MEMORANDUM1.4 Cautions • Federal law prohibits discriminating candidates based on age, race,...
Transcript of MEMORANDUM1.4 Cautions • Federal law prohibits discriminating candidates based on age, race,...
MEMORANDUM
MEMORANDUM
To: Cindy Raisor, Director of Human Resources From: Daniel Worker, Recruiter Date: 10/4/2013 Subject: Requested instructions for executing online prescreens of candidates for
employment.
This is the instructions that we agreed I would write last week after I successfully prescreened a candidate for employment. This document should help the HR department standardize the prescreening process. The instructions I have complied consist of five steps:
I have also included a worksheet (section 4) for note taking and documentation purposes. Don’t hesitate to contact me with any questions or comments at [email protected] or at 555-222-3333. Enclosures (1)
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document No. INS-HR-100
Version No. 001
New _X_ Revised ___ Effective Date: 10/04/2013 Author: Daniel Ehlers
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 1 of 11
1. Overview
1.1 Purpose
These instructions will help you perform an online prescreen on a candidate for employment at
PetroChem. This process is used to gain information about a candidate for employment that
has sparked HR’s interest. This information will be used to analyze the candidate below the
surface and provide assurance that he or she will be a good fit here at PetroChem. The process
is described as follows:
1.2 Prerequisites
1. Receive authorization e-mail to prescreen candidate from Cindy Raisor, Director of HR.
2. Download all available supporting documents (resume, cover letter, etc.) from the
candidate’s file on the HR hiring portal.
1.3 Materials
• PetroChem authorized computer with internet access
1.4 Cautions
• Federal law prohibits discriminating candidates based on age, race, color, religion, gender,
sexual orientation, status as a parent, or disability. Do NOT take note of any of this
information.
• Verify that each source screened contains multiple indications that verify the information
present is connected to the candidate. If in doubt, it is best to not record questionable
information.
Permission Confirmation
•Authorization to prescreen is recieved from candidate AND Cindy Raisor, Director of HR.
Identity Verification
•LinkedIn® is used to confirm that the resume is honest and complete.
Social Network Investigation
•Facebook® and Twitter® are used to identify personality traits as well as social networking usage habits.
Miscellaneous Data
Exploration
•Google® searches are used to find additional information online about the candidate.
Prescreen Report
Generation
•A memorandum report of the results is generated and submitted to Cindy Raisor.
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 2 of 11
1.5 Glossary
Online Alias Any screenname the candidate goes by on social networking sites or
before the “@” sign in his or her e-mail addresses.
Red Flags Troublesome aspects found that should raise concern for employment.
Examples: Odd obsessions, inappropriate photos, illegal activities, etc.
2. Instructions
Use the worksheet included in section 4 to monitor your progress and organize your thoughts as you
complete each step.
Permission Confirmation
1. Verify that the correct candidate is being screened.
Confirm that the candidate you are about to screen is the same candidate requested via e-mail
to be screened by Cindy Raisor, Director of HR.
CAUTION: Only screen candidates that you have been properly authorized to screen.
Screening unauthorized candidates is against PetroChem policy and will result in disciplinary
actions.
2. Confirm background check permissions.
Ensure that the candidate you are about to screen has submitted a background check
agreement form to the HR hiring portal.
CAUTION: Do NOT begin a background check without proper permission from the candidate.
This activity is punishable by federal law.
Identity Verification
1. Search for and gain access to the candidate’s LinkedIn® Profile.
Enter the candidate’s first and last name into the search box on LinkedIn.com. Open the profile
that contains similar information to the supporting documents on file. If the profile is set to
private, request to be “connections” using the undercover HR account. Login info should have
been sent in the authorization e-mail from Cindy Raisor.
2. Compare the LinkedIn® profile to submitted documents.
Analyze the LinkedIn® profile for any information that contradicts that listed on any of the
documents submitted to the HR hiring portal. Highlight all information on the resume that can
be matched with the LinkedIn® profile, as shown below in Figure 2-1. This practice identifies
information that is verified as true.
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 3 of 11
Figure 2-1: Verified resume information (highlighted) by a LinkedIn® profile [1].
3. Use the LinkedIn® profile to complete the submitted resume.
Note any information that is included on the LinkedIn® profile but not on the submitted resume
that you feel will help PetroChem make a better decision regarding employment.
Social Network Investigation
1. Search for and gain access to the candidate’s Facebook® profile.
Enter the candidate’s first and last name into the search box on Facebook.com. Open the
profile that contains similar information to the supporting documents on file. If the profile is set
to private, request to be “friends” using the undercover HR account. Login info should have
been sent in the authorization e-mail from Cindy Raisor.
2. Note key personality traits observed throughout the profile.
Browse wall posts, personal info, photos, friends, groups, and affiliations. Note key personality
traits observed and provide supporting evidence. Does the candidate post content of him or
her volunteering? Are the profile pictures modest? Does he or she display an interest in the
Petrochemical Industry? Also note any red flags. Does the candidate have disturbing obsessions
such as drugs or weapons?
3. Search for and gain access to the candidate’s Twitter® Profile.
Enter the candidate’s first and last name into the search box on Twitter.com. Open the profile
that contains similar information to the supporting documents on file. If the profile is set to
private, request to be a “follower” using the undercover HR account. Login info should have
been sent in the authorization e-mail from Cindy Raisor.
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 4 of 11
4. Identify posting habits observed throughout the profile.
Check that the candidate exhibits self-control by not posting several times a day about trivial
things. Note the posting habits rather than the actual content (assuming no red flags are
present). Refer to Figure 2-2 below for an example of contrasting posting habits.
TIP: Consider skimming through a few pages of tweets to gain a broader perspective rather
than microanalyzing the first page displayed.
Miscellaneous Data Exploration
1. Perform a Google® search consisting of the candidate’s first and last name in quotes.
Performing a Google® search in quotes assures that the sequence of words in quotes is
returned in the search results. If no quotes are included, the first name and last name will be
scattered in each description.
2. Find sources relevant to the candidate by browsing each description.
Browse the list of search result descriptions for phrases that contains similar information to
what you have discovered thus far in the prescreening process. Click on each relevant
description. Ensure that enough supporting details are present in each source to allow you to
assume that the information corresponds to the candidate.
3. Note key personality traits and the supporting details present in each source.
Find details in each source that you feel reflect the candidate’s traits and would help
PetroChem make a better decision regarding employment.
4. Perform additional Google® searches using different keywords relating to the candidate.
Proceed back to step 2 for each new search.
• Search additional variations of the candidate’s name in quotes. For example: “’Daniel J
Ehlers’” and “’Daniel James Ehlers.’”
Figure 2-2: Examples of acceptable and unacceptable posting habits.
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 5 of 11
• Search associations you have discovered from the other sources along with the candidate’s
name. For example: “’Daniel Ehlers’ TAMU” and “’Daniel Ehlers’ AIChE.”
• Search online aliases derived from any e-mail addresses or screen names uncovered. For
example: “Djecomputer,” “Daniel.ehlers,” and “Dantheman2015.”
Prescreen Report Generation
1. Categorize the information found.
Define 3 categories that sum up the noted information. For example, a candidate might exhibit
noteworthy personality traits, strong workplace skills, and broad leadership experience.
2. Create subcategories for each category found.
Define 3 subcategories that describe each category defined in step 1. The same candidate in
step 1 might, regarding personality traits, be honest, practical, and virtually responsible.
3. Describe each subcategory in paragraph format.
Discuss the inferences you have made and provide supporting details from your research to
support your claims.
4. Generate and submit the prescreen report.
Load the memorandum report template from the PetroChem intranet portal. Compile the
report from the results of steps 1-3. Upon completion, submit the document in PDF format to
Cindy Raisor, director of Human Resources at [email protected].
3. Conclusion
An online prescreen report of a candidate for employment should have been generated at the
successful completion of these instructions. Cindy Raisor will let you know if the report needs is
complete and if she would like you to investigate any aspects further. She is your best resource as
far as knowing the expectations for content. This report is a crucial aspect of the recruiting process,
as it will aid management and HR in making important employment decisions allowing PetroChem
to hire the best possible people in the industry.
If you have any questions or comments regarding the process, please do not hesitate to contact me
at [email protected] or at 713-555-5555.
[1] “Daniel Ehlers | LinkedIn” Internet: http://www.linkedin.com/profile/view?id=161675608. [Oct. 1,
2013]. Used with permission.
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 6 of 11
4. Online Prescreen Worksheet
Permission Confirmation
Yes No
Is the candidate you are about to screen the same candidate requested via e-mail to be
screened by Cindy Raisor, Director of HR?
Has the candidate you are about to screen has submitted a background check agreement form
to the HR hiring portal?
Identity Verification
Were you able to gain access to the candidate’s LinkedIn® profile?
Did you have to request to be LinkedIn® “connections” using the undercover HR account?
Does the LinkedIn® profile match the submitted documents?
If no, please explain:
Have you highlighted all matching information on the resume?
Additional information from the LinkedIn® profile to complete the resume:
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 7 of 11
Social Network Investigation
Yes No
Were you able to gain access to the candidate’s Facebook® profile?
Did you have to request to be Facebook® “friend” using the undercover HR account?
Personality traits observed from the Facebook® profile:
Traits: Supporting evidence:
Are any red flags present?
If yes, please explain:
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 8 of 11
Yes No
Were you able to gain access to the candidate’s Twitter® profile?
Did you have to request to be a Twitter® “follower” using the undercover HR account?
Posting habits observed from the Twitter® profile:
Posting habits: Supporting evidence:
Are any red flags present?
If yes, please explain:
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 9 of 11
Miscellaneous Data Exploration
List search keywords used:
Source: Confirmation data
linking the source to
the candidate:
Relevant information found that will aid in the hiring decision
process:
Yes No
Are any red flags present?
If yes, please explain:
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 10 of 11
Prescreen Report Generation
Category 1: Category 2: Category 3:
Subcategory 1: Subcategory 1: Subcategory 1:
Supporting Details: Supporting Details: Supporting Details:
Subcategory 2: Subcategory 2: Subcategory 2:
Supporting Details: Supporting Details: Supporting Details:
Subcategory 3: Subcategory 3: Subcategory 3:
Supporting Details: Supporting Details: Supporting Details:
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 11 of 11
5. Version History
Date Version # Description
10/04/2013 001 Original issue
For Internal Use Only
Online Prescreening of Candidates for
Employment
Document
No. INS-HR-100
Version No. 001
Online Prescreening of Candidates for Employment (INS-HR-100), Version 001, Daniel Ehlers, 10/04/2013 Page 12 of 11
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I didn’t want to include these citations with the document. If these instructions were actually for PetroChem, the writer
wouldn’t have to cite logos and templates that the company owns the rights to.
Logo Image (Adapted and Used with Permission):
Vimeo. “Flower Logo.” http://b.vimeocdn.com/ps/320/320055_300.jpg. 30 Sep 2013.
SOP Template (Adapted from):
Expresstrain-ts. “Free SOP Template.” http://www.expresstrain-ts.com/resources.html. 30 Sep 2013.