MGMT 585 Strategic Management - mba-eportfolio-scook ... · Web viewLessons Learned18....
Transcript of MGMT 585 Strategic Management - mba-eportfolio-scook ... · Web viewLessons Learned18....
Final Project
Final Project
Stacey R Cook
MGMT 585 Strategic Management
June 20, 2014
Dr. Michael Corriere
Southwestern College Professional Studies
Final Project 1
Table of Contents
Introduction 2
Strategic Vision 3
Trends for Annual Earnings per Share …………………………………………………………....4Earnings Per Share Performance Target 5
Trends for annual Return on Equity……………………………………………………………….6Return on Equity Performance Target 7
Trends for annual Credit Rating…………………………………………………………………..8Credit Rating Performance Target 8
Trends for annual Image Rating…………………………………………………………………..9Image Rating Performance Target 10
Trends for Global Unit Sales Branded Footwear………………………………………………11Competitive Strategy Branded Footwear 12
Trends for Global Unit Sales Private Label Footwear………………………………………….13Competitive Strategy Private Label Footwear 14
Production and Workforce Compensation Strategy 14
Trends for Year End Stock Price……………………………………………………………...…15Trends for Global Market Share…………………………………………………………………16Finance Strategy 17
Identification and Analysis of Strongest Competitor Branded Footwear 17
Identification and Analysis of Strongest Competitor Private Label Footwear 18
Actions to Compete with Competitors Branded/Private Label Footwear 18
Lessons Learned 18
Conclusion 19
References 20
Final Project 2
Introduction
Southwestern College offers students a unique opportunity to apply the knowledge that
they have gained over the course of their professional development and education to a Business
Strategy Game Simulation (BSG) as a majority of the Strategic Management course. This
simulation allows for students to interact with a group of other students (unfortunately for this
course, there were only three individuals attempting to complete this required course), and
maintain a Footwear Business. As stated previously, the class members worked alone with
completing the simulation, and for the final project, the student learner will discuss the results,
improvements, achievements and if given the opportunity the future of where the Footwear
Company (Company B) would appear.
This simulation identified key points to the strategic vision and development of
companies, and allowed the students the opportunity to take charge of the simulated company.
There were three teams that were comprised in the simulation, AKiCkS, CJM and Company B.
The student learner was the manager for Company B, and competed against AKiCkS and CJM.
Such information that was required for this simulation was items such as: Return on Equity
(ROE), Earnings per Share (EPS), Credit Rating, Stock Prices, Image Rating, Revenues, and
Global Unit Sales for both branded and private-label footwear. In addition to being able to
successfully identify those aspects within the simulation, student learner’s also had to focus their
attention to the strategic vision of their companies, as well as competitive strategy, production
and workforce compensation strategy, financial strategy, and even the social and corporate
responsibility of their industry and product development. The student learner will provide
information in regards to the mentioned areas, as well as visual aids as part of this in depth
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analysis of the performance of not just the student learner, but the competition of the companies,
and the strategic management (both pros and cons) of the simulation.
Strategic Vision
A company’s strategy is defined by the specific marketing positioning, competitive
moves and business approaches that form management’s answer to “What’s our plan for running
the company and producing good results?” (Thompson, 2013). Company B’s strategic vision is
“to provide customers with comfortable, quality and assortment of footwear products to meet
their needs.” This strategic vision provides what Company B is capable of providing its
customers, and what their customer may need from the company itself. The strategic vision is
clear, concise, and provides what the company has to offer to customers (and what customers can
expect from the company when they purchase their products). The strategic vision also provides
an exact graphic ideal of what the company wants to provide the customer, without stating any
information about the possibility of innovations that the company may be adding to their
products (although the statement includes “assortment”) but does not state any future
upgrades/downgrades or innovation included in their products that are offered to the consumer.
Also, the strategic vision is not necessarily vague of the ideals in which the company wants to
provide the consumer but allows for the consumer to “use their imagination” so to speak of the
products that the company can provide for them which may allow for the consumer to be able to
provide feedback about the products for future product creation and innovation.
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Trends for Earnings per Share
10 11 12 13 14 15 16 17
00.5
11.5
22.5
33.5
44.5
5
Earnings Per Share
Earnings Per Share
For the years of 2011, 2012, 2013, 2014 and 2016 the earnings per share averaged at
about 2.25 for the total years. Company B, did not want to decrease the earnings per share for the
stock options for stake holders because the company was afraid that this type of action would
provide evidence that the possibility of the company to go private was an option. The research
that the student learner researched was that of another shoe company’s situation in Wisconsin
which had no debt what so ever, decided to try to take the company “private” which top
executives thought that the deal was going in the right direction, but that was not the case. Under
Wisconsin law the company had to gain approval from half of the minority shareholders in order
to gain private status (Weinberg, 1994). The aftermath of this law for the company was that the
company vowed not to sell as an option if the deal as rejected and presented the idea that the deal
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was a take it or leave it option. The company progressed forward and in July 1994 the board
opted not to change and preceded forward and just vowed to continue to just “sell shoes.”
This scenario was not what Company B intended for their company, but some outsiders
could view this as a possibility with past research or even actions from organizations in the past
as well. Although the earnings per share did drop tremendously in year 2015, with the possibility
of negligence of management for funding options and the debt ratio as well as the possibility of
undervalued inventories and the possibility of over funded pensions. Year 2015 was substantially
weak for the company and the earnings per share, while year 2017, was the best year for the
earnings per share for stakeholders and Company B. Year 2017 alone presented a whopping 3.45
for the shareholders and Company B, which managed to be a successful year. After analyzing the
information for Year 17, management appeared to have a different approach for the company
and this information is not just apparent for the earnings per share analyzes but for the Stock
Prices and Credit Rating as well.
Earnings per Share Performance Target
Management intends to ensure that not only the inventory of the athletic footwear is of
good quality and ensures customer satisfaction, but also that inventory is properly managed. This
process will allow for accurate forecasting for branded sales which may not guarantee actual
sales but could maintain the surplus of inventory over and above the pairs that the retail stores
orders within the requested delivery times.
Management should also take into consideration of the payment of dividends to
shareholders, as this is vital for the company to maintain a positive outlook for the company’s
stock price itself. Also, management could purchase outstanding shares, this could also help to
raise the earnings per share for the company as well as return on equity and even aid (again) with
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the stock price for the company. If the stock price is raised, this may help gain more prospective
shareholders and even more financial contribution to the company as well. Company B and its
managers should pursue a 2 for 1 stock option for Common Stock in the future as well.
Trends for Annual Return on Equity
2011 2012 2013 2014 2015 2016 20170
2
4
6
8
10
12
14
16
Return on Equity (%)
Return on Equity (%)
The trends for annual return on equity for Company B seemed to have a good start for
Year 2010; however, the trend for the company and its return on equity seemed to steadily stray
downhill. This was especially true for 2015, as this figure was extremely low with 5.3 % and
although this percentage manages to increase over a slow pace for the next two years. Year 2017
seemed to present a brighter path for the Company. The ROE for Company B does not show
whether or not the company has excess debt or an extensive liabilities. Managers obtained more
debt in 2015, which placed the ROE in the lowest bracket. Managers in the future, must really be
able to observe and research whether or not the Company B really should examine whether or
not the company really needs to acquire more debt. Although Company B seemed to be off to a
fast and bright start, there are apparent learning curves in which management needs to not only
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learn, but practice for the success of the company. The typical growing company’s ROE should
be on the higher side. Most potential investors may not want to invest in Company B with the
low year (which can ultimately lower the average of all accounted years). This is management’s
responsibility to ensure and strive for a higher average, even though there was one low year, this
could harm the company’s average and the potential for new investors and to even
maintain/secure the current investors.
Return on Equity Performance Target
Increasing the Return on Equity (ROE) for the next two years will be a management task
for the most part. ROE indicates just how well a company’s management is utilizing the
investor’s capital that they (investors) have invested in the company/ A company can not
necessarily grow its earnings quicker than its present ROE numbers without being able to raise
additional money, borrowing the funds (a loan through a financial institution, etc.) or selling
more company shares. If Company B decides to seek a loan then in additional debt cuts into net
income and selling more shares of the company may actually decrease the Earning per Share
(EPS).
The goal for Company B for the next two years is to at least maintain or even surpass
15% as this percentage may be more acceptable for potential investors to invest in the company,
and allow for current investors to feel more at ease and secure with their investment decision.
Managers for Company B are hoping to steadily increase the ROE over the next two years to
show financial strengths within the industry and against competitors. An increasing ROE can
provide evidence that management of the company is giving shareholders more for their money,
which is represented by shareholders’ equity. Through research, another idea for management is
to open more retail outlets and expand operations. Wolverine World Wide had done so, and was
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known as the “Nike of nonathletic foot wear”. The company made great strides with its earnings
and was the Department of Defense’s largest supplier, the company received many orders and
this increased the company’s popularity and it’s ROE (Serafin, 2005).
Annual Trends for Credit Rating
Company B managed to maintain its credit scores with only two B+ ratings (for years
2011 and 2012). That was the start of medium risk for the company which is not necessarily
something that reflects the company as well as management in a positive light. However, for the
remaining years, the company and management finally had the credit rating in the right light with
A’s.
Credit Rating Performance Target
Company B seems to have been able to maintain a great credit score from Year 2013 to
Year 2017 (with A’s). Therefore, it is the opinion of the student learner that management seems
to have made the credit of Company B a top priority which will help the company to establish
credit and maintain successful partnerships with those institutions that it seeks credit from in the
future. At this time, from the Company Performance Survey provided by BSG, it seems as
though Company B will be able to successfully maintain its credit scores for the next two years,
if the company is able to maintain its current actions that have had a positive aspect on its credit.
Management will be able to establish credit while the company’s financial status may not
necessarily be in jeopardy due to high payments if debt may be required in the future of the
company. Having a lower risk credit rating allows for companies to establish payments that may
not jeopardize the cash flow that the company already has. If (for unforeseen circumstances)
Company B establishes a higher risk credit rating, this could not only harm the company’s image
Final Project 9
with investors, but creditors and if that were to occur, then repaying debt may be more difficult
for the company.
Trends for annual Image Rating
10 11 12 13 14 15 16 17
0
10
20
30
40
50
60
70
Image Rating
Image Rating
From the information provided from the chart above, Company B’s image rating was
strong for Year 2010, however, slowly escalated. The reasoning behind the success of the image
rating for Year 2010, was because Company B’s management wanted to try a trial period for
social responsibility and corporate ethics, once that trial period was completed, management
decided not to utilize the programs to strengthen its social responsibility and corporate ethics
therefore, the image rating began decreasing slowly and maintained for three years at the same
level for years 2015, 2016 and 2017. Year 2017, management decided to start to utilize the
programs that it disregarded a few years in the past.
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Image Rating Performance Target
Although the image rating for Company B manage to sustain the same rating for three
years, the company finally has been trying to analyze what it could do better and what
management’s major concern is for the company. Although management feels as though the
company offers a great value for the athletic shoes that the company has, management still feels
that the focus should remain on the corporate and social responsibility as management feels that
it is the job of larger corporations to ensure that communities in which they reside in are properly
taken care of and that consumers have positive feedback in regards to the employees that they
may encounter while purchasing (or even considering to purchase) that Company B provides.
Management has researched other companies that may have been in the same predicament with
the lack of taking responsibility within the community and even internally with the employees.
Nike was driven by a rise in public concern about physical fitness and also the popularity
of professional sport leagues came the demand for athletic footwear shoes and this started in the
1980s (Waller & Conaway, 2011). In the beginning, Nike failed to capitalize on the emerging
trend and Nike was the domestic athletic shoe market in which the company trailed Reebok
(Waller & Conaway, 2011). Nike faced difficult times as the company had allegations brought
against it in terms of its human rights practices due to the outsourcing of jobs and labor laws
(Waller & Conaway, 2011).
Although Company B does not have allegations pending about the way that they utilize
labor practices, this research led to management wanting to change views of athletic
corporations. Management felt as though if they did not step up and provide training, and take
part in the social responsibility that the company would also suffer scrutiny from the general
public, social media, and even the employees themselves.
Final Project 11
Trends for Global Unit Sales Branded Footwear
10 11 12 13 14 15 16 170
1000
2000
3000
4000
5000
6000
Global Unit Sales Branded Footwear
Global Unit Sales Branded Footwear
The trend for Branded footwear was lower within the first few years of the annual
reporting, but grew after year 2013. Managers were focusing on both Branded footwear and
Private Label footwear at the start up. However, with the ups and downs of the private label
footwear, management decided that they would prefer to see Company B focus more on the
Branded Label Footwear, and eventually lowered the focus of the Private label footwear. This
was a risk for the company and management, beings that every product has the capability to
make profit, and spread the word about the products in which the company is selling, but
management felt it was a better idea to press forward with more valuable time delegated to the
Branded Footwear.
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Competitive Strategy Branded Footwear
Management opted to utilize the low-cost provider strategy. They wanted the company to
provide customers with products that were made well, but would not cost too much for both the
company to manufacture and for the customer to purchase, while still offering unique styles and
comfort to the customers as well. Management was able to research and develop cost saving
opportunities within every opportunity that it could, and especially paid close attention to any
types of cost drivers that could surface at any given random time.
Another factor that management entered into the equation was that they did not want to
come onto strong within the industry, as the market was already saturated with companies that
were creating similar products, therefore, management wanted to step back and come out slow
into the market. Management focused on underserved regions (competition was still in those
regions) which it had hoped to create more business for the company. Management researched
different scenarios to see which options it could take for the company to be able to compete, but
without having to risk profits and revenues in doing so. Management had found a company that
had almost the same circumstances in which Company B had found itself, that was a company
that had started small and now has 16 stores because of the approach of stepping back and taking
“baby steps” to get where it is today.
The Shoe Station originated in Alabama, and started out with just one store, but nearly
twenty four years later, has managed to open and maintain 16 stores altogether (Flynn, 2008).
The company was able to add stores, but still had to maintain the older stores and provide
remodeling of those older stores to coincide with the new stores. The gradual changes that the
company had made by not pressing forward in an instant to gain customers was very time
consuming yet rewarding, as the managers and owners of those stores were able to slowly
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provide more products in successful market areas, but this process also allowed for “beefing up”
its marketing initiatives as well (Flynn, 2008). This concept is also what Company B is also
hoping to do as well for its future reporting years, as this Company has been around for years,
but would still like to start off slowly and be able to slowly add more stores and products to its
name and brand.
Company B will also still provide mail in rebates with their products and will in the
future aspire to create more free shipping opportunities as well for its customers. Management
feels as though this could not only help with marketing initiatives but could also aid with the
image rating of the company.
Trends for Global Unit Sales Private Label Footwear
10 11 12 13 14 15 16 17
0
200
400
600
800
1000
1200
Global Unit Sales Private Label
Global Unit Sales Private Label
As stated previously, management had intended on exploring options with the private
label footwear, and at first it seemed as though the options and time that the company spent on
focusing on private label seemed to be paying off, however, with the private label footwear being
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unpredictable, management eventually began to focus more of their time on the Branded
Footwear than the Private Label Footwear hence years 2015, 2016 and 2017.
Competitive Strategy Private Label Footwear
The original strategic plan for Private Label Footwear was for Company B to attempt to
pursue lower costs with medium quality; however with the fluctuation in all regions this process
was difficult to maintain. The company had a rather difficult time in competing with the
competition and the falling athletic shoe prices, therefore managers of Company B decided to
focus more attention on the branded footwear in hopes to gain profits, etc. where the company as
not making for the private label footwear.
Production and Workforce Compensation Strategy
During the Annual Reporting Years, Company B did not opt to purchase or expand any
production facilities (this could have harmed the company for profits and earnings) however, it
was the decision of management not to expand operations in any other areas. The compensation
for the employees was average for the industry and at the beginning annual reporting, employees
received ethics and social responsibility training, and there was a period of time, where Company
B did not provide the training, but then started the training again in annual reporting year 2017,
and will continue with the training for the future. The concept and strategic plan for this subject
area was to try to keep the cost of producing and manufacturing pairs of footwear at a low cost,
while trying to keep productivity at a high level. Management has since initiated more incentive
programs for employees not only to increase production but to ensure that the moral and welfare
of its employees is a priority as well. Employees receive paid time off and bonus pay for
minimum amount of rejected items, and even sales of the items in which they produce.
Management feels as though if it was not for the employees (along with customers) then the
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company would not be where it is today and would not have the products and or the customers
that it does today as well.
Trends for Year End Stock Price
11 12 13 14 15 16 170
5
10
15
20
25
30
35
40
45
Stock Price
Stock Price
The stock prices for Company B seemed to be all over the board so to speak,
management was quite pleased with the outcome of year 2014 and year 2017 for the stock prices
and thought that those prices were something that the company can definitely bring forward for
the next two years. However, year 2015 was too low for management and that could be
considered a lesson learned of what the company should not do again. Stock prices are extremely
important for stakeholders and the company. Companies could have a near term weakness for
performance scores of 20 or lower (Forecasts, 2012). If this were the case, then Company B
would be considered very weak and would not accumulate many investors due to the low stock
prices that it has upheld in the past.
Final Project 16
Trends for Global Market Share
10 11 12 13 14 15 16 170%
5%
10%
15%
20%
25%
30%
Global Market Share
Global Market Share
Many corporations seek to conduct business overseas and this reasoning is because
corporations seek to have control (Reynolds, 1984). Company B was not only seeking some
control, but wanted to be able to expand its operations in hopes to create a market initiative but
also to seek more revenue as well. The beginning stages for this process seemed to have been
going well for the company. Years 2010 and 2011 seemed to have had high percentages, while
Years 2012, 2015, 2016 and 2017 did not have such high percentages for the company. Some
reasoning for this may have been politics in some of the regions in which Company B was
located or even the strategies in which the companies in which they were competing may have
been established and executed differently and more efficiently. Other circumstances that may
have affected the shares could be the economic state of the regions in which the company was
located, if the economic state of the region is lower, and the competition may have something
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more to offer consumers in that region then of course, the consumer will chose the competition
instead of Company B especially if the competition is offering lower prices for their products.
Finance Strategy
Company B obtained one loan during the annual reporting periods which the company
did so to have more cash on hand. This did not really affect the credit rating of the company.
There were no additions to facilities or construction of new facilities. This may have either
helped or hurt Company B; however, management opted not to acquire too much debt for the
company. Also, the company never repurchased stock, this may have also caused great harm for
the company, but within the next two annual reporting years, Company B will be repurchasing
stocks to help with the financials of the company.
Identification and Analysis of Strongest Competitor Branded Footwear
The strongest competitor would have to be Company A. The student learner believes that
the strongest competition was utilizing Broad differentiation strategy. Management assumed this
because of the ratings that the competition that the company had achieved and how much this
company was able to gain success with so many aspects of the company. The company was able
to maintain a higher S/Q rating which had helped tremendously, and from interviews that
management had conducted with the manager of Company A, it seemed as though he was
striving to achieve a low cost strategy initially, but the broad differentiation strategy surfaced
instead of his initial strategy. Company A also purchased additional space for manufacturing
products whereas, Company B did not. In some aspects, Company A could be labeled as more of
a risk taker as far as management tactics and strategy is concerned, whereas Company B is more
of a sit back and waits, and plan for a sneak attack amongst the competition.
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Identification and Analysis of Strongest Competitor Private Label Footwear
Management believes that Company A was again, the strongest competitor with this particular
scenario, as the strategy that was being utilized surfaced later as the low-cost strategy (the same
in which Company B’s management was utilizing); however, it appeared as though the broad
differentiation strategy was more fitting for the private label footwear as well. After five years of
Company B pursuing the private label, management decided to eventually drift off of the path of
the Private label by year 2015.
Actions to Compete with Competitors Branded/Private Label Footwear
Company B will continue to offer rebates and get into the position to offer free shipping
options for some (or all of) their products. The company will continue to work towards
exceeding S/Q ratings, image ratings, and even become heavily involved in its corporate
citizenship responsibilities. Also, Company B will establish and re-evaluate its strategic plan
within every two years (or sooner if needed) to ensure that its strategy can fit the ever changing
needs and demands of society and industry. Company B would like to offer more competitive
pricing while still being able to maintain its quality products for the customers as well.
Lessons Learned
The manager for Company B would like to focus more on profits as well as lowering the
S/Q Strategy and outperforming the competition with higher numbers with those items as well.
The manager would also like to be able to produce in regions that may be able to provide higher
profit margins, create a better way to manage inventory, conduct extensive research to what
regions may benefit by creating bigger and better capacity for products as well as for the
employees environment in which they work, and finally be able to adapt to the ever changing
market by either deviating from the original strategy or continuing to utilize the strategy but add
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different variations to the strategy. After two years, create a new strategic plan to ensure that the
plan is current to what the competition and the times may be doing.
Conclusion
The student learner (or management) provided information in regards to the BSG
simulation experience, critically analyzed the performance, evaluations and important aspects of
the simulation as well as if given the opportunity what actions could be taken to correct certain
items or what actions may be needed to maintain some aspects of the simulation. The student
learner also provided some research and ideas of what other corporations are doing (or what they
may not have done) to present a better idea of what Company B would or would not want to take
action on in order to be successful in the future. There was additional information and facts
provided for the EPS, ROE, Stock Prices, Image Rating, etc. for Company B, and this
information also provided trends, and what the future may hold for the company as well.
Final Project 20
References
Flynn, M. (2008). Stepping Up. Retail Merchandise, 67-69.
Forecasts, D. T. (2012). Dow Theory Forecasts. Dow Theory Forecasts, 1-8.
Reynolds, J. I. (1984). The Pinched Shoe Effect of International Joint Ventures. Columbia Journal of World Business, 23-28.
Serafin, T. (2005). "If the Shoe Fits". Forbes, 108.
Thompson, A. A. (2013). Strategy: Core Concepts and Analytical Concepts. Retrieved from The Business Strategy Game Simulation (GLO-BUS Software, Inc.): http://www.bsg-online.com/
Waller, R. L., & Conaway, R. N. (2011). Framing and Counterframing the Issue of Corporate Social Responsibility: The Communication Strategies of Nikebiz.Com. The Journal of Business Communication, 83-106.
Weinberg, N. (1994). Games Businesses Play. Forbes, 12-13.