Vertical Systems IntegratorReal PeopleReal TechnologyReal Solutions

About Us

Our customer-focused culture promotes long, rewarding relationships.

Our people are committed to delivering expert support at every point of contact.

MFX has proven to be a true solution-driven business partner to

commercial property and casualty companies by providing critical

support in systems integration, technology and applications that allow

their businesses to more effectively compete inever-challenging markets.

We provide critical support in systems integration, technology and

business applications to the commercial property and casualty (P&C)

industry as well as managed IT infrastructure services across

all industries.

Our offerings are focused through professional expertise and a swift

responsiveness to solving our clients’ challenges.

Headquartered in Morristown, NJ, with additional locations in Dallas, TX,

Bangalore and Chennai, INDIA, MFX has two world-class datacenters in

Ridgefield Park, NJ and Roanoke, VA.

MFX has proven to be a true solution-driven business partner to

commercial property and casualty companies by providing critical

support in systems integration, technology and applications that allow

their businesses to more effectively compete inever-challenging markets.

We provide critical support in systems integration, technology and

business applications to the commercial property and casualty (P&C)

industry as well as managed IT infrastructure services across

all industries.

Our offerings are focused through professional expertise and a swift

responsiveness to solving our clients’ challenges.

Headquartered in Morristown, NJ, with additional locations in Dallas, TX,

Bangalore and Chennai, INDIA, MFX has two world-class datacenters in

Ridgefield Park, NJ and Roanoke, VA.

Platform as a

Service

Infrastructure as a

Service

Business Process

Outsourcing

Testing

Business

Consulting

Application

Development

Governance, Risk

& Compliance

Analytics

Our Service

OUR ROOTS

MFX is subsidiary of Quess Corp Limited, a step-down subsidiary of Fairfax Financial Holdings. With this strong

backing, our focus is long-term. This allows us to give our clients the time and attention that is required to develop

targeted, strategic solutions.

Founded in 2001, our roots stem from an operational mandate to reduce the

technology operating expenditures across our parent’s insurance subsidiaries. By leveraging our expertise in

application development and infrastructure management and focusing on reducing expenses. MFX was able to

deliver significant operational savings to our parent’s subsidiary companies in a relatively short period of time.

The services and the technology know how gathered by us have been valid across all the segments of P&C

insurance industry. MFX applied the same expertise to develop an end-to-end enterprise application suite to support

commercial P&C carriers.

MFX continuously builds on its experience, in managing IT infrastructure services, by

developing a comprehensive industry agnostic infrastructure solutions business as a

critical resource for companies across a broad spectrum of industries.

PLATFORM AS A SERVICE

- Policy Administration

- Claims Processing

- Business Intelligence Solution

- Reinsurance Solution

- Billing Solution

- Speciality Components & Tools

INFRASTRUCTURE AS A SERVICE

- Cloud Services

- Help Desk Services

- Infrastructure o/s

- Datacenter Services

- Co-location

- Disaster recovery

- Network integration

- Remote Infra mgmt services

- Mobile device mgmt services

BUSINESS PROCESS OUTSOURCING

- Regulatory reporting

- Claims services including subrogation services

- Billing and collection services

- Policy admin services

- Actuarial services

- Marketing and new business services

- F&A and HRO

TESTING

- Independent Testing

- Regression Testing

- Functional Black Box Testing

- System Integration Testing

- Automation Testing

- Performance Testing

- Risk based Testing

BUSINESS CONSULTING

- Domain Consulting

- Build Operate & Transfer

- Technology Consulting

- Re-badging Solutions

- Virtual Captive Models

- Product Consulting

- Contract Process Outsourcing

APPLICATION DEVELOPMENT

- Insurance SI & dev

- Insurance app integration

- IT Integration & project mgmt

- Maintenance & support of apps

- Legacy Modernization

- Portfolio rationalization

- Tech helpdesk

- Mobile Application Dev.

GOVERNANCE, RISK & COMPLIANCE

Governance

- Goals

- Policies & Standards

- Policy Lifecycle Management

Risk

- Risk Assessment

- Risk Evaluation

- Risk Monitoring

- Risk Mitigation

Compliance

- Change Management

- Project Evaluation

- Architecture Review

- Configuration Management

ANALYTICS

- Business Intelligence

- Multidimensional Aggregation

- Statistical Inference

- Information Retrieval

- Reporting

- Benchmarking

- Predictive Modeling

- Online Analytical Processing

- Data Visualization

- Electronic Data Interchange

- Event Processing

OUR PEOPLE & CULTURE

MFX has been able to recruit some of the best insurance and technology professionals in the industry.

Their expertise ensures our clients achieve rapid implementation of MFX solutions. It also means our

technology specialists can quickly shift priorities as per our clients’ requirements. We always shared an honest

assessment of the challenges faced during work with our clients — and our commitment to our work assures

them that the job will get done with a sense of urgency.

MFX is built around a customer-intimate philosophy in view of promoting long-term

relationships. Unlike remote, disengaged and disinterested vendors, we act as trusted business partners,

advising our clients with the highest level of integrity and expert advice. With every client engagement,

we strive to demonstrate our agility and flexibility and focus on making these qualities a consistent part of our

client’s experience.

CLIENT TESTIMONIALS

“For our business, migrating a large number of mailboxes as part of a Microsoft

Exchange Server 2010 upgrade had to be done without interruptions in service. Plans

and timelines were clearly defined, milestones were often reached ahead of time, and

most importantly, the whole process was seamless to our users.”

- Joanne Hodge, Vice President & CIO, TheMIGroup

“We rely on our computer systems to service our clients seven days a week. Like so

many Northeastern operations, Hurricane Sandy challenged us all. During this time,

MFX stayed on the job at its datacenter and continued to provide our applications with no

interruption in service.”

- Bruce Weisgerber, Application Services Manager, Munich Re

“We were a rapidly growing P&C insurer that needed an integrated processing suite

to bring our business together. We turned to MFX for the solution. Converting two to

three years of data from a small custom application into its back-office system, MFX had

Ironshore up and running in less than ten months.”

- William Gleason, Chief Financial Officer, Ironshore Holdings (U.S.) Inc.

MFX is a subsidiary of Quess Corp Limited.

Quess Corp Limited, India’s leading business services provider. Established in 2007,

the company is headquartered in Bangalore and serves over 1300+ customers across 8 countries.

The impact of its innovative and effective services is felt across 4 segments:

• Global Technology Solutions

• People & Se rvices

• Integrated Facilities Management and

• Industrial Asset Management

With revenues of about Rs.25,728 million, (For 15 months period ending March 31st, 2015)

Quess Corp is a step-down subsidiary of USD 42+ billion (as of 30th Sept 2015) multinational, Fairfax

Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.

For further details on Quess, please visit www.quesscorp.com

ABOUT QUESS

C100 M00 Y00 K00

C10 M00 Y00 K70 R96 G106 B112

R00 G173 B239

April 2016

MFX (A Subsidiary of Quess Corp Limited)Prestige Omega, 1st Floor, EPIP Zone, Road No. 2, Vijaynagar, Whitefield, Bengaluru – 560066, Karnataka, India

info@mfxservices.com | www.mfxservices.com