Messy realities: Investigating learners' experiences in MOOCs
Messy realities: Investigating learners' experiences in MOOCs
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Messy realities Investigating learners’ experiences
In MOOCs
@veletsianos @amcollier
“Explosion of Paint” image from MarkChadwickArt CC BY NC-‐ND 2.0
The new “data science” of learning
- Majority of learning research in moocs
is survey-based, focused on learner
behavior
- “big data” is generating new insights,
but researchers may be Excluding
important paradigms & methods
Why qualitative research for moocs?
- Different methodologies yield richer
Understandings
Micro (Ota, 2013) “(I was) left with a partial sense of accomplishment and feelings of hollowness and incompleteness”
Macro (Kizilcec, piech, & Schneider, 2013) students are auditing, completing, disengaging, and sampling
@amcollier
“Explosion of Paint” image from MarkChadwickArt CC BY NC-‐ND 2.0
Study 1: post-course surveys in 2 moocs
@veletsianos
Study 2: learners’ narratives in moocs
0
3
1
12
69
234
158
Extremely Bad
Very Bad
Mostly Bad
Neutral
Mostly Good
Very Good
Extremely Good
6
11
23
92
530
1731
959
Extremely Bad
Very Bad
Mostly Bad
Neutral
Mostly Good
Very Good
Extremely Good
CS course
Health Science
course
Applies to me Does not apply to me Total
I expect to perform beSer at my work as a result of this course
3,156 172 3,328
I plan on menUoning my parUcipaUon in the course to my employers
2,470 851 3,321
I plan on menUoning my parUcipaUon in the course to current or future educaUonal insUtuUons
2,382 939 3,321
My problem-‐solving skills have improved as a result of this course
2,403 916 3,319
Taking this course made me feel more confident about learning new things
2,809 519 3,328
This course was valuable to my academic career
2,881 442 3,323
Health Science
course
resources used
Wikipedia (CS)
Textbooks & articles (HS & CS)
Other websites
OTHER OER & MOOCs
Colleagues (HS)
Veletsianos, G. (2013). Learner Experiences with MOOCs and Open Online Learning. Hybrid Pedagogy. Retrieved on Sept 29, 2013 from hSp://learnerexperiences.hybridpedagogy.com.
Results from both studies
Learners Identified a need for improved
Instructional design
- improvements to materials & assessments
- Unclear expectations
- Long & Monotonous lecture videos
Learners valued flexible learning design
and denounced rigidity
- However, some learners Appreciated some
formal structures
Results from both studies
- Valued instructor expertise
- Were frustrated by peer-peer interactions
Re: Interactions in the course, Learners:
- Wanted more instructor presence,
appreciated instructor responsiveness
Results from both studies
Results from both studies
- Expressed enthusiasm & gratitude
Mixed overall responses from learners
- Questioned instructor, institutional, &
MoOc Provider commitment
@veletsianos
“Explosion of Paint” image from MarkChadwickArt CC BY NC-‐ND 2.0
Current study:
Learners’ lived experiences in MOocs
@amcollier
Methods
20 in-depth interviews with mooc learners
Via skype
Interviews transcribed, thematic analysis
Coder check-in after 5 interviews
“Explosion of Paint” image from MarkChadwickArt CC BY NC-‐ND 2.0
Discussion
questions
What’s possible if educational & social
researchers collaborate with computer
scientists?
What should we be asking about the
learner experience?
What designs/methodologies should we be
implementing?