Meeting & Email Etiquette - Purdue University and PDFs/Mentoring Lecture for... · TOP 10 List of...
Transcript of Meeting & Email Etiquette - Purdue University and PDFs/Mentoring Lecture for... · TOP 10 List of...
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Mentoring
Christine Jackson, Ph.D.
Associate Professor
Krannert Business School
“Mentoring is a brain to pick, an ear to listen, and a push in the right direction.”
- John C. Crosby, Massachusetts senator &representative
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Outline
• Benefits of Mentoring
• What is a mentor?
• Top 10 Qualities of a Mentor
• Finding a mentor
• Getting the most out of the
relationship
• Mentoring Principles
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Poll
• How many of you have been a part of
a mentoring relationship?
– As a mentee?
– As a mentor?
• How many of you are currently in a
mentoring relationship?
• How many of you would like to have a
mentor of some kind?
• How many of you are actively seeking
a mentor?
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Benefits of Mentoring
• What are the benefits of mentoring?
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Mentoring Benefits
• Mentoring programs are prevalent in
the workplace
– 71% of Fortune 500 companies have a
mentoring program
• Organizations benefit from mentoring
– Reduced turnover
– Increased organizational commitment
– Promotion of knowledge transfer
– Early identification of key talent
– Shorter socialization process of new
employees
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Mentee Benefits
• Compared to employees without a
mentor, mentees…
– Increased confidence, risk taking, competence,
& network, etc.
– Experience higher career satisfaction and
commitment, career mobility, and positive job
attitudes
– Have a 72% higher retention rate
– Promoted 5 times more often
– Earn more ($5,610-$22,450 annually)
– Up to 94% increase in professional productivity
for women mentees
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Mentor Benefits
• Compared to employees who do not
serve as a mentor, mentors…
– Personal satisfaction, self development,
increased skill set, recognition, etc.
– Experience higher career satisfaction
and commitment, career mobility, and
positive job attitudes
– Have a 69% higher retention rate
– Promoted 6 times more often
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Self-Reflection Exercise
• Take 3-5 minutes to think about
someone who made a difference in
your own life at a key point in your
development
– What are the qualities that made these
people so helpful to you?
• Write these qualities on a piece of paper
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Qualities of a Good Mentor
• Get into groups of 4-5 and create a
TOP 10 List of Qualities of a Mentor
– Someone who…?
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Ex: Top 10 Qualities of a Mentor
1. Open-minded and Humble
2. Invested and Reliable
3. Supportive & Biggest Cheerleader
4. Passionate, Empathetic, & Patient
5. Challenging & Empowering
6. Experienced & Knowledgeable
7. Welcoming & Approachable
8. Good Listener & Communicator
9. Keeps it real (Honest, Truthful, Candid)
10. Is a good role model. Leads by Example
*Bonus: Helps mentees make connections & promotes
mentee to others
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Mentor Selection Criteria
• How do you go about selecting a
mentor?
• What criteria should you use?
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Mentor Selection Criteria
• Willing and able to be a Mentor
– Informal vs. formal relationship
– Do not select on convenience
• Mentor-Mentee Fit
– Chemistry, personality conflicts, gender?
• Your needs & goals
– Why are you seeking out a mentor?
– Different mentors for different purposes
• Having more than one mentor is okay
• Inside/outside your organization/career
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Mentoring Network
ME PhD
Student
Mentees
Horizons
Mentee
Roller
Derby
Mentee
Outside
Career
Mentor
Inside
Career
Mentor
Roller
Derby
Mentor
Inside Peer
Career
Mentor
Outside
Peer Career
Mentor
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Setting the Stage for Success
• First mentoring encounters sets the
tone for the relationship
– Plan
– Use richest form of communication
– Be on time & be yourself
– Greet with a warm & confident
smile
– Be 100% attentive &
courteous
– Be open-minded & hold
judgment
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Setting the Stage for Success
• First meeting is to get to know each
other as a person informally
• Second meeting should discuss
expectations, boundaries, and
logistics of the relationship
– What are the mentees’/mentor’s
expectations of the relationship?
– How often are meetings, etc.
– Be specific, be realistic, consider the
goals of the mentee and mentor
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A Common Mentors’ Role
• To help mentees transition into a new
culture and be successful
– In other words, “learn the ropes”
• What does this entail?
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Example: A Peer Mentor’s Role
• Peer mentors help socialize new
members in terms of:
– What is valued and evaluated in the
School’s/program/Professional
Community
– How to become a competent performer
within the school’s/program’s community
– How to become a valued community
member of the school/program
– How to become an exemplary
professional in general
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Two Big Mentor Roles
• Coaching
– Requires knowing your (your mentee’s)
strengths, weaknesses, and goals
– Requires strong feedback and listening
skills and Emotional Intelligence
• Networking
– Requires knowing your (your mentee’s)
goals
– Identifying who in your (your mentors)
network to reach out to in order to make
connection
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Mentoring Principles
• Build trust & maintain confidentiality
• Help mentees “own” their experiences,
good or bad
• Seek to listen first, question second, &
inform judiciously
• Learn & develop yourself
• For peer mentoring:
– Be a “wise” equal, not a supervisor
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Mentors are not…
• Tutor
• Financial Assistant
• Problem Solver
• Relationship Counselor
– But mentors could direct mentees to resources, talk to them about building
a support system, etc.
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Coming to a Closure
• All mentoring relationships need
closure
– Formal programs have an ending built in
• Centered around goals and learning objectives
– Not the case for informal mentoring
• Do you still have things to learn from each
other?
• Are their signs that it’s time for final closure?
• Can the mentee benefit from a new mentor?
– Need to reflect, thank, and celebrate
• Do NOT avoid this!
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My AWESOME Mentors
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Questions?
• Excellent resources:
– The Mentor’s Guide
• By Zachary (2011) • http://www.amazon.com/The-Mentors-Guide-Facilitating-
Relationships/dp/047090772X
– The Mentee’s Guide
• By Zachary & Fischler (2009) • http://www.amazon.com/Mentees-Guide-Making-Mentoring-
Work/dp/0470343583/ref=sr_1_1?s=books&ie=UTF8&qid=1377716570&sr=
1-1&keywords=mentees+guide