MICHAEL G. CARROLL3526 County Highway 13, Locust Fork, AL 35097

home: (205) 681-9551Cell: (937) 974-3364

michaelcarroll62@hotmail.com

Objective

To obtain a position that will utilize my skills and experience with a company that will give me the opportunity for growth based on performance and ability.

Functional Summary

U.S. Military Veteran, very detail oriented with 20 years management experience in both the retail and grocery industry.

Summary of Qualifications Loves University - 2011 Serve Safe Certified – 2008 Effective Communications and Human Relationships - 2007 (Dale Carnegie Course) Wal-Mart People Development – 2007 Food Merchant Development – 2006 Wal-Mart Assistant Manager Training – 2001 Advanced Sales Training, Schwan’s – 1995 Sales Training, Schwan’s – 1992

Experience

HhgreggSales Manager, October 2013 - Present

Supervision of up to 14 employees Customer Service / Customer satisfaction, issue resolution Inventory control Merchandising Payroll All aspects of cash handling Stock rotation and FIFO practices Scheduling Employee evaluations

Loves Travel Stops Inc.General Manager, May 2011 - Aug.2013

Supervision of up to 45 employees Customer Service Employee hiring, training and development Inventory and cash control

Scheduling Employee evaluations Merchandising

Loves Travel Stops Inc.Market Manager, Dec 2009 - May 2011

Customer Service Ordering to maintain in stock position Daily deposits Training and development of employees Merchandising

Liberty National Insurance Group Salesman, May 2009 – Dec. 2009

Licensed in the states of Alabama, Tennessee, and Georgia. Develop contacts. In home, over the phone, and business sales. Computer use. Customer service and relation. Develop costumer relationships.

Wal-Mart IncorporatedAssistant Manager, July 2001 – May 2009

Wal-Mart Oneonta, AL April 2008 – May 2009

Supervision of up to 25 employees. Customer Service. Overall store operations. Daily deposits. Employee scheduling. Employee evaluations. Problem solving. Receiving Freight. Stocking Merchandise. Proper rotation and storage of stock.

Wal-Mart Carrollton, GA April 2003 – April 2008

Supervision of up to 25 employees. Customer Service. Assistant manager of consumables for 2 years. Grocery/Cost departments for 1 year. Overall store operations. Daily deposits. Employee scheduling. Employee evaluations. Problem solving. Receiving Freight. Stocking Merchandise. Proper rotation and storage of stock.

Wal-Mart Oneonta, AL April 2008 – May 2009

Supervision of up to 25 employees.

Customer Service. Overall store operations. Daily deposits. Employee scheduling. Employee evaluations. Problem solving. Receiving Freight. Stocking Merchandise. Proper rotation and storage of stock.

Howard’s Foods, Inc, Springfield, OHStore Manager, April 1995 – July 2001

Howard’s IGA, Springfield, OH Store Manager, 1999 – 2001

Supervising 40 full time employees including department managers. Daily receipts. Vender relations. Staffing Scheduling. Story layout. Merchandising. Problem solving. Customer service. Inventory control. Loss prevention.

Howard’s Save-A-Lot, Springfield OH Assistant Manager, 1995 – 1999

Supervision of 17 employees. Daily receipts. Receiving Freight. Vender relations. Staffing Stocking Merchandise. Scheduling. Story layout. Merchandising. Problem solving. Customer service. Inventory control.

Schwan Sales, Xenia, OHRoute Sales, June 1990 – April 1995

Top Salesman in district – 1994 Top poultry sales 1991 – 1995 Top holiday sales 1991 – 1995 Top depot salesman 1990 – 1995 Vice Presidents award 2 years Presidents award 3 years Sales. Route maintenance. Inventory control.

Product ordering. Customer service and relations. Daily receipts.

Languages

English Spanish

Education

Wayne High School, Huber Heights, OHGraduated with H.S. Diploma