WORLD CLASS MEDICAL TREATMENTIN AN ENGLISH SPEAKING, FIRST WORLD COUNTRYDELIVERING EXCEPTIONAL HEALTHCARE VALUE

TODAY’S AGENDA

The Globalization of Healthcare

Why offer a Medical Travel option?

The Medtral OfferValueQualityCare

Hospitals and Doctors

Destination - New Zealand

Benefits to Insurers and Self-insured companies

Patient Experience

WHY ARE PATIENTS TRAVELING?

Cost

Cost

Cost

Long waiting lists (public healthcare)

Expatriates

Indication not approved in home country

To find the best care available

Dissatisfaction with existing providers

THE GLOBALIZATION OF HEALTHCARE

MEDICAL TRAVEL PROGRAM

1. Cost savings

2. Safety (environment + medical)

3. Quality

4. Compatibility (medically and culturally)

5. Efficiency

6. Continuation of Care

7. Marketable Destination

8. Ease of Travel

WHAT DO SELF-INSURING COMPANIES LOOK FOR?

INTRODUCING MEDTRAL NEW ZEALAND

Through Medtral New Zealand, insured customers and employees from self-insured companies have access to world class, non-acute, surgical and medical treatment in an English speaking, first world environment - New Zealand

The environment in which the patients are treated is both medically and culturally aligned to North America as well as being clean, green, safe and American friendly.

TRAVELING TO NEW ZEALAND WILL NOT BE A FOREIGN EXPERIENCE

OPERATION PACKAGE (Medtral) COST US$

Coronary Artery Bypass Graft Surgery $38,000

Heart Valve replacement surgery $40,000

Total Hip replacement $26,000

Total Knee replacement $26,000

EXCEPTIONAL VALUE

PROCEDURE ONLY (USA) COST US$

Coronary Artery Bypass Graft Surgery $125,000

Heart Valve replacement surgery $135,000

Total Hip replacement $64,000

Total Knee replacement $63,000

EXCEPTIONAL VALUE

Our standard package estimate includes:

Integrated concierge service to manage all aspects of the patient’s journey

Patient and doctor communicationHotel and flight bookingsSpecialist and hospital bookingsAftercare managementImmigration managementFeedback and integration with health provider in US

Flights from the west coast of the USAHotel accommodationAll expected medical and surgical costsAftercare (Physiotherapy and Nursing care in hotels)Contingency insurance

Treatment and recuperation while in New ZealandMedical evacuation home if deemed necessary

What is in a cost comparison?

QUALITY WITHOUT COMPROMISE

Focus on patient outcome

A complete communication loop on patient carePatients condition worked up while still in the USAAll medical aspects of patient care feedback to PCP in USAInter-physician communication encouraged between NZ and USA doctors

Focus on patient experience

OUTSTANDING CARE

Dedicated Patient Coordinators

Personalized medical care

Excellent communication across all disciplines

Low Nurse to Patient ratios (RN primary nurses)

Emphasis on after-care

Holistic approach

Specially selected accommodations

In-hotel Nursing and Physiotherapy

“A Life Changing Experience”

…Total Customer Satisfaction

FULL SERVICE FACILITIES

Mercy Hospital and Ascot Hospital

Both are Quality Health New Zealand Certified. This is an international recognized accreditation (ISQua)

Services available:

Laboratory services

Catheter labs - EPS, angiography, peripheral vascular

Allied health - physio, dietician, OT etc

On site medical cover

Both are teaching hospitals of the University of Auckland (the only private hospitals in New Zealand to have this)

Robotic surgery

Dual integrated digital operating theatres

Radiology - with 1.5 MRI, 64 slice CT, ultrasound, general X-ray etc

INTERNATIONAL ACCREDITATION

ISQua

Australian Council on Health Care Standards

Quality Improvement Council, Australia

Canadian Council on Health Services Accreditation

Irish Health Services Accreditation Board (now HIQA)

Council for Health Services Accreditation of Southern Africa

Taiwan Joint Commission on Hospital Accreditation

CHKS-HAQU Health Care Accreditation Unit, UK

Japan Council on Quality in Health Care

Egyptian Health Care Accreditation Organization

Quality Health New Zealand

Joint Commission International Accreditation USA

THE HOSPITALs - MERCY & ASCOT

“Personally I would like to thank everyone at Ascot Hospital for the truly wonderful care I received. From the doctors to the beautiful ladies who make painful nights less painful and shorter. I’m pretty much at a loss for words to express my gratitude. I hope I wasn’t too much of a pain in the arse - after all it was my head they fixed! Many thanks Kiwis.”

Keith RichardsThe Rolling Stones

WORLD CLASS MEDICAL SPECIALISTS

540 CREDENTIALED SPECIALISTS ACROSS ALL THERAPEUTIC AREAS

English as their first language

Trained in North America, the UK as well as New Zealand or are board certified to work in the USA

Leaders in their respective fields within New Zealand

Excellent records with regards to adverse events, patient interaction and surgical outcomes

Most are involved in international clinical research

NEW ZEALAND

NEW ZEALAND

First world country with a long history of high quality healthcare provision

Commonwealth Fund ranks New Zealand as having one of the best medical systems in the world

One of the worlds safest blood supplies – no transfusion transmitted HIV infections since screening began in 1985

Geographical isolation means very low rates of nosocomial and community acquired infections

English speaking with a society that shares cultural affinity with other western countries

12 hour overnight direct flight from west coast of North America

Temperate climate

The most peaceful country in the world (2009 Global Peace Index)

MEDTRAL NZ’S UNIQUE COMBINATION

Certainty of World Class Medical Treatment

Transparent Partnership

New Zealand is a culturally aligned English speaking destination

Internationally Accredited Private Hospitals

Cost effective destination

Contingency insurance

Feedback and communication with US medical providers

Personalized care at every step of the journey

THE BENEFITS TO INSURERS & SELF INSURING COMPANIES

World class personalized, quality care

An aligned environment

Significant cost savings

Market expansion

Market consolidation

Customer Satisfaction

Knowledge on how to implement medical travel options:

Implementation manualsSystems and processesDefined outcomes

Patient Testimonial

PROVING THIS WILL WORK FOR YOU. IT IS WORKING FOR OTHERS

Don’t just take our word for it- see what patients who have travelled to New Zealand say