Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The...

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Mecklenburg County Public Health Service & Program Directory GIBBIE HARRIS, MSPH, BSN HEALTH DIRECTOR NOVEMBER 2020

Transcript of Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The...

Page 1: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Mecklenburg County Public HealthService & Program DirectoryGIBBIE HARRIS, MSPH, BSN

HEALTH DIRECTOR

NOVEMBER 2020

Page 2: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Table of Contents Our Vision & Mission 3

What We Do May Impact You 4

Public Health Service Locations 5-6

Population Health 7-11

Clinical Services 12-20

Case Management & Health Partnerships 21-34

Preventive Health 35-43

This directory is intended to provide a brief overview of the services and programs provided by the Mecklenburg County Public Health Department. A brief description of each of the programs and services is provided, along with the contact phone number and office address.For more information please visit:www.meckhealth.org

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Our Mission & Vision

Mission: To promote and protect the public’s health.

Vision: Mecklenburg County Health Department assures the health and safety of our diverse and changing community today and for future generations.

10 Essential Services of Public Health

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What We Do May Impact YouIn addition to providing clinical services, Public Health also…o Conducts over 12,000 restaurant, lodging, nursing home and childcare center

inspections each yearo Manages the Village HeartB.E.A.T. program, a faith-based fitness competition

focused on improving cardiovascular healtho Monitors for mosquitoes that may carry Zika or other viruseso Investigates over 4,000 potential cases of infectious diseases such as Hepatitis

A, E. coli and Salmonella o Staffs Charlotte-Mecklenburg Schools with nurseso Registers over 28,000 birth and death certificates each year

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Public Health Service LocationsNorthwest Health Department – 2845 Beatties Ford Road◦ Clinical Services, Tuberculosis (TB)/Refugee, Women Infants &

Children (WIC), HIV Outreach/Case Management, Maternal Child Health Programs

Southeast Health Department – 249 Billingsley Road◦ Central Administration, Clinical Services, Policy & Prevention, CAP,

Community Engagement

Valerie Woodard Center – 3205 Freedom Drive◦ Community Resource Center, WIC, Immunizations, Communicable

Disease, Environmental Health, CDSA, Trauma & Justice Partnerships, HIV/STI Outreach and Surveillance, Ryan White, School Health

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Valerie C. Woodard Center

Northwest Health Department

Southeast Health Department

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Public Health Service Locations (Cont’d)

Charlotte East – 5624 Executive Center Drive◦ Women, Infants, and Children (WIC), CMARC

services (Case Management for At-Risk Children)

CMC Biddle Point – 1801 Rozzelles Ferry Road◦ Pediatric Dental Clinic

Hal Marshall Annex – 618 N. College Street◦ Birth & Death Certificates, Triple P, ICO4MCH,

Office of Innovation & Strategy, Call Center, Preparedness

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Hal Marshall Annex

Charlotte East

CMC Biddle Point

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Population HealthoEpidemiology

oOffice of Community Engagement

oOffice of Policy & Prevention

oPreparedness

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Presenter
Presentation Notes
Public Health Operates Under the Following Rules & Regulations: HIPAA North Carolina General Statutes 130A Medicaid Local Public Health Ordinances OSHA Federal… Non-discrimination Title X ADA NC Division of Public Health Policy
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EpidemiologyOrganizes, analyzes, and distributes health indicator data to staff, city and county agencies, nonprofit agencies, the media and the general public.

Located: Southeast Public Health

Contact: [email protected]

8Population Health

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Office of Community Engagement

Works with cross-cultural collaborations and community-based approaches to promote health, health equity and reduce health-related disparities. Village HeartB.E.A.T. (Building Education and Accountability Together), a core initiative, engages and trains members of faith-based organizations, small businesses, and community partners in strategies to prevent chronic disease.

Located: Southeast Public Health, Staff work in the community

Contact: (980) 314-9027

9Population Health

Presenter
Presentation Notes
This service provides cross-cultural collaborations and community-based participatory approaches to promote health and health equity and reduce health-related disparities. Village HeartBEAT (Building Education and Accountability Together), one of the core initiatives, demonstrates the service’s components by engaging and training members of faith-based organizations (FBOs), small businesses, and community partners to strategically address chronic disease prevention along the public health continuum: from conceptualization and development, to implementation and dissemination.
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Office of Policy & Prevention

Program focuses on chronic disease prevention and addresses tobacco control, food access, active living, and youth engagement through policy, systems, and environmental change strategies.

Located: Administrative Offices -Southeast Public Health

Contact: (980) 314-9063

10Population Health

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Public Health PreparednessProvides public health preparedness coordination and training. Supports the National Response Framework and the National Incident Management System. Includes continual enhancement of: all hazards planning; coordination, assessment, and surveillance capacities; and risk communication.Located: Hal Marshall AnnexContact: (704) 314-1605

11Population Health

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Clinical Services◦ Adult & Adolescent Health Clinic◦ Immunization Clinic◦ Laboratory Services◦ Medical Records◦ Patient Services◦ Pediatric Dental Clinic◦ Refugee Health◦ Tuberculosis (TB) Clinic

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Adult & Adolescent Health Clinic (Clinic A)Clinic includes health exams and screenings for breast and cervical cancer, sexually transmitted infections, and family planning. Located: Southeast and Northwest Public HealthContact: (704) 336-4700

13Clinical Services

Presenter
Presentation Notes
Statutes/Rules: Title X of the Public Health Service Act, 42U.S.C 300, et seq Breast and Cervical Cancer Prevention and Treatment Act (BCCPTA) of 2000
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Immunization ClinicProvides age appropriate immunizations to children and adults.

Located: Southeast and Northwest Public Health & Valerie Woodard Center

Contact: (704) 336-4700

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Presenter
Presentation Notes
Statutes/Rules: N.C.G.S. §130A-152-155, 156-158. Article 17 – Childhood Vaccine-Related Injury Compensation Program
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Laboratory ServicesProvides quality-assured laboratory procedures in support of all Public Health clinical services and Communicable Disease Control.Services include testing for sexually transmitted infections, pregnancy, anemia, rabies titers for the veterinary community, and hepatitis status. Services are provided through a contract with LabCorp.Located: Northwest and Southeast Public HealthContact: (980) 314-9097

15Clinical Services

Presenter
Presentation Notes
Statutes/Rules: Clinical Laboratory Improvement Amendment (CLIA)
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Medical RecordsAssures accuracy and integrity of patient record information through record management in various forms such as paper and electronic media. Responds to request for copies of patient records. Located: Southeast and Northwest Public Health Contact: (704) 336-6498

16Clinical Services

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Patient ServicesCoordinates registration process for all patients. Includes call center and in-person registration at the main facilities.

Located: Southeast Public Health, Northwest Public Health, Hal Marshall AnnexContact: (704) 336-6400

17Clinical Services

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Pediatric Dental ClinicProvides preventative and comprehensive dental treatment for uninsured and underinsured children ages 1-17.

Located: CMC Biddle Point

Contact: (980) 314-9600

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Presenter
Presentation Notes
The Pediatric Dental Services offers a full range of dental treatment for the Pediatric Patient age 17 and under (including treatment under General Anesthesia), with a major focus on dental caries prevention services. This service also offers a community component, which includes dental screenings and dental education for children that reside in Mecklenburg County. Statutes: N.C.G.S. § 130A-366-367. Title 21 of the US Social Security Act
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Refugee HealthThe clinic provides communicable disease screening and referral for follow-up medical care. Persons who are eligible:

1. Have been processed through the US Department of Immigration and Naturalization

2. Have been granted official status as a Refugee, Parolee or Asylee

3. Are relocating to Mecklenburg County

Located: Northwest Public Health

Contact: 980-314-9476 (Refugee Nurse’s Line)980-314-9473 (Assistance with I-693s)

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Presenter
Presentation Notes
Rules: CDC Guidelines and Requirements
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Tuberculosis (TB) ClinicThe clinic provides services to persons suspected of or diagnosed with TB Disease or Infection, persons who request a TB skin test or need screening for TB Disease or Infection.

Located: Northwest Public Health

Contact: (704) 432-9470 (TB Nurse’s Line)

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Presenter
Presentation Notes
Statutes/Rules: N.C.G.S. § 15A-534.5. N.C.G.S. § 90-21.5. N.C.G.S. § 90-85.34A. N.C.G.S. § 130A -25, 134 – 137, 139 - 147. N.C.G.S. § 153A-225. 10A NCAC 41A.101-105, 201-202, 205-206, 209-211, 907.
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Case Management & Health Partnerships ◦ Children’s Developmental Services Agency (CDSA)◦ Community Alternatives Programs◦ Maternal & Child Health Programs

◦ Care Management for At-Risk Children (CMARC)◦ Child Care Health Consultants (CCHC)◦ Improving Community Outcomes for Maternal and

Child Health (ICO4MCH)◦ Postnatal and Newborn Home Visit Services◦ Care Management for High Risk Pregnancies

(CMHRP)◦ Trauma & Justice Partnerships

◦ Child Development-Community Policing (CD-CP)◦ Crisis Intervention Teams (CIT)

◦ Women, Infants & Children (WIC)21

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Children’s Developmental Services Agency (CDSA)The Children’s Developmental Services Agency is the local agency for Early Intervention in our community and is part of the statewide NC Infant-Toddler Program. The CDSA supports families who have children from birth to age three who have developmental delays or who are at risk for problems with their development. Case management and therapy services are provided in the community (family homes, childcare) and focus on natural learning opportunities within child and family routines and activities.

Located: Administrative Offices – Valerie Woodard Center, Staff work in the community

Contact: (704) 336-7130

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Presenter
Presentation Notes
Statutes/Rules: Individuals with Disabilities Education Act, 108-446 N.C.G.S. § 130A-126. N.C.G.S. § 143B-139.6A.
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Community Alternative Programs (CAP)Provides case management of in-home services that assist eligible Disabled Adults and Medically Fragile Children to live safely in their homes with a support system and avoid placement in an institution.

Located: Administrative Offices -Southeast Public Health

Contact: (704) 336-4674

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Presenter
Presentation Notes
Statutes/Rules: Medicaid
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Maternal Child Health ProgramsoCase Management for At-Risk Children (CMARC)

oChild Care Health Consultants (CCHC)

oImproving Community Outcomes for Maternal and Child Health (ICO4MCH)

oPostnatal and Newborn Home Visit Services

oCase Management for High Risk Pregnancies (CMHRP)

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Care Management for At-Risk Children (CMARC)Provides care management to support families with children ages zero to five, who need access to health care and social supports. Care managers assist families in promoting the health and overall wellbeing for the children.

Located: Administrative Offices - Northwest Public Health, Staff work in the community

Contact: (980) 314-9340

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Child Care Health Consultants (CCHC)Consultants assist licensed child care centers to establish policies and procedures to promote and improve the health and safety of children ages zero to five.

Located: Administrative Offices - Northwest Public Health

Contact: (980) 314-9341

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Improving Community Outcomes for Maternal Child Health (ICO4MCH)Improving Community Outcomes for Maternal and Child Health (ICO4MCH) works collaboratively within Mecklenburg and Union Counties to improve birth outcomes, reduce infant mortality and improve health among children aged zero to five. ICO4MCH aims encourage reproductive life planning, support breastfeeding success and promote positive parenting.

Located: Hal Marshall Annex, staff work in the community

Contact: (980) 314-9595

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Postnatal and Newborn Home Visit ServicesProvides a home visit by a Registered Nurse (RN) to assess mother and baby. The program's goal is to complete the home visit within two weeks of delivery. The RN will provide screening and guidance to the mother and baby to promote well-being within the post-partum period.

Located: Administrative Offices - Northwest Public Health, Staff work in the community

Contact: (980) 314-9358

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Care Management for High Risk Pregnancies (CMHRP)Provides care management services for high riskpregnant women. Care managers assist pregnant women with connecting with medical homes to promote healthy outcomes for mom and baby for up to two months after delivery.

Located: Administrative Offices - Northwest Public Health, Staff work in the community

Contact: (980) 314-9358

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Trauma & Justice PartnershipsoChild Development –Community Policing (CD-CP)

oCrisis Intervention Teams (CIT)

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Page 31: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Child Development – Community Policing (CD-CP)

Program establishes a close working relationship among police officers, mental health clinicians and child protective service workers to ensure a coordinated community response to children and families experiencing neglect, abuse, and exposure to violence and other trauma.

Located: Administrative Offices – Valerie Woodard Center, Partner with Police Divisions

Contact: (704) 614-3691

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Page 32: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Crisis Intervention Teams (CIT)A pre-booking jail diversion program, a community-based collaboration between law enforcement, mental health agencies, consumers and family members, National Alliance on Mental Illness (NAMI)-Charlotte, and Central Piedmont Community College (CPCC).

Located: Administrative Offices – Valerie Woodard Center, Partner with Police DivisionsContact: (704) 614-3691

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Page 33: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Women, Infants & Children (WIC)Provides basic nutrition services to eligible pregnant, breastfeeding, and postpartum women, infants and children up to age five. Services include nutritional assessment, education, and issuance of a monthly healthy food package. The Breastfeeding Program provides support for breastfeeding clients through education, peer counseling and educational material.Located: oCharlotte EastoNorthwest Public HealthoValerie Woodard Center

Contact: (704) 336-4700

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Presenter
Presentation Notes
Statutes/Rules: Section 17(a) of the Child Nutrition Amendments of 1978 Healthy, Hunger-Free Kids Act of 2010 USDA, Special Supplemental Nutrition Program for WIC, Award NC700705, 7 CFR 246, CFDA 10.557
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Preventive Health◦ Communicable Disease Control◦ Environmental Health

◦ Food & Facilities Sanitation◦ Groundwater & Wastewater Services◦ Pools & Environmental Health Services

◦ Ryan White Program◦ School Health◦ STI/HIV Outreach & Case Management◦ STI Investigations & Surveillance

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Communicable Disease ControlInvestigates, reports and controls the spread of reportable general category communicable diseases and outbreaks; provides consultation services to medical providers, childcare providers, schools, veterinarians, & businesses; investigates human animal bites and animal exposure to rabies; and monitors health services in Adult Day Health facilities.

Located: Valerie Woodard Center

Contact: (704) 336-2817

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Presenter
Presentation Notes
Investigates, reports and controls the spread of reportable general category communicable diseases and outbreaks; provides consultation services to medical providers, child care providers, schools, veterinarians, & businesses; investigates human animal bites and animal exposure to rabies; monitors health services in Adult Day Health facilities; and provides public health preparedness coordination and training. Statutes/Rules: The Communicable Disease Control Act of 1972 (P.L. 92-449) N.C.G.S. § 130A, Article 6. Communicable Disease Control. The North Carolina Administrative Code, Title 15A, Chapter 19, Subchapter 19A-Communicable Disease Mecklenburg County Health Ordinance Rules Governing the Control of Rabies and Other Zoonoses North Carolina Public Health Preparedness Act, S.L. 2004-80 N.C.G.S. § 131D-6 and 143B-153. Certification of Adult Day Health/Day Care Centers
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Ryan White ProgramMecklenburg County is a grantee recipient of federal grant funds under Part A Ryan White Treatment Modernization Act. The Ryan White Program provides medical and support services for eligible people living with HIV.Located: Valerie Woodard Center

Contact: (980) 314-1611

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Presenter
Presentation Notes
Mecklenburg County is a grantee recipient of federal grant funds under Part A Ryan White Treatment Modernization Act. The Ryan White Program provides HIV-related health and support services. Statutes/Rules: Health Resources & Services Administration (HRSA)
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School HealthNurses and nutritionists provide preventive, consultative, and direct health services during the school day for students attending Charlotte-Mecklenburg Schools (CMS). Works with: 144,000 students across 164 CMS schoolsLocated: 164 CMS schools, Administrative Offices –Valerie Woodard CenterContact: (980) 314-9550

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Presenter
Presentation Notes
Highly skilled nurses and nutritionists provide preventive, consultative, and direct health services during the school day for students attending Charlotte-Mecklenburg Schools (CMS). Nurses collaborate with other Health Department programs, CMS and community partners to help assure that students have a healthy, safe, and supportive learning environment. Families Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) Immunizations:
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STD/HIV Outreach & Case ManagementProvides education, testing, counseling and case management for HIV & sexually transmitted diseases.

Located: oAdministrative Offices at Northwest Public HealthoStaff outreach and testing in the communityoClinic testing at Northwest and Southeast Public

Health

Contact: ◦ Outreach: (980) 314-9291 or (704) 432-TEST(8378)◦ Case Management: (980) 314-9290

38Preventive Health

Presenter
Presentation Notes
Provides education, testing, counseling and case management for HIV/AIDS & sexually transmitted diseases. Statutes/Rules: N.C.G.S. § 143B-139.6A.
Page 39: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

STD Surveillance & InvestigationsProvides investigation, surveillance and reporting of syphilis, HIV/AIDS, and other sexually transmitted infections in order to control major epidemic threats to the community.

Located: Valerie Woodard Center

Contact: (704) 432-1742

39Preventive Health

Presenter
Presentation Notes
This service provides investigations, education, and counseling for clients diagnosed with or exposed to syphilis, HIV/AIDS, and other sexually transmitted diseases. Statutes/Rules: The Communicable Disease Control Act of 1972 (P.L. 92-449) N.C.G.S. § 130, Article 6, Communicable Disease Control The North Carolina Administrative Code, Title 15A, Chapter 19, Subchapter 19A-Communicable Disease
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Environmental Health Services◦ Food & Facilities Sanitation◦Groundwater & Wastewater Services◦ Pools & Environmental Health Services

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Page 41: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Food & Facilities SanitationProvides plan review, permitting and evaluation of restaurants, temporary food services, meat markets, hotels, hospitals, nursing homes, child care centers, and schools. Staff also investigate child lead poisoning cases.Located: Administrative Offices – Valerie Woodard Center, Staff work in the fieldContact: (980) 314-1634

41Preventive Health | Environmental Health

Presenter
Presentation Notes
Provides plan review, permitting and evaluation of a wide range of facilities and installations including restaurants, temporary foodservices, meat markets, hotels, hospitals, nursing homes, child care centers, schools, onsite wastewater (septic) systems, private wells, swimming pools, and tattoo artists. Division staff also investigate child lead poisoning cases, reduce exposure to contaminated groundwater, and assist with control of mosquitoes and rats to protect public health. FFS N.C.G.S. § 130A-235, Institution Sanitation  N.C.G.S. § 130A-236, School Building Sanitation N.C.G.S. § 130A-131.7 through 131.9H, Childhood Lead Poisoning N.C.G.S. § 110-91(1), Child Care Sanitation N.C.G.S. § 130A-247 through 250, Food & Lodging Sanitation N.C.G.S. § 130A-21, Embargo Authority Mecklenburg County Health Ordinance Governing Child Day Care Homes N.C.G.S. § 130A-251 through 258 Broad statutes: N.C.G.S. § 130A-17, Right of Entry and N.C.G.S. § 130A-39 Powers and Duties of a Local Board of Health     PEHS Pools: N.C.G.S. §130A-280-282. and 15A NCAC 18A.2500. Tattoo: N.C.G.S. §130A 15-283. and NCAC 18A.3200. N.C.G.S. §13A-496 (Smoking in Restaurants/Bars) Rules Governing Public Swimming Pools in Mecklenburg County Mecklenburg County Health Ordinance Rules Governing Residential Swimming Pools Mecklenburg County Health Regulations Regarding Carbon Monoxide Mecklenburg County Health Ordinance Rules Governing Mosquito Control Mecklenburg County Health Ordinance Rules Governing Rat Control Mecklenburg County Health Ordinance Rules Governing the Control of Rabies and other Zoonoses Mecklenburg County Health Department Rules Governing Recreational Whitewater Systems GWS Sewage Treatment: N.C.G.S. § 130A-9. and 15A NCAC 18A.1900. Groundwater Classification Standards: N.C.G.S. § 143-214.1; 143-214.2; 143-215.3; 143B-282; 15A NCAC 02L Well Construction Standards: N.C.G.S. § 87-87. and 15A NCAC 02C.0101. Mecklenburg County Groundwater Well Regulations
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Groundwater & Wastewater ServicesProvides plan review, permitting and evaluation of onsite wastewater (septic) systems and private wells. Staff also reduce exposure to contaminated groundwater.

Located: Administrative Offices – Valerie Woodard Center, Staff work in the field

Contact: (980) 314-1642 (Well/Septic)

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Page 43: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Pools & Environmental Health ServicesProvides plan review, permitting and evaluation of swimming pools and tattoo artists. Staff also assist with control of mosquitoes and rats to protect public health

Located: Administrative Offices – Valerie Woodard Center, Staff work in the field

Contact: (980) 314-1620

43Preventive Health | Environmental Health

Page 44: Mecklenburg County Public Health Service & Program Directory€¦ · Tuberculosis (TB) Clinic The clinic provides services to persons suspected of or diagnosed with TB Disease or

Planning & Support ServicesProvides commercial plan review, permitting and evaluation of Environmental Health regulated services. Provides new hire training program. Manages compliance with FDA Retail Program Standards

Located: Administrative Offices –Valerie Woodard Center, Staff work in the field

Contact: (980) 314-1620

44Preventive Health | Environmental Health