MG Cannon Customer for Life - an introduction to our company
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Transcript of MG Cannon Customer for Life - an introduction to our company
Find us on… mgcannon.com
….an introduction to our company
Welcome to MG Cannon
Customer for Life
Find us on… mgcannon.com
MG Cannon. Firstly, who are we ?
• Bodyshop of the Year Winners and Finalists
Find us on… mgcannon.com
MG Cannon. Firstly, who are we ?
• Mercedes-Benz Approved by The Jacksons Group
….and our warranty work is guaranteed for 30 years
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MG Cannon. Firstly, who are we ?
• The repair of choice for prestige vehicle driversMG Cannon focus exclusively on prestige marques. We have an extensive client
base from prestige brand retail dealerships, racing teams, track day vehicles,
independent specialists, concours enthusiasts and privateers through to
individual customers who simply want the best possible care for their investment.
Our customer satisfaction levels are excellent and many new clients are first
introduced to MG Cannon on personal recommendation from previous satisfied
prestige vehicle clients.
Find us on… mgcannon.com 5
MG Cannon. Firstly, who are we ?
Panel Team
David WhellerDirector
Trevor Young Director
Shaign HancockDirector
Luke BatchelorMET Technician
Brian DommettPanel Technician
David LockQC and Valet
Trevor YoungDirector
Anthony WallworkPaint Technician (PT)
Paint Team FinishingOffice
Neil HarperPaint Technician
Nathan YoungPanel Apprentice
Chris FarmerPaint Technician
MET
Notes:
1.Trevor Young has panel shop responsibility
2.David Wheller has paint shop responsibility
3.Shaign Hancock has estimator responsibility
4.Our team has extensive experience
5.Our team has regular manufacturer training
Andrea BatchelorAdministration
Tanya WhellerOffice Manager
Brian NoyceDriver
Robert CombesDriver
David WhellerDirector
Simon GillPanel Technician (PT)
Matt ButtPanel Technician (PT)
• An experienced, trained team of skilled individuals
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MG Cannon. Firstly, who are we ?
• But more than that, we are a great team….
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MG Cannon. Firstly, who are we ?
• A great team….who are also just a little bit mad !
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MG Cannon. Community Sponsors.
• Dauntsey’s School 1st XV rugby tour to Australia
• Salisbury Leisure Centre
MG Cannon customers are Customers For Life
Call us on 01722 334 582
Visit our website www.mgcannon.com Or find us at
Where quality comes first
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MG Cannon. Community Events.
• At Wilton Super Cars
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MG Cannon. Charity Sponsors.
• The African Borehole Trust
Delivering clean new drinking water boreholes to villages in Africa.
Here are some photos of an event at Mercedes-Benz World Brooklands
supported by us.
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MG Cannon. Your Local Experts.
• Choose your repairer wisely. Choose MG Cannon.
Manufacturer approved repairs, 30 year guarantees
Experienced, knowledgable factory trained experts
Professional service with a personal touch
Protection for your family in a second accident
Some information on our expertise is on the following slides…
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MG Cannon. Quality Experts.
• Mercedes-Benz Approved RepairsThe electronics and safety systems technology on Mercedes-Benz
cars today is more advanced than those that operated Concorde. Fact.
So, think about it, would you have expected an ordinary garage to have
had the specific expertise needed to repair a vehicle like Concorde ?
Feel safe if you knew that had happened…Exactly….scary isn’t it ?
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MG Cannon. Customer Service Experts.
• So relax, you’re in very safe, very professional hands
We have consistently high ratings of customer satisfaction and much of
our business comes from customer recommendation and return
business. Our friendly, experienced team will take care of everything for
you. We will make all the arrangements and ensure you are kept fully
informed.
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MG Cannon. Mobile Repair Experts.
• Can’t come to us ? No problem, we’ll come to you !
MG Cannon have a fully equipped, mobile cosmetic repair solution for
our customers. So if you’re busy and it helps, we’ll come to you.
At work, at home, at whatever place suits you MG Cannon can take
care of those annoying scuffs and scrapes or repair your alloy wheels.
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MG Cannon. Technical Experts.
• Choose your repairer wisely. Choose MG Cannon.MG Cannon invest heavily in new technologies to ensure our customers
vehicles are repaired using the manufacturers warranty approved
methods. This investment means that we are able to repair vehicles of
steel, aluminium and composite construction in our clean, modern, fully
equipped workshops. We use manufacturers own diagnostic tooling
systems for repair method verification and post repair systems checks.
These tools are not available in non approved repairers.
All Mercedes-Benz repairs are carried out using approved WIS and STAR diagnostic tools
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MG Cannon. Customer for Life program.
• Being a Customer for Life is Free– It exists to enable us show our appreciation for your custom– Just contact us and let us know your email and mobile number – We’ll add you to our growing Customer for Life member list – We guarantee to never use your data for anything else
• Customers for Life receive– News, advice and expert tips– Customer for Life gifts– Exclusive member offers– Exclusive event invitations– Why not join now and ask for one of these !
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Our expert advice is free, so pop in and see us anytime - the kettle is always on and it would be great to see you
MG Cannon. Thank you.
Please come and meet us