Meet Jo Umberger.Meet Jo Umberger.

How could her 20+ years’ experience How could her 20+ years’ experience in OD and Talent Development in OD and Talent Development

and the experiences of her team and the experiences of her team with top flight organizations with top flight organizations help you achieve your goals?help you achieve your goals?

For over two decades, Jo and her team have For over two decades, Jo and her team have served a highly diverse group: Fortune 500 served a highly diverse group: Fortune 500

companies and Main Street businesses, executives companies and Main Street businesses, executives and new employees, and persons from most and new employees, and persons from most

regions of the United States and many foreign regions of the United States and many foreign countries, from a wide variety of businesses and countries, from a wide variety of businesses and

industries . . .industries . . .

. . . such as. . . such asSAMPLE CLIENT LIST OF OD/TDSAMPLE CLIENT LIST OF OD/TD Abloy Security Inc. (an Assa Abloy Abloy Security Inc. (an Assa Abloy

Company)Company) Allegheny Teledyne (now Teledyne Allegheny Teledyne (now Teledyne

Advanced Materials)Advanced Materials) American Heart AssociationAmerican Heart Association The Associates (now owned by Citi) The Associates (now owned by Citi) Comerica Bank | Women's Forum Comerica Bank | Women's Forum Connoisseur / Burnes of Boston Connoisseur / Burnes of Boston Cytec Engineered MaterialsCytec Engineered Materials Exide TechnologiesExide Technologies Independent banks in TX & TNIndependent banks in TX & TN Jackson-Madison Co. HospitalJackson-Madison Co. Hospital Lonergan Law & TitleLonergan Law & Title Navajo NationNavajo Nation Navy Army Federal Credit UnionNavy Army Federal Credit Union Neurological AssociatesNeurological Associates Newell RubbermaidNewell Rubbermaid Sanford Sanford Standard Register CompanyStandard Register Company Texas ElectronicsTexas Electronics US Forest ServiceUS Forest Service

SAMPLE CLIENT LIST OF SAMPLE CLIENT LIST OF SPEAKING ENGAGEMENTSSPEAKING ENGAGEMENTS

Society of Manufacturing EngineersSociety of Manufacturing Engineers

National Association of Purchasing National Association of Purchasing Managers Managers

Tennessee Bankers AssociationTennessee Bankers Association

Texas Bankers AssociationTexas Bankers Association

Louisiana Bankers AssociationLouisiana Bankers Association

Newell Rubbermaid HR ConferencesNewell Rubbermaid HR Conferences

Society of Human Resource Mgmt.Society of Human Resource Mgmt.

Women's Global Network Women's Global Network

““Church That Connects” National Church That Connects” National Seminars Seminars

Clients say Jo & her team help them Clients say Jo & her team help them achieve achieve their desired resultstheir desired results..

"I wanted to take just a moment and thank you again for "I wanted to take just a moment and thank you again for the wonderful job you did in developing and presenting the wonderful job you did in developing and presenting the the 'Cultural Shift''Cultural Shift' (program) for my employees. As you (program) for my employees. As you will recall, we faced quite a challenge in shifting from the will recall, we faced quite a challenge in shifting from the operations, order-taking mentality to a true sales-driven operations, order-taking mentality to a true sales-driven organization. In the year and a half following...organization. In the year and a half following...we we increased our net receivables by 42%! increased our net receivables by 42%! We had a lot We had a lot of people dedicated to our mission and they worked very of people dedicated to our mission and they worked very hard to achieve their results in a difficult environment. No hard to achieve their results in a difficult environment. No doubt -- your (work) played a large part in our success. doubt -- your (work) played a large part in our success. Thank You."Thank You."

Dave Bumpers, Vice President, Associates First Capital CorporationDave Bumpers, Vice President, Associates First Capital Corporation(America’s largest independently-owned finance company at the time.)(America’s largest independently-owned finance company at the time.)

"There are thousands of developmental (programs) available, "There are thousands of developmental (programs) available, of which most I categorize as rah-rah, having sparks but little fire. of which most I categorize as rah-rah, having sparks but little fire. Your programming achieves the most important level of results Your programming achieves the most important level of results that most miss, because it is customized and personalized that most miss, because it is customized and personalized to specifically outlined requirements, even to the point of to specifically outlined requirements, even to the point of specifically identified needs of individual employees. Your specifically identified needs of individual employees. Your professional, detailed approach is extremely effective and professional, detailed approach is extremely effective and kept our employees interested and involved." kept our employees interested and involved."

Rick Bodenschatz, President, Abloy Security, Inc. (An Assa Abloy Co.)Rick Bodenschatz, President, Abloy Security, Inc. (An Assa Abloy Co.)

~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~

"Our partnership has grown strong through the years and I wanted "Our partnership has grown strong through the years and I wanted to let you know how much I appreciate your dedication and service to let you know how much I appreciate your dedication and service to our company. I would have to say the best part of your service to our company. I would have to say the best part of your service involves the customization you provide."involves the customization you provide."

Donna King, Human Resources Representative, Sanford (A Newell Donna King, Human Resources Representative, Sanford (A Newell Rubbermaid Co.)Rubbermaid Co.) Jo was a presenter for 4-5 years for Sanford’s Jo was a presenter for 4-5 years for Sanford’s in-house university, training leaders from around the world.in-house university, training leaders from around the world.

Samples of Results Initiated by Individuals After Participating in Samples of Results Initiated by Individuals After Participating in Training & Development Programs Created & Delivered by Jo Training & Development Programs Created & Delivered by Jo

1. “We formed problem solving teams and a Material Review Board to 1. “We formed problem solving teams and a Material Review Board to reduce scrap. reduce scrap. Cost savings for one month was $75,000Cost savings for one month was $75,000.” .”

2. “I reduced the amount of time on each manufacturing run from 18 to 2. “I reduced the amount of time on each manufacturing run from 18 to 12 hours by reducing waste. This should 12 hours by reducing waste. This should save approximately $72,000 save approximately $72,000 per year.”per year.”

3. “I made use of 30 minutes of downtime in one department on each shift 3. “I made use of 30 minutes of downtime in one department on each shift by rearranging lunch schedules. The increased production value equals by rearranging lunch schedules. The increased production value equals $171,600 per year$171,600 per year.”.” 4. “The results of working with the team which was the ‘hot spot’ are 4. “The results of working with the team which was the ‘hot spot’ are incredible. Frankly, incredible. Frankly, we weren’t sure the problem was fixablewe weren’t sure the problem was fixable.”.” 5. “I began asking for business on every call. Each deal averages $6,700. If 5. “I began asking for business on every call. Each deal averages $6,700. If one additional deal is procured per month, the value of this action will be one additional deal is procured per month, the value of this action will be $80,400 per year$80,400 per year.” .”

6. “Typically I research and provide 5 new leads for the sales 6. “Typically I research and provide 5 new leads for the sales team per week. (After going through this process,) I am team per week. (After going through this process,) I am generating generating 17 – 22 new leads17 – 22 new leads per week.” per week.”

7. “I streamlined Invoicing and Collections which 7. “I streamlined Invoicing and Collections which saved 15 days insaved 15 days in the collections process.” the collections process.”

How were these results accomplished?How were these results accomplished?

Conducted developmental needs assessments, compiled and analyzed Conducted developmental needs assessments, compiled and analyzed relevant data, proposed and implemented solutions.relevant data, proposed and implemented solutions.

Developed and implemented programs for managers and other Developed and implemented programs for managers and other employees.employees.

Conducted leader and employee sessions in conjunction with SME’s or Conducted leader and employee sessions in conjunction with SME’s or other team members.other team members.

Coached leaders on effective presentation methods.Coached leaders on effective presentation methods.Collaborated with managers to drive continuous improvement in Collaborated with managers to drive continuous improvement in

company culture.company culture.Designated procedures, using knowledge of the effectiveness of all Designated procedures, using knowledge of the effectiveness of all

delivery methods.delivery methods.Developed and utilized computer-based training and tele-coaching.Developed and utilized computer-based training and tele-coaching.Organized and developed a reference library.Organized and developed a reference library.Ensured all compliance needs were met.Ensured all compliance needs were met.Focused on Succession Preparation for named Successors and Focused on Succession Preparation for named Successors and

Emerging Leaders/High Potential Leader groupsEmerging Leaders/High Potential Leader groups

Sites that tell more of our story…Sites that tell more of our story…

www.TrainSpeakCoach.comwww.TrainSpeakCoach.com

www.LinkedIn.com/in/JoUmbergerwww.LinkedIn.com/in/JoUmberger

http://www.leaderperfect.com/aboutus/associates.htm#jo_umbergerhttp://www.leaderperfect.com/aboutus/associates.htm#jo_umberger

http://www.esparzaspeakers.com/speakers/index.php/view/314/Jo_Umbergerhttp://www.esparzaspeakers.com/speakers/index.php/view/314/Jo_Umberger

Contact Jo and her team at Contact Jo and her team at

JoUmberger@TrainSpeakCoach.comJoUmberger@TrainSpeakCoach.com

214.697.0242214.697.0242

Meet Our Team!Meet Our Team!