MGMT0011 International Business: Australia and South...

UNSW Study AbroadSummer School 201321 June - 26 July

MGMT0011International Business:Australia and South East Asia

Global Opportunities Global NetworksGlobal Education

UNSW Study Abroad

The University of New South Wales

Sydney NSW 2052 Australia

Phone: +61 2 9385 3179

Fax: +61 2 9385 1265

Email: [email protected]

CRICOS Provider No. 00098G

Contents

COURSE SYLLABUS 2!Course Aims & Objectives 3!Student Learning Outcomes 3!Textbook 3!Assessment 4!Plagiarism 5!

STAFF 6!Course Convener 6!Course Teaching Staff 6!Study Abroad Conveners 7!

ACCOMMODATION 8!Darwin 8!Canberra 8!Sydney 8!Cairns 8!

CLASSROOM ALLOCATIONS 9!Darwin 9!Sydney (UNSW) 9!Cairns 9!

TEACHING PROGRAM 10!Darwin and Kakadu 10!Canberra 12!Sydney 12!Cairns 15!

ASSIGNMENTS 16!LECTURE MATERIALS 19!READING KIT 19!UNSW Campus Map 20!

COURSE SYLLABUS

Page 2 International Business: Australia and South East Asia

COURSE SYLLABUS International Business: Australia and South East Asia

Course Code: MGMT 0011

This course is coordinated through The University of New South Wales Australian School of Business faculty within the School of Organisation and Management. This school provides extensive experience in business relations throughout South East Asia. The program will consist of lectures, workshops, consulate presentations and guest presentations from representatives of South East Asian countries. The consulate presentations will enable the students to comprehend the unique aspects of each country and identify positive ways to open business channels in the South East Asian region.

The course will develop a theoretical understanding of how to do business in foreign countries by examining the methodologies of country risk assessment as a foundation for developing business in Asian countries. In conjunction with this, research and lecture material will centre on South East Asia as a unique economic zone, where countries work independently unlike the united economic zone of the European Economic Union.

Having developed an economic framework from which to work from, we recognise that undertaking business in Asia is an appreciated function of culture and history. Students will focus on the developments of five distinct countries – Indonesia, Singapore, Malaysia, China and the Philippines, and the aspects that affect various components of their business. In particular, students will examine how the history of these countries has affected the way business is carried out. For example, students will investigate the role of family conglomerates in these countries, which provide both social and business stability.

Once developing an understanding of each country’s risk assessment and cultural background, students begin to explore economic systems, politics and marketing in the countries under examination. Students will discover how political systems affect business, the structure of the public sector, the major import and export industries, demographics and how marketing is attributed to each in its context. This will allow student groups to develop rigorous marketing programs for a specific country. To further comprehend the countries under examination, presentations will be made by representatives of various embassies, consulates and chambers of commerce, as well as the Australian Government’s offshore marketing corporation – Austrade.

Finally, business cannot be carried out without an understanding of the financial system of each country. We will look at foreign investment guidelines, banking arrangements, debt raising and foreign currency and how they affect business in such developing Asian countries.

Combining the various components of the course will allow the students a framework to develop business relationships in any country in Asia.

COURSE SYLLABUS

International Business: Australia and South East Asia page 3

Course Aims & Objectives

This course will provide students with an introduction to marketing and international trade in five South East Asia Countries: Indonesia, Singapore, Malaysia, China and the Philippines. It will provide background on culture, economic systems and trade conditions/regulations.

Student Learning Outcomes

! ! ! ! By the end of this course you should:

L01: Be able to describe the various parties involved in international business in South East Asia. This includes government, corporations, Asian trade organisations and development banks. This objective also includes regulation and economic systems of specific South East Asian countries.

L02: Be in a position to evaluate and minimise the Country Risk of specified countries. This includes attitudes to and regulations of foreign investment, trade restrictions and issues of sovereign risk. A history of these issues will be presented to assist the framework to carrying out the risk assessment.

L03: Able to evaluate other risks in carrying out international trade. This includes foreign exchange risks (economic, transaction and translation), banking, insurance risks as well as other potential risks.

L04: Be in a position to implement risk management strategies to minimise evaluated risks. This includes establishing foreign exchange bank accounts, using foreign exchange hedging tools, letters of credit and other risk minimisation tools such as insurance.

L05: Using the above techniques, develop marketing plans for specific countries. This will be done in conjunction with academics from the countries and Embassy officials.

L06: Be aware of other issues, such as culture and politics that affect trade in Indonesia, Philippines, China, Singapore and Malaysia.

Textbook

A reading kit including reports, articles and notes is attached to this course outline.

COURSE SYLLABUS


Assessment

Country Risk Assessment 20%

Presentation/Visit Report 20%

Group Presentation 30%

Final Exam 30%

As this is a course of the University of New South Wales, assessments will be marked in accordance with the Australian marking scheme:

Fail <50%

Pass 50-64%

Credit 65-74%

Distinction 75-84%

High Distinction 85-100%

The course mark will be translated to the equivalent North American level when your transcript is forwarded from UNSW to your institution. Like any other Australian university course, students who do not participate in essential activities (field trips, assessments and exam) will fail, as will those who do not perform at university standard. An overall mark of 50% or better is required to pass this course.


Plagiarism

Plagiarism is the presentation of the thoughts or work of another as one’s own.* Examples include:

• direct duplication of the thoughts or work of another, including by copying work, or knowingly permitting it to be copied. This includes copying material, ideas or concepts from a book, article, report or other written document (whether published or unpublished), composition, artwork, design, drawing, circuitry, computer program or software, web site, Internet, other electronic resource, or another person’s assignment without appropriate acknowledgement; • paraphrasing another person’s work with very minor changes keeping the meaning, form and/or progression of ideas of the original; • piecing together sections of the work of others into a new whole; • presenting an assessment item as independent work when it has been produced in whole or part in collusion with other people, for example, another student or a tutor; and, • claiming credit for a proportion a work contributed to a group assessment item that is greater than that actually contributed.†

Submitting an assessment item that has already been submitted for academic credit elsewhere may also be considered plagiarism.

The inclusion of the thoughts or work of another with attribution appropriate to the academic discipline does not amount to plagiarism.

Students are reminded of their Rights and Responsibilities in respect of plagiarism, as set out in the University Undergraduate and Postgraduate Handbooks, and are encouraged to seek advice from academic staff whenever necessary to ensure they avoid plagiarism in all its forms.

The Learning Centre website is the central University online resource for staff and student information on plagiarism and academic honesty. It can be located at:

www.lc.unsw.edu.au/plagiarism

The Learning Centre also provides substantial educational written materials, workshops, and tutorials to aid students, for example, in:

• correct referencing practices; • paraphrasing, summarising, essay writing, and time management; • appropriate use of, and attribution for, a range of materials including text, images, formulae and concepts.

Individual assistance is available on request from The Learning Centre.

Students are also reminded that careful time management is an important part of study and one of the identified causes of plagiarism is poor time management. Students should allow sufficient time for research, drafting, and the proper referencing of sources in preparing all assessment items.

* Based on that proposed to the University of Newcastle by the St James Ethics Centre. Used with kind permission from the University of Newcastle † Adapted with kind permission from the University of Melbourne.

STAFF


STAFF Course Convener

Dr David Morgan Senior Lecturer Email: [email protected] School of Organisation and Management Australian School of Business, UNSW

Course Teaching Staff

Mr James Bartle Email: [email protected] Ph: 0408 264 405 School of Banking and Finance, Australian School of Business, UNSW James started off his career in 1982 with the Commonwealth Bank of Australia and progressed to Senior Manager Treasury Advisory Services before he left in 1993. During this time he worked in Corporate and Investment Banking, Retail Banking and derivatives. In 1993, he started teaching in the School of Banking and Finance at the University of NSW and has been attached to the school in differing capacities ever since. He is currently Adjunct Professor at various Indonesian universities and Adjunct Lecturer at the University of NSW. He teaches a diverse number of subjects including banking, financial regulation, Asian business practices as well as globalisation. He also runs a consulting firm which advises the Australian Taxation Office, Australian Securities and Investment Commission and Asian Pacific Economic Community. Mr David Cheng Email: [email protected] Ph: 0415 072 850 School of Organisation and Management Australian School of Business, UNSW David started his career in 1996 working in a chartered accounting firm where he advised clients in various accounting, business and taxation matters. His time there also included an extensive period in the IT department overseeing a firm wide system change, along with a number of integration and improvement projects undertaken after his firm took over and merged with several companies. After some time working overseas in various parts of the world, including Canada, the Ukraine and parts of Asia, David left the commercial world to pursue teaching students about business cultures and the most productive business practices in other countries.

David joined the University of New South Wales in 2007 and is currently an Associate Lecturer in the Australian School of Business. He teaches a diverse range of subjects including Managing Organizations and People, The Global Business Environment and Managing across Cultures

STAFF


Study Abroad Conveners

Nicholas Dowd Assistant Director: Short Courses and Alumni Relations UNSW Study Abroad Ph: +61 2 9385 1445 Mobile: 0414 262 214 Email: [email protected] Tom Küffer Program Coordinator UNSW Study Abroad Ph: +61 2 9385 3178 Mobile: 0412 894 282 Email: [email protected]

Fax: +61 2 9385 1265

Contacting Students

At any time during the program students can be reached by mail at the following address:

Student's Name c/o UNSW June-July Summer School UNSW Study Abroad Office Level 16, Mathews Building The University of New South Wales Sydney NSW 2052 AUSTRALIA

Messages can also be left for students using the contact details above for Nick or Tom.

Hotel/hostel contact details appear in the Course Itinerary section of this pack. They

are however, subject to change.

ACCOMMODATION


ACCOMMODATION

Darwin ‘Melaleuca on Mitchell’ Backpackers 52 Mitchell Street Darwin, NT 0801 Phone: +61 8 8941 7800 Fax: +61 8 8941 7900 21 June -- 1 July

Canberra Canberra City YHA

7 Akuna Street Canberra, ACT 2601 Tel: +61 2 6248 9155 Fax: +61 2 6249 1731 1 July – 4 July

Sydney (UNSW) The University Terraces University of New South Wales Sydney, NSW 2052 Phone: +61 2 9385 4346 Fax: +61 2 9385 4557 4 July -- 18 July

Cairns Rydges Esplanade Resort Corner The Esplanade & Kerwin Street Cairns, QLD 4870 Phone: +61 7 4044 9000 Fax: +61 7 4044 9001 18 July – 26 July

CLASSROOM ALLOCATIONS


CLASSROOM ALLOCATIONS Darwin

Week 1

(21 - 30 June) Theatrette, Northern Territory Museum and Nemarluk or Bul Bul Rooms, at Mirambeena Travelodge Resort (Please check class schedule)

Sydney (UNSW)

Week 2, 3 and 4

(5 July - 18 July)

Australian School of Business - ASB216 University of NSW

Cairns

Week 5 (18 - 26 July)

Crystal Twig and Joseph Banks Ballroom, Level 1 Rydges Esplanade Resort

TEACHING PROGRAM


TEACHING PROGRAM Darwin and Kakadu

Date Time Activity Friday 21 June

2.35pm Arrive Darwin Met at Darwin International Airport by UNSW Summer School staff and transfer to accommodation Staying at: Melaleuca on Mitchell Backpacker 52 Mitchell St Darwin, NT 0801 Australia Tel: +61 8 8941 7800 Fax: +61 8 8941 7900 http://www.momdarwin.com

6.45pm Assemble in Melaleuca car park

7.00pm – 9.00pm Travelodge Mirambeena Resort

Orientation and introduction of academic staff

Saturday 22 June 12.00pm

3.00pm -- 5.00pm

Collect course materials at Melaleuca

Mirambeena Room, Travelodge Mirambeena Resort

Lecture: General Overview, Terminology and Introduction to Business in South East Asia

• This section of the course covers the terminology that is used within the course. Specifically, we will define the terms that are common throughout South East Asia and peculiar to the region.

Lecture: Culture and Business

• Including societal cultures within the region; sub cultures, cultural varieties and dimensions.

4.30pm – 6.00pm Welcome Reception (casual dress)

Sunday 23 June 1.00pm -- 4.00pm Theatrette, Northern Territory Museum

Lecture: Cross Cultural Communication

• Focusing on the communication process including terms of communication; cultural variables affecting communication.

4.00pm – 7.00pm Mindil beach markets

Monday 24 June 9.45am Meet in the Melaleuca foyer for departure

10.00am

1.00pm -- 4.00pm

Field Trip: Northern Territory Chamber of Commerce Presentation by Murray Hird, TradeStart Advisor at the NT Chamber of Commerce.

Nemarluk Room, Travelodge Mirambeena Resort

Lecture: Staffing and Training in International Business

• Staffing philosophies for global operations

• Global selection

• Training and development

• Remuneration and pay

TEACHING PROGRAM


Date Time Activity Tuesday 25 June 1.00pm – 4.00pm Bul Bul Room, Travelodge Mirambeena Resort

Lecture: Motivating and Leading

• Motivation, work and theories

• Cross-cultural research on motivation

• Managers and Leaders

• Culturally Contingent Leadership Styles

Wednesday 26 June – Friday 28 June

7.00am Bus departs to Kakadu

3-Day Field Trip: Kakadu National Park

Saturday 29 June 9.00am -- 12.00pm Nemarluk Room, Travelodge Mirambeena Resort

Lecture: Economic organisations in South East Asia

• Institutional arrangements are very important to the operation of the region. This lecture will examine the following institutions in the context of the region:

o World Bank

o International Monetary Fund

o Association of South East Asian Nations

o Australian Pacific Economic Cooperation

o Bilateral arrangements

Lecture: Globalisation as a factor This lecture covers issues of globalisation of businesses. This includes culturally developing business practices and what globalisation actually means.

Sunday 30 June 1.00pm -- 4.00pm Theatrette, Northern Territory Museum

Lecture: Risk Assessments in South East Asian countries

• Risk assessments for countries are fundamental to doing business. This lecture examines the following factors:

o Sovereign risk

o Corruption

o Barriers to entry

o Fiscal policies

Monday 1 July 11.15am Assemble in Melaleuca foyer for departure to airport

1.55pm Depart Darwin for Canberra via Brisbane QF825, QF959

TEACHING PROGRAM


Canberra Date Time Activity Monday 1 July 8.55pm Arrive Canberra and transfer to accommodation:

Canberra City YHA 7 Akuna Street, Canberra ACT 2601 Tel: +61 2 6248 9155

Fax: +61 2 6249 1731

Tuesday 2 July 8.30am Assemble in foyer of YHA Canberra

9.30am -- 12.00pm Visit and Presentation at the Indonesian Embassy

2.30pm Assemble in foyer of YHA Canberra

3.00pm -- 4.30pm Visit Australian War Memorial

Wednesday 3 July 9.00am Assemble in foyer of YHA Canberra

9.30am – 11.30am Museum of Australian Democracy at Old Parliament House

11.45am Lunch

1.30am -- 2.30pm Parliament of Australia Tour

Thursday 4 July 10.30am Assemble in foyer of YHA Canberra for departure to Sydney

11.00am Bus from Canberra to Sydney (3 hour journey)

Sydney Date Time Activity Thursday 4 July 4.00pm Arrive Sydney and settle into accommodation

Friday 5 July 9.00am -- 12.00pm Australian School of Business, ASB216

Background to the Region – Economic History and Culture Lecture: Indonesia – History and Culture

• Colonisation of the Dutch and Independence

• The dominance of Islam

• Javanese culture

• Problems of Malaysia Lecture: Indonesia – History of Business Relations

• Dominance of business with Europe particularly Netherlands.

• Development of state owned business and their dominance.

• Political influences

2.00pm UNSW Campus Tour and Student IDs (bring Passport with you)

Saturday 6 July - Sunday 7 July

Free Days

TEACHING PROGRAM


Monday 8 July 9.00am -- 12.00pm Australian School of Business, ASB216

Lecture: Singapore and Malaysia – History and Culture Singapore was once part of Malaysia while both were colonised by the British. In this lecture we will examine:

• The division of Malaysia and Singapore

• The alignment of Singapore to China.

• The westernisation of Singapore

• The anti-British influence of Singapore

• The Islam influence of Malaysia

• The anti-world institutionalism of Malaysia

Lecture: Singapore

• The single party economy

• The hitching to the Chinese economy

• Orchard road

• Internal development of infrastructure

Tuesday 9 July 9.00am -- 12.00pm Australian School of Business, ASB216

Lecture: Philippines

• History and Culture

• The American influence

• The politics of dictatorship

• Major business penetration

2.00pm Assemble at University Terraces reception area

(Bring your MyBus2 Travel Ten)

3.00pm -- 5.00pm Field Trip: Commonwealth Bank

Wednesday 10 July

9.00am -- 12.00pm Australian School of Business, ASB216

Lecture: Financial Systems and Exchange Controls Regional Overview This lecture covers the international regulatory issues of the region. In particular we will examine the issues of this part of the world having neither trading block nor consistent regulation.

Thursday 11 July 9.00am -- 12.00pm Australian School of Business, ASB216

Lecture: Australia’s cultural engagement with South East Asia

• Australia’s traditional outlook of SE Asia.

• Emerging trends

• Asia Century White Paper – is Australia Asian



2.30pm -- 5.00pm

Field Trip: Philippine Chamber of Commerce

TEACHING PROGRAM


Friday 12 July 9.00am -- 12.00pm Australian School of Business, ASB216

Lecture: Singapore and Indonesia

• Indonesia’s lack of capital.

• Indonesia’s poor governance and regulation.

• Indonesia’s banking system v the rest of the region.

• Singapore’s controlled economy.

• Singapore’s competition with Hong Kong and Tokyo

Lecture: Philippines and Malaysia

• Malaysia’s closed financial system.

• Philippines drive for big business

Saturday 13 July - Sunday 14 July

Free Days

Monday 15 July 9.00am -- 12.00pm Australian School of Business, ASB216

An Introduction to Indo-China Lecture: Overview to the nature of the region. We will briefly look at the countries involved: Thailand, Cambodia, Vietnam and Laos



2.30pm – 5.00pm Field Trip: Australian Reserve Bank

Tuesday 16 July 9.00am -- 12.00pm Australian School of Business, ASB216

Indo-China region political and business relations Lecture: Cambodia and Vietnam This lecture will look at some unique issues about Cambodia and a case study on the development of the stock exchange and banking in Vietnam while still communist

Wednesday 17 July 9.00am -- 12.00pm Australian School of Business, ASB216

China’s Influence on the region This lecture covers the following issues:

• The history, economics and politics of China.

• Territorial disputes that affect trade.

• Marketing in China

• Is China dominant?

Thursday 18 July 7.00am Assemble at University Terraces for departure to airport

9.15am Depart Sydney on QF924 to Cairns

TEACHING PROGRAM


Cairns Date Time Activity Thursday 18 July 12.25pm

Arrive Cairns and transfer to accommodation Staying at: Rydges Esplanade Resort Cnr The Esplanade and Kerwin Street, Cairns, Queensland 4870 Tel: + 61 7 4044 9000 Fax: + 61 7 4044 9001 Free Afternoon

Friday 19 July 1.00pm -- 4.00pm Crystal Twig Room, Level 1, Rydges Esplanade Resort

Class: Group presentations

Saturday 20 July 10.00am -- 1.00pm Field Trip: To Be Confirmed

6.30pm -- 8.30pm Activities information and sign up - Joseph Banks Ballroom,

Rydges Esplanade Resort

Sunday 21 July 1.00pm -- 3.00pm Joseph Banks Ballroom, Level 1, Rydges Esplanade Resort

Lecture: Course Review and Exam Preparation

Monday 22 July 9.00am - 11.00am

Joseph Banks Ballroom, Level 1, Rydges Esplanade Resort

Final Exam

End of academic program

7.00pm -- 9.00pm Rydges Tradewinds Resort

End of Program Dinner

Tuesday 23 July -- Thursday 25 July

Relax in Cairns Optional activities available including tours to the Great Barrier Reef (SCUBA diving/snorkelling), white water rafting, Kuranda railway tours, bungy jumping & skydiving.

Friday 26 July 4.00am Assemble in foyer for departure to airport

6.00am Depart Cairns on QF5929 Brisbane (ETA 8.05am, Brisbane Domestic Airport)

10.35am Depart Brisbane on QF15 to Los Angeles (ETA 6.40am, 26 July)

ASSIGNMENTS


ASSIGNMENTS The due date of each assessment task will be given during the first lecture in Darwin.

Country Risk Assessment Weight: 20%

Underlying principle of assignment

The first stage of undertaking any investment in any foreign country is to undertake a risk assessment of the country. This ensures that any risk that is peculiar to the country in question will be identified before proceeding with the rest of the analysis. In some cases, the risk assessment will change because of the country risk analysis. We will be addressing country risk early in the lecture series and the purpose of this assessment is to undertake the first stage of analysis.

Learning method

Groups of four will be created to do this analysis. These groups will be maintained throughout the summer school. Each group will be assigned a country that will be their country of analysis throughout the Summer school. Utilising the tools learned in class, each group is to do a country risk assessment of its allocated country. In particular, the following aspects need to be addressed:

• Sovereign risk

• Trade restrictions

• Avenues of risk mitigation

Marking criteria

This assessment will be marked on the following criteria:

• Identification of risk factors (10 marks)

• Presentation and clarity (5 marks)

• Resolution of risk factors (5 marks)

The word limit is 1,000 words.

ASSIGNMENTS


Presentation/Visit Report Weight 20%


Each country markets itself differently to attract foreign investment as well as having different trade restrictions. When undertaking business in South East Asia, these issues can have significant impact on the types of business that can be undertaken. In some cases, proposed investments are not allowed. These visits will give students an opportunity to experience working with embassy officials.

Learning method

This in an individual assessment task. Students should keep notes of visits to each consulate and presentation on significant trade opportunities and restrictions. The report should consist of the following:

• Significant opportunities • Significant barriers. • Important trade restrictions. • Relationship to Australia and/or your country of origin. • A conclusion as to which country would be preferable to trade with.

Marking criteria

The marking criteria for this section will be:

1. Summary of issues (5 marks)

2. Identification of major factors (1 per consulate) (5 marks)

3. Understanding of which environments are difficult (5 marks)

4. Clear and concise presentation (5 marks)

Word limit is 1200 words.

ASSIGNMENTS


Group Presentation Weight 30%


This presentation will bring all the elements that we have discussed together. It will give students an opportunity to express all aspects of doing business in South East Asia.

Learning method

Students will attempt this assignment in their allocated groups. You will assume that you are an import/export company and allocated a country. The group is to develop a plan to export one good/service from Australia to the allocated country and import a good/service from that country. You will be expected to identify those goods and services (and reference should be made to the consulate visits).

The group will have two tasks:

1. Provide a marketing plan (Word limit is 3000 words) (15 marks)

2. Provide a presentation, in class on Friday 19 July 2013 (15 marks)

Final Exam Weight 30%

More details relating to the final exam will be given closer to the date.

Date: Monday 22 July 2013

Time: 9.00am - 11.00am

Venue: Joseph Banks Ballroom, Rydges Esplanade Resort

LECTURE MATERIALS


LECTURE MATERIALS PAGES

Lecture PowerPoint Slides 21 – 107 Supplementary Material: will provide students with additional information relating to the South East Asian countries studied. The relevant material should be read before each lecture. 108 - 133

READING KIT

‘Indonesia: 2011 Article IV Consultation – Staff Report; Staff Statement; 134 - 200 Public Information Notice on the Executive Board Discussion; and Statement by the Executive Director for Indonesia’ in IMF Country

Report No. 11/309, October 2011, http://www.imf.org.

‘Malaysia: 2011 Article IV Consultation - Staff Report; Informational 201 - 253 Annex; Public Information Notice; Statement by the Executive Director for Malaysia’, in IMF Country Report No. 12/43, February 2012, http://www.imf.org.

‘Asian Budgets’, in The Economist - Print Edition, 25th May 2010, 254

viewed on 13 May 2010, http://www.economist.com/markets/indicators/ displaystory.cfm?story_id=E1_PTNRRV.

‘Survey: Asian Finance - The Weakest Link’, in The Economist - 255 - 262 Print Edition, 6 February 2003, viewed on 13 May 2010, http://www.economist.com/surveys/displaystory.cfm?story_id=E1_TVVJGVQ. Bartle, J. 2009, Can Basel II Reduce Country Risk in Indonesia, Presented 263 - 274

at National Conference on Country Risk, Universitas Kristen Duta Wacana. Bartle, J. 2009, The Consequences and Lessons of the Global Financial Crisis, 275 - 282

Presented at Atma Jaya University 2009. Groundwater, B (2012) ‘We're a weird mob: Australians' bizarre behaviour’ 283 - 284 in the Sydney Morning Herald online edition, http://www.smh.com.au/travel/blogs/the- backpacker/were-a-weird-mob-australians-bizarre-behaviour-20120609-202em.html Ramburuth, P and Welch R (2005) ‘The Life of an International Product Manager: 285 - 292 Developing a Foreign Market’ in “Casebook in International Business: Australian and Asia-Pacific Perspectives”, Pearson Prentice Hall. Ramburuth, P and Welch R (2005) ‘To Talk or Not to Talk, That is the Question’ 293 - 296 in “Casebook in International Business: Australian and Asia-Pacific Perspectives”, Pearson Prentice Hall. Donaldson, T (1996) ‘Values in tension: Ethics away from home’ in Harvard Business Review, September-October 1996, p48-62. 297 - 306

UNSW Campus Map


UNSW Campus Map

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