MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models...
Transcript of MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models...
![Page 1: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/1.jpg)
MGMT171InformationTechnology
StrategyBusinessModelsandInnovation
ErikRolland,Ph.D.1© E. Rolland, 2016
![Page 2: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/2.jpg)
YourProfessor
Dr.ErikRollandProfessor,ManagementTheErnst&JulioGalloManagementProgram,andSchoolofEngineeringSSM206BUniversityofCaliforniaMerced,CA95340,USA
8:[email protected]© E. Rolland, 2016 2
![Page 3: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/3.jpg)
© E. Rolland, 2016 3
![Page 4: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/4.jpg)
InternetUsers
© E. Rolland, 2016 4
![Page 5: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/5.jpg)
© E. Rolland, 2016 5
![Page 6: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/6.jpg)
© E. Rolland, 2016 6
![Page 7: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/7.jpg)
© E. Rolland, 2016 7
![Page 8: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/8.jpg)
CourseDescription&Objectives:
• Introducetheessentialconceptsofinformationtechnology,Internettechnology andtheirapplicationincommerce.Thecourseswilldiscusstherelationshipbetweeninformationtechnologyandmanagement,thestrategies forchangingandstrengtheningthecompetitiveness oftheenterprisesbyinformationtechnologyandelectronic-commerce,themanagerialfunctionsoftheinformationtechnology,methodsforsystematicdevelopmentofbusinessmodels,andrestructuring oftheenterprises.
© E. Rolland, 2016 8
![Page 9: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/9.jpg)
LEARNINGOBJECTIVES(whatIwilldo)
• Introducestudentstoe-commerce,anddiscusshowchangingtechnologiesandmarketsarecreatinguncharteredterritoryforstrategicdecisionsinanorganization.
• Introducestudentstotechnologychanges,andtheconceptoftechnologydisruption.
• DemonstratehowITandIScreatebusinessvaluefortheorganization,anddiscusswherevaluecomesfrom,andhowtodocumentvalue.
• Discussthepromisesofnewtechnologiesandelectroniccommerce.
• Introducestudentstobusinessmodels.• Discussthevariouscomponentsofbusinessmodels.• Introducebusinessmodelsasastrategictool.
© E. Rolland, 2016 9
![Page 10: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/10.jpg)
LEARNINGOUTCOMES(Studentswillbeableto):• Understandhowtechnologycreatesstrategicopportunitiesfororganizations
• Understandtechnologydisruption,andassociatedmodels.
• Understandvaluecreation,valuestatements,andvaluecurves.
• Understandbusinessmodels,andthevariousimportantcomponentsofthese
• Understandhowtostrategicallychangebusinessmodelsusingtechnologyinnovations.
© E. Rolland, 2016 10
![Page 11: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/11.jpg)
Objectives1. Discussadministrativecourseissues2. IllustrativeCases3. Discussthecourseschedule4. Formgroups
© E. Rolland, 2016 11
![Page 12: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/12.jpg)
Challenges&Failures?
http://www.forbes.com/sites/larrydownes/2012/01/02/why-best-buy-is-going-out-of-business-gradually/2/ 12© E. Rolland, 2016
![Page 13: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/13.jpg)
Innovation
© E. Rolland, 2016 13
![Page 14: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/14.jpg)
ElectricityinruralKenya
Source: http://www.nytimes.com/2010/12/25/science/earth/25fossil.html?_r=1
14© E. Rolland, 2016
![Page 15: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/15.jpg)
GoogleEarth
15© E. Rolland, 2016
![Page 16: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/16.jpg)
Source: http://latimesblogs.latimes.com/washington/2010/12/billy-the-kid-bill-richardson-pardon.html 16© E. Rolland, 2016
![Page 17: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/17.jpg)
17© E. Rolland, 2016
![Page 18: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/18.jpg)
CourseMaterials• Required Readings:
– LectureNotes,includingreferences– Articles(journals,reports,news):seeZotero
• RecommendedReading:– Osterwalder,A.,&Pigneur,Y.(2010).BusinessModelGeneration:AHandbookforVisionaries,GameChangers,andChallengers.JohnWiley&Sons.
• WewillutilizeasharedZotero librarywhereyoucanfindthearticlesweuse:(zotero.org)– MGMT171-SP16
• OthermaterialsmaybeavailableelectronicallyviatheclasswebsiteortheLibrary
© E. Rolland, 2016 18
![Page 19: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/19.jpg)
Responsibilities• Youareexpectedtohavereadcarefullytheassignedreadingspriortocomingtoclass(andIencourageyoutodiscussitwithclassmates);mostoftheclasstimewillbedevotedtothediscussionofapplicationsandextensionsofthereadingmaterial.
• Itisexpectedthatyoureviewthelecturenotes,andbringaprintedcopytoclass.
• Youmustalsosubmitanyassignedhomeworktimelyasindicatedinthevariousassignments.
© E. Rolland, 2016 19
![Page 20: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/20.jpg)
Assignments• Youareexpectedtocompleteallassignments. Itisunlikelythatyou
willobtainapassinggradewithoutallassignmentscompleted.• Youareresponsiblefordocumentingallyourassignments. Thatis,
youneedtocollectALLofyour GRADEDassignments. Youwillneedtopresentthesetoyourprofessorincaseyouhaveagradedispute.Itisgenerallyagoodideatosave hardcopiesand/orelectroniccopiesofallyourwork.
• AllhomeworkmustbeTYPED,andfiguresorgraphsmustbedevelopedusingcomputer-basedtools(suchasExcel,PowerPoint,andothertools),andsubmittedinPDFformatifnothingelseisnotedonthehomework.
• AssignmentsareONLYdueafterhavingbeenassignedinclass.• Allassignmentsmustbeturnedinbythespecifiedtimeand
date. Nocreditwillbegivenotherwise.
© E. Rolland, 2016 20
![Page 21: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/21.jpg)
ExamsandQuizzes
• TopassthisclassyoumusttakeALLclassexams.• Nomakeupexamswillbearranged,sopleasemakesurethatyousetasidetimeforexamsasindicatedbythecourseschedule.
• Quizzeswillbegiveninclass(unannounced)orasapreparationforclass. Nocreditswillbegivenifyouarenotpresentduringthequiz,ordon’ttakethequizintheallottedtime.
© E. Rolland, 2016 21
![Page 22: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/22.jpg)
Attendance• ClassattendanceisMANDATORY.• DoNOTexpecttocollectcreditforworkperformedduringaclassifyouarenotpresent.
© E. Rolland, 2016 22
![Page 23: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/23.jpg)
GRADINGPOLICY
© E. Rolland, 2016 23
• Midterm: 30%• FinalProject: 30%• Quizzes: 5%• Assignments: 25%• Participation: 10%
Notes:• Nomakeupexamswillbearranged.• Quizzesmayhavetobecompletedinpreparationforclass(announcedonline)
andduringclass(unannounced).• Eachassignmentisdueatthebeginningofclass.• Nocreditwillbegivenforlatework(noexceptions!).• Thegradesarecurved,withanaveragegradelessthanorequalto3.4.
![Page 24: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/24.jpg)
Let’sgetacquainted!• Mybackground• Yourbackground• Yourexpectationsaka…• Whatdowantoutofthisclass
© E. Rolland, 2016 24
![Page 25: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/25.jpg)
Aboutyou…• Name• Major/interests/etc.• Somethinginterestingthatno-oneknowsaboutyou!
• Whatyouwouldliketolearnfromthiscourse?
© E. Rolland, 2016 25
![Page 26: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/26.jpg)
GroupFormation
• Assignedbyprofessor• Changesasneeded,but…• MaximumXstudentspergroup(Xwillbedisclosedinclass)
© E. Rolland, 2016 26
![Page 27: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/27.jpg)
GroupFormation
© E. Rolland, 2016 27
![Page 28: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/28.jpg)
Case• https://www.youtube.com/watch?v=-C_jPcUkVrM
© E. Rolland, 2016 28
![Page 29: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/29.jpg)
Case:GoPro• StockPrice:
– Lost90%ofitsvalue– Earningspershareof$0.03
• Pricingishighcomparedtocompetition:– Polaroid'sCube$99–Garmin
• VirtualReality?– 360degreefilm:$3,000– Competitors:$499(Kodak)
© E. Rolland, 2016 29
![Page 30: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/30.jpg)
Case:GoPro
© E. Rolland, 2016 30
![Page 31: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/31.jpg)
Whataretheissues?
© E. Rolland, 2016 31
![Page 32: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/32.jpg)
Course Overview
© E. Rolland, 2016
TechnologyDisruption
MarketConditions
Competition
32
![Page 33: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/33.jpg)
COURSESCHEDULE
© E. Rolland, 2016 33
Date Topic1 1/22/16 Introduction to the class2 1/29/16 Tech Enterprises & Market Opportunity Analysis3 Market Opportunity Analysis4 2/5/16 Internet Technologies5 Disruptive Technologies6 Promises and Failures78 Business Models9 Business Models10 Business Models11 Technology Challenges12 Influence of Social Media on Businesses13 Value Creation & Innovation14 Product Positioning Strategy15 Value Configuration16 Knowledge Management17 Case: New High-Tech Entrepreneurship18 3/18/16 Midterm Exam19 Review of midterm and other items20 Value Configuration (Strategy slides)21 Firm & Industry Structures (Strategy Slides)22 Knowledge Management23 Knowledge Management24 The Mobile and Social Revolution25 The Mobile and Social Revolution26 The Mobile and Social Revolution27 Channels, Fulfillment28 Segmentation2930 Presentations31 5/12/16 FINAL EXAM (Project Presentations)
Note: This schedule is tentative, preliminary, and subject to change----- = Topic continues through next lecture, or makeup from earlier
![Page 34: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/34.jpg)
SomeAnlyses• http://www.fool.com/investing/general/2016/01/22/gopro-incs-3-biggest-missed-opportunities.aspx
© E. Rolland, 2016 34
![Page 35: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/35.jpg)
GroupWork#1Task#1:• Establisheffectivegroupcommunications:
– Identifycollaborationtools(examples:GoogleDocs,Skype),andcreateaccounts.– Identifygoodtimesforgroupmeetings,orsetupsharedcalendars(possibly2-3timesweekly).– Sharegroupmembers’phonenumbers,e-mail,instantmessagingandSkypenames,schedules,etc.
• Readthereadingsassignments(seeendoflecturenotes)
Task#2:• Whatarethepressingissues forGoPro?• HowcanGoPro solvetheirproblems?• Istheirbusiness modelrightforthem?Ifnot,whataretheproblems?
Whattoturnin:
• Abriefreport(PPT,max6pages)withalltheinformationrequestedinTask#2above.Bepreparedtopresentthisinclass.
Duedate:• Thebeginningofnextclass
© E. Rolland, 2016 35
![Page 36: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/36.jpg)
Summary
© E. Rolland, 2016 36
1. Administrativecourseissuesandexpectations
2. Courseschedule&topics3. Groupformation
![Page 37: MGMT 171 Information Technology Strategy · 8 Business Models 9 Business Models 10 Business Models 11 Technology Challenges 12 Influence of Social Media on Businesses 13 Value Creation](https://reader033.fdocuments.in/reader033/viewer/2022051321/5ff6232dab34f067d2016de1/html5/thumbnails/37.jpg)
RelatedReadings1. “ThisOne-TrickPonyIsAnImmediate'Sell’”[Online]Accessed:21-Jan-2016from
http://m.nasdaq.com/article/this-one-trick-pony-is-an-immediate-sell-cm5678142. “Afailureoffocus:LessonsfromKodak.”[Online].Available:
http://thinkbusiness.nus.edu/articles/item/6-kodak.[Accessed:21-Jan-2013].3. “BarrierstoChange:TheRealReasonBehindtheKodakDownfall- Forbes,”Forbes.
[Online].Available:http://www.forbes.com/sites/johnkotter/2012/05/02/barriers-to-change-the-real-reason-behind-the-kodak-downfall/. [Accessed:21-Jan-2013].
4. “HowKodakFailed- Forbes,”Forbes.[Online].Available:http://www.forbes.com/sites/chunkamui/2012/01/18/how-kodak-failed/.[Accessed:21-Jan-2013].
5. “WhatExactlyisaBusinessModel?|TechCrunch.” [Online].Available:http://techcrunch.com/2011/01/08/business-models-and-teenage-sex/.[Accessed:21-Jan-2013].
6. “WhyBestBuyisGoingoutofBusiness...Gradually- Forbes.”[Online].Available:http://www.forbes.com/sites/larrydownes/2012/01/02/why-best-buy-is-going-out-of-business-gradually/.[Accessed:21-Jan-2013].
© E. Rolland, 2016 37