Mental Health BenchmarkingDec 11, 2014 · The terms of reference for the project have been...
Transcript of Mental Health BenchmarkingDec 11, 2014 · The terms of reference for the project have been...
Comparison with all respondents, unweighted population
Mental Health Benchmarking
NHS Benchmarking Network
Mental Health Benchmarking
2014
Report for Trust: T00
1Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Index 2
Executive Summary 3
Introduction 4
Bed provision 8
Adult Acute Admissions 10
Length of Stay 12
Emergency readmissions 14
Bed Provision Older Adults 15
Older adult LOS 17
Older Adult Admissions 19
Older adult readmissions 20
Specialist beds 21
Eating Disorders 24
Low Secure 26
Medium Secure 28
High Dependency Rehab 30
Longer Term Complex Care 32
Clustering 34
Use of the Mental Health Act 38
Community 39
Workforce 44
Finance 47
Quality 50
Balance of care 57
Conclusion 60
Index of Charts 61
Contents
Mental Health Benchmarking
2Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Executive Summary
This year's Mental Health Benchmarking Report analyses data from 1st April 2013 to 31st March 2014 across all Mental Health Trusts in England, all Local Health Boards in Wales, and a number of independent sector providers of inpatient care. Comparisons are available between organisations nationally and within local geographical peer groups using former SHA boundaries. Where relevant, data from 2011/12 and 2012/13 is included in key indicators to show the trends of the past few years.
This report confirms the reduction in acute beds between 2011/12 and 2012/13 has continued and this year's figures for adult and older adult acute beds are lower than any previously reported. Length of stay has not changed significantly in adult services, while bed occupancy has continued to rise. This is an expected result of the increased pressure of operating a reduced bed base.
A detailed analysis of the mental health workforce is provided and shows wide variation between different specialisms. The specialties with the highest staffing are PICU, secure services and mother and baby units. In the community, the highest staffed teams are Early Intervention and Crisis Resolution and Home Treatment.
Cluster data illustrates higher acuity of patients within acute beds compared to previous years. This is consistent with bed closures resulting in higher thresholds for admission and thus the typical patient cohort being more acutely unwell than in previous years. A further impact of this may be an increased pressure on community services. Analysis of this area confirms an increased demand for community teams, shown by higher caseloads.
Quality data looks at measures such as serious incidents, patient feedback, violence, use of seclusion and restraint. Rates have generally increased this year, although it is likely that this is, in part, due to more thorough reporting of incidents at the local level.
The overall theme of this year's report is increased pressure on both community and bed-based services on a national scale. The Mental Health Toolkit which accompanies this report provides a great number of benchmarking comparisons that look in more detail at some of the points raised here.
We would like to thank all of our members for their contributions to the 2014 benchmarking process.
This year's Mental Health Benchmarking Report analyses data from 1st April 2013 to 31st March 2014 across all Mental Health Trusts in England, all Local Health Boards in Wales, and a number of independent sector providers of inpatient care. Comparisons are available between organisations nationally and within local geographical peer groups using former SHA boundaries. Where relevant, data from 2011/12 and 2012/13 is included in key indicators to show the trends of the past few years.
This report confirms the reduction in acute beds between 2011/12 and 2012/13 has continued and this year's figures for adult and older adult acute beds are lower than any previously reported. Length of stay has not changed significantly in adult services, while bed occupancy has continued to rise. This is an expected result of the increased pressure of operating a reduced bed base.
A detailed analysis of the mental health workforce is provided and shows wide variation between different specialisms. The specialties with the highest staffing are PICU, secure services and mother and baby units. In the community, the highest staffed teams are Early Intervention and Crisis Resolution and Home Treatment.
Cluster data illustrates higher acuity of patients within acute beds compared to previous years. This is consistent with bed closures resulting in higher thresholds for admission and thus the typical patient cohort being more acutely unwell than in previous years. A further impact of this may be an increased pressure on community services. Analysis of this area confirms an increased demand for community teams, shown by higher caseloads.
Quality data looks at measures such as serious incidents, patient feedback, violence, use of seclusion and restraint. Rates have generally increased this year, although it is likely that this is, in part, due to more thorough reporting of incidents at the local level.
The overall theme of this year's report is increased pressure on both community and bed-based services on a national scale. The Mental Health Toolkit which accompanies this report provides a great number of benchmarking comparisons that look in more detail at some of the points raised here.
We would like to thank all of our members for their contributions to the 2014 benchmarking process.
3Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Introduction
This report summarises the main findings from the 2014 benchmarking process that has taken place across NHS mental health services in England and Wales. This year we are delighted to report that participation levels are at record levels with all English NHS Trusts and Foundation Trusts who are providers of secondary mental health services taking part, along with all NHS providers of secondary mental health services within the NHS in Wales. For the first time we also have involvement from independent sector mental health providers. The high levels of involvement, and comprehensive submissions position for England and Wales, make the 2014 findings particularly compelling.
The benchmarking process has been member driven from inception and we would like to acknowledge the contribution made by the mental health reference group who have shaped the content of the project and definitions used to ensure like for like comparisons have been developed. We would also like to acknowledge the significant input of member organisations who took time to collect and validate data. All comparisons within the report use the financial year 2013/14 which creates a highly timely picture of the mental health sector across England and Wales.
In addition to the 78 specific comparisons presented in the report, we would also like to reference the supporting mental health benchmarking toolkit which will be made available to all contributors. This is a bespoke software tool that allows around 5,000 individual comparisons to be viewed for each contributor. This guarantees a richness of content and understanding which can be used to fully profile local services and positions against peers.
This version of the report looks at metrics benchmarked against a weighted population measure. Respondents also receive a report using a GP registered population. The interactive toolkit allows users to view a still wider range of metrics, with both weighted and registered population views.
Edward Colgan Stephen WatkinsChief Executive DirectorSomerset Partnership NHS Trust NHS Benchmarking Network& Chair of NHSBN Mental Health Reference Group
This report summarises the main findings from the 2014 benchmarking process that has taken place across NHS mental health services in England and Wales. This year we are delighted to report that participation levels are at record levels with all English NHS Trusts and Foundation Trusts who are providers of secondary mental health services taking part, along with all NHS providers of secondary mental health services within the NHS in Wales. For the first time we also have involvement from independent sector mental health providers. The high levels of involvement, and comprehensive submissions position for England and Wales, make the 2014 findings particularly compelling.
The benchmarking process has been member driven from inception and we would like to acknowledge the contribution made by the mental health reference group who have shaped the content of the project and definitions used to ensure like for like comparisons have been developed. We would also like to acknowledge the significant input of member organisations who took time to collect and validate data. All comparisons within the report use the financial year 2013/14 which creates a highly timely picture of the mental health sector across England and Wales.
In addition to the 78 specific comparisons presented in the report, we would also like to reference the supporting mental health benchmarking toolkit which will be made available to all contributors. This is a bespoke software tool that allows around 5,000 individual comparisons to be viewed for each contributor. This guarantees a richness of content and understanding which can be used to fully profile local services and positions against peers.
This version of the report looks at metrics benchmarked against a weighted population measure. Respondents also receive a report using a GP registered population. The interactive toolkit allows users to view a still wider range of metrics, with both weighted and registered population views.
Edward Colgan Stephen WatkinsChief Executive DirectorSomerset Partnership NHS Trust NHS Benchmarking Network& Chair of NHSBN Mental Health Reference Group
4Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Mental Health Reference Group Members
definitions used to ensure like for like comparisons have been developed. We would also like to acknowledge
The following people advised on the benchmarking process throughout and also shaped the content of this report.
Edward Colgan Somerset Partnership NHS Foundation TrustTracy White Central and North West London NHS Foundation TrustJayne Flynn Coventry and Warwickshire Partnership NHS TrustJennifer Illingworth Northumberland, Tyne & Wear NHS Foundation TrustCatherine Magee Berkshire Healthcare NHS Foundation TrustIan Minto Manchester Mental Health & Social Care TrustToby Rickard Avon & Wiltshire Mental Health Partnership NHS TrustLee Cornell Somerset Partnership NHS Foundation TrustChris Lanigan Tees Esk and Wear Valleys NHS Foundation TrustGordon Folkard Avon & Wiltshire Mental Health Partnership NHS TrustSophie Donnellan Oxleas NHS Foundation TrustCharlotte Hunt Oxford Health NHS Foundation TrustMel Conway South Essex Partnership NHS Foundation TrustNick Jenvey Dorset Healthcare NHS Foundation TrustSally Wilson Hertfordshire Partnership NHS FTWendy Copeland Blair Mersey Care NHS TrustJonathon Artingstall Camden and Islington FTEmma Baker Dorset Healthcare NHS FTKevin Daley North Staffordshire Combined Healthcare NHS TrustJoanna Wood South Staffordshire & Shropshire Healthcare NHS FTLucy Macro Hertfordshire Partnership NHS Foundation TrustDr Mohit Venkataram East London NHS Foundation TrustPaul Sailes Dorset Healthcare NHS FTMichael McMillan Central and North West London NHS Foundation TrustKeren Corbett Birmingham Children’s HospitalDr Arokia Antonysamy Lancashire Care NHS Foundation TrustAnne Forbes Devon Partnership NHS TrustRony Arafin Devon Partnership NHS TrustJoanne Pinnington 5 Boroughs Partnership NHS Foundation TrustAlan Davies Cardiff and Vale University Health BoardShane Mills Cardiff and Vale University Health BoardEsther Provins Dorset Healthcare NHS Foundation TrustMark Landau Hertforshire Partnership NHS Foundation TrustAdrian Clarke NHS WalesNeil Griffiths Cheshire and Wirral Partnership NHS Foundation Trust
definitions used to ensure like for like comparisons have been developed. We would also like to acknowledge
The following people advised on the benchmarking process throughout and also shaped the content of this report.
Edward Colgan Somerset Partnership NHS Foundation TrustTracy White Central and North West London NHS Foundation TrustJayne Flynn Coventry and Warwickshire Partnership NHS TrustJennifer Illingworth Northumberland, Tyne & Wear NHS Foundation TrustCatherine Magee Berkshire Healthcare NHS Foundation TrustIan Minto Manchester Mental Health & Social Care TrustToby Rickard Avon & Wiltshire Mental Health Partnership NHS TrustLee Cornell Somerset Partnership NHS Foundation TrustChris Lanigan Tees Esk and Wear Valleys NHS Foundation TrustGordon Folkard Avon & Wiltshire Mental Health Partnership NHS TrustSophie Donnellan Oxleas NHS Foundation TrustCharlotte Hunt Oxford Health NHS Foundation TrustMel Conway South Essex Partnership NHS Foundation TrustNick Jenvey Dorset Healthcare NHS Foundation TrustSally Wilson Hertfordshire Partnership NHS FTWendy Copeland Blair Mersey Care NHS TrustJonathon Artingstall Camden and Islington FTEmma Baker Dorset Healthcare NHS FTKevin Daley North Staffordshire Combined Healthcare NHS TrustJoanna Wood South Staffordshire & Shropshire Healthcare NHS FTLucy Macro Hertfordshire Partnership NHS Foundation TrustDr Mohit Venkataram East London NHS Foundation TrustPaul Sailes Dorset Healthcare NHS FTMichael McMillan Central and North West London NHS Foundation TrustKeren Corbett Birmingham Children’s HospitalDr Arokia Antonysamy Lancashire Care NHS Foundation TrustAnne Forbes Devon Partnership NHS TrustRony Arafin Devon Partnership NHS TrustJoanne Pinnington 5 Boroughs Partnership NHS Foundation TrustAlan Davies Cardiff and Vale University Health BoardShane Mills Cardiff and Vale University Health BoardEsther Provins Dorset Healthcare NHS Foundation TrustMark Landau Hertforshire Partnership NHS Foundation TrustAdrian Clarke NHS WalesNeil Griffiths Cheshire and Wirral Partnership NHS Foundation Trust
5Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Terms of Reference
The terms of reference for the project have been developed by the mental health benchmarking reference group. The terms of reference reflect the project’s overall objectives and are reviewed by the project reference group on an on-going basis.
The terms of reference for the Mental Health benchmarking project are; * To develop a specification for benchmarking mental health services * To support members in collecting consistent data * To process data and produce comparisons for member organisations * To validate data and ensure comparisons are robust * To produce detailed analysis reports for members * To support a desktop benchmarking toolkit and other reporting formats for members * To develop conclusions on the results of mental health benchmarking * To help identify and share good practice amongst member organisations * To support on-going improvements within the mental health sector * To facilitate networking and communications amongst member organisations
Wider objectives around contributing to continuous service improvement will be taken forward by the NHS Benchmarking Network through the knowledge exchange and networking services provided by the network.
Mental health is an important aspect of the NHS Benchmarking Network’s wider work programme and will continue as an on-going area of project work in future years. The commitment to further enhance and develop the network’s mental health workstream in future years provides an excellent platform for future service provision to members and engagement with the wider member community.
Members should also note that additional products are available to mental health providers that support additional analysis on other aspects of services offered by many mental health providers. Examples include CAMHS benchmarking which is now in its fifth cycle. New projects for 2014 also include projects on learning disabilities and pharmacy which contains elements of relevance to many Trusts. All of these products can be accessed from the NHS Benchmarking Network's website
www.nhsbenchmarking.nhs.uk
This year, 66 participants have taken part in the benchmarkingorganisations last year and 42 in 2012. This includes English Mental Health Trusts and Welsh Local Health Boards. In addition, we have some new private sector members who have taken part for the first time.
Participant organisations in the 2014 benchmarking study are as follows:
2gether NHS Foundation Trust5 Boroughs Partnership NHS Foundation Trust Abertawe Bro Morgannwg UHBAneurin Bevan UHBAvon and Wiltshire Mental Health Partnership NHS TrustBarnet, Enfield and Haringey Mental Health TrustBerkshire Healthcare NHS FoundationBetsi Cadwaladr UHBBirmingham and Solihull NHS FoundationBlack Country Partnership NHS Foundation TrustBradford District Care TrustCambridgeshire and Peterborough NHS Foundation TrustCamdenCardiff & Vale UHBCentral and North West London NHS Foundation TrustCheshire & Wirral Partnership NHS Foundation TrustCornwall Partnership NHS Foundation TrustCoventry & Warwickshire Partnership TrustCumbria Partnership NHS Foundation TrustCwm Taf LHBDerbyshire Community Health Services NHS TrustDerbyshire Healthcare NHS Foundation TrustDevon Partnership NHS TrustDorset HealthCare University NHS Foundation TrustDudley & Walsall Mental Health Partnership NHS TrustEast London NHS Foundation TrustGreater Manchester West Mental Health NHS Foundation TrustHertfordshire Partnership University NHS Foundation TrustHumber NHS Foundation TrustHywel Dda UHBIsle of Wight NHSKent and Medway Partnership TrustLancashire Care NHS Foundation TrustLeeds and YorkLeicestershire Partnership NHS TrustLincolnshire Partnership
The terms of reference for the project have been developed by the mental health benchmarking reference group. The terms of reference reflect the project’s overall objectives and are reviewed by the project reference group on an on-going basis.
The terms of reference for the Mental Health benchmarking project are; * To develop a specification for benchmarking mental health services * To support members in collecting consistent data * To process data and produce comparisons for member organisations * To validate data and ensure comparisons are robust * To produce detailed analysis reports for members * To support a desktop benchmarking toolkit and other reporting formats for members * To develop conclusions on the results of mental health benchmarking * To help identify and share good practice amongst member organisations * To support on-going improvements within the mental health sector * To facilitate networking and communications amongst member organisations
Wider objectives around contributing to continuous service improvement will be taken forward by the NHS Benchmarking Network through the knowledge exchange and networking services provided by the network.
Mental health is an important aspect of the NHS Benchmarking Network’s wider work programme and will continue as an on-going area of project work in future years. The commitment to further enhance and develop the network’s mental health workstream in future years provides an excellent platform for future service provision to members and engagement with the wider member community.
Members should also note that additional products are available to mental health providers that support additional analysis on other aspects of services offered by many mental health providers. Examples include CAMHS benchmarking which is now in its fifth cycle. New projects for 2014 also include projects on learning disabilities and pharmacy which contains elements of relevance to many Trusts. All of these products can be accessed from the NHS Benchmarking Network's website
www.nhsbenchmarking.nhs.uk
This year, 66 participants have taken part in the benchmarkingorganisations last year and 42 in 2012. This includes English Mental Health Trusts and Welsh Local Health Boards. In addition, we have some new private sector members who have taken part for the first time.
Participant organisations in the 2014 benchmarking study are as follows:
2gether NHS Foundation Trust5 Boroughs Partnership NHS Foundation Trust Abertawe Bro Morgannwg UHBAneurin Bevan UHBAvon and Wiltshire Mental Health Partnership NHS TrustBarnet, Enfield and Haringey Mental Health TrustBerkshire Healthcare NHS FoundationBetsi Cadwaladr UHBBirmingham and Solihull NHS FoundationBlack Country Partnership NHS Foundation TrustBradford District Care TrustCambridgeshire and Peterborough NHS Foundation TrustCamdenCardiff & Vale UHBCentral and North West London NHS Foundation TrustCheshire & Wirral Partnership NHS Foundation TrustCornwall Partnership NHS Foundation TrustCoventry & Warwickshire Partnership TrustCumbria Partnership NHS Foundation TrustCwm Taf LHBDerbyshire Community Health Services NHS TrustDerbyshire Healthcare NHS Foundation TrustDevon Partnership NHS TrustDorset HealthCare University NHS Foundation TrustDudley & Walsall Mental Health Partnership NHS TrustEast London NHS Foundation TrustGreater Manchester West Mental Health NHS Foundation TrustHertfordshire Partnership University NHS Foundation TrustHumber NHS Foundation TrustHywel Dda UHBIsle of Wight NHSKent and Medway Partnership TrustLancashire Care NHS Foundation TrustLeeds and YorkLeicestershire Partnership NHS TrustLincolnshire Partnership
6Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Participants
This year, 66 participants have taken part in the benchmarking cycle. This is an increase from 57 organisations last year and 42 in 2012. This includes English Mental Health Trusts and Welsh Local Health Boards. In addition, we have some new private sector members who have taken part for the first time.
Participant organisations in the 2014 benchmarking study are as follows:
2gether NHS Foundation Trust5 Boroughs Partnership NHS Foundation Trust Abertawe Bro Morgannwg UHBAneurin Bevan UHBAvon and Wiltshire Mental Health Partnership NHS TrustBarnet, Enfield and Haringey Mental Health TrustBerkshire Healthcare NHS Foundation TrustBetsi Cadwaladr UHBBirmingham and Solihull NHS Foundation TrustBlack Country Partnership NHS Foundation TrustBradford District Care TrustCambridgeshire and Peterborough NHS Foundation TrustCamden and Islington NHS Foundation TrustCardiff & Vale UHBCentral and North West London NHS Foundation TrustCheshire & Wirral Partnership NHS Foundation TrustCornwall Partnership NHS Foundation TrustCoventry & Warwickshire Partnership TrustCumbria Partnership NHS Foundation TrustCwm Taf LHBDerbyshire Community Health Services NHS TrustDerbyshire Healthcare NHS Foundation TrustDevon Partnership NHS TrustDorset HealthCare University NHS Foundation TrustDudley & Walsall Mental Health Partnership NHS TrustEast London NHS Foundation TrustGreater Manchester West Mental Health NHS Foundation TrustHertfordshire Partnership University NHS Foundation TrustHumber NHS Foundation TrustHywel Dda UHBIsle of Wight NHSKent and Medway Partnership TrustLancashire Care NHS Foundation TrustLeeds and York NHS Partnership TrustLeicestershire Partnership NHS TrustLincolnshire Partnership NHS Foundation Trust
This year, 66 participants have taken part in the benchmarking cycle. This is an increase from 57 organisations last year and 42 in 2012. This includes English Mental Health Trusts and Welsh Local Health Boards. In addition, we have some new private sector members who have taken part for the first time.
Participant organisations in the 2014 benchmarking study are as follows:
2gether NHS Foundation Trust5 Boroughs Partnership NHS Foundation Trust Abertawe Bro Morgannwg UHBAneurin Bevan UHBAvon and Wiltshire Mental Health Partnership NHS TrustBarnet, Enfield and Haringey Mental Health TrustBerkshire Healthcare NHS Foundation TrustBetsi Cadwaladr UHBBirmingham and Solihull NHS Foundation TrustBlack Country Partnership NHS Foundation TrustBradford District Care TrustCambridgeshire and Peterborough NHS Foundation TrustCamden and Islington NHS Foundation TrustCardiff & Vale UHBCentral and North West London NHS Foundation TrustCheshire & Wirral Partnership NHS Foundation TrustCornwall Partnership NHS Foundation TrustCoventry & Warwickshire Partnership TrustCumbria Partnership NHS Foundation TrustCwm Taf LHBDerbyshire Community Health Services NHS TrustDerbyshire Healthcare NHS Foundation TrustDevon Partnership NHS TrustDorset HealthCare University NHS Foundation TrustDudley & Walsall Mental Health Partnership NHS TrustEast London NHS Foundation TrustGreater Manchester West Mental Health NHS Foundation TrustHertfordshire Partnership University NHS Foundation TrustHumber NHS Foundation TrustHywel Dda UHBIsle of Wight NHSKent and Medway Partnership TrustLancashire Care NHS Foundation TrustLeeds and York NHS Partnership TrustLeicestershire Partnership NHS TrustLincolnshire Partnership NHS Foundation Trust
7Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Manchester Mental Health & Social Care TrustMersey Care NHS Trust Norfolk and Suffolk NHS Foundation TrustNorth East London NHS Foundation TrustNorth Essex Partnership NHS Foundation TrustNorth Staffordshire Combined Healthcare NHS TrustNorthamptonshire Healthcare Foundation Trust Northumberland, Tyne & Wear NHS Foundation TrustNottinghamshire Healthcare NHS TrustOxford Health NHS Foundation TrustOxleas NHS Foundation TrustPennine Care NHS Foundation TrustPlymouth Community Healthcare (CIC)Priory GroupRotherham Doncaster and South Humber NHS Sheffield Health and Social Care NHS Foundation TrustSolent NHS Trust Somerset Partnership NHS Foundation TrustSouth Essex Partnership NHS TrustSouth London and Maudsley NHS Foundation TrustSouth Staffordshire & Shropshire Healthcare NHS Foundation TrustSouth West London & St George's Mental Health NHS TrustSouth West Yorkshire Partnership NHS Foundation TrustSouthern Health NHS Foundation TrustSt Andrews HealthcareSurrey and Border Partnsership NHS Foundation TrustSussex Partnership NHS Foundation Trust Tees, Esk and Wear Valleys NHS Foundation TrustWest London Mental Health TrustWorcestershire Health and Care NHS Trust
The level of participation in 2014 covers 100% of NHS provider organisations in England and Wales. We are also delighted that the 2014 project includes data contributions from specialist mental health providers in the independent and charitable sectors.
Manchester Mental Health & Social Care TrustMersey Care NHS Trust Norfolk and Suffolk NHS Foundation TrustNorth East London NHS Foundation TrustNorth Essex Partnership NHS Foundation TrustNorth Staffordshire Combined Healthcare NHS TrustNorthamptonshire Healthcare Foundation Trust Northumberland, Tyne & Wear NHS Foundation TrustNottinghamshire Healthcare NHS TrustOxford Health NHS Foundation TrustOxleas NHS Foundation TrustPennine Care NHS Foundation TrustPlymouth Community Healthcare (CIC)Priory GroupRotherham Doncaster and South Humber NHS Sheffield Health and Social Care NHS Foundation TrustSolent NHS Trust Somerset Partnership NHS Foundation TrustSouth Essex Partnership NHS TrustSouth London and Maudsley NHS Foundation TrustSouth Staffordshire & Shropshire Healthcare NHS Foundation TrustSouth West London & St George's Mental Health NHS TrustSouth West Yorkshire Partnership NHS Foundation TrustSouthern Health NHS Foundation TrustSt Andrews HealthcareSurrey and Border Partnsership NHS Foundation TrustSussex Partnership NHS Foundation Trust Tees, Esk and Wear Valleys NHS Foundation TrustWest London Mental Health TrustWorcestershire Health and Care NHS Trust
The level of participation in 2014 covers 100% of NHS provider organisations in England and Wales. We are also delighted that the 2014 project includes data contributions from specialist mental health providers in the independent and charitable sectors.
8Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Analysis overview
Figure 1
Acute Inpatient
Older Adults e.g. aged 65+ orappropriate frailty for organicillness
Specialist Beds
The analysis in this report provides an overview of the metrics benchmarked this year, and commentary on key indicators common to many providers such as length of stay in both adult acute and specialist beds. The related mental health toolkit provides further, more detailed analysis of the full data set collected. Over comparisons are possible from this toolkit. The project covers all aspects of community mental health services. Where population based demographics are used, these use weighted populations. These weightings have been provided by NHS England and are consistent with the mental health element of CCG allocations.
They key domains covered by this project are activity, finance, workforce and quality and a selection of metrics from each area is included here. The report also contains detail on specialist services such as PICU and Eating Disorders, allowing providers to see at a glance how their services compare.
While this report contains a short section on community services, further analysis of the different teams operating in the community is available in the mental health toolkit.
Similarly, an overview of staffing positions is included in this report, including benchmarks of consultant psychiatrists and of qualified nurses. A full breakdown of ward and community skill mix can be reviewed in the toolkit. This allows organisations to see not only how they compare in terms of numbers of qualified or unqualified staff, but also their proportion in each level of seniority compared to peers.
Mental Health service models are complex and different local solutions have emerged over time, meaning provision can vary on a local and regional level with no two Trusts or Health Boards offering an identical mix of core, specialist and community services. The diagram below shows the overall profile both of your individual organisation and the English and Welsh mental health systems as a whole. On average, organisations find that approximately 45% of their beds are specialist, 21% are for older peoples' services and 34% are general acute inpatient beds for working age adults, though this varies dramatically between organisations, with some providers having very few specialty beds.
In Figure 1, the inner ring represents the reported split in your organisation, and the outer ring reflects the English and Welsh average.
The analysis in this report provides an overview of the metrics benchmarked this year, and commentary on key indicators common to many providers such as length of stay in both adult acute and specialist beds. The related mental health toolkit provides further, more detailed analysis of the full data set collected. Over comparisons are possible from this toolkit. The project covers all aspects of community mental health services. Where population based demographics are used, these use weighted populations. These weightings have been provided by NHS England and are consistent with the mental health element of CCG allocations.
They key domains covered by this project are activity, finance, workforce and quality and a selection of metrics from each area is included here. The report also contains detail on specialist services such as PICU and Eating Disorders, allowing providers to see at a glance how their services compare.
While this report contains a short section on community services, further analysis of the different teams operating in the community is available in the mental health toolkit.
Similarly, an overview of staffing positions is included in this report, including benchmarks of consultant psychiatrists and of qualified nurses. A full breakdown of ward and community skill mix can be reviewed in the toolkit. This allows organisations to see not only how they compare in terms of numbers of qualified or unqualified staff, but also their proportion in each level of seniority compared to peers.
Mental Health service models are complex and different local solutions have emerged over time, meaning provision can vary on a local and regional level with no two Trusts or Health Boards offering an identical mix of core, specialist and community services. The diagram below shows the overall profile both of your individual organisation and the English and Welsh mental health systems as a whole. On average, organisations find that approximately 45% of their beds are specialist, 21% are for older peoples' services and 34% are general acute inpatient beds for working age adults, though this varies dramatically between organisations, with some providers having very few specialty beds.
In Figure 1, the inner ring represents the reported split in your organisation, and the outer ring reflects the English and Welsh average.
9Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Bed provision - Adult Acute beds
T00: n/a
Mean: 21
Median: 19
Upper Q: 25
Lower Q: 17
SHA:
Trusts:
Figure 2
{BSPK_text_BMChart3} This considers the impact on demand for mental health services from a variety of factors including age, sex, ethnicity and mortality. A small number of Trusts and Health Boards have local populations whose mental health needs are higher than the normal range of need in the NHS, and some have local populations whose mental health needs are lower. These Trusts and Health Boards will find it useful to consider the weighted population analysis alongside the registered population analysis to gain a complete picture of their position when benchmarked nationally and against their local peers.
Provision across the NHS ranges from {BMChart3-Min} beds per 100,000 population to {BMChart3-Max} beds per 100,000 population, with a median position of {BMChart3-Median}. This compares to a median position of 22.6 beds per 100,000 population in 2013 and a median of {BSPK_Median_BMChart3} beds per 100,000 population in 2012.
0
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Adult Acute beds per 100,000 population
100%
The Royal College of Psychiatrists suggests a bed occupancy rate of 85% is optimal as it enables patients to be admitted in a timely fashion, reducing the risk of deterioration which may occur if a patient has to wait for a bed to become available. Similarly, this level allows flexibility for patients to take leave without the risk of losing a place in the same ward should that be needed.
Bed occupancy for Adult Acute beds, shown in Figure 3, is consistently high with a median occupancy this year of {BMChart4-Median}. This compares to a median bed occupancy of 89% in 2013 and 91% in 2012. This increase in bed occupancy rates of around 4% should be seen in the context of the reduced number of beds reported in figure 2. The range is relatively low, with a lower quartile of {BMChart4-LQ} and an upper quartile of {BMChart4-UQ} indicating that while the majority of organisations are above the RCPsyc recommendedthreshold, most are within a few percentage points of their peers on this measure. These figures relate to bed occupancy excluding leave, although comparisons including leave are also reported and are provided in the Mental Health toolkit.
The chart shows actual bed occupancy and has not been adjusted for any long or short stay outliersdata. The Mental Health toolkit can be used to adjust for the impact of long and short stay outliers on a number of metrics in adult acute care.The number of Adult Acute beds per Trust/LHB is shown here per 100,000 registered population of working
age adults. Additional reports are available which use a weighted population measure derived from the Department of Health. This considers the impact on demand for mental health services from a variety of factors including age, sex, ethnicity and mortality. A small number of Trusts and Health Boards have local populations whose mental health needs are higher than the normal range of need in the NHS, and some have local populations whose mental health needs are lower. These Trusts and Health Boards will find it useful to consider the weighted population analysis alongside the registered population analysis to gain a complete picture of their position when benchmarked nationally and against their local peers.
Provision across the NHS ranges from 11 beds per 100,000 population to 39 beds per 100,000 population, with a median position of 19. This compares to a median position of 22.6 beds per 100,000 population in 2013 and a median of 23 beds per 100,000 population in 2012.
The Royal College of Psychiatrists suggests a bed occupancy rate of 85% is optimal as it enables patients to be admitted in a timely fashion, reducing the risk of deterioration which may occur if a patient has to wait for a bed to become available. Similarly, this level allows flexibility for patients to take leave without the risk of losing a place in the same ward should that be needed.
Bed occupancy for Adult Acute beds, shown in Figure 3, is consistently high with a median occupancy this year of 93%. This compares to a median bed occupancy of 89% in 2013 and 91% in 2012. This increase in bed occupancy rates of around 4% should be seen in the context of the reduced number of beds reported in figure 2. The range is relatively low, with a lower quartile of 88% and an upper quartile of 97% indicating that while the majority of organisations are above the RCPsyc recommended threshold, most are within a few percentage points of their peers on this measure. These figures relate to bed occupancy excluding leave, although comparisons including leave are also reported and are provided in the Mental Health toolkit.
The chart shows actual bed occupancy and has not been adjusted for any long or short stay outliersdata. The Mental Health toolkit can be used to adjust for the impact of long and short stay outliers on a number of metrics in adult acute care.
10Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 92%
Median: 93%
Upper Q: 97%
Lower Q: 88%
SHA:
Trusts:
Figure 3
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T59
T60
T75
T38
Adult Acute bed occupancy
The chart shows actual bed occupancy and has not been adjusted for any long or short stay outliers in the data. The Mental Health toolkit can be used to adjust for the impact of long and short stay outliers on a number of metrics in adult acute care.
The chart shows actual bed occupancy and has not been adjusted for any long or short stay outliers in the data. The Mental Health toolkit can be used to adjust for the impact of long and short stay outliers on a number of metrics in adult acute care.
11Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Adult Acute Admissions
T00: n/a
Mean: 240
Median: 229
Upper Q: 288
Lower Q: 171
SHA:
Trusts:
Figure 4
The number of admissions to acute adult beds is shown {BSPK_Admissionsintro_BMChart5}. This figure should be considered along side factors such as total number of beds provided by each Trust/LHB, length of stay of patients and the needs of the local population served by the Trust/LHB.
The median position is {BMChart5-Median} admissions {BSPK_Admissionsintro_BMChart5} of working age adults. This can be compared to a median figure of {BSPK_Admissions_BMChart5} admissions per 100,000 population in 2013, and a median figure of {BSPK_2012_admissions_BMChart5} admissions per 100,000 population in 2012. Thus, although the number of beds is reducing (Figure 2), number of admissions into those beds has not changed significantly over the last 3 years.
0
100
200
300
400
500
600
T60
T61
T37
T24
T72
T80
T31
T75
T68
T67
T66
T12
T51
T17
T46
T30
T77
T25
T42
T18
T34
T33
T28
T19
T56
T52
T59
T21
T13
T70
T06
T65
T03
T32
T08
T11
T26
T07
T36
T16
T35
T38
T29
T47
T41
T48
T44
T20
T50
T39
T45
T01
T14
T71
T27
T55
T05
T73
T04
T23
T53
T10
Adult Acute admissions per 100,000 population
Data on occupied bed days for adult acute beds is shown in Figure 5. This data excludes patient leave and the range is influenced by both the number of beds available and the average length of stay of patients in those beds. A measure of bed days is used to allow comparisons between organisations with varying sizes of catchment area.
In 2013 the mean position reported was {BSPK_BSPK_mean_BMChart6} occupied bed days {BSPK_Admissionsintro_BMChart5}. Notable change has been observed this year, with a 2014 mean position of {BMChart6-Mean} bed days per 100,000 population. The median position has dropped to {BMChart6-Median} bed days in 2014, from {BSPK_median_BMChart6} in 2013. This is likely to be due to the inclusion of new contributors for the first time which has skewed the distribution of the data.
The reduction in occupied bed days in the last year is largely consistent with the reduced number of beds available, despite the growth in bed occupancy.
10,000
12,000
14,000
The number of admissions to acute adult beds is shown per 100,000 registered population. This figure should be considered along side factors such as total number of beds provided by each Trust/LHB, length of stay of patients and the needs of the local population served by the Trust/LHB.
The median position is 229 admissions per 100,000 registered population of working age adults. This can be compared to a median figure of 236 admissions per 100,000 population in 2013, and a median figure of 234 admissions per 100,000 population in 2012. Thus, although the number of beds is reducing (Figure 2), number of admissions into those beds has not changed significantly over the last 3 years.
Data on occupied bed days for adult acute beds is shown in Figure 5. This data excludes patient leave and the range is influenced by both the number of beds available and the average length of stay of patients in those beds. A measure of bed days is used to allow comparisons between organisations with varying sizes of catchment area.
In 2013 the mean position reported was 8098 occupied bed days per 100,000 registered population. Notable change has been observed this year, with a 2014 mean position of 7,183 bed days per 100,000 population. The median position has dropped to 6,765 bed days in 2014, from 7087 in 2013. This is likely to be due to the inclusion of new contributors for the first time which has skewed the distribution of the data.
The reduction in occupied bed days in the last year is largely consistent with the reduced number of beds available, despite the growth in bed occupancy.
12Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 7,183
Median: 6,765
Upper Q: 8,616
Lower Q: 5,729
SHA:
Trusts:
Figure 5
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
T24
T46
T37
T30
T80
T18
T61
T31
T17
T12
T42
T07
T13
T28
T56
T67
T72
T32
T51
T59
T25
T19
T34
T41
T20
T68
T44
T14
T48
T77
T21
T33
T39
T50
T60
T08
T16
T03
T26
T06
T52
T35
T10
T75
T11
T36
T65
T45
T04
T29
T47
T01
T27
T55
T53
T38
T71
T23
T66
T73
Adult Acute occupied bed days (excluding leave) per 100,000 population
13Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Length of stay and delayed transfers
T00: n/a
Mean: 32.4
Median: 31.0
Upper Q: 38.2
Lower Q: 27.0
SHA:
Trusts:
Figure 6
Average length of stay is a key performance measure used by mental health providers. It can be a measure of efficiency but is also used to assess whether appropriate patients are being admitted into beds. A number of factors influence length of stay and explain the variation between providers. These can include the capacity and range of community services available to which patients can be discharged, the acuity of the caseload, the number of patients subjected to delayed transfers of care and the length of these delays, and the number of beds available. In mental health services, Trusts and LHBs with fewer beds will often report longer average lengths of stay due to the acuity of patients who are admitted. Thresholds for admission can be higher when resources are limited.
This year, the mean length of stay is {BMChart7-Mean} days, compared to 30.2 days in 2013 and 32 days in 2012. It must be noted that the data in Figure 6, below, is the reported mean length of stay excluding leave and has not be adjusted for outliers (long-stay and short-stay patients). The mental health benchmarking toolkit includes alternative comparisons in these areas.
It should also be noted that the participants in 2014 are slightly different to 2013 and include 9 organisations who are providing data for the first time this year. The fact that 2014 data includes all NHS statutory providers in England and Wales will provide an excellent and stable platform for measuring future changes in average length of stay. This will provide the ability to actively monitor the impact of new initiatives such as the introduction of admission avoidance schemes and short stay assessment facilities.
0
10
20
30
40
50
60
70
80
T06
T68
T31
T04
T10
T14
T01
T41
T27
T39
T20
T13
T32
T50
T48
T30
T36
T46
T45
T42
T56
T18
T55
T35
T80
T44
T17
T08
T16
T12
T11
T28
T47
T51
T29
T21
T52
T03
T23
T19
T59
T53
T71
T65
T26
T37
T24
T61
T33
T67
T38
T72
T77
T60
T75
T66
Mean length of stay (excluding leave and unadjusted for outliers)- Adult Acute
When there is pressure on bedsteams. Additionally patients and carers may express dissatisfaction and, in a worst case scenario, patients can deteriorate during this time.
Delays can be caused by patients who are fit for discharge being forced to wait for a bed or place elsewhere or for an alternative package of care to be agreed and put in place to facilitate discharge. The data for 2014 is shown below. In a number of cases there has been little change compared to previous years, with some organisations consistently reporting either above average or below average delays.
Delayed transfers of care are calculated as the number of bed days lost due to delays as a percentage of all occupied bed days. This takes into account both a few patientsmany patients, perhaps the majority, have a short to medium delay at the end of their stay.
In 2013 the median position for delayed transfers of care was 3.8%, a slight increase from 3.5% in 2012. This figure appears to have increased again this year, with a median of {BMChart8below. The range has also increased slightly this year with organisations reporting between {BMChart8and {BMChart8last year.
10%
12%
Average length of stay is a key performance measure used by mental health providers. It can be a measure of efficiency but is also used to assess whether appropriate patients are being admitted into beds. A number of factors influence length of stay and explain the variation between providers. These can include the capacity and range of community services available to which patients can be discharged, the acuity of the caseload, the number of patients subjected to delayed transfers of care and the length of these delays, and the number of beds available. In mental health services, Trusts and LHBs with fewer beds will often report longer average lengths of stay due to the acuity of patients who are admitted. Thresholds for admission can be higher when resources are limited.
This year, the mean length of stay is 32.4 days, compared to 30.2 days in 2013 and 32 days in 2012. It must be noted that the data in Figure 6, below, is the reported mean length of stay excluding leave and has not be adjusted for outliers (long-stay and short-stay patients). The mental health benchmarking toolkit includes alternative comparisons in these areas.
It should also be noted that the participants in 2014 are slightly different to 2013 and include 9 organisations who are providing data for the first time this year. The fact that 2014 data includes all NHS statutory providers in England and Wales will provide an excellent and stable platform for measuring future changes in average length of stay. This will provide the ability to actively monitor the impact of new initiatives such as the introduction of admission avoidance schemes and short stay assessment facilities.
When there is pressure on beds and demand surpasses supply, delayed discharges can be frustrating for ward teams. Additionally patients and carers may express dissatisfaction and, in a worst case scenario, patients can deteriorate during this time.
Delays can be caused by patients who are fit for discharge being forced to wait for a bed or place elsewhere or for an alternative package of care to be agreed and put in place to facilitate discharge. The data for 2014 is shown below. In a number of cases there has been little change compared to previous years, with some organisations consistently reporting either above average or below average delays.
Delayed transfers of care are calculated as the number of bed days lost due to delays as a percentage of all occupied bed days. This takes into account both a few patients with long delays and also a situation where many patients, perhaps the majority, have a short to medium delay at the end of their stay.
In 2013 the median position for delayed transfers of care was 3.8%, a slight increase from 3.5% in 2012. This figure appears to have increased again this year, with a median of 3.9% shown in Figure 7 below. The range has also increased slightly this year with organisations reporting between 0.3% and 10.8% of their adult acute bed days lost to delays. This compares to a range of 0.7% to 10.8% last year.
14Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 4.0%
Median: 3.9%
Upper Q: 5.7%
Lower Q: 2.0%
SHA:
Trusts:
Figure 7
When there is pressure on beds and demand surpasses supply, delayed discharges can be frustrating for ward teams. Additionally patients and carers may express dissatisfaction and, in a worst case scenario, patients can deteriorate during this time.
Delays can be caused by patients who are fit for discharge being forced to wait for a bed or place elsewhere or for an alternative package of care to be agreed and put in place to facilitate discharge. The data for 2014 is shown below. In a number of cases there has been little change compared to previous years, with some organisations consistently reporting either above average or below average delays.
Delayed transfers of care are calculated as the number of bed days lost due to delays as a percentage of all occupied bed days. This takes into account both a few patients with long delays and also a situation where many patients, perhaps the majority, have a short to medium delay at the end of their stay.
In 2013 the median position for delayed transfers of care was 3.8%, a slight increase from 3.5% in 2012. This figure appears to have increased again this year, with a median of {BMChart8-Median} shown in Figure 7 below. The range has also increased slightly this year with organisations reporting between {BMChart8-Min} and {BMChart8-Max} of their adult acute bed days lost to delays. This compares to a range of 0.7% to 10.8% last year.
0%
2%
4%
6%
8%
10%
12%
T28
T10
T68
T20
T17
T18
T32
T13
T67
T77
T30
T71
T16
T31
T25
T60
T80
T65
T34
T73
T07
T19
T21
T61
T72
T42
T44
T37
T75
T56
T08
T06
T41
T27
T66
T33
T26
T48
T23
T45
T38
T12
T50
T11
T24
T53
T59
T29
T14
T35
T03
T36
T46
T51
T52
T55
T04
T39
Delayed transfers of care - Adult Acute
When there is pressure on beds and demand surpasses supply, delayed discharges can be frustrating for ward teams. Additionally patients and carers may express dissatisfaction and, in a worst case scenario, patients can deteriorate during this time.
Delays can be caused by patients who are fit for discharge being forced to wait for a bed or place elsewhere or for an alternative package of care to be agreed and put in place to facilitate discharge. The data for 2014 is shown below. In a number of cases there has been little change compared to previous years, with some organisations consistently reporting either above average or below average delays.
Delayed transfers of care are calculated as the number of bed days lost due to delays as a percentage of all occupied bed days. This takes into account both a few patients with long delays and also a situation where many patients, perhaps the majority, have a short to medium delay at the end of their stay.
In 2013 the median position for delayed transfers of care was 3.8%, a slight increase from 3.5% in 2012. This figure appears to have increased again this year, with a median of 3.9% shown in Figure 7 below. The range has also increased slightly this year with organisations reporting between 0.3% and 10.8% of their adult acute bed days lost to delays. This compares to a range of 0.7% to 10.8% last year.
15Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Adult Acute emergency readmissions within 30 days of discharge
T00: n/a
Mean: 8.7%
Median: 8.8%
Upper Q: 11.0%
Lower Q: 6.4%
SHA:
Trusts:
Figure 8
The number of patients who have an unplanned readmission within 30 days of discharge from inpatient care is a key performance measure across health care organisations for all types of hospital services. Readmissions can occur when a patient is discharged without an adequate care package or with an insufficient level of community support, or when discharge occurs too early. It is important to consider readmission rates along side length of stay to ensure that organisations who have successfully reduced length of stay have not seen a related rise in their readmission rates.
There is significant range in the readmission rates from contributors, as Figure 8 shows, with figures from {BMChart9-Min} to {BMChart9-Max} being reported. The median position is {BMChart9-Median}, which is a marginal reduction on data from previous years (a median of 9% in 2013, and 10% in 2012). This is a positive finding for Trusts and Health Boards with readmissions reducing year on year.
0%
2%
4%
6%
8%
10%
12%
14%
16%
T72
T77
T66
T60
T17
T21
T47
T35
T44
T61
T75
T51
T12
T06
T01
T56
T53
T24
T59
T30
T42
T20
T07
T03
T34
T16
T50
T45
T14
T32
T10
T67
T08
T37
T13
T36
T29
T46
T27
T52
T48
T65
T39
T11
T05
T26
T73
T80
T18
T68
T55
T04
T31
T41
T28
T33
T19
T38
T23
T71
Readmission rate - Adult Acute
The number of patients who have an unplanned readmission within 30 days of discharge from inpatient care is a key performance measure across health care organisations for all types of hospital services. Readmissions can occur when a patient is discharged without an adequate care package or with an insufficient level of community support, or when discharge occurs too early. It is important to consider readmission rates along side length of stay to ensure that organisations who have successfully reduced length of stay have not seen a related rise in their readmission rates.
There is significant range in the readmission rates from contributors, as Figure 8 shows, with figures from 0.6% to 15.9% being reported. The median position is 8.8%, which is a marginal reduction on data from previous years (a median of 9% in 2013, and 10% in 2012). This is a positive finding for Trusts and Health Boards with readmissions reducing year on year.
16Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Bed Provision - Older Adult beds
T00: n/a
Mean: 50
Median: 47
Upper Q: 65
Lower Q: 34
SHA:
Trusts:
Figure 9
The provision of Older Adult beds is a significant part of the business of specialist mental health providers and the second largest category of bed provision after Adult Acute services.
Older Adult services treat patients aged 65 years or older. Some Trusts and Health Boards operate an "ageless service" where patients are allocated to beds based on a functional / organic split rather than by age. Where an age profile was unavailable, these organisations are excluded from the data below.
In 2014, members reported a median position of {BMChart10-Median} beds {BSPK_Admissionsintro_BMChart5} aged 65+. This compares to a median of {BSPK_2013mean_BMChart10} beds in 2013 and {BSPK_BSPK_2012_BMChart10} beds in 2012 and confirms the on-going shift of care into community based provision and the subsequent reduction in number of inpatient beds. The reduction of bed numbers of around 20% in the last year also suggests fundamental service redesign has taken place in some health systems.
0
20
40
60
80
100
120
140
T66
T05
T37
T75
T56
T20
T59
T39
T33
T67
T31
T32
T19
T10
T34
T06
T48
T61
T41
T12
T18
T03
T53
T42
T07
T80
T77
T21
T50
T16
T27
T52
T24
T11
T01
T36
T23
T17
T73
T04
T13
T25
T08
T29
T51
T26
T14
T44
T38
T65
T60
T45
T35
Older Adult beds per 100,000 population
100%
Once again, bed occupancy figures appear to have been influenced by the reduction in number of available beds. Figure 10 shows a median occupancy rate of {BMChart11-Median} for older adult beds, an increase from 83% in 2013 and 82% in 2012. As the number of beds decreases and bed occupancy rises, organisations move towards the optimal number of beds for their local population, allowing good access to beds when needed but without excess provision in this area. Organisations will be able to interpret what this represents for them individually and use this information in future service planning.
The provision of Older Adult beds is a significant part of the business of specialist mental health providers and the second largest category of bed provision after Adult Acute services.
Older Adult services treat patients aged 65 years or older. Some Trusts and Health Boards operate an "ageless service" where patients are allocated to beds based on a functional / organic split rather than by age. Where an age profile was unavailable, these organisations are excluded from the data below.
In 2014, members reported a median position of 47 beds per 100,000 registered population aged 65+. This compares to a median of 60 beds in 2013 and 62 beds in 2012 and confirms the on-going shift of care into community based provision and the subsequent reduction in number of inpatient beds. The reduction of bed numbers of around 20% in the last year also suggests fundamental service redesign has taken place in some health systems.
Once again, bed occupancy figures appear to have been influenced by the reduction in number of available beds. Figure 10 shows a median occupancy rate of 85.3% for older adult beds, an increase from 83% in 2013 and 82% in 2012. As the number of beds decreases and bed occupancy rises, organisations move towards the optimal number of beds for their local population, allowing good access to beds when needed but without excess provision in this area. Organisations will be able to interpret what this represents for them individually and use this information in future service planning.
17Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 83.5%
Median: 85.3%
Upper Q: 90.4%
Lower Q: 77.9%
SHA:
Trusts:
Figure 10
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T13
T46
T19
T77
T36
T29
T28
T44
T71
T27
T80
T04
T51
T50
T26
T08
T21
T23
T05
T42
T16
T56
T53
T48
T20
T65
T39
T76
T14
T17
T68
T03
T35
T12
T31
T18
T61
T73
T30
T25
T75
T32
T60
T52
T11
T10
T66
T72
T06
T34
T41
T37
T24
T47
T07
T45
T38
T55
T67
T59
T33
Older Adult bed occupancy
18Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Older Adult - Length of stay and delayed transfers
T00: n/a
Mean: 72
Median: 66
Upper Q: 82
Lower Q: 58
SHA:
Trusts:
Figure 11
Figure 11 shows the mean length of stay for older adult beds, excluding leave. This figure has not been adjusted for outliers (long and short stay patients) but an analysis which excludes these patients is available in the Mental Health toolkit.
This year, the mean length of stay in older adult beds is {BMChart14-Mean} days. In 2013 it was 67 days and in 2012 a 70 day length of stay was reported.
There is still significant variation in ALOS amongst participants which should provide opportunities for discussion and sharing of good practice in this area.
0
20
40
60
80
100
120
140
160
180
T48
T56
T71
T46
T41
T55
T14
T52
T10
T50
T30
T32
T36
T04
T39
T20
T03
T18
T80
T27
T01
T12
T11
T13
T47
T08
T29
T19
T76
T61
T42
T16
T35
T24
T68
T75
T37
T44
T21
T53
T31
T65
T51
T26
T06
T66
T17
T77
T33
T59
T60
T28
T38
T72
T67
Mean length of stay (excluding leave and unadjusted for outliers) - Older Adults
10%
15%
20%
25%
Delayed transfers of care are particularly prevalent on older people's wards. This year a mean position of {BMChart15-Mean} was reported. This is the percentage of all days spent on a ward which were the result of a delayed transfer of care and can be compared to a mean position of 7% last year. Delays often occur when older people are discharged home and require a package of care to be arranged, or when patients are transferred directly from an inpatient bed to a nursing or residential home placement and a period of waiting occurs until an appropriate bed is available.
The mental health toolkit allows additional analysis of the reasons for delays, whether due to internal or external factors.
Figure 11 shows the mean length of stay for older adult beds, excluding leave. This figure has not been adjusted for outliers (long and short stay patients) but an analysis which excludes these patients is available in the Mental Health toolkit.
This year, the mean length of stay in older adult beds is 72 days. In 2013 it was 67 days and in 2012 a 70 day length of stay was reported.
There is still significant variation in ALOS amongst participants which should provide opportunities for discussion and sharing of good practice in this area.
Delayed transfers of care are particularly prevalent on older people's wards. This year a mean position of 6.8% was reported. This is the percentage of all days spent on a ward which were the result of a delayed transfer of care and can be compared to a mean position of 7% last year. Delays often occur when older people are discharged home and require a package of care to be arranged, or when patients are transferred directly from an inpatient bed to a nursing or residential home placement and a period of waiting occurs until an appropriate bed is available.
The mental health toolkit allows additional analysis of the reasons for delays, whether due to internal or external factors.
19Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 6.8%
Median: 5.9%
Upper Q: 10.0%
Lower Q: 2.8%
SHA:
Trusts:
Figure 12
0%
5%
10%
15%
20%
25%
T41
T03
T28
T68
T45
T72
T27
T25
T16
T10
T13
T31
T75
T38
T08
T71
T06
T18
T52
T65
T35
T76
T04
T21
T48
T73
T59
T23
T44
T50
T32
T46
T17
T05
T11
T77
T67
T42
T34
T61
T60
T36
T53
T47
T14
T37
T33
T24
T19
T51
T39
T55
T12
T80
T30
T20
T26
T56
T29
Delayed transfers of care - Older Adult
20Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Older Adult Admissions
T00: n/a
Mean: 236
Median: 227
Upper Q: 285
Lower Q: 165
SHA:
Trusts:
Figure 13
T00: n/a
Mean: 16,640
Median: 15,398
Upper Q: 18,542
Lower Q: 12,080
SHA:
Trusts:
Figure 14
The rate of older adult admissions {BSPK_Admissionsintro_BMChart5} is shown in figure 12. This year, the median reported figure is {BMChart12-Median} admissions per 100,000 population, compared to {BSPK_admissions2013a_BMChart12} in 2013 and {BSPK_admissions2012a_BMChart12} the previous year. This is linked to the sizeable reduction in available older adult beds demonstrated earlier, and the increased system pressures suggested by the average lengths of stay reported in 2014.
0
100
200
300
400
500
600
T68
T66
T67
T37
T46
T75
T30
T70
T60
T72
T31
T20
T32
T71
T12
T06
T59
T34
T39
T33
T27
T42
T21
T19
T61
T56
T36
T16
T11
T10
T13
T17
T07
T80
T77
T35
T03
T51
T53
T18
T14
T01
T50
T76
T44
T04
T24
T73
T65
T25
T48
T23
T08
T55
T29
T52
T41
T26
T47
T05
T28
T38
T45
Older Adult admissions per 100,000 population
Older adult bed days have a median position of {BMChart13-Median} {BSPK_Admissionsintro_BMChart5} for ages 65 and over this year, compared to {BSPK_bedday_BMChart13} in 2013. This figure can be considered along with the number of older adult admissions in figure 13 and length of stay shown in figure 11 . This data confirms reduced levels of provision of inpatient care for older people in 2014 although admitted patients are staying longer. This position can be compared with the level of community based care for older people in the Mental Health toolkit.
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
T46
T05
T71
T68
T66
T30
T56
T75
T37
T20
T19
T39
T31
T32
T48
T10
T61
T12
T34
T06
T77
T18
T72
T03
T53
T67
T59
T80
T60
T27
T13
T50
T41
T14
T21
T16
T33
T52
T11
T36
T42
T04
T07
T23
T51
T55
T17
T24
T76
T73
T25
T08
T47
T29
T26
T44
T65
T28
T35
T38
T45
Older Adult occupied bed days (excluding leave) per 100,000 population
The rate of older adult admissions per 100,000 registered population is shown in figure 12. This year, the median reported figure is 227 admissions per 100,000 population, compared to 243 in 2013 and 258 the previous year. This is linked to the sizeable reduction in available older adult beds demonstrated earlier, and the increased system pressures suggested by the average lengths of stay reported in 2014.
Older adult bed days have a median position of 15,398 per 100,000 registered population for ages 65 and over this year, compared to 18,141 in 2013. This figure can be considered along with the number of older adult admissions in figure 13 and length of stay shown in figure 11 . This data confirms reduced levels of provision of inpatient care for older people in 2014 although admitted patients are staying longer. This position can be compared with the level of community based care for older people in the Mental Health toolkit.
21Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Older Adult - emergency readmissions within 30 days of discharge
T00: n/a
Mean: 3.6%
Median: 3.0%
Upper Q: 4.5%
Lower Q: 2.1%
SHA:
Trusts:
Figure 15
This indicator focuses on unplanned emergency readmissions and excludes readmissions associated with planned discharges to receive physical healthcare from other NHS providers.
Readmissions remain an important indicator of service performance, and organisations whose rate of emergency readmission within 30 days is high may wish to examine local systems or processes which contribute to this figure.
There has been a slight decrease in emergency readmissions to older adult beds, from 4% in 2013 to {BMChart16-Mean} this year. The rate of older adult readmissions is also lower than that for acute adult beds, shown in figure 8 (a mean figure of {BMChart9-Mean}). This may be due to the longer lengths of stay for older adult beds, and the relatively lower bed occupancy for older adults suggesting demand for beds, and therefore to discharge patients sooner, is less of a pressure in older adult wards than on adult acute wards.
0%
2%
4%
6%
8%
10%
12%
14%
16%
T06
T72
T17
T75
T35
T30
T12
T07
T60
T48
T21
T13
T14
T61
T68
T46
T53
T04
T51
T20
T39
T77
T29
T05
T44
T65
T50
T26
T56
T03
T47
T59
T34
T52
T73
T55
T36
T37
T08
T16
T33
T42
T66
T67
T28
T11
T18
T10
T23
T19
T71
T24
T31
T76
T27
T32
T80
T38
T41
Readmission rate - Older Adults
This indicator focuses on unplanned emergency readmissions and excludes readmissions associated with planned discharges to receive physical healthcare from other NHS providers.
Readmissions remain an important indicator of service performance, and organisations whose rate of emergency readmission within 30 days is high may wish to examine local systems or processes which contribute to this figure.
There has been a slight decrease in emergency readmissions to older adult beds, from 4% in 2013 to 3.6% this year. The rate of older adult readmissions is also lower than that for acute adult beds, shown in figure 8 (a mean figure of 8.7%). This may be due to the longer lengths of stay for older adult beds, and the relatively lower bed occupancy for older adults suggesting demand for beds, and therefore to discharge patients sooner, is less of a pressure in older adult wards than on adult acute wards.
22Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Specialist beds
Figure 16
This section has been expanded this year at the request of members, to reflect the importance of specialist beds and the significant proportion of resources (budget and workforce) that are invested in these areas.
Specialist beds can be delivered for both core district populations and also for external populations. Beds can be commissioned locally or through specialist commissioning routes, and these beds are sometimes also traded commercially. Due to the varied range and coverage of specialist bed portfolios it is not possible to robustly benchmark them on a per capita population basis. However, it is possible to draw comparisons of bed provision, utilisation, and length of stay which will add value to the knowledge base of Trusts and Health Boards. The benchmarking toolkit explores many of these areas in great detail.
The following chart shows Trust and Health Board positions for specialist beds against average provision rates for peers. Although there may be a level of ambiguity for individual Trusts / LHBs regarding the definition of specialist beds in local circumstances, the standard definition used for benchmarking purposes is that specialist beds are “all beds except Adult Acute and Older Adult beds”, and complies with the Mental Health Network’s guidance on bed definitions. The figure below shows your organisation's proportion of beds in each category as a percentage of all your specialist beds (inner ring) compared to the national average of beds in each category (outer ring). Typically, many specialist beds are in low and medium secure services which together account for over 40% of specialist bed provision. This report, and related mental health toolkit, will allow participants to test their provision and service models against both peers and wider market averages.
100
120
100%
PICU
Eating Disorders
Mother and Baby
Low Secure
Medium Secure
High Secure
High Dependency Rehabilitation
Longer Term Complex / Continuing Care
Other Mental Health Beds (excludes CAMHS, SubstanceMisuse, and MoD)
The following pages analyse specialist bed provision by mean length of stay and bed occupancy and consultant psychiatrists and qualified nurses per 10 beds.
Where an organisation is missing from the data, they have either not reported figures in this area or do not provide these specialist services.
This section has been expanded this year at the request of members, to reflect the importance of specialist beds and the significant proportion of resources (budget and workforce) that are invested in these areas.
Specialist beds can be delivered for both core district populations and also for external populations. Beds can be commissioned locally or through specialist commissioning routes, and these beds are sometimes also traded commercially. Due to the varied range and coverage of specialist bed portfolios it is not possible to robustly benchmark them on a per capita population basis. However, it is possible to draw comparisons of bed provision, utilisation, and length of stay which will add value to the knowledge base of Trusts and Health Boards. The benchmarking toolkit explores many of these areas in great detail.
The following chart shows Trust and Health Board positions for specialist beds against average provision rates for peers. Although there may be a level of ambiguity for individual Trusts / LHBs regarding the definition of specialist beds in local circumstances, the standard definition used for benchmarking purposes is that specialist beds are “all beds except Adult Acute and Older Adult beds”, and complies with the Mental Health Network’s guidance on bed definitions. The figure below shows your organisation's proportion of beds in each category as a percentage of all your specialist beds (inner ring) compared to the national average of beds in each category (outer ring). Typically, many specialist beds are in low and medium secure services which together account for over 40% of specialist bed provision. This report, and related mental health toolkit, will allow participants to test their provision and service models against both peers and wider market averages.
The following pages analyse specialist bed provision by mean length of stay and bed occupancy and consultant psychiatrists and qualified nurses per 10 beds.
Where an organisation is missing from the data, they have either not reported figures in this area or do not provide these specialist services.
23Mental Health Benchmarking Report 2014
NHS Benchmarking Network
PICU
T00: n/a
Mean: 42.6
Median: 40.4
Upper Q: 48.0
Lower Q: 28.6
SHA:
Trusts:
Figure 17
T00: n/a
Mean: 82.9%
Median: 85.5%
Upper Q: 93.1%
Lower Q: 74.9%
SHA:
Trusts:
Figure 18
Around 80% of contributors provider Psychiatric Intensive Care Units. The length of stay in PICU beds is shown in the chart below. This relates solely to the period of time spent in PICU beds, which may be part of a longer admission. The mean length of stay across all member organisations with these beds is {BMChart17-Mean} days. This compares to a mean of 48 days last year.
This year's data shows a quartile range of {BMChart17-LQ} to {BMChart17-UQ} days which is also a reduction compared to last year (31 to 52 days). The full data range, however, runs from {BMChart17-Min} to {BMChart17-Max} days which illustrates differing approaches to the use of these beds between organisations. Long stays demonstrate opportunities for Trusts and LHBs in stepping down patients more
0
20
40
60
80
100
120
T30
T68
T56
T55
T48
T10
T16
T13
T27
T79
T38
T42
T47
T29
T01
T17
T28
T46
T65
T61
T33
T80
T34
T32
T37
T50
T31
T19
T51
T36
T18
T44
T23
T53
T03
T35
T41
T12
T21
T39
T70
T20
T24
T45
T11
T52
T60
T66
T04
T72
T77
T08
PICU - Mean length of stay (excluding leave and unadjusted for outliers)
PICU bed occupancy is, on average, lower than bed occupancy of adult acute beds (the PICU median is {BMChart18-Median} compared to the adult acute median of {BMChart4-Median}). Providers and commissioners must try to strike the right balance between availability of beds for new admissions and good levels of occupancy. PICU bed occupancy has however still increased from 82.3% in 2013.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T53
T29
T68
T28
T10
T50
T21
T46
T30
T33
T13
T25
T20
T03
T44
T18
T04
T07
T48
T51
T31
T70
T27
T52
T55
T65
T77
T12
T66
T37
T80
T42
T36
T41
T35
T75
T16
T60
T17
T08
T32
T56
T19
T24
T34
T11
T01
T39
T23
T45
T38
T47
T79
T72
PICU bed occupancy
0.0
0.5
1.0
1.5
2.0
2.5
The number of qualified nurses per 10 beds is also a useful benchmark for comparison. Figure 20, below, shows a WTE total for qualified nurses (incorporating Agenda for Change Band 5 and above). For PICU beds, the mean is {BMChart68
10.0
15.0
20.0
25.0
30.0
35.0
Around 80% of contributors provider Psychiatric Intensive Care Units. The length of stay in PICU beds is shown in the chart below. This relates solely to the period of time spent in PICU beds, which may be part of a longer admission. The mean length of stay across all member organisations with these beds is 42.6 days. This compares to a mean of 48 days last year.
This year's data shows a quartile range of 28.6 to 48.0 days which is also a reduction compared to last year (31 to 52 days). The full data range, however, runs from 15.0 to 119.0 days which illustrates differing approaches to the use of these beds between organisations. Long stays demonstrate opportunities for Trusts and LHBs in stepping down patients more rapidly.
PICU bed occupancy is, on average, lower than bed occupancy of adult acute beds (the PICU median is 85.5% compared to the adult acute median of 93%). Providers and commissioners must try to strike the right balance between availability of beds for new admissions and good levels of occupancy. PICU bed occupancy has however still increased from 82.3% in 2013.
The number of qualified nurses per 10 beds is also a useful benchmark for comparison. Figure 20, below, shows a WTE total for qualified nurses (incorporating Agenda for Change Band 5 and above). For PICU beds, the mean is 14.4 qualified nurses per 10 beds.
24Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.7
Median: 0.6
Upper Q: 0.8
Lower Q: 0.5
SHA:
Trusts:
Figure 19
T00: n/a
Mean: 14.4
Median: 14.0
Upper Q: 17.2
Lower Q: 10.4
SHA:
Trusts:
Figure 20
0.0
0.5
1.0
1.5
2.0
2.5
T52
T04
T72
T31
T41
T53
T11
T68
T66
T46
T29
T39
T18
T33
T08
T23
T35
T55
T28
T65
T42
T21
T13
T01
T56
T27
T44
T47
T34
T38
T48
T45
T79
T50
T24
T75
T36
PICU - WTE Consultant Psychiatrists per 10 beds
The number of qualified nurses per 10 beds is also a useful benchmark for comparison. Figure 20, below, shows a WTE total for qualified nurses (incorporating Agenda for Change Band 5 and above). For PICU beds, the mean is {BMChart68-Mean} qualified nurses per 10 beds.
The following graphs show the number of whole time equivalent (WTE) consultant psychiatrists and nurses per 10 PICU beds. These denominators are used to allow for accurate comparisons between organisations of different sizes who provide PICU beds.
For PICU the mean number of consultant psychiatrists per 10 beds is {BMChart67-Mean} but the range is from {BMChart67-Min} to {BMChart67-Max} consultants per 10 beds showing that in some organisations, patients in PICU beds may receive significantly more senior medical input. There may also be some variation between how medical staff are allocated in different organisations, with some specialties having dedicated consultant input and others having consultants who work across several specialties.
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
T52
T70
T50
T33
T29
T80
T75
T08
T41
T17
T04
T60
T77
T30
T72
T68
T01
T36
T12
T35
T13
T34
T31
T42
T66
T21
T45
T19
T39
T48
T46
T03
T53
T27
T24
T56
T18
T44
T05
T11
T47
T20
T38
T28
T55
T65
T23
T79
T32
PICU - WTE Qualified nurses per 10 beds
The number of qualified nurses per 10 beds is also a useful benchmark for comparison. Figure 20, below, shows a WTE total for qualified nurses (incorporating Agenda for Change Band 5 and above). For PICU beds, the mean is 14.4 qualified nurses per 10 beds.
The following graphs show the number of whole time equivalent (WTE) consultant psychiatrists and nurses per 10 PICU beds. These denominators are used to allow for accurate comparisons between organisations of different sizes who provide PICU beds.
For PICU the mean number of consultant psychiatrists per 10 beds is 0.7 but the range is from 0.1 to 2.0 consultants per 10 beds showing that in some organisations, patients in PICU beds may receive significantly more senior medical input. There may also be some variation between how medical staff are allocated in different organisations, with some specialties having dedicated consultant input and others having consultants who work across several specialties.
25Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Eating Disorders
T00: n/a
Mean: 91
Median: 85
Upper Q: 101
Lower Q: 74
SHA:
Trusts:
Figure 21
T00: n/a
Mean: 79.1%
Median: 80.5%
Upper Q: 84.1%
Lower Q: 76.9%
SHA:
Trusts:
Figure 22
Eating Disorders beds are identified in this adult focused report although it is acknowledged that some may be occupied by patients from a slightly younger age group where CAMHS provision in this specialty is not available. The mean length of stay in an Eating Disorders bed is {BMChart72-Mean} days although the Trust with the shortest stays report a LOS of just {BMChart72-Min} days, less than half the national mean. Fewer than one third of participants report provision of specialist beds for eating disorders (17 of the 66 contributors).
0
20
40
60
80
100
120
140
160
180
T08
T11
T56
T20
T35
T80
T50
T18
T04
T48
T39
T44
T26
T27
T28
T47
T29
T52
Eating disorders - Mean length of stay (excluding leave and unadjusted for outliers)
Bed Occupancy for Eating Disorders beds is shown below. On average, median bed occupancy sits at {BMChart90-Median} which is lower than some other specialist services. This would suggest that access to beds should be good, and spaces should typically be available when admission is required. However it is noted that the relatively small number of providers offering inpatient facilities for Eating Disorders patients means that equitable access to local care cannot be certain across all areas of England and Wales. The MH toolkit can also be used to explore the extent to which community based Eating Disorders services are provided by participants.
below. The mean figure reported is {BMChart73with senior medical input to PICU and low secure beds.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T18
T50
T44
T26
T27
T04
T20
T29
T52
T11
T08
T47
T35
T48
T80
T28
T39
T56
Eating disorders - Bed Occupancy
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
Eating Disorders beds are identified in this adult focused report although it is acknowledged that some may be occupied by patients from a slightly younger age group where CAMHS provision in this specialty is not available. The mean length of stay in an Eating Disorders bed is 91 days although the Trust with the shortest stays report a LOS of just 42 days, less than half the national mean. Fewer than one third of participants report provision of specialist beds for eating disorders (17 of the 66 contributors).
Bed Occupancy for Eating Disorders beds is shown below. On average, median bed occupancy sits at 80.5% which is lower than some other specialist services. This would suggest that access to beds should be good, and spaces should typically be available when admission is required. However it is noted that the relatively small number of providers offering inpatient facilities for Eating Disorders patients means that equitable access to local care cannot be certain across all areas of England and Wales. The MH toolkit can also be used to explore the extent to which community based Eating Disorders services are provided by participants.
below. The mean figure reported is 0.6 WTE consultants per 10 beds which is comparable with senior medical input to PICU and low secure beds.
26Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.6
Median: 0.6
Upper Q: 0.8
Lower Q: 0.4
SHA:
Trusts:
Figure 23
T00: n/a
Mean: 1.8
Median: 1.6
Upper Q: 2.1
Lower Q: 1.3
SHA:
Trusts:
Figure 24
Medical input for patients in Eating Disorders beds is an important measure, and can be seen in the chart below. The mean figure reported is {BMChart73-Mean} WTE consultants per 10 beds which is comparable with senior medical input to PICU and low secure beds.
The skill mix in Eating Disorder services is frequently different from other inpatient units. This graph shows the combined number of WTE clinical psychologists and OTs, which has a mean value of {BMChart74-Mean} WTE per 10 beds. It is useful to see the impact access to psychology and occupational therapy may have on length of stay in these beds. Specialist therapists are therefore three times more prevalent on Eating Disorders beds than consultant medical staff.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
T50
T48
T56
T52
T29
T39
T08
T18
T26
T44
T35
T80
T04
T27
Eating disorders - WTE Consultant Psychiatrists per 10 beds
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
T80
T26
T28
T50
T08
T56
T20
T48
T39
T35
T52
T04
T44
T11
T29
T18
Eating disorders - WTE Therapists per 10 beds
Medical input for patients in Eating Disorders beds is an important measure, and can be seen in the chart below. The mean figure reported is 0.6 WTE consultants per 10 beds which is comparable with senior medical input to PICU and low secure beds.
The skill mix in Eating Disorder services is frequently different from other inpatient units. This graph shows the combined number of WTE clinical psychologists and OTs, which has a mean value of 1.8 WTE per 10 beds. It is useful to see the impact access to psychology and occupational therapy may have on length of stay in these beds. Specialist therapists are therefore three times more prevalent on Eating Disorders beds than consultant medical staff.
27Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Low Secure
T00: n/a
Mean: 487.5
Median: 464.0
Upper Q: 696.5
Lower Q: 269.0
SHA:
Trusts:
Figure 25
T00: n/a
Mean: 89.1%
Median: 90.0%
Upper Q: 94.4%
Lower Q: 86.0%
SHA:
Trusts:
Figure 26
Low secure services treat patients who have been identified as requiring secure hospital admission for assessment or treatment but do not require intensive care. Low secure services can also be used as a step down from medium secure services. The length of stay measure relates to the time spent in a low secure bed which may be shorter than the patient's whole admission. Around two thirds of participants have provided data on low secure provision.
The mean length of stay across all organisations is {BMChart19-Mean} days, compared to 471 days in 2013. The upper and lower quartiles of {BMChart19-UQ} and {BMChart19-LQ} days respectively indicate significant variation of more than one year across organisations.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T70
T55
T20
T08
T56
T39
T04
T28
T13
T26
T24
T38
T53
T52
T35
T31
T19
T61
T21
T65
T11
T45
T41
T36
T48
T29
T80
T44
T14
T71
T33
T03
T16
T37
T18
T77
T79
T42
T27
T32
T68
T67
T73
T17
T10
Low secure - Bed Occupancy
0
100
200
300
400
500
600
700
800
900
1,000
T11
T65
T55
T79
T68
T16
T10
T04
T17
T27
T80
T42
T61
T36
T39
T56
T33
T08
T13
T26
T35
T32
T31
T29
T20
T41
T03
T14
T21
T77
T70
T45
T71
T44
T37
T28
T24
T19
T18
T73
T67
T53
T52
Low Secure - Mean length of stay (excluding leave and unadjusted for outliers)
The median bed occupancy figure reported for low secure beds is {BMChart69-Median} . This is less than the adult acute bed occupancy rate of {BMChart4-Median} and the medium secure bed occupancy rate of {BMChart75-Median}
The number of Consultant Psychiatrists per 10 beds is shown in Figure 27 below and demonstrates a mean of {BMChart70consultants per 10 beds.typically have a length of stay ten times shorter than low secure bedson an illness.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
10 low secure beds is {BMChart71beds), indicating that while senior medical input between the two specialties is comparable, nursing ratios are lower for patients in low secure beds
10
12
14
16
18
Low secure services treat patients who have been identified as requiring secure hospital admission for assessment or treatment but do not require intensive care. Low secure services can also be used as a step down from medium secure services. The length of stay measure relates to the time spent in a low secure bed which may be shorter than the patient's whole admission. Around two thirds of participants have provided data on low secure provision.
The mean length of stay across all organisations is 487.5 days, compared to 471 days in 2013. The upper and lower quartiles of 696.5 and 269.0 days respectively indicate significant variation of more than one year across organisations.
The median bed occupancy figure reported for low secure beds is 90.0% . This is less than the adult acute bed occupancy rate of 93% and the medium secure bed occupancy rate of 91.5%
The number of Consultant Psychiatrists per 10 beds is shown in Figure 27 below and demonstrates a mean of 0.7 consultants per 10 beds but with a range from 0.1 to 1.5 consultants per 10 beds. The organisational mean average is virtually identical to PICU beds where patients typically have a length of stay ten times shorter than low secure beds as PICU targets the most acute phase on an illness.
10 low secure beds is 9.1 WTE which is less than on PICU (14.4 WTE per 10 beds), indicating that while senior medical input between the two specialties is comparable, nursing ratios are lower for patients in low secure beds who, as a cohort, are likely to be less acutely unwell.
28Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.7
Median: 0.6
Upper Q: 0.7
Lower Q: 0.5
SHA:
Trusts:
Figure 27
T00: n/a
Mean: 9.1
Median: 8.4
Upper Q: 10.0
Lower Q: 7.9
SHA:
Trusts:
Figure 28
The number of Consultant Psychiatrists per 10 beds is shown in Figure 27 below and demonstrates a mean of {BMChart70-Mean} consultants per 10 beds but with a range from {BMChart70-Min} to {BMChart70-Max} consultants per 10 beds. The organisational mean average is virtually identical to PICU beds where patients typically have a length of stay ten times shorter than low secure beds as PICU targets the most acute phase on an illness.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
T29
T11
T70
T45
T67
T41
T36
T61
T39
T44
T48
T56
T26
T35
T55
T80
T71
T52
T03
T08
T13
T04
T68
T42
T65
T79
T21
T53
T31
T18
T24
T17
T28
T33
T27
T14
Low secure - WTE Consultant Psychiatrists per 10 beds
The number of qualified nurses per 10 low secure beds is illustrated below. The mean number of nurses per 10 low secure beds is {BMChart71-Mean} WTE which is less than on PICU ({BMChart68-Mean} WTE per 10 beds), indicating that while senior medical input between the two specialties is comparable, nursing ratios are lower for patients in low secure beds who, as a cohort, are likely to be less acutely unwell.
0
2
4
6
8
10
12
14
16
18
T80
T35
T52
T56
T27
T67
T05
T36
T68
T38
T33
T65
T20
T53
T04
T73
T70
T42
T55
T13
T48
T39
T17
T14
T18
T32
T77
T61
T41
T08
T21
T19
T26
T45
T44
T03
T71
T11
T24
T79
T28
T29
T31
Low secure - WTE Qualified nurses per 10 beds
The number of Consultant Psychiatrists per 10 beds is shown in Figure 27 below and demonstrates a mean of 0.7 consultants per 10 beds but with a range from 0.1 to 1.5 consultants per 10 beds. The organisational mean average is virtually identical to PICU beds where patients typically have a length of stay ten times shorter than low secure beds as PICU targets the most acute phase on an illness.
The number of qualified nurses per 10 low secure beds is illustrated below. The mean number of nurses per 10 low secure beds is 9.1 WTE which is less than on PICU (14.4 WTE per 10 beds), indicating that while senior medical input between the two specialties is comparable, nursing ratios are lower for patients in low secure beds who, as a cohort, are likely to be less acutely unwell.
29Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Medium Secure
T00: n/a
Mean: 531
Median: 543
Upper Q: 707
Lower Q: 266
SHA:
Trusts:
Figure 29
T00: n/a
Mean: 91.7%
Median: 91.5%
Upper Q: 97.1%
Lower Q: 88.5%
SHA:
Trusts:
Figure 30
Medium secure services data has been provided by 24 of the project's 66 participant organisations confirming this as a specialist service provided by around one third of NHS mental health providers with additional input from independent sector providers.
Medium secure services generally have a longer length of stay than less secure services. Member organisations reported a median position of {BMChart91-Median} days for length of stay this year. This compares to {BMChart19-Median} days for low secure services, although the range for medium secure bed LOS is significant, from {BMChart91-Min} to {BMChart91-Max} days across all organisations. The mean LOS in medium secure beds has decreased this year, from an average 574 days in 2013
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T10
T32
T11
T04
T61
T13
T24
T28
T53
T31
T37
T48
T79
T68
T27
T08
T16
T56
T21
T44
T29
T38
T26
T65
T80
Medium Secure - Bed Occupancy
Bed occupancy for medium secure beds is one of the highest reported this year, with a median figure of {BMChart75-Median} across participants, similar to the rate for adult acute beds. There is minimal variation here, with approximately two thirds of participants reporting bed occupancy rates of 90% or above, and the median figure has not changed since 2013.
Consultant medical input to medium secure beds is virtually identical to such inputPICU, with all reporting a mean figure of 0.6 to {BMChart76
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
0
100
200
300
400
500
600
700
800
900
1,000
T29
T10
T13
T16
T11
T38
T79
T32
T27
T68
T61
T37
T56
T80
T65
T08
T48
T21
T31
T26
T28
T04
T44
T53
T24
Medium Secure - Mean length of stay (excluding leave and unadjusted for outliers)
10
12
14
Medium secure services data has been provided by 24 of the project's 66 participant organisations confirming this as a specialist service provided by around one third of NHS mental health providers with additional input from independent sector providers.
Medium secure services generally have a longer length of stay than less secure services. Member organisations reported a median position of 543 days for length of stay this year. This compares to 464.0 days for low secure services, although the range for medium secure bed LOS is significant, from 158 to 958 days across all organisations. The mean LOS in medium secure beds has decreased this year, from an average 574 days in 2013
Bed occupancy for medium secure beds is one of the highest reported this year, with a median figure of 91.5% across participants, similar to the rate for adult acute beds. There is minimal variation here, with approximately two thirds of participants reporting bed occupancy rates of 90% or above, and the median figure has not changed since 2013.
Consultant medical input to medium secure beds is virtually identical to such input in low secure services and PICU, with all reporting a mean figure of 0.6 to 0.7 WTE consultant psychiatrists per 10 beds.
30Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.7
Median: 0.7
Upper Q: 0.8
Lower Q: 0.6
SHA:
Trusts:
Figure 31
T00: n/a
Mean: 9.4
Median: 9.6
Upper Q: 10.3
Lower Q: 8.1
SHA:
Trusts:
Figure 32
Consultant medical input to medium secure beds is virtually identical to such input in low secure services and PICU, with all reporting a mean figure of 0.6 to {BMChart76-Mean} WTE consultant psychiatrists per 10 beds.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
T56
T29
T11
T48
T08
T31
T44
T24
T38
T26
T21
T61
T27
T13
T04
T28
T68
T79
T53
T80
Medium secure - WTE Consultant Psychiatrists per 10 beds
Qualified nurses per 10 medium secure beds is shown below. With a mean figure of {BMChart77-Mean} this is only marginally higher than the nursing ratio of {BMChart71-Mean} WTE nurses per 10 low secure beds. There is some variation on an organisational level, with some respondents reporting fewer qualified nurses on their medium secure wards than on their low secure equivalents.
0
2
4
6
8
10
12
14
T68
T48
T44
T13
T04
T27
T65
T21
T38
T08
T80
T53
T56
T31
T29
T32
T26
T11
T24
T28
T79
T61
Medium secure - WTE Qualified nurses per 10 beds
Consultant medical input to medium secure beds is virtually identical to such input in low secure services and PICU, with all reporting a mean figure of 0.6 to 0.7 WTE consultant psychiatrists per 10 beds.
Qualified nurses per 10 medium secure beds is shown below. With a mean figure of 9.4 this is only marginally higher than the nursing ratio of 9.1 WTE nurses per 10 low secure beds. There is some variation on an organisational level, with some respondents reporting fewer qualified nurses on their medium secure wards than on their low secure equivalents.
31Mental Health Benchmarking Report 2014
NHS Benchmarking Network
High Dependency Rehabilitation
T00: n/a
Mean: 477
Median: 391
Upper Q: 610
Lower Q: 221
SHA:
Trusts:
Figure 33
T00: n/a
Mean: 86.6%
Median: 86.8%
Upper Q: 91.6%
Lower Q: 82.3%
SHA:
Trusts:
Figure 34
High Dependency Rehabilitation services provide rehabilitation to clients with active symptoms, more complex needs and challenging behaviours. The usual aim of treatment is to prepare patients to step down to other rehabilitation services prior to independent or supported living.
The mean length of stay for patients in these beds is shown here. With a mean position across all providers of {BMChart92-Mean} days it is clear that patients in these beds typically have complex rehabilitation needs requiring long lengths of stay. There is significant variation between members, however, with stays ranging from {BMChart92-Min} days to {BMChart92-Max} days for the lowest and highest providers. Patients can be admitted into these beds from a variety of sources, including secure services, PICUs and directly from the community. Average length of stay positions may be influenced by small numbers of extremely long stay
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T19
T46
T80
T18
T04
T20
T48
T21
T29
T42
T35
T53
T32
T31
T73
T61
T14
T08
T56
T36
T13
T60
T68
T38
T10
T11
T16
T24
T75
T66
T67
High Dependency Rehabilitation - Bed occupancy
The number of Consultant Psychiatrists, measured per 10 High Dependency Rehabilitation beds, is among the lowest when compared to other services, with a mean position of {BMChart7910 beds. This indicates that senior medical input to these beds is limited and infrequent compared to other services.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
T48
T13
T20
T68
T11
T31
T32
T56
T61
T42
T18
T46
T80
T29
T73
T35
T08
T14
T10
T16
T36
T38
T24
T21
T66
T67
T53
T72
T19
T60
T04
High dependency rehabilitation - Mean length of stay (excluding leave and unadjusted for outliers)
Bed occupancy for High Dependency Rehabilitation beds is lower than in the majority of other services and the median position reported across members is {BMChart78-Median}. Over two thirds of members report occupancy levels of below 90%.
The number of qualified (band 5 or above) nurses per 10 High Dependency RehabilitationFigure 33. The mean figure reported by members is {BMChart80represents
10
12
14
High Dependency Rehabilitation services provide rehabilitation to clients with active symptoms, more complex needs and challenging behaviours. The usual aim of treatment is to prepare patients to step down to other rehabilitation services prior to independent or supported living.
The mean length of stay for patients in these beds is shown here. With a mean position across all providers of 477 days it is clear that patients in these beds typically have complex rehabilitation needs requiring long lengths of stay. There is significant variation between members, however, with stays ranging from 49 days to 1,784 days for the lowest and highest providers. Patients can be admitted into these beds from a variety of sources, including secure services, PICUs and directly from the community. Average length of stay positions may be influenced by small numbers of extremely long stay patients.
The number of Consultant Psychiatrists, measured per 10 High Dependency Rehabilitation beds, is among the lowest when compared to other services, with a mean position of 0.4 WTE Consultants per 10 beds. This indicates that senior medical input to these beds is limited and infrequent compared to other services.
Bed occupancy for High Dependency Rehabilitation beds is lower than in the majority of other services and the median position reported across members is 86.8%. Over two thirds of members report occupancy levels of below 90%.
The number of qualified (band 5 or above) nurses per 10 High Dependency Rehabilitation beds is illustrated in Figure 33. The mean figure reported by members is 7.5 qualified nurses per 10 beds which represents one of the lowest staffing levels reported this year across all services.
32Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.4
Median: 0.3
Upper Q: 0.5
Lower Q: 0.2
SHA:
Trusts:
Figure 35
T00: n/a
Mean: 7.5
Median: 7.4
Upper Q: 8.2
Lower Q: 6.0
SHA:
Trusts:
Figure 36
The number of Consultant Psychiatrists, measured per 10 High Dependency Rehabilitation beds, is among the lowest when compared to other services, with a mean position of {BMChart79-Mean} WTE Consultants per 10 beds. This indicates that senior medical input to these beds is limited and infrequent compared to other services.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
T04
T11
T42
T13
T35
T56
T36
T31
T18
T66
T68
T48
T14
T53
T46
T75
T08
High Dependency Rehabilitation - WTE Consultant Psychiatrists per 10 beds
The number of qualified (band 5 or above) nurses per 10 High Dependency Rehabilitation beds is illustrated in Figure 33. The mean figure reported by members is {BMChart80-Mean} qualified nurses per 10 beds which represents one of the lowest staffing levels reported this year across all services.
0
2
4
6
8
10
12
14
T19
T67
T42
T14
T68
T35
T36
T56
T75
T73
T60
T48
T66
T38
T32
T11
T08
T46
T04
T13
T20
T18
T31
T53
High Dependency Rehabilitation - WTE Qualified nurses per 10 beds
The number of Consultant Psychiatrists, measured per 10 High Dependency Rehabilitation beds, is among the lowest when compared to other services, with a mean position of 0.4 WTE Consultants per 10 beds. This indicates that senior medical input to these beds is limited and infrequent compared to other services.
The number of qualified (band 5 or above) nurses per 10 High Dependency Rehabilitation beds is illustrated in Figure 33. The mean figure reported by members is 7.5 qualified nurses per 10 beds which represents one of the lowest staffing levels reported this year across all services.
33Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Longer Term Complex / Continuing Care
T00: n/a
Mean: 589.7
Median: 529.0
Upper Q: 782.0
Lower Q: 321.4
SHA:
Trusts:
Figure 37
T00: n/a
Mean: 86.1%
Median: 88.1%
Upper Q: 92.7%
Lower Q: 80.6%
SHA:
Trusts:
Figure 38
Longer Term Complex Care services care for patients who have high levels of disability from complex mental health conditions. These patients may have limited potential for future improvement and contain significantrisk to their own health or safety or that of others.
By its very definition, length of stay in longer term complex or continuing care is typically greater than in most other types of inpatient services. The median length of stay reported this year by members was {BMChart81-Median} days which compares to {BMChart92-Median} days for high dependency rehab beds.
0
200
400
600
800
1,000
1,200
1,400
1,600
T14
T56
T29
T18
T55
T80
T11
T32
T48
T70
T20
T41
T61
T73
T39
T27
T65
T08
T52
T19
T71
T10
T68
T46
T28
T23
T42
Longer Term Complex Care / Continuing Care - Mean length of stay (excluding leave and unadjusted for outliers)
Bed occupancy in this area has a median position of {BMChart93-Median}, comparable to {BMChart78-Median} for high dependency rehabilitation beds.
figure reported for any service. This means that in a typical provider, 1 consultant could look after up to 50 beds or, more likely, a smaller ward would have a part time consultant who also worked in other areas.
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0%
20%
40%
60%
80%
100%
T46
T29
T41
T80
T28
T42
T20
T18
T68
T08
T31
T55
T48
T61
T70
T73
T14
T10
T52
T39
T65
T27
T71
T11
T32
T56
T23
T19
Longer Term Complex / Continuing Care - Bed Occupancy
Nursenurses reported as {BMChart83input for longer term complex and continuing care is much lower than for other services. This may raise questions for providers on the appropriateness of the level of care provided.
10.0
15.0
20.0
25.0
30.0
Longer Term Complex Care services care for patients who have high levels of disability from complex mental health conditions. These patients may have limited potential for future improvement and contain significant risk to their own health or safety or that of others.
By its very definition, length of stay in longer term complex or continuing care is typically greater than in most other types of inpatient services. The median length of stay reported this year by members was 529.0 days which compares to 391 days for high dependency rehab beds.
Bed occupancy in this area has a median position of 88.1%, comparable to 86.8% for high dependency rehabilitation beds.
any service. This means that in a typical provider, 1 consultant could look after up to 50 beds or, more likely, a smaller ward would have a part time consultant who also worked in other areas.
Nurse staffing ratios for this area are also the lowest of any service, with a mean number of WTE qualified nurses reported as 7.0 per 10 beds. It is noted that the level of medical, nursing and therapy input for longer term complex and continuing care is much lower than for other services. This may raise questions for providers on the appropriateness of the level of care provided.
34Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.2
Median: 0.1
Upper Q: 0.3
Lower Q: 0.1
SHA:
Trusts:
Figure 39
T00: n/a
Mean: 7.0
Median: 5.6
Upper Q: 7.1
Lower Q: 4.2
SHA:
Trusts:
Figure 40
The mean number of consultant psychiatrists reported is {BMChart82-Mean} WTE per 10 beds, the lowestfigure reported for any service. This means that in a typical provider, 1 consultant could look after up to 50 beds or, more likely, a smaller ward would have a part time consultant who also worked in other areas.
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
T61
T52
T48
T56
T39
T46
T68
T31
T80
T41
T18
T65
T23
Longer Term Complex / Continuing Care - WTE Consultant Psychiatrists per 10 beds
Nurse staffing ratios for this area are also the lowest of any service, with a mean number of WTE qualified nurses reported as {BMChart83-Mean} per 10 beds. It is noted that the level of medical, nursing and therapy input for longer term complex and continuing care is much lower than for other services. This may raise questions for providers on the appropriateness of the level of care provided.
0.0
5.0
10.0
15.0
20.0
25.0
30.0
T61
T20
T80
T08
T05
T48
T46
T56
T73
T52
T65
T39
T11
T55
T14
T41
T71
T23
T68
T18
T19
T32
T28
T31
T70
Longer Term Complex / Continuing Care - WTE Qualified nurses per 10 beds
The mean number of consultant psychiatrists reported is 0.2 WTE per 10 beds, the lowest figure reported for any service. This means that in a typical provider, 1 consultant could look after up to 50 beds or, more likely, a smaller ward would have a part time consultant who also worked in other areas.
Nurse staffing ratios for this area are also the lowest of any service, with a mean number of WTE qualified nurses reported as 7.0 per 10 beds. It is noted that the level of medical, nursing and therapy input for longer term complex and continuing care is much lower than for other services. This may raise questions for providers on the appropriateness of the level of care provided.
35Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Clustering
T00: n/a
Mean: 1.4%
Median: 0.6%
Upper Q: 2.0%
Lower Q: 0.0%
SHA:
Trusts:
Figure 41
The use of mental health clusters adds huge potential to the benchmarking project for mental health providers operating within England. Cluster data was collected from Trusts and used a bed census date of 31st March 2014. It is noted that providers can now access detailed clustering data from the Health and Social Car Information Centre. Comments are therefore welcomed from members as to whether this content should continue into 2015 benchmarking reports.
The calculation of prevalence of patients in each cluster group is based on the percentage of patients in clusters 0 to 21 who are defined in each cluster group. The benchmarking calculation excludes patients who had not yet been clustered from the overall denominator. Where an organisation has confirmed that 0% of their admissions fell into a particular category, this information is illustrated on the graph.
Figure 41 below shows the percentage of patients occupying inpatient beds (all specialties) on the day of the census, who were classified as cluster 1 or 2 (non-psychosis, mild). This illustrates a range of between 0% and {BMChart98-Max} with a median prevalence of {BMChart98-Median}. This suggests service users with less severe mental health problems are being treated more and more in community services, with inpatient beds reserved for those who meet a higher threshold. This is consistent with reductions in bed numbers seen earlier. Therefore, the overall acuity of admitted patients in beds is likely to be increasing each year and ward staff may feel the impact of this on a day to day basis.
0%
2%
4%
6%
8%
10%
12%
14%
T47
T17
T79
T13
T67
T01
T73
T71
T03
T30
T31
T26
T39
T38
T25
T53
T42
T48
T52
T56
T04
T16
T44
T28
T45
T19
T65
T10
T61
T41
T36
T46
T27
T08
T50
T05
T18
T37
T34
T35
T51
T76
T14
T59
T24
T60
T29
T20
T55
T06
T32
T12
T33
T66
T23
T21
T11
Inpatient cluster profiles - 1 - 2 prevalence %
10%
15%
20%
25%
30%
10%
15%
20%
25%
30%
35%
40%
45%
Figure 42 shows the percentage of patients in inpatient beds who fell within clusters 1 to 4 (non-psychosis, mild to moderate). The median position of {BMChart99-Median} is a further decrease compared to 10% in both 2013 and 2012. This metric should be considered alongside the number and types of beds available in individual organisations, and availability and caseloads of community services in those areas.
Figure 43 shows the prevalence of all patients with a nonaccount for up to a minor change compared to last year (22%). When viewed in conjunction with the two previous charts, this shows that where patients are still being admitted with nonincreasingly to be in clusters 5
The use of mental health clusters adds huge potential to the benchmarking project for mental health providers operating within England. Cluster data was collected from Trusts and used a bed census date of 31st March 2014. It is noted that providers can now access detailed clustering data from the Health and Social Car Information Centre. Comments are therefore welcomed from members as to whether this content should continue into 2015 benchmarking reports.
The calculation of prevalence of patients in each cluster group is based on the percentage of patients in clusters 0 to 21 who are defined in each cluster group. The benchmarking calculation excludes patients who had not yet been clustered from the overall denominator. Where an organisation has confirmed that 0% of their admissions fell into a particular category, this information is illustrated on the graph.
Figure 41 below shows the percentage of patients occupying inpatient beds (all specialties) on the day of the census, who were classified as cluster 1 or 2 (non-psychosis, mild). This illustrates a range of between 0% and 12.0% with a median prevalence of 0.6%. This suggests service users with less severe mental health problems are being treated more and more in community services, with inpatient beds reserved for those who meet a higher threshold. This is consistent with reductions in bed numbers seen earlier. Therefore, the overall acuity of admitted patients in beds is likely to be increasing each year and ward staff may feel the impact of this on a day to day basis.
Figure 42 shows the percentage of patients in inpatient beds who fell within clusters 1 to 4 (non-psychosis, mild to moderate). The median position of 7.6% is a further decrease compared to 10% in both 2013 and 2012. This metric should be considered alongside the number and types of beds available in individual organisations, and availability and caseloads of community services in those areas.
Figure 43 shows the prevalence of all patients with a nonaccount for up to 44.4% of patients in beds. The median figure is 23.6%. This is a minor change compared to last year (22%). When viewed in conjunction with the two previous charts, this shows that where patients are still being admitted with nontherefore of greater acuity than in previous years.
36Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 9.0%
Median: 7.6%
Upper Q: 11.4%
Lower Q: 5.1%
SHA:
Trusts:
Figure 42
T00: n/a
Mean: 23.7%
Median: 23.6%
Upper Q: 28.6%
Lower Q: 17.8%
SHA:
Trusts:
Figure 43
0%
5%
10%
15%
20%
25%
30%
T47
T17
T73
T67
T01
T42
T19
T25
T26
T71
T39
T50
T03
T53
T20
T66
T31
T04
T41
T52
T21
T79
T44
T06
T13
T28
T61
T32
T16
T30
T34
T65
T36
T35
T29
T48
T24
T60
T45
T27
T38
T10
T33
T05
T46
T23
T51
T56
T12
T14
T59
T18
T76
T08
T37
T11
T55
Inpatient cluster profiles - 1 - 4 prevalence %
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
T47
T17
T19
T01
T44
T26
T60
T38
T51
T59
T23
T25
T73
T14
T66
T50
T42
T03
T31
T21
T11
T27
T24
T67
T20
T53
T79
T32
T29
T06
T34
T41
T65
T33
T04
T35
T16
T45
T39
T28
T61
T36
T13
T10
T52
T56
T08
T71
T18
T37
T48
T55
T05
T30
T46
T12
T76
Inpatient cluster profiles - 1 - 8 prevalence %
10%
20%
30%
40%
50%
60%
70%
80%
10%
15%
20%
Figure 43 shows the prevalence of all patients with a non-psychosis diagnosis (clusters 1 to 8) which can account for up to {BMChart100-Max} of patients in beds. The median figure is {BMChart100-Median}. This is a minor change compared to last year (22%). When viewed in conjunction with the two previous charts, this shows that where patients are still being admitted with non-psychosis diagnoses, these patients tend increasingly to be in clusters 5-8 and therefore of greater acuity than in previous years.
Figure 43 shows the prevalence of all patients with a non-psychosis diagnosis (clusters 1 to 8) which can account for up to 44.4% of patients in beds. The median figure is 23.6%. This is a minor change compared to last year (22%). When viewed in conjunction with the two previous charts, this shows that where patients are still being admitted with non-psychosis diagnoses, these patients tend increasingly to be in clusters 5-8 and therefore of greater acuity than in previous years.
37Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 51.2%
Median: 51.5%
Upper Q: 57.4%
Lower Q: 44.3%
SHA:
Trusts:
Figure 44
T00: n/a
Mean: 6.8%
Median: 6.1%
Upper Q: 9.1%
Lower Q: 3.7%
SHA:
Trusts:
Figure 45
0%
10%
20%
30%
40%
50%
60%
70%
80%
T30
T66
T18
T55
T13
T12
T46
T37
T08
T35
T28
T41
T61
T31
T04
T39
T32
T36
T26
T24
T48
T67
T45
T56
T21
T19
T27
T52
T25
T38
T53
T11
T34
T60
T16
T33
T14
T29
T03
T47
T79
T42
T73
T50
T71
T44
T65
T01
T06
T23
T59
T51
T05
T10
T20
T17
T76
Inpatient cluster profiles - 10 - 16 prevalence %
0%
5%
10%
15%
20%
T48
T16
T46
T33
T50
T65
T52
T20
T01
T04
T36
T08
T61
T11
T39
T44
T34
T47
T23
T13
T59
T71
T55
T41
T21
T25
T29
T37
T53
T38
T56
T32
T03
T26
T79
T51
T67
T14
T27
T31
T10
T45
T05
T12
T24
T17
T19
T06
T42
T60
T35
T18
T30
T28
Inpatient cluster profiles - 17 prevalence %
100%
In previous years, a measure of all patients with psychosis was used, however this year patients in cluster 17 ( Psychosis and Affective Disorder) have been analysed separately at the request of the Mental Health Reference Group. Figure 44 shows patients in clusters 10 to 16. This group can account for up to {BMChart101-Max} of adult acute bed occupants, though the median figure is {BMChart101-Median}. Combined with the measure for cluster 17 in Figure 45 which follows ({BMChart102-Median}) this suggests little variation from the 57% reported as the 2013 median for clusters 10 - 17.
Figure 45, below, shows the prevalence of patients in cluster 17 occupying adult acute beds on 31st March 2014. These patients occupy a significant number of beds in some organisations with a median of {BMChart102-Median} of beds solely for this one cluster.
Clusters 18 to 21 relate to organic disorders such as cognitive impairment or dementia. Figure 44 shows a median position of {BMChart103(15%). Thesefrailty. This can be explored further in the mental health benchmarking toolkit. The outlying organisation here predominantly provides older adult mental health services and therefore this level of clustering is to be expected.
In previous years, a measure of all patients with psychosis was used, however this year patients in cluster 17 ( Psychosis and Affective Disorder) have been analysed separately at the request of the Mental Health Reference Group. Figure 44 shows patients in clusters 10 to 16. This group can account for up to 76.7% of adult acute bed occupants, though the median figure is 51.5%. Combined with the measure for cluster 17 in Figure 45 which follows (6.1%) this suggests little variation from the 57% reported as the 2013 median for clusters 10 - 17.
Figure 45, below, shows the prevalence of patients in cluster 17 occupying adult acute beds on 31st March 2014. These patients occupy a significant number of beds in some organisations with a median of 6.1% of beds solely for this one cluster.
Clusters 18 to 21 relate to organic disorders such as cognitive impairment or dementia. Figure 44 shows a median position of 14.5% across all organisations which has changed little from last year (15%). These clusters can refer to typical older adults illnesses but also to working age adults with enhanced frailty. This can be explored further in the mental health benchmarking toolkit. The outlying organisation here predominantly provides older adult mental health services and therefore this level of clustering is to be expected.
38Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 17.8%
Median: 14.5%
Upper Q: 21.2%
Lower Q: 11.2%
SHA:
Trusts:
Figure 46
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T76
T05
T10
T06
T71
T20
T79
T51
T73
T17
T65
T29
T59
T45
T23
T42
T12
T53
T14
T52
T27
T34
T60
T44
T24
T28
T03
T33
T36
T32
T50
T16
T11
T21
T37
T56
T48
T39
T35
T18
T61
T31
T25
T01
T38
T30
T46
T04
T55
T41
T08
T67
T26
T13
T19
T47
T66
Inpatient cluster profiles - 18- 21 prevalence %
Clusters 18 to 21 relate to organic disorders such as cognitive impairment or dementia. Figure 44 shows a median position of {BMChart103-Median} across all organisations which has changed little from last year (15%). These clusters can refer to typical older adults illnesses but also to working age adults with enhanced frailty. This can be explored further in the mental health benchmarking toolkit. The outlying organisation here predominantly provides older adult mental health services and therefore this level of clustering is to be expected.
Clusters 18 to 21 relate to organic disorders such as cognitive impairment or dementia. Figure 44 shows a median position of 14.5% across all organisations which has changed little from last year (15%). These clusters can refer to typical older adults illnesses but also to working age adults with enhanced frailty. This can be explored further in the mental health benchmarking toolkit. The outlying organisation here predominantly provides older adult mental health services and therefore this level of clustering is to be expected.
39Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Use of the Mental Health Act
T00: n/a
Mean: 29.7%
Median: 28.6%
Upper Q: 34.7%
Lower Q: 24.0%
SHA:
Trusts:
Figure 47
Figure 48
0%
10%
20%
30%
40%
50%
60%
70%
T06
T27
T10
T46
T48
T04
T13
T56
T55
T52
T41
T39
T78
T28
T26
T16
T38
T14
T44
T21
T80
T29
T53
T30
T08
T67
T18
T20
T77
T35
T42
T05
T19
T36
T47
T59
T65
T23
T37
T32
T51
T31
T03
T70
T01
T33
T12
T24
T11
T73
T75
T60
T71
T68
T72
T61
T66
Adult Acute beds - Percentage of all admissions under the Mental Health Act
Figure 48 below shows how your organisation's use of the different parts of the Mental Health Act compares to the average nationally. The inner ring represents your organisation, and the outer ring is the average for all organisations, showing of uses of the Act, what proportion were attributable to each section. If only one ring is shown, this indicates your organisation did not provide data on this metric. Section 2 and Section 3 are the most frequently used sections accounting for over 90% of sections.
Section 2
Section 3
Section 37
Section 37 / 41
Section 47
Section 47/49
The extent to which patients occupying beds are there as the result of a Mental Health Act section being applied gives useful background, in conjunction with the clustering analysis shown earlier. It is also important to consider these alongside bed occupancy rates and average length of stay.
Figure 47 below shows the percentage of patients in adult acute beds whose admissions were enforced under the Mental Health Act. The mean figure is 29.8% compared to 29% in 2013 and 25% in 2012. The increasing use of compulsion will have implications for bed availability for patients not admitted under a section and may limit spaces available to this cohort. Organisations who have seen a rise in line with the average increase may also find that acuity of patients has increased as patients detained under the Mental Health Act may have more complex needs.
Figure 48 below shows how your organisation's use of the different parts of the Mental Health Act compares to the average nationally. The inner ring represents your organisation, and the outer ring is the average for all organisations, showing of uses of the Act, what proportion were attributable to each section. If only one ring is shown, this indicates your organisation did not provide data on this metric. Section 2 and Section 3 are the most frequently used sections accounting for over 90% of sections.
40Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Community Services
Figure 49
Figure 50
Organisations report both their face to face and nonnumber of face to face contacts across all community mental health teams. While the caseload, shown above, has increased over the last year, the number of contacts has grown marginally from {BSPK_contacts_BMChart117}that individual patients will be receiving fewer contacts, perhaps because the mental health workforce has not increased in line with the increase in demand noted from the caseload numbers.mental health reference group members include the reduction in the number of Assertive Outreach teams and Older People's CMHTs as new service models emerge.
A substantially greater number of mental health service users access community mental health services than occupy inpatient beds at any given time. Some patients may move between inpatient and community care, while others may never be admitted to hospital and be cared for entirely in the community. Although acuity of this caseload can be less than that of the inpatient cohort, it should be noted that most inpatients are also users of community mental health services. Community mental health services play an important role in non-bed based service delivery with step up and step down models of care clearly established in specialist mental health services. The term “community mental health services “can be interpreted in different ways. For the purposes of this report community mental health services are defined as services that support service users outside of the hospital context, often in a domiciliary or community clinic location. Community mental health services work with people with severe and enduring mental illness through well-defined care pathways and protocols. Although it is recognised that services have evolved since the publication of the National Service Framework in 1999, the reference group have adopted a definition of community mental health services that recognises the core principles and shape of the NSF. The following core services have been included within the definition of community mental health services:
* Community Mental Health Teams (generic CMHTs) * Crisis Resolution and Home Treatment (CRHT) * Assertive Outreach * Early Intervention (including early onset psychosis)* Assessment and Brief Intervention (including Primary Mental Health Teams) * Rehabilitation and Recovery * Older People * Memory services * Other Adult Community Mental Health Teams
Each of these services is analysed in detail across many domains within the benchmarking toolkit. Areas explored include:
* Activity and caseloads * Referrals * DNAs * Access and waiting times * Complaints * Incidents * Finance * Workforce
1,000
2,000
3,000
4,000
5,000
6,000
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
Figure 49, below, details the total combined caseload for all community mental health teams, benchmarked per 100,000 population. This is an aggregate figure which includes total caseload across all teams listed in the introduction to this section. The mean position this year is {BMChart116{BSPK_Caseload_BMChart116}overall reported prevalence ranges from {BMChart116population showing significant variation across different parts of the England and Wales. The growth in reported caseloads requires further validation with participants.benchmarking project, reference group members observed that the impact of IAPT may be reflected in new, larger caseload volumes. Reference group members also noted that discharging service users from community caseloads is becoming increasingly difficult.
Organisations report both their face to face and nonnumber of face to face contacts across all community mental health teams. While the caseload, shown above, has increased over the last year, the number of contacts has grown marginally from 36,329 in 2013 to 35,566 per 100,000 population this year. This suggests that individual patients will be receiving fewer contacts, perhaps because the mental health workforce has not increased in line with the increase in demand noted from the caseload numbers. Other factors noted by mental health reference group members include the reduction in the number of Assertive Outreach teams and Older People's CMHTs as new service models emerge.
A substantially greater number of mental health service users access community mental health services than occupy inpatient beds at any given time. Some patients may move between inpatient and community care, while others may never be admitted to hospital and be cared for entirely in the community. Although acuity of this caseload can be less than that of the inpatient cohort, it should be noted that most inpatients are also users of community mental health services. Community mental health services play an important role in non-bed based service delivery with step up and step down models of care clearly established in specialist mental health services. The term “community mental health services “can be interpreted in different ways. For the purposes of this report community mental health services are defined as services that support service users outside of the hospital context, often in a domiciliary or community clinic location. Community mental health services work with people with severe and enduring mental illness through well-defined care pathways and protocols. Although it is recognised that services have evolved since the publication of the National Service Framework in 1999, the reference group have adopted a definition of community mental health services that recognises the core principles and shape of the NSF. The following core services have been included within the definition of community mental health services:
* Community Mental Health Teams (generic CMHTs) * Crisis Resolution and Home Treatment (CRHT) * Assertive Outreach * Early Intervention (including early onset psychosis)* Assessment and Brief Intervention (including Primary Mental Health Teams) * Rehabilitation and Recovery * Older People * Memory services * Other Adult Community Mental Health Teams
Each of these services is analysed in detail across many domains within the benchmarking toolkit. Areas explored include:
* Activity and caseloads * Referrals * DNAs * Access and waiting times * Complaints * Incidents * Finance * Workforce
Figure 49, below, details the total combined caseload for all community mental health teams, benchmarked per 100,000 population. This is an aggregate figure which includes total caseload across all teams listed in the introduction to this section. The mean position this year is 2,231 compared to the figure of 1781 service users on the caseload per 100,000 population reported in 2013. The overall reported prevalence ranges from 967 to 5,094 service users per 100,000 population showing significant variation across different parts of the England and Wales. The growth in reported caseloads requires further validation with participants. Although IAPT data is excluded from the benchmarking project, reference group members observed that the impact of IAPT may be reflected in new, larger caseload volumes. Reference group members also noted that discharging service users from community caseloads is becoming increasingly difficult.
41Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 2,231
Median: 2,083
Upper Q: 2,509
Lower Q: 1,644
SHA:
Trusts:
Figure 49
T00: n/a
Mean: 35,566
Median: 34,359
Upper Q: 44,188
Lower Q: 27,169
SHA:
Trusts:
Figure 50
Organisations report both their face to face and non-face to face contacts. The graph below shows the total number of face to face contacts across all community mental health teams. While the caseload, shown above, has increased over the last year, the number of contacts has grown marginally from {BSPK_contacts_BMChart117} in 2013 to {BMChart117-Mean} per 100,000 population this year. This suggests that individual patients will be receiving fewer contacts, perhaps because the mental health workforce has not increased in line with the increase in demand noted from the caseload numbers. Other factors noted by mental health reference group members include the reduction in the number of Assertive Outreach teams and Older People's CMHTs as new service models emerge.
10.0
15.0
20.0
25.0
30.0
10,000.0
12,000.0
14,000.0
0
1,000
2,000
3,000
4,000
5,000
6,000
T71
T31
T11
T37
T16
T39
T52
T42
T48
T51
T59
T29
T26
T33
T36
T19
T05
T07
T53
T77
T20
T25
T21
T17
T28
T80
T44
T10
T04
T24
T35
T56
T34
T68
T73
T41
T01
T55
T13
T67
T23
T32
T38
T14
T08
T45
T18
T50
T47
T03
T72
T30
T65
T46
T70
T66
T75
T27
Community Mental Health Teams - Caseload per 100,000 population
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
T37
T31
T48
T16
T17
T59
T06
T53
T24
T25
T51
T50
T33
T32
T45
T67
T11
T55
T28
T44
T21
T71
T42
T29
T14
T41
T36
T20
T26
T18
T56
T39
T38
T75
T07
T52
T10
T08
T66
T65
T13
T05
T04
T03
T34
T70
T30
T46
T01
T47
T35
T19
T27
T23
T73
T80
T68
Community Mental Health Teams - Face to Face Contacts per 100,000 population
Figure 49, below, details the total combined caseload for all community mental health teams, benchmarked per 100,000 population. This is an aggregate figure which includes total caseload across all teams listed in the introduction to this section. The mean position this year is {BMChart116-Mean} compared to the figure of {BSPK_Caseload_BMChart116} service users on the caseload per 100,000 population reported in 2013. The overall reported prevalence ranges from {BMChart116-Min} to {BMChart116-Max} service users per 100,000 population showing significant variation across different parts of the England and Wales. The growth in reported caseloads requires further validation with participants. Although IAPT data is excluded from the benchmarking project, reference group members observed that the impact of IAPT may be reflected in new, larger caseload volumes. Reference group members also noted that discharging service users from community caseloads is becoming increasingly difficult.
The benchmarking toolkit provides detail on the range of community services on offer, including caseloads, contacts and waiting times. In this report, the Early Intervention Teams and Crisis Resolution Home Treatment service have been selected to highlight examples of the metrics available in the toolkit.
Figure 51, below, shows the maximum reported waits for a first routine appointment in Early Intervention services. which has a mean average of show a median average of 5 days for Early Intervention services. graphs which show average waiting times for routine appointments and also for urgent appointments. This is available for a wide range of other community services.
The number of face to face contacts for CRHT teams has decreased minimally{BSPK_CRHTcontact_BMChart29}
Organisations report both their face to face and non-face to face contacts. The graph below shows the total number of face to face contacts across all community mental health teams. While the caseload, shown above, has increased over the last year, the number of contacts has grown marginally from 36,329 in 2013 to 35,566 per 100,000 population this year. This suggests that individual patients will be receiving fewer contacts, perhaps because the mental health workforce has not increased in line with the increase in demand noted from the caseload numbers. Other factors noted by mental health reference group members include the reduction in the number of Assertive Outreach teams and Older People's CMHTs as new service models emerge.
Figure 49, below, details the total combined caseload for all community mental health teams, benchmarked per 100,000 population. This is an aggregate figure which includes total caseload across all teams listed in the introduction to this section. The mean position this year is 2,231 compared to the figure of 1781 service users on the caseload per 100,000 population reported in 2013. The overall reported prevalence ranges from 967 to 5,094 service users per 100,000 population showing significant variation across different parts of the England and Wales. The growth in reported caseloads requires further validation with participants. Although IAPT data is excluded from the benchmarking project, reference group members observed that the impact of IAPT may be reflected in new, larger caseload volumes. Reference group members also noted that discharging service users from community caseloads is becoming increasingly difficult.
The benchmarking toolkit provides detail on the range of community services on offer, including caseloads, contacts and waiting times. In this report, the Early Intervention Teams and Crisis Resolution Home Treatment service have been selected to highlight examples of the metrics available in the toolkit.
Figure 51, below, shows the maximum reported waits for a first routine appointment in Early Intervention services. which has a mean average of 8.8 weeks. Waiting times for urgent appointments show a median average of 5 days for Early Intervention services. The Mental Health toolkit provides further graphs which show average waiting times for routine appointments and also for urgent appointments. This is available for a wide range of other community services.
The number of face to face contacts for CRHT teams has decreased minimally this year, from 4392 to 4,339 on average, per 100,000 population served.
42Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 8.8
Median: 6.9
Upper Q: 12.3
Lower Q: 4.2
SHA:
Trusts:
Figure 51
T00: n/a
Mean: 4,339
Median: 4,126
Upper Q: 5,373
Lower Q: 2,818
SHA:
Trusts:
Figure 52
0.0
5.0
10.0
15.0
20.0
25.0
30.0
T14
T29
T04
T73
T32
T03
T38
T26
T28
T20
T42
T36
T17
T21
T27
T31
T11
T10
T16
T52
Early Intervention - maximum waiting time for routine appointment (weeks)
0.0
2,000.0
4,000.0
6,000.0
8,000.0
10,000.0
12,000.0
14,000.0
T48
T21
T55
T39
T66
T46
T59
T67
T28
T18
T50
T51
T25
T17
T30
T24
T44
T16
T65
T13
T31
T73
T14
T08
T29
T06
T01
T56
T38
T37
T11
T47
T03
T34
T33
T32
T52
T10
T19
T36
T75
T27
T42
T53
T70
T71
T35
T26
T07
T20
T68
T45
T23
T80
Crisis Resolution and Home Treatment Teams - Face to Face Contacts per 100,000 population
0
1
2
3
100%
The benchmarking toolkit provides detail on the range of community services on offer, including caseloads, contacts and waiting times. In this report, the Early Intervention Teams and Crisis Resolution Home Treatment service have been selected to highlight examples of the metrics available in the toolkit.
Figure 51, below, shows the maximum reported waits for a first routine appointment in Early Intervention services. which has a mean average of {BMChart28-Mean} weeks. Waiting times for urgent appointments show a median average of 5 days for Early Intervention services. The Mental Health toolkit provides further graphs which show average waiting times for routine appointments and also for urgent appointments. This is available for a wide range of other community services.
The number of face to face contacts for CRHT teams has decreased minimally this year, from {BSPK_CRHTcontact_BMChart29} to {BMChart29-Mean} on average, per 100,000 population served.
The ability of a CRHT team to respond swiftly to demand for services is an important indicator. CRHT services play an important role in gate keeping admissions to bed based services, and the successful avoidance of hospital admission depends on good, prompt access to this service.
This year, the average waiting time for a routine appointment with as CRHT team was {BMChart104weeks,can be used to examine average waiting times for urgent appointments, and waiting times for other community services, both routine and urgent.
CRHT teams work hard to prevent avoidable admissions, an important role when access to beds is limited (or bed occupancy is high), or when treatment in the community is more advantageous for a patient. The chart below shows the percentage of all referrals to the CRHT team from othersubsequently resulted in the patient being admitted to an inpatient bed. In 2013, organisations reported a mean figure of 27%, which has increased to {BMChart105well as a more central
The benchmarking toolkit provides detail on the range of community services on offer, including caseloads, contacts and waiting times. In this report, the Early Intervention Teams and Crisis Resolution Home Treatment service have been selected to highlight examples of the metrics available in the toolkit.
Figure 51, below, shows the maximum reported waits for a first routine appointment in Early Intervention services. which has a mean average of 8.8 weeks. Waiting times for urgent appointments show a median average of 5 days for Early Intervention services. The Mental Health toolkit provides further graphs which show average waiting times for routine appointments and also for urgent appointments. This is available for a wide range of other community services.
The number of face to face contacts for CRHT teams has decreased minimally this year, from 4392 to 4,339 on average, per 100,000 population served.
The ability of a CRHT team to respond swiftly to demand for services is an important indicator. CRHT services play an important role in gate keeping admissions to bed based services, and the successful avoidance of hospital admission depends on good, prompt access to this service.
This year, the average waiting time for a routine appointment with as CRHT team was 0.5 weeks, or approximately 3 to 4 days. This compares to an average waiting time of 1 week in 2013. The toolkit can be used to examine average waiting times for urgent appointments, and waiting times for other community services, both routine and urgent.
CRHT teams work hard to prevent avoidable admissions, an important role when access to beds is limited (or bed occupancy is high), or when treatment in the community is more advantageous for a patient. The chart below shows the percentage of all referrals to the CRHT team from other community teams which subsequently resulted in the patient being admitted to an inpatient bed. In 2013, organisations reported a mean figure of 27%, which has increased to 34.0% this year. This may reflect patient acuity as well as a more central role played by CRHTs as an admission triage service.
43Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 0.5
Median: 0.1
Upper Q: 0.4
Lower Q: 0.1
SHA:
Trusts:
Figure 53
T00: n/a
Mean: 34.0%
Median: 30.2%
Upper Q: 40.2%
Lower Q: 21.2%
SHA:
Trusts:
Figure 54
0
1
2
3
T52
T20
T31
T53
T27
T32
T80
T14
T17
T18
T45
T21
T59
T36
T38
T73
T03
T26
T51
T42
Crisis Resolution Home Treatment Team - average waiting time for routine appointments
0%
20%
40%
60%
80%
100%
T47
T37
T42
T35
T52
T38
T53
T48
T32
T68
T21
T26
T36
T73
T13
CRHT % of referrals that resulted in admission to an inpatient bed
The ability of a CRHT team to respond swiftly to demand for services is an important indicator. CRHT services play an important role in gate keeping admissions to bed based services, and the successful avoidance of hospital admission depends on good, prompt access to this service.
This year, the average waiting time for a routine appointment with as CRHT team was {BMChart104-Mean} weeks, or approximately 3 to 4 days. This compares to an average waiting time of 1 week in 2013. The toolkit can be used to examine average waiting times for urgent appointments, and waiting times for other community services, both routine and urgent.
CRHT teams work hard to prevent avoidable admissions, an important role when access to beds is limited (or bed occupancy is high), or when treatment in the community is more advantageous for a patient. The chart below shows the percentage of all referrals to the CRHT team from other community teams which subsequently resulted in the patient being admitted to an inpatient bed. In 2013, organisations reported a mean figure of 27%, which has increased to {BMChart105-Mean} this year. This may reflect patient acuity as well as a more central role played by CRHTs as an admission triage service.
The ability of a CRHT team to respond swiftly to demand for services is an important indicator. CRHT services play an important role in gate keeping admissions to bed based services, and the successful avoidance of hospital admission depends on good, prompt access to this service.
This year, the average waiting time for a routine appointment with as CRHT team was 0.5 weeks, or approximately 3 to 4 days. This compares to an average waiting time of 1 week in 2013. The toolkit can be used to examine average waiting times for urgent appointments, and waiting times for other community services, both routine and urgent.
CRHT teams work hard to prevent avoidable admissions, an important role when access to beds is limited (or bed occupancy is high), or when treatment in the community is more advantageous for a patient. The chart below shows the percentage of all referrals to the CRHT team from other community teams which subsequently resulted in the patient being admitted to an inpatient bed. In 2013, organisations reported a mean figure of 27%, which has increased to 34.0% this year. This may reflect patient acuity as well as a more central role played by CRHTs as an admission triage service.
44Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Mental Health Services Workforce
T00: n/a
Mean: 492
Median: 466
Upper Q: 545
Lower Q: 412
SHA:
Trusts:
Figure 55
The 2014 benchmarking programme expands on the commitment to review the mental health workforce and provide a wide range of comparisons for participants. The data provided allows detailed profiling of both inpatient and community workforce. A wide range of sub-analysis is also possible including analysis by professional group and Agenda for Change pay bandings. For non-NHS organisations, staff have been mapped based on salaries and equivalent levels of responsibility. A small number of comparisons are presented in the report to illustrate the potential of workforce benchmarking. Network members should refer to the benchmarking toolkit for more detailed workforce comparisons in these and other areas.
The following commentary for adult acute inpatient services relates to core district services and excludes specialist inpatient beds (which can be explored in the benchmarking toolkit). The first chart presented is the WTE number of clinical staff employed in inpatient services. The definition of clinical staff includes Nursing, Medical, Psychology, Occupational Therapy, Other Therapists, Social Workers, Support Workers, and Mental Health Practitioners. A denominator of 100,000 bed days is used for these workforce benchmarks. In practice very few Trusts / Health Boards will generate 100,000 bed days which would require around 300 beds, but this consistent denominator should allow participants to factor their own positions.
The mean position reported is {BMChart33-Mean} WTE clinical staff per 100,000 bed days in adult acute services (figure 55) compared to 498 WTE in 2013.
Analysis of Consultant Psychiatrists per 100,000 bed days in adult acute beds is shown below. The mean position of this measure has changed only slightly this year, from 14.4 to {BMChart34100,000 bed days. Last year's spread has remained virtually unchanged, with this year's quartiles ranging from {BMChart34organisations.
10
15
20
25
30
35
40
Nursing staff ratios are discussed in detail in the specialist services section of this report and in the toolkit. The figure below shows the number of WTE qualified nurses (AfC bands 5 and above) per 100,000 adult acute bed days. This has a mean position of {BMChart35There continues to be discussion nationally regarding the optimal staffing for inpatient wards. Until national guidance is available for Mental Health, this sort of comparison is useful to show organisations how they compare to peers on a regional and national basis.
0
200
400
600
800
1,000
T29
T55
T80
T71
T72
T25
T06
T52
T20
T45
T65
T11
T17
T68
T34
T03
T56
T75
T60
T14
T13
T66
T67
T23
T26
T41
T04
T28
T01
T33
T73
T39
T77
T48
T38
T12
T36
T47
T35
T42
T18
T61
T53
T30
T44
T24
T59
T31
T27
T32
T08
T46
T19
T21
Adult Acute Inpatient Workforce - clinical staff per 100,000 bed days
100
200
300
400
500
The 2014 benchmarking programme expands on the commitment to review the mental health workforce and provide a wide range of comparisons for participants. The data provided allows detailed profiling of both inpatient and community workforce. A wide range of sub-analysis is also possible including analysis by professional group and Agenda for Change pay bandings. For non-NHS organisations, staff have been mapped based on salaries and equivalent levels of responsibility. A small number of comparisons are presented in the report to illustrate the potential of workforce benchmarking. Network members should refer to the benchmarking toolkit for more detailed workforce comparisons in these and other areas.
The following commentary for adult acute inpatient services relates to core district services and excludes specialist inpatient beds (which can be explored in the benchmarking toolkit). The first chart presented is the WTE number of clinical staff employed in inpatient services. The definition of clinical staff includes Nursing, Medical, Psychology, Occupational Therapy, Other Therapists, Social Workers, Support Workers, and Mental Health Practitioners. A denominator of 100,000 bed days is used for these workforce benchmarks. In practice very few Trusts / Health Boards will generate 100,000 bed days which would require around 300 beds, but this consistent denominator should allow participants to factor their own positions.
The mean position reported is 492 WTE clinical staff per 100,000 bed days in adult acute services (figure 55) compared to 498 WTE in 2013.
Analysis of Consultant Psychiatrists per 100,000 bed days in adult acute beds is shown below. The mean position of this measure has changed only slightly this year, from 14.4 to 15.1 WTE per 100,000 bed days. Last year's spread has remained virtually unchanged, with this year's quartiles ranging from 10.6 to 18.6 WTE suggesting continued substantial variation between organisations.
Nursing staff ratios are discussed in detail in the specialist services section of this report and in the toolkit. The figure below shows the number of WTE qualified nurses (AfC bands 5 and above) per 100,000 adult acute bed days. This has a mean position of 235 WTE compared to the 261 WTE reported in 2013. There continues to be discussion nationally regarding the optimal staffing for inpatient wards. Until national guidance is available for Mental Health, this sort of comparison is useful to show organisations how they compare to peers on a regional and national basis.
45Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 15.1
Median: 13.6
Upper Q: 18.6
Lower Q: 10.6
SHA:
Trusts:
Figure 56
T00: n/a
Mean: 235
Median: 224
Upper Q: 249
Lower Q: 197
SHA:
Trusts:
Figure 57
Analysis of Consultant Psychiatrists per 100,000 bed days in adult acute beds is shown below. The mean position of this measure has changed only slightly this year, from 14.4 to {BMChart34-Mean} WTE per 100,000 bed days. Last year's spread has remained virtually unchanged, with this year's quartiles ranging from {BMChart34-LQ} to {BMChart34-UQ} WTE suggesting continued substantial variation between organisations.
0
5
10
15
20
25
30
35
40
T47
T25
T11
T55
T18
T68
T56
T67
T29
T26
T03
T66
T34
T80
T53
T65
T28
T42
T36
T52
T17
T21
T33
T08
T23
T39
T61
T13
T45
T27
T14
T01
T48
T71
T41
T75
T46
T31
T04
T50
T35
T72
T24
T44
T20
T73
Adult Acute Inpatient Workforce - Consultant psychiatrists (WTE) per 100,000 bed days
Nursing staff ratios are discussed in detail in the specialist services section of this report and in the toolkit. The figure below shows the number of WTE qualified nurses (AfC bands 5 and above) per 100,000 adult acute bed days. This has a mean position of {BMChart35-Mean} WTE compared to the 261 WTE reported in 2013. There continues to be discussion nationally regarding the optimal staffing for inpatient wards. Until national guidance is available for Mental Health, this sort of comparison is useful to show organisations how they compare to peers on a regional and national basis.
0
100
200
300
400
500
T55
T38
T72
T80
T29
T25
T20
T60
T52
T06
T66
T41
T13
T03
T50
T14
T77
T34
T28
T65
T36
T71
T59
T56
T39
T08
T68
T04
T01
T23
T17
T18
T11
T61
T47
T75
T48
T73
T26
T67
T44
T30
T45
T33
T32
T46
T35
T42
T53
T19
T21
T12
T27
T31
T24
Adult Acute Inpatient Workforce - Qualified nurses (WTE) per 100,000 bed days
10%
15%
20%
25%
30%
35%
Analysis of Consultant Psychiatrists per 100,000 bed days in adult acute beds is shown below. The mean position of this measure has changed only slightly this year, from 14.4 to 15.1 WTE per 100,000 bed days. Last year's spread has remained virtually unchanged, with this year's quartiles ranging from 10.6 to 18.6 WTE suggesting continued substantial variation between organisations.
Nursing staff ratios are discussed in detail in the specialist services section of this report and in the toolkit. The figure below shows the number of WTE qualified nurses (AfC bands 5 and above) per 100,000 adult acute bed days. This has a mean position of 235 WTE compared to the 261 WTE reported in 2013. There continues to be discussion nationally regarding the optimal staffing for inpatient wards. Until national guidance is available for Mental Health, this sort of comparison is useful to show organisations how they compare to peers on a regional and national basis.
46Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 12.4%
Median: 11.3%
Upper Q: 17.5%
Lower Q: 6.5%
SHA:
Trusts:
Figure 58
Participants can use the mental health toolkit to explore themes impacting on nurse staffing levels including the level and role of support workers and the use of bank and agency staff.
Figure 58 shows the vacancy rates for all staff as a percentage of WTE in establishment. In 2013, the mean position was 13% compared to {BMChart36-Mean} this year. Again, the variation is significant, with a lower quartile of {BMChart36-LQ} and an upper quartile of {BMChart36-UQ} which indicates there may be regional variation with some organisations finding it more difficult to recruit and retain suitably qualified staff. Vacancy rates are a useful measure for wards who may use bank or agency staff to fill gaps, or operate at a reduced staffing level. In some circumstance, the result may be a detrimental patient experience such as more violence or increased use of restraint as patients are cared for by staff less familiar with them or receive less supervision than is optimal.
0%
5%
10%
15%
20%
25%
30%
35%
T59
T28
T52
T08
T19
T38
T27
T21
T67
T46
T32
T65
T47
T48
T18
T24
T75
T29
T03
T13
T05
T14
T31
T26
T56
T53
T70
T33
T39
T04
T72
T23
T11
T36
T30
T34
T45
T80
T20
T66
T17
T42
T35
T44
T68
T73
T41
T01
T79
Adult Acute Inpatient Workforce - vacancies as % of WTE in establishment
Participants can use the mental health toolkit to explore themes impacting on nurse staffing levels including the level and role of support workers and the use of bank and agency staff.
Figure 58 shows the vacancy rates for all staff as a percentage of WTE in establishment. In 2013, the mean position was 13% compared to 12.4% this year. Again, the variation is significant, with a lower quartile of 6.5% and an upper quartile of 17.5% which indicates there may be regional variation with some organisations finding it more difficult to recruit and retain suitably qualified staff. Vacancy rates are a useful measure for wards who may use bank or agency staff to fill gaps, or operate at a reduced staffing level. In some circumstance, the result may be a detrimental patient experience such as more violence or increased use of restraint as patients are cared for by staff less familiar with them or receive less supervision than is optimal.
47Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Finance
T00: n/a
Mean: £117,708
Median: £121,453
Upper Q: £139,937
Lower Q: £108,096
SHA:
Trusts:
Figure 59
£0
£20,000
£40,000
£60,000
£80,000
£100,000
£120,000
£140,000
£160,000
£180,000
T80
T45
T65
T34
T28
T29
T08
T72
T59
T19
T71
T03
T23
T13
T53
T51
T55
T50
T17
T36
T01
T27
T18
T48
T30
T11
T38
T26
T56
T66
T44
T39
T68
T04
T70
T31
T41
T75
T14
T20
T46
T73
T35
T42
T33
T60
T21
T24
T12
T52
T67
Cost per Adult Acute bed
£100
£200
£300
£400
£500
£600
£1,000
£1,500
£2,000
£2,500
Costs of providing both inpatient and community services are collected as part of the benchmarking process and analysed in great detail in the toolkit. A selection of metrics are also included here. Finance is one of the four key domains used in this benchmarking work (others being activity, workforce and quality measures) and gives organisations the chance to reflect on the cost of delivering the services they provide, how this compares nationally, and whether outcomes for patients (from length of stay to number of serious incidents) are impacted by the amount of money invested.
Figure 59 shows the costs per adult acute bed, including all direct, indirect, overhead and corporate costs. This has a mean position of {BMChart39-Mean} which is an increase compared to £104,000 per bed in 2013. Spending is relatively similar across England and Wales and, as was the case last year, the quartile thresholds remain relatively narrow at an annual cost of {BMChart39-LQ} and {BMChart39-UQ} per bed. Increased costs per bed in the last year may suggest that overall inpatient service costs have not reduced despite the reduction in bed numbers.
Costs per bed day in all specialist services can be reviewed in the benchmarking toolkitdetailed analysis benchmarked in a number of ways including average cost per bed, average cost per admissions and average cost per occupied bed day.
Psychiatricexample for PICUto {BMChart41bed occupancy in these units, shown earlier in the Specialist Beds section of the report.
Cost per bed day is also a useful measure for comparison. In 2013 the mean position was £352 which compares to a mean figure of {BMChart40Costs of providing both inpatient and community services are collected as part of the benchmarking process
and analysed in great detail in the toolkit. A selection of metrics are also included here. Finance is one of the four key domains used in this benchmarking work (others being activity, workforce and quality measures) and gives organisations the chance to reflect on the cost of delivering the services they provide, how this compares nationally, and whether outcomes for patients (from length of stay to number of serious incidents) are impacted by the amount of money invested.
Figure 59 shows the costs per adult acute bed, including all direct, indirect, overhead and corporate costs. This has a mean position of £117,708 which is an increase compared to £104,000 per bed in 2013. Spending is relatively similar across England and Wales and, as was the case last year, the quartile thresholds remain relatively narrow at an annual cost of £108,096 and £139,937 per bed. Increased costs per bed in the last year may suggest that overall inpatient service costs have not reduced despite the reduction in bed numbers.
Costs per bed day in all specialist services can be reviewed in the benchmarking toolkit which supports detailed analysis benchmarked in a number of ways including average cost per bed, average cost per admissions and average cost per occupied bed day.
Psychiatric Intensive Care Units are typically high cost services and analysis shows these costs are rising. An example for PICU beds is shown here. The cost per PICU bed day was £677 on average in 2013. This has risen to £707 this year. This should be considered in conjunction with data on staffing levels and bed occupancy in these units, shown earlier in the Specialist Beds section of the report.
Cost per bed day is also a useful measure for comparison. In 2013 the mean position was £352 which compares to a mean figure of £352 this year.
48Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: £352
Median: £369
Upper Q: £400
Lower Q: £321
SHA:
Trusts:
Figure 60
T00: n/a
Mean: £707
Median: £659
Upper Q: £790
Lower Q: £550
SHA:
Trusts:
Figure 61
£0
£100
£200
£300
£400
£500
£600
T80
T59
T34
T65
T38
T45
T13
T08
T03
T29
T71
T28
T55
T66
T75
T19
T11
T14
T23
T01
T36
T72
T51
T56
T50
T17
T27
T48
T68
T30
T41
T26
T53
T18
T39
T60
T31
T04
T44
T35
T73
T46
T20
T33
T42
T21
T24
T12
T52
T67
Cost per bed day, Adult Acute
£0
£500
£1,000
£1,500
£2,000
£2,500
T52
T45
T72
T08
T17
T34
T31
T41
T13
T80
T39
T56
T50
T65
T03
T36
T33
T60
T70
T35
T11
T29
T42
T01
T04
T53
T44
T30
T38
T66
T19
T48
T23
T68
T75
T21
T27
T24
T46
T12
T79
T18
T28
T20
T51
PICU, cost per bed day
Detailed community metrics are also available in the toolkit, and a small sample are included here. The data can be analysed in a number of ways including cost per contact, cost per patient on the caseload, or cost per 100,000 population served. Figure 62 below shows the cost of Generic CMHT services {BSPK_Admissionsintro_BMChart5} . In 2013 the mean cost was £{BSPK_cost_BMChart42} per 100,000 population. In 2014 this figure has reduced to {BMChart42
£1,000,000
£1,500,000
£2,000,000
£2,500,000
£3,000,000
£3,500,000
£4,000,000
£4,500,000
£5,000,000
£10,000
Costs per bed day in all specialist services can be reviewed in the benchmarking toolkit which supports detailed analysis benchmarked in a number of ways including average cost per bed, average cost per admissions and average cost per occupied bed day.
Psychiatric Intensive Care Units are typically high cost services and analysis shows these costs are rising. An example for PICU beds is shown here. The cost per PICU bed day was £677 on average in 2013. This has risen to {BMChart41-Mean} this year. This should be considered in conjunction with data on staffing levels and bed occupancy in these units, shown earlier in the Specialist Beds section of the report.
In 2013 the average cost per patient on the caseload was £3,340. This has reducedMean}. This is consistent with the community metrics highlightedaverage per capita caseloads and also suggest service users have received fewer contacts on average this year than in 2013 although the change may also be due to the inclusion of additional contributors this year.
Cost per bed day is also a useful measure for comparison. In 2013 the mean position was £352 which compares to a mean figure of {BMChart40-Mean} this year. Detailed community metrics are also available in the toolkit, and a small sample are included here. The data
can be analysed in a number of ways including cost per contact, cost per patient on the caseload, or cost per 100,000 population served. Figure 62 below shows the cost of Generic CMHT services per 100,000 registered population . In 2013 the mean cost was £2,923,893 per 100,000 population. In 2014 this figure has reduced to £2,459,967 per 100,000 population
Costs per bed day in all specialist services can be reviewed in the benchmarking toolkit which supports detailed analysis benchmarked in a number of ways including average cost per bed, average cost per admissions and average cost per occupied bed day.
Psychiatric Intensive Care Units are typically high cost services and analysis shows these costs are rising. An example for PICU beds is shown here. The cost per PICU bed day was £677 on average in 2013. This has risen to £707 this year. This should be considered in conjunction with data on staffing levels and bed occupancy in these units, shown earlier in the Specialist Beds section of the report.
In 2013 the average cost per patient on the caseload was £3,340. This has reduced this year to £2,962. This is consistent with the community metrics highlighted earlier which confirm an increase in average per capita caseloads and also suggest service users have received fewer contacts on average this year than in 2013 although the change may also be due to the inclusion of additional contributors this year.
Cost per bed day is also a useful measure for comparison. In 2013 the mean position was £352 which compares to a mean figure of £352 this year.
49Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: £2,459,967
Median: £2,414,108
Upper Q: £3,208,651
Lower Q: £1,837,715
SHA:
Trusts:
Figure 62
T00: n/a
Mean: £2,962
Median: £2,868
Upper Q: £3,218
Lower Q: £2,232
SHA:
Trusts:
Figure 63
Detailed community metrics are also available in the toolkit, and a small sample are included here. The data can be analysed in a number of ways including cost per contact, cost per patient on the caseload, or cost per 100,000 population served. Figure 62 below shows the cost of Generic CMHT services {BSPK_Admissionsintro_BMChart5} . In 2013 the mean cost was £{BSPK_cost_BMChart42} per 100,000 population. In 2014 this figure has reduced to {BMChart42-Mean} per 100,000 population
£0
£500,000
£1,000,000
£1,500,000
£2,000,000
£2,500,000
£3,000,000
£3,500,000
£4,000,000
£4,500,000
£5,000,000
T18
T44
T41
T51
T48
T21
T04
T13
T45
T72
T07
T56
T01
T70
T31
T28
T11
T68
T66
T80
T50
T53
T52
T30
T71
T19
T75
T35
T47
T14
T59
T26
T17
T65
T08
T03
T42
T23
T73
T60
T27
T34
T12
T20
T67
T55
Generic CMHT - cost per 100,000 population
£0
£2,000
£4,000
£6,000
£8,000
£10,000
T42
T80
T45
T41
T18
T73
T30
T44
T27
T68
T47
T34
T01
T35
T13
T75
T04
T28
T14
T07
T65
T66
T03
T08
T23
T70
T17
T53
T51
T56
T11
T48
T50
T21
T26
T59
T19
T71
T52
T31
T20
T55
T67
Generic CMHT - cost per patient on the caseload
In 2013 the average cost per patient on the caseload was £3,340. This has reduced this year to {BMChart43-Mean}. This is consistent with the community metrics highlighted earlier which confirm an increase in average per capita caseloads and also suggest service users have received fewer contacts on average this year than in 2013 although the change may also be due to the inclusion of additional contributors this year.
Detailed community metrics are also available in the toolkit, and a small sample are included here. The data can be analysed in a number of ways including cost per contact, cost per patient on the caseload, or cost per 100,000 population served. Figure 62 below shows the cost of Generic CMHT services per 100,000 registered population . In 2013 the mean cost was £2,923,893 per 100,000 population. In 2014 this figure has reduced to £2,459,967 per 100,000 population
In 2013 the average cost per patient on the caseload was £3,340. This has reduced this year to £2,962. This is consistent with the community metrics highlighted earlier which confirm an increase in average per capita caseloads and also suggest service users have received fewer contacts on average this year than in 2013 although the change may also be due to the inclusion of additional contributors this year.
50Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Quality
T00: n/a
Mean: 73.1%
Median: 74.0%
Upper Q: 75.0%
Lower Q: 71.0%
SHA:
Trusts:
Figure 64
Figure 67
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
T35
T36
T38
T42
T16
T30
T04
T34
T51
T14
T24
T39
T31
T19
T56
T11
T49
T59
T37
T25
T06
T32
T12
T33
T44
T23
T47
T52
T55
T10
T80
T08
T27
T61
T17
T48
T18
T50
T05
T20
T53
T21
T28
T45
T26
T65
T73
T29
T13
Community Mental Health Teams - Patient Satisfaction %
10%
20%
30%
40%
50%
60%
70%
80%
90%
The following measures are compared per 100,000 occupied bed days including all ward types reported. They give a good indication of the level of incidents that are occurring on wards and the overallof services
Trusts and Health Boards may wish to consider this informationnumber of wards and beds, bed occupancy and other figures.
Serious incidents are shown in Figure 66 and have a mean measure of {BMChart47per 100,000 bed days in 2013. This uses a definition consistent with STEIS data collection in England. The increase may be due to both additional incidents and more comprehensive reporting systems and reporting culture being in place.
The quality agenda is of ever increasing importance in the NHS and this year the benchmarking process included the largest ever number of quality metrics to allow Trusts and LHBs to see how they compare against local and national peers.
Patient and staff satisfaction is an important measure of what it is like to be treated in a service, or to provide care in the service. Patient satisfaction in community mental health teams is shown in Figure 64 below. This is taken from the CQC survey and measures the overall view of mental health services (percentage of patients feeling that overall they had a good experience). The mean figure is {BMChart45-Mean} and has changed positively since 2013 (70%)
Data from the NHS friends and family test will be included in the benchmarking review as soon as this is extended to mental health and data becomes available.
The following measures are compared per 100,000 occupied bed days including all ward types reported. They give a good indication of the level of incidents that are occurring on wards and the overall quality and safety of services.
Trusts and Health Boards may wish to consider this information when they are looking at staffing levels, number of wards and beds, bed occupancy and other figures.
Serious incidents are shown in Figure 66 and have a mean measure of 78 compared to 75 per 100,000 bed days in 2013. This uses a definition consistent with STEIS data collection in England. The increase may be due to both additional incidents and more comprehensive reporting systems and reporting culture being in place.
The quality agenda is of ever increasing importance in the NHS and this year the benchmarking process included the largest ever number of quality metrics to allow Trusts and LHBs to see how they compare against local and national peers.
Patient and staff satisfaction is an important measure of what it is like to be treated in a service, or to provide care in the service. Patient satisfaction in community mental health teams is shown in Figure 64 below. This is taken from the CQC survey and measures the overall view of mental health services (percentage of patients feeling that overall they had a good experience). The mean figure is 73.1% and has changed positively since 2013 (70%)
Data from the NHS friends and family test will be included in the benchmarking review as soon as this is extended to mental health and data becomes available.
51Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 76.3%
Median: 77.0%
Upper Q: 80.6%
Lower Q: 73.8%
SHA:
Trusts:
Figure 65
Figure 67
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
T19
T72
T48
T37
T41
T11
T80
T16
T18
T59
T10
T78
T28
T50
T31
T23
T76
T24
T55
T35
T05
T42
T08
T13
T46
T44
T73
T56
T32
T53
T47
T38
T04
T06
T51
T52
T36
T33
T66
T21
T30
T26
T20
T70
NHS Staff survey - satisfaction rate %
100
150
200
250
100
200
300
400
500
600
700
The data for Figure 65 on staff satisfaction is taken from the NHS staff survey and demonstrates a mean satisfaction rate of {BMChart46-Mean} which again has changed positively from the 74% reported last year. This survey measures the extent to which staff are satisfied with their work and the support they receive to do their jobs effectively and safely. It is pleasing to see satisfaction rates increasing in the past year.
The following measures are compared per 100,000 occupied bed days including all ward types reported. They give a good indication of the level of incidents that are occurring on wards and the overall quality and safety of services.
Trusts and Health Boards may wish to consider this information when they are looking at staffing levels, number of wards and beds, bed occupancy and other figures.
Serious incidents are shown in Figure 66 and have a mean measure of {BMChart47-Mean} compared to 75 per 100,000 bed days in 2013. This uses a definition consistent with STEIS data collection in England. The increase may be due to both additional incidents and more comprehensive reporting systems and reporting culture being in place.
The data for Figure 65 on staff satisfaction is taken from the NHS staff survey and demonstrates a mean satisfaction rate of 76.3% which again has changed positively from the 74% reported last year. This survey measures the extent to which staff are satisfied with their work and the support they receive to do their jobs effectively and safely. It is pleasing to see satisfaction rates increasing in the past year.
The following measures are compared per 100,000 occupied bed days including all ward types reported. They give a good indication of the level of incidents that are occurring on wards and the overall quality and safety of services.
Trusts and Health Boards may wish to consider this information when they are looking at staffing levels, number of wards and beds, bed occupancy and other figures.
Serious incidents are shown in Figure 66 and have a mean measure of 78 compared to 75 per 100,000 bed days in 2013. This uses a definition consistent with STEIS data collection in England. The increase may be due to both additional incidents and more comprehensive reporting systems and reporting culture being in place.
52Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 78
Median: 67
Upper Q: 112
Lower Q: 37
SHA:
Trusts:
Figure 66
T00: n/a
Mean: 145
Median: 99
Upper Q: 173
Lower Q: 62
SHA:
Trusts:
Figure 67
0
50
100
150
200
250
T01
T06
T29
T59
T45
T14
T48
T25
T47
T72
T26
T79
T70
T65
T73
T55
T44
T50
T03
T21
T52
T38
T33
T67
T23
T56
T42
T34
T20
T27
T41
T32
T36
T19
T53
T05
T07
T46
T28
T60
T17
T04
T31
T30
T16
T77
T11
T66
T68
T10
T08
T35
T13
T18
T39
T37
T75
T71
Serious incidents per 100,000 bed days
0
100
200
300
400
500
600
700
T52
T17
T45
T34
T07
T47
T26
T70
T03
T04
T05
T30
T18
T48
T39
T27
T08
T14
T38
T16
T41
T20
T73
T21
T01
T24
T80
T33
T32
T71
T36
T23
T55
T35
T77
T25
T37
T29
T13
T75
T59
T42
T50
T11
T51
T44
T66
T28
T31
T72
T60
T10
T79
T56
Drug administration errors per 100,000 bed days
100
150
200
250
300
350
400
450
100
200
300
400
500
600
Drug administration errors are shown here per 100,000 bed days and show a mean of {BMChart48-Mean} compared to 115 per 100,000 bed days in 2013. This change may directly reflect an increase in the error rate, or highlight that identification and reporting of errors is more accurate than in previous years.
Complaints can provide useful feedback to organisations, and seen alongside patient satisfaction can give a more complete picture of the extent to which service users and their carers are content with a service. The number of complaints per 100,000 bed days is shown here with a mean of {BMChart49increase compared to 161 in 2013.
Drug administration errors are shown here per 100,000 bed days and show a mean of 145 compared to 115 per 100,000 bed days in 2013. This change may directly reflect an increase in the error rate, or highlight that identification and reporting of errors is more accurate than in previous years.
Complaints can provide useful feedback to organisations, and seen alongside patient satisfaction can give a more complete picture of the extent to which service users and their carers are content with a service. The number of complaints per 100,000 bed days is shown here with a mean of 175, a slight increase compared to 161 in 2013.
53Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 175
Median: 167
Upper Q: 220
Lower Q: 120
SHA:
Trusts:
Figure 68
T00: n/a
Mean: 129
Median: 91
Upper Q: 207
Lower Q: 52
SHA:
Trusts:
Figure 69
0
50
100
150
200
250
300
350
400
450
T52
T65
T34
T26
T05
T45
T73
T67
T21
T80
T03
T30
T06
T55
T46
T01
T47
T59
T36
T25
T29
T72
T77
T79
T17
T32
T38
T33
T13
T66
T41
T28
T16
T37
T27
T56
T10
T20
T18
T75
T53
T48
T19
T07
T14
T23
T39
T31
T60
T42
T44
T50
T04
T68
T11
T71
T35
T51
Number of complaints per 100,000 bed days
0
100
200
300
400
500
600
T67
T17
T25
T48
T14
T04
T06
T24
T59
T73
T07
T03
T79
T34
T01
T27
T44
T20
T08
T45
T41
T52
T33
T50
T36
T38
T32
T11
T21
T30
T42
T39
T55
T16
T80
T75
T23
T77
T05
T56
T10
T13
T71
T66
T29
T28
T18
T46
T37
T35
Ligature incidents per 100,000 bed days
1,000
1,000
1,500
2,000
Complaints can provide useful feedback to organisations, and seen alongside patient satisfaction can give a more complete picture of the extent to which service users and their carers are content with a service. The number of complaints per 100,000 bed days is shown here with a mean of {BMChart49-Mean}, a slight increase compared to 161 in 2013.
Ligature incidents on inpatient wards are a major risk management issue and subject to systematic review and learning by staff, governance teams and regulators such as the CQC. The number of ligature incidents reported has increased significantly this year to a mean position of {BMChart50-Mean} from 72 ligature incidents per 100,000 bed days in 2013. Where individual organisations have seen a sizeable increase in their own figures compared to last year, they may wish to drill down further to determine the locations of these incidents and the nature of the ligatures and ligature points being used to see if there is anything that can be learned to prevent further rises in the future.
Patients on mental health wards may be the victims or perpetrators of violence and this data is reported both in terms of violence towards other patients, and violence towards staff.
Figure 70 shows a mean figure of {BMChart51bed days. This
Complaints can provide useful feedback to organisations, and seen alongside patient satisfaction can give a more complete picture of the extent to which service users and their carers are content with a service. The number of complaints per 100,000 bed days is shown here with a mean of 175, a slight increase compared to 161 in 2013.
Ligature incidents on inpatient wards are a major risk management issue and subject to systematic review and learning by staff, governance teams and regulators such as the CQC. The number of ligature incidents reported has increased significantly this year to a mean position of 129 from 72 ligature incidents per 100,000 bed days in 2013. Where individual organisations have seen a sizeable increase in their own figures compared to last year, they may wish to drill down further to determine the locations of these incidents and the nature of the ligatures and ligature points being used to see if there is anything that can be learned to prevent further rises in the future.
Patients on mental health wards may be the victims or perpetrators of violence and this data is reported both in terms of violence towards other patients, and violence towards staff.
Figure 70 shows a mean figure of 288 incidents of physical violence to patients per 100,000 bed days. This is an increase from 241 incidents per 100,000 bed days in 2013.
54Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 288
Median: 287
Upper Q: 356
Lower Q: 163
SHA:
Trusts:
Figure 70
T00: n/a
Mean: 588
Median: 495
Upper Q: 669
Lower Q: 299
SHA:
Trusts:
Figure 71
0
100
200
300
400
500
600
700
800
900
1,000
T70
T07
T52
T20
T38
T05
T45
T17
T25
T56
T24
T73
T33
T66
T29
T34
T44
T27
T42
T50
T23
T26
T79
T48
T67
T47
T01
T36
T18
T03
T39
T37
T71
T75
T28
T59
T14
T35
T60
T10
T13
T72
T32
T31
T46
T08
T21
T16
T77
T30
T04
T06
T41
T55
T51
T11
Incidents of physical violence to patients per 100,000 bed days
0
500
1,000
1,500
2,000
T70
T25
T07
T45
T03
T42
T20
T33
T67
T17
T52
T56
T66
T73
T59
T24
T36
T75
T44
T79
T26
T05
T29
T60
T48
T01
T80
T50
T37
T27
T39
T35
T23
T04
T38
T47
T71
T34
T18
T10
T32
T13
T08
T16
T72
T31
T28
T77
T14
T30
T21
T41
T06
T11
T46
T51
T55
Incidents of physical violence to staff per 100,000 bed days
100
200
300
400
500
600
700
800
900
1,000
1,500
2,000
2,500
3,000
2013. Where individual organisations have seen a sizeable increase in their
Patients on mental health wards may be the victims or perpetrators of violence and this data is reported both in terms of violence towards other patients, and violence towards staff.
Figure 70 shows a mean figure of {BMChart51-Mean} incidents of physical violence to patients per 100,000 bed days. This is an increase from 241 incidents per 100,000 bed days in 2013.
In 2013, incidents of physical violence to staff had a mean figure of 449 per 100,000 bed days. This has increased to {BMChart52-Mean} incidents per 100,000 bed days in 2014. The increase in violence towards staff and towards other patients correlates with the higher acuity of patients admitted (shown earlier in the analysis of clustering profiles) whose behaviour may be more challenging and harder for staff to control. This may also contain an element of increased reporting through wider use of reporting systems.
Many organisations have developed policies and protocols to try to reduce the use of seclusion and restraint by employing other approaches to defigures have continued to rise. Seclusion was, on average, used {BMChart53occupied bed days in 2013/14. This compares to 153 uses of seclusion per 100,000 occupied bed days last year.
Several organisations have reported similar levels of restraint to last year, with those using restraint most and least often last year occupying the same position on the graph this year. Overall, rates of restraint have continued to rise, to {BMChart54restraint per 100,000 bed days in 2012/13.
Patients on mental health wards may be the victims or perpetrators of violence and this data is reported both in terms of violence towards other patients, and violence towards staff.
Figure 70 shows a mean figure of 288 incidents of physical violence to patients per 100,000 bed days. This is an increase from 241 incidents per 100,000 bed days in 2013.
In 2013, incidents of physical violence to staff had a mean figure of 449 per 100,000 bed days. This has increased to 588 incidents per 100,000 bed days in 2014. The increase in violence towards staff and towards other patients correlates with the higher acuity of patients admitted (shown earlier in the analysis of clustering profiles) whose behaviour may be more challenging and harder for staff to control. This may also contain an element of increased reporting through wider use of reporting systems.
Many organisations have developed policies and protocols to try to reduce the use of seclusion and restraint by employing other approaches to defigures have continued to rise. Seclusion was, on average, used 194 times for every 100,000 occupied bed days in 2013/14. This compares to 153 uses of seclusion per 100,000 occupied bed days last year.
Several organisations have reported similar levels of restraint to last year, with those using restraint most and least often last year occupying the same position on the graph this year. Overall, rates of restraint have continued to rise, to 826 on average this year compared to 654 documented incidences of restraint per 100,000 bed days in 2012/13.
55Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 194
Median: 155
Upper Q: 286
Lower Q: 56
SHA:
Trusts:
Figure 72
T00: n/a
Mean: 826
Median: 665
Upper Q: 978
Lower Q: 391
SHA:
Trusts:
Figure 73
0
100
200
300
400
500
600
700
800
900
T04
T79
T03
T25
T67
T21
T41
T37
T17
T38
T32
T20
T13
T33
T56
T16
T28
T47
T18
T24
T27
T14
T42
T34
T29
T30
T52
T73
T71
T08
T31
T35
T66
T77
T06
T50
T46
T44
T11
T55
T39
T05
T10
T07
T23
Incidence of use of seclusion per 100,000 bed days
0
500
1,000
1,500
2,000
2,500
3,000
T07
T70
T79
T25
T34
T17
T06
T03
T33
T01
T48
T04
T56
T39
T52
T27
T16
T77
T08
T29
T30
T24
T50
T59
T37
T35
T44
T75
T20
T38
T47
T14
T42
T21
T18
T31
T11
T10
T67
T46
T55
T72
T13
T73
T36
T41
T28
T71
T23
T66
T05
Incidence of use of restraint per 100,000 bed days
1,000
1,200
1,400
1,600
1,800
2,000
Many organisations have developed policies and protocols to try to reduce the use of seclusion and restraint by employing other approaches to de-escalate situations. However, as with other quality metrics, these figures have continued to rise. Seclusion was, on average, used {BMChart53-Mean} times for every 100,000 occupied bed days in 2013/14. This compares to 153 uses of seclusion per 100,000 occupied bed days last year.
Several organisations have reported similar levels of restraint to last year, with those using restraint most and least often last year occupying the same position on the graph this year. Overall, rates of restraint have continued to rise, to {BMChart54-Mean} on average this year compared to 654 documented incidences of restraint per 100,000 bed days in 2012/13.
Feedback from mental health referenceAprilbecome more comprehensive in recent years which may explain the growth reported in many categories of incidents observed in this year's benchmarking report.
Many organisations have developed policies and protocols to try to reduce the use of seclusion and restraint by employing other approaches to de-escalate situations. However, as with other quality metrics, these figures have continued to rise. Seclusion was, on average, used 194 times for every 100,000 occupied bed days in 2013/14. This compares to 153 uses of seclusion per 100,000 occupied bed days last year.
Several organisations have reported similar levels of restraint to last year, with those using restraint most and least often last year occupying the same position on the graph this year. Overall, rates of restraint have continued to rise, to 826 on average this year compared to 654 documented incidences of restraint per 100,000 bed days in 2012/13.
Feedback from mental health referenceAprilbecome more comprehensive in recent years which may explain the growth reported in many categories of incidents observed in this year's benchmarking report.
56Mental Health Benchmarking Report 2014
NHS Benchmarking Network
T00: n/a
Mean: 233
Median: 163
Upper Q: 270
Lower Q: 75
SHA:
Trusts:
Figure 74
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
T79
T25
T34
T50
T56
T52
T37
T35
T04
T45
T03
T01
T28
T16
T17
T27
T42
T66
T39
T47
T13
T59
T18
T77
T44
T06
T21
T30
T72
T36
T11
T31
T24
T23
T71
T07
Incidence of use of face down restraint per 100,000 bed days
Use of face down restraint has been collected for the first time this year as a new measure requested by Trusts and Health Boards. This type of restraint is more controversial and often associated with poorer outcomes for patients, so organisations will be interested to see how they compare on a scale of 100,000 bed days. Face down restraint is less common than restraint not in a prone position, and this year the mean position reported was {BMChart89-Mean} incidences of face down restraint per 100,000 bed days.
Feedback from mental health reference group members on the issue of restraint suggests that only from April 2014 will data on restraint and other incidents become robust and complete. Information systems have become more comprehensive in recent years which may explain the growth reported in many categories of incidents observed in this year's benchmarking report.
Use of face down restraint has been collected for the first time this year as a new measure requested by Trusts and Health Boards. This type of restraint is more controversial and often associated with poorer outcomes for patients, so organisations will be interested to see how they compare on a scale of 100,000 bed days. Face down restraint is less common than restraint not in a prone position, and this year the mean position reported was 233 incidences of face down restraint per 100,000 bed days.
Feedback from mental health reference group members on the issue of restraint suggests that only from April 2014 will data on restraint and other incidents become robust and complete. Information systems have become more comprehensive in recent years which may explain the growth reported in many categories of incidents observed in this year's benchmarking report.
57Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Balance of care between inpatient and community services
Community
Hospital
Figure 75
The vast majority of Trusts and Health Boards provide both inpatient and community services and the trend in recent years has been towards reducing the number of available inpatient beds. At the same time, community based teams have seen an increase in their caseloads. There is no agreed universal figure regarding the correct balance between bed based and community services and this is very much influenced by local needs and existing provision.
Figure 75 below shows the balance of financial investment between core inpatient services (adult acute and older adult) and community based services. The typical profile sees on average {BMChart118-Mean} of total funding being allocated to inpatient services.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T29
T24
T68
T12
T70
T71
T75
T30
T72
T08
T65
T59
T34
T67
T46
T51
T14
T03
T19
T80
T13
T41
T53
T66
T42
T18
T52
T20
T31
T60
T48
T28
T36
T27
T35
T17
T04
T23
T50
T55
T56
T11
T21
T45
T26
T44
T73
T01
Balance of Financial Investment
100%
In 2013, the average split between inpatient activity (calculated as number of admissions to adult acute and older adult beds) and community (caseload for all teams) was 10% hospital to 90% community. In 2014 this has shifted slightly to {BMChart119different mix of participants in this year's study as well as increased pressure in the inpatient sector.
This does, however, continue to show the high cost of acute services compared to community services, as 86% of activity takes place in the community, but only there.
In the census takenwere on a community basis, compared to just 2% occupying inpatient beds on that day.not changed since last year.
100%
The vast majority of Trusts and Health Boards provide both inpatient and community services and the trend in recent years has been towards reducing the number of available inpatient beds. At the same time, community based teams have seen an increase in their caseloads. There is no agreed universal figure regarding the correct balance between bed based and community services and this is very much influenced by local needs and existing provision.
Figure 75 below shows the balance of financial investment between core inpatient services (adult acute and older adult) and community based services. The typical profile sees on average 50% of total funding being allocated to inpatient services.
In 2013, the average split between inpatient activity (calculated as number of admissions to adult acute and older adult beds) and community (caseload for all teams) was 10% hospital to 90% community. In 2014 this has shifted slightly to 14% hospital care and 86% community care. This may reflect the different mix of participants in this year's study as well as increased pressure in the inpatient sector.
This does, however, continue to show the high cost of acute services compared to community services, as 86% of activity takes place in the community, but only 50% of the funding is spent there.
In the census takenwere on a community basis, compared to just 2% occupying inpatient beds on that day.not changed since last year.
58Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Community
Hospital
Figure 76
Community
Hospital
Figure 77
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T06
T75
T72
T66
T30
T46
T70
T68
T67
T27
T65
T18
T24
T03
T80
T32
T56
T77
T17
T13
T50
T47
T08
T21
T25
T19
T51
T14
T33
T42
T28
T34
T35
T38
T45
T36
T59
T37
T41
T01
T26
T20
T07
T52
T44
T55
T31
T73
T48
T23
T29
T04
T53
T05
T16
T39
T10
T11
T71
Balance of Activity
In 2013, the average split between inpatient activity (calculated as number of admissions to adult acute and older adult beds) and community (caseload for all teams) was 10% hospital to 90% community. In 2014 this has shifted slightly to {BMChart119-Mean} hospital care and 86% community care. This may reflect the different mix of participants in this year's study as well as increased pressure in the inpatient sector.
This does, however, continue to show the high cost of acute services compared to community services, as 86% of activity takes place in the community, but only {BSPK_Comp_BMChart119} of the funding is spent there.
In the census taken on 31st March 2014, on average 98% of service users under the care of Trusts / LHBs were on a community basis, compared to just 2% occupying inpatient beds on that day. These figures have not changed since last year.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T30
T27
T46
T18
T67
T20
T28
T56
T65
T38
T03
T41
T50
T14
T10
T32
T24
T37
T53
T26
T08
T11
T45
T23
T05
T44
T48
T01
T59
T35
T34
T55
T36
T13
T04
T21
T66
T73
T29
T39
T42
T25
T33
T16
T52
T19
T51
T47
T31
T71
T17
Balance of care - Activity Census
The split of workforce between inpatient and community settings is also interesting, and shown here in Figure 78. The average figure has not changed since last year and remains {BMChart12162% community.
100%
In 2013, the average split between inpatient activity (calculated as number of admissions to adult acute and older adult beds) and community (caseload for all teams) was 10% hospital to 90% community. In 2014 this has shifted slightly to 14% hospital care and 86% community care. This may reflect the different mix of participants in this year's study as well as increased pressure in the inpatient sector.
This does, however, continue to show the high cost of acute services compared to community services, as 86% of activity takes place in the community, but only 50% of the funding is spent there.
In the census taken on 31st March 2014, on average 98% of service users under the care of Trusts / LHBs were on a community basis, compared to just 2% occupying inpatient beds on that day. These figures have not changed since last year.
The split of workforce between inpatient and community settings is also interesting, and shown here in Figure 78. The average figure has not changed since last year and remains 38% inpatient to 62% community.
59Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Community
Hospital
Figure 78
The split of workforce between inpatient and community settings is also interesting, and shown here in Figure 78. The average figure has not changed since last year and remains {BMChart121-Mean} inpatient to 62% community.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
T12
T70
T71
T72
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T13
T59
T03
T52
T20
T30
T14
T75
T34
T42
T67
T60
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T06
T65
T31
T19
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T33
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T11
T18
T28
T21
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T61
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T50
T23
T35
T08
T53
T48
T27
T56
T26
T38
T17
T36
T05
T55
T44
T04
T45
T73
T01
T77
Balance of Workforce
The split of workforce between inpatient and community settings is also interesting, and shown here in Figure 78. The average figure has not changed since last year and remains 38% inpatient to 62% community.
60Mental Health Benchmarking Report 2014
NHS Benchmarking Network
Conclusion
The findings from the 2014 cycle of mental health benchmarking provide an authoritative platform against which changes in mental health provision can be measured. The involvement of all NHS providers in England and Wales is particularly pleasing and provides a definitive baseline for future comparisons. We also welcome the involvement of specialist providers from the independent sector in the 2014 project. We would like to express our thanks to all 66 member organisations who provided data.
The content of the project covers all the key benchmarking domains of activity, workforce, finance, safety and quality. The inclusion of these themes aims to provide a one-stop shop capability for participants in evaluating mental health services provision and performance. The ability to cross compare across domains will be important in gaining a full understanding of the story behind this year’s data.
As in previous years, the report shows levels of variation across the NHS in both service demand and provision arrangements. Services are utilised at different rates potentially reflecting local commissioning priorities, service development decisions, and history and practice. Members should actively use the 2014 desktop benchmarking toolkit to further understand the headline comparisons introduced in this report. The benchmarking toolkit will allow the local evidence on mental health service provision and performance to emerge for each participant organisation. The toolkit provides an ability to cross refer between inpatient and community services to draw conclusions about the overall balance of care between bed and community based care. The 2014 analysis has also expanded significantly into new areas around liaison psychiatry, home treatment, use of the mental health act, and additional quality indicators. The comparisons within the report also allow some inter-year comparisons to be drawn with positions reported in previous benchmarking cycles. We aim to enhance this facility in future years.
Headline findings for 2014 for inpatient services confirm an ongoing reduction in the number of inpatient beds. These reductions are particularly marked in adult acute services and older adult services. Reductions in bed numbers have been achieved against a backdrop of steady state levels of inpatient activity. This again suggests increases in efficiency have been delivered by mental health providers. Trends from previous years in observed reductions in length of stay have not taken place in the last year for adult acute and older peoples services. Efficiency has instead been driven through ongoing increases in bed occupancy. Anecdotes on mental health beds and bed occupancy abound but this year’s evidence confirms increases in occupancy on an already restricted bed capacity that now reports occupancy equivalent to 93% of all available mental health bed days, an astonishing level when compared with other areas of the NHS.
This increase in efficiency through bed occupancy should be viewed in the context of improvements in both readmission rates and delayed transfers of care, both of which have fallen in the last year for older adult beds. In adult services, meanwhile, readmissions have also reduced, although an increase in delayed transfers of care has been illustrated.
Specialist inpatient services also report increases in demand for beds. Services such as PICU, low and medium secure all report increases in bed occupancy. PICU demonstrates a notable 10% reduction in average length of stay although low and medium secure services both report increases in average length of stay in the last year. Participants will be able to review all their specialist services through the report and related toolkit.
caseloads have increased in the last year for many community teams. We also provide analysis of access arrangements and waiting times in mental health. We are all cognoscente of the definitional work which is still to take place on many areas of mental health access systems. In advance of this we can report that average waits in many services are well below 18waiting lists with large numbers of people waiting significantly longer than 18care.
Analysis of the mental health workforce reveals interesting findings. Absolute workforce levels have not reduced in the last year and users can access detailed profiles of medical, nursing and therapy input for specific inpatient and community services. However, it is evident that less acute services demonstrate significantly lower workforce levels than we might expect to see. For example, staffing levels for longer term complex and continuing care are much lower than for other services with low staffing levels evident for medical, nursing and therapies. The low intensity of workforce can be compared toof stay seen in this service.
Detailed costing data can be accessed in the report which compares both aggregate and unit costs across participants. Variation is again a theme.
The collection of service quality data has been facilitated by the inclusion of a suite of metrics that explore incidents, risks, harm, and patient and staff satisfaction. Positions on service user and staff satisfaction both show improvements on previous years. Analysis of incidents shows growth in the number of incidents in many areas. This is clearly an area to keep under close scrutiny although feedback from members and the mental health reference group suggests an increase in the completeness of incident reporting may be a major factor in this growth.
Variation in demand and provision is evident in all sectors of the NHS and the question of “what does good look like?” for mental health services remains a challenge. The benchmarking work provides a strong evidence base from which this discussion can be taken forward. The initial findings from the 2014 benchmarking report were discussed with the mental health reference group in early September. Participants were invited to feedback on the analysis and conclusions in their reports prior to thefindings at t
The NHS Benchmarking Network now involves 100% of Mental Health Trusts and Local Health Boards in its work programme and provides an excellent network through which the pursuit of good practice and continuous improvement can be taken forward.
We would like to express our thanks to NHS Benchmarking Network member organisations for providing data to the 2014 mental health benchmarking project. Members have been actively engaged in the project throughout. We would also like to express our thanks to the mental health reference group for their input in shaping the project. We look forward to progressing the mental health benchmarking work in partnership with members during 2014/15 and beyond.
The findings from the 2014 cycle of mental health benchmarking provide an authoritative platform against which changes in mental health provision can be measured. The involvement of all NHS providers in England and Wales is particularly pleasing and provides a definitive baseline for future comparisons. We also welcome the involvement of specialist providers from the independent sector in the 2014 project. We would like to express our thanks to all 66 member organisations who provided data.
The content of the project covers all the key benchmarking domains of activity, workforce, finance, safety and quality. The inclusion of these themes aims to provide a one-stop shop capability for participants in evaluating mental health services provision and performance. The ability to cross compare across domains will be important in gaining a full understanding of the story behind this year’s data.
As in previous years, the report shows levels of variation across the NHS in both service demand and provision arrangements. Services are utilised at different rates potentially reflecting local commissioning priorities, service development decisions, and history and practice. Members should actively use the 2014 desktop benchmarking toolkit to further understand the headline comparisons introduced in this report. The benchmarking toolkit will allow the local evidence on mental health service provision and performance to emerge for each participant organisation. The toolkit provides an ability to cross refer between inpatient and community services to draw conclusions about the overall balance of care between bed and community based care. The 2014 analysis has also expanded significantly into new areas around liaison psychiatry, home treatment, use of the mental health act, and additional quality indicators. The comparisons within the report also allow some inter-year comparisons to be drawn with positions reported in previous benchmarking cycles. We aim to enhance this facility in future years.
Headline findings for 2014 for inpatient services confirm an ongoing reduction in the number of inpatient beds. These reductions are particularly marked in adult acute services and older adult services. Reductions in bed numbers have been achieved against a backdrop of steady state levels of inpatient activity. This again suggests increases in efficiency have been delivered by mental health providers. Trends from previous years in observed reductions in length of stay have not taken place in the last year for adult acute and older peoples services. Efficiency has instead been driven through ongoing increases in bed occupancy. Anecdotes on mental health beds and bed occupancy abound but this year’s evidence confirms increases in occupancy on an already restricted bed capacity that now reports occupancy equivalent to 93% of all available mental health bed days, an astonishing level when compared with other areas of the NHS.
This increase in efficiency through bed occupancy should be viewed in the context of improvements in both readmission rates and delayed transfers of care, both of which have fallen in the last year for older adult beds. In adult services, meanwhile, readmissions have also reduced, although an increase in delayed transfers of care has been illustrated.
Specialist inpatient services also report increases in demand for beds. Services such as PICU, low and medium secure all report increases in bed occupancy. PICU demonstrates a notable 10% reduction in average length of stay although low and medium secure services both report increases in average length of stay in the last year. Participants will be able to review all their specialist services through the report and related toolkit.
caseloads have increased in the last year for many community teams. We also provide analysis of access arrangements and waiting times in mental health. We are all cognoscente of the definitional work which is still to take place on many areas of mental health access systems. In advance of this we can report that average waits in many services are well below 18waiting lists with large numbers of people waiting significantly longer than 18care.
Analysis of the mental health workforce reveals interesting findings. Absolute workforce levels have not reduced in the last year and users can access detailed profiles of medical, nursing and therapy input for specific inpatient and community services. However, it is evident that less acute services demonstrate significantly lower workforce levels than we might expect to see. For example, staffing levels for longer term complex and continuing care are much lower than for other services with low staffing levels evident for medical, nursing and therapies. The low intensity of workforce can be compared toof stay seen in this service.
Detailed costing data can be accessed in the report which compares both aggregate and unit costs across participants. Variation is again a theme.
The collection of service quality data has been facilitated by the inclusion of a suite of metrics that explore incidents, risks, harm, and patient and staff satisfaction. Positions on service user and staff satisfaction both show improvements on previous years. Analysis of incidents shows growth in the number of incidents in many areas. This is clearly an area to keep under close scrutiny although feedback from members and the mental health reference group suggests an increase in the completeness of incident reporting may be a major factor in this growth.
Variation in demand and provision is evident in all sectors of the NHS and the question of “what does good look like?” for mental health services remains a challenge. The benchmarking work provides a strong evidence base from which this discussion can be taken forward. The initial findings from the 2014 benchmarking report were discussed with the mental health reference group in early September. Participants were invited to feedback on the analysis and conclusions in their reports prior to thefindings at t
The NHS Benchmarking Network now involves 100% of Mental Health Trusts and Local Health Boards in its work programme and provides an excellent network through which the pursuit of good practice and continuous improvement can be taken forward.
We would like to express our thanks to NHS Benchmarking Network member organisations for providing data to the 2014 mental health benchmarking project. Members have been actively engaged in the project throughout. We would also like to express our thanks to the mental health reference group for their input in shaping the project. We look forward to progressing the mental health benchmarking work in partnership with members during 2014/15 and beyond.
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Data on community services has been provided in great detail by participants. Our analysis suggests that caseloads have increased in the last year for many community teams. We also provide analysis of access arrangements and waiting times in mental health. We are all cognoscente of the definitional work which is still to take place on many areas of mental health access systems. In advance of this we can report that average waits in many services are well below 18-weeks, however, many providers report a long tail on waiting lists with large numbers of people waiting significantly longer than 18-weeks to access non-urgent care.
Analysis of the mental health workforce reveals interesting findings. Absolute workforce levels have not reduced in the last year and users can access detailed profiles of medical, nursing and therapy input for specific inpatient and community services. However, it is evident that less acute services demonstrate significantly lower workforce levels than we might expect to see. For example, staffing levels for longer term complex and continuing care are much lower than for other services with low staffing levels evident for medical, nursing and therapies. The low intensity of workforce can be compared to the long average lengths of stay seen in this service.
Detailed costing data can be accessed in the report which compares both aggregate and unit costs across participants. Variation is again a theme.
The collection of service quality data has been facilitated by the inclusion of a suite of metrics that explore incidents, risks, harm, and patient and staff satisfaction. Positions on service user and staff satisfaction both show improvements on previous years. Analysis of incidents shows growth in the number of incidents in many areas. This is clearly an area to keep under close scrutiny although feedback from members and the mental health reference group suggests an increase in the completeness of incident reporting may be a major factor in this growth.
Variation in demand and provision is evident in all sectors of the NHS and the question of “what does good look like?” for mental health services remains a challenge. The benchmarking work provides a strong evidence base from which this discussion can be taken forward. The initial findings from the 2014 benchmarking report were discussed with the mental health reference group in early September. Participants were invited to feedback on the analysis and conclusions in their reports prior to the release of findings at the national conference on 7th November 2014.
The NHS Benchmarking Network now involves 100% of Mental Health Trusts and Local Health Boards in its work programme and provides an excellent network through which the pursuit of good practice and continuous improvement can be taken forward.
We would like to express our thanks to NHS Benchmarking Network member organisations for providing data to the 2014 mental health benchmarking project. Members have been actively engaged in the project throughout. We would also like to express our thanks to the mental health reference group for their input in shaping the project. We look forward to progressing the mental health benchmarking work in partnership with members during 2014/15 and beyond.
Data on community services has been provided in great detail by participants. Our analysis suggests that caseloads have increased in the last year for many community teams. We also provide analysis of access arrangements and waiting times in mental health. We are all cognoscente of the definitional work which is still to take place on many areas of mental health access systems. In advance of this we can report that average waits in many services are well below 18-weeks, however, many providers report a long tail on waiting lists with large numbers of people waiting significantly longer than 18-weeks to access non-urgent care.
Analysis of the mental health workforce reveals interesting findings. Absolute workforce levels have not reduced in the last year and users can access detailed profiles of medical, nursing and therapy input for specific inpatient and community services. However, it is evident that less acute services demonstrate significantly lower workforce levels than we might expect to see. For example, staffing levels for longer term complex and continuing care are much lower than for other services with low staffing levels evident for medical, nursing and therapies. The low intensity of workforce can be compared to the long average lengths of stay seen in this service.
Detailed costing data can be accessed in the report which compares both aggregate and unit costs across participants. Variation is again a theme.
The collection of service quality data has been facilitated by the inclusion of a suite of metrics that explore incidents, risks, harm, and patient and staff satisfaction. Positions on service user and staff satisfaction both show improvements on previous years. Analysis of incidents shows growth in the number of incidents in many areas. This is clearly an area to keep under close scrutiny although feedback from members and the mental health reference group suggests an increase in the completeness of incident reporting may be a major factor in this growth.
Variation in demand and provision is evident in all sectors of the NHS and the question of “what does good look like?” for mental health services remains a challenge. The benchmarking work provides a strong evidence base from which this discussion can be taken forward. The initial findings from the 2014 benchmarking report were discussed with the mental health reference group in early September. Participants were invited to feedback on the analysis and conclusions in their reports prior to the release of findings at the national conference on 7th November 2014.
The NHS Benchmarking Network now involves 100% of Mental Health Trusts and Local Health Boards in its work programme and provides an excellent network through which the pursuit of good practice and continuous improvement can be taken forward.
We would like to express our thanks to NHS Benchmarking Network member organisations for providing data to the 2014 mental health benchmarking project. Members have been actively engaged in the project throughout. We would also like to express our thanks to the mental health reference group for their input in shaping the project. We look forward to progressing the mental health benchmarking work in partnership with members during 2014/15 and beyond.
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NHS Benchmarking Network
Index of Charts
Figure 1 Bed ProfileFigure 2 Adult Acute beds per 100,000 populationFigure 3 Adult Acute bed occupancyFigure 4 Adult Acute admissions per 100,000 populationFigure 5 Adult Acute bed days per 100,000 populationFigure 6 Mean length of stay - Adult AcuteFigure 7 Delayed transfers of care - Adult AcuteFigure 8 Readmission rate - Adult AcuteFigure 9 Older Adult beds per 100,000 populationFigure 10 Older Adult bed occupancyFigure 11 Mean length of stay - Older AdultsFigure 12 Delayed transfers of care - Older AdultsFigure 13 Older Adult admissions per 100,000 populationFigure 14 Older Adult bed days per 100,000 populationFigure 15 Readmission rate - Older AdultsFigure 16 Specialist Beds ProfileFigure 17 PICU - mean length of stayFigure 18 PICU - bed occupancyFigure 19 PICU - WTE Consultant Psychiatrists per 10 bedsFigure 20 PICU - WTE Qualified nurses per 10 bedsFigure 21 Eating disorders - Mean length of stayFigure 22 Eating disorders - Bed OccupancyFigure 23 Eating disorders - WTE Consultant Psychiatrists per 10 bedsFigure 24 Eating disorders - WTE Therapists per 10 bedsFigure 25 Low secure - Mean length of stayFigure 26 Low secure - Bed occupancyFigure 27 Low secure - WTE Consultant Psychiatrists per 10 bedsFigure 28 Low secure - WTE Qualified nurses per 10 bedsFigure 29 Medium secure - Mean length of stayFigure 30 Medium secure - Bed occupancyFigure 31 Medium secure - WTE Consultant Psychiatrists per 10 bedsFigure 32 Medium secure - WTE Qualified nurses per 10 bedsFigure 33 High dependency rehab - Mean length of stayFigure 34 High dependency rehab - Bed occupancyFigure 35 High dependency rehab - WTE Consultant Psychiatrists per 10 bedsFigure 36 High dependency rehab - WTE Qualified nurses per 10 bedsFigure 37 Longer Term Complex Care / Continuing Care - Mean length of stayFigure 38 Longer Term Complex Care / Continuing Care - Bed occupancyFigure 39 Longer Term Complex Care / Continuing Care - WTE Consultant Psychiatrists /10 bedsFigure 40 Longer Term Complex Care / Continuing Care - WTE Qualified nurses /10 bedsFigure 41 Inpatient cluster profiles 1-2 prevalenceFigure 42 Inpatient cluster profiles 1-4 prevalenceFigure 43 Inpatient cluster profiles 1-8 prevalenceFigure 44 Inpatient cluster profiles 10-16 prevalenceFigure 45 Inpatient cluster profile 17 prevalence
Figure 46Figure 47Figure 48Figure 49Figure 50Figure 51Figure 52Figure 53Figure 54Figure 55Figure 56Figure 57Figure 58Figure 59Figure 60Figure 61 Figure 62Figure 63Figure 64Figure 65Figure 66Figure 67Figure 68Figure 69Figure 70Figure 71Figure 72Figure 73Figure 74Figure 75Figure 76Figure 77Figure 78
Figure 1 Bed ProfileFigure 2 Adult Acute beds per 100,000 populationFigure 3 Adult Acute bed occupancyFigure 4 Adult Acute admissions per 100,000 populationFigure 5 Adult Acute bed days per 100,000 populationFigure 6 Mean length of stay - Adult AcuteFigure 7 Delayed transfers of care - Adult AcuteFigure 8 Readmission rate - Adult AcuteFigure 9 Older Adult beds per 100,000 populationFigure 10 Older Adult bed occupancyFigure 11 Mean length of stay - Older AdultsFigure 12 Delayed transfers of care - Older AdultsFigure 13 Older Adult admissions per 100,000 populationFigure 14 Older Adult bed days per 100,000 populationFigure 15 Readmission rate - Older AdultsFigure 16 Specialist Beds ProfileFigure 17 PICU - mean length of stayFigure 18 PICU - bed occupancyFigure 19 PICU - WTE Consultant Psychiatrists per 10 bedsFigure 20 PICU - WTE Qualified nurses per 10 bedsFigure 21 Eating disorders - Mean length of stayFigure 22 Eating disorders - Bed OccupancyFigure 23 Eating disorders - WTE Consultant Psychiatrists per 10 bedsFigure 24 Eating disorders - WTE Therapists per 10 bedsFigure 25 Low secure - Mean length of stayFigure 26 Low secure - Bed occupancyFigure 27 Low secure - WTE Consultant Psychiatrists per 10 bedsFigure 28 Low secure - WTE Qualified nurses per 10 bedsFigure 29 Medium secure - Mean length of stayFigure 30 Medium secure - Bed occupancyFigure 31 Medium secure - WTE Consultant Psychiatrists per 10 bedsFigure 32 Medium secure - WTE Qualified nurses per 10 bedsFigure 33 High dependency rehab - Mean length of stayFigure 34 High dependency rehab - Bed occupancyFigure 35 High dependency rehab - WTE Consultant Psychiatrists per 10 bedsFigure 36 High dependency rehab - WTE Qualified nurses per 10 bedsFigure 37 Longer Term Complex Care / Continuing Care - Mean length of stayFigure 38 Longer Term Complex Care / Continuing Care - Bed occupancyFigure 39 Longer Term Complex Care / Continuing Care - WTE Consultant Psychiatrists /10 bedsFigure 40 Longer Term Complex Care / Continuing Care - WTE Qualified nurses /10 bedsFigure 41 Inpatient cluster profiles 1-2 prevalenceFigure 42 Inpatient cluster profiles 1-4 prevalenceFigure 43 Inpatient cluster profiles 1-8 prevalenceFigure 44 Inpatient cluster profiles 10-16 prevalenceFigure 45 Inpatient cluster profile 17 prevalence
Figure 46Figure 47Figure 48Figure 49Figure 50Figure 51Figure 52Figure 53Figure 54Figure 55Figure 56Figure 57Figure 58Figure 59Figure 60Figure 61 Figure 62Figure 63Figure 64Figure 65Figure 66Figure 67Figure 68Figure 69Figure 70Figure 71Figure 72Figure 73Figure 74Figure 75Figure 76Figure 77Figure 78
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Figure 46 Inpatient cluster profiles 18-21 prevalenceFigure 47 Adult Acute beds - % of admissions under the Mental Health ActFigure 48 Use of the Mental Health Act by section typeFigure 49 Community Mental Health Teams - caseload per 100,000 populationFigure 50 Community Mental Health Teams - Face to Face contacts per 100,000 populationFigure 51 Early Intervention Teams - maximum waiting time for routine appointmentsFigure 52 CRHT - contacts per 100,000 populationFigure 53 CRHT - average waiting time for routine appointmentsFigure 54 CRHT referrals that resulted in admission to an inpatient bedFigure 55 Adult Acute inpatient workforce - clinical staff per 100,000 bed daysFigure 56 Adult Acute inpatient workforce - consultant psychiatrists per 100,000 bed daysFigure 57 Adult Acute inpatient workforce - qualified nurses per 100,000 bed daysFigure 58 Adult Acute inpatient workforce - clinical staff vacancies as % of establishment Figure 59 Cost per Adult Acute bedFigure 60 Cost per 100,000 bed days, Adult AcuteFigure 61 PICU cost per bed dayFigure 62 Generic CMHT cost per 100,000 populationFigure 63 Generic CMHT cost per patient on the caseloadFigure 64 CMHT Patient SatisfactionFigure 65 NHS Staff Survey satisfaction rateFigure 66 Serious incidents per 100,000 bed daysFigure 67 Drug administration errors per 100,000 bed daysFigure 68 Number of complaints per 100,000 bed daysFigure 69 Ligature incidents per 100,000 bed daysFigure 70 Incidents of physical violence to patients per 100,000 bed daysFigure 71 Incidents of physical violence to staff per 100,000 bed daysFigure 72 Incidence of use of seclusion per 100,000 bed daysFigure 73 Incidence of use of restraint per 100,000 bed daysFigure 74 Incidence of use of face down restraint per 100,000 bed daysFigure 75 Balance of financial investmentFigure 76 Balance of activityFigure 77 Balance of careFigure 78 Balance of workforce
Figure 46 Inpatient cluster profiles 18-21 prevalenceFigure 47 Adult Acute beds - % of admissions under the Mental Health ActFigure 48 Use of the Mental Health Act by section typeFigure 49 Community Mental Health Teams - caseload per 100,000 populationFigure 50 Community Mental Health Teams - Face to Face contacts per 100,000 populationFigure 51 Early Intervention Teams - maximum waiting time for routine appointmentsFigure 52 CRHT - contacts per 100,000 populationFigure 53 CRHT - average waiting time for routine appointmentsFigure 54 CRHT referrals that resulted in admission to an inpatient bedFigure 55 Adult Acute inpatient workforce - clinical staff per 100,000 bed daysFigure 56 Adult Acute inpatient workforce - consultant psychiatrists per 100,000 bed daysFigure 57 Adult Acute inpatient workforce - qualified nurses per 100,000 bed daysFigure 58 Adult Acute inpatient workforce - clinical staff vacancies as % of establishment Figure 59 Cost per Adult Acute bedFigure 60 Cost per 100,000 bed days, Adult AcuteFigure 61 PICU cost per bed dayFigure 62 Generic CMHT cost per 100,000 populationFigure 63 Generic CMHT cost per patient on the caseloadFigure 64 CMHT Patient SatisfactionFigure 65 NHS Staff Survey satisfaction rateFigure 66 Serious incidents per 100,000 bed daysFigure 67 Drug administration errors per 100,000 bed daysFigure 68 Number of complaints per 100,000 bed daysFigure 69 Ligature incidents per 100,000 bed daysFigure 70 Incidents of physical violence to patients per 100,000 bed daysFigure 71 Incidents of physical violence to staff per 100,000 bed daysFigure 72 Incidence of use of seclusion per 100,000 bed daysFigure 73 Incidence of use of restraint per 100,000 bed daysFigure 74 Incidence of use of face down restraint per 100,000 bed daysFigure 75 Balance of financial investmentFigure 76 Balance of activityFigure 77 Balance of careFigure 78 Balance of workforce
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