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The Mercator Group

Mercator is the largest Slovenian company known for its excellent business results and persistent targeting of markets across the domestic borders. With professional service and a warm smile, we seek to establish a personalized relationship with our customers who confide in us and are happy to return to our stores.

The Mercator Group is one of the largest and most successful commercial chains in Southeastern Europe; it is the leading commercial chain in Slovenia and it is rapidly becoming an established chain in the markets of Serbia, Croatia, and Bosnia and Herzegovina. In 2005, we also entered the Macedonian market. These are all swiftly growing markets, in which we predominantly construct shopping malls in capitals and regional centers exhibiting the largest potential in terms of the number of residents and purchasing power. In doing so, we strive to attain a considerable market share in a short period of time, becoming the first or second largest fast-moving consumer goods retailer in each market.

Poslovni sistem Mercator, d. d., is the controlling company of a group of associated companies (the Mercator Group) with two key tasks: it performs commercial activities and executes various tasks for other companies of the group.

- Mercator – H, d.o.o

Mercator – H, d.o.o., is engaged in retail activities predominantly through non-specialized grocery stores and through specialized general stores in Croatia.

- Mercator – S, d.o.o.

The company Mercator – S, d.o.o., deals with retail and wholesale in Serbia.

- M – Rodić, d.o.o.

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The company M – Rodid, d.o.o., was established in 2006 as a result of a strategic alliance between Mercator, d.d., and the company Holding Rodid M&B, d.o.o. Under the brand name "Megamarket", the newly established company is developing a very strong chain of hypermarkets in Serbia.

- Mercator – BH, d.o.o.

The Mercator – BH, d.o.o., company performs retail activities in the area of Bosnia and Herzegovina.

- Mercator-Mex, d.o.o.

The company Mercator – Mex, d.o.o., was founded in 2007 on the basis of strategic combination between the company Mex Podgorica, d.o.o., and Mercator, d.d. Key objectives of the newly established company Mercator – Mex , d.o.o., include development of a chain of supermarkets and markets throughout Montenegro, as well as becoming the largest and most successful retail company in the area.

- Mercator – Makedonija, d.o.o.e.l.

The Mercator – Makedonija, d.o.o.e.l., company was established in 2005 with the purpose of performing commercial activity in the market of Macedonia.

- Eta, d.d.

The Eta, d.d., company deals with the production of fruits and vegetables with a longer shelf-life, especially pasteurized and sterilized vegetables, mustard, compotes, marmalades, jams and ready-made canned meals, packaging of dried vegetables, production of fruit concentrates, syrups and sugar molasses, as well as with the packaging of frozen vegetables.

- Mercator – Emba, d.d.

The Mercator – Emba, d.d., company is one of the leading companies in the Slovenian food industry. The main activities of the company include coffee processing, production of instant cocoa drinks, production of dessert dressings and the production of extruded products. With the Santana Coffee Shop chain it expanded its activities to the field of catering as well.

- Optima, d.o.o

The Mercator – Optima, d.o.o., company engages in planning, engineering and technical consulting. Its area of expertise is the planning of stores and commercial shopping malls. The company is tightly connected to the investment activities of the Mercator Group.

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Business strategy of the Mercator Group

Strategic policies of the Mercator Group for the medium-term period from 2008 to 2012 were adopted by Supervisory Board at its meeting held on December 18, 2007.

Vision

To be the leading retail chain with FMCG program (market program) in Southeastern Europe.

Mission

Our business is aimed at creating:

benefit for the customers by providing excellent retail services, high-quality goods and competitive prices, benefit for the employees by providing a safe and pleasant working environment and the opportunities for

personal and professional development, benefit for the suppliers by taking part in the development of high-quality and innovative products and by

providing possibilities for growth in Slovenia and in the emerging markets, benefit for the shareholders by attaining a profitable level of business operations growth, improving

business efficiency and increasing the company market value, benefit for the broader environment by exhibiting a responsible attitude towards the natural and social

environment and by respecting business ethics and social values in all fields of operation.

Corporate culture values

We are bound by trust and mutual respect. Our values are:

sound teamwork, sincere relationships, encouraging creativity, motivating co-workers.

Nobody knows the preferences of our customers better than we do. Our values are:

consistent education at home and abroad, constant transfer of knowledge, ensuring personal growth and development, excellent staff competitiveness.

Our operations are always performed diligently and transparently at all levels. Our values are:

competitiveness is the foundation of any partnership, accessibility of key information, consistency and honesty.

We are expanding with a sound corporate culture. Our values are:

training key human resources to assume positions on the international level, understanding differences and adapting to the local environment.

Strategic policies of the Mercator Group

1. Largest retailer in Slovenia 2. Leading retailer in neighboring SEE markets 3. Entering other SEE markets

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4. Development of non-market programs 5. Profitable operation

Strategic goals

The strategic goals have been defined on the basis of the Mercator Group Medium Term Business Plan for the period from 2008 to 2012.

1. Growth of net revenue from trade

average annual nominal growth in EUR: approximately 9 %

2. Market share targets

2009* 2010 2012

Slovenia 36 % 36 % 35 %

Croatia 7 % 12 % 15 %

Serbia 8 % 10 % 15 %

Bosnia and Herzegovina 5 % 7 % 10 %

Montenegro 4 % 5 % 10 %

Macedonia - - 5 %

Bulgaria - 1 % 3 %

* Market share in Slovenia – measurement of Mercator's market share (Valicon survey) Market share in foreign markets – various market surveys and Mercator estimates

3. Investment and funding

annual investments in an average amount of EUR 220 – 260 million, financed from own sources and additional debt capital;

issuing new capital to form possible major strategic partnerships.

4. Business performance and efficiency

on average, gross cash flow from operations should exceed net sales sales revenue growth by 1 percentage point;

ensuring an average annual economic labor productivity rate of at least 1 % during the 2008-2012 period; ensuring an average annual invested capital productivity rate of at least 1 % during the 2008-2012 period.

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Milestones of development

1949

Establishment of the "Živila Ljubljana" wholesale company, the predecessor of Poslovni sistem Mercator, d.d.

1953

Mercator, a wholesale commercial company headquartered in Ljubljana, commences its operations.

From 1953 to 1990

Mercator’s development during this period was characterized primarily by connections established with smaller local commercial, industrial, agricultural, catering, and service companies on the basis of interest, whereby all companies retained their legal independence.

1990

Mercator establishes capital ties with its subsidiaries – the beginning of organization into an affiliated group and the establishment of the name Poslovni sistem Mercator.

1993

Start of privatization with an initial public offering of shares, the largest privatization project in Central Europe by volume and value of capital.

1995

Privatization of Poslovni sistem Mercator, d.d., company, the largest Slovenian joint stock company, is completed, with the ownership taken over by national funds and some 63,000 minority shareholders.

1997

AA breakthrough year in company’s business operations, as it became one of the most successful trading companies in the former Yugoslav region. Poslovni sistem Mercator, d.d., had operated with a loss and lacked a real vision up to 1997; in October of that year now, it got a new Management Board, headed by Zoran Jankovid. Upon assuming its duties, the new Management Board adopted an ambitious strategic development plan aimed at ending the negative orientation the company had taken during the previous years and creating the best trading company in the country, akin to the largest European and global commercial chains.

The 1998 – 2003 period

In this period, the company saw its internal restructuring and carried out the activities required for the integration of Slovenian trade industry in the segment of alimentary and other products. This called for economic and business efficiency, a resolute approach to the market, and an accelerated development of the retail network, supported heavily by marketing activities. Particularly in Slovenia, the processes of forming intensive capital ties and taking over commercial companies got underway. With the establishment of subsidiaries in Croatia, Bosnia and Herzegovina, and Serbia and Montenegro, Mercator also entered foreign markets.

2004

In 2004, Slovenia entered the European Union. In spite of more stringent market conditions, Mercator’s operations were successful; it achieved a record income, increased its market shares across the markets it

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operated in, and ranked 32nd by income among all companies from the ten new member states. This year also saw the opening of the first Hura! discount store, the first discount store of the Mercator Group.

2005

In 2005, two major events in the Slovenian market had a strong and direct impact on Mercator Group operations: changes to the Trade Act regarding Sunday and holiday store opening hours (stores were now to be closed on Sundays and holidays), and the arrival of a foreign discount chain to the Slovenian market, which additionally increased the level of competition. The ownership structure changed considerably during this year, with the Supervisory Board having been replaced and a new Management Board appointed. The management of the Poslovni sistem Mercator, d.d., company was assumed by a 4-member Management Board headed by Mr. Žiga Debeljak.

2006

With a strategic partnership with the Holding Rodič M&B company put in place in Serbia, Mercator became the second largest merchant in the country, reaching a market share of about 8% for the year.

2007

In the beginning of 2007, the assumption of euro as the national currency was a milestone for Slovenia. Mercator, including its entire retail network, was excellently prepared for the conversion and carried out the transition smoothly. In April, Mercator presented its range of tourist services M Holidays, offering customized and favorably priced travel arrangements, in relation to Mercator's core offer. In May, Mercator entered a strategic alliance with the Croatian company Presoflex, one of the leading FMCG retailers in Croatian market and the market leader in the Slavonia region, with a distinctive and established brand. Mercator decided to keep the "Presoflex" brand and continue its development in the Croatian market. At the end of August, Mercator – BH and the company Omega effected an agreement on strategic combination by which Mercator – BH assumed through a long-term lease all Omega's FMCG (market program) retail facilities in Bosnia and Herzegovina, as well as all employees of the company. At the end of November, Mercator signed an agreement on strategic combination with the Montenegrin company Mex market, d.o.o.; as of January 1st 2008, this company was renamed to Mercator-Mex, d.o.o. With this strategic combination, Mercator entered its fourth new market outside Slovenia. Entering the Montenegrin market is consistent with the strategy of internationalization and the pursuit of the vision to become the leading FMCG retailer in the entire Easter European region. The goal of Mercator-Mex, d.o.o., is to carry on intensive development of trade centers and other retail units in Montenegro, becoming one of its leading retailers.

2008

Harsh business conditions made 2008 a very challenging year which saw high inflation in the first half of the year and a global financial crisis in the second half. This had a negative effect on the volume and composition of consumption, as well as on trade margins, operating costs, and financing costs. Despite the exacting environment, net sales revenues of the Mercator Group rose by nearly 11 percent in 2008, surpassing the planned figure for 2008 by 3 percent. The share of net sales revenues generated outside Slovenia has been increasing with each year, reaching 34 percent in 2008. 2008 was the year of record-breaking investment volume. Mercator Group invested a total of over EUR 313 thousand. This yielded a considerable, 150,000 square meter increase in total gross sales area which now amounts to over one million square meters; part of this area is leased to other service providers. We have also remained committed to our development and work on strategic alliances. In Serbia, we acquired an additional 12-percent ownership share in the company M-Rodid, d.o.o., Novi Sad, thus becoming the owner of 88 percent of this company's equity. In Croatia, the Billa trade chain joined the Mercator-Plodine purchasing association; in Bosnia and Herzegovina, we entered a strategic partnership with the company Omega, d.o.o, from Živinice, and founded the company M-BL, d.o.o., Banja Luka, which will conduct the Group's trade operations in the territory of Republika Srpska, an entity of Bosnia and Herzegovina. Consistently with the strategy of entering the Bulgarian market, we have founded the company Mercator-B, e.o.o.d., Sofia, which will be in charge of Mercator's expansion to the Bulgarian market.

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Corporate Social Responsibility

We are aware of our involvement with the environment, which increases our social responsibility and concerns about the future. Through various sponsorships and humanitarian campaigns, we seek to give back to the environment a part of what we take each year. We respond to the needs of local communities and the broad social environment in which we operate. We fund the development of sports, culture, education, and environmental projects.

Since 1999, our humanitarian campaigns were concentrated around a central theme. The campaign "A thousand happy faces" included donation of funds to seven centers and institutions providing care and education for people with special needs. Through the campaign "You are my love", we purchased ambulance cars for six first-aid stations in Slovenia, and enabled timely medical treatment and transportation to hospitals. The campaign "May the happiness be born" helped where new life was born. We purchased, or assisted in purchasing, new ultra-sound devices, cardiotachographs, hospital beds, and other medical equipment for fourteen Slovenian maternity hospitals. We dedicated the humanitarian campaign "Open your eyes" to the Oncology Institute of Ljubljana and assisted in the purchase of a Varian GammaMed Plus, a device for cancer treatment. We donated to the Friends of Youth Association of Slovenia through the "Shelter home" humanitarian campaign, helping them set up a safe-house intended for children who have been taken from their parents by court order and are now waiting for a foster family or adoption. The concept of a main humanitarian campaign was transferred to the new markets as well. In doing so we show that we are sensitive to the distress felt by people in their every-day lives and that we care for the environment in which we operate.

Sponsorships and donations

As a sponsor, Mercator has actively contributed to satisfy the needs of its wider social environment. Sponsorship funds have been allocated for the development of sports, culture, education, and environment-protection projects. The cultural, sports, or entertainment meetings or events are pleasant experiences that expand horizons and contribute to a higher quality of life. The successes and recognition attained in the fields of culture, sports, or entertainment, build personality, reputation, and distinction – not only for the sponsors, but also for our small country.

At the beginning of every business year, Mercator adopts the sponsorship and donation plan for the year and the funding is distributed in accordance with it. During the course of each year, Mercator receives over 1,000 applications and offers for co-operation in various sponsorship and donation projects. Unfortunately, we are not always able to lend our support even when we find the proposed projects interesting; Mercator's funds are limited within the framework of the adopted plan.

This year, Mercator has also supported several humanitarian, cultural, sports, and educational projects and activities. As a rule, the following must apply to every project supported in Slovenia:

the project must be oriented to the entire territory of Slovenia, the project must be involved in current, up-to-date issues, Mercator must identify with the project's message.

Mercator's vision is oriented toward the satisfaction of the needs of the entire population. Thus, we support social, cultural, sports, and educational activities that increase the quality of life.

The Environment

Involvement in the Environment

Wherever it operates, Mercator encourages economic and social development. In every market, priority is given to the local producers and to the employment of the local workforce. It is, namely, the involvement in the local surroundings that creates wider economic and social effects: friendly environments are created both for the

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consumers and for the employees, enhancing the quality of the goods and services offered. These facts have already been confirmed by acknowledgments from the local communities, from our customers, as well as by awards and certificates of quality awarded to our trading companies and stores by the relevant institutions and customers in various surveys. The personal attitude towards the people, adapting to their personalities and ways of life, the sensitivity to the needs of certain environments, and care for the future, are the basic values of the Mercator's development strategy, implemented through its socially responsible operations.

Customer info

Mercator's offer comprises a wide selection of fast moving consumer goods, hardware and electronics, furniture, construction materials, textile goods, cosmetics, and sports equipment.

Our visitors are also offered delicious meals in our numerous restaurants; furthermore, we offer mobile telephony at very favorable rates and a variety of holiday arrangements. Our customers can pay using the Mercator Pika cards, which offer an array of advantages. All holders of the Mercator Pika card can become members of our clubs: M mobil, Maxi, and Uživajmo zdravo (Healthy Living).

Mercator Private Label

The development of the Mercator Private Label is one of the key projects at Mercator, aimed at enabling our customers to purchase quality items of well-known producers at attractive prices. We develop these items in seven different lines, making it possible for us to adapt to the various lifestyles and needs of our customers.

Linija Mercator (The Mercator line)

With the Mercator line, we offer customers items for everyday use in the household. These products are distinguished by an excellent price to quality ratio.

Generična linija (The Generic line)

The newer, generic line provides the most competitive prices of basic groceries and products for everyday use.

Mizica, pogrni se! (The Wishing table)

Under The Wishing table label, we offer ready-made or partially prepared dishes.

Zdravo življenje (Healthy life)

The Healthy life products follow recommendations with regard to healthy nutrition: they are rich in fiber, have a low fat, sugar or salt content, or have a reduced energy value.

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Popolna nega (Total Body Care)

The Total Body Care line offers a varied selection of favorably priced daily care products for the entire family.

Lumpi

The Lumpi line, intended for children up to 6 years of age, offers selected flavors of baby food, products for everyday care, clothes, and toys.

Store formats

Mercator, the best neighbour!

At Mercator, the most important and most extensive activity is still commerce. We provide our customers with a wide array of products and a high level of quality pertaining to fast moving consumer goods, which can be found in hypermarkets, supermarkets, and smaller neighborhood stores.

Hypermarkets

Hypermarkets are mostly located in shopping malls. They are intended for the broadest population, above all families with growing children, who can buy everything they need in one place.

Supermarkets

Located in major residential areas and business districts, these are intended for daily purchases and for purchases as one goes along.

Other (neighbourhood) stores

Mercator's stores, intended for smaller, everyday purchases, are scattered all over Slovenia, so that they are always close at hand.

Mercator restaurants

In Mercator Centers in Ljubljana, Kranj and Nova Gorica, we have opened Mercator restaurants with a wide selection of dishes. Various menus are prepared and offered every day at attractive prices.

Intersport

INTERSPORT is the largest global sports equipment chain and Mercator is the holder of the INTERSPORT license for the Slovenian, Croatian, Bosnian, and Serbian market.

Beautique

Beautique are trademarked drugstores and perfumeries in Mercator Centers. Their development was launched in 2001 by offering a diverse selection of products by globally renowned cosmetics and perfume brands.

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Modiana and Modna hiša

Modna hiša has been operating in the Slovenian market since 1964; since 2001, it has been operated as a specialized textile store that offers customers a wide selection of Slovenian and choice foreign brands.

Modiana stores are smaller by sales area and satisfy the needs of customers with medium and higher purchasing power with a selection of clothes from renowned domestic and foreign fashion brands. Modiana Outlets, however, are stores selling clothes from previous season collections at attractive prices.

Home, hardware and electronics

We offer a varied selection of construction materials, home furnishings, hardware, and electronics in stores specialized in construction-installation materials, in furniture, and other equipment, and in stores specializing in household appliances and home entertainment electronics.

Hura!

The primary guideline of the Hura! discount stores is to offer customers quality products, from alimentary to other products for everyday use, focusing on the price competitiveness of the product range offered.

Maximarket

Established in 1971, Maxi was initially a department store with probably the most comprehensive offer in Slovenia. Ever since, it has promoted the shopping culture and offered top-notch selection of clothes and shoes, fashion accessories, cosmetics products, home appliances, children’s items, selected alimentary products, a varied selection of healthy nutrition products, as well as an array of other items.

Cash & Carry

Cash & Carry is a self-service way of wholesale trading and is intended for the sale of goods to all types of legal entities, who purchase goods to resell and reprocess. A wide selection, attractive prices, and additional services, such as delivery, are our key advantages.

Careers

We know why, we know how

Mercator is an international company operating in the southeastern part of Europe. The Mercator Group has over 21,000 employees in Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Montenegro and Bulgaria.

Care for employees is a mission of a human resources department, as our successful pursuit of the company business strategy depends predominantly on our employees. To effectively deliver what is defined in our vision, we have formulated a human resources strategy. In cooperation with the users of the human resources services, human resources priorities were defined. This will ensure flexibility of human resources and the organization of the human resources department in 2008.

How we took care of our employees?

Career development

As a part of the career development system, we started to evaluate the key competencies by applying the 360 degrees method. The evaluation project included 1,800 employees who subsequently discussed their scores with their direct superiors during annual talks.The system is gradually being transferred to all markets.

We have also carried out various cources of executive training and education. In November 2008, we launched the business training workshops for executive workers in the fields of management and leadership,

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communication, public appearances, and intercultural sensitivity. The workshops are divided into four modules and they are expected to be completed in November 2009. 93 employees are taking part in them.

In April and November, we organized key executive workers round tables that were attended by a total of nearly 3,500 key employees. The round tables were organized in five groups in Slovenia.

30 participants are currently taking part at the 2nd Mercator's Course for Promising Employees which started in October 2008 and is expected to be completed in May 2009; 24 participants are from Slovenia, and 2 are from Croatia, Bosnia and Herzegovina, and Serbia, respectively.

Training

Our tutoring / coaching network includes our best sales personnel and butchers whose mission is to transfer their professional knowledge to the new employees. In Mercator Group, a total of 272 coaches have been promoted within competence centers.

781 store managers from all programs attended the Mercator Store Manager School; they completed the courses in 27 groups; combined, they attended 30,747 hours of training.

The strategic project Customer Loyalty System Revision included training of 4,400 cashier operators from all markets.

The Group is paying the tuition for 531 employees studying at undergraduate and postgraduate programs. In 2008, Mercator Group accepted 846 high school students for apprenticeship.

Recruitment and employment

As of January 1st 2008, 231 workers joined the controlling company as the company Pekarna Grosuplje, d.d., was merged. The company Mercator-H, d.o.o., merged the company Presoflex, d.o.o., thus taking over the remaining 476 employees. The company Mercator-BH, d.o.o., took over 188 employees from the acquired company Omega, d.o.o.

We are employing various ways of recruitment in order to decrease the lack of operative labor force (predominantly sales personnel, butchers, bakers, and chefs) in major cities and some coastal regions in all markets of the Mercator Group operations. In Slovenia, we have partly tried to solve the problem by employing immigrants and by cooperation with staffing agencies.

When looking for candidates for a particular position, we are using both employment ads and modern recruitment approaches: announcements on special employment posters at stores, radio employment ads, articles in the Mesec magazine and the Finance daily paper, promotional letters to Zois grant holders and selected graduates, lectures for the unemployed at the Employment Agency, etc. The project “Employees employ” resulted in employment of 89 new workers. We have also announced a prize competition for graduate and master theses by students of humanities.

We have standardized the process of accepting new workers and prepared instructions for staffing and commencement of duty at the parent company Mercator.

The company Mercator-BH, d.o.o., was ranked among the 25 most desirable employers in Bosnia and Herzegovina.

Motivation and compensation

As of March 1st 2008, the Management Board of Mercator, d.d., raised the salaries for employees by introducing an inflation allowance as an addition to the base salary in the amount of 3 to 7 percent. As of May 1st 2008, base salaries were increased by 1 percent and the inflation allowance was adapted in compliance with the Collective Labor Agreement for the Trade Industry. As of August 1st 2008, the inflation allowance was abolished and entirely transferred to base salaries. The salaries were additionally increased for those work posts where the base salaries failed to reach the new agreed minimum for each tariff group in compliance with the said Collective Labor Agreement.

In the 2008, 3,596 employees were promoted at various levels of the Mercator Group, of which 505 were key employees in Slovenia.

In the period at hand, 12 groups of employees attended the motivational training on Vogel; of these, 5 groups consisted of store managers abroad, 6 groups consisted of store managers from Slovenia, and 1 group comprised internal control employees.

9 celebrations were organized for the employees who have reached a major milestone in their career, clocking up 10, 20, or 30 years of total work experience.

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We have paid 11,663 voluntary collective pension insurance premiums for employees of Slovenian companies of the Mercator Group, amounting to a total of EUR 5,165,699.33.

During Christmas time, employees received additional allowances which on average amounted to 85 percent of net monthly wage per employee. All employees received New Year’s presents and 3,905 children of our employees from Slovenia, Serbia and Montenegro additionally received New Year’s presents.

We have completed the second competition for the Best Boss 2008 and selected 16 best bosses (superiors) in the controlling company and the company Mercator-BH, d.o.o.

Internal communication

In Mercator Group, we conducted annual reviews with our employees in all markets, at all levels; for the first time, these talks were also held this year in the company Mercator – Mex, d.o.o. Of 21,178 planned annual reviews, 16,930 (79.9 percent) have been conducted.

7 issues of the internal bulletin / magazine were published in Slovenia in 2008; Croatia, Bosnia and Herzegovina, and Serbia have seen four issues, and Montenegro has seen two. The appearance of the Slovenian issue has been redesigned.

We issued the Manual for the Newly Employees which is presented to all new employees upon assuming their duties.

The open door days at the Management Board president were attended by 16 employees. In other companies of the Mercator Group, 36 employees took part in similar meetings with the company management.

We have used the electronic bulletin to inform our employees in the controlling company and to convey all important information, including the information disclosed to the media / press.

The management held regular meetings with representative trade unions and the Workers’ Council.

Intercultural – organizational development

The Mercator’s central festivity called "30th Mercator Day" took place at the Postojna Airport. Over 26,000 employees and their families attended the event.

In the beginning of April, the Section of Female Managers at the Manager Association presented us a bronze horse, which symbolizes a female manager friendly company.

We measured the corporate climate and employee satisfaction in the trade companies of the Mercator Group, using the revised and simpler questionnaire as in previous years. The Groupwide response rate was 37.1% which is 1.7% more than the previous year. On average, the results are better than last year, by 0.3%. Average rating of general satisfaction group-wide amounts to 3.6 (in a scale from 1 to 5).

In December, we organized for the third consecutive year the voluntary help of administrative employees in retail, logistics, and Cash&Carry units. It was attended by 1,168 workers.

The Mercator Hiking Society has 319 members. In 2008, they organized 13 trips which were attended by a total of 720 hikers. On September 26th 2008, a section of the Mercator hiking Society was established in Čačak.

Health and safety

158 applicants received financial aid in a total amount of EUR 95,424.40 from the Mercator Humanitarian Foundation.

The Management Board allocated additional EUR 53,984.00 from the planned sponsorship funds, to the Mercator Humanitarian Foundation for natural disaster relief, thus helping 148 employees.

In order to reduce absenteeism and sick leaves, we have prepared a proposal on the project of »Promoting Health at Mercator, d.d.”

734 work accidents occurred in the Mercator Group, resulting in 104,225 lost working days. The most common injuries are cuts and falls.

We have prepared two posters: “correct lifting of heavy loads” and “general tips on stress management”. These were hung on all bulletins in organizational units of Mercator, d.d.

We also published a brochure with exercises for a healthy and strong back which was presented to all employees and retired workers of the company Poslovni sistem Mercator, d.d.

We organized the first meeting with Mercator’s certified doctors and appointed their coordinator. In 2008, we presented the "Lumpi package" to 316 newborn babies of the employees.