MessageOps Monitor. Communication apps are mission critical But how do you ensure high service...

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MessageOps Monitor Crowd Powered Monitoring for Enterprise SaaS Applications

Transcript of MessageOps Monitor. Communication apps are mission critical But how do you ensure high service...

Page 1: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

MessageOps MonitorCrowd Powered Monitoring forEnterprise SaaS Applications

Page 2: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Communication apps are mission criticalBut how do you ensure high service levels when they run in the cloud?

Detect Alert

Isolate Fix

Page 3: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Is this how you monitor Office 365?You need a better answer than the 365 Dashboard or Twitter

Page 4: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Why the 365 Dashboard isn’t enoughYour 365 service depends on multiple infrastructure providers

Your LocalInfrastructure

ISP & Internet Backbone

Infrastructure

Office 365Infrastructure

Page 5: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Why the 365 Dashboard isn’t enoughProblems can occur in areas where the Dashboard can’t see

Will impact theuser here

A problem hereBut won’t show up on the Office 365

Dashboard

Page 6: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

MessageOps Monitor gives you end-to-end visibilityActive point of access monitoring detects problems in real time

Champion Cloud Monitoring synthetically monitors Office 365

from behind your firewall, to the cloud and backdetecting problems before users do

Page 7: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

But that’s just one location

Page 8: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

You need a bigger picture

MessageOps Monitor gives you access to a global network of sensor data

Page 9: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Your sensors provide real time performance information for your specific locations

Page 10: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Data from the MessageOps Monitorglobal customernetwork givesyou insightinto issuesoutsideof yournetwork

Page 11: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

So you can quickly determine if aproblem is local…

Page 12: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

In the servicedelivery networks…

Page 13: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Or at Microsoft…You avoid wasted calls to Microsoft support andminimize the time to resolve service problems

Page 14: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Now, instead of this…

Page 15: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

You get this…

MessageOps Monitor

Page 16: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Customizable performance and availability alerts delivered to their email or mobile device in real time

You get this…

MessageOps Monitor

Page 17: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

High fidelity, real time performance data measured from their access locations

You get this…

MessageOps Monitor

Page 18: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Performance trend analysis comparing their location performance with data from other customers and locations

You get this…

MessageOps Monitor

Page 19: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

You get this…

Visibility to 30 days of local and crowd average logon, message delivery, and network latency performance

MessageOps Monitor

Page 20: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

You get this…

Detailed Network Path Performance data for end-to-end network connection between their location and Microsoft

MessageOps Monitor

Page 21: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

You get this…

And a single pane of glass view of performance and availability health for all of their cloud & hybrid services

MessageOps Monitor

Page 22: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

MessageOps Monitor Active Point of Access Monitoring

Real Time Alerts

Crowd Powered Data Analytics

Detailed Network Path Performance

Detect, Isolate, and Fix SaaS Issues Before they Impact Users

Page 23: MessageOps Monitor. Communication apps are mission critical But how do you ensure high service levels when they run in the cloud?

Next Steps

For more information or to place an order contact MessageOps at:

877-788-1617

http://www.messageops.com/contact