MFT Command Centet User Guide - TIBCO Software...SOME TIBCO SOFTWARE EMBEDS OR BUNDLES OTHER TIBCO...

TIBCO MFT Command Center User Guide

Software Release 7.2 May 2012

MFT Command Center User Guide

Copyright © TIBCO Software Inc. 2003 – 2012. All Rights Reserved. 2

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3 Copyright © TIBCO Software Inc. 2003 – 2012. All Rights Reserved.

Table of Contents

1 Administrator Browser Configuration .............................................................................................................. 71.1 Accessing Administrator Browser ............................................................................................................ 71.2 Users ...................................................................................................................................................... 8

1.2.1 Add User ......................................................................................................................................... 81.2.2 Available Rights ............................................................................................................................ 111.2.3 Manage Users ................................................................................................................................ 141.2.4 Transfer Groups ............................................................................................................................. 15

1.2.4.1 Add Group ................................................................................................................................................ 151.2.4.2 Manage Groups ........................................................................................................................................ 16

1.2.5 Departments .................................................................................................................................. 171.2.5.1 Add Department ....................................................................................................................................... 171.2.5.2 Manage Departments ................................................................................................................................ 18

1.3 Servers .................................................................................................................................................. 191.3.1 Add Server .................................................................................................................................... 191.3.2 Manage Servers ............................................................................................................................. 22

1.3.2.1 Selection Criteria ...................................................................................................................................... 221.3.2.2 Results Table ............................................................................................................................................ 23

1.3.3 Server Credentials ......................................................................................................................... 241.3.3.1 Add Server Credentials ............................................................................................................................. 241.3.3.2 Manage Server Credentials ........................................................................................................................ 25

1.4 Management ......................................................................................................................................... 261.4.1 Alerts ............................................................................................................................................ 26

1.4.1.1 Add Alert ................................................................................................................................................. 261.4.1.2 Add From Existing Alert ........................................................................................................................... 291.4.1.3 Manage Alerts .......................................................................................................................................... 29

1.4.2 Manage DNI Daemons .................................................................................................................. 301.4.3 Manage Services ............................................................................................................................ 31

1.4.3.1 Collection Service ..................................................................................................................................... 311.4.3.2 Status Service ........................................................................................................................................... 321.4.3.3 JMS Service ............................................................................................................................................. 34

1.4.4 Platform Transfers ......................................................................................................................... 371.4.4.1 Add/Execute Platform Transfer ................................................................................................................. 371.4.4.2 Manage Platform Transfers ....................................................................................................................... 37

1.4.5 Manage Platform Functions ........................................................................................................... 381.4.5.1 Add Platform Node ................................................................................................................................... 381.4.5.2 Manage Platform Nodes ............................................................................................................................ 381.4.5.3 Add Platform User Profile ......................................................................................................................... 381.4.5.4 Manage Platform User Profiles .................................................................................................................. 391.4.5.5 Add Platform Responder Profile ................................................................................................................ 391.4.5.6 Manage Platform Responder Profiles ......................................................................................................... 39

1.5 Administration ...................................................................................................................................... 411.5.1 System Configuration .................................................................................................................... 42

1.5.1.1 Global Settings ......................................................................................................................................... 421.5.1.2 Password Reset ......................................................................................................................................... 431.5.1.3 Global Password Rules .............................................................................................................................. 431.5.1.4 Transfer Settings ....................................................................................................................................... 441.5.1.5 Local Settings ........................................................................................................................................... 441.5.1.6 Global Lockout Rules ............................................................................................................................... 451.5.1.7 Global PGP Settings .................................................................................................................................. 461.5.1.8 Global FTP Settings .................................................................................................................................. 461.5.1.9 Global SSH Settings .................................................................................................................................. 471.5.1.10 Global HTTPS Settings ............................................................................................................................. 471.5.1.11 Platform Server ......................................................................................................................................... 48

1.5.2 Keys .............................................................................................................................................. 49



1.5.2.1 AS2 System Keys ..................................................................................................................................... 491.5.2.2 FTP Public Keys ....................................................................................................................................... 511.5.2.3 FTP System Keys ..................................................................................................................................... 521.5.2.4 PGP Public Keys ....................................................................................................................................... 551.5.2.5 PGP System Keys ..................................................................................................................................... 571.5.2.6 SSH Public Keys ....................................................................................................................................... 581.5.2.7 SSH System Keys ..................................................................................................................................... 581.5.2.8 HTTPS Public Keys .................................................................................................................................. 611.5.2.9 Trusted Certificates ................................................................................................................................... 63

1.5.3 Activity ......................................................................................................................................... 651.5.3.1 Active Users ............................................................................................................................................. 651.5.3.2 Internet Checkpoints ................................................................................................................................. 65

1.5.4 License .......................................................................................................................................... 661.5.4.1 Add License Key ...................................................................................................................................... 661.5.4.2 Manage License Keys ............................................................................................................................... 661.5.4.3 Host Information ....................................................................................................................................... 66

1.5.5 Authenticators ............................................................................................................................... 671.5.5.1 Add Authenticator ..................................................................................................................................... 681.5.5.2 Manage Authenticators ............................................................................................................................. 71

1.5.6 LDAP Sync ................................................................................................................................... 731.5.6.1 Manual Sync ............................................................................................................................................. 731.5.6.2 Scheduled Sync ........................................................................................................................................ 741.5.6.3 Automatic Sync ........................................................................................................................................ 75

1.5.7 Lockout ......................................................................................................................................... 761.5.7.1 Lockout Management ................................................................................................................................ 76

1.6 Reports ................................................................................................................................................. 771.6.1 Audits ........................................................................................................................................... 78

1.6.1.1 Search Audits ........................................................................................................................................... 781.6.1.2 Delete Audits ............................................................................................................................................ 781.6.1.3 Audit Search Filters .................................................................................................................................. 78

1.6.2 Diagnostics .................................................................................................................................... 801.6.3 Statistics ........................................................................................................................................ 811.6.4 Alert History ................................................................................................................................. 82

1.6.4.1 Search Alerts ............................................................................................................................................ 821.6.4.2 Delete Alerts ............................................................................................................................................. 82

1.6.5 Server Status ................................................................................................................................. 831.6.5.1 Status Server Details ................................................................................................................................. 83

1.6.6 Database Reports ........................................................................................................................... 851.6.6.1 Adding Custom Reports ............................................................................................................................ 86

1.7 Help ...................................................................................................................................................... 872 Delegated Administration .............................................................................................................................. 89

2.1 Administrative Functions and Rules ...................................................................................................... 892.1.1 Active Users .................................................................................................................................. 902.1.2 Alerts ............................................................................................................................................ 90

2.1.2.1 Add Alert ................................................................................................................................................. 902.1.2.2 Manage Alert ............................................................................................................................................ 90

2.1.3 Audits ........................................................................................................................................... 902.1.3.1 Search Audits ........................................................................................................................................... 902.1.3.2 Delete Audits ............................................................................................................................................ 91

2.1.4 Collector ....................................................................................................................................... 912.1.5 Database Reports ........................................................................................................................... 912.1.6 Departments .................................................................................................................................. 91

2.1.6.1 Add Department ....................................................................................................................................... 912.1.6.2 Manage Department .................................................................................................................................. 91

2.1.7 Diagnostics .................................................................................................................................... 912.1.8 FTP Server Configuration .............................................................................................................. 912.1.9 Groups .......................................................................................................................................... 91

2.1.9.1 Add Group ................................................................................................................................................ 922.1.9.2 Manage Groups ........................................................................................................................................ 92



2.1.10 License .......................................................................................................................................... 922.1.11 Platform Nodes .............................................................................................................................. 92

2.1.11.1 Add Platform Node ................................................................................................................................... 922.1.11.2 Update Platform Node ............................................................................................................................... 93

2.1.12 Platform Responder Profiles .......................................................................................................... 932.1.12.1 Add Platform Responder Profile ................................................................................................................ 932.1.12.2 Update Platform Responder Profile ............................................................................................................ 93

2.1.13 Platform Transfers ......................................................................................................................... 932.1.13.1 Add/Execute Platform Transfer ................................................................................................................. 932.1.13.2 Manage Platform Transfers ....................................................................................................................... 94

2.1.14 Platform user Profiles .................................................................................................................... 942.1.14.1 Add Platform User Profile ......................................................................................................................... 942.1.14.2 Update Platform User Profile ..................................................................................................................... 94

2.1.15 Server ............................................................................................................................................ 942.1.15.1 Add Server ............................................................................................................................................... 942.1.15.2 Update Server ........................................................................................................................................... 95

2.1.16 Server Credentials ......................................................................................................................... 962.1.16.1 Add Server Credentials ............................................................................................................................. 962.1.16.2 Manage Server Credential Credentials ....................................................................................................... 96

2.1.17 Statistics ........................................................................................................................................ 962.1.18 System Configuration .................................................................................................................... 962.1.19 Users ............................................................................................................................................. 96

2.1.19.1 Add User .................................................................................................................................................. 972.1.19.2 Add From Existing User ............................................................................................................................ 972.1.19.3 Manage User ............................................................................................................................................ 97

3 Platform Server Functionality ........................................................................................................................ 993.1 Introduction .......................................................................................................................................... 993.2 MFT Platform Server Requirements .................................................................................................... 100

3.2.1 Software Version ......................................................................................................................... 1003.2.2 Node Authentication .................................................................................................................... 1003.2.3 Security Authentication ............................................................................................................... 1003.2.4 Security Authorization ................................................................................................................. 100

3.3 MFT Command Center Configuration ................................................................................................. 1023.3.1 MFT Command Center Server Definitions for MFT Platform Server Systems ............................... 1023.3.2 MFT Command Center Server Credential Definitions for MFT Platform Server Systems .............. 1033.3.3 MFT Command Center User id/Password “Order of Precedence” ................................................. 103

3.3.3.1 User ids and Passwords within MFT Platform Server Transfers ................................................................ 1054 Extended Features ....................................................................................................................................... 106

4.1 Admin Command Line Utility and Platform Server .............................................................................. 1064.1.1 Calling Admin Command Line Utility from MFT Platform Server ............................................... 106

4.1.1.1 Executing MFT Command Center Admin Command Line Utility from MFT Platform Server ................... 1064.1.2 Executing Admin Client Utility as a MFT Platform Server command ........................................... 107

4.1.2.1 Executing a MFT Command Center command using a MFT Platform Server batch job on z/OS ................ 1074.1.2.2 Executing MFT Command Center command as part of MFT Platform Server for UNIX Transfer .............. 109

4.1.3 Executing Internet Server File Transfer as a Post Processing Action ............................................. 1104.1.4 Configuring the target MFT Command Center system .................................................................. 1104.1.5 Configuring Windows environment ............................................................................................. 1114.1.6 Configuring UNIX environment ................................................................................................... 1114.1.7 Template Users ............................................................................................................................ 112

4.2 Customization Using MFT Command Center’s SOAP API .................................................................. 1124.2.1 Applet Wrapper ........................................................................................................................... 114

4.2.1.1 Prerequisite ............................................................................................................................................. 1144.2.1.2 Get Directory File List ............................................................................................................................ 1154.2.1.3 How to Use The Applet Wrapper ............................................................................................................. 116

4.2.2 Directory Transfers using Platform Command Line Utility ........................................................... 1184.2.2.1 Processing for a Download Directory ....................................................................................................... 1184.2.2.2 Processing for an Upload Directory ......................................................................................................... 119

4.3 Email Processing ................................................................................................................................. 119



4.3.1 Configuring the MFT Command Center product for Email support ............................................... 1194.3.2 Transfers Added to the System ..................................................................................................... 1204.3.3 File Transfer Completion ............................................................................................................. 1204.3.4 Alerts .......................................................................................................................................... 1214.3.5 Email Templates .......................................................................................................................... 121

4.3.5.1 File Availability Template ....................................................................................................................... 1214.3.5.2 Transfer Completion Templates ............................................................................................................... 1234.3.5.3 Alert Template ........................................................................................................................................ 126

4.4 File Tokens ......................................................................................................................................... 1294.4.1 Examples ..................................................................................................................................... 130

4.5 Multi-Language Support ...................................................................................................................... 1314.6 Changing the DB Userid or Password .................................................................................................. 131

5 Sample JMS XML ....................................................................................................................................... 1335.1 JMS XML Schema and XML files ....................................................................................................... 1335.2 Using JMS XML files ......................................................................................................................... 135

6 ID Information and Field Lengths ................................................................................................................ 1366.1 ID Details ........................................................................................................................................... 1366.2 Field Lengths ...................................................................................................................................... 137

Index .................................................................................................................................................................. 145



1 1 Administrator Browser Configuration

This section describes how to use the Administrator Web Pages to configure MFT Command Center for use.

1.1 Accessing Administrator Browser

Once MFT is installed and configured, it is time to access the Administrator web pages. To login use the following URL substituting the areas of the URL with your install configurations: https://[DNS_HostName]:[httpsPort]/cfcc/control?view=view/admin/start.jsp

Application Server Default Port Embedded Server 8443

When you are prompted for a userid/password use the Administrator defaults: admin/admin The MFT Command Center main web page is similar to the following:

https://[hostserver:port]/sift/control?view=view/admin/AdminPage.jsp�



1.2 Users The Users section defines and manages Users, Transfer Groups and Departments. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

1.2.1 Add User Navigation: Users > Add User

In order for users to be able to use MFT Command Center to transfer files, their User Ids must be added to the MFT Command Center database. The administrative user must have the AdministratorRight or UpdateTransferUserRight in order to add a User.



At the top of the web page you will see the link Add From Existing User

Part of the MFT Command Center installation process adds 5 “Template Users” automatically to the database. By clicking on the Add From Existing User link a listing of those pre-existing users will be displayed. Simply click on one of the User Ids to copy the pre-existing user’s definition to a new user definition. The new user definition will have the same Available Rights and contain the same Optional User Properties of the User Id that was selected. The only thing left to do is to create a unique User Id, add the user’s Full Name, and create a Password for him/her. Click Add when you are finished to have the new user added to the database. You may edit any of the pre-existing user definitions before clicking on the Add button if you wish. As new user definitions are added more template user definitions are available to choose from. Below is a list of the default Template Users with their assigned rights:

Template User ID Rights Assigned

ArchiveUser (No Rights Assigned) AuditorUser ViewAlertRight

ViewAuditRight ViewGroupRight ViewServerCredentialRight ViewServerRight ViewTransferDefinitionRight ViewUserRight

Collector (No Rights Assigned) HelpDeskUser HelpDeskRight

UpdateSessionRight ViewAlertRight ViewAuditRight ViewUserRight

TransferUser TransferRight admin AdministratorRight

TransferRight

A Collector and ArchiveUser Id’s are also added by default. These ids are used to create Server Credentials for a Server(s) that will also have the collection and archive option turned on. There are no rights given to these ids. If you do not wish to use any of the Template User definitions available to you a new user definition can be created manually. The Add User page is divided into the following two sections: Required User Information Defines the fields that are required to create a User record.



Authentication Options Defines a users client authentication method for FTP, SSH, and HTTPS client connections. These settings will override the global settings found in the System Configurations. Use the Certificate DN when Trusted Certificates are being added in the Administration > Keys > Trusted Certificates > Add Trusted Certificates web page.

Optional User Properties Defines a variety of parameters that are not required.



PGP Information Defines the PGP settings that can be configured for the user.

By default the user is set to Default and uses the System Configurations. To read more about System Configurations please see section System Configuration. By setting Allow User to Add PGP Key to Yes you are allowing the user to add PGP Public keys to the MFT database.

1.2.2 Available Rights There are 24 rights that can be assigned to a MFT Command Center user. Below is the list of rights along with a description of what each right is for and how it will work when using and not using Delegated Administration (Departments).

Right Description Description using Delegated Administration AdministratorRight Allows a user to perform all

administrative functions within the MFTCC system. This right does not include TransferRight or FTTransferRight or any functions that correspond to these rights.

Allows a user to perform all administrative functions within their Department. This right does not include TransferRight or FTTransferRight or any functions that correspond to these rights. The Department Administrator cannot update Server or Server Credentials unless given UpdateServerRight and UpdateServerCredentialRight.

DBReportRight DeleteAuditRight

Allows any user to delete Audit Record.

Allows any user to delete Audit Record. Department checking will not be done.

FTAdminRight

Allows a user to view and update Management>Platform Transfers menu items and Management>Manage Platform Functions menu itemsError! Bookmark not defined.. However, this right will NOT allow a user to execute Platform Transfers.

Allows a user to view and update Management>Platform Transfers menu items and Management>Manage Platform Functions menu items However, this right will NOT allow a user to execute Platform Transfers.

FTTransferRight

Allows a user to view and execute the Management>Platform Transfers. However, this right will NOT allow a user to update a Platform Transfer.

Allows a user to view and execute the Management>Platform Transfers. However, this right will NOT allow a user to update a Platform Transfer.

HelpDeskRight Allows a user to change another user’s password, turn on and off the disable flag for a user as well as turn on and off the lock flag for a user.

Allows a user to change another user’s password, turn on and off the disable flag for a user as well as turn on and off the lock flag for a user.

OnDemandTransferRight Allows a user the ability to use the Desktop Client Site Manager to setup and conduct on demand transfers.

Allows a user the ability to use the Desktop Client Site Manager to setup and conduct on demand transfers.

TransferRight Allows a user to execute MFTCC’s Internet Transfers.

Allows a user to execute MFTCC’s Internet Transfers.

UpdateAlertRight Allows a user to Update Alert records and view Alerts that have occurred.

Allows a user to Update Alert records and view Alerts that have occurred.

UpdateCheckpointRight Allows a user to access the MFT Internet Checkpoints web page and delete Checkpoints taken.

Allows a user to access the MFT Internet Checkpoints web page and delete Checkpoints taken for their department.

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Right Description Description using Delegated Administration UpdateFTTransferRight Allows a user to update Platform

Transfers defined under Management>Platform Transfers>Manage Platform Transfers This right will NOT allow the user to execute Platform Transfers.

Allows a user to update Platform Transfers defined under Management>Platform Transfers>Manage Platform Transfers This right will NOT allow the user to execute Platform Transfers.

UpdateGroupRight Allows a user to view and update MFTCC’s Group records.

Allows a user to view and update MFTCC’s Group records. Note:

UpdateOnDemandRight Allows a user the ability to add or remove the OnDemand Sites.

Allows a user the ability to add or remove the OnDemand Sites assigned to other users within their department.

UpdatePGPKeyRight Allows a user to add and manage the configurations PGP Public Keys.

Allows a user to add and manage the configurations PGP Public Keys.

UpdatePGPSystemKeyRight Allows a user to add and manage the configurations of MFTCC’s PGP System Keys.

Allows a user to add and manage the configurations of MFTCC’s PGP System Keys.

UpdatePublicKeyRight Allows a user to add and manage the configurations of MFTCC’s FTP, SSH, HTTPS Public Keys.

Allows a user to add and manage the configurations of MFTCC’s FTP, SSH, HTTPS Public Keys.

UpdateServerCredentialRight Allows a user to view or MFTCC’s Server Credential records.

Allows a user to view or update MFTCC’s Server Credential records.

UpdateServerRight Allows a user to view or update MFTCC’s Server records.

Allows a user to view or update MFTCC’s records in their own Department. New Servers cannot be added.

UpdateSessionRight Allows a user to view and delete active user sessions.

Allows a user to view and delete active user sessions.

UpdateSystemKeyRight Allows a user to add and manage the configurations of MFTCC’s various System Keys contained under the Management>Keys> menu.

Allows a user to add and manage the configurations of MFTCC’s various System Keys contained under the Management>Keys> menu.

UpdateTransferDefinitionRight Allows a user to view and update MFTCC’s Internet Transfer definitions.

Allows a user to view and update MFTCC’s Internet Transfer definitions.

UpdateTransferUserRight Allows a user to view and update MFTCC’s User records. Only TransferRight and OnDemandTransferRight can be given to a user unless you are an administrator. The Super Administrator can assign any right to a user. Note: When assigning this right to a user you must also assign either the ViewGroupRight or the UpdateGroupRight.

Allows a user to view and update MFTCC’s User records. Only the TransferRight and OnDemandTransferRight can be given to a user unless you are an administrator. The Department Administrator can assign any rights to a user within their Department except UpdateServerRight and UpdateServerCredentialRight. Note: When assigning this right to a user you must also assign either the ViewGroupRight or the UpdateGroupRight.

ViewAlertRight Allows a user to view Alert records and view Alerts that have occurred.

Allows a user to view Alert records and view Alerts that have occurred.

ViewAuditRight Allows a user to view Audit records and update the Audit Search Filter.

Allows a user to view Audit records and update the Audit Search Filter.

ViewCheckpointRight Allows a user to access the MFTCC’s Internet Checkpoints web page and view Checkpoints taken.

Allows a user to access the MFTCC’s Internet Checkpoints web page and view Checkpoints taken for their department.

ViewFTTransferRight

Allows a user to view Platform Transfers defined under Management>Platform Transfers>Manage Platform Transfers This right will NOT allow the user to add, update, or execute Platform Transfers.

Allows a user to view Platform Transfers defined under Management>Platform Transfers>Manage Platform Transfers within their Department. This right will NOT allow the user to add, update, or execute Platform Transfers.

ViewGroupRight Allows a user to view MFTCC’s Group records.

Allows a user to view MFTCC’s Group records.

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Right Description Description using Delegated Administration ViewOnDemandRight Allows a user to view MFTCC’s

OnDemand Site records. Allows a user to view MFTCC’s OnDemand Site records.

ViewPGPKeyRight Allows a user to view PGP Public Keys.

Allows a user to view PGP Public Keys.

ViewPublicKeyRight Allows a user to view MFTCC FTP, SSH, HTTPS Public Keys.

Allows a user to view MFTCC FTP, SSH, HTTPS Public Keys.

ViewServerCredentialRight Allows a user to view MFTCC’s Server Profile records.

Allows a user to view MFT Command Center Server Profile records.

ViewServerRight Allows a user to view MFTCC’s Server records.

Allows a user to view MFTCC’s Server records.

ViewSessionRight Allows a user to view active user sessions.

Allows a user to view active user sessions.

ViewTransferDefinitionRight Allows a user to view MFTCC’s Internet Transfer records.

Allows a user to view MFTCC’s Internet Transfer records.

ViewUserRight Allows a user to view MFTCC’s User records and the Rights associated with those users.

Allows a user to view MFTCC’s User records and the Rights associated with those users.



1.2.3 Manage Users Under the Manage Users section, users can be listed, searched, updated and deleted. The user must have AdministratorRight or UpdateTransferUserRight in order to manage User definitions. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

Navigation:

Users > Manage Users

The above screen shot shows the Manage Users web page with the 6 “Template Users” that are automatically added to the database during the MFT Command Center installation process. This page can contain a list of the first 100 defined Users. If there are more than 100 Users defined, click on “List Next 100 >” to access the next 100 User definitions. Use the Back button to see the previous definitions.

A list of particular Users can be obtained by entering the search criteria for any combination of the following: User Id, Full Name, Role, Group and Department. A percent sign (%) may be used as a wildcard character.

To update a user definition, click on the User Id of the User definition that you would like to change. Once the changes are made, click on the Update button to update the definition.

To delete a User definition, select the check box next to the User that you wish to delete and click on the Delete button at the bottom of the panel. Multiple User definitions may be deleted at one time.

To refresh the Manage Users list, you can use the Navigation box on the left portion of the screen.



1.2.4 Transfer Groups To display the Transfer Group information page, click on Users and Transfer Groups. The following panel will be displayed. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

1.2.4.1 Add Group Navigation:

Users > Transfer Groups > Add Group

This page enables the administrative user to add new Groups to the system. The administrative user must have the AdministratorRight or UpdateGroupRight in order to add a Group.

There are two sections on the Add Groups page: Required Group Information Defines fields that must be entered to create a Group. Assign Users to Group Defines which users will be in the defined Group.



1.2.4.2 Manage Groups Navigation:

Users > Transfer Groups > Manage Groups

Above is an example of 3 groups that had been created and can be managed from the Manage Groups page. The page will contain a list of the first 100 defined Groups. If there are more than 100 Groups defined, click on “List Next 100 >” to access the next 100 Group definitions. Use the Back button to see the previous definitions.

From the Manage Groups panel, Group definitions can be updated or deleted. To update a definition, click on the Group Id of the Group definition that you would like to change. Once the changes are made, click on the Update button to update the definition.

To delete a Group definition, select the check box next to the Group that you wish to delete and click on the Delete button at the bottom of the panel. Multiple Group definitions may be deleted at one time.

If you want to refresh the Manage Groups list, you can use the Navigation box on the left portion of the screen.

The administrative user must have AdministratorRight or UpdateGroupRight in order to manage Group definitions.



1.2.5 Departments To display the Department information page, click on Users and Departments. The following panel will be displayed. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page. For more information as to how departments should be utilized, please refer to the chapter on Delegated Administration.

1.2.5.1 Add Department Navigation:

Users > Departments > Add Department

Departments can only be added by an administrator who has access to the entire MFT Command Center system. This administrator has no department and is known as a “Super Administrator”. This page enables the Super Administrator to add new departments to the system. This feature is used for Delegated Administration. The only section on the page is the Required Department Information which defines fields that must be entered to create a Department.



1.2.5.2 Manage Departments Navigation:

Users > Departments > Manage Departments

Above is an example of 3 departments that have been created and can be managed from the Manage Departments page. The page will contain a list of the first 100 defined Departments. If there are more than 100 Departments defined, click on “List Next 100 >” to access the next 100 Department definitions. Use the Back button to see the previous definitions.

From the Manage Departments panel, Department definitions can be updated or deleted. To update a definition, click on the Department Name of the Department definition that you would like to change. Once the changes are made, click on the Update button to update the definition.

To delete a Department definition, select the check box next to the Department that you wish to delete and click on the Delete button at the bottom of the panel. Multiple Department definitions may be deleted at one time.

If you want to refresh the Manage Departments list, you can use the Navigation box on the left portion of the screen.

The administrative user must have AdministratorRight in order to manage Department definitions.



1.3 Servers MFT Command Center can communicate with Platform Servers. The Server definition defines how the client can gain access to a file. Please refer to the on line Help screen for a detailed description for the Server Type Platform Server to be configured on this web page.

1.3.1 Add Server This page enables an administrative user to add remote Servers to the MFT Platform Server system. The administrative user must have the AdministratorRight or UpdateServerRight in order to add a Server. Navigation: Servers > Add Server

The Add Server page is divided into the following eleven sections: Required Server Information Defines the required parameters needed to create a Server record.



Platform Server Options Defines Server options that are used only when the Server Type is

defined as Platform Server.

Internet Server Options When a Server being defined as a Server Type of Internet Server the

Internet Server context would be defined in this section. You must indicate if the port being defined for the Internet Server is a Secure port or not.

Server Options This window is used to predefine a default path that file uploads and downloads

would use. This can be very helpful when defining transfer definitions. For example the path could be defined here and in the transfer definition the Adminitrator could define file name tokens without defining a path in the Server File Name field. Note: This field cannot be overridden.

Server Credentials Defines a default User Id and Password to be used for this server. These

credentials are used for transfers as well as Platform Server audit collection purposes (See the Collection Service section of this manual for more information about collecting Platform Server audits.) Note: These credentials can be overridden for transfers from a transfer definition or a Platform Server transfer definition.

Additional Server Properties Defines parameters specific for this server, such as department,

description and trace level. See the online help for more information on the fields in this section.



Management Options This window contains two sections. The Check Server Status allows MFTCC to

monitor if there is a good connection using the port defined for the server being added to the system (Status Service must be configured to use this service.) The other section is used if the Server Type is Platform Server. When you want to collect Platform Server audit records the Manage Platform Server box must be enabled. Then set the Collect Platform Server History, Collection Interval, and the Collect History fields. You will be told you need to restart the Collection Service if you have it running already. To read more about collecting audit logs from a Platform Server please read the Collection Service section of this manual. If the Administrator will be managing DNI (Directory Named Initiation) from MFTCC the DNI port, DNI user id, and password must be defined. MFTCC and MFTIS both distribute the DNI perl programs, templates and instruction manual within the dni.tar file located in the following installation directory: \distribution\dni. To extract the files from the dni.tar use the following command from your command prompt: tar –xvf dni.tar

PGP Information If the server being defined will be used to conduct file transfers with PGP

encrypted files you would define the PGP keys that will be used to encrypt (file Uploads) or decrypt (file Downloads) files. The PGP Keys can either be generated by MFTCC or imported into the system by the Administrator through the MFTCC or MFTIS Administrator web pages or by an end user through the Thin Client. To read more about the Thin Client see the MFT Internet Server Thin Client



1.3.2 Manage Servers

The Manage Servers page allows you to list, update, and delete, Platform Servers defined to the system. A user must have AdministratorRight or UpdateServerRight in order to manage Server definitions. Below is an example list of 5 Servers (*LOCAL is set by default) that had been added to MFT Command Center. They can be managed from the Manage Servers page. It also gives you the capability to search the Server database to limit the number of Server definitions displayed. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

1.3.2.1 Selection Criteria When the Selection Criteria section is expanded by clicking on the plus sign (+) you will see the available fields a search can be conducted with. This box allows you to selectively search the Server record database to limit the number of records that are displayed in the Results table. The % character is used as a wildcard character to simplify the search. If multiple fields have search criteria defined,



the search criteria must match on all defined fields before a record will be returned. When you have completed the Search Criteria, click on Search to perform the search and create the Results table.

1.3.2.2 Results Table The Results table will display all the servers you have defined in the system. If you click on the Server Name of an entry in the table, a detail page will be displayed that allows you to update the entry if you are authorized.

To delete a Server definition, select the check box next to the Server that you wish to delete and click on the Delete button at the bottom of the panel. Multiple Server definitions may be deleted at one time.

If you want to refresh the Manage Servers list, you can use the Navigation box on the left portion of the screen.



1.3.3 Server Credentials In order to Add Server Credentials or Manage Server Credentials the user must have the AdministratorRight or UpdateServerCredentialRight. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

1.3.3.1 Add Server Credentials Navigation: Servers > Server Credentials > Add Server Credential

There are two sections on the Add Server Credentials page: Required Server Credential Information Defines the most important parameters needed to create a

Server Credential record. Windows Properties Defines a Windows domain for the Server Credentials being

added. Server Credential are checked in the following order:

1) User Id 2) Group

If the user is not found in any defined Server Credentials then the Server Credentials defined in the Server definition will be used. Upon the login the remote MFT Platform Server authentication validates that the Remote User Id is:

1) The “Administrator” 2) Part of the Local Administrators group 3) Part of the cfadmin or cfbrowse group depending on the action being attempted.



1.3.3.2 Manage Server Credentials The user must have AdministratorRight or UpdateServerCredentialRight in order to manage Server Credential definitions. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

Navigation:

Servers > Server Credentials > Manage Server Credentials

Above is an example of 3 user credentials that had been added at an earlier date and can be managed from the Manage Server Credentials page. The page will contain a list of the first 100 defined Server Credentials. If there are more than 100 Server Credentials defined, click on “List Next 100 >” to access the next 100 Server Credential definitions. Use the Back button to see the previous definitions.

A listing of particular Server Credentials can be obtained by entering the search criteria for any combination of the following: Id Type, Id Name, Node Name, Remote User Id and Remote User Windows Domain. A percent sign (%) may be used as a wildcard character.

From the Manage Transfers panel, Server Credential definitions can also be updated or deleted. To update a definition, click on the Id Type of the Server Credential definition that you would like to change. Once the changes are made, click on the Update button to update the definition.

To delete a Server Credential definition, select the check box next to the Server Credential that you wish to delete and click on the Delete button at the bottom of the panel. Multiple Server Credential definitions may be deleted at one time.

If you want to refresh the Manage Server Credential list, you can use the Navigation box on the left portion of the screen. Click on Manage Server Credentials.



1.4 Management 1.4.1 Alerts

MFT Platform Server Alerts allow you to perform specific actions when a transfer has completed. Internet Transfers generate audit records after each file transfer; Platform Transfers generate audit records locally, and these records are retrieved from the Platform Servers via the Command Center Collector. For each audit record, the alert server will examine the audit record information against the Alert Trigger criteria defined. If the audit’s information matches the alert’s trigger criteria, the actions defined for the alert will be executed. The administrator user must have AdministratorRight or UpdateAlertRight in order to add or manage alert definitions. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

1.4.1.1 Add Alert Alerts are triggered based on the Alert Trigger Criteria defined on this page. Alerts can be triggered for MFT Platform Server Internet Server Transfers or for MFT Platform Server transfers. Alerts will be triggered for Platform Server Transfers only if the Collection Service is turned on. Up to four different alert actions can be triggered based on the Alert Trigger Criteria. At least one must be used. More than one alert can be triggered for the same transfer:

• Email allows you to send an email • SNMP Trap allows you to send an SNMP Trap • Execute Command allows you to execute a command • Execute JAVA Class allows you to execute a JAVA Class. • JMS allows you to send a notification to a JMS Topic

Note that an alert log file is created within the Command Center "./Admin" directory created during the Installation process. This file lists each alert that has been generated, and the action taken.

Navigation: Management > Alerts > Add Alerts



There are seven sections on the Add Alerts page: Required Alert Information Defines fields that must be entered to create an Alert. Before an Alert can be executed, the audit records will be compared to the Alert Trigger Criteria defined within this panel. If an audit record matches the Alert Trigger Criteria, the defined Alert Action will be executed. Alert Trigger Criteria Defines filters that determine when an Alert should be executed. Note

that for an alert to be generated, all filters must be matched.

There are five Alert Actions that can be executed when a transfer matches the Alert Trigger Criteria; at least one must be configured: Email Enable this Alert Action if an email should be sent when an Alert Trigger

occurs. An email can be sent to one or more recipients. The default email template file that can be defined in the Email Template File field is email-alert-notification-template.xml. This is located in the following directory \server\webapps\\email-templates



SNMP Trap Enable this Alert Action when an Alert Trigger occurs and an SNMP

Trap should be sent to an SNMP Trap Server.

Execute Command Enable this Alert Action when an Alert Trigger occurs and command

should be executed as a result. Define any needed parameters for the command.

Execute Java Class Enable this Alert Action when a Java Class should be executed upon an

Alert Trigger occurring.



JMS Enable this Alert Action when a JMS Message should be sent to the JMS Alert Topic Name defined in the Configure JMS Service Alert Properties window.

1.4.1.2 Add From Existing Alert Navigation:

Management > Alerts > Add Alerts

This link allows the administrator to copy an Alert definition to create a new one without having to enter all the Alert information again. Click on the “Add From Existing Alert” link and a listing of Alerts will be displayed. Click on the Alert Id to copy the definition.

1.4.1.3 Manage Alerts Navigation:

Management > Alerts > Manage Alerts

This will take you to a page containing a list of the first 100 defined alerts. If there are more than 100 Alerts defined, click on “List Next 100 >” to access the next 100 Alert definitions. Use the Back button to see the previous definitions.

From the Manage Alerts panel, alert definitions can also be updated or deleted. To update a definition, click on the Alert Id of the alert definition that you would like to change. Once the changes are made, click on the Update button to save the changes.

To delete an alert definition, select the check box next to the alert that you wish to delete and click on the Delete button at the bottom of the panel. Multiple alert definitions may be deleted at one time.

If you want to refresh the Manage Alerts list, you can use the Navigation box on the left portion of the screen.



1.4.2 Manage DNI Daemons The Manage DNI Daemons menu is used to manage DNI (Directory Named Initiation) scripts on a remote Platform Server. The user must have the AdministratorRight, or UpdateServerRight to work with these scripts.

For more information on Managing DNI Daemons see the section, Setting Up and Managing DNI Daemons, in the MFT Command Center Quick Start Guide.



1.4.3 Manage Services MFT Command Center runs three services, a Collection service which will pull logs from remote Platform Server at a given interval of time, a Status service which will verify if a remote system is listening for requests, and last a JMS service which will send and receive JMS message to the configured JMS server.

1.4.3.1 Collection Service The Collector is responsible for contacting the MFT Platform Server to retrieve audit information on all completed transfers. The administrative user must be a Super Administrator (user that has AdministratorRight and not a member of a department) in order to control the Collection Service.

1.4.3.1.1 Collection Service Status Navigation:

Management > Manage Services > Collection Service > Collection Service Status

When you add a Platform Server to your Server definitions in MFT Command Center and you enable Manage Platform Server from the Management Options expandable window you would set the Collect Platform Server History, Collection Interval, and Collect History values which will allow the audit records to be pulled from the Platform Server when the collector runs.

1.4.3.1.2 Configure Collection Service Navigation:

Management > Manage Services > Collection Service > Configure Collection Service

The Collection Service will be run on the host name that is chosen from the drop down menu.



1.4.3.2 Status Service Through the Server > Add Server web page you can add MFT Platform Servers, FTP Servers, SSH Servers, etc. But how do you know if you have a good connection and the server is listening on the port you have defined? The Status Service allows you to configure time intervals for the Status Service to check your 3rd

• Unsuccessful connections

party servers defined and verify they are listening on the port you have configured in the server definition. You can set the service to log the following conditions:

• Successful connections • Both Successful and Unsuccessful connections • None

The Status Service log file is located in /logs/message directory. One log is generated per day. When an email address(s) is configured in the Email Address field an email will be sent out if the status of a server changes. Multiple email addresses can be configured by separating them with a comma. In addition to the connection status being reported by the Status Service it will report when a Platform Server license will be expiring. If the license is expiring within 30 days a notification email will be sent out each day until the license key is updated. The remote Platform Server must have a node defined pointing to the Command Center for this functionality. An administrator must have the AdministratorRight in order to configure, start, or stop the Status Service.

1.4.3.2.1 Configure Status Service Before the Status Service can be started it must first be configured and enabled. For each Command Center server that has been defined in the database you will see it listed in the Host Name field shown in the screenshot below. Use the Update button when the configurations for the Status Service changes. Any changes to this web page will require the Status Service to be restarted. Navigation:

Management > Manage Services > Status Service > Configure Status Service

Note: Any changes will require the Status Service to be restarted. Please see the next section for those instructions.



1.4.3.2.2 Status Service Status The Status Service Status allows you to start, stop, and view the current status of the Status Service.

Navigation: Management > Manage Services > Status Service > Status Service Status

Note: To see the present status of your 3rd

party servers defined in MFT Command Center navigate to the Reports > Server Status web page. Your Server Definition must have the Check Server Status set to Yes from the Management Options box and the Check Server Status set to Yes as seen below:

For more information please go to the Server Status section of this guide.



1.4.3.3 JMS Service Command Center JMS (Java Message Service) Service can be configured to allow alerts to be sent to a JMS server, to perform inquiries on audit records, send transfer notification requests to a JMS server, and initiate file transfers between Platform Servers with JMS. The JMS service has been tested with a TIBCO EMS server, ActiveMQ, and IBM MQSeries. While JMS servers other than those mentioned above may work, if additional support beyond general assistance is needed, Professional Services may be required.

1.4.3.3.1 Configure JMS Service Before the JMS Service can be started it must first be configured and enabled. Use the Update button when the configurations for the JMS Service changes. Any changes on this configuration page will require a restart of the JMS Server in order to take effect.

Navigation: Management > Manage Services > JMS Service > Configure JMS Service

Server Properties: This window is used to define the detail JMS Server connection information. This section must be defined to send and receive messages from a JMS server.

The Test button will connect to the JMS server to verify that the connection parameters are valid and that we can access the defined queues and topics.

Note: 1) The JMS jar files for the JMS Server must be installed before a Test will run

successfully. Adding the JMS jar files to MFT Command Center requires a restart.



2) Because ActiveMQ implements JNDI differently, new queues and topics will be created automatically if they don’t exist therefore a Test will be successful.

3) If both MFT Command Center and MFT Internet Server are installed sharing the same database there will be multiple servers to select from the Select Server to Test drop down menu. The MFT Internet Server would require the JMS jar files to be applied as well.

Alert Properties: Define the JMS Topic that will receive Alert messages when an Alert defined under

the Management > Alerts web pages has an Alert Action set to send a JMS message. To read more about setting Alert Actions see the Alerts section of this guide.

Audit Properties: Define the JMS Queue that will receive Audit records when

Transfer Notification Properties: Defines the JMS Topic that will receive Completion notifications when

Platform Server transfer requests have occurred.

Note:

1) For a notification message to be sent to a JMS topic for a Platform Server transfer completing the Collector Service must be running and either the Platform Server is configured to have audit records collected automatically or an Audit Manual Poll is run to collect the audit records from the Platform Server. Read more about the Collector in the Collection Service section of this guide.

2) When an MFT Internet Server is installed sharing the same database as MFT Command Center start and end notifications can be sent to a JMS Topic.

Transfer Request Properties: In this window define the JMS Queue that the Command Center JMS

Service will read XML files that can initiate Platform Server transfers and Internet Server transfers if MFT Internet Server is installed sharing



the same database as Command Center. Read the online help for more information regarding this section.

1.4.3.3.2 JMS Service Status The JMS Service Status allows you to start, stop, and view the current status of the JMS Service.

Navigation: Management > Manage Services > JMS Service > JMS Service Status



1.4.4 Platform Transfers MFT Command Center gives MFTCC Administrators the ability to manage transfers being conducted on MFT Platform Servers. An administrator can create, manage and execute platform to platform transfers from MFT Command Center. A user with the FTAdminRight will be able to view the Platform Transfers menu and can Add, and Manage the Platform Transfers defined in the system. However, they will not be able to Execute Platform Transfers on demand. (The Execute button will be disabled.) A user with the FTTransferRight will be able to view the defined Platform Transfers and Execute them on demand. However, they will not be able to Add Platform Transfers to the system. A user with the UpdateFTTransferRight will be able to view the Platform Transfers menu and can Add (The Execute button will be disabled.) and Manage Platform Transfers only. A user with the ViewFTTransferRight will be able to view the Platform Transfers defined in the system only.

1.4.4.1 Add/Execute Platform Transfer The Add/Execute Platform Transfer web page allows a user to configure a MFT Platform Server transfer request that can either be saved to the database to be run at a later time by clicking the Add button or Executed on demand. This transfer request would be pushed out by MFTCC to be initiated by a remote MFT Platform Server.

After entering the necessary MFT Platform Server transfer request settings, click on the Add button to save the transfer request to the MFTCC database. To execute the Platform Server transfer without saving it to the database, click the Execute button. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

Note: The MFT Platform Server supports the use of PPA (Post Processing Action) tokens in the PPA Data field when PPA is turned on for a transfer. A PPA Token allows the MFT Platform Server user to add file transfer related parameters to the PPA Data field. See Executing MFT Command Center as a Post Processing Action to view a list of PPA Tokens.

1.4.4.1.1 Add From Existing Platform Transfer At the top of the Add/Execute Platform Transfer web page you will see the link “Add from Existing Platform Transfer”. This link will open the Add From Existing Platform Transfer web page. Click on the Transfer ID to have all the values except the Description name and and passwords that may be defined, are pulled into a new Platform Server Transfer definition. From here, the user can edit the settings and save it to the database or Execute it.

1.4.4.2 Manage Platform Transfers When you need to update a pre-defined Platform Transfer you have saved in the system you would go to the Manage Platform Transfers web page. To update a Platform Transfer defined, click on the Transfer ID of the definition that you would like to change. Make the necessary changes and click the Update button.

To delete a Platform Server Transfer definition, select the check box next to the Platform Server Transfer that should be deleted and click on the Delete button at the bottom of the page. Multiple Platform Server Transfers may be deleted at one time.



1.4.5 Manage Platform Functions Node Definitions are used by MFT Platform Servers to identify and define their file transfer partners. They provide security related settings as well as some default transfer values for fields such as Encryption and Compression. The user must have the AdministratorRight or FTAdminRight in order to add or manage Platform Nodes. Please refer to the on line Help screen for a detailed description for each field available to be configured on this web page.

1.4.5.1 Add Platform Node This page enables an administrative user to add a Platform Server Node to the database or have it distributed to remote Platform Servers that are defined in MFTCC.

To add a Platform Server node to the database, set all the parameters required for the environment and click on the Add button. This node can be distributed to other Platform Servers defined to MFTCC at a later date through the Manage Platform Nodes web page.

If you want to distribute this node’s configurations to a remote Platform Server(s) that are set to be managed by MFTCC and you would expand the Server List window and select the Platform Server(s) you want to have this node defined on and then click the Update Server button.

1.4.5.2 Manage Platform Nodes The user must have AdministratorRight or FTAdminRight in order to Manage Platform Node definitions.

This will take you to a page containing a list Platform Server Nodes contained in the database. If there are no nodes saved in the database this table will be empty.

When Platform Server Nodes have been added to the MFTCC database through the Add Platform Node web page they can be editted from the Manage Platform Nodes web page. Click on the link for the Node Name you want to edit, make your changes and click on the Update button.

To distribute a node’s configurations to a remote Platform Server(s) that is set to be managed by MFTCC expand the Server List window and select the Platform Server(s) to have this node configurations sent to and then click the Update Server button.

If there is a Platform Server that contains nodes that should be placed in the database they can be pulled in for future distribution by clicking on the “---Get Node From Server---“ drop down menu and choosing the Platform Server from the list that contains the nodes. (Note: the Platform Server in the list must be configured to be managed by MFTCC.) A list of nodes defined on that Platform Server will be returned. Click on the link for the Node Name to bring you to the Add Platform Node web page. Follow the instruction for Add Platform Node web page written above to add the node to the database.

To delete a Platform Server Node definition, select the check box next to the Platform Node that should be deleted and click on the Delete button at the bottom of the page. Multiple Platform Nodes may be deleted at one time.

1.4.5.3 Add Platform User Profile This page enables an administrative user to add a Platform User Profiles to the database or have it distributed to remote Platform Servers that are defined in MFTCC.

To add the Platform User Profile to the database, set all the parameters required for your environment and click on the Add button. This profile can be distributed to other Platform Servers defined to MFTCC at a later date through the Manage Platform Server User Profiles web page.

To distribute this profile’s configurations to a remote Platform Server(s) that is set to be managed by MFTCC, expand the Server List window and select the Platform Server(s) you want to have this profile sent to and then click the Update Server button.



1.4.5.4 Manage Platform User Profiles The user must have AdministratorRight or FTAdminRight in order to Manage Platform User Profiles definitions.

This will take you to a page containing a list of Platform User Profiles contained in the database. If there are no Platform User Profiles saved in the database this table will be empty.

When Platform User Profiles have been added to the MFTCC database through the Add Platform User Profiles web page they can be editted from the Manage Platform User Profiles web page. Click on the link for the Profile ID you want to edit, make your changes and click on the Update button.

To distribute a profile’s configurations to a remote Platform Server(s) that is set to be managed by MFTCC expand the Server List window and select the Platform Server(s) to have the profiles configurations sent to and then click the Update Server button.

If there is a Platform Server that contains profiles that should be placed in the database they can be pulled in for future distribution by clicking on the “---Get Profile From Server---“ drop down menu and choosing the Platform Server from the list that contains the profiles. (Note: the Platform Server in the list must be configured to be managed by MFTCC.) A list of profiles defined on that Platform Server will be returned. Click on the Profile ID link of the profile to be saved to the database and the Add Platform User Profiles web page will open. Follow the instruction for Add Platform User Profiles web page written above to add the profile to the database.

To delete a Platform User Profiles definition, select the check box next to the Profile ID that should be deleted and click on the Delete button at the bottom of the page. Multiple Platform User Profiles may be deleted at one time.

1.4.5.5 Add Platform Responder Profile This page enables an administrative user to add a Platform Server Responder Profiles to the database or have it distributed to remote Platform Servers that are defined in MFTCC.

To add a Platform Server Responder Profile to the database, set all the parameters required for the environment and click on the Add button. This profile can be distributed to other Platform Servers defined to MFTCC at a later date through the Manage Platform Server Responder Profiles web page.

To distribute a profile’s configurations to a remote Platform Server(s) that is set to be managed by MFTCC, expand the Server List window and select the Platform Server(s) you want to have this profile sent to and then click the Update Server button.

1.4.5.6 Manage Platform Responder Profiles The user must have AdministratorRight or FTAdminRight in order to Manage Platform Responder Profiles definitions.

This will take you to a page containing a list of Platform Responder Profiles contained in the database. If there are no Platform Responder Profiles saved in the database this table will be empty.

When Platform Responder Profiles have been added to the MFTCC database through the Add Platform Responder Profiles web page they can be editted from the Manage Platform Responder Profiles web page. Click on the link for the Profile ID you want to edit, m

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