MEESEVA USER MANUAL

EPDCL

MEESEVA USER MANUAL

FOR

EPDCL – REPAYMENT SERVICE

Procedure for applying the Request at Kiosk :

Table 1: Service information at Glance

Figure 1: EPDCL Department

Figure 2: Repayment Service

Figure 3: Repayment Service Request Application Home Screen

Figure 4: Repayment Service Request Application Request Screen

Figure 5: Repayment Service Application Request Screen

Figure 6: Informant Details Screen

Figure 7: Show Payment Section

Figure 8: Payment Confirmation Section

Figure 9: Receipt ................................

Contents Procedure for applying the Request at Kiosk : - ................................................................................................

List of Tables

Table 1: Service information at Glance ................................................................

List of Figures

Figure 1: EPDCL Department ................................................................................................

Figure 2: Repayment Service Selection ................................................................

Figure 3: Repayment Service Request Application Home Screen ................................

Figure 4: Repayment Service Request Application Request Screen ................................

Figure 5: Repayment Service Application Request Screen ................................

Figure 6: Informant Details Screen ................................................................................................

Figure 7: Show Payment Section ................................................................................................

Figure 8: Payment Confirmation Section ................................................................

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EPDCL

The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and DiUnder Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Actinto one Generating Company (APGENCO),(APTRANSCO) and Four Distribution Companies (APDISCOMs) as part of the reform process . Those are CPDCL

Note: -At present EPDCL Discoms

This Service Facilitates Citizen to get the EPDCL Charges

Category Type

User Charges

Service Charges

Documents Required

Table

Note: Please upload All Documents as a single fileNote: The asterisk (*) denotes mandatory requirement of documents.

EPDCL – Repayment Service

The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and Distribution of Electricity. Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Act, 1998. The erstwhile APSEB was unbundled into one Generating Company (APGENCO), One Transmission Company

) and Four Distribution Companies (APDISCOMs) as part of the reform CPDCL, EPDCL, NPDCL and SPDCL.

coms Services are provided through Meeseva.

This Service Facilitates Citizen to get the Repayment Service for an existing Connection.

B

INR 25/-

Varies Based on Service

NA

Table 1: Service information at Glance

Documents as a single file. ) denotes mandatory requirement of documents.

The erstwhile Andhra Pradesh State Electricity Board which came into existence stribution of Electricity.

Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated erstwhile APSEB was unbundled One Transmission Company

) and Four Distribution Companies (APDISCOMs) as part of the reform

for an existing Connection.

Procedure for applying the Request at This section contains instructionRepayment Service.

1) In MeeSeva home screen, under as depicted in Figure 1.

2) Select Repayment Service

Procedure for applying the Request at Kiosk: -

ructions for the operators of the Meeseva web application to apply for

eva home screen, under List of Services, select EPDCL Departmentas depicted in Figure 1.

Figure 1: EPDCL Department

Repayment Service in EPDCL as depicted in Figure 2.

Figure 2: Repayment Service Selection

s for the operators of the Meeseva web application to apply for

EPDCL Department services

3) Now Repayment Service

Figure 3: Repayment Service

4) Select Service type and enter old Application Numberdepicted in Figure 4.

Figure 4: Repayment Service

Repayment Service Application Request Screen will be displayed as depictedFigure 3.

Repayment Service Request Application Home Screen

Service type and enter old Application Number press Get Details Button

Repayment Service Request Application Request Screen

Request Screen will be displayed as depicted in

ome Screen

press Get Details Button As

Request Application Request Screen

5) Once the Kiosk press Get Details ButtoFigure 5.

Figure 5:

6) Enter Informant Details like Informant Name, Relation and Mobile NoFigure 6.

Once the Kiosk press Get Details Button, It displays Consumer details a

: Repayment Service Application Request Screen

Enter Informant Details like Informant Name, Relation and Mobile No

Figure 6: Informant Details Screen

n, It displays Consumer details as depicted in

creen

Enter Informant Details like Informant Name, Relation and Mobile No as depicted in

Note: All the mandatory fields have to be filled in; otherwise request will not be accepted by the system.

7) Click Show Payment. depicted in figure 7.

8) Collect the amount from

as depicted in figure 8

Figure

Note: Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.

elds have to be filled in; otherwise request will not be accepted by the

Show Payment. Another window appears requesting to Confirm Payment

Figure 7: Show Payment Section

Collect the amount from the Citizen and click Confirm Payment to submit the request 8.

Figure 8: Payment Confirmation Section

Ensure that you have sufficient balance with your service provider (SCA), else the not accept the request.

elds have to be filled in; otherwise request will not be accepted by the

Confirm Payment as

to submit the request

Ensure that you have sufficient balance with your service provider (SCA), else the

9) On confirmation, a receipt will be generated as depicted in the following figure. The

receipt will contain the Certificate delivery date.

Note: - On submission of the request, C

Repayment Service has been entered vide Application Number, Transaction Id and sent to Dept.

On confirmation, a receipt will be generated as depicted in the following figure. The receipt will contain the Certificate delivery date.

Figure 9: Receipt

On submission of the request, Citizen Receives Message. Like your Request for

has been entered vide Application Number, Transaction Id and sent to Dept.

On confirmation, a receipt will be generated as depicted in the following figure. The

Message. Like your Request for

has been entered vide Application Number, Transaction Id and sent to Dept.