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YOUTH AND CHILDREN FAQ’SQ: What if my youth and/or child is traveling as a part of a youth group?

A: If your child is traveling as a part of a youth group, the group leader should be

empowered to make the necessary medical decisions in the event that your child is injured.

Q: I am a youth group chaperone and I am taking advantage of the youth group

registration rate. Can I still go to the adult events?

A: Due to the special reduced rate extended to youth group chaperones, you will not be

allowed into adult sessions with this badge. If you would like to attend the adult events,

please purchase a registration for the adult events. You will not be refunded any previously

purchased registrations at the special youth group chaperone rate. 

Q: When is the best time to travel?A: The 2013 MegaFest Festival starts early in the morning on Thursday, August 29, 2013

and ends late in the evening on Saturday, August 31, 2013. We recommend that you arrive

in Dallas on Wednesday evening and leave on Sunday, September 1, 2013.

Q: What are the nearest hotels in the area?

A: There are several hotels within walking distance from the Dallas Convention Center and

the American Airlines Center. Find your favorite hotel and get the lowest rates available

through our online system or by calling Conference Direct at 1-855-623-2115.

Q: When will you be posting the schedule?

A: The daytime speaker and nighttime concert schedules will be announced closer toMegaFest weekend. Keep checking the official MegaFest website for the latest information

regarding scheduled events. It's the best source of information for all your planning needs.

MegaKidz and MegaYouth FAQ’s

Q: What is the process for screening your MegaKidz Volunteers to ensure the safety

of the children? For example, background checks, CPR Training, etc.

A: MegaKidz volunteer procedures are as follows:

  All volunteers must be 18 years or older 

  Background checks (with an all clear status)

  Training/Procedures in the following areas of concentration:  CPR & First Aid

  Supervision of Children

  Mandatory Reporting

  Safety, Lockdown, and Evacuation Procedures

  Volunteer Event Guidelines & Responsibilities

  Volunteer File will contain:

o  Signed confidentiality statement

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o  Signed commitment form

o  Information Sheet (Personal Information i.e. contact, emergency)

o  Updated training log

o  Copy of driver’s license or photo ID, along with a current picturetaken by MegaKidz Staff will be placed in file and information will be

kept at a centralized location.

Q: What is the recruitment process for MegaKidz?

A: Volunteers are recruited from several locations including, The Potter’s House of 

Dallas, The Potter’s House of North Dallas, The Potter’s House of Fort Worth, and

partnering church ministries. 

Q: Are minors allowed to assist in the MegaKidz conference?

A: No, all workers must be 18 years or older. All minors are encouraged to attend the

youth conference. 

Q: What is your child to adult staff ratio to accommodate the large number of 

children attending this event?

A: We follow regulated standards set by the State of Texas to ensure adequate staff and

supervision is provided along with uniformed and non-uniformed security. 

Q. Will there be a medical emergency station available in the MegaKidz area?

A. Yes, a medical emergency station is centrally located in the MegaKidz area with

trained Emergency Medical Technicians (EMT).

Q. Will I need to provide medical information concerning my child at the time of registration for the festival?

A. Yes, please indicate any and all medical conditions on the wavier and release form

when registering your child. 

Q: If a parent would like to help with this event, what would they need to do to be

considered a MegaKidz or MegaYouth volunteer?

A: All parents must go through the same process as the volunteers to be considered a

MegaKidz or MegaYouth volunteer. However, if they do become a volunteer, there

is no guarantee that they will be in the same room or area with their child.

Q: What would a typical day look like for MegaKidz and MegaYouth (i.e. activities,

Bible lessons, etc)?A: There will be several age appropriate, live Christian events for kids. A comprehensive

schedule of events for kids and youth will be available at the registration area uponcheck-in. 

Q: Will snacks be provided for the children?

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A: To protect the children and staff in attendance that may have life-threatening peanut

or food allergies, no snacks will be provided. We encourage parents to pick their 

children up between breaks to feed them meals and snacks. 

Q: How do you notify parents if an emergency occurs with their child?

A: We work closely with our security department, by using an Emergency Alert System

and several means of instant communication. We retrieve information from our 

wristband barcode system and database information:

  Text message to guardian/parent cell phone

o It is important that you provide a valid cell phone number and/or an

emergency contact number.

  Display messages on Jumbotron

Q: Upon parent pick-up, how will you identify which child belongs to which parent?

A: All children and youth will receive a coded credential that matches their parents ID

credential. Wristbands are to remain on parent and child at all times! Children and

youth will be scanned in and out upon arrival and departure from the MegaKidz

area. 

Q: What time will check-in open?

A: Check-in will open an hour prior to the event start time. 

Q: Will parents have enough time to drop off their child and arrive to the festival

sessions on time?

A: Yes, we have DART (Dallas Area Rapid Transit) which is available to help transport

festival attendees. The City of Dallas transportation system is excited and has made

the necessary accommodations for the large crowds. The distance to travel from theMegaKidz and MegaYouth locations to the main conference location is

approximately 10-15 minutes. Be sure to utilize the MegaFest website to plan ahead. 

Q: What should my child bring in order for them to have a successful festival?

A: Cell phones are allowed. I-Pads, tablets, flip flops or open toe shoes will not be

allowed in the MegaKidz event area. For the safety of your children, please dress

them appropriately. For example, shorts, t-shirts, and closed toe shoes are an

appropriate option. 

Q: What kind of accommodations do you offer for special needs children and youth?

A: We are happy to have all children participate in MegaFest. We request that children

with special needs be accompanied by a caretaker during the duration of activities, aswe want to assure each child’s needs are met and that they are completely

comfortable. The setting can be high energy and having a caretaker who is familiar 

with the child’s distinct needs is important.