Member Benefits For NARPO Members If they have Home or Motor Insurance

Member Care – our latest benefits

How does it work?

Dedicated member helpline

membercare@pmas.co.uk

Proactively referring members

Invaluable – in really supporting our members when they need us most

0845 450 52200845 450 52200845 450 52200845 450 5220

Member Care – our latest benefits

What is it?

A Nurse led service that supports members and their families through serious illness, chronic health conditions, bereavement and disabilities

It offers a friendly listening ear, practical information, and emotional support where it’s needed most

Provides expert advice, reassurance and access to complementary treatments

Case Studies

Steve, 53, Heart Attack“It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.”

Steve, 53, Heart Attack“It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.”

Solution:

•A personal nurse advisor – on-going

•A cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management

Solution:

•A personal nurse advisor – on-going

•A cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management

Case Studies

Mary, 48, Breast Cancer“The nurse gave me the reassurance I needed. It’s such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.”

Mary, 48, Breast Cancer“The nurse gave me the reassurance I needed. It’s such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.”

Solution:

•A personal nurse advisor – on-going

•A series of structured one-to-one calls with a nurse specialising in breast cancer

•An agreed list of questions to ask the Consultant

Solution:

•A personal nurse advisor – on-going

•A series of structured one-to-one calls with a nurse specialising in breast cancer

•An agreed list of questions to ask the Consultant

How we have helped

Mrs X notified us of the death of her loved one

Solution

• She’s received 4 lengthy supportive calls• Received informative literature• Has started some complimentary therapy

… the support to her is ongoing

Police Mutual Foundation

www.policemutualfoundation.co.uk

Convalescence

Passionate about police welfare, delivering simple solutions for

absolute peace of mind.

Tailored support for members of the Police

Service, retired officers and their families

who’ve been through a traumatic event or

bereavement – helping them to get away

from it all and recuperate.

Real People – Real situations

Employee X

Employee Y

Employee Z

How we’ve helpedSituation

Developed a sudden illness. Had to have major surgery to save the limb.

Sent him and his wife away for a week to Eastbourne in accommodation suitable for someone with mobility issues.

Severely injured whilst on duty

Organised a break for him and his family in Portsmouth for later in the year when he will be physically fitter

Physical illness and post natal depression

Organised a break in Devon with family facilities for young children

Police Mutual Foundation Wellbeing Zone

The Wellbeing Zone is a FREE online tool designed to help you with your health and general wellbeing. The site can support you in the following areas:

Improving your general health

Losing weight

Getting fitter

Eating more healthily

Managing Stress

Take control