William Frain, Equipment Specialist Hometown: Apache Junction

Beverage of choice: Hot green tea with honey.

What I do at TicketForce: They call me All-Purpose-Willy. My IT duties include preparing, cleaning and shipping equipment to our clients, while also providing equipment-related client support calls. I also juggle working in the Call Center and Client Services departments, where I take orders and build events for clients. And carrying oversized boxes to and from our storage unit is just a plus.

Kris Gallucci, Client Services Consultant Hometown: Mesa, AZ

Beverage of choice: Ninkasi – Total Domination

What I do at TicketForce, in one or two sentences: As a Client Consultant, I think of my job like providing a psychiatrist chair for our clients to relax in. I want them to know that we are here to help resolve most—if not all—of their issues, and provide guidance in producing the best ticketing experience for their customers.

Inetha Gladden, Client Services Consultant Hometown: Medford, NY

Beverage of choice: Water, because everything else is bad for you. MMMKay!

What I do at TicketForce: Resident nick-namer, cup-caker, and cake-baller. Oh yeah, and I build shows too.

Ami Johnson, Product Specialist / Client Services Consultant Hometown: Flagstaff, AZ

Beverage of choice: All of the margaritas.

What I do at TicketForce: In addition to consulting clients, I’m a part of the product team and assist in identifying new opportunities with development, and creating release notes on enhancements and documents on other product related items. Basically, I have 15 Microsoft Office documents open at one time.

Ron King, IT Manager Hometown: Mesa, AZ

Beverage of choice: Coffee.

What I do at TicketForce: Director of Information Technologies, maintain and support all TicketForce equipment, provide on-site support for clients.

Sara Myers, Client Services Consultant Hometown: Granite City, IL (a once booming steel town suburb of St. Louis, MO)

Beverage of choice: Orangina, with a kick.

What I do at TicketForce: Client Consultant for theatres and arts venues. In the office I also love Excel projects, and occasionally break out in interpretive dance while sitting on an exercise ball, simply to keep my coworkers smiling.

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