Media Research May 2011 v2
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Reaching your audiences
effectively and efficiently
Synovate pan AfricaMedia Research & Monitoring Division
2011
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Media Research & Monitoring Division
In 6 African countries
Kenya
Uganda
Tanzania Ghana
Zambia
Mozambique
Markets targeted for expansion
Angola
Nigeria
DRC
Malawi1
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Media Monitoring & Media Research
Ad Verification
Online media monitoringAdvertising expenditure
Competitive reviews
Editorial monitoringMedia content analysis
GRP analysis
Audience measurement
Planning insights
Campaign evaluation
Station profiling
Online engagement
Omnibus survey
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From tracking 1 TVstation and 1 radio
station in Kenya 28
years ago to
3
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To over 436 media brands today!
COUNTRY YEARS RADIO TV PRINT
Kenya 28 52 8 67
Uganda 19 81 8 29
Tanzania 19 32 7 64
Ghana 10 16 6 16
Zambia 8 14 3 11
Mozambique 3 6 4 12
TOTAL 87 201 36 199
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Audience Research Media Studies Across Africa
Kenya Audience Research
Foundation
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Country Sample SizeMost Recent
SurveyNext Survey
Kenya 4,300 per quarter Q1 2011 Q2 2011
Uganda
N= 5,000 in 2008
N= 3,000 in 2009
N= 3,000 in 2010
February 2011 Jan 2012
Tanzania
N= 5,000 in 2008
N= 3,000 in 2009
N= 3,000 in 2010
June 2011 Jan 2012
Mozambique N= 2,000 in 2009 May 2009 2011
Ghana N=2,400 May 2011 June 2011
Zambia N=2,000 2004 July 2011
Omnibus opportunities available on the AMPs Surveys
Audience Measurement across Africa
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Establishment Phase 2011 Methodology
Sampling
Sample representation: National Probability Survey
Sampling Methodology: Multistage Cluster Sampling with PPPS Sample coverage: All districts
Target population: Those aged 15+ (22 million)
Sample weighting:According to Kenya National Population and
Housing Census 2011
Sampling units: Households
Data Collection
Stage 1: Face-to-Face interviews
Stage 2: 7-day diary kept by P7D media consumers
Diary types: TV, Radio and Print
Survey Dates: January to March 2011
Reporting domains
TV: Total Survey Area, Urban, Rural & Nairobi
Radio: By topography (See slide deck on new 2011 topographies)
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How PPMs work
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Seismic
ParadigmShift
From..
15 minute x 15 minute ratings
Rolling Monthly data
No break ratings
Average programme ratings
Weekly samples
Estimated reach and frequency
No proper inventory control
No real campaign evaluation
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TheParadigm
shift..
Continuous and boost panels
Minute x minute programme and
spot ratings
Regular, current data
Actual reach and frequency
Full inventory control
Accurate campaign evaluation
More professional selling and buying
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Up-market Kenyan
youth Ages 18-35
LSM 12+
Living in urban areas
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Values Image, success, in-crowd
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Interests media, music, fashion, sports
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Opinions shaped by media personalities &
strong leaders
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Activities relationships, clubbing, city life,
the hustle
66% of the
influential youth
are in Nairobi
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Middle income
Kenyan youth Ages 18-35
LSM 5-11
Living in urban areas
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Values Stability, patriotism, security &
hard-work
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Interests Sports, Gospel & African
music, local programs & soaps
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Opinions Shaped by sportsmen,
celebrities, young politicians, musicians
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Activities Hanging out, relationships,
savings, concerts, church
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Bottom of thepyramid Kenyan
youth Ages 18-35
LSM 1-4
Rural and urban
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Values Survival, religious, hope, family,
social, tradition
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Interests social gatherings, market days,
subsistence farming, music
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Opinions formed by politicians, elders,
radio personalities, relatives living in urban
areas
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Activities weddings, funerals, rites of
passage, soccer, social home visits
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Media habits of
Kenyan youth LSM 12+, Urban
LSM 5-11, Urban
LSM 1-4, Rural/Urban
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This group is very mediasavvy
Low internet penetration
within this group in the
past 7 days
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Key stations: Citizen, Kiss, Easy, QFMMiddle income youth
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NTV & KTN reach is strong among the high income
youth
BASE: PAST 7 DAYS TV VIEWERS
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Media associated with costs & electricity
trend lower than in other income groups
Radio reaches to entire low income group, while
TV reaches about a quarter of them
Over half of them send SMS, but only 3%participated in an SMS promotion in the past 7days
Mobile Cinema reach is surprisingly low
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Kiswahili radio stations top the reach list
among this youth group
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Citizen TV & KBC are the key TV stations
that reach the low end youth
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Media Scene Kenya
Q3 2010
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CENTRAL
GREATER NAIROBI
LAKE
LOWEREASTERN
NORTHWESTERN
RIFT
SOUTH NYANZA
SOUTH RIFT
UPPEREASTERN
WESTERN NORTH EASTERN
COAST
2007
16 Topos
KARF 2011 Media TopographiesChanges between 2007 & 2011
2011
12 Topos
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Kenyans become more affluentLSM comparisons between 2007 & 2011
0%
10%
20%
30%
40%
EST 2007 EST 2011
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Radio is universal, internet use growsMedia incidence Past 4 Weeks & Past 7 Days
94%
68%
55%
9%
99%
71%
48%
16%
95%
49%
27%
13%
0%
20%
40%
60%
80%
100%
Radio TV Print Internet
P4W (EST 2007) P4W (EST 2011) P7D (EST 2011)
Base: 22.0m
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Channel time allocation & time spent viewingby local, African, international content
International
39%
Local52%
African9%
International
30%
Local
60%
African10%
Share of time allocated
by genreShare of time spent
viewing by genre
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37%
15%
12%
6% 6%5% 4% 3% 3% 2% 2% 2% 2% 2%
33%
7%10%
19%
3%
8%
2% 3%4% 4%
1% 1%
3%1%
-10%
0%
10%
20%
30%
40%
50%
60%
Time Allocated Time Spent
Genre time allocated Vs time spent
viewing overall
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Share of Time Spent Listening by MainLanguage of Broadcasting
Greater Nairobi Topography
Top 5 Radio Stations Reach
Per capita radio listening data
Average # of radio stations listened to per week=3.8
Average # of hrs spent listening to radio per day=4.5
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Central Topography
Per capita radio listening data
Average # of radio stations listened to per week=3.5
Average # of hrs spent listening to radio per day=5.4
Share of Time Spent Listening by MainLanguage of Broadcasting
Top 5 Radio Stations Reach
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Western Topography
Per capita radio listening data
Average # of radio stations listened to per week=3.9
Average # of hrs spent listening to radio per day=8.2
Share of Time Spent Listening by MainLanguage of Broadcasting
Top 5 Radio Stations Reach
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Base: 6.0m (Past 7 Days Newspaper Reader)
Newspaper readership profile
Solus print
readers, 36%
Dual print
readers, 44%
Multiple (3+)
print
readers, 20%
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Media Mix Return
on Investment Determine the best mix of
media brands to reach your
target groups effectively
Best applied for campaign
planning and evaluation
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82%
83%
75%
45%
96%
92%
34%
0% 20% 40% 60% 80% 100%
Radio Mix Coverage of M-PESA Target
Radio Mix Coverage of target population
TV Mix Coverage of M-PESA Target
TV Mix Coverage of target population
Media Mix Coverage of M-PESA Target
Media Mix Coverage of target population
M-PESA Target sizing (LSM:LSM4-11, Age:18-35)
Target Population: Age 15+, 21.1 million
M-PESACAMPAIGN
Media Fit Dashboard
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12%
13%
44%
45%
54%
73%
10%
12%
40%
41%
51%
68%
0% 20% 40% 60% 80% 100%
Classic TV
K-24
KTN
NTV
KBC
Citizen
P7D TV M-PESA Target
M-PESACAMPAIGN
TV Audience Fit Dashboard
M-PESACAMPAIGN
TV Spends
Station Gross Adspend SoS
CTV 4,916,790.00 47%
KTN TELEVISON 2,575,550.00 24%
KBC TELEVISION 2,040,650.00 19%NTV 812,233.00 8%
K24 181,500.00 2%
CLASSIC TV 45,815.00 0.01%
TV Total 10,572,538.00 100%
Determine the best advertising media mix to get the best Return on Investment
for your advertising
Clearly defines which media performs the best within your target group
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0%
0%
1%
1%
2%
4%
5%
5%
6%
6%
7%
9%
11%
15%
18%
20%
27%
58%
0%
1%
4%
1%
3%
3%
3%
5%
10%
10%
4%
7%
10%
15%
12%
12%
22%
59%
0% 10% 20% 30% 40% 50% 60% 70%
East FM
Radio Star (Kisii)
Egesa Fm
Radio Rahma/pulse
Muuga FM
Pw ani FM
Hope FM
KBC English
Ramogi FM
West FM/Bungoma FM
Capital FM
Mbaitu FM
Kass FM
Inooro FM
Metro FM
Classic FM
Q fm
Radio Citizen
P7D TV M-PESA Target
M-PESACAMPAIGN
Radio Audience Fit Dashboard
Station Gross Adspend SoS
KASS FM 75,529,157.00 31%
WEST FM 37,893,447.00 16%
INOORO FM 32,021,190.00 13%
MBAITU FM 22,781,987.00 9%
CITIZEN FM 21,262,783.00 9%
RAMOGI FM 107.1 19, 393, 365.00 8%
CLASSIC FM 9,010,925.00 4%
STAR FM 8,313,177.00 3%
HOPE FM 7,818,158.00 3%
PWANI FM 4,001,567.00 2%
EAST FM 2,792,681.00 1%
CAPITAL FM 1,216,800.00 1%
MUUGA FM 168,284.00 0%
Q FM 37,500.00 0%
RADIO RAHMA 23,800.00 0%
METRO FM 18,880.00 0%
EGESA FM 10,500.00 0%
ENGLISH SERVICE 2,753.00 0%
RADIO Total 242,296,954.00 100%
Align the advertising
weight in each
station to match its
reach and
effectiveness
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Media PublicityIndex Q4 2010
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Overall coverage of issues by the media
Base:2,765 Clips
Base:2,951 Clips
Qt r 4 2010 Issues
Qt r 3 2010 Issues
The data used in this analysis is collected over a period ofthree months from a select number of publications andbroadcaststations.Information is collected from 1st to 3rd and the last pages ofnewspapers.On TV information is collected for the first 10 minute of
news.
2%
3%
6%
9%
15%
20%
45%
0% 10% 20% 30% 40% 50%
Environment
International Issues
Business
Sports
Governance
Social Issues
Politics
2%
3%
4%
10%
19%
21%
41%
0% 10% 20% 30% 40% 50%
Environment
International Issues
Business
Sports
Governance
Social Issues
Politics
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10.2
31.4
17.2
34.8
22.629.8
59.3
34.9
45.941.2
55.2
30.936.1
6872.4
57.8
103.5
95.2
58.3
110.1
0
20
40
60
80
100
120
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
Qtr
4
2005 2006 2007 2008 2009
Coca-Colas MPI over 5 years
23.4
36.7 43.3
58.6
91.8
Insights provided using the MPI have enhance Cokes
performance in the 3 East African countries, and an
example of that is shown below.
A one number
figure that
indicates the
size, quality andextent of acompanies
publicity over
time
MPI measuresonly editorial or
news content, not
the advertising
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Benefits of media publicity
Form publicity strategy with factual market data
Measure & evaluate; learn & act
Identify best practice and benchmark peers
Define the perception of community investment
Ensure communication plans are in line with business
objectives
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Company X Performance against targets
2010-Kenya.
ELEMENT TARGET Qtr 1 Qtr 2 (Q3) (Q4)
MPI 67.1 80.8 76.7 58.0 47.0
Frequency 489 508 499 256 182
Tonality +ve 95% 100% 100% 100% 100%
Prominence 3.1 2.9 3.5 2.9 1.7
Media splits %
Radio, TV, Print
20 20- 60 20 25 55 25-23-52 12 12 76 6 - 18 - 76
KPLC Rights Issue Publicity
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KPLC Rights Issue Publicity
Period Main Issues Covered
Total no in
Frequency
Pre Launch(around October)
Issues of converting shares currently held by
the government. 87% of those held by the
Kenyan government
115
Dates of the rights issues commencement
announced to be 22nd Nov with trading
starting on 15th Dec
Share holder approval of the rights issues
floatation and the plans of how the money
to be raised from this exercise will be used.
Launch(November 2010)
Unveiling the price of new shares
106The rights issue sales commence with the
last days showing increased demand
Rights issue exercise close after 22 days of
trading
Post Rights Issues(22nd December )
Expected to raise Ksh 9.5 billion shillings
78KPLC board of directors declare the rights
issues exercise a success
Grand Total 299
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Coca-Cola
CopaCoca-Cola
Stadiumbranding
Trophy
tour
Golf
Spriteslam
basketball
MPI 91.8
Stadium Branding & The Trophy Tour
greatly contribute to Cokes visibility
Coke enhanced their support for
sports in 2009, and it contributed
to their visibility throughout the
year
The Stadium Branding initiative is
a good example of brandPR, which worked particularly well
prior to the political dispute that
ensued
The trophy tour captured the
hearts and minds of soccer lovers
across the globe with KenyasPresident receiving the trophy in a
well covered event.
Copa Coca-Cola has run for 4
years, with each year getting
more publicity that the previous
one
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Orange
OrangeCECAFA
NationalRugbyTeam
WomensHockey
MPI 70.7
CECAFA sponsorhip boosts Oranges
visibility among key consumers in 2009
The CECAFA African soccer
tournament sponsorship received
a large amount of media
coverage in Q4 2009, including
live coverage of the matches
International and continentalsoccer tournaments appeal to a
broad base of consumers
The CECAFA sponsorship
contributed about 50% of the
Orange coverage in that quarter,
and it worked to create aemotional connection to the
brand among consumers
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7478.9
40.3
103.8
57.5
51.4
70.9
64
40
80.8
2117.7 19
106108.3
50.5
57
86
69.3
28.6
49.445.7
38
68
30.3
18.8
26.7
114.5
104.4
94.287.1
74.1
69.265.2
52.348.6
42.7 41.4
25.2 24.9
0
20
40
60
80
100
120
140
Safaricom EABL KPLC KCB Airtel KQ Telkom EquityBank
Barclays Coca-Cola EssarTelecom
Unilever Bamburi
Qtr 1 Qtr 2 Qtr 3 Qtr 4
MPI Scores Q4 2010
100.7 90.8
73.466.3 66.0 59.9 56.5 55.3 52.7
42.729.1 27.0 25.1
0.0
20.0
40.0
60.0
80.0
100.0120.0
Annual Average 2010
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Thank You