media/Downloads/us/Product/Product-Ca… · 2013 CONFERENCE GUIDE 2 General Information Mobile App...

2013 | conference GUIDe

Clinical Specialty Workflow Expertise

Electronic Medical Records Optimization

Financial Performance Breakthrough

Imaging Informatics Excellence

Hot Topics

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Table of conTenTs

Welcome letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Mobile app/social Media information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

networking Hotspots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ceU credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Keynote speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13

Welcome Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Transportation schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Track Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18

breakout sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-84

Clinical Specialty Workflow Expertise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-29

Electronic Medical Records Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-46

Financial Performance Breakthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47-71

Imaging Informatics Excellence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72-79

Hot Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80-84

collaboration Zone/support lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85-86

conference center Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89-92

survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

centricity lIVe 2014 information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

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April 14th, 2013

Dear Conference Participant:On behalf of the GE Healthcare IT team, welcome to Washington D .C . and Centricity LIVE – our 2013 user conference . I am pleased that you could join us and look forward to the next few days of learning and collaborating together .

An event like this is made possible by your engagement and support . I would like to thank the leadership of our various User Groups as well as all of our customer presenters . Many of the breakout sessions will be presented by Centricity customers and users . Their time, preparation and willingness to share are greatly appreciated . We are also pleased to have more than 35 sponsors at the conference – I encourage you to learn how they can complement your Centricity solution .

As we’ve prepared for this event, enabling your professional success and that of your organization has been a key focus . From keynotes touching on the changing healthcare landscape to sessions with practical suggestions you can take home and put into practice, there will be ample learning opportunities this week . There will also be plenty of time to meet and learn from other users, such as the reception on Monday night .

Our GE Healthcare team is here to listen and learn from you this week . We are eager to get your ideas, input and feedback on how we are doing on our objective of helping you succeed .

I look forward to welcoming you on Monday morning . Enjoy the conference .

Jan De WittePresident and CEO, GE Healthcare IT and Performance Solutions

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GeneRal InfoRMaTIon

Important informationIf there is anything we can do to make your conference experience better, please stop by the information desk near the registration area and let us know!

ReGIsTRaTIon/InfoRMaTIon DesK HoURs• Sunday11:00am–6:00pm

• Monday7:00am–4:00pm

• Tuesday7:00am–4:00pm

• Wednesday7:00am–12:00pm

collaboration Zone • Monday10:00am–4:00pm

• Tuesday10:00am–4:00pm

• Wednesday9:30am–1:15pm

baggage storage Baggage storage services will be provided during registration hours on Tuesday, April 16 and Wednesday, April 17 in the east registration area of the Walter E . Washington Convention Center . The cost is $5 .00 per bag and you must reclaim your bags before registration and baggage storage closes each day . GE Healthcare and the Walter E . Washington Convention Center do not accept responsibility for left, lost, misplaced or stolen items . The baggage storage service is contracted and offered exclusively by the Walter E . Washington Convention Center and is available as an optional service to attendees of Centricity LIVE .

breakout sessions Attend the sessions that best suit your needs . While specific sessions may be recommended to meet your professional interests, sessions are open to all attendees .

If a session time changes, we will notify attendees using the digital signs located throughout the Convention Center .

After the conference, you can access final versions of most presentations by logging into the Active Connect Tool . Use your account and search by topic to find the session you want to download .

coat checkCoat check services will be provided during registration hours on Monday, April 15, Tuesday, April 16 and Wednesday, April 17 in the east registration area of the Walter E . Washington Convention Center . The cost is $5 .00 per item and you must reclaim your items before registration and coat check closes each day . GE Healthcare and the Walter E . Washington Convention Center do not accept responsibility for left, lost, misplaced or stolen items . The coat check service is contracted and offered exclusively by the Walter E . Washington Convention Center and is available as an optional service to attend-ees of Centricity LIVE .

business centerThe Capital Business Center services include copying, computer rental, faxing and limited shipping services via Federal Express, UPS and DHL for small packages .

Restaurants and things to doStop by the Visitor Desk, located in the lobby on the main floor of the Convention Center, for information on Things to Do around Washington DC . The Visitor Desk is also available to assist you with making restaurant reservations.Theyareopenfrom10:00am–6:00pm,Sunday – Wednesday .

Inaddition,visithttp://washington.org/forinformationon what to see and do around Washington, D .C .

Tour Options – Hosts DC has put together some custom tour options for Centricity LIVE attendees . Stop by the Centricity LIVE Information desk and check for tour availability .

Guest attendance policy GE Healthcare has adopted a Customer Relations Policy based on the Code of Conduct, industry guidelines such as NEMA and guidance by Chief Legal Counsel . The policy provides guidelines for ethical customer interactions . GE Healthcare is committed to ensuring that all educational and special events meet this policy . In compliance with this initiative, Centricity LIVE, including meals and networking events, has been designed for registered attendees only . A badge is required to attend program events .

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security If you require special assistance, witness suspicious activity, need to report a lost or stolen item, or would like to contact a security professional, dial 3333 from any white house phone or 202-249-3333 from your cell phone to reach the convention center Command Center .

lost and foundLost and found is located at the conference information desk which is located on Level 1 in the Grand Lobby, directly outside the Registration area .

MealsBreakfasts, lunches, and refreshment breaks are provided as part of your registration fee .

Monday• Networkingreception

Ballroom

Monday, Tuesday and Wednesday• Breakfast7:00am–8:00am

Ballroom Foyer

• Lunch11:45am–1:15pm Collaboration Zone – Hall D

Sunday and Tuesday• UserReceptions5:30pm–6:30pm

Medical servicesMedical services are located in Hall D and are available during open conference hours .

name badgeName badges will be available for you at Registration . Please wear your name badge at all times during the conference, including evening events .

Transportation Taxis – Taxi fare is approximately $17 .50 from the Convention Center to the Ronald Reagan DCA Airport .

airport shuttlesSuperShuttle door-to-door service is available to the Ronald Reagan DCA Airport . Shuttles operate on a shared ride-on demand basis . For information, call 1-800-BLUEVAN or go to www .supershuttle .com .

Supreme Airport Shuttle door-to-door service is available to the Ronald Reagan DCA Airport . Shuttles operate on a shared ride-on demand basis . For more information, please call 1-800-590-0000 or go to www .supremeairportshuttle .com .

Hotel shuttles – During Centricity LIVE, shuttle services are available to and from most conference hotels and the convention center . Shuttle routes, schedules and pick-up/drop-offlocationsareavailableonthenextpage for your reference .

Metro - Metro is a convenient way to get around the Washington, DC metropolitan area . You can explore the city and its Virginia and Maryland suburbs without the hassles of traffic and parking or the expense of gas . The Mt.VernonSquare/7thStreet/ConventionCenterMetro(subway) stop on the yellow and green lines and several Metrobus stops on 7th and 9th Streets .

For more information and to plan your trip visit www .metroopensdoors .com or call 202-637-7000 for schedule or routing questions .

Circulator - The Circulator’s distinct red buses are unlike any other public transit service around town . Also, passengers don’t need a bus schedule; the Circulator comes every 10 minutes and each ride only costs $1 . www .dccirculator .com

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MobIle app InfoRMaTIon

cenTRIcITY lIVe app! Sponsored by HP

The GE Healthcare Events app is available for both

iOS and Android devices . To download, go to the

AppStore or Android Marketplace and search for

“GE Healthcare Event” and install now!

Check out the conference signage and Twitter Walls located throughout the convention center. See what everyone is talking about.

Quick access to all the conference, people, and product information you need, including:

• MobileConferenceGuide

• SessionSchedules&Information

• SpeakerProfiles

• EveningEvents&Maps

• GEEmployeesandAttendeesNetworking

• ProductsandMORE!!

sTaY connecTeD!

spReaD THe WoRD: Share your takeaways or see whatothersaresayingfromthe(EventHashtag: #CentricityLIVE) sessions, meetings, or events .

sTaY Up-To-DaTe: Follow @GEHealthcareIT to get the latest news, blog posts, videos, and learn about the upcomingwebinars&events.

WHIle YoU’Re HeRe, JoIn THe conVeRsaTIon! We’re tweeting from the conference and its sessions on #CentricityLIVE – Need help getting on Twitter? Email corey .miller@ge .com for help .

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wi-fi

There are three Wi-Fi Hotspots at the Conference where you can take advantage of Internet access . You will find Wi-Fi Hotspot signage corresponds to the different Conference tracks (Financial, Imaging Informatics, Clinical Specialty, EMR, Hot Topics, C-Suite Forum), so they also serve as easy-to-find networking locations to meet colleagues . Charging Stations are located at the L-STREET Hotspot for convenient recharging of your smartphone, tablet, or laptop .

The locations below are open to all for the duration of the conference:• L–StreetBridge

• Luncharea

• 2ndfloorloungeinfrontofrooms143and144

neTWoRKInG HoTspoTs

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centricity lIVe continuing education opportunities

Centricity LIVE is pleased to offer continuing education opportunities for nurses and radiologic technologists . Approximately 50 CEU’s will be offered across all products during the conference . The specific number of contact hours is based on session attendance and CEU survey completion . Nursing CEUs are provider approved by the California Board of Registered Nursing . Radiologic technologist credits are approved by the American Society of Radiologic Technologists (ASRT) . A complete and up to date list of CEU approved and eligible sessions as well as accreditation statements can be found on the conference website . CEU certificates will be delivered to eligible attendees shortly after the completion of Centricity LIVE .

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Monday, April 15 • 8:15 - 9:15 amJeffrey Immelt, Chairman and CEO, General Electric

Jeffrey ImmeltJeffrey R . Immelt is the ninth chairman of GE, a post he has held since September 7, 2001 . Mr . Immelt has held several global leadership positions since coming to GE in 1982, including roles in GE’s Plastics, Appliance, and Healthcare businesses . In 1989 he became an Officer of GE and joined the GE Capital Board in 1997 . In 2000, Mr . Immelt was appointed President and Chief Executive Officer .

Mr . Immelt has been named one of the “World’s Best CEOs” three times by Barron’s, and since he began serving as chief executive officer, GE has been named “America’s Most Admired Company” in a poll conducted by Fortune magazine and one of “The World’s Most Respected Companies” in polls by Barron’s and the Financial Times . Mr . Immelt is the chair of President Obama’s Council on Jobs and Competitiveness . He is also amemberofTheAmericanAcademyofArts&Sciences.

Mr . Immelt earned a B .A . degree in applied mathematics from Dartmouth College in 1978 and an M .B .A . from Harvard University in 1982 . He and his wife have one daughter .

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Tuesday, April 16 • 8:15 - 9:15 amSenator Tom Daschle, Former Senate Majority Leader

senator Tom DaschleBorn in Aberdeen, South Dakota, Tom Daschle was elected to the US House of Representatives in 1978 and served for eight years . In 1986, he was elected to the US Senate and eight years later became its Democratic Leader . Senator Daschle is one of the longest serving Senate Democratic Leaders in history and the only one to serve twice as both Majority and Minority Leader . During his tenure, Senator Daschle navigated the Senate through some of its most historic economic and national security challenges . In 2003, he chronicled some of these experiences inhisbook,LikeNoOtherTime:The107thCongressandthe Two Years That Changed America Forever .

Today, Senator Daschle is a senior policy advisor to the law firm of DLA Piper where he provides clients with strategic advice on public policy issues such as climate change, energy, health care, trade, financial services and telecommunications . Since leaving the Senate, he has distinguished his expertise in health care through thepublicationofCritical:WhatWeCanDoAbouttheHealth-Care Crisis and has emerged as a leading thinker on climate change and renewable energy policy . His most recentbook,GettingitDone:HowObamaandCongressFinally Broke the Stalemate to Make Way for Health Care Reform, was published in October, 2010 .

In 2007, he joined with former Majority Leaders George Mitchell, Bob Dole, and Howard Baker to create the Bipartisan Policy Center, an organization dedicated to finding common ground on some of the pressing public policy challenges of our time . Senator Daschle serves on the board of the Center for American Progress, acts as

the vice chair of the National Democratic Institute, and is a member of the Council of Foreign Relations . In January 2012, Dashle was named along with former Senator Dr . Bill Frist to the advisory board of ZocDoc, an online booking startup for healthcare professionals dedicated to enhancing patient convenience and empowerment to improve overall health .

He is also a member of the Health Policy and Management Executive Council at the Harvard School of Public Health, in addition to the Global Policy Advisory Council for the Health Worker Migration Initiative . He is a member of the Lyndon Baines Johnson Foundation Board of Trustees, the GE Healthymagination Advisory Board, the National Inte-grated Foodsystem Advisory Board, and the Committee on Collaborative Initiatives at the Massachusetts Institute of Technology .

In addition, Senator Daschle’s board memberships including the Blue Foundation, the Energy Future Coalition, the Committee to Modernize Voter Registration, the US Global Leadership Coalition Advisory Council, and the Advisory Committee on the Trust for National Mall .

He is married to Linda Hall Daschle and has three children and four grandchildren .

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Tuesday, April 16 • 8:15 - 9:15 amSenator William Frist, M .D ., Former Senate Majority Leader

senator William frist, M.D.Senator Bill Frist is a doctor, teacher, public servant, and active humanitarian . He is both a nationally recognized heart and lung transplant surgeon and former U .S . Senate Majority Leader . Uniquely qualified to address the challenges and solutions in health care policy, Senator Frist is recognized among the most influential leaders in American health-care and is one of only two individuals to rank in the top ten of all five inaugural Modern Healthcare Magazine annual surveys of the most powerful people in healthcare in the United States .

Dr . Frist is a citizen legislator . He represented Tennessee in the U .S . Senate for 12 years where he served on both committees responsible for writing health legislation (Health and Finance) . He was elected Majority Leader of the Senate, having served fewer total years in Congress than any person chosen to lead that body in history . His leadership was instrumental in passage of prescription drug legislation and funding to fight HIV at home and globally .

Senator Frist majored in health policy at Princeton University’s Woodrow Wilson School of Public and International Affairs, then graduated with honors from Harvard Medical School, and completed advanced surgical fellowships at Massachusetts General Hospital and Stanford . Returning to Nashville, he founded and directed the Vanderbilt Transplant Center, where he performed over 150 heart and lung transplants and authored over 100 peer-reviewed medical publications, over 400 newspaper articles, and seven books on topics such as bioterrorism, transplantation, and leadership . He is board certified in both general and heart surgery .

Today Senator Frist is focused on health reform, the basic science of heart transplantation, global health policy, K-12 education reform, economic development in low-income countries, health care disparities, and medical mission work in Sudan . Senator Frist is chair of Save the Children’s “Newborn and Child Survival” campaign, Nashville- based Hope Through Healing Hands, the Tennessee State Collaborative on Reforming Education (SCORE), and is co-chair of both First Lady Michelle Obama’s “Partnership for a Healthier America” to eliminate childhood obesity and the Bipartisan Policy Center Health Project in Washington, DC .

In addition to annual medical mission trips throughout Africa, Senator Frist traveled to Haiti in 2010 as a volunteer physician in the very immediate aftermath of the devastating earthquake; he currently serves on the Board of Directors for the Clinton Bush Haiti Fund . Additional board service includes the Kaiser Family Foundation, Smithsonian Museum of Natural History, Center for Strategic and International Studies, Cate-Frist Family Foundation, and Harvard Medical School Board of Fellows . His acute surgical response includes journeys to New Orleans after Katrina, Sri Lanka after the Indian Ocean tsunami, Sudan during the Civil War, Haiti after the earthquake and Kenya/Somaliaduringthe2011famine.

Dr . Frist is a devoted teacher . He was the 2008 Frederick H . Schultz Professor of International Economic Policy at Princeton University’s Woodrow Wilson School of Public and International Affairs, and the 2008- 2010 University Distinguished Professors of Business and Medicine at Vanderbilt University . He is currently Adjunct Professor of Surgery at Vanderbilt University School of Medicine’s Department of Cardiac Surgery and Clinical Professor of Surgery at Meharry Medical College of Nashville .

SenatorFristisaPartnerofCressey&Company,LP, a mid-market investment firm specializing in healthcare services . He is married, has three sons, and lives in Nashville .

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Wednesday, April 17 • 8:15 - 9:15 amCaptain Mark Kelly (Keynote Speaker), U .S . Navy and NASA AstronautGabrielle Giffords (Special Appearance), Former Congresswoman

captain Mark Kelly & Gabrielle Giffordscaptain Mark Kelly is an American astronaut, retired US Navy Captain, best-selling author, and an experienced naval aviator who flew combat missions during the Gulf War . The winner of many awards, including the Legion of Merit , two Defense Superior Service Medals and two Distinguished Flying Crosses, Captain Kelly was selected as an astronaut in 1996 . He flew his first of four missions in 2001 aboard Space Shuttle Endeavour, the same space shuttle that he commanded on its final flight in May 2011 . He has also commanded Space Shuttle Discovery and is one of only two individuals who have visited the Interna-tional Space Station on four different occasions .

U.s. Representative Gabrielle Giffords (D-AZ) was first elected to Arizona’s 8th Congressional District seat in 2006 and won reelections in 2008 and 2010 . Congress-woman Giffords was a Fulbright Scholar and holds a bachelor of arts degree from Scripps College and a master’s from Cornell University . Before coming to Washington, DC, she served in the Arizona state House of Representatives from 2001 until 2003 and in the Arizona state Senate from 2003 until 2005, where she was the youngest woman ever elected to that body . Upon entering Congress in 2007, she quickly became a leading champion of border security, energy independence, and the needs of military families and veterans . Consistently ranked as one of the most centrist legislators in Congress, Congresswoman Giffords has been a strong supporter of fiscal responsibility, bipartisanship, and government accountability .

On January 8, 2011, a gunman opened fire at a local event in Tucson, where Congresswoman Giffords was meeting with constituents . Six people were killed, and 13 others were injured in the attack . That Congresswoman Giffords survived the attack is remarkable . Her return to the floor of the U .S . House of Representatives less than seven months after her injury to vote on the controversial debt ceiling legislation has been described as miraculous . Her road to this unprecedented recovery speaks volumes to her strength, temerity, and indomitable will to survive . She resigned her Congressional seat in January 2012, choosing to focus on her continued recovery . Upon stepping down, she announced, “I will return, and we will work together for Arizona and this great country .” She lives in Tucson and Houston with her husband, Captain Mark Kelly .

Intheirbest-sellingmemoir,Gabby:AStoryofCourageand Hope, the couple shared their story of hope and resilience . Their story captivated the nation in an exclusive Diane Sawyer interview, Nightline and The Daily Show, as well as on the covers of People and USA Today . Congress-woman Giffords and Captain Kelly are American heroes who inspire others to be their best while remaining true to their core values . They exemplify leadership, the importance of teamwork, and courage under pressure .

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Jan De WittePresident and CEO, GE Healthcare IT and Performance Solutions

Jan De Witte has been President and CEO of Performance Solutions since 2010, leading the knowledge solutions group that helps providers find new ways of organizing, measuring, and managing health care delivery over the full cycle of care to drive better cost, quality and access . In 2011, he assumed the additional role of President and CEO of Healthcare IT, a global leader in delivering information technology solutions that support high-quality and cost-effective care through business, clinical, and imaging applications . Previously, Mr . De Witte led GE Healthcare’s Services business across Europe, the Middle East, Africa and Asia, a role that also oversaw the company’s regional Healthcare IT businesses .

David HaleVice President, GE Healthcare IT US and Canada

David Hale began his career at GE in 2000 within the Corporate Initiatives Group, responsible for driving the Service and Commercial Initiatives of GE across the European Businesses . He then joined GE Healthcare and has held several roles including VP Six Sigma International, (2003), Director of Services for France (2005), General Manager Computed Tomography International (2008) and VP Service Sales&MarketingEMEArole(2009)VPPerformanceSolutionsGlobal(2011).InJanuary2013he assumed his current role as Vice President, GE Healthcare IT in US and Canada .

Michael JackmanVice President and General Manager, GE Healthcare IT

Michael Jackman is a Vice President and General Manager for GE Healthcare IT, a $1 .4 billion segment of GE Healthcare . GE Healthcare IT is a global leader in delivering information technology solutions that support high-quality and cost-effective care through business, clinical and imaging applications covering settings from the physician office to the integrated delivery network . Mr . Jackman leads the global product strategy for the Specialty Solutions business, focusing on driving growth across theportfoliothroughproduct/processexcellenceandenhancedcustomerexperience.

Justin steinmanVice President and General Manager, GE Healthcare IT

Justin Steinman is a Vice President and General Manager for GE Healthcare IT, a $1 .4 billion segment of GE Healthcare . As the leader of Clinical Business Solutions, Justin has responsibility for GE’s electronic medical records, revenue cycle, and healthcare analytics software businesses . Previously, Mr . Steinman served as the vice president of marketing for both Clinical Business Solutions and GE Healthcare Performance Solutions . Before joining GE Healthcare, he worked at Novell in a variety of commercial roles and at Accenture .

David DeangelisHealthcare CTO, HP

“Insights and ideas to help healthcare providers be more productive”

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Monday, april 155:30 pm – 7:30 pm 3rd floor ballroom

Celebrate your first day at Centricity LIVE by joining us for an evening reception in the hotel’s ballroom . The setting is enhanced by a bar, cozy lighting, and comfortable seating that will help the conversation flow . It’s an excellent opportunity to relax with friends,network with colleagues, and enjoy delicious food and beverages .

Please join us. All attendees are invited!

WelcoMe RecepTIon

Breakthroughs in Accountable Care Helping your organization move to accountable care will require that you break through some technology walls.

InterSystems HealthShare® is the strategic informatics platform that will enable you to capture and share all patientdata, and provide real-time active analyticsthat drive informed action.

To improve care across a hospital net-work, or a community, or even a nation,HealthShare is the breakthrough you’veneeded.

InterSystems.com/Key8GC

© 2013 InterSystems Corporation. All rights reserved. InterSystems and InterSystemsHealthShare are registered trademarks of InterSystems Corporation. 4 -13 Key8GC

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Shuttle Service ScheduleShuttle service will be provided to/from the Walter E. Washington Convention Center (WCC) and official hotels listed below. Please refer to the hours of operation to plan accordingly.

Centricity LIVEWashington, DC | April 14 - 17, 2013

Hours of OperationDate

AM Peak Shuttle20 minute service

PM Peak Shuttle20 minute service

Sunday, April 14 10:00 AM - 6:00 PM (20 - 30 minute service)

Monday, April 15 * 6:00 AM - 9:30 AM 4:00 PM - 8:30 PM

Tuesday, April 16 6:00 AM - 9:30 AM 4:00 PM - 6:30 PM

Wednesday, April 17 * 6:00 AM - 9:30 AM 12:00 PM - 4:00 PM

HOTEL ......................................................................

Capital Hilton ............................................................................................

Donovan House ......................................................................................

Embassy Suites ........................................................................................

Four Points..................................................................................................

Hamilton Crowne Plaza........................................................................

Hampton Inn ............................................................................................

JW Marriott ................................................................................................

Marriott MC ................................................................................................

Washington Hilton ..................................................................................

*Walking hotels will be serviced for Monday’s Evening Event @ The Walter E. Washington Convention Center.

Carbon Free Shuttles

CarbonNeutral Shuttles

Shuttles managed & operated byTransportation Management Services

Call for all shuttle inquiries

Wheelchair accessible transportation is available during hours of operation. (Please allow 30 minutes).

Curbside on 16th Street ................................................................................................ 4

Main Entrance .................................................................................................................... 2

Walk to Convention Center ................................................................................Walk*

Outside Main Lobby - K Street .................................................................................... 2

Main Entrance .................................................................................................................... 2

Walk to Convention Center ..............................................................................Walk*

Curbside on Pennsylvania Ave. .................................................................................. 1

Curbside on 12th Street ................................................................................................ 1

Curbside on T Street, Terrance Entrance .............................................................. 3

*Evening Event at the WCC | Monday, April 155:00 PM - 8:30 PM (20 - 30 minute service)Last shuttle departs the WCC at 9:00 pm.Service to/from all hotels (including walking hotels) andWalter E. Washington Convention Center.

*Airport Shuttle | Wednesday, April 1712:00 PM - 4:00 PM (60 minute service)Hourly Service to IAD & DCA from Walter E. Washington Convention Center.

BOARDING LOCATION.................................................. ROUTE

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TRacK DefInITIons

clinical specialty Workflow expertise

DescriptionSessions in this track highlight GE Healthcare solutions and services that help support care . Attend these sessions to maximize your existing GE Healthcare investments and learn how additional products and workflows can enhance your institution’s profitability and efficiency . Attendees can choose from three sub-tracks to focus theirconferenceexperience:

CardiologySessions in this sub-track are designed for IT Professionals (CIOs, CMIOs, and Directors of IT), Cardiologists, and Cardiology Administrators . Attend this sub-track to learn how the Centricity Cardio Enterprise solution enhances patient care by offering full clinical access, optimized productivity and improved revenue cycle efficiencies . Hear from key experts how CIOs, CMIOs and luminary cardiologists and administrators are responding to this rapidly undulating landscape, thru their business and IT strategies .

PerinatalThis sub-track is designed for IT Professionals, management and perinatal healthcare professionals . Centricity Perinatal is a clinical information system that integrates documen-tation and fetal surveillance to help clinicians deliver their best care to every mother and baby . At every step, the Centricity Perinatal product gives the clinical team a more complete picture of the mother’s and baby’s health – helping to improve workflow and supporting informed, collaborative care . Join us in these sessions to learn how to grow and optimize your Centricity Perinatal system either as a best of breed solution or in collaboration with your enterprise EMR .

Perioperative CareSessions are designed for IT Professionals (CIOs, CMIOs and Directors of IT), Surgical Services Management, AnesthesiaManagement,SurgicalServices&Anesthesia Clinicians, and Materials Managers . Sessions in the High Acuity sub-track enable you to improve patient satisfaction, increase organizational efficiency and help drive or support improved profitability and efficiency in aspects of the Surgical Services environment .

electronic Medical Records optimization

Description The Electronic Medical Records track is about providing innovative EMR solutions for physicians, nurses, pharmacists and other healthcare providers in practices, clinics and hospitals . Sessions in this track will focus on products and solutions that enhance the delivery of healthcare and utilization of the EMR . This track will provide an opportunity for attendees to focus their conference experience, share best practices and exchange ideas through a series of sub-tracks .

Inpatient/Hospital-Based UsersThe Centricity Enterprise solution is a robust and innovative EMR that helps physicians, nurses, pharmacists and other healthcare providers deliver high quality, cost effective care . Attend this sub-track to receive Centricity Enterprise roadmap updates, discuss healthcare IT issues and trends such as Meaningful Use and ICD-10 and share best practices with other Centricity Enterprise customers .

Ambulatory/Clinic-Based UsersCentricity Practice Solution and Centricity EMR products form the backbone for many practices in improving clini-cal productivity, maintaining patient information, and ensuring that the practice gets paid in a timely manner . Join this sub-track to get best practices on adjusting for upcoming trends such as ICD-10 and Meaningful Use Stage 2, to get the latest on the roadmap for future enhancements, and to hear from some customers who have achieved success . This sub-track will also cover the Medical Quality Improvement Consortium and ways to use analytics-based insight in your practice .

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financial performance breakthrough

DescriptionThe Improving Financial Performance track is dedicated to sharing best practices and building knowledge for customers who leverage GE Healthcare solutions and products to enhance revenue cycle performance . Attend these sessions to maximize your existing Centricity revenue cycle investments and learn how additional products and workflows can enhance your institution’s profitability and efficiency .

This track will focus on how organizations can enhance revenue cycle efficiencies in an era of payment reform . Learn how to make improvements in front-desk operations, back office billing operations, access management, financialmanagement,reporting&analytics,and interoperability .

Customers of all types and sizes will find sessions for them in the Improving Financial Performance track . Customers of Centricity Business, Centricity Practice Solution, Centricity Group Management and Centricity Enterprise Solution can benefit from both product-centered sessions as well as sessions dedicated to improving operations regardless of installed product .

Imaging Informatics excellence

DescriptionSessions in the Imaging Informatics Excellence Track highlight Centricity Radiology Imaging solutions that drive high performance integrated and collaborative care . Attend these sessions to maximize your existing Centricity Radiology Imaging investments and learn how innovative new solutions can enhance your organization’s ability to reduce cost, improve access, and enhance quality .

This track will include topics of interest for the Centricity Radiology Imaging attendees, including the CRISS, DIAMOND, and EXCITE user group members, encompassing topics across Imaging from the department , to the enterprise, to the referral users . Sub-tracks will focus on product training, product information, industry and technology trends, thought leadership, GE Healthcare customer collaboration and best practice sharing .

Hot Topics & current events

DescriptionHealthcare is in the midst of major transformation . It is critical to stay on top of developments in Washington and the broader environment in order to understand their potential impact on your organization’s HIT strategy . Sessions in this track feature industry experts and GE Healthcare government, clinical and product experts addressing the latest in such areas as healthcare reform, publicpolicy,andregulatorycompliance,including: Accountable Care and Integrated Care, new payment models, patient-centered medical homes, Meaningful Use Stages 1-3, Analytics and “Big Data,” quality and performance measurement, patient engagement and care coordination .

Track Info

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Accessing the fetal Strip outside the Labor and Delivery Department

Understand your options for access in viewing the fetal monitoring strip .

attendees will learn: 1 . How to access the fetal monitoring strip virtually anywhere

2 . How to enhance communication between caregivers

presenters:Krystal Clark, GE Healthcare, Perinatal Clinical SpecialistSharon Carpinello, GE Healthcare, Senior Marketing Manager – Perinatal

SESSIONID:1799Wed2:45 pM150 a

SESSIONTyPE:Hands on

PRODUCT:Clinical – CPN 6.94, clinical – connect 1.1

Advanced Perioperative Supply chain Management

Get an overview of the Dynamic Perioperative Supply Chain model to learn how your organization might im-prove its perioperative supply chain . Representatives from the University of Michigan will share that institution’s experience with the model and how it has helped them realize over $2M in savings in their perioperative supply chain .

attendees will learn: 1 . How the GE Healthcare model for Perioperative Supply Chain improvement helps lead(s) to improved supply

chain information management

2 . How the University of Michigan achieved inventory reductions worth millions of dollars with the assistance of Centricity Perioperative Manager

presenters:Mel Sillmon, University of Michigan Hospitals and Health Centers, Supply Chain ManagerRoy Yoo, University of Michigan Hospitals and Health Centers, Supply Chain Supervisor

SESSIONID:1767Tue1:30 pM150 a

SESSIONTyPE:case study/ best practice

PRODUCT:-

Anesthesia Documentation in Ancillary Areas

Documenting anesthesia in ancillary areas is a trending topic in anesthesia . Dr . Epps and the University of TennesseehaveoutlinedandimplementedaprocessfordocumentinganesthesiaintheL&Darea.Wehave 2-3 customers who have indicated that they will be documenting in the Cath Lab using CPA . This session will outline those processes and instruct others on how they may utilize these processes in their own facilities .

attendees will learn: 1. Thebenefitsofdocumentinganesthesiaelectronicallyinancillaryareas(L&D,CathLab,etc.)

2. TheUTprocessforanesthesiadocumentationinL&D

presenters:Robert Craft, University of Tennessee, Professor and Vice Chair

SESSIONID:1762Mon1:30 pM150 a

SESSIONTyPE:Informational session

PRODUCT:clinical – centricity perioperative anesthesia

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clInIcal specIalTY WoRKfloW

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Birthlog reports within centricity Perinatal

This session will include a discussion and demonstration of how to use data from the birthlog .

attendees will learn: 1 . To define the correct items for different reports

2 . The different types of birthlog reports and their use

presenters:Lou Ann Julian, PinnacleHealth, Perinatal Information Specialist

SESSIONID:2282Wed10:45 aM150 a

SESSIONTyPE:Discussion Group

PRODUCT:Clinical – CPN 6.94

centricity Perinatal and electronic Signature

This session will review how Centricity Perinatal is addressing electronic signature within the system .

attendees will learn: 1 . To define E-signature

2 . Considerations for implementing E-signature

presenters:Michelle McNinch, GE Healthcare, Perinatal ITPS Manager, HCIT-USCANKim Ellis, GE Healthcare, Configuration Specialist

SESSIONID:2286Tue3:00 pM150 b



centricity Perinatal DrM mining with MS Access

Learn how to connect to the SQL DRM and use MS Access for Data Mining and data clean-up; in the tables . Explains what you need to set up the ODBC connection and the caveats of working in a linked table . Provides a fast and easy way to QA data in the SQL dB tables and quickly run ad-hoc reporting in Access without the use of crystal .

attendees will learn: 1 . How to set up an ODBC connection to SQL DRM

2 . Data Mining from SQL

presenters:Anthony Gelardi, Danbury Hospital, Systems Administrator

SESSIONID:2003Wed10:45 aM151 ab


PRODUCT:-

Breakout Sessions: Clinical Specialty Workflow

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centricity Perioperative release and roadmap Discussion

Hear about the most recent releases of Centricity Perioperatve and the benefits that can be obtained from adoption of the recent release .

attendees will learn: 1 . About the planned Centricity Perioperative roadmap and product strategy

2 . How the Centricity Perioperative planned roadmap applies to your Institution

presenters:Christy Payne, GE HealthcareConnie Rathke, GE Healthcare, Product Manager


SESSIONTyPE:Roadmap

PRODUCT:-

centricity Perioperative Tips and Tricks

Customers and ITPS members who have identified best practices in using Centricity Perioperative Anesthesia will present on a number of topics to help Centricity users get more value from Centricity Perioperative Anesthe-sia .

attendees will learn: 1 . To define Uses and Benefits of Assessment forms (vForms)

2 . Assessment Form configuration strategies

presenters:Mary Jansen, GE Healthcare

SESSIONID:1761Mon10:45 aM150 a


PRODUCT:clinical – centricity perioperative anesthesia, clinical – centricity perioperative Manager

continuous Perioperative nursing Documentation from Preop through PAcU

Electronic documentation in the PACU portion of the perioperative space is a trending topic in perioperative documentation . Learn about the benefits of this approach, hear from some recent adopters, and hear about the improvements that have been made to the original implementation of PACU documentation by the earliest adopter for CPM, Cottage hospital .

attendees will learn: 1 . Learn about the benefits of documenting electronically in the PACU (post anesthesia care unit (i .e . the post-

operative space)

2 . Learn how South Hampton (or other customer TBD) has recently implemented PACU documentation

presenters:Jennifer Jack, Cottage Hospital, Senior Systems Analyst

SESSIONID:1766Tue10:45 aM150 a




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critical congenital Heart Disease (ccHD) Tool Build in centricity Perinatal

States are starting to mandate Critical Congenital Heart Disease (CCHD) screening prior to discharge from the newborn nursery . This involves a complicated screening algorithm . Learn how Tiffany Schroeder, BSN, RN, RNC-OB, CPN System Manager from Hanover Hospital, PA has built a screening tool using computed items that drive the build in Centricity Perinatal .

attendees will learn: 1 . About screening recommendations for Critical Congenital Heart Disease (CCHD)

2 . About the items needed to complete CCHD screening tool build in Centricity Perinatal

presenters:Tiffany Schroeder, Hanover Hospital, Clinical Nurse II/CPN System Manager Dante Roulette, Summa Health System

SESSIONID:2507Wed1:30 pM151 ab



customer roundtable Discussion on centricity Perinatal Interfaces

Come and join Centricity customers for a discussion on which interfaces they are using, why they selected those interfaces, and how they are using them to help improve clinical workflow .

attendees will learn: 1 . The different interfaces available within Centricity Perinatal

2 . Potential workflow solutions for your institution based on actual clinical workflow scenarios from customers/users

presenters:Barton English, GE HealthcareLou Ann Julian, PinnacleHealth, Perinatal Information SpecialistKatie Rice, Mountain States Health Alliance, CPN System AdministratorAndrea Tennison, Baptist Health System, Clinical Informatics Lead, CPN




Database Swap for centricity Perinatal

This session provides detailed steps on how to prepare for a database swap from a customer’s perspective .

attendees will learn: 1 . To identify benefits vs drawbacks, prep steps, and pitfalls

2 . Best practice ideas related to database swap

presenters:Andrea Tennison, Baptist Health System, Clinical Informatics Lead, CPN

SESSIONID:2242Mon1:30 pM150 b




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Decreasing 30 Day Patient readmission rates using Surgical checklist

See how Summa Akron hospital was able to reduce 30 day readmissions by 50% using a surgical checklist embedded in CPM which contributed to their success in enhancing patient care and attaining $120,000 per year in savings .

attendees will learn: 1 . About the surgical checklist, its value to the patient experience, and common barriers to its use in clinical

practice

2 . How Summa Akron Hospital was able to use CPM to implement a surgical checklist to enhance patient outcomes and increase ROI

presenters:Michele McCarroll, Ph .D ., Summa Health System, Director of Women’s Health Research


SESSIONTyPE:case study/best practice

PRODUCT:clinical – centricity perioperative Manager

Disaster recovery for centricity Perinatal

In the wake of natural disasters like Hurricane Sandy, disaster recovery is top of mind for those in Healthcare IT . In this session you will learn the recommendations regarding what to do in an emergency with your Centricity Perinatal system from a GE Healthcare expert .

attendees will learn: 1 . Preventative measures to prevent disaster recovery

2 . How to minimize disaster or make recovery easier .

presenters:Todd Lovern, GE Healthcare, Wester Regional Support Engineer

SESSIONID:2284Tue10:45 aM150 b




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Ge Healthcare centricity Perinatal Update

In this session, the Vice President of Centricity Perinatal will review the planned roadmap of Centricity Perinatal .

attendees will learn: 1 . About the Centricity Perinatal product

2 . About the planned future roadmap of Centricity Perinatal

presenters:Tamara Grassle, GE Healthcare, General Manager




Integration and optimization of Your Anesthesia Information Management System

TBD

attendees will learn: 1 . Understand the benefits of linking a best of breed AIMS and Surgery Management System to

an enterprise EMR

2 . Understand how Centricity Perioperative was linked to an inpatient Epic EMR at University of Utah

presenters:Kevin Wethington, University of Utah



PRODUCT:-

Leveraging features and functionality in centricity Perinatal

Learn the key new features and functionality within the new software versions of Centricity Perinatal

attendees will learn: 1 . Understand the key features and functionality related new features within the Centricity Perinatal product

presenters:Michelle McNinch, GE Healthcare, Perinatal ITPS Manager, HCIT-USCANKim Ellis, GE Healthcare, Configuration Specialist





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Meaningful Use for Anesthesiologists

Find out how Meaningful Use applies to different types of anesthesiology providers and the criteria for eligibility . For those who are eligible, the session will help you make an informed decision by examining the cost benefits of pursuing MU and discuss the steps involved in fulfilling MU requirements .

attendees will learn: 1 . About Meaningful Use eligibility for anesthesiologists based on different anesthesia provider classifications

2 . The benefits and costs of qualifying for Meaningful Use as an anesthesiologist

presenters:Manda Lai, University of MichiganDan Biggs, University of Oklahoma, Anesthesiologist




Meeting eligible Hospital Meaningful Use requirements using a Departmental Surgery System

See how Maimonides Medical Center met Meaningful Use with Centricity Perioperative and get an update from a representative from AnMed (who presented on MU at the 2012 NUG) on the MU journey since last year . Find out how these organizations are handline MU Stage 2 as they look forward to the future of MU .

attendees will learn: 1 . The advantages of automation and interfacing of the Electronic Health Record

2. AbouttheCentersforMedicare&MedicaidServices(CMS)goalsforthe1stStage and Second Stage of Meaningful Use

presenters:Irena Bezentseva, Maimonides Medical Center, Project ManagerNancy Daurio, Maimonides Medical Center, Surgical Services Administrator at Maimonides

SESSIONID:1741Wed10:45 aM140 b



Perinatal nursing Workflow and Point of care Documentation

Point-of-care documentation has been shown to increase documentation quality, workflow efficiency, and patient safety . This presentation further explores the state of research on point-of-care documentation, explores evidence regarding benefits and risks, examines the relationship of point-of-care documentation to nursing workflow, and discusses recommendations for enhancing nursing workflow through the placement and use of point-of-care technologies

attendees will learn: 1 . Explore evidence regarding benefits and risks of point-of-care documentation

2 . Examine the relationship of point-of-care documentation to nursing workflow

presenters:Katie Rice, Mountain States Health Alliance, CPN System Administrator





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Preparing for Meaningful Use with a Departmental Solution

Breakout into facilitated discussion around achieving Meaningful Use in High Acuity Care and Perinatal .

attendees will learn: 1 . How to achieve MU using a departmental solution

2 . About stage 2 MU components

presenters:Sharon Carpinello, GE Healthcare, Senior Marketing Manager – Perinatal

SESSIONID:1806Mon10:45 aM150 b

SESSIONTyPE:panel

PRODUCT:Clinical – CPN 6.94, clinical – centricity perioperative Manager, clinical – centricity perioperative anesthesia

Print options within centricity Perinatal

In this session you will learn optional methods of printing from your Centricity Perinatal System .

attendees will learn: 1 . To define alternate printing options

2 . The pros and cons for each new option

presenters:Kim Ellis, GE Healthcare, Configuration Specialist

SESSIONID:2283Tue3:00 pM151 ab



reaching outside the Departmental System: creating the Best of Both Worlds With Your Departmental and enterprise Systems

Learn how Centricity Perinatal – Connect may enhance your organization’s clinical workflow interoperability .

attendees will learn: 1 . How Centricity Perinatal – Connect brings a new level of clinical workflow interoperability

2 . About new key features of Centricity Perinatal – Connect

presenters:Krystal Clark, GE Healthcare, Perinatal Clinical SpecialistSharon Carpinello, GE Healthcare, Senior Marketing Manager – Perinatal



PRODUCT:clinical – connect 1.1


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Share you ideas with Ge High Acuity product team

Share your innovation ideas led by GE High Acuity Care product management .

attendees will learn: 1 . Take part in a GE innovation voice of customer session

2 . Your participation in GE’s innovation efforts enables us to provide top notch user – and patient-centered solutions .

presenters:Christy Payne, GE Healthcare, Product ManagerConnie Rathke, GE Healthcare, Product Manager



PRODUCT:-

Surgery – Increasing Surgical Volumes and Decreasing Surgeon costs

Baylor Heart Hospital will share how they made an impressive 10% increase in surgical volume while decreas-ing surgeon costs using Centricity Perioperative . We may be able to tie this to ACO’s and capitated payment but would need to talk to Baylor about that .

attendees will learn: 1 . Learn strategies for maximizing your schedule with CPM and see examples of how it was done at Baylor

2 . Learn strategies for addressing surgeon costs and see examples of how it was done at Baylor

presenters:Mohamad Safa, The Heart Hospital Baylor Plano, Business Systems Analyst

SESSIONID:1768Wed9:30 AM150 b


PRODUCT:clinical – centricity perioperative Manager

Surgical fast-Track Implementation using centricity Perioperative

The University of Tennessee has outlined a process for fast-tracking patients for recovery post-surgery that has increased bed availability . Come and learn how this process has improved patient throughput and ROI at the University of Tennessee .

attendees will learn: 1 . The benefits of a surgical Fast-track, including better patient flow and better bed availability

2 . The benefits of a PACU fast track, including better patient flow and bed availability

presenters:Robert Craft, University of Tennessee, Professor and Vice Chair

SESSIONID:1740Wed9:30 AM150 a




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Understanding Your Interface

Bringing multiple pieces of information into the Centricity Perinatal record from different systems is a typical workflow necessity . Learn how Centricity Perinatal interfaces with all the major EMRs .

attendees will learn: 1 . About the interface technical structure

2 . Which systems will interface with Centricity Perinatal

presenters:Barton English, GE Healthcare

SESSIONID:1801Wed9:30 AM151 ab



Web-Based Diagnostics in cardiology – clinical Workflow ramifications

Descriptionsofwebbaseddeliveryanduseofdiagnosticimages,quantitativeanalysis&structuredprocedurereporting are presented in the context of a day in the life of a cardiovascular enterprise service line . Highlights will focus on improved efficiencies and increased productivity in cardiovascular healthcare .

attendees will learn: 1 . Introduce web based diagnostic workflows in cardiology

2 . Explore the patient safety and economic benefits associated with immediate access to diagnostic results .

presenters:Terence Rourke, GE Healthcare



PRODUCT:-

Weblink (Surgeon Scheduling Portal)

Maimonides Medical Center has implemented Weblink (MD office scheduling) for their operating rooms and has seen a dramatic increase in the use of electronic scheduling in their ORs – over 60% of surgeons now schedule using Weblink . Learn about their experience and how Weblink has helped them reduce workload on office scheduling staff and enable greater patient volume .

attendees will learn: 1 . The benefits of Weblink (physician surgery scheduling) and how they were implemented at Maimonides

2 . How to adopt these practices at your institution

presenters:Irena Bezentseva, Maimonides Medical Center, Project ManagerMaxine Fielding, AVP, RN, MS, M .Ed, Maimonides Medical Center

SESSIONID:1763Wed1:30 pM140 b




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A Meaningful Use centered Implementation for centricity Practice Solution and centricity eMr

Are you beginning to plan or in the early stages of a Centricity Practice Solution or Centricity EMR roll-out? This session is for you . The GE Implementation Services team will present best practices from real world experiences in the areas of Clinical Consulting, Practice Management Implementation and Project Management . Topicsinclude:Bestpracticesforpreparingforstage1andworkingtowardsstage2MeaningfulUseduringyour EMR implementation; Considerations for Billing, and Registration to aid in meeting MU measures; and tips on how to project manage your Meaningful Use implementation project .

attendees will learn: 1 . Best practices for MU centered EMR implementation start to finish

2 . About MU integrated workflows

presenters:Shari Frye, GE Healthcare, Clinical ConsultantCharity Duckett, GE Healthcare, Project ManagerJulie Shuman, GE Healthcare, Implementation Consultant



PRODUCT:eMR – centricity practice solution

Acos: Know Before You Go

There is much for an organization to consider before becoming an ACO . Attend this session to hear how Centricity Enterprise, Centricity Practice Solution, and Centricity EMR customers made their decision and what they are doing to develop their ACOs .

attendees will learn: 1 . The organizational and procedural changes that help support success

2 . What to consider before deciding to form an ACO

presenters:Simeon Schwartz, Westchester Medical, CEOKhalid Moidu, Family Physicians Group Mark Segal, GE Healthcare



PRODUCT:eMR – centricity enterprise

An era of Innovation: Planned roadmap for centricity Practice Solution and centricity eMr

In this must-see presentation, GE Healthcare leaders will share the near – and long-term planned vision for ambulatory EMRs . Gain a new appreciation of how GE Healthcare products and services will help support your practice both today and tomorrow as the healthcare industry rapidly evolves .

attendees will learn: 1 . How GE Healthcare’s services and support are transforming to better meet your needs

2 . Planned Roadmap update on Centricity Practice Solution and Centricity EMR

presenters:Robert Cohen, GE Healthcare, VP GM Ambulatory Practice Solutions


SESSIONTyPE:Roadmap


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elecTRonIc MeDIcal RecoRDs

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Are You Getting the Most out of Your eMr?

This session will discuss the top 10 tips learned from EMR Health Checks

attendees will learn: 1 . Tips to impress your clinicians

2 . How EMR Wellness Checks can enhance productivity and satisfaction

presenters:Deborah Leslie, GE HealthcareDenise Goble, GE Healthcare, EMR Clinical Consultant




Baby on Board! Bridging the care continuum from obstetrics to Perinatal to Pediatrics

See how one healthcare system made use of CEMR and Centricity Perinatal to help facilitate seamless care of mother and child .

attendees will learn: 1 . How having data about the pregnancy helps clinicians during delivery

2 . How Centricity Perinatal and CPS work together to help clinicians manage care of the mother and child

presenters:David McLean, Lehigh Valley Hospital



PRODUCT:eMR – centricity eMR, eMR – centricity practice solution

Banding Together During Hurricane Sandy: Allied Pediatrics and Ge Hosting

Hurricane Sandy decimated much of New York and New Jersey, especially in the Long Island area . Allied Pediatrics of New York, a 96-pediatrician group, felt this destruction first hand, but due to the decision to be a GE Healthcare hosted customer, they were able to successfully regain access to their EMR system, as well as continue to bring a site live during the aftermath .

attendees will learn: 1 . How a CEMR Customer was able to successfully implement their Disaster Recovery plans

2 . About the relationship between Allied Pediatrics and GE Hosting

presenters:Mike Dent, GE Healthcare, Systems ArchitectEtan Walls, NAPA Anesthesia for Allied Pediatric of New York, EMR Analyst



PRODUCT:eMR – centricity eMR

Breakout Sessions: Electronic Medical Records

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Better Patient communications Across the enterprise

St Joseph’s Heritage Health needed to improve the correspondence they sent to their patients . From welcome letters to new patients, to referral authorizations to managed care members, to statements for patient balances, they sought clearer content, better corporate image and more automated production . Hear how St Joseph’s chose Optum letter and statement solutions offered by GE and see the outcomes and impacts on their business and patient experience .

attendees will learn: 1 . Understand how St Joseph’s improved the quality of their patient communication

2 . Know that the Optum patient communication modules are available from GE

presenters:Margaret Golden, Optum, Clinical Claims & ConnectivityKelli Maxwell, St . Joseph Health, Director, IS




centricity eMr and centricity Practice Solution Technical Panel

Always wanted to ask that burning question on Centricity EMR , but didn’t know where to ask or who to ask? This session will feature technical product experts from GE Healthcare focusing on Centricity EMR in an open forum . Bring your questions on everything related to upgrades, platforms, and technology . Bring your creative ideas and be ready to share your best practices of how your environment works .

attendees will learn: 1 . How to address technical issues and drawbacks in your environment

2 . Learn tips and tricks not only from GE Healthcare technical experts, but from your peers

presenters:Mike Dent, GE Healthcare, Systems Architect


SESSIONTyPE:panel


centricity enterprise Business Update for cUe and PAG members

Join us for this perennial favorite! Centricity Enterprise leaders will review the company’s strategy and provide an update on Centricity Enterprise progress and direction .

attendees will learn: 1 . How new features and functionality of Centricity Enterprise can impact the healthcare setting

2 . About the Centricity Enterprise strategy and direction

presenters:Serene Munroe, GE Healthcare, Marketing LeaderShiv Gopalkrishnan, GE Healthcare, VP/GMDave Pucklavage, Lehigh Valley Health System, managerJeff Riggio, Jefferson University Hospital, Medical Director, Clinical Informatics


SESSIONTyPE:Roadmap



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centricity enterprise Mobile: centricity enterprise for the iPad

Join this Centricity Enterprise-led session for an overview of the Centricity Enterprise Mobile solution and discussion of possible future enhancements .

attendees will learn: 1 . Three key ways that patients can benefit from Centricity Enterprise Mobile

2 . Three key ways that clinicians can benefit from Centricity Enterprise Mobile

presenters:Larry O’Keefe, GE Healthcare




ceUI and Blaze rules

This session will discuss innovative ways to implement rules in CEUI that can help enhance patient care .

attendees will learn: 1. TwokeyCEUI/rulesenhancementsthatmaybenefitpatientcareatyourorganization

2 . How CEUI and rules support patient care .

presenters:Paul Johnsen, Mayo Clinic, Senior Analyst/ProgrammerTravis Frosch, GE Healthcare, Product ManagerCheri Jackson, Huntsville Hospital, IT Systems Manager



PRODUCT:eMR – centricity enter-prise

changes in Meaningful Use Stage 2 objective Measures for the Inpatient Setting

This discussion will provide Centricity Enterprise customers an update on the GE Healthcare approach to supporting Objective Measures .

attendees will learn: 1 . How to implement at least one Objective Measure workflow to support Meaningful Use Stage 2

2 . How to articulate the Meaningful Use Stage 2 requirements for Objective Measures

presenters:Jan Henley, GE Healthcare, Product Manager


SESSIONTyPE:panel



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changes in Meaningful Use Stage 2 Quality Measures for the Inpatient Setting

This discussion will provide Centricity Enterprise customers an update on GE Healthcare’s approach to supporting Quality Measures

attendees will learn: 1 . How to implement at least one Quality Measure workflow to support Meaningful Use Stage 2

2 . How to articulate the Meaningful Use Stage 2 requirements for Quality Measures

presenters:Jan Henley, GE Healthcare, Product Manager


SESSIONTyPE:panel


clinical content Illustrated

Come see what’s new and on the horizon for Centricity Clinical Content (CCC) forms .

attendees will learn: 1 . About CCC changes to support MU

2 . The highlights of CCC

presenters:Farrell Pierson, GE Healthcare, Senior Solution ConsultantDon Sepulveda, GE Healthcare


SESSIONTyPE:Informational ses-sion


considerations for Bar code Medication Administration

This Enterprise Orders panel discussion will review considerations for Bar Code Medication Administration .

attendees will learn: 1 . To communicate best practices for bar code medication administration to nursing leadership

2 . To articulate how bar code medication administration supports five of the “rights” in medication administration

presenters:Joel Gray, GE Healthcare, Product ManagerDeborah Deese, GE Healthcare, Nurse ConsultantMargaret Senn, Mayo Clinic, Informatics Nurse Specialist Janice Wilson, Lehigh Valley Health Network


SESSIONTyPE:panel



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convergence: User experience and technical best practices when you migrate to the eMr module of centricity Practice Solution

Come see what the new EMR module of Centricity Practice Solution will look like for customers moving from Centricity EMR . See the Chart layout, how one click problems are added, changing clinical lists on the fly and integrated Quality dashboard powered by MQIC . Find out what to do to prepare for migration from Centricity EMR to Centricity Practice Solution . Learn the process and what you can do to make a smooth transition .

attendees will learn: 1 . Understand the differences in Chart, registration and scheduling when moving from CEMR to CPS

2 . See new features within CPS EMR module

presenters:Farrell Pierson, GE Healthcare, Senior Solution ConsultantCarrie Guernsey, GE Healthcare, Senior Technical Services ConsultantJeff lay




cPoe Isn’t Just for Doctors!

Centricity Enterprise customers and GE Healthcare experts will show how Enterprise Orders facilitates the management of the care process, promoting staff efficiency and satisfaction .

attendees will learn: 1 . How CPOE enables nurses and other disciplines to place orders to manage care plans, protocols

and patient education

2 . About the need for defined processes in CPOE for the review of new and changed orders

presenters:Joanie Wright, GE Healthcare, Education Services-InstructorKristine Zeitler, Mayo Clinic, Informatics Nurse Specialist


SESSIONTyPE:panel


cUe Innovator Awards

This Centricity Enterprise session, sponsored by CUE, is your turn to shine! Submit your top innovation to the CUE Board . Finalists will give a 15 minute presentation at Centricity LIVE .

attendees will learn: 1 . About two innovations to present to hospital leadership

2 . About three innovations developed by Centricity Enterprise customers

presenters:Cheri Jackson, Huntsville Hospital, IT Systems ManagerChris Brunner, LVHN, Project ManagerMargaret Senn, Mayo Clinic, Informatics Nurse Specialist





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cUe Structured networking

This session gives you the opportunity to meet other colleagues, exchange contact information, and create a “go to” network for support once you return home . Bring your business cards and come prepared to expand your Centricity Enterprise network early in the conference .

attendees will learn: 1 . Ways to collaborate with individuals from other hospitals

2 . How to increase their professional network by two to four individuals

presenters:Robert Bleimeyer, Mayo Clinic Rochester, Sr . Systems Analyst/ CUE Board FACPamela Schindler, Huntsville Hospital, Clinical Pharmacy Specialist – Informatics




Delivering the capabilities You need for Stage 2 in the Ambulatory Setting

Join us for an in-depth look at how Centricity Practice Solution 12 and Centricity EMR 9 .8 will help you meet the Stage 2 criteria .

attendees will learn: 1 . How to plan for next upgrade to CPS or CEMR to support MU 2014

2 . What changes will be made in CPS and CEMR

presenters:Ray Bender, GE HealthcareLaura Graham, GE Healthcare




Disaster recovery Solutions

Listen to a panel of customers discuss disaster recovery solutions .

attendees will learn: 1 . The pros and cons of various disaster recovery solutions .

2 . How to develop sound disaster recovery and prevention solutions

presenters:Arvid Nass, Mayo Clinic, Technical Specialist


SESSIONTyPE:panel


Documenter: Beyond the Pilot

Centricity Enterprise customers will report on their progress with physician note-writing using Documenter . GE Healthcare will demonstrate new functionality coming in version 2 .

attendees will learn: 1 . Examples of documentation templates

2 . To identify key clinical areas where Documenter can be used

presenters:Jennifer Orf, GE HealthcareMatt Berger, Montefiore Medical Center, Director, Clinical InformaticsJames Jones, Continuum Health Partners, MD





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Driving practical insights out of big data

Sponsored by Intel Corp and led by Jon D . Morrow, MD, Senior Medical Leader, Clinical Data Services of GE Healthcare, this session will compare and contrast the efforts of provider organizations with government initiatives both aimed at harnessing the power of data to improve clinical outcomes and lower costs . Co-presenters with Dr . Morrow will be Dr . Peter Basch, Medical Director at MedStar Health and Dr . William Shrank from CMS .

presenters:Jon Morrow, GE Healthcare, Senior Medical LeaderPeter Basch, MedStar Health, Medical Director Daniel Green, Centers for Medicare & Medicaid Services




everyone Upgrades: finding the Best Practice for a Successful Upgrade

JoinaQ&AsessionfacilitatedbyGEHealthcareSeniorTechnicalEngineerstolearnvaluablebestpracticesforfuture upgrades .

attendees will learn: 1 . To identify steps to a successful upgrade

2 . About the technical upgrade process and get your questions answered





Got Milk? Using Barcoding for Breast Milk Verification

Newborns are delicate and any error could potentially cause them harm . The use of expressed breast milk in the neonatal population is common practice but managing the breast milk may be difficult, with issues around the safe storage and inventory of the breast milk and the correct identification between breast milk and infant . When stored breast milk is given to infants at specified times, there is potential for a mismatch error in which an infant could receive the wrong breast milk . Because breast milk can contain bacteria and viruses, administration of the wrong mother’s milk can create potentially fatal consequences because of infants premature immune systems . This session explains how the team at the Mayo Clinic used the current Flowsheet module with the addition of a barcode technology to provide an efficient process for scanning the barcode on the stored breast-milk bottle and validate by scanning the infant’s identification band .

attendees will learn: 1 . The reasons for developing a breast milk verification process

2 . How to recognize the challenges and barriers to developing an in-house solution

presenters:Margaret Senn, Mayo Clinic, Informatics Nurse SpecialistDaniel Rector, Mayo Clinic, Sr . Analyst Programer Deborah Deese, GE Healthcare





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Hardwiring clinical Pathways Within centricity eMr to enhance Quality, efficiency, and outcomes

Learn about the experience of WESTMED Medical Group in implementing Ambulatory Care Pathways based on national clinical guidelines to optimize treatment of many common conditions that are often (unnecessarily) treated in a hospital, including cellulitis, pneumonia, DVT, diverticulitis, chest pain, syncope, and GI bleeding . WESTMED believes that subsets of patients who are not critically ill are better served in outpatient settings if coordinated care can be orchestrated . Use of such evidence-based protocols should limit unnecessary variation in clinical practice (e .g . overutilization), help prevent errors, provide a more comfortable patient experience, and help decrease cost . Their strategy to maximize provider adoption and utilization has been to develop interactive Ambulatory Pathway templates within the EMR . All pathways contain diagnostic testing recommendations, a risk stratification algorithm, an outpatient management menu, and a patient handout . The session will include a live demonstration of the group’s custom EMR forms showing multiple ease-of-use features . Their core aim is to help facilitate necessary diagnostic coding, test ordering, clinical referrals, and medication selection for specific clinical conditions . In addition, there will be a review of the analytic tools WESTMED developed to track individual provider utilization of the pathways, patient outcomes, and achievement of broader process goals, such as reduction in hospital admissions .

attendees will learn: 1 . How structured care coordination, using Centricity EMR, can help impact quality and cost synergistically

throughout an organization by enhancing the efficiency of clinically integrated ambulatory centers

2 . How development and implementation of Ambulatory Pathway templates embedded in a convenient format within the existing EMR facilitates clinical decision support, increases physician engagement, and enables evidence-based care, making “the right thing to do the easy thing to do”

presenters:Arthur Forni, WESTMED Medical Group, Associate Medical DirectorBarney Newman, WESTMED Medical Group, Medical DirectorKerry Triano, WESTMED Medical Group, Clinical System Manager




Implementing enterprise orders in the Ambulatory Setting at Mayo clinic

This presentation describes the strategy to transition Mayo Clinic’s large outpatient practice from a legacy, custom-developed ordering system to the Enterprise Orders (EO) module within the Centricity Enterprise EHR . This project involved bug fixes and new software development within Enterprise Orders; populating an order catalog of 6,000 entries; new interfaces to ancillary systems; and an implementation covering 7,000 providers and staff in 140 unique practice areas .

attendees will learn: 1 . How Mayo Clinic satisfied the primary Meaningful Use objective of having all outpatient ordering done in a

certified electronic health record system and realized additional gains through the use of a single ordering tool; the ability to include clinical decision support; the standardization of the order catalog and order sets; and an introduction to problem or guideline-based ordering .

2 . About Mayo Clinic’s vision for “EO Wall To Wall”, a suite of projects will culminate in all ordering for every inpatient and outpatient practice and specialty area being done in Enterprise Orders

presenters:Denise Robertson, Mayo Clinic, IT Project AnalystSaana Aldridge, GE Healthcare, Product ManagerJohn Nowak, Mayo Clinic, Senior Analyst/Programmer





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Increasing Patient Access and engagement

Come learn how one practice is leveraging the portal, secure messaging, and handouts to help increase patient engagement and access to care .

attendees will learn: 1 . Best practices to leverage automation to reduce manual processes of patient correspondence

2 . The benefits of electronic patient engagement

presenters:Tonya Racine, Woodcreek Healthcare, Centricity AdministratorChristine Bozich, Woodcreek Healthcare, EMR Chair MD




Introduction to Building Documenter Templates

This Centricity Enterprise workshop will walk attendees through the steps to build a Documenter template .

attendees will learn: 1 . Typical planning and implementation examples for template building and rollout

2 . The process to develop a documentation template

presenters:Medhavi Gupta, GE HealthcareRon Peterson, GE Healthcare, Implementation Consultant III Matt Berger, Montefiore Medical Center




Involving clinical Decision Makers in the Design and Build Process

The panel discussion will focus on how GE Healthcare involved clinical decision makers in design and build

attendees will learn: 1 . The importance of involving clinical leadership in the cultural change management process

2. Howtodefinethekeyroles/providersthatneedtobeinvolvedinanimplementationproject

presenters:Julie Burgess, Mayo Clinic, IT Unit ManagerTiffany Trainer, Huntsville Hospital, Sr . Applications AnalystJoanie Wright, GE Healthcare, Education Services-Instructor


SESSIONTyPE:panel



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Life is a Highway! cruise in the HIe fast Lane Without Getting a Ticket

Come learn how Centricity Practice Solution and Centricity EMR customers are implementing HIEs, how to prepare, and what to avoid .

attendees will learn: 1 . How to prepare for HIE integrations

2 . How other customers are working with HIE

presenters:Matt Wojcik, GE Healthcare Sam Shapiro, President & CEO, Qvera Mike Williams, VP of Sales, Qvera




Meaningful Use Stage 2: The Inpatient Journey continues

Join this Centricity Enterprise session to receive an update from GE Healthcare leaders on Meaningful Use Stage 2 .

attendees will learn: 1 . The timelines and penalties associated with Meaningful Use Stage 2

2 . About two key changes in Meaningful Stage 2 requirements

presenters:Mark Segal, GE Healthcare IT, Vice President, Government and Industry Affairs, HCIT-MarketingJan Henley, GE Healthcare, Product Manager




Meaningful Use Stage 2: What Ambulatory Practices need to Know

Overview of the finalized Stage 2 regulations and what they may mean for your practice .

attendees will learn: 1 . The key elements of the Meaningful Use Stage 2 requirements for certified EHR technology

2 . The key elements of the Meaningful Use Stage 2 requirements for eligible professionals

presenters:Mark Segal, GE Healthcare IT, Vice President, Government and Industry Affairs, HCIT-Marketing





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MedStar and the Million Hearts Initiative: Leveraging Meaningful Use to reduce the Incidence of cardiovascular Disease

In 2012, MedStar Health became the first health system partner with the Department of Health and Human Services “Million Hearts” initiative . The Million Hearts initiative was developed by HHS and the American College of Cardiology and the American Heart Association, and is based on the premise that if the US could improve adherence with cardiovascular risk reduction in four areas (known as the “ABCs”), we could collectively prevent onemillionnewheartsattacksandstrokesover5years.The“ABCs”ofcardiovascularriskreductionare: A = aspirin use for those without contraindication, and where benefit outweighs risk; B = blood pressure screening and goal setting, and where hypertension exists, wherever possible, treatment to goal; C = cholesterol screening and goal setting, and where hyperlipidemia exists, wherever possible, treatment to goal; and S = smoking status identification, and for current smokers, aggressive counseling and treatment towards smoking cessation . Using a combination of patient engagement and education, advanced point-of-care clinical decision prompts within the EHR, and reports, MedStar Health went live with Million Hearts on October 1, 2012 . Our goal is to appropriately address the ABCs of cardiovascular risk reduction for all patients 18 years and older, who are seen by any of our primary care providers .

attendees will learn: 1 . How a complex and ambitious national health priority program was developed for a large health system,

andhowitcanbesuccessfullyimplementedforyourpractice/organization.

2 . How seemingly simple clinical protocols require complex logical and technical retooling, when embedded as actionable clinical decision prompts in an EHR .

presenters:Peter Basch, MedStar Health, Medical Director

SESSIONID:2491Tues4:15 pM145 a



order Set Management

This panel discussion will focus on development and maintenance of order sets and their links to evidence .

attendees will learn: 1 . How to maintain referential links

2 . How diagnostic and therapeutic reference information can be incorporated in the design and build of order sets

presenters:Thomas Vollberg, Scripps Health, Director of CPOE ProgramJoel Gray, GE Healthcare, Product ManagerDave Pucklavage, Lehigh Valley Health System, managerJaney Russell, Mayo Clinic – Rochester




Physician Quick Wins with centricity enterprise

Centricity Enterprise Customers will describe innovative ways they have utilized Centricity Enterprise to solve problems and to meet institutional needs . This “sharing of cool ideas” session will help you get more out of your investment in Centricity Enterprise .

attendees will learn: 1 . About two patient care innovations to present to their clinical leadership

2 . About three innovations that Centricity Enterprise customers have developed

presenters:Timothy Larson, Mayo Clinic, Information Management Medical DirectorDonald Levick, Lehigh Valley Health Network, CMIOJeff Riggio, Jefferson University Hospital, Medical Director, Clinical Informatics





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Practice Boot camp: Making High-return changes for a Long-Term eHr Practice

This session will provide details of the partnership between St . Johns Internal Medicine and Virtual OfficeWare (VOW), a value-added reseller of the Centricity Practice Solution . Representatives from St . Johns will demonstrate how a VOW practice consultant helped them achieve high-return changes in the organization even years after system implementation . The session will include case studies on how the consultant uncovered inefficiencies, even with a fully enabled EHR and adept practice managers . You will learn how the deployment of custom content, process automation, and integrated modules helped simplify the workday for both employees and providers .

attendees will learn: 1 . Best practices for EHR problem identification, design change and rapid implementation

2 . How an EHR site consultant can produce focus and change within an organization that already has complex adaptive abilities and robust Meaningful Use and Patient Centered Medical Home expertise

presenters:Christopher Beal, St . Johns Internal Medicine, P .C ., Physician, CMIOJill Kline, Virtual OfficeWare, Inc ., Corporate Trainer




Preparing for Success with Meaningful Use

Are you about to attest to Stage 1 of Meaningful Use? Getting ready for Stage 2? In this panel discussion, Centricity EMR and Centricity Practice Solution customers share their best practices .

attendees will learn: 1 . Learn about best practices from several sites who have been successful in meeting the Meaningful

Use criteria

2 . Understand how a few key workflows and specific content will make MU reporting easier

presenters:Cheryl Mahoney RN BSN, GE HealthcareBrenda Bishop, Affiliated Surgeons of Rockford, Clinical coordinatorRose Romero, Affiliated Surgeons of Rockford, Director


SESSIONTyPE:panel


Putting continuity in the continuity of care

Learn about functionality that can help you provide a seamless transition of care and track referrals

attendees will learn: 1 . How to refer patients to providers

2 . How Centricity EMR users manage a spectrum of patient care

presenters:Lori Pruitt, North Mississippi Health Services, Physician Analyst Supervisor





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Sprinting for the Gold

Take an in-depth look at how the US Olympic Committee is using Centricity Practice Solution to help manage the health of Olympic athletes .

attendees will learn: 1 . How the USOC is using Centricity to help manage the healthcare of Olympic athletes

2 . What the USOC has done in developing clinical content

presenters:Bill Moreau, USOC, Managing Director, Sports Medicine




The Modern Way of cPoe

Computerized Provider Order Entry (CPOE) is an important component in your efforts to enhance patient safety and plays a significant role in Meaningful Use attestation preparations . In this session, which is geared toward physicians and pharmacists using Centricity Enterprise, customers will describe their progress towards implementing CPOE as part of preparation efforts or readiness planning for Meaningful Use Stage 2 using Enterprise Orders, integrated Pharmacy and Medication Administration .

attendees will learn: 1 . About workflow efficiencies achieved by using CPOE

2 . About the benefits of closed-loop medication management

presenters:Joseph Stein, Scripps Health, Scripps CPOESaana Aldridge, GE Healthcare, Product ManagerWilliam Mundel, Mayo Clinic


SESSIONTyPE:panel


Time for a Tune-up: What every IT Manager Should Know to Improve eMr Performance

Are you utilizing your full set of power tools? Join this session to learn important steps you can take to enhance EMR system performance .

attendees will learn: 1 . About valuable performance power tools

2 . Technical solutions to enhance overall system performance






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Transformation: Best Practices for Becoming a Patient-centered Medical Home

Becoming a successful PCMH often requires more than just meeting the recognition requirements . In this session, current NCQA-recognized Level 3 PCMHs share their secrets for transformation .

attendees will learn: 1 . About the power of data-driven care and population management

2 . The importance of a patient-centered, team-based approach

presenters:Shawn Tester, Ammonoosuc Community Health Services, COO/CIOChuck Franklin, GE Healthcare, EMR ImplementationJoann Kern, GE HealthcareSharon Swanson, Penobscot Community Health Care, Chief Operating & Information Officer


SESSIONTyPE:panel


Trends in community Health centers

Hear about trends with Community Health Centers and how the Centricity Practice Solution is helping practices to meet CHC needs .

attendees will learn: 1 . What CHCs are facing in the coming years and how technology can help meet those needs

2 . How Centricity can help meet CHC needs

presenters:Andrew Hamilton, Alliance of Chicago, COO




Troubleshooting Stage 1 of Meaningful Use

Having trouble with one or two providers or one or two measures? Bring your questions for a hands-on look at how to resolve these issues .

attendees will learn: 1 . -

2 . -

presenters:Jane Slayden, GE Healthcare, Clinical Team Lead





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Upgrade, Divorce, and Big Bang Go-live

This session will explain the process for a successful data extraction and divorce from the current GE EMR system and the import of the corrected data into a new GE EMR . Walk through lessons learned from a data base copy and extraction of specific locations of care data, through upload into a new database . The process review includes data extraction, data divorce, data clean up, importing into new database, and a review of database upgrades and the new platform . As part of the project, the School of Osteopathic Medicine (SOM) EMR team had to upgrade several hundred users from Logician 5 .6 . This required re-implementing many of the workflows, updating clinical content and delivering retraining for providers and staff . In addition, the SOM EMR team took the opportunity to bring several new practices live on the EMR . In all, the SOM EMR team accomplished a successful divorce and trained and supported several hundred new and existing users in the application for a simultaneous go-live .

attendees will learn: 1 . What is a data extraction and divorce, including lessons learned from SOM?

2 . What are best practices for bringing several hundred users live on EMR, including training and go-live plan?

presenters:JoAnne Sietz, School of Osteopatic Medicine, Lead Application AnalystLorrie McMillen, GE, EMR ConsultantLori Smith, School of Osteopathic Medicine, Asst . Director



PRODUCT:-

Using custom forms and PAcS to optimize X-ray Workflows

Discover how Ortho NorthEast orthopedic practice (Fort Wayne, IN) enhanced its X-ray workflows by creating a custom encounter form that captures doctor protocols, transmits flags to X-ray technicians, interfaces with PACS, bills to CPS, and generates text in the chart update .

attendees will learn: 1 . New techniques on how information can be efficiently captured using forms, and how orders can be

added through an orders shortcut

2 . How to send flags without typing and adding more clicks

presenters:Mike Baeske, Ortho NorthEast, Software Applications Specialist – Team LeaderThomas Pawlik, Ortho NorthEast, Surgical Services & Software Applications Supervisor




Using Software Tools to Assist Staff and Providers in Doing the right Thing

With so many rules that staff and physicians must remember, it becomes challenging to remain efficient and do the right thing every time . Mistakes are time consuming to correct and may result in patient dissatisfaction . Using Centricity tools to help streamline workflows is one key to supporting your staff and providers to be suc-cessful and productive . This session covers automating physician preferences, patient education, payer rules and scripting for staff . Centricity tools can do more than gather patient data, it can help enhance accuracy and reduce the time it takes to train new staff .

attendees will learn: 1 . How support staff and providers can use Centricity tools for more informed decision making

2 . Examples of forms development that will help capture your documentation

presenters:Kylie Mills, ONE, Appointment Reception SupervisorRhonda Geyer, Ortho NorthEast, Director of Patient Care Services





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Where the Wild Things Are – Taming nerves for IcD-10 with new dynamic search and one-click problem entry functionality in centricity Practice Solution 11

ICD-10, CPS 11, and network updates, OH MY . We wanted to participate in the Early Adopter Program to prepare for and ensure our understanding of the ICD-10 functionality for the added 68,000 codes .

In this session, you will see a demonstration of the new dynamic search and one-click problem entry capabilities to get a basic understanding of how the new codes are integrated into the product and how the new functionality can enhance your productivity .

In addition, we will describe workflow ideas to handle the changes in search functionality and coding changes with ICD-10 . We will share our experience with the early adopter program for CPS 11 . We will discuss the overall benefits, hurdles and provide straight answers .

attendees will learn: 1 . Benefits to participation in the EAP program

2 . Understand the capabilities of the one-click problem entry and dynamic ICD 10 search functionality

presenters:Hilary Bias, Kansas City Bone & Joint Clinic, A Division of Signature Medical Group of KC, System AdministratorAmy Roberts, Kansas City Bone & Joint Clinic, A Division of Signature Medical Group of KC, Social Media Coordinator/Form DevelopmentMatt Wojcik, GE Healthcare




Who Are Those People, Anyway? Introducing new registries functionality for Population Management

From patients recovering from surgery to those with chronic illnesses, taking proper care of your various populations starts with knowing who they are . This session will show how the new registries functionality in Centricity Enterprise assists with population management and will provide a customer update . Concluding this session will be a workshop on how to build a registry .

attendees will learn: 1 . Tips and tricks for building registries

2 . The benefits of using registries to manage patient populations

presenters:Joel Gray, GE Healthcare, Product ManagerLaurie Buckenberger, Continuum Health Partners, AVP Corporate IT




You can Do That? Tell Me How! Advanced functionality in centricity Practice Solution and centricity eMr

Sometimes the gems of Centricity Practice Solution and Centricity EMR are a well-kept secret . We’ll let you in on how to take advantage of the power of SimpleChart, Knowledge base, voice recognition, web access, and more!

attendees will learn: 1 . About the power of SimpleChart for documentation

2 . About advanced features of CPS application

presenters:Tammy Nickum, GE Healthcare, EMR ConsultantShari Frye, GE Healthcare, Clinical ConsultantMeredith Esonis, Clinical Consultant, GE Healthcare





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A closer Look at electronic Payment remits

This session will cover such topics as determining what electronic remits are available for a customer using the Centricity Group Management remittance solution . We will show you how to run a claim and remit volume report to determine what remits you may require . We will discuss the remit process and the reports provided to you to ensure accuracy and efficiency . During this session, we’ll touch on new reports to help analyze remittancedata,ascannedEOBsolution,checkcreation/paymentautomation,the5payercommercialremitformat, bank remits, and review some common support issues .

attendees will learn: 1 . Customers will learn how to evaluate the effectiveness and efficiency of their electronic payment

remit set-up .

2 . About a variety of remit solutions that can help streamline the payment process, improve workflow, and provide additional remit data analysis .

presenters:Michael Cutcliffe, GE Healthcare



PRODUCT:centricity Group Management

A Day in the Life: Welcome to Ge Healthcare Associates – Powered by centricity Group Management

Join us as we take you through a day in the life of a fictional healthcare practice . In this general session we will show you how to use revenue cycle tools to manage the needs of patients, providers, and end users, from the moment a patient calls till the practice gets paid! This session, presented in response to customer requests, will help take you back to the basics of Centricity Group Management functionality and helps put it all into focus .

attendees will learn: 1 . The core functionality of Centricity Group Management and how to apply its tools

2 . How to establish the revenue cycle in relation to the Group Management suite of products

presenters:Wendi Haberman, GE Healthcare, Senior Account ManagerCarol Allen, GE Healthcare, Lead Services IntegratorAndrew Frost, GE Healthcare, Product Manager



PRODUCT:-

A Peek at the future: centricity Business Planned roadmap

You’ve got a lot on your plate . You’re tasked with figuring out how you’re going to position your organization for success in a time when competition is tougher than ever and healthcare reimbursement reform is forcing you to rework not just your revenue cycle management approach but your entire business plan . Join us for this informative session where we’ll share plans for Centricity Business as we work towards new ways to help you meet your most pressing needs .

attendees will learn: 1 . Key areas of focus for Centricity Business development and innovation

2 . Features and functions GE Healthcare is currently considering for future releases of Centricity Business

presenters:Stephanie Kovalick, GE Healthcare, Director of Product Management

SESSIONID:1782Mon1:30 pM144 c


PRODUCT:centricity business, centricity eDI services

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fInancIal peRfoRMance InnoVaTIon

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Automation with centricity Business – Informatics

Are you manually creating and distributing reports on a regular basis? Harness the power of automation with Centricity Business – Informatics . Reduce the tedious manual steps of running reports by using scheduler administration, Web Presentation Centers, and other powerful toolsets for Analytics .

attendees will learn: 1 . How to use the power of business intelligence to automate reporting

2 . How to reduce tedious and time-consuming manual processes

presenters:Stuart Pratt, CB Informatics, Principal Implementation EngineerLaurie Kline, Greenville, Business Analyst IILisa Schickler, GHS, Business Analyst II



PRODUCT:-

Best Practices in revenue cycle Management

2013 brings a host of challenges in revenue cycle management . Healthcare reform, consumer-directed health-care, and the uninsured are all having an impact on your revenue cycle . To help you with these challenges, this fast-paced and succinct session will focus on ten proven ways to enhance your revenue cycle . The speaker will provide a precise and detailed roadmap for strategies related to the pre-visit, time-of-service and post-visit collection processes, as well as denial prevention and management strategies . Invest 60 minutes with Elizabeth Woodcock and you’ll be armed with an action plan to apply in your own practice, with a focus on performance improvement initiatives you can implement immediately .

attendees will learn: 1 . Ten proven ways to enhance your revenue cycle

2 . A detailed roadmap for strategies related to the pre-visit, time-of-service and post-visit collection processes, as well as denial prevention and management strategies

presenters:

Elizabeth Woodcock, Speaker, Author, Consultant, Woodcock & Associates



PRODUCT:centricity business, centricity practice Management, centricity Group Management, centricity enterprise, centricity eDI services

Bringing Technical Billing Under the electronic charge capture “Tent” at Massachusetts General Hospital

For years, hospitals have dreamed of streamlining technical billing for outpatient procedures, which typically is a largely manual, time-consuming and inefficient process . Massachusetts General Hospital (MGH) in Boston, an affiliate of Partners HealthCare, is tackling this long-standing problem with an electronic solution coincidentally, the same commercial software that physicians at the Massachusetts General Physicians Organization use for professional fee charge capture . Hear how one of the nation’s premier academic medical centers is deploying PatientKeeper, integrated with its GE Centricity Business billing system, to coordinate technical and professional billing in a manner that makes it easy, accurate and efficient for all healthcare providers, as well as for hospital billing and coding professionals .

attendees will learn: 1 . How MGH came to the conclusion that a third-party electronic charge capture solution for technical billing

was its best bet, from both a revenue management and administrative perspective

2 . The benefits MGH is realizing as a result of implementing its technical billing software solution

presenters:Kerry Sedlock, Partners HealthCare System, Project SpecialistSean Mullins, PatientKeeper Inc ., Senior Director of Revenue Capture Services



PRODUCT:centricity business

Breakout Sessions: Financial Performance Innovation

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Building the Bridge between TeS and claims Manager

After successfully embarking on a group consolidation and restructuring project, University of Louisville Physicians began building the Transaction Editing System (TES) and Claims Manager (CM) interface within Centricity Business to help ensure more compliant and correct billing .

attendees will learn: 1. The3stepstobuildinganeffectiveTES/CMinterface

2 . How the TES and CM interface helped enable more compliant and correct billing

presenters:Daisy L Rullan-Rijos, Beacon Partners, Senior ConsultantTim Snawder, Univ of Louisville Physicians Group, Manager, Centricity Business Applications



PRODUCT:centricity business, centricity business – billing and accounts Receivable

Business continuity Best Practices for centricity Group Management

Learn how to prepare your organization to manage in the event of an outage based on the experiences, insights, and processes shared in this session by Centricity customers and GE Healthcare IT experts . We will discuss disaster recovery options, reporting, and high level business processes to help your organization be more prepared in the event of a disaster .

attendees will learn: 1 . The processes and tools you need to have in place for unexpected events

2 . How to minimize downtime in the event of an outage

presenters:Rob Schukei, GE Healthcare, Lead Technical EngineerRon Arms, GE Healthcare




cache 2012 for the centricity Business customer: A Project Management Perspective

What does it take to successfully migrate to Cache 2012, and what are the benefits of this release? Join us for an overview of hardware migrations and Cache upgrades from a project management standpoint . During this session we will review the high-level benefits of Cache 2012, project pre-requisites, high-level project plans, and responsibilities throughout the project . We will discuss how to prepare for the project, how GE assists with this process, and best practices from past customer projects .

attendees will learn: 1. HowtoprepareforyourCacheupgrade/hardwaremigration

2 . About the benefits and prerequisites of Cache 2012

presenters:Amy Hand, GE Healthcare, Technical Account ManagerKarl Vonseggern, GE Healthcare, Systems Resource Consultant

SESSIONID:2428Tue3:00 pM141


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centricity Business – combined Business office (cBo) – What’s It All About?

Are you a Centricity Business – Billing and Accounts Receivable (BAR) or Hospital Patient Accounting (HPA) customer who has always wondered about the Combined Business Office (CBO) offering? Are you looking for a tool that will enable you to manage both professional (P) and hospital (H) accounts from a single system? This sessionwillansweryourCBOquestions,including:

• HowdoestheCBOmanagephysician&hospital(P&H)charges?

• WhatisCBOLite?

• HowdotheplansandprofilesaccommodateP&Hbillingrequirements?

• HowdoesthesystemproducebothHCFA&UBclaimsforasinglevisit?

• HowdoesittrackandmanageP&HAccountsReceivable?

• CantheCBObeimplementedinphases,startingwithjustphysicianorhospital,and adding the second component at a later time?

attendees will learn: 1 . How the CBO manages both professional and technical billing and AR management from a single system

2. HowtheCBOcanenhancepatientsatisfactionbyproducingasinglestatementforbothP&Hservices

presenters:Diana Whitney, GE Healthcare, Managing Consultant



PRODUCT:centricity business – billing and accounts Receivable, centricity business – patient access, centricity business – Hospital patient accounting

centricity Business – enterprise Task Management (eTM) 5.1 – Visit Management Joins the Team

Join our beta partner the University of Missouri – Columbia (UMC) to learn about their experience with the latest version of Centricity Business . They utilize all of the Enterprise Task Management (ETM) current workflows, and have now implemented ETM for Visit Management (VM) with Centricity Business 5 .1 .

attendees will learn: 1 . The new Centricity Business ETM workflow for Visit Management

2 . Benefits of the new workflow

presenters:Joe Brewer, University of Missouri – Columbia, IT Rev Cycle ArchitectTim Parkinson, University of Missouri Columbia, Team Lead – Business Applications



PRODUCT:centricity business, centricity business – Hospital patient accounting, centricity business – enterprise Task Manager

centricity Business – enterprise Task Management (eTM) Workgroup

Learn optimization techniques for Centricity Business – Enterprise Task Management (ETM) development . Ask questions, share best practices, and roll up your sleeves to create real-world workflows .

attendees will learn: 1 . How ETM works

2 . How to optimize ETM

presenters:Salena Circo, GE Healthcare, Product SpecialistJason Smith, GE Healthcare, Lead Implementation Consultant



PRODUCT:centricity business – enterprise Task Manager


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centricity Business – enterprise Task Management (eTM) Workshop: cache SQL 101

Cache SQL is the foundation of Centricity Business – Enterprise Task Management (ETM), which is a web-based Task Management solution for revenue cycle follow up . In this session you will learn about the Cache Query Tool,includingtheCacheReferenceguide,SQLReference,DictionaryLookup,Table/ColumnLookupandCacheQuery Template . We also will review delivered Cache queries for Centricity Business that can assist you in building ETM views and Cache reports .

attendees will learn: 1 . About Cache SQL Tool deliverables

2 . How InterSystems can be a Cache resource

presenters:Salena Circo, GE Healthcare, Product SpecialistJason Smith, GE Healthcare, Lead Implementation Consultant



PRODUCT:centricity business, centricity business – enterprise Task Manager

centricity Business – enterprise-Wide Scheduling (eWS) Question Guides Implementation Tips

Attend this informational session on Centricity Business – Enterprise-Wide Scheduling (EWS) Question Guide functionality to understand the implementation process and ask questions of the experts .

attendees will learn: 1 . The pre-design and implementation process for EWS Question Guides

2 . What other customers learned from their implementation of EWS Question Guides

presenters:Shing Louie, GE Healthcare, Implementation ConsultantDeb Crites, MedStar, Data Architect – Application Implementation

SESSIONID:1940Wed2:45 pM143 c


PRODUCT:centricity business – patient access

centricity Business – Managed care Application Workflows

GE Healthcare is committed to helping Centricity Business customers enhance workflows and add value to your revenue cycle . In this informational session, we’ll take you deep into the new workflows that can help you address managed care requirements .

attendees will learn: 1 . About new Claims Workflow

2 . The business process that will be supported

presenters:Ed Klich, GE Healthcare, Senior Solutions SpecialistMary O’Gorman, GE Healthcare, Strategic Account Analyst



PRODUCT:centricity business – enterprise Task Manager, centricity business – Managed care


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centricity Business Hospital Patient Accounting and Visit Management Best Practices

Did you know that it is possible for many claims to sail through all the way to a zero balance with absolutely nomanualintervention?CentricityBusinessVM/HPA/CBOhasmanyfeaturesthat,ifconsideredholistically,provide thestructureforalowtouch/notouchrevenuecyclesystemthroughexception-onlyfollow-upcontrolledbyrobust use of system profiles . A focus on comprehensive front end edit management, coupled with diligent attention to clean claims submission, can help you achieve stellar revenue cycle management results .

Whetheryouarejustgettingstarted,havebeenusingthesystemformanyyears,orareconsideringVM/HPA/CBO as part of your future revenue cycle strategy, you will learn something new in this discussion about GE’s recommended best practices .

attendees will learn: 1 . The whole is greater than the sum of the parts . Many of the features have been designed to work together

to achieve the greatest efficiencies .

2 . Setup your system and workflows to support no-touch billing through profile-driven follow-up that eliminates unnecessary touches .

presenters:Diana Whitney, GE Healthcare, Managing ConsultantPat Neisser, Middlesex Hospital, Director, PFS



PRODUCT:centricity business, centricity business – Hospital patient accounting

centricity Business Services Update

Will social media and collaboration play a role in Centricity Business Services? Can you help me solve my organizational challenges? How do I get the most out of my investment with Centricity Business? Join members of the Hospital and Large Practice (HLP) Leadership team as we discuss the future direction of Services for Centricity Business . We’ll be sharing some of the new and exciting initiatives we are working on to innovate and simplify the customer experience . The session is intended to be an interactive discussion with the opportunity for our customers to share ideas and provide feedback on HLP Service’s strategy and future direction .

attendees will learn: 1 . What initiatives are occurring within the Service organization

2 . Future direction and vision of the Service organization

presenters:Noah Hill, GE Healthcare, Senior Director, Operations




centricity Business Workflow, Scheduling and VM software: connecting the Dots

MedStar Washington Hospital Center (MWHC) and Beacon Partners combined their expertise to implement a system to enhance the patient experience by creating a single registration and scheduling process that replaced the hospital registration system and helped to reduce redundancies . Centricity Business – Scheduling and Ambulatory Visit Management (AVM) were implemented to support the workflow throughout MWHC’s hospital-based physician clinics, supporting streamlined scheduling, enhanced patient access, near real-time eligibility verification, centralized patient registration across all clinics, and a real-time bidirectional interface to the hospital’s INVISION system to improve the facility charge process . This presentation will take you through this process and demonstrate how this change has had a big impact at MWHC – and leave you with concrete ideas for achieving these changes in your organization!

attendees will learn: 1 . Why Centricity Business was selected by WHC for patient scheduling and registration

2 . How obtaining the “right” resources for the project improved the outcomes

presenters:Paul Porter, Medstar Washington Hospital, VP Physician Practice PlanLiviu Imbir, Beacon Partners, Senior ConsultantKathy McQuire, Beacon Partners Inc, Executive Consultant



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centricity Business: eDI Services revenue cycle optimization

Revenue Cycle Optimization was introduced and formalized as a consulting package specifically for EDI Services customers in 2012 . Please join EDI Services Optimization team members in partnership with St Vincent’s Health and walk through the deliverables and outcomes applied across the EDI Platform .

attendees will learn: 1 . About the Analytics Reports used to drive key improvements

2 . The deliverables related to an RCO Project

presenters:Kimberley Bruce, GE Healthcare, EDI Services Account ManagerEmily Schnierle, St . Vincent Health, System Manager Revenue Cycle Operations Information Technology



PRODUCT:-

centricity Business: Knowledge Services and consulting Showcase

Do you know what services are offered by GE Knowledge Services and our consulting group? Come join us as we showcase our offerings and share customer success stories .

attendees will learn: 1 . How GE can assist you from an education perspective

2 . How GE offers can assist you from a workflow and process review perspective

presenters:David Haight, GE Healthcare, Director of Professional ServicesDebbie Wiggins, GE, Process Consultant




centricity enterprise: revenue cycle Management Approaches to Support current regulatory requirements

Centricity Enterprise Product Managers will discuss the potential implications of proposed Meaningful Use 2014 (MU2014) criteria on revenue cycle management, ICD-10 updates, and workflow studies for the clinically-driven revenue cycle .

attendees will learn: 1 . Implications of MU2014 on Centricity Enterprise RCM

2 . Centricity Enterprise RCM ICD-10 updates

presenters:Andrew Durawa, GE Healthcare, Senior Product ManagerDiane Iaconelli, University of Chicago Medicine, Asst . Director – IS

SESSIONID:1662Wed1:30 pM145-b


PRODUCT:centricity enterprise – RcM modules (no break-down)


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centricity Group Management Web Toolkit

This session will provide an overview of the Centricity Group Management Connectivity Toolkit released in version 4 .1 .1 . Customers will learn about the capabilities and benefits of this new interoperability feature that allows you to more easily connect with third party systems . We’ll also share an update on initial customer implementations and provide some valuable insight from early adopters .

attendees will learn: 1 . Insight into new methods for connecting Group Management with third party systems

2 . About previous customer experience and success

presenters:Andrew Frost, GE Healthcare, Product managerDeb Lewis, Mountain View Medical Group, Revenue Cycle ManagerRichard Lewis, Information Systems Manager, Mt . View Medical Group

SESSIONID:2190Wed9:30 AM143 c



centricity Practice Solution Upgrades: Best Practices for a Smoother Upgrade

With the onslaught of government regulation changes over the next five years, healthcare businesses can plan on continuous releases from their software vendors to keep up with the changes . This session is intended to provide an overview of best practices when upgrading Centricity Practice Solution, including customer testimonials and lessons learned .

attendees will learn: 1 . Ways to proactively and effectively manage software upgrades

2 . Customer experiences and lessons learned

presenters:Carrie Guernsey, GE Healthcare, Senior Technical Services ConsultantAmy Foust, GE Healthcare, Technical Systems Consultant

SESSIONID:2162Mon10:45 aM144 c


PRODUCT:centricity practice solution

charge Tracking is it possible

In a largely paper based practice it was impossible to track where charges were within the process . The unknown made it difficult to manage the workflow as well as staffing in an efficient manner . By discussing our challenges with our IT department they were able to develop a tracking system utilizing AES, which we have named Charge Tracker . Now we can assess at what stage the charges are in and adjust staffing to ensure charges are flowing in a consistent manner . This tool allows not only the Revenue Department to follow charges it also is a great tool for the Director’s of Operations in our various departments manage their charges . It auto-mates the process of reconciling charges by nightly matching up what is in Charge Tracker to what has been entered into IDX .

attendees will learn: 1 . Am I utilizing my staff in the most efficient way? Where do I need staff today, registration or charge entry?

2 . Do I know where my charges are? Are they waiting to be coded, entered, discharged, in a TES edit or has the charge made it through BAR?

presenters:Susan Oprean, UT Medical Group, Director Of Revenue OperationsBonnie Clark, UT Medical Group, Director of Financial Information Systems



PRODUCT:centricity business – billing and accounts Receivable


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clinical connectivity – connecting clinical systems with revenue cycle management

Clinical Connectivity – connecting clinical systems with revenue cycle management – this track is dedicated to introducing Clinical Connectivity and its offerings . This session will provide an insight into how Clinical Connectivity drives improved care coordination and streamlined reimbursements with its interoperability infrastructure .

The track focuses on helping you understand how Clinical Connectivity can be leveraged in connecting the best of breed software applications that your organizations might have invested in . While enabling a seamless workflow from Centricity Business to Clinical Systems with respect to patient registration and scheduling, Clinical Connectivity can reduce the loss of orders and charges flowing into Centricity Business from EMR . In addition to this, Clinical Connectivity is positioned to enhance patient care by providing Health Alerts workflow .

Clinical Connectivity is also introducing Charge Reconciliation – an effort to improve revenues by helping organi-zations identify, track and prevent late and missing charges against orders . This track offers you an introduction to this new feature .

attendees will learn: 1 . Introduction to Centricity Business – Clinical Connectivity .

2 . How Clinical Connectivity can help you improve care coordination and streamline your reimbursements .

presenters:Shilpa Kumar



PRODUCT:-

cloning Live environment to a Test Instance of cache for centricity Business applications including eTM

Don’t miss this presentation from the University of Chicago Physicians Group (UCPG) about how the practice utilized EVA Hardware to create a Snap-Clone UCI for Centricity Business and Enterprise Task Management . The clone UCI is contained within a TEST Instance of Cache and provides a complete copy of a live environment . UCPGwillprovideanoverviewofthecloningprocess,tasks,andsetupforETM.Theywillsharetips/tricksandwhat to watch out for during the process and afterwards .

UCPGwasabletouseclonesystemforvariousprojects,including:ETMandAVMinstallandfullRegistration/ADT and TES charge interface redesign . User training for new applications or processes is completed in clone because it provides a true picture of “real” business situations and workflows . It is easy, convenient, efficient, and effective .

attendees will learn: 1 . About the cloning concept on the EVA hardware

2 . How to set up tasks for cache and link to full ETM Test Environment

presenters:Rasa Ruzgas, University of Chicago Physicians Group, Associate Director ISDavid Krakar, University of Chicago Physicians Group, System Administrator



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critical System Monitoring Service: The end to Sleepless nights!

What keeps you up at night? Are you worried whether your critical business systems are available to your users? Whether you’ll get calls in the middle of the night from ER physicians who can’t access medical records or from front desk personnel who can’t register a patient because the system is down? Learn how GE Healthcare’s 7x24x365 critical system monitoring service can address these issues . Utilizing advanced monitoring software GE will proactively monitor critical systems and address issues before they can cause system downtime . We monitor critical system processes and when thresholds are triggered an experienced GE engineer will automati-cally be paged to address the issue . By making critical systems available to end users, you can stop worrying about calls in the middle of the night . We will also discuss the importance of a quarterly system assessment to assure that your critical systems are tuned and configured to help optimize performance .

attendees will learn: 1 . How to reduce emergency calls from hospital staff related to system availability issues

2 . How to make sure your system is tuned and performing optimally to give end users a positive experience

presenters:Tom Page, GE Healthcare, Systems Engineering Manager



PRODUCT:-

Demystifying the Desktop component Kit/Planning for your centricity Business Upgrade

This session will provide an overview of the Centricity Business Desktop Component Kit package, deployment design and implementation with respect to Centricity Business Active X Controls . We will review the basic deployment methods, possible modifications and potential customization of adding third-party controls . We will also explore best practices and common pitfalls to avoid when planning your upgrade .

attendees will learn: 1 . A better understanding of the Centricity Business Workstation Components being delivered

2 . How the kit deploys the controls and different ways to customize the deployment

presenters:Christopher Ascoli, GE Healthcare, Principal Software DeveloperGlenn Hayes, GE Healthcare, Manager, NPRT



PRODUCT:-

emerging Models of care: Partnering with Payers and Purchasers

With healthcare costs at an unsustainable trend, CMS and commercial payers are turning to reimbursement models that reward cost efficiencies and quality outcomes . These emerging payer models encourage providers, payers and purchasers to team up in more collaborative ways to share data and use analytics to understand populations . They identify care gaps and target patients with multiple chronic conditions who account for a disproportionate share of our health costs . Providers who show improved outcomes and care efficiencies receive a share of the cost savings .

attendees will learn: 1 . About the need to embrace performance-based payment models that require coordinated care

2 . About the role of patient level costs and quality outcomes in achieving success in an ACO

presenters:Christy Mokrohisky, St . Joseph Health, Executive Director, Performance Improvement and Emerging Models



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enhancing Profitability with centricity Practice Solution: customer Best Practices

This customer discussion will address ways to utilize Centricity Practice Solution – Practice Management to help drive greater profitability in various practice settings . From multispecialty practices to primary care, come and hear ways you can use your software to improve profitability by impacting both the top and bottom line .

attendees will learn: 1 . Ways to leverage Centricity Practice Solution to improve profitability

2 . A better understanding of key functionality within Centricity Practice Solution

presenters:Hilari Scott, GE Healthcare, Product ManagementTonya Racine, Woodcreek Healthcare, Centricity Administrator

SESSIONID:1903Tue10:45 aM143 c



expanding Your reach: In-House Web Portal Development

Healthcare Partners (HCP) implemented a 3rd party web based referral management system nine years ago that was very successful . The system allowed network providers to request referrals online instead of via paper and provided automated status assignment, workflow management, and letter generation . Two years ago HCP decided to bring the application in-house in order to have more direct control over functionality and develop-ment . This project was completed in October 2012 and the new portal was rolled out to over 4000 internal and externalusers.InthispresentationHCPrepresentativeswillreviewtheoverallprojectincluding:targetedareasfor improvement, system features and functionality, development team makeup and structure, project timeline, hardware and software review, method of converting from old system to new, integration with GE data, lessons learned, and current state and future plans .

attendees will learn: 1 . What an organization needs to consider before deciding to perform a similar application

development in house

2 . Ways an organization can be more successful in this type of project by learning from HCP’s efforts

presenters:Tim McCauley, Healthcare Partners, System ArchitectJenny Naranjo, Healthcare Partners, MCA Application Analyst



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fee Schedules: Too Many, Too few, Too early, Too Late

Managing fee schedules can be a balancing act . If you manage too few, your employees will do a lot of manual posting . If you manage too many, it is too cumbersome to keep up with the updates . This session will teach you how to identify which fee schedules you should be updating in your practice and why – and, just as importantly, when to update them . If you aren’t staying current on the releases, an outdated fee schedule can create havoc with your payment remits . A customer panel at the end will allow customers to share their workflows .

attendees will learn: 1 . How many fee schedules you should manage

2 . How to maximize efficiencies by using fee schedules .

presenters:Jackie Newell, GE Healthcare, Application AnalystTina Kahsen, GE Healthcare, Team Lead




front office Success: It All Starts Here!

Your front office is action-central for patient service and efficient patient flow . Hang on to your seats for this entertaining and illuminating look at how to prevent service breakdowns and blunders at this critical crossroads . Perfect for all your front office staff, this training program is chock full of wisdom and tips on how to improve collections at the time of service, make the “perfect” appointment reminder call, effectively greet and sign in patients, and perform the many other critical tasks of the front office . Also, get hints for managing patients waiting time in your reception area! After attending this session, you will be better equipped to investigate and remedy the sources of slow service at the front office; compile policies and procedures to make front office service quality more consistent; list the key steps that front office staff can take to improve practice collections; and develop scripts that help front office staff make the most of every opportunity to impress and please patients with good service . Improving collections isn’t just a job for the billing office . Likewise, building patient loyalty takes the efforts of everyone in patient flow chain especially the front office staff .

attendees will learn: 1 . How to improve collections at the time of service

2 . How to manage patients waiting time in your reception area

presenters:Elizabeth Woodcock, Woodcock & Associates, Speaker, Author, Consultant



PRODUCT:centricity business, centricity practice solution, centricity practice Management, centricity Group Management, centricity enterprise, centricity eDI services


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Got Questions? centricity Business – Informatics Has Answers!

Informatics has the power to step through your critical business questions by quickly providing answers . See how Centricity Business – Informatics can bring information to your fingertips to help you make confident decisions, backed by the right data at the right time .

attendees will learn: 1 . How to get the answers you need from your reporting tool

2 . The inside story on Centricity Business Informatics

presenters:Stuart Pratt, CB Informatics, Principal Implementation EngineerChristopher Ford, GE Healthcare, Manager, BI Install and EDI Data Center ProgramsAve Marie Gallo, School of Osteopathic Medicine, Director, Financial Decision Support & Rev CycleLamont Louis, School of Osteo Medicine, Director



PRODUCT:-

Guiding the Staff with eTM to Manage the revenue cycle

Inthissession,representativesfromStonyBrookMedicineUniversityPhysicians/ClinicalPracticeManagementPlan (CPMP) in Stony Brook, New York will demonstrate how they incorporate Centricity Enterprise Task Management (ETM) with their billing process from registration to edit resolution to denial and payment reconciliation . They will discuss gains and efficiency, productivity and operational improvements . They will share their new approaches withA/Rmanagement.

attendees will learn: 1 . How versatile ETM can be in both the front and back office .

2. UniqueA/Rmanagementtips.

presenters:Elisa Betancourt, Stony Brook Medicine University Physicians/ CPMP, Director of Revenue CycleSusan Hall, Stony Brook Medicine University Physicians/ CPMP, Director of Revenue Cycle

SESSIONID:2187Tue10:45 aM142



IcD-10 roundtable Discussion: remediated and ready

GE Healthcare’s Knowledge Services Organization and Support Services will be on hand to share their experience helping customers with the ICD-10 remediation process . This session will present an opportunity to learn more about the journey through the ICD-10 remediation process and how to work collaboratively with GE to identify and successfully address the relevant areas of your Centricity Business system .

attendees will learn: 1 . Learn about what you need to do to prepare for complete Centricity Business system ICD-10 compliance

2 . New discoveries as it relates to testing our application as well as tips and tricks picked up by staff, including customerexperience/feedback

presenters:Adam Hill, GE HealthcareCatherine Moller

SESSIONID:1561Tue1:30 pM144 c




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Implementing new releases of Group Management – Are you Maximizing What is Available to You?

There are many reasons why the latest release of Centricity Group Management can benefit your practice . We’ve introduced a lot of exciting new functionality but it requires moving to the latest release . This session will be dedicated to reviewing what it takes to successfully upgrade Group Management . We’ll focus on how to set a training strategy, determine timing of training, develop super users, run lunch-and-learns, and more . We’ll also tap into the experience and expertise of your fellow customers to share best practices and tips for planning upgrades and keeping employees on top of the new features .

attendees will learn: 1 . How new Centricity Group functionality can benefit your practice

2 . Best practice policies for planning an upgrade and implementing new features into your practice

presenters:Carol Allen, GE Healthcare, Lead Services Integrator



PRODUCT:-

Implementing the centricity Business – Point of Service collections Module to enhance copay collections – the Glens falls Hospital experience

Accurate collection of patient liabilities at the point of service is an increasingly critical part of the financial health of any healthcare organization . Come learn about Glens Falls Hospital’s experience implementing the Centricity Business 5 .0 Point of Service collections module to help better identify the correct co-payments to collect for a given department and program, and track the success of co-payments from user to user . Glens Falls Hospital partnered with the Centricity EDI Services optimization team on this implementation and representatives from the team will cover some of the more technical aspects of the implementation . This session will also address workflow and training considerations related to the new functionality .

attendees will learn: 1 . What the Centricity Business 5 .0 Point of Service Collections module encompasses

2 . Workflow and training considerations around implementation of the tool

presenters:Matt Wormser, GE Healthcare, Senior Project ManagerMichele Lafleur, Glens Falls Hospital, Direct of Patient AccessTatum Ruff, Glens Falls Hospital, Training and Education Supervisor



PRODUCT:centricity business, centricity eDI services, centricity eDI – Revenue cycle optimization services, centricity business – patient access, centricity business – Hospital patient accounting, centricity business – billing and accounts Receivable

Improve revenue cycle management by reducing your denials

Learn how to better utilize Hosted Claims Manager to help reduce your practice’s claim rejections and denials .

attendees will learn: 1 . Proactive approach to managing claims

2 . How to recognize opportunities for better billing practices

presenters:Teri Cipriano, GE Healthcare, Analyst, Hosted Claims ManagerKate Fredricks, GE Healthcare, Analyst

SESSIONID:2240Mon3:00 pM141




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Improving financial performance through comparative analytics

Does your practice need to capture revenue analysis data to perform better? Are there key insights that you need to track denials, payments, and physician revenue? Would your practice benefit from identifying and fixing problem payer trends? The GE reimbursement analytics tool provides powerful post adjudication analytics, allowing physicians, billing managers, and practice administrators key insights into payment trends, denials, and comparative healthcare analytics .

GE can now help providers access real-time business intelligence needed manage audit exposure and find improvement opportunities in a changing, challenging market . The GE reimbursement analytics solution can help your groups perform meaningful discoveries, allowing better decision points and access to needed information . This web based solution offers ease in access and navigation, using data to empower your practice and your decisions . Please Join the us as we discuss and demonstrate the GE reimbursement analytics solution .

attendees will learn: 1 . Learn how this analytics solution can help you access information make data-driven decisions

2 . Learn how GE can help you identify and address evolving payer trends

presenters:Joe Heald, GE Healthcare, Manager, EDI ServicesAndrea Lesh



PRODUCT:-

Improving on the Basics of Project Management

Healthcare reform has placed a significant amount of pressure on IT departments of healthcare organizations to deliver integration and quality solutions at a rapid rate . In response to this demand, IT resources are being stressed and extended beyond their capacity . The old methods of delivering projects are no longer adequate . The status quo is no longer acceptable . Come to this session to learn how St . Joseph Heritage Healthcare in-vested in their IT personnel by offering an educational program, developing tools and templates, utilizing visual management tools and influencing the organization from the inside out .

presenters:Kelli Maxwell, St . Joseph Health, Director, ISRakesh Singh, Project Manager, St . Joseph Health



PRODUCT:-

Lessons Learned from a Major centricity Business System optimization and an organizational change

Benefit from the experience of the information systems leadership at the University of Louisville Physicians (ULP) who will share the changes they made to their enterprise Centricity Business system to fit their changing organization . Their system optimization project will be referenced to provide real examples of changes small and large that can be made to help your organization get the most out of your Centricity Business system . The presenters will talk about what worked, what didn’t, and what they would do differently .

attendees will learn: 1 . About the real changes that were made at all levels of the Centricity Business system, as well as the

considerations made for all changes and how they were implemented

2 . How to avoid potential problems when making changes to an enterprise Centricity Business system

presenters:Jill Best, University of Louisville Physicians, Director of Practice Management Information SystemsChuck Fitch, University of Louisville Physicians, CIOLarry Houghton, Beacon Partners, Inc ., Client Service Manager



PRODUCT:centricity business, centricity eDI services, centricity business Informatics, centricity business – enterprise Task Manager, centricity business – billing and accounts Receivable


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Live on centricity Business 5.1!

This session will demonstrate the new features of Centricity Business 5 .1 . Customers will cover expected benefits of the functionality, and their implementation plans .

attendees will learn: 1 . About the beta customer experience with the new Centricity Business 5 .1 functionality

2 . How Centricity Business 5 .1 customers are implementing the new features

presenters:Joe Brewer, University of Missouri – Columbia, IT Rev Cycle ArchitectTim Parkinson, University of Missouri Columbia, Team Lead – Business Applications


SESSIONTyPE:panel


Managing emerging contract Types with centricity Business

Organizations using Centricity Business Managed Care have been managing risk with the MCA application for years . As the contract types evolve, learn about service solutions that address emerging needs and see how your peers are configuring their applications through rules development, ETM views, or outside databases to help manage the challenges that are coming their way . Product Management and Services will be there to educate on existing service solutions as well as planned roadmap items . This is an opportunity to share with peers, collaborate, and brainstorm product needs .

attendees will learn: 1 . Challenges your peers are struggling with to support emerging contracts

2 . New ways to support those contracts through brainstorming and sharing of best practices

presenters:Mary O’Gorman, GE Healthcare, Strategic Account AnalystTim McCauley, Healthcare Partners, System Architect

SESSIONID:1924Wed10:45 aM143 c



Managing Productivity in a Growing Practice with centricity Practice Solution

Managing an expanding practice is hard enough – keeping it profitable requires attention to detail and the right technology . In this session, Centricity Practice Solution customer Raleigh Neurology will discuss how the software has scaled with their growing practice .

attendees will learn: 1 . Ways Centricity Practice Solution scales with your practice

2 . Functionality within Centricity Practice Solution that can help as practices grow

presenters:Cindy Nyberg, Raleigh Neurology Associates PA, CFO





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Mandates and regulations Update: 2013

This session will provide an update on upcoming mandates and regulations . Topics will include details on payment proposals that will affect reimbursement, provider requirements from Healthcare Reform, future EDI changes, and operating rules .

attendees will learn: 1 . About future mandates and regulations that will affect your practice

2 . About the impact on reimbursement and administrative requirements

presenters:Cynthia Klain, GE Healthcare, Program Manager



PRODUCT:-

new centricity Business customer-to-customer collaboration using Jive

Imagine a social media site in a business setting where Centricity Business Services customers discuss important topics, ask each other questions, and benefit from dynamic content regarding their Centricity Business products . Join your Service team to learn more about these Customer Collaboration Sites! Hear from customers utilizing these sites today and the benefits realized .

attendees will learn: 1 . About today’s new service and customer collaboration websites

2 . Success stories of customers actively using these websites

presenters:Pamela Egbert, GE Healthcare IT, Director, Service Operations

SESSIONID:2202Mon10:45 aM141


PRODUCT:-

operationalizing Your Bundled Payments

Centricity Business 5 .1 workflows can help your organization manage patient compliance and charge segregation against your bundled payment contracts . Learn about the new workflows and how they can help automate your best practices around bundled contracts .

attendees will learn: 1 . Understand the current market trends around bundles

2 . Understand the workflows that are available in Centricity Business 5 .1

presenters:Seema Mathur, GE Healthcare, Product ManagerAmy Milone, Lead Business Analyst, GE Healthcare



PRODUCT:centricity business, centricity business – patient access, centricity business – Hospital patient accounting, centricity business – enterprise Task Manager, centricity business – bundled care Manager, centricity business – billing and accounts Receivable


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optimizing the Use of centricity Business Provider and PVendor Dictionaries to Improve complex network Management

Accurately managing the many parts of a complex provider network requires a healthcare provider to have a combination of robust database systems and well-documented policies and procedures for maintaining the data . A provider network consists of many components and is constantly changing . This situation is made more complex and difficult to manage as Narrow Networks or provider affiliations with specific sections of your business must be recorded . A representative from HealthCare Partners, a multispecialty medical group in Torrance California, will talk about the organization’s Provider Database that was developed using technologies in the Centricity system to store the many components of their provider network . Policies, procedures and workflow tracking systems that are used to maintain accurate data will also be discussed . The challenges and lessons learned in developing these systems and processes over the last 6 years will be shared .

attendees will learn: 1 . About the various Business Models that HealthCare Partners is able to support with the Provider Database

2 . The implications of narrow networks on provider network management

presenters:Regina Flores, HealthCare Partners, Manager, Centricity Business ApplicationsDebbie McClure, HealthCare Partners, Business Analyst



PRODUCT:-

Payment Automation – How to automate your paper insurance payments

Join this session to learn about an exciting new way to help your practice automate the posting of your paper insurance payments . Customers today can auto-post a large portion of their remittance electronically; however much paper still remains and the posting of this is both expensive and can result in inaccuracies in the denial management process . In this session you will learn directly from a customer who has adopted Payment Auto-mation services, with an overview provided by GE Healthcare and Emdeon staff .

attendees will learn: 1 . How automating paper payment posting can benefit your organization

2 . How GE Healthcare can help you automate payment posting today

presenters:Jon McKay, GE Healthcare, Sr . Sales AnalystDevin Cox, Emdeon, Vice President – Payment Automation



PRODUCT:centricity business, centricity practice solution, centricity Group Management, centricity eDI services

People, Process, Policy and Technology – Achieving Business outcomes

This joint presentation with Faculty Physicians, Inc . (FPI) will review the purpose, approach, and business objec-tives of an extended process and system assessment that was performed by GE Healthcare’s consulting teams . The GE Healthcare team conducted manager interviews, end user observations, and system configuration analysistoproviderecommendationsfor“quickwin”enhancements,process/operationalopportunities,andfuturestatesystemsfeature/functionalityimplementations.Thesecomponents,inconjunctionwithknowledgetransfer and applied experience are translating into actions taken and results realized by FPI in a roadmap to an optimized future state .

attendees will learn: 1 . Elements of comprehensive assessments and roadmap preparation

2 . About FPI’s experience in implementing a strategic roadmap

presenters:Rob Anazagasty, GE Healthcare, Revenue Cycle Sales LeaderCindy Little, Univ of MD Faculty Physicians Inc ., Director, ITM – FPIDenise Samsel, Univ of MD, Director, Process Improvement



PRODUCT:centricity business, centricity business – patient access, centricity business – enterprise Task Manager, centricity business – billing and accounts Receivable


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Practice Management Tips from a Pro: How centricity Practice Solution can Help You Lower Days in A/r

Learn financial performance tips from a pro . Practice Manager Leslie Fortson will share efficient ways to decreasedaysinA/Randbillmoreefficiently.Lesliewillalsosharetipsandtricksaroundmanagingyour practice to yield profitable results when it comes to financial performance .

attendees will learn: 1. KeycapabilitieswithinCentricityPracticeSolutionthatcanhelpuserslowerdaysinA/R

2 . Key reporting functionality that helps track profitability

presenters:Leslie Fortson, Vein Specialists of the South, Office Manager




Productivity Improvements in centricity Practice Solution

This session will demonstrate key features in new versions of Centricity Practice Solution that focus on helping your practice improve productivity .

attendees will learn: 1 . Ways to use new functionality within Centricity Practice Solution

2 . How to enhance productivity using this tool

presenters:Hilari Scott, GE Healthcare, Product ManagementCarrie Guernsey, GE Healthcare, Senior Technical Services ConsultantTonya Racine, Woodcreek Healthcare, Centricity Administrator


SESSIONTyPE:Roadmap


reduce Your front Desk Work and enhance Staff Productivity: How Key capabilities in centricity Practice Solution can Help You

Orthopaedics Northeast PC has used Centricity Practice Solution to enhance front office workflow, reduce time at check-in and reduce “clicking” while enhancing accuracy in the registration and pre-registration activities . Attend this session to learn how this group has leveraged the practice management solution plus EMR, portal, secure messaging and kiosks to achieve a streamlined workflow that has helped them to reduce staff, prevent errors and improve patient satisfaction .

attendees will learn: 1 . How to use data you have already collected in creative ways to reduce redundant clicking and time-wasting

“copying&pasting”throughoutthefrontofficeworkflow

2 . How to use your data to better plan front office staffing from day to day, and throughout the day

presenters:Cynthia McNutt, Orthopaedics Northeast PC, Front Office SupervisorAlison Peterson, Team Leader Front Office Services, Ortho NorthEast

SESSIONID:2182Wed10:45 aM144 c


PRODUCT:centricity practice Management, centricity practice solution


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resolving reporting needs + Streamlining Workflows = Powerful eTM Build

This session will demonstrate LifeBridge’s approach to implementing a powerful ETM build . LifeBridge reviewed their operational processes and reporting needs and used those results to design their ETM workflows . Attendees will discover the approach and methodology taken to optimize this powerful product . You will also see how LifeBridge was able to realize a good return on investment by measuring before and after workflows were implemented . The result was a single streamlined workflow along with accurate reporting that tied back to performance incentives .

attendees will learn: 1 . The impacts of reporting needs and workflows on an ETM implementation .

2 . Methodologies for implementing a powerful ETM build

presenters:Cindy Corrow, LifeBridge, Manager Information TechnologyChristine Ertel, Beacon Partners, Associate Practice DirectorDiane D . Ulrich, Lifebridge Health, Manager, Training & Development

SESSIONID:2147Mon10:45 aM142


PRODUCT:centricity business – billing and accounts Receivable, centricity business – enterprise Task Manager

return Mail – A Lean Six Sigma Approach

Theaccuracyofpatientinformation/demographicscollectedatpointofregistrationiscriticaltosuccessfulcommunication with the patient after discharge . This impacts patient billing, collections, and obtaining feedback via hospital surveys . Using a Lean Six Sigma approach, Sharp HealthCare in San Diego was able to identify pain points throughout the revenue cycle and address root causes contributing to Return Mail and resulting signifi-cant losses in revenue collection opportunities . Attend this informational session to learn how Sharp HealthCare implemented custom registration screens, improved patient registration processes, and collaborated with Melissa Data and GE to enhance the Address Corrector functionality .

attendees will learn: 1. AboutthecollaborationbetweenMelissaData/GEtoimproveAddressCorrectorfunctionality

2 . How a Lean Six Sigma project to analyze and improve a process was conducted

presenters:Tiffany Sommers, Sharp Healthcare, System Analyst



PRODUCT:centricity business, centricity Group Management – account collections, centricity Group Management, centricity business – patient access, centricity business – Hospital patient accounting, centricity business – billing and accounts Receivable

revisiting the Pre Visit

Better performing practices have recognized the need to verify patient demographics, insurance eligibility, benefits, and authorizations prior to the patient visit . They take the opportunity to confirm appointments and engage the patient in financial responsibility . In this session we will look at Group Management from the pre-visit perspective . Follow the process as we take the patient call, schedule the appointment, ensure demographics and insurance information is obtained, check eligibility, verify benefits and obtain authorization . Don’t forget to check those patient balances! And, then we will use our Patient Messaging system to confirm the appointment .

Our expert panel will contribute their experiences with how this has approach has lowered their backend end denial rates .

attendees will learn: 1 . To create a checklist to be used in the pre-visit so that the patient, the practice and the system are ready

for the visit .

2 . How to optimize the system so that users have the tools to verify eligibility and collect patient balances during the pre-visit call

presenters:Wendi Haberman, GE Healthcare, Senior Account ManagerJackie Newell, GE Healthcare, Application Analyst





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Staffing a new Approach to Teamwork

While the front end of the revenue cycle typically consists of Registration, Charge Entry and Coding, UT Medical Group found that having separate departments led to inconsistent workflow . In this session you will learn how the practice achieved more consistent and efficient flow by separating work groups by specialty with each group having its own registration, charge entry and coding . The same approach paid off on the back end of the revenue cycle . By combining each work group by payer and having them provide follow up and payment post-ing of refunds and underpayments . The practice achieved positive results .

attendees will learn: 1 . The importance of every position with the revenue cycle and how each piece fits together .

2 . Team building and ownership of the entire process .

presenters:Cheril McGinnis, UT Medical Group, Director Revenue ServicesRandi Larson, UT Medical Group, Inc, Assistant Director Reimbursement



PRODUCT:centricity business – billing and accounts Receivable

Successfully Managing risk: the Sharp Healthcare example

The change in reimbursement trends is causing some insecurity in the healthcare industry . Reimbursement reform, managing complex contracts, and executing against these contracts successfully will be a new goal for many organizations moving forward . Learn from an organization that already successfully executes against risk arrangements, and is gearing up for change . Carol Wanke, Vice President of Managed Care at Sharp Health Care will explain her organization’s story around administering and managing risk successfully .

attendees will learn: 1 . How Sharp manages their business to execute successfully against different risk models

2 . The financial implications of mixed contracting models from Sharp

presenters:Seema Mathur, GE Healthcare, Product ManagerCarol Wanke, Sharp Healthcare, V .P . Managed Care Operations




The Daily Grind: How to Motivate Your end Users to Up Their Performance

This session will discuss tools within Group Management to set goals for AR collections and best practices for reviewing these with employees . We will review benchmarking at the end user level and discuss how to engage your users in the process . We will also identify productivity reports available within Group Management . A customer panel at the end will discuss what incentives practices are using with their employees to spark excitement and interest .

attendees will learn: 1 . Benchmarks for measuring performance

2 . Best practices for motivating staff

presenters:Jackie Newell, GE Healthcare, Application AnalystNancy Hiller, GE Healthcare, Account Manager



PRODUCT:-


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The future is Here! Top 10 reasons to Upgrade to centricity Business 5.x

Is your organization still on a 4 .x version of Centricity Business? If so, you’re missing out! A lot has changed over the last couple of years . Market dynamics have evolved, pressure to get the most out of every dollar has grown and you need to have the right tools for the job . Join us to learn more about the significant differences between the 4 .x platform and the current version of Centricity Business, and how the latest version can help you improve financial performance . We’ll discuss the steps and investment required to get to the latest version and we’ll share the experiences of customers who have upgraded, and are more satisfied than those who have yet to take advantage of the latest versions .

attendees will learn: 1 . The differences between Centricity Business 5 .1 and previous versions

2 . The resource requirements necessary to move from Centricity Business 4 .x

presenters:Michael Mast, GE Healthcare, Senior Product Marketing ManagerSeema Mathur, Product Manager, GE Healthcare

SESSIONID:1792Mon10:45 aM143 c


PRODUCT:centricity business, centricity eDI services, centricity business Informatics, centricity business – patient access, centricity business – Managed care, centricity business – Hospital patient accounting, centricity business – enterprise Task Manager, centricity business – bundled care Manager, centricity business – billing and accounts Receivable

The Gold Mine: centricity eDI Services Web Portal

There is a gold mine in them there hills! The Centricity EDI Services web site contains a wealth of information . Come join our EDI experts as they share with you the Dashboards and uncover the secrets of the reports .

attendees will learn: 1 . About the many features of Centricity EDI Services that your practice might not be taking

advantage of today

2 . About best practices from other users – and share your own

presenters:Cynthia Klain, GE Healthcare, Program ManagerConnie Belcher, Washington University, Manager, Patient Accounts




The Impact of IcD-10 on revenue cycle Management

This session is designed for users on older versions of Centricity Practice Solution (CPS) . We will share what you can expect with ICD-10 and what steps practices need to take to prepare themselves to avoid financial challenges when the coding mandate takes effect .

attendees will learn: 1 . How to recognize key changes that ICD-10 will have on your practice

2 . How to be better prepared to meet ICD-10 head on

presenters:Hilari Scott, GE Healthcare, Product ManagementRachel Hiatt, GE Healthcare, Systems Engineer





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The Power of Insight – Leveraging the 277cA eDI Transaction Set to optimize Insurance follow-Up

Please join the Virginia Mason Medical Center and GE EDI Services teams for a look into the impact and benefits the 277CA transaction set has relative to the team’s insurance follow-up workflows . This session will cover the workflow improvements linked to the core 277CA functionality, integration points with BAR, HPA, and ETM, as well as how it improves upon the legacy Payer Edit Integration (PEI) functionality . Additionally, we will be covering the benefits of the EDI Services Advanced Payment Tracking (APT) and Claims Status Inquiry (CSI) capabilities available via the EDI Services solution .

attendees will learn: 1 . An overview of the 277CA solution with topics covering integration with BAR, HPA, and ETM

2 . About ETM views and associated workflows structured to support insurance follow-up activities

presenters:Andrew Frost, GE Healthcare, Product managerKevin Chambers, Virginia Mason Medical Center, Systems Analyst/ProgrammerChristopher Smet, GE Healthcare, Director of Optimization SolutionsLori Weller, Virginia Mason Medical Center, Project ManagerRuss Surette, Director Operations, Physician Professional Services

SESSIONID:2308Tue10:45 aM141


PRODUCT:centricity business – enterprise Task Manager, centricity eDI services

The X12 278 notification of Admissions and centricity Business

Attend this session to find out how the x12 Notification of Admission is integrated into Centricity Business – Hospital Patient Accounting (HPA), and how it has been implemented at Sharp Healthcare .

attendees will learn: 1 . The fundamentals of the X12 278 Notification of Admission

2 . About one healthcare institution’s experience with implementing the X12 278

presenters:Shannon Pitonyak, GE Healthcare, Lead Software Engineer, ServicesMichelle Calleran, Sharp Healthcare, ISD ManagerBrooke Stearns, GE Healthcare, Dedicated Client Services Manager



PRODUCT:centricity business, centricity business – Hospital patient accounting

There is Another Way: centricity Business Hosting Services (ASP)

Learn how organizations leverage Hosting Services from GE to help drive business results . We will discuss how to leverage GE’s application and technical expertise as well as our certified datacenters to manage system uptime, performance, maintenance, and upgrades .

attendees will learn: 1 . How to use GE Hosting Services to help optimize your business efficiencies

2 . About Cloud technology and benefits and the potential impact on your IT strategy

presenters:Madhuri Sebastian, GE Healthcare, Director, Hosting ServicesKenneth Hartling, GE Healthcare, IT Executive, GE Datacenter OperationsSusan Okolita, MedStar Health, Director, Application Services



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Tools to Help You Get Paid faster

WithEmdeonPatientConnect,asuiteofPatientBilling&PaymentSolutions,youcanstartcollectingmoreaccurate patient payments – faster . By leveraging the efficiency of web-based applications and automating manual processes, inefficient paper-based workflows can be virtually eliminated at your organization . By leveraging Emdeon’s advanced statement printing and mailing services, we can help your organization accelerate payment cycles and reduce billing costs . Please join Leara as she shares best practices that you will not want to miss!

attendees will learn: 1 . An overview of Emdeon Patient Connect

2 . Best practices to collect more accurate patient payments, faster

presenters:Leara Anbar, Emdeon, Account Executive


SESSIONTyPE:sponsor session

PRODUCT:na

Understanding your centricity Practice Solution Data

This session will review the Centricity Practice Solution data model and examine common tables and fields used in building custom reports . The session will also discuss how to build relationships between tables using primary and foreign keys, and examine the sections of a SQL query .

attendees will learn: 1 . A basic understanding of the Centricity Practice Solution datamodel

2 . A basic understanding of SQL queries

presenters:Brenda Foltz, GE Healthcare, Customer Education Team LeaderNatalia Preiss, GE Healthcare, Manager, Education




Weathering the Self-Pay Storm

This session will give you a first hand look at the process of setting up 277 transaction within the ETM frame-work . We will go through the opportunities and struggles Carolinas Healthcare System experienced in setting up this functionality . We will demonstrate how the transactions are received and how they are driven into the view by altering the Roles, Stages and Status as needed .

attendees will learn: 1 . How to set up optimized views for ETM based on the response received from payers

2 . Obstacles to avoid in setting up ETM views using 277 transactions

presenters:Jeff Norville, Carolinas Healthcare System, Application AnalystPaula Burgess, Carolinas Healthcare System, Application Analyst





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Using centricity Business eTM as a Launch Pad for Your organization

Learn how to enhance productivity and efficiency in your Revenue Cycle Management process by using Enterprise Task Manager as a launchpad for your entire organization .

attendees will learn: 1 . How to utilize ETM to centralize your work process in a decentralized environment

2 . How ETM Tasks and Stages drive your workflow

presenters:Heather Karp, GE Healthcare, Program ManagerJesse Fitzgerald, Medtronic, Prin Bus/Systems AnalystBrad Imbler, Medtronic, IT DirectorStephen Mastrorilli, GE Healthcare, Senior Software Engineer



PRODUCT:centricity business, centricity business – enterprise Task Manager, centricity business – billing and accounts Receivable

What’s coming to Help You Improve Your Workflows?

Are you taking advantage of all of the enhancements found in Centricity Group Management 4 .0, 4 .1 and 4 .1 .1? Join us to learn how these new features can help improve your current workflows .

attendees will learn: 1 . How to implement the latest Group Management features

2 . Tips on improving user workflows

presenters:Carol Allen, GE Healthcare, Lead Services IntegratorTina Kahsen, GE Healthcare, Team Lead



PRODUCT:centricity Group Management – account collections, centricity Group Management – Task Management, centricity Group Management – patient portal Management, centricity Group Management – fee schedules


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centricity PAcS DDP optimizations and Upcoming enhancements

Interactive presentation by GE Services and Cindy Price, PACS Manager at University of Washington, looking at DDP optimization techniques and best practices from both customer and vendor perspectives .

attendees will learn: 1 . DDP optimization techniques and best practices

presenters:Marc Deshaies, GE Healthcare, GE Service ManagerSteven Hahn, GE Healthcare, TBD



PRODUCT:Imaging – cpacs

centricity PAcS Planned roadmap

This informational session will discuss the planned future of Centricity PACS and provide an overview of the 3-5 year outlook on our Radiology product line .

attendees will learn: 1 . About the planned future vision for Centricity PACS

2 . About radiology products on the near-term horizon for Centricity PACS

presenters:Dhiraj Carumbaya, GE Healthcare, TBD


SESSIONTyPE:Roadmap

PRODUCT:Imaging – na

centricity PAcS, IW and rIS-Ic Dataflows

Explore the inner workings of Centricity PACS, IW and RIS-IC with GE Service and Cindy Price, PACS Manager at University of Washington .

attendees will learn: 1 . About the inner workings of Centricity PACS, IW and RIS-IC

2 . About DDP management from both customer and vendor perspectives

presenters:Steven Hahn, GE Healthcare, TBDMarc Deshaies, GE Healthcare, GE Service Manager



PRODUCT:Imaging – cpacs, Imaging – RIs-Ic, Imaging – pacs-IW

Breakout Sessions:

IMaGInG InfoRMaTIcs excellence

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centricity Vision and Planned roadmap

Learn about GE’s vision for the evolving healthcare market, and the planned roadmap for Centricity solutions for imaging across the product portfolio to meet these market challenges

attendees will learn: 1 . How GE views the evolving radiology IT market

2 . How the Centricity product portfolio is changing to meet new challenges

presenters:Jennifer Anderson, GE, Director Global Product MarketingTodd McNitt, GE Healthcare, TBDBill Stoval, VP & GM, Next Generation Imaging, GE Healthcare


SESSIONTyPE:Roadmap

PRODUCT:Imaging – analytics, Imaging – Vna, Imaging – RIs-IW powered by medQ, Imaging – RIs-Ic, Imaging – precision Reporting, Imaging – pacs-IW, Imag-ing – pacs-Ic, Imaging – oneView, Imaging – cRMa, Imaging – cpacs

cloud-Based Image Sharing Solutions

CDs have long been the standard way to share images with other institutions . Recently many alternative solu-tions have been suggested . Learn how GE is working to streamline the image-sharing process so that doctors can enhance patient care .

attendees will learn: 1 . About robust patient transfer solutions that incorporate electronic, secure file transfer via the internet and

disc transfer .

2 . About a simple, secure, and smart way to transfer studies .

presenters:Mike Sharland, GE Healthcare, Product Manager




creating and optimizing crystal reports (Getting At and Displaying Your Data)

Thisinformationalsession/workshopwillprovideinsightsoncreatingandoptimizingCrystalReports, including how to troubleshoot the most common Crystal Issues seen by GE

attendees will learn: 1 . Best practice crystal report management techniques

2 . Tips and tricks for leveraging RIS-IC standard reports

presenters:Nathaniel Almgren, GE Healthcare, Tech Support 3Jay Cameron, GE Healthcare, Service Manager



PRODUCT:Imaging – RIs-Ic

Breakout Sessions: Imaging Informatics Excellence

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Helping communities Move Towards a collaborative care Model: Ge’s experience With regional Image exchanges

The healthcare industry is evolving towards a more integrated collaborative care model . Institutions can no longer work in silos and accountable care organizations are assuming responsibility for managing total cost of care for a population . These changes requires a standards-based, patient-centric aggregation and sharing of images across the community . Learn how GE’s Centricity Clinical Archive is promoting standards-based regional image exchanges across the globe, helping communities move towards a more integrated collaborative care model .

attendees will learn: 1 . The role of standards and technical extensions in overcoming barriers to clinical benefits

2 . About achieving early success and user adoption via rigorous project implementation

presenters:David Roeder, GE Healthcare IT, Technical Services Manager




How to Make the Most of Hanging Protocols and other System Settings to optimize Your Workflows

Hanging protocols can be very powerful if configured correctly . Learn about different ways to tweak your Centricity PACS system .

attendees will learn: 1 . Ways to improve hanging protocol workflows

2 . How to optimize workflows

presenters:Courtney Switalski, Applications Specialist, GE Healthcare




How to monitor dose

Dose has been in the spotlight in the last few years . GE has tools that help monitor dose . What kinds of programs have sites implemented to effectively monitor dose

attendees will learn: 1 . Gain understanding of how DoseWatch can provide a proactive monitoring solution for radiation dose .

presenters:Tom Zimmerman, GE Healthcare, MarketingDavid Miller, GE Healthcare, Senior Medical Physicist



PRODUCT:Imaging – DoseWatch


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Driving operational efficiency with centricity Imaging Analytics

As radiology departments become more complex in this era of healthcare reform, they are seeking IT solutions and process efficiencies that support a culture of accountability . Digital “dashboards” can help enable accountability by providing real-time operational performance measurements spanning the radiology workflow . Come participate in a marketing presentation where we will discuss the GE Centricity Analytics dashboard that assists radiology managers in their efforts to transform their imaging IT systems in order to enhance efficiency, productivity and patient satisfaction .

attendees will learn: 1 . The role of analytics in building an accountability culture

2 . How digital dashboard data can support efforts to enhance efficiency, productivity and patient satisfaction

presenters:Cody Bunce, GE HealthcareAtul Setlur, Senior Product Manager – Enterprise Imaging Workflows, HCIT-Specialty Sol, GE Healthcare



PRODUCT:-

Impact of Meaningful Use for radiology

This session will provide insights on the evolving journey of Meaningful Use stages 1, 2 and 3 and the impact on radiology . GE Healthcare will present solutions that may help radiologists prepare to become meaningful users of Healthcare Technology and also to assist the needs of referring physicians seeking Stage 2 meaningful use .

attendees will learn: 1. InsightstoMUstage1,2&3andItsimpactonradiologyWorkflow

2 . GE solutions for MU

presenters:Jacques Gilbert, GE Healthcare, Senior Global Marketing ManagerMark Segal, GE Healthcare IT, Vice President, Government and Industry Affairs, HCIT-MarketingJim Whitfill, MD, Lumetis, LLC, President



PRODUCT:Imaging – cpacs, Imaging – RIs-Ic, Imaging – pacs-IW

Interfacing of Multi-Vendor PAcS to a Single Archive

Many medical facilities have stand-alone PACS from multiple vendors . This session will demonstrate how images and reports from multiple vendors can be interfaced to allow for viewing across the entire enterprise . Phoenix Children’s Hospital has interfaced the Syngo PACS from Siemens used in Cardiology with the Centricity Radiology PACS from GE Healthcare . This connection has allowed clinicians from across the enterprise to view images and reports from both PACS from a single application . This session will demonstrate how this level of seamless con-nectivity was achieved at Phoenix Children’s Hospital .

attendees will learn: 1 . A foundation and direction to begin planning PACS connectivity from multiple vendors

2 . How to start planning for integration of reports from multiple vendors

presenters:James Owen, Phoenix Children’s Hospital, PACS Administrator





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Productivity enhancements with centricity Universal Viewer

GE will present the results of an economic study demonstrating the benefits achieved with Universal Viewer .

attendees will learn: 1 . Economic benefits achieved with Universal Viewer

2 . About projected productivity improvements

presenters:Jennifer Anderson, GE, Director Global Product MarketingSander Kloet, GE Healthcare, Director of Product ManagementSteve Hahn, GE Healthcare



PRODUCT:Imaging – cpacs, Imag-ing – RIs-Ic, Imaging – pacs-IW

Productivity enhancements with centricity Universal Viewer

GE will present the results of an economic study demonstrating the benefits achieved with Universal Viewer .

attendees will learn: 1 . Economic benefits achieved with Universal Viewer

2 . About projected productivity improvements

presenters:Jennifer Anderson, GE, Director Global Product MarketingSander Kloet, GE Healthcare, Director of Product Management




Protocol Workflow and Modality Data Ingestion in centricity rIS-Ic 10.8

This informational session provides an overview of the new features in Centricity RIS-IC 10 .8 .1, with a particular focus on updated protocol workflow and modality data ingestion .

attendees will learn: 1 . About the new features in Centricity RIS-IC 10 .8 .1

2 . About Protocol Workflow and Modality Data Ingestion

presenters:Andrei Leontiev, GE Healthcare, Director of Product Marketing for Hospital Large Practice, HCIT-Marketing





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radiology Services overview

This informational session provides details on our Top 10 process for service and engineering interactions, including examples of how this process is leading to advances . The discussion will also focus on service integration initiatives across our radiology product lines .

attendees will learn: 1 . About the role and capabilities of the Services Organization for Radiology Services as well as our vision

for 2013 and beyond

2 . About the recent integration of five service teams covering PACS, RIS, and CVIT products into one Service Organization and the benefits for customers with multiple Radiology products

presenters:Amanda Forbes, GE Healthcare, ROC ManagerChris Jackson, GE Healthcare, Field Services Leader



PRODUCT:Imaging – cpacs, Imaging – RIs-Ic, Imaging – pacs-IW, Imaging – pacs-Ic

radiology Workflow is Broken – How can We fix It?

This session will explore current issues impacting radiology workflow . The panel discussion will cover a range of topics, including ordering appropriate images, RBM approvals, protocol consistency best practice, schedule access, access to relevant patient data at time of interpretation, multiple viewers, multiple reporting tools, multiple data bases, patient wait times, radiologist interruptions, critical results management, and access to relevant priors in ED .

attendees will learn: 1 . The key workflow challenges impeding radiology today

2 . Methods to fix broken workflow in radiology

presenters:Jacques Gilbert, GE Healthcare, Senior Global Marketing ManagerDavid Marichal, RISL, CTOAndy Strickland, University of Washington, Director Imaging Informatics



PRODUCT:Imaging – cpacs, Imaging – RIs-Ic, Imaging – pacs-IW, Imaging – pacs-Ic

The Power of a centricity User Group

This discussion group session will review the benefits of CRISS, DIAMOND, and Excite user group membership, including peer-to-peer collaboration and problem solving, engagement with GE and continuing education credits .

attendees will learn: 1 . Peer-to-peer problem solving techniques

2 . GE collaboration techniques

presenters:Tom Zimmerman, GE Healthcare, MarketingNikki Fennell, Southwest Diagnostic Imaging, Imaging Informatics ManagerCristy Klunk, Qita, Director of Teleradiology ServicesDavid Marichal, RISL, CTO





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The Power of centricity rIS-Ic Integration

A panel discussion on integration opportunities for Centricity RIS-IC, utilizing a standards based approach . This segment will focus on the External Application Launcher, the Scheduling API, and the Imagecast API or ICAPI .

attendees will learn: 1 . Participants will walk away from this session with a knowledge of multiple integration opportunities for

Centricity RIS-IC, utilizing the External Application Launcher, the Scheduling API, and the Imagecast API or ICAPI .

presenters:Andrei Leontiev, GE Healthcare, Director of Product Marketing for Hospital Large Practice, HCIT-MarketingDan Morton, Hospital of the University of Pennsylvania, Director, Radiology Informatics


SESSIONTyPE:panel


Upgrading to centricity rIS-Ic 10.8

Learn about new features in Releases 10 .8 and 10 .8 .1, and how they can enhance radiology information man-agement in your facility . Also we will touch on the process behind upgrading your RIS-IC environment to 10 .8 .x .

attendees will learn: 1 . About new functionality within Centricity RIS-IC 10 .8 and 10 .8 .1

2 . About the process for upgrading from previous versions

presenters:Matthew Atwood, GE Healthcare, Senior Manager ServiceAndrei Leontiev, Sr . Product Manager, GE Healthcare




Using Mobile Technologies to Improve Productivity and enhance end User Satisfaction

This session will review Centricity Radiology Mobile Access (CRMA) solutions for Centricity PACS and Centricity PACS-IW .

attendees will learn: 1 . CRMA solutions for Centricity PACS

2 . CRMA solutions for Centricity PACS-IW

presenters:Tom Zimmerman, GE Healthcare, MarketingStefan Kachel, New York Presbyterian Hospital, Director Clinical Information SystemsAndy Strickland, University of Washington, Director Imaging Informatics



PRODUCT:Imaging – cpacs, Imaging – pacs-IW


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What’s new with rA1000?

This session will review new features of Centricity PACS RA1000 .

attendees will learn: 1 . About the new features in RA1000 4 .x

2 . How the latest version of RA1000 can help improve workflow via a product demonstration

presenters:Neal Graafsma, GE Healthcare, Clinical Consultant




What’s new in Imaging

The extraordinary success of medical imaging is nearly entirely due to forty years of continuous, important innovation . Paired with advances in computer and connectivity technologies, modern, high-tech imaging has made health care more effective and safer than previously . Carried along by the wave of precision medicine, imaging is poised for another leap in capabilities . However, the robust innovation pipeline confronts a hostile set of intimidating economic and regulatory hurdles . Successful technologies will be the ones that provide high value in improving health outcomes while reducing overall costs .

attendees will learn: 1 . About the changing role of the radiologist

2 . IT considerations essential to providing higher value clinical services, including data and workflow require-ments

presenters:Bruce Hillman, ACR Image Metrix, Founder and Chief Scientific Officer



PRODUCT:Imaging – analytics, Imaging – Vna, Imaging – RIs-Ic, Imaging – precision Reporting, Imaging – pacs-IW, Imaging – pacs-Ic, Imaging – oneView, Imaging – cRMa, Imaging – cpacs

Workflow continuity

Traditional business continuity approaches are technology intensive, extremely complex and expensive and in most cases are subject to severe limitations . Workflow Continuity is a term we invented to explain the focus on Operational Business Continuity, which encompasses architecture changes and contingency tools to ensure electronic flow of information and transaction reconciliation procedures .

attendees will learn: 1 . Workflow Continuity places the focus on Operational Business Continuity

2 . Rethink your systems’ architecture and think outside the box

presenters:Gonzalo Romero Lauro, UPMC, VP, Information Services DivisionBrian Kolowitz, UPMC, Senior SW Architect



PRODUCT:Imaging – pacs-Ic, Imaging – RIs-Ic


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An overview of Meaningful Use Stages 1, 2, 3,

The HITECH Act established a phased approach to achieving increasingly rigorous Meaningful Use, with distinct stages expected to be updated every two years . Stage 1 objectives and measures have been fully defined and are being implemented now . The Final Rules for Stage 2 were issued in the Fall of 2012 and are slated for imple-mentationduringFy/Cy2014,andearlydraftStage3havebeenproposedbytheHITPolicyCommittee.Eachstage will incorporate additional requirements and EHR functionality, including new reporting and information exchange requirements and hospitals and medical practices will have to adjust their workflows accordingly . The discussion will provide an overview of the status of Stages 1 and 2 and what is anticipated for Stage 3 .

attendees will learn: 1 . Key elements of the Meaningful Use Stage 1 and 2 requirements for certified EHR technology

2 . Anticipated directions for Stage 3 of Meaningful Use

presenters:Mark Segal, GE Healthcare IT, Vice President, Government and Industry Affairs, HCIT-Marketing

SESSIONID:1583Mon4:15 pM154 ab

SESSIONTyPE:panel

PRODUCT:-

Analytics overview: Market Trends, customer needs, and Solutions

Integrated, accountable care requires providers to develop new capabilities that were not as critical in the fee-for-service world . For example, quality of care and patient satisfaction are becoming connected with reim-bursements through value-based purchasing (VBP), and providers, in an effort to maintain margins, are actively working to avoid penalties and maximize reimbursements . In Accountable Care Organizations (ACOs), providers are forming alliances with payers to improve quality of care for a patient population, even beyond certain standards, and to reduce the costs associated with the care delivered . Analytics become critical as they provide near-real-time monitoring on quality metrics, help organizations identify unnecessary variability and bottle-necks across the care continuum, and support actions based on these insights . Similarly, analytics are needed to gain insights into the drivers of costs related to care delivery .

There are several analytics solution in the market place, incl . Caradigm that is specifically focused on helping IDNs and ACOs monitor quality of care and costs for a population and provide insights to frontline workers and executives for corrective actions, as needed . Caradigm’s portfolio includes applications that use analytics to help address issues from readmissions management to ACO management (monitoring organizations perfor-mance across both the quality and cost dimensions) .

attendees will learn: 1 . How the analytics landscape is evolving

2 . What solutions are available to meet these challenges and Caradigm’s position and offering on analytics

presenters:Edward Barthell, Caradigm, VP, Clinical Solutions

SESSIONID:2099Mon10:45 aM154 ab


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care coordination Models, Learnings and Best Practices

Care coordination has been identified as one of the goals for the National Priorities Partnership and Meaningful Use program in the larger quest of achieving the Triple Aim of the National Quality Strategy . Care coordination is essential for population health management and achieving accountable care . Setting strategy, defining models, and executing to achieve improved care coordination across the care continuum is not easy; it requires organizations to re-program from traditional approaches to new models that break down the silos between care settings and providers . This session will provide case examples of how organizations are approaching care coordination, insights into the challenges and learnings, and strategies and best practices that are leading toward successful care coordination in the hospital and across the care continuum .

attendees will learn: 1 . About care coordination for population health management

2 . Strategies and best practices for care coordination

presenters:Dana Alexander, Caradigm, TBDLaurie Buckenberger, Continuum Health Partners, AVP Corporate ITJane Timm, Mayo Clinic, Supervisor, Nursing Informatics



PRODUCT:-

Breakout Sessions: Hot Topics

Developing a “cloud” Strategy for Your facility

Learn how cloud computing can help enhance your business performance in Healthcare IT . Technologies will be discussed including full software-as-a-service (SAAS) as well as supplementing your existing IT infrastructures for archiving and daily operations . Network bandwidth and processing speed considerations as well as business cost/benefitanalysis,returnoninvestment(ROI)andtotalcostofownership(TCO)willalsobeexplored.

attendees will learn: 1 . About the value of cloud computing in Healthcare IT

2 . Key technology and cost considerations in implementing SAAS

presenters:Chris Larkin, GE Healthcare



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emerging reimbursement Models and Implications

Abstract:Underhealthcarereform,theindustryisincreasingadoptionofvalue-basedreimbursementmodelssuch as bundled payments, shared savings, capitation, and patient-centered medical homes . This session presents an overview of these emerging models, their implications on provider financial and clinical outcomes, and key programs underway in the private and public sectors .

attendees will learn: 1 . Define different value-based reimbursement models and identify current programs underway

2 . Understand how these value-based reimbursement models affect provider organizations, including implica-tions for clinical and financial outcomes

presenters:Don McDaniel, Sage Growth Partners

SESSIONID:1586Wed10:45 aM154 ab


PRODUCT:-

expanding Horizons: How HcP is Managing rapid Growth

HealthCare Partners is experiencing firsthand the national trend of expansion and having to manage acquisitions in various geographical markets with new product lines . Applying a standard approach and methodology where possible has helped improve the practical steps towards system integration but obstacles abound! Come hear about the challenges and successes HealthCare Partners has experienced in this rapidly evolving market .

attendees will learn: 1 . About HCP’s decision tree and system structure for incorporating new geographies

2 . About HCP’s approach to implementing new product lines

presenters:Julie Castongia, HealthCare Partners, Director GE SystemsPatty Shibona, HealthCare Partners, Director of Operations



PRODUCT:-


Health Information exchange Trends

Under meaningful use and health delivery reform, health information exchange (HIE) delivers a secure, standards-based infrastructure in order to help integrate clinical data from disparate systems and provide doctors and patients with ubiquitous access to electronic health records (EHR) . This session focuses on federal and state HIE initiatives, trends in HIE and EHR interoperability, and case studies of successful HIE implementations to date .

attendees will learn: 1. HowHIEisabackboneforACO/outcomesbasedreimbursement

2 . Why utilization of HIE and HIE data requires embedded EMR workflows

presenters:Josh Rubel, Caradigm



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Healthcare reform and the Affordable care Act

This session will provide a review of the current state and the likely direction of federal state, and private sector healthcare reform efforts .

attendees will learn: 1 . Insights into the current health policy landscape in Washington, including the ongoing budget battles

and prospects for major entitlement reform

2 . About the current state of implementation of the Affordable Care Act and the decision points key stakeholders will consider this year in preparation for the major provisions to go into effect in 2014

presenters:David Merritt, Leavitt Partners, Partner

SESSIONID:1584Wed9:30 AM154 ab


PRODUCT:-

newsmakers Panel

An interactive review of how journalists decide when a news story is really newsworthy . In this moderated panel, we will ask healthcare journalists to explain what makes a story newsworthy and provide examples from recent news events to explain the process they follow .

attendees will learn: 1 . How to gain attention and interest from media

2 . How to use newsmaking to your benefit

presenters:Corey Miller, GE Healthcare IT, Public Relations Manager-HCIT, HCIT-CommunicationsKen Congdon, Editor In Chief, Healthcare Technology OnlineMatthew Holt, Co-Chairman, Health 2 .0; Founder, The Health Care Blog, Health 2 .0


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PRODUCT:-


reimbursement Model Implementations - a customer viewpoint

Under various public and private sector payment reforms, providers are increasingly taking on more risk by engaging in contracts such as bundled payments, shared savings accountable care organizations, and capitation . This session presents case studies from provider organizations who are successfully navigating this risk through smart application of Health IT solutions .

presenters:Christy Mokrohisky, St . Joseph Health, Executive Director, Performance Improvement and Emerging ModelsCarol Wanke, Sharp Healthcare, V .P . Managed Care Operations


SESSIONTyPE:panel

PRODUCT:-

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The Importance of Secondary Use of clinical Data in Modern Medicine

Modern healthcare delivery is fast becoming reliant on healthcare IT . The availability of analytical data is a critical process to healthcare delivery . Secondary use of clinical data will become increasingly important . The world’s largest clinical research organization (CRO), Quintiles, is helping to lead the charge . In this session you will learn how aggregation of clinical data is being used to drive best practices of disease management, clinical outcomes, and emerging integrated care needs that span provider organizations today .

attendees will learn: 1 . The importance of aggregated clinical data to drive best practices of disease management, clinical

outcomes, and emerging integrated care

2 . How aggregated clinical data goes beyond the EMR to include patients, institution, and community

presenters:Michael Dahlweid MD, PhD, GM Product Management, GE HCIT/PSSteve Dion, Global Product Marketing Manager, GE HealthcareDr . Jeff Spaeder, Chief Medical Officer, Quintile



PRODUCT:-

Tools for organizations to Succeed in a changing environment

LEAN is a globally recognized methodology used in multiple industries to continuously improve productivity . Deployment of the LEAN process leads to workflow and process changes in your organization, and possibly even new implementations of a major change initiative . While exploring areas to identify and eliminate wasted time to maximize efficiencies in your day-to-day practices using LEAN concepts, we’ll discuss elements of change management by gaining an understanding of the “change acceleration process” and help your staff achieve complete buy-in with your change initiative as if it were their own . From identifying areas to error proof and reduce mistakes that affect your cash flow to re-engineering clinical workflows towards healthcare industry compliance, we’ll help you transform your staff from resistant or simply compliant into staff that are committed to your organization’s change initiatives .

attendees will learn: 1 . About the change acceleration process

2 . How to engage staff and end users in change management

presenters:Natalia Preiss, GE Healthcare, Manager, EducationShane Comeaux, GE Healthcare, Senior Education Consultant

SESSIONID:1921Tue10:45 aM154 ab


PRODUCT:-


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collaboRaTIon Zone InfoRMaTIon

Join us in the collaboration zone, Hall D, to network with peers, enjoy daily lunches, visit with our sponsors, learn about GE Healthcare’s solutions within the GE Healthcare Booth, and experience the Support Lab . The lab will be staffed with experts where customers can learn, share, and create ideas for driving greater patient engagement .

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clinical Development Workflow expertise

electronic Medical records optimization

enhancing financial Performance


Hot Topics and current events

1 . Centricity Practice Solution2 . Centricity EMR3 . Centricity Enterprise4 . Quality Reporting5 . Centricity Business6 . Centricity Group Management7 . Centricity Perioperative8 . Centricity Perinatal9 . Centricity Cardio Enterprise10 . Advanced Visualization11 . Centricity PACS and PACS-IW12 . Centricity Clinical Archive

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9 – Centricity Cardio Enterprise

10 – Advanced Visualization

11 – Centricity PACS and PACS-IW

12 – Centricity Clinical Archive

2d Design: Project: GEHealthCare_CentricityLive_2013 C&P# 13616 The text, graphics, designs, logos, data compilations and information (“Content”) contained in this Proposal are owned or controlled by Freeman and are protected by United States and international copyright and trade secret laws. Modification or reproduction of the Content for any purpose is strictly prohibited.

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12 – Centricity Clinical Archive

2d Design: Project: GEHealthCare_CentricityLive_2013 C&P# 13616 The text, graphics, designs, logos, data compilations and information (“Content”) contained in this Proposal are owned or controlled by Freeman and are protected by United States and international copyright and trade secret laws. Modification or reproduction of the Content for any purpose is strictly prohibited.

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sUppoRT lab

Visit the support lab! (located in the collaboration Zone, Hall D)Connect with experts who build and support your solutions .

Ask questions! Collaborate!

No appointment is necessary . Stop by this open forum with your questions based on the following schedule of topics . GE Healthcare experts will be on hand!

Support Lab Hours:

Monday,April15 10:00am–4:00pm

Tuesday,April16 10:00am–4:00pm

Wednesday,April17 9:30am–1:15pm

pRoDUcT TopIc aReacentricity PAcS and PAcS IW Centricity PACS and PACS IW with Universal Viewer Product Conversations

centricity enterprise Centricity Enterprise Documenter Product Conversations

centricity enterprise Mobile Centricity Enterprise Documenter Product Conversations

Centricity Enterprise Mobile Enterprise Orders

CEUI and Blaze Rules

Meaningful Use Stage 2

Centricity Enterprise and ICD-10

Centricity Enterprise Nursing Workflow

centricity Perioperative End of Life Announcement and Walk-in Troubleshooting

Recent Releases and Walk-in Troubleshooting

centricity Perinatal Centricity Perinatal

Centricity Perinatal - Connect

centricity Business Revenue Cycle Management with our Centricity Business Ambulatory Product Suite

Revenue Cycle Management with our Centricity Business Hospital Product Suite

Technology&ArchitectureofourCentricityBusinessProductSuite

Management of risk capitation, delegated risk, mixed models with our MCA Product Suite

centricity Group Management Centricity Group Management Application Services

Centricity Group Management Technical Services

Centricity Group Management Integrated Services

centricity Practice Solution CentricityPracticeSolution:AmbulatoryEMR

CentricityPracticeSolution:AmbulatoryPracticeManagement

CentricityPracticeSolution/CentricityEMR;IntegratedSolutionsSupport

centricity eMr Centricity EMR; Ambulatory EMR

centricity eDI Centricity EDI

MORE AUTOMATION. MORE REVENUE.TURN IT UP

Simplifying the Business of Healthcare

What if all your insurance and patient payments could be electronic, enabling automated posting, reduced paper posting costs and streamlined denial management processes? You can!

Learn more during one of our conference speaking sessions.

Payment Automation - How to Automate Your Paper Insurance Payments, Monday at 3pm

Tools to Help You Get Paid Faster, Monday at 1:30pm

EMDEON PAYMENT SOLUTIONS

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WALTER E . WASHINGTON CONVENTION CENTER

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street level

Network Meeting will be held on Level 2 on the L Street Bridge.

General sessions will be held on Level 3 in Ballroom A, B and C.

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platinum sponsorsHp As a world-leading information technology company, HP applies new thinking and ideas to create more simple, valuable and trusted experiences with technology . Our focus is to continu-ously improve the way our customers live and work through technology products and services, form the individual consumer to the largest enterprise . More information can be found at www .hp .com

Intersystems corp InterSystems Corporation is the worldwide leader in software for connected healthcare . Our ad-vanced data management, integration, and active analytics technologies enable hospitals, IDNs, and regional or national health information exchanges (HIEs) to capture, share, analyze, and act upon their data . InterSystems HealthShare® is a strategic healthcare informatics platform used by regional and national HIEs around the world . InterSystems products are used by thousands of hospitals and labs worldwide, including all of the top 10 hospitals on the Honor Roll of America’s Best Hospitals as rated by “U .S . News and World Report .”; For more information, visit InterSys-tems .com .

Gold sponsoremdeon Emdeon is the leading provider of intelligent revenue cycle solutions that combine advanced technology with highly trained professionals, enabling hospitals and health systems to maximize revenue and profitability . With growing bad debt and increasing pressure on reimbursement rates, Emdeon’s full suite of solutions and technology-enabled services help ensure healthcare businesses succeed .

silver sponsorIbM With 100 years of leadership as the world’s largest information technology company, IBM is a leading provider of healthcare solutions and a GE Healthcare sponsor . GE Healthcare’s solutions, combined with IBM’s world class smarter computing hardware, software, and services technolo-gies help healthcare providers collaborate more effectively and maximize system efficiency .


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bronze sponsorscatch Data systems, Inc.For nearly 20 years, Catch Data Systems has been a leading consulting firm recognized for its exceptional work in the complex healthcare billing industry . Our vast knowledge and expertise allows us to develop functional and technical solutions which improve your business needs . We are experts at “Making the Pieces Fit” .

eHR Integration EHR Integration Services, a GE Centricity Service and Developer Partner, improves care delivery andbottomlineresultsthrough“PerfectPractice”solutions:WebToolKit(WTK)development allowing 3rd party systems to query data from Group Management; ConnectR and QIE interfacing; dataextraction/conversions;Centricityproductivityapplications(PhotoCapture);anddata integration consulting .

eMcEMC Corporation is a global leader in enabling healthcare organizations to transform their operations and deliver IT-as-a-Service . EMC’s portfolio incorporates best-in-class hardware, software, solutions and services—integrated with leading healthcare application sponsors – to help healthcare providers transform their IT to drive more clinically relevant, operationally efficient, and financially attractive solutions .

e-Medapps Inc.E-Medapps, is featuring the SevaView product which allows you to view your charts, images and schedules even if your EHR is down! Stop by our booth for a demo of this simple to use solution for business continuity .

www .emedapps .com

InDxlogicInDxLogic, founded in 2004, provides automated document, data indexing and document management tools for over 7000 providers throughout the United States . Health organizations depend on InDxLogic SAS services to streamline their HIM operations and to dramatically reduce the overhead costs of managing large volumes of documents and the data within .

IntelIntel powers the next generation of Ultrabooks™, tablets, devices, and smart phones in the hospitals, clinics, and homes across the world .

Intelligent systems services Inc. Intelligent Systems Services Inc . established in 1994 focused exclusively on Mission Critical Healthcare IT Systems for the last ten years . We deliver completely integrated hardware and storage virtualized solutions with local and cloud based disaster protection, self healing and tuningcapabilities,24/7monitoringandindustryrecognizedimplementationandsupportservice.

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Sponsors

Microsoft Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential .

netappNetApp® healthcare IT and clinical data storage solutions help you improve patient care by providing simplified and centralized medical image sharing and archiving . Visit us to learn more about how we’re facilitating an agile data infrastructure . Discover NetApp’s passion for helping healthorganizationsaroundtheworldgofurther,fasterwww.netapp.com/healthcare

optumOptum offers a full spectrum of sophisticated solutions and services, from clinical editing, contract monitoring, and HIPAA testing and validation to consultants with GE Centricity experience that can help tackle clinical and administrative workflows both systematically and operationally, so organizationscanfocusonwhatmattersmost:patientcare.

origin Healthcare solutionsOrigin Healthcare Solutions is a premier provider of seamlessly integrated, data driven revenue cycle management and analytics solutions, all supported by world-class customer service and over 20 years of insight and experience . Tens of thousands of healthcare providers have sponsored with Origin to optimize their results .

TeleVoxTeleVox communication solutions enable you to engage with patients throughout the patient lifecycle . With greater impact and for less expense than mailed or manual staff efforts, you can connect for appointment reminders, recalls, patient balance notifications, test results communications, wellness initiatives and more!

Wolters Kluwer Health

steamline Health


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exhibitor Turnkey

exhibitor


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Complete your general event survey and your individual session evaluations to help us enhance your experience at future conferences .

The general event survey can be found on the main page of the conference website (click here*) . Each session you add to your online conference schedule will provide you with the opportunity to provide individualized feedback .

Help us shape the future of Centricity LIVE.

*https://www .gehealthcare-centricity-live .com/connect/publicDashboard .ww

YoUR VoIce coUnTs

https://www.gehealthcare-centricity-live.com/connect/publicDashboard.ww


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see YoU In 2014!

IT SpecialistGeneral General Hospitalen taoaG e

T isSpec

Join us at

2014

May 4-7th, 2014Denver, Colorado

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