MEHRAT key accounts management developmental programs 2012
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Transcript of MEHRAT key accounts management developmental programs 2012
KA Management; Competence Portfolio
Forecasting Accuracy
Tight Budget
Control
Crea
tive
Busin
ess
Deve
lopm
ent
Thorough
Business
planning
RetailReality
Cust
omer
Rela
tions
hip
Bran
d Kn
owle
dge
Consultative
Selling
Key Accounts Management
The role of a Key Account Manager will vary from company to company and from customer to customer. However, based on the global definition and our experience working with Key Account Managers resulted in a platform of eight core competencies that all KAMs must develop in order to be successful in their role, starting from the entry level and up to the most senior position.
Key Accounts Management Professionals
Key Accounts Executive
1. Forecasting Accuracy
2. Tight Budget Controls
3. Creative Business Development
4. Thorough Business Planning
5. In Touch With The Retail Reality
6. Strong Customer Relationships
7. In-Depth Product / Brand Knowledge
8. Consultative Selling
Key Accounts Manager
Market Development
Manager
Modern Trade Manager
CORE COMPETENCIES OF
KEY ACCOUNT
MANAGEMENTConsultative Selling You can not argue with fact. Facts are the most powerful selling tool and you must be able to arrange these facts in a way that builds customer excitement and closes the sale. You must also be analytical and go beyond the numbers to find the real insight that will be the key to growing your brands with your customer.Forecasting AccuracyHaving the right products, in the right place, at the right time is key to your company's success. Not forecasting enough demand and you will miss the sales you need to achieve your business plan. Forecasting too much demand results in inventory building up in your warehouse and means less working capital to spend on driving the business. Tight Budget ControlsAs a Key Account Manager, you manage a significant piece of the overall expenditures your company spends to promote its brands and products. You have a responsibility to ensure that every penny spent delivers a solid return on investment and is spent in a way the builds the long term sustainability of the brands. Creative Business DevelopmentAs a KAM you must develop unique ways to grow the business with your customer and provide solutions to management in the face of challenges. If you do what you have always done, you will always get what you have already achieved!Thorough Business Planning You likely manage a complex business with hundreds of SKUs in hundreds of points of sale across the country. Planning is key if you are to execute flawlessly and achieve your business plans. You must search for the uncovered category opportunity at your customer and build a plan to convince them to “win” with your brands. You also must be aware of potential setbacks to the plan and develop contingencies to overcome them.In Touch With The Retail Reality Stores are where your brands and products come alive. It is also where you are engaged with your competition in a fierce battle for the attention of the shopper. As a KAM, you must be completely aware of what is transpiring at your customers stores. You must feel a sense of ownership of the execution in every store. You must also have a clear and concise communication with your retail teams in the field. Your success as a KAM relies heavily on their work.Strong Customer Relationships Our customers are our channel to the shoppers and consumers that buy our products. Without them our business model falls flat. Managing the relationship between your company and the customer is a big responsibility. The links that you build and the actions you take will determine our success today and in the future. Treat your customers as partners and challenge them to grow their business with your brands.In-Depth Product / Brand Knowledge Your company's brands should be at the heart of everything that you do as a KAM. They are your company's biggest asset. You should have an intimate knowledge of your brands, their values, positioning, target consumers and personality. On the other hand, the products are the lifeblood of the brands. Know them, touch them, use them.Finally, you are representing the brands everyday and how you approach your role should be in-line with the values of our flagship brands.
Key Accounts
Management
Professionals
Developmental
Curriculum
Key Accounts Executive
Key Accounts Manager
Market Development
Manager
Modern Trade Manager
SpecializedPrograms
GeneralSales&
MarketingPrograms
All STOREWARSKAMP
- KA Selling Skills- Basic Negotiation
for KAs- Basic Category
Management
• Advanced Negotiation for KAs
• Present to SELL; KAs• KA Forecasting/Budget Management
• KA Business Development
• Retail Business Process
• KA Advanced Present to SELL
• KA Business Development
• Retail Business Process
• Modern Trade Strategic Management
• Handling Customers Objections
• Launching a new product
• Implementing sales strategy
• Planning& Priority Setting
• Sales Financials• Resolving Concerns• Business Analysis&
Problem Solving
• Strategic Thinking• Customer Service
Management• Competition
Intelligence Management
• Leading Leaders• Emotional
Intelligence• High Performance
Teams
Intradepartmental Teambuilding
Programs
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Performance-based and tackling real work issues
Relevant to your organization and market segment
Fully interactive and learners’ styles flexible
Bite-sized to be digested and implemented
Follow through from pre-program assessment into
implementation and on job follow up
Designed and delivered by training experts
specialized in industry and market segment
All our
programs are
1. KA Selling Skills2. Basic Negotiation for KAs3. Basic Category
Management4. Advanced Negotiation for
KAs5. Present to SELL; KAs6. KA Forecasting/Budget Management7. KAMP8. KA Business Development9. KA Advanced Present to
SELL 10. Retail Business Process11. Modern Trade Strategic
Management12. Certificate Programs
In addition to fully customized programsKey Accounts
Management
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
MehratCenter recognition by
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Key Accounts ManagementPrograms
Key Accounts Selling Skills
The
KAE PRO 1®
This fully customizable program is aiming to prepare your new/Junior key accounts executives and build their selling skills.
For more information about bespoke programs,
please contact us at:[email protected]
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “KAE pro1” program is…
1. Enabling new and junior KAEs and KAMs to understand the KA sales cycle and basic elements of selling
2. Creating the business acumen and mindset
3. Orientation of the market and marketing concept
4. Facilitating the selling mentality and customer focus concepts
Participating in the “KAE pro1” program is of great
importance for:1. New and newly
assigned Key Accounts Executives
2. New and newly assigned Key Accounts Managers
3. Potential candidates for KAM jobs
The “KAE pro1” program is a 8-16 training hours. It is a fully interactive program
designed through instructional design and using to-date tools and techniques, including:1. Blended learning tools, such as slides,
flip-chart and learning culture tools2. Personal experiences-based workshops
and real life models3. Organization, industry and market
segment real life examples and case studies
4. Full range of evaluation and assessment for learning and implementation of the concepts and best practice transfer
Participating in the “KAE pro1” program will result in learners’
performance improvement including:
1. Better understanding of selling, market and competition
2. Implementing simple selling tools
3. Better understanding of sales targets and market share
4. Easily launching and competing in the real life market place
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
Prog
ram
Cod
e:
MPK
AM
o1
SALES PROFESSIONAL’S NEGOTIATION SKILLS
The
NEGOTIATORWin-win PRO
®
This fully interactive customizable program is improving the techniques and styles of your sales negotiators into a highly efficient level.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “NEGOTIATOR pro” program is
enabling participants to1. Better understand the
basics of the negotiation process
2. Go in depth into negotiation theories and concepts
3. Understand BATNA and working on it
4. Learning different techniques of negotiation
Participating in the “NEGOTIATOR pro” program is of great
importance for:1. Key accounts
executives2. Key Accounts
Managers3. Junior Market
Development Managers
The “NEGOTIATOR pro” program is a 16-24 training hours. It is a fully interactive program
designed through instructional design and using to-date tools and techniques, including:1. Blended learning tools, such as slides,
flip-chart and learning culture tools2. Personal experiences-based workshops
and role plays3. Organization, industry and market
segment-based examples and case studies
4. Full range of evaluation and assessment for learning and implementation of the concepts and best practice transfer
Participating in the “NEGOTIATOR pro” program will result in learners’
performance improvement including:
1. Better negotiation styles and techniques
2. Improved results of negotiation meetings
3. Improved understanding and implementation of pricing strategies
4. More competitiveness and market share increase
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
o2
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
BASIC CATEGORY MANAGEMENT
TheCat M
anBasics
®
This fully instructional program aims to build the basis of category management and widen the perspective of KAM professionals.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “Cat Man” program is enabling
participants to
1. Understand the CIPS Model
2. Develop the Skills, Tools and
Process in Best Practice
Category Management
3. Develop an Understanding
of the benefits of category
Management
Participating in the “Cat Man” program is of great
importance for:1. Key accounts
executives2. Key Accounts
Managers3. Junior Market
Development Managers
The “Cat Man” program is a 16- training hours. It is a fully interactive program
designed through instructional design and using to-date tools and techniques, including:
1. Blended learning tools, such as slides,
flip-chart and learning culture tools
2. CIPS Models
3. Focus groups
4. Evaluations and assessments
Participating in the “Cat Man” program will result in learners’
performance improvement including:
1. Develop a set of skills that will Organization’s market position in its market with Retailers.
2. Learn How to Apply These Skills, Process and tools in all Formats of trade
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
o3
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
SALES PROFESSIONAL’S ADVANCED NEGOTIATION SKILLS
The
Master NEGOTIATOR
Win-win EXPERT
®
This fully interactive customizable program is mastering the techniques and styles of your sales negotiators into a world-class negotiation
experts.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “MASTER NEGOTIATOR” program is enabling participants to
1. Understand social styles and versatility
2. Reflect experience and start molding behavioral patterns in negotiation
3. Dig into clients’ root causes and psychological motives
4. Understand the principles of being a negotiation coach
Participating in the “MASTER NEGOTIATOR”
program is of great importance for:
1. Key Accounts Managers
2. Market Development Managers
3. Modern Trade Managers
“MASTER NEGOTIATOR” program is a 16-24 training hours. It is a fully interactive program designed through instructional
design and using to-date tools and techniques, including:
1. Business simulations and real life case studies
2. Reflection and share expertise3. Observe and report negotiators’
styles4. Brain storming and focus groups
workshops
Participating in the “MASTER NEGOTIATOR” program will result in learners’ performance improvement
including:1. Master and maneuver
negotiation styles in variable situations
2. Define customer’s best fit solutions aligned with company offerings
3. Develop own negotiation style4. Coach negotiators and mentor
their negotiation meetings
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
o4
SPECIALIZED SKILLS OF SELLING PRESENTATIONS
This fully interactive customizable program aiming to enhance sales presentations’ efficacy and productivity.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “Present to SELL” program is enabling
participants to1. Understand benefit of
focused selling2. Digest selling to more
than one customer concept
3. Learn how to manage sales presentation
4. Learn buying motives in a group
Participating in the “Present to SELL” program is of great
importance for:
1. Key accounts executives
2. Key Accounts Managers
3. Junior Market Development Managers
“Present to SELL” program is a 16 training hours workshop-based
program utilizing people development tools and techniques,
including:1. FAB workshop2. Presentation map workshop3. Group exercises and role plays4. Blended tools and AV support
materials
Participating in the “Present to SELL” program will result in learners’
performance improvement and a general teams performance
improvement, including:1. Improved sales presentations
techniques2. Enhanced planned sales
presentations3. Improved outcomes for sales
presentation4. Global performance improvement
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
®
presentTo Sell
Productsbenefits Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
o5
KEY ACCOUNTS FORECASTING/BUDGETING
This fully interactive customizable program aiming to enhance the ability of KAM pros to better forecast and control budget.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “Forecast/Budget
Management” program is enabling participants to
1. Understand forecasting techniques and methods
2. Learn how to set a budget and rationalize it
3. Understand the profitability matrix
4. Learn aligning forecast to budget in a non-tied way
Participating in the “Forecast/Budget
Management” program is of great importance for:
1. Key accounts executives
2. Key Accounts Managers
3. Junior Market Development Managers
“Forecast/Budget Management” program is a 16 training hours
workshop-based program utilizing people development tools and
techniques, including:1. Concepts and techniques
illustration2. Case studies and assessments3. Group exercises and role plays4. Blended tools and AV support
materials
Participating in the “Forecast/Budget Management” program will result in learners’ performance improvement
and a general teams performance improvement, including:
1. Improved ability to set realistic/challenging forecasts
2. Enhanced budget control and management
3. Increased ability to manage forecast/budget relationship
4. Global improvement in productivity
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
®
FCST/
BGTmanagement
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
o6
SALES MANAGEMENT BASIC SKILLS
This fully interactive customizable program aiming to create a layer of clients’ base sales specialists.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “KAMP” program is enabling
participants to1. Understand the
organizations goals2. Explore market needs
and clients’ special requirements
3. Comprehend planning process per client
4. Be able to create a client- centered POA
Participating in the “KAMP” program is of great
importance for:
Key Accounts Executives, junior Key Accounts
Manager and Credit Sales professionals
“KAMP” program is a 16 training hours workshop-based program
utilizing people development tools and techniques, including:
1. Comprehensive market researches and data
2. Brain storming and focus groups
3. Client-centered workshops 4. Real clients role plays
Participating in the “KAMP” program will result in learners’ performance improvement and a general teams
performance improvement, including:1. Improved key clients
management process2. More systematic clients-specific
campaigns3. Global clients data base
improvement4. Improved overall business results
per client
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
THE
®
Key accounts management process
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
07
COLLATING THE WHOLE KEY ACCOUNTS MANAGEMENT PROCESSThis fully interactive customizable program aiming to establish a common ground and unified understanding of KAM professionals.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “KABD” program is enabling
participants to1. Understand the
organization’s key accounts management vision and goals
2. Learn the Org Way of doing business
3. Understand the whole picture of KAM in the organization
Participating in the “KABD” program is of great
importance for:
1. Key accounts executives
2. Key Accounts Managers
3. Market Development Managers
“KABD” program is a 16 training hours workshop-based program
utilizing people development tools and techniques, including:
1. Co-instruction with Head of KAM in the Organization
2. Focus groups and mutual expectations workshops
3. Evaluation and assessments
Participating in the “KABD” program will result in learners’ performance improvement and a general teams
performance improvement, including:1. Unified and clear understanding
of Org vision and goals of KAM in the organization
2. Global improvement in productivity
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
®Key Accounts
Business Development
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
08
PRESENTATION SKILLS THAT TAKE AND STICK
This fully practical workshop aims to creating the self confidence and internal power of a presenter.
All our programs are …
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “Impressive Presenter” program is enabling
participants to:1. Understand what
audience expect2. Comprehend audience
types and styles3. Understand powerful
presentation fundamentals
4. Master presentation skills
Participating in the “Impressive Presenter”
program is of great importance for:
1. KAMs2. MDMs3. Senior KAM Pros
“Impressive Presenter” program is a 8-16 training hours workshop-based
program utilizing people development tools and techniques,
including:1. Video shootings and
presentations2. Blended learning tools and
techniques3. Games and competitions4. Group workshops
Participating in the “Impressive Presenter” program will result in
learners’ performance improvement and a general teams performance
improvement, including:1. More comfortable facing large
audience2. Utilizing flexible styles and
techniques with different audience
3. Manage the way to deliver presentation message
4. Impact and influence in presenting
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
®The impressive
presenterPerformance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
09
LIVING ON THE OTHER SIDE
This fully interactive customizable program is aiming to enhance the understanding of KAM pros to the retailers perspectives.
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “Retail Business Process” program is
enabling participants to1. Understand how retailers
think2. Learn retailers KPIs and
objectives3. Understand how retailers
evaluate suppliers
Participating in the “Retail Business Process” program is of great importance for:
1. Key accounts executives
2. Key Accounts Managers
3. Market Development Managers
“Retail Business Process” program is a 16 training hours workshop-based
program utilizing people development tools and techniques,
including:1. Retailers live interviews2. Surveys and statistics3. Case studies4. Group exercises and
workshops
Participating in the “Retail Business Process” program will result in learners’
performance improvement and a general teams performance
improvement, including:1. Improved understanding of retail
business process2. Growing a more realistic thinking
style of clients3. Improved communication and
way of handling customers objections
4. Overall performance improvement
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
®
retailBusiness Process
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
10
This fully interactive customizable program aiming to enhance the strategic thinking of KAM senior pros
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Participating in the “MTSM” program is enabling
participants to1. Grow different
dimensions of thinking2. Understand the
difference between strategy and tactics
3. Develop their thinking styles
Participating in the “MTSM” program is of great
importance for:
1. Key Accounts Managers
2. Market Development Managers
“MTSM” program is a 16 training hours workshop-based program
utilizing people development tools and techniques, including:
1. Thinking styles workshop
2. Brain storming sessions
3. Case studies
Participating in the “MTSM” program will result in learners’ performance improvement and a general teams
performance improvement, including:1. Better approaches for business
issues2. Better alignment with Org vision
and goals3. More flexible styles of thinking
and tackling daily tasks4. Overall performance
improvement
LearningObjectives
Best-fitTrainees
ProgramOutlines
PerformanceOutcomes
®
Modern
trade Strategic
management
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
11
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
®AwardsCertifications
diplomasCenter recognition by
Performance-based
Relevant
Fully interactive
Bite-sized
Follow through
Designed and delivered by
training experts
All our programs are …
Key Accounts ManagementPrograms
For more information about bespoke programs,
please contact us at:[email protected]
Prog
ram
Cod
e:
MPK
AM
12
®
®
The one and only chartered institute for the Sales and Marketing professions
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Levels 1-2
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Performance-based and tackling real
work issues
Relevant to your organization and
market segment
Fully interactive and learners’ styles
flexible
Bite-sized to be digested and
implemented
Follow through from pre-program
assessment into implementation and
on job follow up
Designed and delivered by training
experts specialized in industry and
market segment
All our programs are
Best-fit trainers
Up-to date contents
Blended learning tools
Action learning strategies
Multilingual materials
Funderstanding implementation
Every harvest starts with a PLOW
For more information about MEHRAT bespoke training programs, please, contact us at: [email protected] to arrange for a visit from our experts to help you with the best solutions for your people performance improvement
Programs
Every harvest starts with a
PLOWDeliveryComprehensive Blended Learning
Classroom, Group Workshops, Exercises, games, brain-storming, E-learning, and many more solutions to ensure learning transfer
Follow up/Implementation
Executing learning objectives on-work situations and start to embrace the newly learnt
competence as a second nature
Pre-programExploring current situation, performance
gaps definition and best solutions to tackle. In addition to learning styles and best ways
to learning transfer
Next Step
Analysis
Propose
Deliver
Outcomes
A holistic situation analysis
regarding business objectives• Analyze root causes
• Explore personnel areas for improvement
• Investigate personnel learning styles
• Identify optimal developmental
approaches/techniques
a bespoke program to be
agreed• Organizationally aligned
• Learners-centered
• Efficient
• Flexible
Experiential and fun-learning• Approaching different learners’ styles
• Interactive
• Innovative techniques
• Inspiring and motivating
Performance Outcomes• Knowledge evaluation
• Skill assessment
• Behavioral adaptation
• Alignment for success
S e q u e n t i a l L e a r n i n g
Progressive
DEVELOPMENT
PERFORMANCE
IMPROVEMENT
PROCESS
Analysis
Propose
Deliver
Outcomes
Every harvest starts with a
PLOW
Performance-based and tackling
real work issues
All MEHRAT Programs are…
Relevant to your organization
and market segment
Fully interactive and learners’
styles flexibleBite-sized to be digested and
implemented
Follow through from pre-program assessment into
implementation and on job follow up
Designed and delivered by training experts specialized
in your industry and market segment