Mgmt 440 Spring 2012 HRM Chapter 4 Managing Diversity Gomezmejia_mhr7_inppt04

7/21/2019 Mgmt 440 Spring 2012 HRM Chapter 4 Managing Diversity Gomezmejia_mhr7_inppt04

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Managing Diversity

4-4-11

Chapter

4




Chapter 4 Learning

Objectives Link afrmative action programs to

employee diversity programs to ensurethe two support each other

Identiy the orces that contribute to thesuccessul management o diversity in the!rm

"educe potential con#ict amongemployees resulting rom cultural clashes

and misunderstandings

4-2




Chapter 4 Learning

Objectives Draw a pro!le o employee groups

that are less likely to be part o thecorporate mainstream and develop

policies speci!cally targeted to thesegroup needs

Implement $" systems that assistthe !rm in successully managing

diversity

4-




%hat Is Diversity&

Diversity'characteristics that makepeople di(erent rom one another) including Characteristics a person has little or no

control over) and Characteristics that can be adopted

4-4

*tereotyping

%hy Manage Diversity&




+frmative +ction vs, ManagingDiversity

+frmative +ction -overnment program

Designed to increase minority hiring

4-!

Managing Diversity'recogni.es Changing nature o workorce make/

up

Diversity impacts perormanceInclusiveness / making all employees

eel they are an integrate part o theorgani.ation,




Demographic 0rends

1ery rapid growth in minorities since233 5 e6pected to continue

0wo basic reasons7

Immigration 8aby boom generation

4-"

%hite +mericans e6pected to be

minority in 9 years+lready are in 23 o top 9:

metropolitan areas


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Diversity 0rends

Interracial marriages continue to grow andthis will eventually decrease stereotypicalclassi!cation o people into racial groupings,

8usiness owners and business leaders areincreasingly women and persons o color,

4-#

Diversity 0rends



Diversity as an +sset

Diversity can have positive) negative)or neutral e(ect on !rm perormance

4-$

8ene!ts Increased creativity

8etter group problem/solving

-reater system #e6ibility 8etter inormation

;nhanced marketing



Challenges in ManagingDiversity

4-%

0here are numerouschallenges to managediversity,

+ company must be aware othose challenges in order tobe prepared to reduce

con#ict in the workplace



Challenges in ManagingDiversity

4-11

"esistance to change -roup cohesiveness and

interpersonal con#ict

Segmented communicationnetworks

"esentment "etention

-lass Ceiling Competition or opportunities



Diversity in Organi.ations

0here are a number o groups inthe workorce that areunderrepresented and may not

eel part o the mainstream othe organi.ation,

4-12




+rican +mericans +sian +mericans >eople with disabilities 0he oreign born $omose6uals Latinos ?$ispanic +mericans@

Older workers "eligious Minorities %omen

4-4-11




<actors a(ecting womenAsearnings and mobility

4-14

8iological constraints andsocial roles

Male/dominated corporate

culture;6clusionary networks

*e6ual harassment



Improving DiversityManagement

4-1!

0here are many ways to increase thee(ectiveness o diversity managementwithin an organi.ation,

Create a system that helps to enhancethe workorce) limit con#icts and utili.ethe diverse skills and perspectives o

the workers,



Improving DiversityManagement

4-1"

Must have top management support Creating an Inclusive Organi.ational Culture Diversity 0raining >rograms

*upport groups +ccommodation o amily needs *enior Mentorship >rograms +pprenticeships

Communication *tandards Diversity +udits Management responsibility and accountability



*ome %arningsB

4-1#

+voiding the appearance o whitemale bashing

+voiding the promotion o

stereotypes Cultural determinism—assumption

that Eou can iner someoneAs

motivations) interests) values)and behavior 8ased on group membership Inclusiveness training




*ummary and Conclusions

%hen diversity successullymanaged) it can lead to acompetitive advantage

8ut many challenges in managingdiverse employees

Must be careul not to engender

resentment or promote stereotypes 0reat everyone as an individual

4-1$



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Mgmt 440 Spring 2012 HRM Chapter 4 Managing Diversity Gomezmejia_mhr7_inppt04

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