MELJUN CORTES Internet Economics and Policies
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Transcript of MELJUN CORTES Internet Economics and Policies
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INTERNET
ECONOMICS andPOLICIES
Payment and
Delivery
MELJUN CORTES
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MELJUN CORTES
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Megalink Online ATM/Debit card transfer -
You can transfer funds to Auction.ph
online from Megalink-member bankaccounts. Below are the member banks:
Asia Trust Bank
Bank of Commerce
Development Bank of the Philippines Insular Savings Bank
International Exchange Bank
Keppel Monte Bank
Maybank Prudential Bank
Union Bank
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Bancnet Online - You can also transfer funds to
Auction.ph from Bancnet-Member bank
accounts. Below are the member banks:
Allied Bank
China Banking Corporation
Chinatrust Bank
Citystate Savings Bank
Metrobank
PBCom
Philtrust
RCBC RCBC Savings Bank
Standard Chartered Bank
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Bills Payment
Collection channels:
Over-the-Counter(OTC)
Automated TellerMachine (ATM- Soon
to be available).
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For Over-the-Counter transactions:
A. Go to any RCBC branch and fill-out
three (3) copies of ‘Bills Collection Slip’completely.
Under 'Biller/Company Name', place
Auction.ph
Under ‘Subscriber/Policy/Card Number’ , writethe ACCOUNT NUMBER of the item you are
paying for.
Under ‘Subscriber/Policy Holder/Cardholder
Name’ , write the name you registered with
Auction.ph Under ‘Total Payment’ , place the same
amount as reflected from your Statement of
Account
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For Over-the-Counter transactions:
B. Wait for your transaction to be
processed.
C. Get the transaction receipt and keep for
reference.
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E-Money (or the Cashable
type) A. Go to your E-Money account in My
Auction
B. Enter the amount you want to convertand click Convert to E-Money.
* Make sure that your Virtual Account has
an available balance to make the
conversion possible.
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Globe GCash
select GCash as the payment option
Make sure that your mobile numberis registered to use GCash and has
enough funds to pay for the item.
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Delivery
The item will be delivered by thedesignated logistics company of
your seller.
If you have not received the
purchased item, you shouldimmediately notify auction.ph
and the Company shall
immediately notify the seller. If
seller cannot present any
evidence of delivery withinseven (7) days after notification,
the Company shall refund your
purchase money.
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Auction.ph Policies
A bidder who participated in the auction cannot withdraw the biddingarbitrarily without the seller's permission.
A winning bidder should fulfill his obligations
Non-payment of item won is prohibited.
Shill bidding or bidding to increase the item price is strictly prohibited
Buyer should register the correct delivery address and must be present atthat address, or a duly authorized representative, upon delivery of an itemwon.
The buyer should remit payment within 7 days after winning the bid.Otherwise, the Company shall regard it as a refusal and the auction shallbe canceled.
The bidder shall be responsible for the errors in the amount of money, the
omissions and errors of information about remittance. It is understood that every member should cooperate in resulting conflicts,
as stated in the User Agreement.
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Common Policies on
Payment Remittance of Payment by Buyer
1. The buyer should remit item payment within
a specified number of days after successful
bidding or buying. The Company shall post
the steps on the service site on how to pay
and make a refund.
2. The buyer shall be responsible for the errorsin the amount of money, the omissions and
errors of information about remittance; the
Company has no responsibility for such.
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Common Policies on
Payment Request for remittance due to the delay of buyer’s approval
1. The seller can request the remittance of item payment
should the buyer fail to confirm the purchase or torequest for refund or exchange within a specified
number of days by submitting documentary evidence
that the item has been delivered. The Company, in such
case, will remit the item payment to the seller.
2. The seller shall be responsible for the goods returned or
exchanged by the buyer and the Company is free from
any liability therefrom.
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Common Policies on
Payment TRANSACTION FEES:
1. Posting Fee - the charge for listing an item by the seller on the servicesite either through the selling or auction system
1. Additional Service Fee - the charge for listing enhancement and otherseller’s advertising tools
1. Final Value Fee – charged to the seller for the successful selling of his
item. It is computed based on the final amount of the item.
The Company shall have the right to modify or amend the provisions onfees.
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Common Policies on
Delivery of Item/s 1. The seller shall make arrangement
for the delivery and post details of
delivery in the service menu
screen provided.
1. The Company shall send a
message to the buyer confirming
that the item will bedelivered. Buyer can check the
information about the delivery from
the e-mail.
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Common Policies on
Delivery of Item/s 3. When the seller fails to confirm delivery
after receiving confirmation of item
payment from the buyer, the auction or
sale shall be cancelled. This shall havean influence on the seller’s credibility.
4. When seller makes delivery
arrangements, he/she should ensure thatthe item/s will be delivered and received
in good condition.
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Common Policies on
Delivery of Item/s 5. When there is a conflict among the seller,
buyer, and the logistics company
regarding delivery, all concerned parties
should negotiate to resolve suchconflict. The Company assumes no
responsibility for such conflict.
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Common Policies on
Returning Items/Refunding 1. If the buyer does not receive the purchased item/s or goods
within a specified number of days, the buyer should notify
the Company through e-mail, phone, fax, etc. In such a
case, the Company shall immediately notify the seller. If
seller cannot present any evidence of delivery within a
specified number of days, the Company shall refund the
item payment to the buyer.
2. Buyer can return or exchange a purchased item within a
specified number of days after receiving it. Seller shallaccept the returned item/s except on the following cases:
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Common Policies on
Returning Items/Refunding Damage to the items caused by the
buyer (except in packaging whenbuyer has to check the contents)
A fatal decline of value of the item byusing or consuming parts of the itemas a whole.
In cases that it is hard to re-sellbecause of fatal decline in the valueof the item.
When it is not allowed to returngoods under any related existinglaw.
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Common Policies on
Returning Items/Refunding 3. The buyer should immediately notify the
company of the return and/or exchange
of the item/s received. In such a case,
the Company shall suspend theremittance of item payment to the seller.
4. Charges for returning goods or item/s
should be shouldered by the party who is
at fault.
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Common Policies on
Returning Items/Refunding 5. When the buyer returns a purchased
item/s or goods to the seller, the buyer
must make sure that the same is properly
packed and shipped safely.
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Common Policies on
Returning Items/Refunding 6. Buyer can request for refund of item
payment by presenting evidence of
shipping the returned item/s. In such
case, the Company will refund to thebuyer. However, the Company can
suspend the refund when seller is not
able to receive the returned item/s.
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Common Policies on
Returning Items/Refunding 7. When there is a dispute
among the seller, buyer, and
the logistics company
regarding shipping ordelivery, the concerned
parties themselves should
negotiate to resolve their
conflict, and the Companyassumes no responsibility for
such conflict.
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Thank you!!!