Managing Diversity:

Breaking down the

cross-cultural barriers

towards

employee engagement.

Dr. Tamer F. Elewa March 2012

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

Who’s Who…

RGU Ambassador

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

Welcome to Possibilities

Tamer Elewa

Regional HR Business Partner – Global Operations – IC Countries

Welcome to Merck

© Merck 2010 8

History and Future combined !

© Merck 2010 9

Shaping the future of the world

LCD TVs LCD computer monitors advertising space

Printed Electronics Photovoltaics Displays Lighting

© Merck 2010 10

Almost in every thing you use !

Chemical Industry

& Water Testing Food &

Beverage Pharma &

Biopharma Academia

Pharma

Biopharma

Food

Cosmetics

Coatings

© Merck 2010 11

Strong presence in the region

Etihad Airways from the United Arab Emirates, is using silver-

white pearlescent paint on its Airbus planes

Regional HR support

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

Let’s go …

182,000,000

Agreement?

Development Dimensions International

Hewitt

The Utrecht Work Engagement Scale (UWES)

Gallup

Seijts and Crim (2006)

Towers Watson

David MacLeod

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

Did you know ..?

Did you know ..?

In the Middle East ..

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

How complex do you think EE is?

Talk Structure

Personal Introduction

Introduction to Merck

Employee Engagement .. Definition?

The un-answered questions on Engagement

Engagement in a diverse culture .. Complexity factors

Suggested solutions ..

Keys to success ..

Know your engagement

drivers !

Keys to success ..

Understand what they

mean

Keys to success ..

Define what you want to

measure

Keys to success ..

Do this every time !

Those who say

“it can’t happen”

Are usually interrupted

By those

DOING IT !