Mentoring & Coaching Eva Said Assistant Lecturer College of Nursing Hawler Medical University.
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Transcript of Mentoring & Coaching Eva Said Assistant Lecturer College of Nursing Hawler Medical University.
Mentoring & Coaching
Eva SaidAssistant LecturerCollege of NursingHawler Medical University
Objectives
On completion of this lecture the participants should able to:Describe history of mentorshipDefine mentorshipDefine a mentorUnderstand the responsibilities of a mentorDifferentiate between mentorship and coachingRecognize and describe the phases of mentorshipIdentify positive qualities of a mentor and a menteeAppreciate the importance of positive mentorship experienceDemonstrate understanding of clinical learning environment, its components and importance for learning
History of Mentorship
The story of Mentor comes from ancient Greek poem ’Odyssey’ by Homer.
Odysseus, king of Ithaca, fights in the Trojan War and entrusts the care of his son Telemachus to Mentor, who becomes his teacher and
advisor.
History of Mentorship
The term ‘mentor’ has gradually evolved to signify a designated person who dedicates some of their time to help individuals to learn during their developmental years, to progress towards and achieve maturity and establish their identity.
Famous mentoring relationships: Socrates and Plato, Hayden and Beethoven, Freud and Jung.
History of mentorship
Mentoring is a fundamental form of human development where one person invests time, energy and personal know-how in assisting the growth and ability of another person. Shea, Gordon F. (1997)
What is Mentorship?(developmental perspective)
Mentorship is one-to-one, mutual, committed relationship between a junior and a senior person designed to promote personal and professional development beyond any particular curricular or institutional goals.
American Journal of Health System Pharmacy, 2006
What is mentorship?(holistic perspective)
Mentorship is not limited to the development of some narrow set of skills or behaviours, but addresses the whole person and his or her career.
Harvard Business Review
Coaching and Mentoring 2004
What is mentorship?(pragmatic perspective)
Mentorship is a planned pairing of a more experienced person with a lesser skilled individual for the purpose of achieving mutually agreed upon outcomes.
Who is a Mentor ?
Mentor is an experienced qualified professional (doctor, nurse, pharmacist, dentist…) who teaches and guides a student (mentee) and helps him/her to become a competent practitioner.
Responsibilities of a Mentor
Mentor:
•Teaches the mentee about a specific issues
•Coaches the mentee on a particular skill
•Facilitates the mentee’s growth by sharing resources and networks
•Helps mentee to discover and use their own talents
•Challenges the mentee to move beyond his or her comfort zone
•Creates a safe learning environment for taking risks
•Focuses on the mentee’s total development
•Facilitates transition from novice to competent practitioner
Responsibilities of a Mentor• Teacher/coach• Envisioner• Investor• Supporter• Standard prodder • Feedback giver• Eye opener• Door opener• Idea bouncer• Problem solver• Career counsellor• Challenger• Energiser• Friend
Mentoring and Coaching
Coaching Mentoring
Key goals To correct inappropriate behaviour, improve performance and skills
To support and guide personal growth
Initiative The coach directs the learning The mentee is in charge of learning
Focus Immediate problems and opportunities
Long-term personal and career development
Roles Coach – telling with appropriate feedback
Mentor - listening, role modelling, making suggestions, correcting
Duration Short-term and as needed Long-term
Relationship
Coach is often the manager Mentor is rarely the manager
Mentorship Process
• Initiation phase• Working phase• Termination phase (Morton-Cooper and Palmer,
2000)
Initiation Phase
Mentor and student get to know each other by working together, support each other, and influence relationship.
Working Phase
Student benefits from relationship as he/she learns new skills. Mentor and student become close as they spend time together, trust develops. Student gradually becomes more independent, starts to take responsibility, needs help less often.
Termination Phase
The relationship ends positively or negatively.If positive ending:-student was seen as an adult learner with previous experience (personal and/or clinical)-practice area provided learning opportunities for supervised practice, supported exchange of ideas, and provided constructive feedback.
Student – Mentor Relationship
The The relationshiprelationship between between the the mentor and the and the student is the is the
most important factor in the success of most important factor in the success of mentorship.mentorship.
Positive Qualities of a Mentor
Genuineness (realness) - being yourself, not pretending you are better than the student, sharing attitudes, feelings and some self-disclosure.
Respect - student is a unique and capable individual (future colleague!) who deserves support of the mentor
Acceptance – student has got right to have his/her point of view, even if it is different from mentor’s
Empathy – mentor should try to understand how student feels (imaging yourself in student’s situation)
Warmth – make student feel welcome, show commitment supporting student and working together
Appreciation - recognition of the good qualities of someone or something, appreciating efforts of the student
Honesty – telling truth, behaving honestly and openly
Positive Qualities of a Mentee
• Enthusiastic • Motivated to learn• Open-minded• Open to constructive feedback• Positive about placement area• Effective in communication• Willing to work hard• Keen to take advantage of learning opportunities• Able to identify some of their learning needs• Willing to improve
IF THE MENTEE DOES NOT HAVE THESE QUALITIES, THE MENTOR SHOULD HELP HIM/HER TO DEVELOP THEM!
Positive Mentorship Experience
Negative Mentorship Experience
Clinical Learning Environment
Clinical environment is: a place where patient/client care happensa place where many health professionals work together to deliver care using their professional expertiseUnpredictable, dynamic, and full of human interactions and activities
Clinical Learning Environment
Clinical learning environment is a place where students (nursing, medical, other) learn from health care professionals about patient/client care and what clinical practice is all about.
Creating positive learning environment is one of important responsibilities of the mentor.
Clinical Learning Environment
Mutuality of Mentorship
Mentorship is a partnership in which both individuals share in the personal growth process and the personal development of one another.
Mentorship
If you light a lamp for someone it will also brighten your own path.
Buddhist proverb
Eva Said
E-mail: [email protected]