Meeting with investors of january 2013 (1)

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TIM Brasil - Meeting with Investors September, 2012 TIM Brasil - Meeting with Investors January, 2013

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Transcript of Meeting with investors of january 2013 (1)

Page 1: Meeting with investors of january 2013 (1)

TIM Brasil - Meeting with Investors September, 2012 TIM Brasil - Meeting with Investors

January, 2013

Page 2: Meeting with investors of january 2013 (1)

Knowing TIM Better

Shareholders Structure

TIM: A Huge Brazilian Company

Presence in Brazil since 1998

Unique Telco company listed on the Novo Mercado:

.100% Tag Along and equal dividend rights

. One single class of shares

. Independent Board members

. A more strict disclosure policy

~ 11,000 direct employees

+ 21,000 indirect jobs

+400,000 Points of Sales (Top-up and SIM cards)

+ 130 own stores

> 70 million costumers. The 2nd player.

11 Customer Care Centers with 14,000 consultants

~ 11,500 antennas in 3,300 cities, covering +94% urban

population

Exclusive attendance of 391 municipalities and 1.64

million customers

Payment of R$7.3 billion in taxes and contributions in

2011

Investment: Approx. R$3 billion in 2012 (from 2009 to

2014, TIM expects to invest R$20.5 billion)

TIM Celular S.A. Intelig

TIM Brasil Serv. e Part. S.A. Minoritários

TIM Participações S.A.

ON: 33% (805.662.701) ON: 67% (1.611.969.946)

100% 100%

Brazilian Law

“Lei das S.A”

“Nível” 1 “Nível” 2

Legal

Requirements

Demand for

transparency and

disclosures

Highest level of

Corporate

Governance

Requirement of

protection for

minority

shareholders

2

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3+

Strategy

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Macro-Economic Fundamentals Remain Solid

Source: Credit Suisse, BaCen and IBGE 4

Brazilian families consumption is growing every year

Families consumption on Brazilian GDP demand side - %YoY growth

Unemployment rate is reaching a low record constantly

Unemployment Rate(%)

12.4

11.5

9.9 10.0 9.3

7.9 8.1

6.7 6.0

5.5 4.8

4.2

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

12.0

13.0

Families Income is increasing continually

Average Real Salary (R$)

1,000

1,100

1,200

1,300

1,400

1,500

1,600

1,700

1,800

1,900

2,000

Family Indebtness will probably drop

% debt service/families income

19.1 17.8

19.2 20.3 19.5 20 22.4

20.2

-

5

10

15

20

25

30

Peak

5.2

6.1 5.7

4.4

6.9

4.1

3.0

4.3 4.8

-

1

2

3

4

5

6

7

8

2006a 2007a 2008a 2009a 2010a 2011a 2012e 2013e 2014e

Lowest

Growth

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37

82

108

173

- 50.00 100.00 150.00 200.00 250.00 300.00 350.00 400.00 450.00 500.00

50% mobile

discount

55%

38% 31%

19%

898

452 339

116

… and still low Voice and Data usage

MoU (minutes); Data as a % of Serv. Rev.; 2011

Mobile Business in Brazil is driving sector growth

Source: Company estimates; BofA ML Global Wireless Matrix 3Q12; Teleco; IBGE; Bloomberg; Credit Suisse

…with demographic bonus

Mln of people

Brazil: GDP vs. Telecom Revenues Growth

% Growth YoY

5

ARPM Fixed vs. Mobile

R$

Above US$3.843

28.9

44.5

95

From US$891 to US$3.843

From US$558 to US$891

From zero to US$558

32.1

118

29.1

46.6

46.1

67.5

A/B

C

D

E

2002 2009 2014

14.5 20

16.8

Class

Minutes of Use %Data Serv. Rev.

A huge market….

Serv.Rev. US$ Bln; Mln subs; 2011

246

332

894

986

- 200.00 400.00 600.00 800.00 1,000.00 1,200.00

4o

4o

Service

Revenue

Subscriber

Base

* Wireline Market is composed by incumbents only

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12

TIM

Mobile Market

Wireline

Market*

GDP**

**BaCen estimates for 3Q12

2006 2007 2008 2009 2010 2011 2012

Mobile

Fixed

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121.0

150.6 174.0

202.9

242.2 258.9

39.4 41.2 41.5 42.0 43.0 43.7

2007 2008 2009 2010 2011 3Q12

Mobile

Penetration

Mobile Segment to Support Universalization

Mobile

Fixed

64% 79% 90% 105% 124% 132%

Customers Growth - Telecom

(Mln customers)

Mobile

Fixed

(44%) (52%)

(56%) (60%)

(56%)

(48%)

(44%) (40%)

2009 2011 2014 2016

106 117 126 134

Market Transformation

Total Revenues- R$ Bln

Mobile Segment as the Growth Driver and

Sector Universalization

+114%

+11%

Customers Growth – Broadband

(Mln customers)

Mobile

Fixed

6

1.4 4.1

14.6

33.2

50.8

10.0 11.4

13.8

16.3 18.6

2008 2009 2010 2011 3Q12

+3,658%

+86%

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FMS Secular Trend Remains on Play

2Q12 1Q12 4Q11 3Q11 2Q11

Fixed Tariff Premium over Mobile

ARPM (R$/min)

Leading Traffic to a Sharp Increase

(Bln Minutes)

Leadership in LD Market Share

(% Minutes)

Lines in Service

(Fixed - Residential, Mobile, D% yoy, D% yoy growth average)

Revenues

(Fixed, Mobile, D% yoy, D% yoy growth average)

6.7% 28.3% 42.0%

49.8%

47.8% 47.7% 48.1%

88.2% 66.5%

53.3%

45.8%

48.5% 48.3% 49.7%

jun/11 dec/10 dec/11 jun/10 mar/12 jun/09

Incumbents* TIM

* Telemar, Brasil Telecom, Telesp e Embratel.

2006 2007 2008 2009 2010 2011 2012

Mobile

Fixed

23.8 22.6 21.8 20.1 18.4

Source: Companies results and Teleco.

50% mobile

discount

Fixed to Mobile Substitution… …impacting Fixed Incumbents

jun/10

… benefiting Mobile Segment

EBITDA

(Integrated, Mobile as TIM, D% yoy, D% yoy growth average)

**TIM’s Organic EBITDA

1Q11 3Q12 1Q11 3Q12

-6% +18%

1Q11 3Q12 1Q11 3Q12

-7% +9%

1Q11 3Q12 1Q11 3Q12**

-5% +10%

26.4

3Q12

Fixed

(Residential)

Fixed

Integrated

Mobile

Mobile

Mobile

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8+

3Q12 in Few

Page 9: Meeting with investors of january 2013 (1)

Main Highlights

Total Net Revenues

(R$ Billion)

EBITDA

(R$ Billion)

4.7

3Q11 3Q12

4.4

1.16 1.20 +3.8%

Solid data growth

(Revenues +35%

YoY)

Smart/webphone

sales pick-up

Sales resilience in

spite of sales ban

MOU at record

level of 139

Live TIM up and

running

Postpaid human at

24% YoY growth

A tough quarter, but TIM is managing to recover

MTR cut impact

Provisioning of

advertisement

credit loss (R$16

mln)

Provisioning for

administrative

procedures

established

between 2007/09

(R$26 mln)

Intelig fixed

business

performance

13.7

9M11 9M12

12.4

1.1

+8.0% +11.0%

3Q11 3Q12 9M11 9M12

19.1%

7.0% 8.0%

+7.5%

3.34

3.58 +7.3%

+8.6%

Quarter’s Highlight

12.6% 6.0% 7.5%

1Q12 2Q12 3Q12

1Q12 2Q12 3Q12

Revenue Growth

Organic EBITDA

Growth R$ 42mln

1.24 3.63 R$ 42mln

Institutional

Investor

“Best IR Team”

Frost

Sullivan

Best

Practices

Award

Abrasca

Prize of

Value

Creation

9

Page 10: Meeting with investors of january 2013 (1)

Reality Check: Recent Events Overshadowing Fundamentals

Sales Ban Drop Call Report Tax Issue Contingences

Impacts:

Reduction in gross

adds during the period

Small economic

impacts

Damage on image

Status:

Ban lifted on 3rd of

August

Anatel is measuring the

evolution of the plan.

Impacts:

Damage on image

Status:

Two independent

consultants firms

concluded that the rate

of dropped calls on

3/8/12 showed no

anomalies

Event:

2006 corporate

restructuring (TIM

Nordeste + TIM

Maxitel) was

questioned by Federal

Tax Bureau in 2011

Impacts:

Damage on image

Status:

Under discussion at

administrative level of

tax bureau.

There are precedents

Event:

Allegation of low

provisioning for

contingencies

Impacts:

Damage on image

Status:

No impact on financial

Accrual based on

internal and

independent external

opinion expert,

following IFRS rules.

Data

Users Total

Traffic

Customer

Base

Community

Expansion

FMS

(Voice)

Internet for

everybody

440k

HP ready

to sell

Tim Fiber

Fixed BB

Back to fundamentals

Customer

Base

(users)

69.4 Mln

Total

Traffic

(minutes)

28.7 Bln

Sep11 Sep12

Data Users

(unique)

20 Mln

Homes Passed

(households)

+2X +34% +28.3% +17%

Sep11 Sep12 Sep11 Aug12 Sep11 Aug12

10

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S14 S16 S18 S20 S22 S24 S26 S28 S30 S32 S34 S36 S38 S40

Sales Growth Rebound

Sales Force

(Points of sale EoP)

Gross adds come back

Prepaid resilient growth

Postpaid acceleration on

human lines (ex-M2M)

Strong sales channel force

Efficient growth approach

Sales Ban Effect

Trendline

Gross Adds - Customer Base

(Weekly; ‘000 lines)

Back on track

~300k

115

Mass

Channel

Own

Stores

+12.6%

QoQ

+16.2%

QoQ

Focus on Efficiency

(R$; months)

55

36 34

2.3

1.8

3Q11 3Q10 3Q12

1.7

SAC/

ARPU

SAC

-34% -7%

11

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9.1 9.3 9.4 9.5 9.7 9.8 9.9 10.0

10.2 10.4 10.3

10.4 10.5

Operation Remains Solid

Customer Base

(Million lines)

Total Market Share Growth

(% of total lines)

9.7 +2.7

+3.7 +4.9

+3.1 +1.7

68.9

10.0

Post

Paid

2Q11

55.5

8.0

1Q11

52.8

7.7

3Q11 4Q11 1Q12 2Q12

59.2 64.1

67.2

8.7 9.3

Net Adds (000)

Post Paid

Pre Paid

223 632 317 655 348

1,598 3,053 2,359 4,219 2,786

348

1,308

D YoY

3Q

+1.6

+8.6

+19%

+17%

D%

Oi

Claro

Vivo

3Q11 2Q11 1Q11 2Q12 4Q11

25.5%

1Q10

25.4%

2Q10

25.3% 25.4%

4Q10 3Q10

29.5% 29.5%

24.0%

25.6%

29.5% 29.5% 29.8%

26.0%

19.5%

25.1%

29.7%

26.8% 26.5%

19.4% 19.7% 19.1% 18.8% 18.8% 18.5%

30.1% 30.2% 30.1%

24.6% 25.3%

20.1%

25.5%

24.9%

20.4%

29.6%

18.7%

24.6%

26.9%

1Q12

23.7%

24.5% 25.1%

57.6 58.9 47.5 45.1

50.6 54.8

Source: Company estimates

Source: Anatel

640

bps

290

bps

Largest

Prepaid

Base

Postpaid Base Analysis (ex-M2M)

(Million lines)

1st in yearly

growth for 9

consecutive

quarters

59.1

10.3

3Q12

69.4

+0.5

261

274

29.7%

25.4%

24.5%

26.8%

18.7%

3Q12

Total

postpaid

base

Human

lines

postpaid

base

8.6 8.9 9.0 9.2 9.3

D% YoY

Sep 12 Nov 12 Nov 11 Feb 11 May 12

+15%

+22%

541k Net Adds in 3Q12

Handset Sales Market Share

(% of handset revenues 1H12)

31%

37%

26%

7% Leading the handset market.

Even being the only player with “No

Subsidies” approach.

Driving data usage growth

-280k in 3Q12 (M2M

disconnection effect)

TIM P1 P3 P4

57%

43%

Open Market

Operators

Source: Anatel

12

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Consumers Complains: Good position at Anatel and Procons

IDA – Index of Attendance (last reported by Anatel)

(Points)

98.55 96.95

99.15

96.75 95.20

99.40 98.10

100.00 97.40 97.90 97.70

99.90 98.65

90.85

91.35

94.00 93.95

93.80

95.05 94.50

97.00 95.30

96.70 95.10

98.00 94.00 93.70

91.05

92.65 90.30

86.35 87.90

86.55

89.85

86.65

91.00

88.80

92.80 88.10

87.20 85.80

88.30 86.40

83.90 84.80

83.30

86.20 85.00

89.35

74.84

84.85

77.25

jul/11 aug/11 sep/11 oct/11 nov/11 dec/11 jan/12 feb/12 mar/12 apr/12 may/12 jun/12 jul/12

Volume of claims at Consumer’s Protection Agency (Procon)

(# Quarterly claims)

6,032 6,286

7,112 7,591 8,229 7,693 8,811

7,376 7,416

6,673 6,229 7,166 6,533

7,422

9,664

11,788

13,696

16,013

19,245 18,560

21,179

8,740 8,601

9,592 9,344 10,687 10,508

12,348

1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12

Procon Demands

(% of total)

15%

18%

43%

24%

TIM

TIM

TIM

Source: SINDEC data base. Represents 45% of total Procons (17/10/12)

Source: Anatel

Source: SINDEC

TIM P1 P3 P4

13

Page 14: Meeting with investors of january 2013 (1)

Customer Sentiment

Preference and Rejection of customers

(%)

TIM Quality Portal

Transparency

Quality

Relevant

Innovation

• Reinforcing position of transparency

• Offer w/ no Tricks

• Clear communication

• Anatel plan on track

• Network development

• Caring effectiveness

• Unlimited

• Convenient

• Innovative

28 28 29 28

23 22 21 22 25

28 32 31 30

27

11 11 11 10

15 15 15 15 11 10 9 9 9

13

May06

Oct06

May07

Nov07

Jun08

Nov08

Jul09

Nov09

Jun10

Nov10

May11

Nov11

May12

Aug12

Preference

Rejection

∆ Pref x Rej

Player 1: 19

Player 3: 2

Player 4: -8

21 14

Anatel Plan Disclosure

Monitoring:

Real coverage

footprint

New and planned

antennas

Wi-Fi hotspots

www.tim.com.br/qualidade

• Network Improvement

• Quality KPI’s

• Network Incidents and Alerts

Source: Ipsos

Research

14

Page 15: Meeting with investors of january 2013 (1)

Internet Continuous Take-Up: Handset + Offer

Smart/Web phone Penetration

(% over total base of lines)

31.1%

1Q12 1Q11 3Q11

26.6%

35.2%

15.4%

2Q12 4Q11

12.6%

19.5%

2Q11

SMS unique users growth

(Daily unique users)

2Q12 1Q12 4Q11 3Q11 2Q11 1Q11

3Q12

~20

3Q11

~15

Data users

(Million monthly unique users)

59% 69%

3G

coverage

(% of urban

pop.)

VAS Gross Revenues

(R$ Billion; % of Gross Mobile Services Revenues)

0.83

3Q11 3Q12

1.12

3Q12

3Q12

39.0%

19.4% 15.7%

+ 370 bps

+3X

+34%

+35%

Products Net Revenues

(R$ Million)

+28%

% sales of

web/smart

phones

71% 72%

485

622

3Q11 3Q12

15

Page 16: Meeting with investors of january 2013 (1)

Consistent EBITDA and Net Income Growth

369

EBIT Net Financial

Result

Net Income

3Q12

Taxes and

Others

545

1,202

Depreciation/

Amortization

318

EBITDA

3Q12

-29

ΔYoY +3.8% +1.9% +6.3% -52.9% +47% +0.4%

-657

-198

1,157

EBITDA

3Q11

Adj. EBITDA

3Q12

-155

Marketing

and Sales

1,202

Pers./G&A

and others

+73

Handset

Margin

-89

Network

and ITX

+45

Services

Revenues

26.5% 26.3%

EBITDA Margin

Service EBITDA Margin 32.7% 32.0%

+214

EBITDA Evolution

(R$ Million)

From EBITDA to Net Income

(R$ Million)

-7.2% +21.9% -39.6% +13.0% +5.5% ΔYoY

1,244

Non-

recurring

Adj. Net

Income 3Q12

+16.6%

-42

25.5%

31.0%

+3.8%

Rep. EBITDA

3Q12

16 mln of provision on advertising credit

26 mln of provision on Anatel administrative procedures

established between 2007/09

+7.5%

16 + 26 = 42.1 mln – provisions

9.1 mln – monetary adjustments for the

administrative procedures

16

Page 17: Meeting with investors of january 2013 (1)

604 684 827

Analysis on Efficiency & Cash Position

Net Debt

(R$ Million – EBITDA trailing 12m)

OFCF

(R$ Million)

3Q12 3Q11 3Q10

2,079

1,458 1,550

3Q12 3Q11 3Q10

Net DEBT/

EBITDA 0.5x 0.3x 0.3x

Capex

(R$ Million)

DOFCF R$144mln YoY

DEBITDA-CAPEX= R$126mln

DWC R$17mln

3Q12 3Q11 3Q10

Imp

rovin

g C

as

h

Ge

ne

rati

on

Eff

icie

ncy A

pp

roa

ch

Re

ma

ins

Leased Lines, Traffic and ITX Costs

(Compound Growth Rate - Quarterly)

3Q11 3Q12

Handset Capitalized Subsidy

(R$ Million)

64

0 0

3Q10 3Q11 3Q12

Bad Debt Trend

(as % of Gross Revenues)

3Q12

1.14%

3Q11

0.95%

3Q10

1.34%

526

853 772

77%

91% 92%

% for Infrastructure

4Q11 1Q12 2Q12

ITX costs

(ex-SMS)

Traffic

Leased

Lines costs

6.4%

1.2%

0.6%

OFCF/

Net Rev. 16.4% 15.6% 17.5%

+21%

17

Page 18: Meeting with investors of january 2013 (1)

TIM Fiber Update

18+

Page 19: Meeting with investors of january 2013 (1)

Market Demand

(Units)

Quality of Service

(Mbps)

Buildings authorized

7,101

Building’s connected MSANs installed

Network

Construction

Homes Passed

Ready to Sell

1

Optical network

MSANs

Backbone

Live TIM: Up & Running

2

3

Website

Registration 120.5k

Market

Demand and

Quality of

Service

Average

Speed

1.8

35 37

0.4

20 21

MarketAverage

Live TIM(nominal)

Live TIM(delivered)

Download

Upload

Blogger Richardmax: “Live Tim, so far, is the

only one to fulfill its promises, moreover above

the promises, because the 35Mb hired tests

are always above 37, and uploads are always

spiking 20. “

2Q12 3Q12

5,700 3,026

2Q12 3Q12

2,100 405

2Q12 3Q12

214

440k

2Q12 3Q12

220k

Specialist Blogger @ http://richardmax.rmax.com.br/

19

Page 20: Meeting with investors of january 2013 (1)

Network Roll Out

(‘000 Households)

Live TIM: Speeding-Up with the New Offer

Sales

(Average weekly sales)

New Offer: Shaking the Broadband Market

Business Model Proving Itself

Sep/12

Before

Promo

Oct/12

~5X

~590

>100

May/12 Dec/12

~6X

Addressable

Market

(Homes passed)

After

Promo

Optical Network

MSANs ~R$2k

Coverage Capex

per Home Passed

~R$80

~R$800

Installation Capex

per Sub

~R$300

TIM

Fiber Int. Bench.*

TIM

Fiber Int. Bench.*

~R$5k

Total Capex

per Sub

~R$700

TIM

Fiber Int. Bench.*

*International Benchmarking 20

Page 21: Meeting with investors of january 2013 (1)

21+

Network & Quality

Page 22: Meeting with investors of january 2013 (1)

The Mobile Operator which Invests the Most

Capex

(R$ Bln)

2.67 2.83 3.00 2.37

0.87

1.60

20.3% 19.6% 17.6% 17.3%

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

5.5

6

2009 2010 2011 9M12

Focus on Infrastructure

(% of Organic Capex)

67% 81% 88% 94%

33% 19%

12% 6%

2009 2010 2011 9M12

Acquisitions

Organic

% Net Rev.

Commercial

and Others

Infrastructure

3.54

4.60

Infrastructure Capex

2012-2014 (Anatel Plan):

TIM: R$8.2 billion

Claro: R$6.3 billion

Vivo: R$6.2 billion

Oi: R$5.5 billion

Total Capex: R$26.2

billion

Source: Anatel and TIM 22

Page 23: Meeting with investors of january 2013 (1)

Mobile Operator with Robust Fixed Infrastructure

Optical Fiber at Amazonas, Pará

and Amapá, through the LT

Amazonas

Manaus

Cuiabá

Florianópolis

São Paulo

Macapá

Boa Vista

P. Velho

Salvador

Curitiba

Maceió

Recife

Fortaleza

Brasília

Rio de Janeiro

Porto Alegre

Goiânia

Belém

BHE

Aracaju

São Luis

Natal

João Pessoa

Palmas

Vitoria

Teresina

Rio Branco

Campo Grande Campos

Tucuruí

Petrolina

Maringa

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M

M M M

M

M M

M

M

M

M

M

M

M

M

M M

M

M

M

Backbone Backhaul

Metropolitan

Optical Ring

2G

3G 4G

Long Distance Network:

21,364 KM

27,973 KM

36,540 KM

41,308 KM

2011

2012

2013

2014

Wi-Fi na Rocinha Metro Network (FTTS – focus on the

Confederation Cup and 2014 World

Cup):

Construction of 42 metropolitan rings

by YE2014

Wi-Fi Project:

Airports;

Communities

Stadiums

Parks / Leisure Areas

Wi-Fi em Paraisópolis

23

Page 24: Meeting with investors of january 2013 (1)

24+

Business Outlook

Page 25: Meeting with investors of january 2013 (1)

Voice Capacity (‘000 TRXs)

157 205

+30%

Data Capacity (‘000 channel elements)

139

328

2011 2012 3Q12

FTTS (Fiber to the Site) (‘000 Km Fiber)

29 38

2011 2012 3Q12

Conclusions & Outlook

95%

Done in

3Q12

115%

Done in

3Q12

96%

Done in

3Q12

2011 2012

Customer Base Growth (Millions)

46.9 59.2

69.4

MOU (FMS on Play) (Minutes)

123 130

139

Data Revenues Accelerating (R$ Billion; % Gross Mob. Serv. Rev.)

0.6 0.8

1.1

TIM Fiber Network Roll-Out (‘000 Households)

3Q10 3Q11 3Q12 3Q10 3Q11 3Q12 3Q10 3Q11 3Q12 May/12 Dec/12

Quality Improvement “Commitment with Anatel”

Business Fundamentals Remain Solid

Better regulatory

environment

Tax easing

policy

13% 16%

19%

3Q12

Outlook

~590

>100

~6X Addressable

Market

(Homes passed)

2012 guidance

commitment

Innovative approach

unchanged

+136%

+31%

25

Page 26: Meeting with investors of january 2013 (1)

26+

Appendix

Page 27: Meeting with investors of january 2013 (1)

Regulatory Update

PGMC

4G QUALITY

• 2.5 GHz:

Contract is signed, 10% paid in 4Q12, 90% to be paid in 2Q13

(License value: R$ 382 mln).

Suppliers are defined: Huawei, Nokia-Siemens and Ericsson.

• Future of 700 MHz Auction :

Ongoing discussion among Anatel, mobile carriers and

broadcasters on digital dividend.

• Improvement Plan:

Focus on the improvement of customer care and network.

• Anatel quarterly assessment:

Based on follow-up monthly meetings

• Indication of the integrality of the new quality rules

New broadband indicators start to be informed of November/ 2012.

• Access to fixed operators networks:

Unbundling of copper networks (Backbone, Backhaul and Last Mile at

regulated prices (wholesale vs. retail prices cross check).

No unbundling of fiber networks: exclusive use of fiber networks

(including dark fiber) for 9 consecutive years (Regulatory Grace Period).

• Infrastructure sharing:

Sharing of the passive infrastructure (duct, conduits and towers).

• National Roaming:

Charged at the lowest tariff in the market for non-PMS players (Nextel,

CTBC and Sercomtel).

• MTR (VU-M) billing system:

Full billing between PMS* players (i.e. TIM, Claro, Oi and Vivo).

Partial bill and keep between non-PMS players (Nextel, CTBC and

Sercomtel) and PMS players was defined as follows:

2013/2014: 80/20

2015: 60/40

2016: Full Billing

• MTR cut path:

2013: 9.5% (~R$ 0.33/min.)

2014: 25% (~R$ 0.25/min.)

2015: 33% (~R$ 0.17/min.)

2016: Cost Model

*PMS as Significant Market Power. A player which has the power to influence a specific market. 27

Page 28: Meeting with investors of january 2013 (1)

Historical Data: Financials (R$ Thousand)

28

Description 3Q10 3Q11 4Q11 1Q12 2Q12 3Q12 3Q12 %YoY

Net Revenues 3,676,781 4,371,388 4,710,566 4,468,319 4,547,332 4,722,425 8.0%

Net Revenues on Services 3,418,253 3,886,617 4,259,425 4,015,418 3,984,174 4,100,249 5.5%

Net Revenues on Products 258,528 484,771 451,141 452,900 563,158 622,176 28.3%

Operating Expenses (2,641,685) (3,213,950) (3,393,208) (3,299,651) (3,332,903) (3,520,489) 9.5%

Personnel expenses (139,797) (158,351) (164,652) (175,997) (186,441) (170,138) 7.4%

Selling & marketing expenses (935,324) (1,010,953) (1,079,699) (1,017,959) (922,302) (938,184) -7.2%

Network & interconnection (1,075,302) (1,197,827) (1,280,617) (1,298,885) (1,309,694) (1,353,194) 13.0%

General & administrative (122,653) (110,262) (133,745) (131,808) (126,310) (152,854) 38.6%

Cost Of Goods Sold (274,594) (597,708) (544,674) (533,460) (631,464) (690,398) 15.5%

Bad Debt (69,397) (60,825) (62,451) (56,640) (62,050) (80,009) 31.5%

Other operational revenues (expenses) (24,618) (78,024) (127,370) (84,902) (94,641) (135,713) 73.9%

EBITDA 1,035,096 1,157,438 1,317,358 1,168,652 1,214,403 1,201,936 3.8%

EBITDA Margin 28.2% 26.5% 28.0% 26.2% 26.7% 25.5% 96 Bps

Adjusted EBITDA 1,035,096 1,157,438 1,317,358 1,168,652 1,214,403 1,244,066 7.5%

Adjusted EBITDA Margin 28.2% 26.5% 28.0% 26.2% 26.7% 26.3% 99 Bps

Depreciation & amortization (755,545) (644,560) (641,920) (656,629) (664,233) (656,887) 1.9%

EBIT 279,551 512,878 675,438 512,024 550,171 545,048 6.3%

Net Financial Results (58,840) (61,450) (100,817) (42,178) (63,588) (28,930) -52.9%

Income before taxes 220,711 451,429 574,621 469,845 486,583 516,118 14.3%

Income tax and social contribution (74,188) (134,796) (173,463) (193,407) (139,796) (198,088) 47.0%

Net Income 146,523 316,632 401,158 276,439 346,787 318,030 0.4%

Adjusted Net Income 146,523 316,632 401,158 276,439 346,787 369,285 16.6%

Description 2010 2011 YTD 2012

Net Revenues 14,457,450 17,085,976 13,738,075

Net Revenues on Services 13,571,626 15,353,228 12,099,841

Net Revenues on Products 885,824 1,732,748 1,638,234

Operating Expenses (10,263,854) (12,427,669) (10,153,043)

Personnel expenses (586,722) (632,828) (532,576)

Selling & marketing expenses (3,483,164) (3,933,753) (2,878,445)

Network & interconnection (4,227,042) (4,722,261) (3,961,773)

General & administrative (484,609) (502,640) (410,972)

Cost Of Goods Sold (1,026,091) (2,062,552) (1,855,321)

Bad Debt (310,498) (231,529) (198,699)

Other operational revenues (expenses) (145,728) (342,105) (315,256)

EBITDA 4,193,596 4,657,881 3,584,992

EBITDA Margin 29.0% 27.3% 26.1%

Adjusted EBITDA 4,193,596 4,658,307 3,627,122

Adjusted EBITDA Margin 29.0% 27.3% 26.4%

Depreciation & amortization (2,993,461) (2,590,865) (1,977,749)

EBIT 1,200,135 2,067,442 1,607,243

Net Financial Results (245,457) (238,857) (134,696)

Income before taxes 954,678 1,828,584 1,472,547

Income tax and social contribution 1,257,038 (547,357) (531,290)

Net Income 2,211,716 1,281,228 941,257

Adjusted Net Income 776,716 1,281,228 992,512

Page 29: Meeting with investors of january 2013 (1)

Historical Data: Financials (US$ Thousand)

29

Description 3Q10 3Q11 4Q11 1Q12 2Q12 3Q12 3Q12 %YoY

Net Revenues 2,101,289 2,672,520 2,615,277 2,524,263 2,315,258 2,327,699 -12.9%

Net Revenues on Services 1,953,540 2,376,148 2,364,807 2,268,409 2,028,529 2,021,026 -14.9%

Net Revenues on Products 147,749 296,373 250,470 255,855 286,730 306,673 3.5%

Operating Expenses (1,509,729) (1,964,901) (1,883,888) (1,864,054) (1,696,936) (1,735,261) -11.7%

Personnel expenses (79,895) (96,811) (91,414) (99,425) (94,926) (83,862) -13.4%

Selling & marketing expenses (534,540) (618,063) (599,442) (575,070) (469,587) (462,434) -25.2%

Network & interconnection (614,538) (732,311) (710,991) (733,772) (666,826) (666,994) -8.9%

General & administrative (70,096) (67,411) (74,255) (74,462) (64,310) (75,342) 11.8%

Cost Of Goods Sold (156,931) (365,419) (302,399) (301,365) (321,508) (340,299) -6.9%

Bad Debt (39,661) (37,186) (34,672) (31,997) (31,593) (39,437) 6.1%

Other operational revenues (expenses) (14,069) (47,701) (70,715) (47,963) (48,186) (66,893) 40.2%

EBITDA 591,560 707,619 731,389 660,201 618,309 592,438 -16.3%

EBITDA Margin 28.2% 26.5% 28.0% 26.2% 26.7% 25.5% 96 Bps

Adjusted EBITDA 591,560 707,619 731,389 660,201 618,309 613,204 -13.3%

Adjusted EBITDA Margin 28.2% 26.5% 28.0% 26.2% 26.7% 26.3% 99 Bps

Depreciation & amortization (431,796) (394,062) (356,390) (370,946) (338,192) (323,782) -17.8%

EBIT 159,764 313,557 374,999 289,255 280,118 268,656 -14.3%

Net Financial Results (33,627) (37,568) (55,973) (23,828) (32,375) (14,260) -62.0%

Income before taxes 126,137 275,988 319,026 265,427 247,742 254,396 -7.8%

Income tax and social contribution (42,399) (82,410) (96,305) (109,260) (71,177) (97,638) 18.5%

Net Income 83,738 193,579 222,721 156,167 176,566 156,758 -19.0%

Adjusted Net Income 83,738 193,579 222,721 156,167 176,566 182,022 -6.0%

Description 2010 2011 YTD 2012

Net Revenues 8,231,230 10,201,868 7,167,221

Net Revenues on Services 7,724,407 9,163,550 6,317,964

Net Revenues on Products 506,823 1,038,317 849,257

Operating Expenses (5,842,070) (7,422,671) (5,296,251)

Personnel expenses (333,456) (378,222) (278,212)

Selling & marketing expenses (1,982,451) (2,348,218) (1,507,091)

Network & interconnection (2,404,499) (2,819,498) (2,067,592)

General & administrative (275,650) (300,371) (214,114)

Cost Of Goods Sold (587,945) (1,235,395) (963,172)

Bad Debt (175,766) (138,555) (103,026)

Other operational revenues (expenses) (82,302) (202,411) (163,043)

EBITDA 2,389,160 2,778,941 1,870,948

EBITDA Margin 29.0% 27.2% 26.1%

Adjusted EBITDA 2,389,160 2,778,941 1,891,714

Adjusted EBITDA Margin 29.0% 27.2% 26.4%

Depreciation & amortization (1,700,012) (1,549,236) (1,032,919)

EBIT 689,148 1,229,961 838,029

Net Financial Results (139,353) (140,652) (70,463)

Income before taxes 549,795 1,089,309 767,566

Income tax and social contribution 745,372 (325,734) (278,075)

Net Income 1,295,167 763,575 489,491

Adjusted Net Income 449,352 763,575 514,755

Page 30: Meeting with investors of january 2013 (1)

Historical Data: Operational

30

Description 3Q10 3Q11 4Q11 1Q12 2Q12 3Q12 3Q12 %YoY

Brazilian Wireless Subscriber Base (000`s) 191,472 227,352 242,232 250,826 256,131 258,861 13.9%

Estimated Total Penetration 99.0% 116.5% 123.87% 128.00% 130.44% 131.56% 15 Bps

Municipalities Served (GSM) 3,200 3,259 3,294 3,305 3,312 3,320 1.9%

Market Share 24.52% 26.04% 26.46% 26.80% 26.89% 26.81% 3.0%

Total Lines (000's) 46,947 59,210 64,083 67,217 68,874 69,408 17.2%

Pre-paid Lines (000's) 39,711 50,559 54,778 57,564 58,873 59,146 17.0%

Post-paid Lines (000's) 7,236 8,651 9,305 9,653 10,001 10,262 18.6%

Gross Additions (000's) 7,463 10,186 11,836 9,880 9,814 8,727 -14.3%

Net Additions (000's) 2,522 3,685 4,873 3,134 1,656 534 -85.5%

Churn 11.1% 11.6% 11.7% 10.5% 12.1% 11.9% 0.3 bps

Total ARPU 23.5 21.2 21.9 19.1 18.3 18.9 -10.8%

Total MOU 123 130 131 126 127 139 6.5%

SAC 55 36 28 32 26 32 -11.1%

Handsets Sold (000's) 2,125 3,164 2,847 2,284 2,511 2,512 -20.6%

CAPEX (R$ Mln) 526 852 1,150 543 1,057 772 -9.5%

CAPEX (US$ Mln) 301 521 639 307 538 380 -27.0%

Employees 9,081 10,248 10,562 10,761 10,948 11,333 10.6%

Page 31: Meeting with investors of january 2013 (1)

41 51

64

2009 2010 2011 2012 2013 2014

2012-14 Drivers of Growth

Community Expansion FMS (Voice) Internet for All

90

mln lines 200 mou

Services

Revenues

Total

Revenue

13.6

2009

12.8

2014 2013 2012 2011

15.3

2010

Mobile

Fixed

13.8 14.5 17.1

Double digit

growth

Double digit

growth

25% VAS

Incidence

90

3 Ways of Growth

Revenue Growth

R$ billion

12.9 12.2 14.5

0.7 0.6

0.8

CAGR 11-14

Mobile Customer Base

Million of lines

Double digit

growth

FMS – Voice (MOU)

Minutes of usage per line

Outgoing Voice Revenues

11% 12% 14%

2009 2010 2011 2012 2013 2014

~25%

Double digit

growth

Internet for All (Mobile Data)

Data as % of Service Revenue

Data Revenues

83

116 129

~200

0

50

100

150

200

250

2009 2010 2011 2012 2013 2014

31

Page 32: Meeting with investors of january 2013 (1)

2014 Swap +

built out 2011

42 Cities

50%

157

271

2011 2014

64%

2014 2011

>80%

2014 2012

14 Cities

Network Continuous Evolution

53.0

24.1

28.9

TIM Fiber

TIM Fiber: a “no Capex intensive”

approach to offer Residential Ultra BB in

SP/RJ

2G (TRX Installed)

000 TRX

3G roll out

Pop %

FTTS

% of total traffic

Fiber Network

000 km

2G Managing the growth

3G Speed up the toll out in

HSPA mode

WiFi >10,000 hot spots

FTTS Deployment in Top 42 cities

FTTH ~1 Mln households by 2015

Efficiency >50,000 km in fiber optic

Network roadmap

32

Page 33: Meeting with investors of january 2013 (1)

New

Old

2012 2011 2010 2014 2013

17.1

14.5

14.5 15.5

1yr in advance

2.8 3.0 3.0 3.0 3.0

nd

s

CAPEX

Take-aways on main TIM Brasil trends

2012 2011 2010 2014 2013

MTR glide path (-20% real term) as of feb’12

impacts approx. 250 bp in Revenues and

EBITDA

Growth resulting from further CB, voice MOU

and internet browsing

For 2012, revenues growth at >10% YoY (vs.

R$17.1Bln in 2011)

Revenues

Network synergies from AES Integration

Continuous efficiency in Go2Market (no

subsidy, SAC/bad debt)

Absorbing MTR cut and TIM Fiber start-up

For 2012, Ebitda growth at >10% YoY (vs.

R$4.6Bln in 2011)

Ebitda

Capex

Expanding 2G capacity and 3G coverage

Accelerate FTTS in Top 42 Cities and Wi-fi

offloading

Tim Fiber start-up

CAPEX flat at 3 bln/year; R$9bn in 3 Years

excluding 4G spectrum license (R$ 382.2 mln)

Revenues (New vs Old Plan)

R$ Billion

Organic Capex

% of Revenues; R$ billion

19.6 17.5

10

15

20

33

Page 34: Meeting with investors of january 2013 (1)

3%

Taxation Over Telecom in Brazil

Tax Relief - 1º Step: M2M Fistel and Smartphones (MP 563/2012)

Total

30%-40%

Fust/

FUNTEL

PIS/

PASEP

1.5%

0.65%

ICMS Cofins

25%-35%

Tax reduction Reduction in the

price to

consumer

Increase of

Penetration

Social

Impacts

Economic

Impact

Possibility of

higher

investment in

network

Better

Quality

Tax Composition

% of Gross Revenues

34

In 2011, TIM paid R$7.3

bln of taxes, fees and

contributions (~43% of

total net revenues)

Mexico

15%

Argentina

25%

Bolivia

13%

Brazil

40%

Paraguay

10%

Venezuela

14%

Chile

19%

Peru

19%

Ecuador

27%

Colombia

20%

Nicaragua

15%

Source: UIT, Deloitte and Acel

LatAm Average

20%

Telecom Tax Aliquots in Brazil

% of Net Revenues

Page 35: Meeting with investors of january 2013 (1)

Shareholders Structure and Stock performance

Stock Performance (base 100)*

0

20

40

60

80

100

120

140

TIMP3 Ibovespa TSU

35 *Last price as of 12/31/2012

TIM Celular S.A. Intelig

100%

TIM Brasil Serv. e Part. S.A. Minorities

Telecom Italia International N.V.

Telecom Italia

100%

TIM Participações S.A.

ON: 33% (805,662,701) ON: 67% (1,611,969,946)

100% 100%

Page 36: Meeting with investors of january 2013 (1)

Investor Relations Team

Avenida das Américas, 3434 - Bloco 01

6° andar – Barra da Tijuca

22640-102 Rio de Janeiro, RJ

E-mail: [email protected]

Rogério Tostes

E-mail: [email protected]

Phone: +55 21 4109-3742

Vicente Ferreira

E-mail: [email protected]

Phone: +55 21 4109-3360

Leonardo Wanderley

E-mail: [email protected]

Phone: +55 21 4109-4017

Gustavo Valente

E-mail: [email protected]

Phone: +55 21 4109-3446

Luiza Chaves

E-mail: [email protected]

Phone: +55 21 4109-3751

Visit our Website

www.tim.com.br/ir

Safe Harbor and IR Contacts

Safe Harbor Statements

Statements in this presentation, as well as oral

statements made by the management of TIM

Participações S.A. (the “Company”, or “TIM”), that

are not historical fact constitute “forward looking

statements” that involve factors that could cause

the actual results of the Company to differ

materially from historical results or from any

results expressed or implied by such forward

looking statements. The Company cautions users

of this presentation not to place undue reliance on

forward looking statements, which may be based

on assumptions and anticipated events that do

not materialize.

36