McMurry UniversityInformation Systems Department

Russell M. Cozart – CIS Internship

Summer I 2007

McMurry UniversityBrad Poorman

Vice President of Information Services

Lanita RodenAdministrative Assistant to VP of Information Services

Fred FambleDirector of Customer

Service

Jason TardiffPC/Lab

Technician

Russell

CozartCIS

Intern

Stephanie GarzaHelpdesk Coordinat

or

Jim QuinnettWebmaster

Dan JonesDirector of MOVE

Program

Scott FritzDirector of Networking

Services

Kathy DenslowDirector of Administrative

Computing

Michael StephensDatabase

Administrator

• Information Systems Department

CIS Internship• Essential Duties

• Customer Service & Support• PC Hardware/Software Support – troubleshooting, diagnosing, installing

and repairing• Printer Support – Installing, diagnosing and troubleshooting networked

and non-networked printers• Assist in dealing with student/staff/faculty computing needs (i.e.:

changing computer passwords, creating/modifying/troubleshooting network accounts)

• Provide administrative support for Director of Customer Service• Provide support and backup for Helpdesk Coordinator• Install and troubleshoot network hardware/software

MOVE INITIATIVEMobile Online Visionary Education

•Enterprise Scale Project•Inception thru Implementation•Met with HP Representative•Participated in High Level – Roundtable Discussions•Contributed in logistics and planning sessions at all stages of initiative

Hewlitt-Packard TC4400

Tablet Distribution•SOAR Distributions (3)•Pre-setup of machines•Initialized Individual Machines•Established User Accounts/Profiles on Machines

End User Support•Troubleshoot tablet problems•Solution-Seeking Sessions in aftercare of tablets

Thank YouThank you to all my sponsors!

McMurry University Information Systems Department

Mr. Louis Voit – McMurry University Computer Science Department