Media Research May 2011 v2

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    Reaching your audiences

    effectively and efficiently

    Synovate pan AfricaMedia Research & Monitoring Division

    2011

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    Media Research & Monitoring Division

    In 6 African countries

    Kenya

    Uganda

    Tanzania Ghana

    Zambia

    Mozambique

    Markets targeted for expansion

    Angola

    Nigeria

    DRC

    Malawi1

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    Media Monitoring & Media Research

    Ad Verification

    Online media monitoringAdvertising expenditure

    Competitive reviews

    Editorial monitoringMedia content analysis

    GRP analysis

    Audience measurement

    Planning insights

    Campaign evaluation

    Station profiling

    Online engagement

    Omnibus survey

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    From tracking 1 TVstation and 1 radio

    station in Kenya 28

    years ago to

    3

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    To over 436 media brands today!

    COUNTRY YEARS RADIO TV PRINT

    Kenya 28 52 8 67

    Uganda 19 81 8 29

    Tanzania 19 32 7 64

    Ghana 10 16 6 16

    Zambia 8 14 3 11

    Mozambique 3 6 4 12

    TOTAL 87 201 36 199

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    Audience Research Media Studies Across Africa

    Kenya Audience Research

    Foundation

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    Country Sample SizeMost Recent

    SurveyNext Survey

    Kenya 4,300 per quarter Q1 2011 Q2 2011

    Uganda

    N= 5,000 in 2008

    N= 3,000 in 2009

    N= 3,000 in 2010

    February 2011 Jan 2012

    Tanzania

    N= 5,000 in 2008

    N= 3,000 in 2009

    N= 3,000 in 2010

    June 2011 Jan 2012

    Mozambique N= 2,000 in 2009 May 2009 2011

    Ghana N=2,400 May 2011 June 2011

    Zambia N=2,000 2004 July 2011

    Omnibus opportunities available on the AMPs Surveys

    Audience Measurement across Africa

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    Establishment Phase 2011 Methodology

    Sampling

    Sample representation: National Probability Survey

    Sampling Methodology: Multistage Cluster Sampling with PPPS Sample coverage: All districts

    Target population: Those aged 15+ (22 million)

    Sample weighting:According to Kenya National Population and

    Housing Census 2011

    Sampling units: Households

    Data Collection

    Stage 1: Face-to-Face interviews

    Stage 2: 7-day diary kept by P7D media consumers

    Diary types: TV, Radio and Print

    Survey Dates: January to March 2011

    Reporting domains

    TV: Total Survey Area, Urban, Rural & Nairobi

    Radio: By topography (See slide deck on new 2011 topographies)

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    How PPMs work

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    Seismic

    ParadigmShift

    From..

    15 minute x 15 minute ratings

    Rolling Monthly data

    No break ratings

    Average programme ratings

    Weekly samples

    Estimated reach and frequency

    No proper inventory control

    No real campaign evaluation

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    TheParadigm

    shift..

    Continuous and boost panels

    Minute x minute programme and

    spot ratings

    Regular, current data

    Actual reach and frequency

    Full inventory control

    Accurate campaign evaluation

    More professional selling and buying

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    Up-market Kenyan

    youth Ages 18-35

    LSM 12+

    Living in urban areas

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    Values Image, success, in-crowd

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    Interests media, music, fashion, sports

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    Opinions shaped by media personalities &

    strong leaders

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    Activities relationships, clubbing, city life,

    the hustle

    66% of the

    influential youth

    are in Nairobi

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    Middle income

    Kenyan youth Ages 18-35

    LSM 5-11

    Living in urban areas

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    Values Stability, patriotism, security &

    hard-work

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    Interests Sports, Gospel & African

    music, local programs & soaps

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    Opinions Shaped by sportsmen,

    celebrities, young politicians, musicians

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    Activities Hanging out, relationships,

    savings, concerts, church

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    Bottom of thepyramid Kenyan

    youth Ages 18-35

    LSM 1-4

    Rural and urban

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    Values Survival, religious, hope, family,

    social, tradition

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    Interests social gatherings, market days,

    subsistence farming, music

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    Opinions formed by politicians, elders,

    radio personalities, relatives living in urban

    areas

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    Activities weddings, funerals, rites of

    passage, soccer, social home visits

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    Media habits of

    Kenyan youth LSM 12+, Urban

    LSM 5-11, Urban

    LSM 1-4, Rural/Urban

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    This group is very mediasavvy

    Low internet penetration

    within this group in the

    past 7 days

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    Key stations: Citizen, Kiss, Easy, QFMMiddle income youth

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    NTV & KTN reach is strong among the high income

    youth

    BASE: PAST 7 DAYS TV VIEWERS

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    Media associated with costs & electricity

    trend lower than in other income groups

    Radio reaches to entire low income group, while

    TV reaches about a quarter of them

    Over half of them send SMS, but only 3%participated in an SMS promotion in the past 7days

    Mobile Cinema reach is surprisingly low

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    Kiswahili radio stations top the reach list

    among this youth group

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    Citizen TV & KBC are the key TV stations

    that reach the low end youth

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    Media Scene Kenya

    Q3 2010

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    CENTRAL

    GREATER NAIROBI

    LAKE

    LOWEREASTERN

    NORTHWESTERN

    RIFT

    SOUTH NYANZA

    SOUTH RIFT

    UPPEREASTERN

    WESTERN NORTH EASTERN

    COAST

    2007

    16 Topos

    KARF 2011 Media TopographiesChanges between 2007 & 2011

    2011

    12 Topos

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    Kenyans become more affluentLSM comparisons between 2007 & 2011

    0%

    10%

    20%

    30%

    40%

    EST 2007 EST 2011

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    Radio is universal, internet use growsMedia incidence Past 4 Weeks & Past 7 Days

    94%

    68%

    55%

    9%

    99%

    71%

    48%

    16%

    95%

    49%

    27%

    13%

    0%

    20%

    40%

    60%

    80%

    100%

    Radio TV Print Internet

    P4W (EST 2007) P4W (EST 2011) P7D (EST 2011)

    Base: 22.0m

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    Channel time allocation & time spent viewingby local, African, international content

    International

    39%

    Local52%

    African9%

    International

    30%

    Local

    60%

    African10%

    Share of time allocated

    by genreShare of time spent

    viewing by genre

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    37%

    15%

    12%

    6% 6%5% 4% 3% 3% 2% 2% 2% 2% 2%

    33%

    7%10%

    19%

    3%

    8%

    2% 3%4% 4%

    1% 1%

    3%1%

    -10%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Time Allocated Time Spent

    Genre time allocated Vs time spent

    viewing overall

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    Share of Time Spent Listening by MainLanguage of Broadcasting

    Greater Nairobi Topography

    Top 5 Radio Stations Reach

    Per capita radio listening data

    Average # of radio stations listened to per week=3.8

    Average # of hrs spent listening to radio per day=4.5

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    Central Topography

    Per capita radio listening data

    Average # of radio stations listened to per week=3.5

    Average # of hrs spent listening to radio per day=5.4

    Share of Time Spent Listening by MainLanguage of Broadcasting

    Top 5 Radio Stations Reach

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    Western Topography

    Per capita radio listening data

    Average # of radio stations listened to per week=3.9

    Average # of hrs spent listening to radio per day=8.2

    Share of Time Spent Listening by MainLanguage of Broadcasting

    Top 5 Radio Stations Reach

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    Base: 6.0m (Past 7 Days Newspaper Reader)

    Newspaper readership profile

    Solus print

    readers, 36%

    Dual print

    readers, 44%

    Multiple (3+)

    print

    readers, 20%

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    Media Mix Return

    on Investment Determine the best mix of

    media brands to reach your

    target groups effectively

    Best applied for campaign

    planning and evaluation

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    82%

    83%

    75%

    45%

    96%

    92%

    34%

    0% 20% 40% 60% 80% 100%

    Radio Mix Coverage of M-PESA Target

    Radio Mix Coverage of target population

    TV Mix Coverage of M-PESA Target

    TV Mix Coverage of target population

    Media Mix Coverage of M-PESA Target

    Media Mix Coverage of target population

    M-PESA Target sizing (LSM:LSM4-11, Age:18-35)

    Target Population: Age 15+, 21.1 million

    M-PESACAMPAIGN

    Media Fit Dashboard

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    12%

    13%

    44%

    45%

    54%

    73%

    10%

    12%

    40%

    41%

    51%

    68%

    0% 20% 40% 60% 80% 100%

    Classic TV

    K-24

    KTN

    NTV

    KBC

    Citizen

    P7D TV M-PESA Target

    M-PESACAMPAIGN

    TV Audience Fit Dashboard

    M-PESACAMPAIGN

    TV Spends

    Station Gross Adspend SoS

    CTV 4,916,790.00 47%

    KTN TELEVISON 2,575,550.00 24%

    KBC TELEVISION 2,040,650.00 19%NTV 812,233.00 8%

    K24 181,500.00 2%

    CLASSIC TV 45,815.00 0.01%

    TV Total 10,572,538.00 100%

    Determine the best advertising media mix to get the best Return on Investment

    for your advertising

    Clearly defines which media performs the best within your target group

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    0%

    0%

    1%

    1%

    2%

    4%

    5%

    5%

    6%

    6%

    7%

    9%

    11%

    15%

    18%

    20%

    27%

    58%

    0%

    1%

    4%

    1%

    3%

    3%

    3%

    5%

    10%

    10%

    4%

    7%

    10%

    15%

    12%

    12%

    22%

    59%

    0% 10% 20% 30% 40% 50% 60% 70%

    East FM

    Radio Star (Kisii)

    Egesa Fm

    Radio Rahma/pulse

    Muuga FM

    Pw ani FM

    Hope FM

    KBC English

    Ramogi FM

    West FM/Bungoma FM

    Capital FM

    Mbaitu FM

    Kass FM

    Inooro FM

    Metro FM

    Classic FM

    Q fm

    Radio Citizen

    P7D TV M-PESA Target

    M-PESACAMPAIGN

    Radio Audience Fit Dashboard

    Station Gross Adspend SoS

    KASS FM 75,529,157.00 31%

    WEST FM 37,893,447.00 16%

    INOORO FM 32,021,190.00 13%

    MBAITU FM 22,781,987.00 9%

    CITIZEN FM 21,262,783.00 9%

    RAMOGI FM 107.1 19, 393, 365.00 8%

    CLASSIC FM 9,010,925.00 4%

    STAR FM 8,313,177.00 3%

    HOPE FM 7,818,158.00 3%

    PWANI FM 4,001,567.00 2%

    EAST FM 2,792,681.00 1%

    CAPITAL FM 1,216,800.00 1%

    MUUGA FM 168,284.00 0%

    Q FM 37,500.00 0%

    RADIO RAHMA 23,800.00 0%

    METRO FM 18,880.00 0%

    EGESA FM 10,500.00 0%

    ENGLISH SERVICE 2,753.00 0%

    RADIO Total 242,296,954.00 100%

    Align the advertising

    weight in each

    station to match its

    reach and

    effectiveness

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    Media PublicityIndex Q4 2010

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    Overall coverage of issues by the media

    Base:2,765 Clips

    Base:2,951 Clips

    Qt r 4 2010 Issues

    Qt r 3 2010 Issues

    The data used in this analysis is collected over a period ofthree months from a select number of publications andbroadcaststations.Information is collected from 1st to 3rd and the last pages ofnewspapers.On TV information is collected for the first 10 minute of

    news.

    2%

    3%

    6%

    9%

    15%

    20%

    45%

    0% 10% 20% 30% 40% 50%

    Environment

    International Issues

    Business

    Sports

    Governance

    Social Issues

    Politics

    2%

    3%

    4%

    10%

    19%

    21%

    41%

    0% 10% 20% 30% 40% 50%

    Environment

    International Issues

    Business

    Sports

    Governance

    Social Issues

    Politics

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    10.2

    31.4

    17.2

    34.8

    22.629.8

    59.3

    34.9

    45.941.2

    55.2

    30.936.1

    6872.4

    57.8

    103.5

    95.2

    58.3

    110.1

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    2005 2006 2007 2008 2009

    Coca-Colas MPI over 5 years

    23.4

    36.7 43.3

    58.6

    91.8

    Insights provided using the MPI have enhance Cokes

    performance in the 3 East African countries, and an

    example of that is shown below.

    A one number

    figure that

    indicates the

    size, quality andextent of acompanies

    publicity over

    time

    MPI measuresonly editorial or

    news content, not

    the advertising

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    Benefits of media publicity

    Form publicity strategy with factual market data

    Measure & evaluate; learn & act

    Identify best practice and benchmark peers

    Define the perception of community investment

    Ensure communication plans are in line with business

    objectives

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    Company X Performance against targets

    2010-Kenya.

    ELEMENT TARGET Qtr 1 Qtr 2 (Q3) (Q4)

    MPI 67.1 80.8 76.7 58.0 47.0

    Frequency 489 508 499 256 182

    Tonality +ve 95% 100% 100% 100% 100%

    Prominence 3.1 2.9 3.5 2.9 1.7

    Media splits %

    Radio, TV, Print

    20 20- 60 20 25 55 25-23-52 12 12 76 6 - 18 - 76

    KPLC Rights Issue Publicity

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    KPLC Rights Issue Publicity

    Period Main Issues Covered

    Total no in

    Frequency

    Pre Launch(around October)

    Issues of converting shares currently held by

    the government. 87% of those held by the

    Kenyan government

    115

    Dates of the rights issues commencement

    announced to be 22nd Nov with trading

    starting on 15th Dec

    Share holder approval of the rights issues

    floatation and the plans of how the money

    to be raised from this exercise will be used.

    Launch(November 2010)

    Unveiling the price of new shares

    106The rights issue sales commence with the

    last days showing increased demand

    Rights issue exercise close after 22 days of

    trading

    Post Rights Issues(22nd December )

    Expected to raise Ksh 9.5 billion shillings

    78KPLC board of directors declare the rights

    issues exercise a success

    Grand Total 299

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    Coca-Cola

    CopaCoca-Cola

    Stadiumbranding

    Trophy

    tour

    Golf

    Spriteslam

    basketball

    MPI 91.8

    Stadium Branding & The Trophy Tour

    greatly contribute to Cokes visibility

    Coke enhanced their support for

    sports in 2009, and it contributed

    to their visibility throughout the

    year

    The Stadium Branding initiative is

    a good example of brandPR, which worked particularly well

    prior to the political dispute that

    ensued

    The trophy tour captured the

    hearts and minds of soccer lovers

    across the globe with KenyasPresident receiving the trophy in a

    well covered event.

    Copa Coca-Cola has run for 4

    years, with each year getting

    more publicity that the previous

    one

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    Orange

    OrangeCECAFA

    NationalRugbyTeam

    WomensHockey

    MPI 70.7

    CECAFA sponsorhip boosts Oranges

    visibility among key consumers in 2009

    The CECAFA African soccer

    tournament sponsorship received

    a large amount of media

    coverage in Q4 2009, including

    live coverage of the matches

    International and continentalsoccer tournaments appeal to a

    broad base of consumers

    The CECAFA sponsorship

    contributed about 50% of the

    Orange coverage in that quarter,

    and it worked to create aemotional connection to the

    brand among consumers

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    7478.9

    40.3

    103.8

    57.5

    51.4

    70.9

    64

    40

    80.8

    2117.7 19

    106108.3

    50.5

    57

    86

    69.3

    28.6

    49.445.7

    38

    68

    30.3

    18.8

    26.7

    114.5

    104.4

    94.287.1

    74.1

    69.265.2

    52.348.6

    42.7 41.4

    25.2 24.9

    0

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    140

    Safaricom EABL KPLC KCB Airtel KQ Telkom EquityBank

    Barclays Coca-Cola EssarTelecom

    Unilever Bamburi

    Qtr 1 Qtr 2 Qtr 3 Qtr 4

    MPI Scores Q4 2010

    100.7 90.8

    73.466.3 66.0 59.9 56.5 55.3 52.7

    42.729.1 27.0 25.1

    0.0

    20.0

    40.0

    60.0

    80.0

    100.0120.0

    Annual Average 2010

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    Thank You