MBA Project 1

EXECUTIVE SUMMARY

Employee welfare and terminal benefits are two important facets of

industrial relations, the extra dimensions, giving satisfaction to the worker in a

way which even a good wage CAN NOT. With the growth of industrialization

and mechanization, they have acquired added importance. Employers have

realized the importance of their role in providing these extra amenities. And yet,

they are not always able to fulfil workers’ demands however reasonable they

might be. They are primarily concerned with the viability of the enterprise.

The objective study is to identify the employee welfare and terminal

benefits provided by OPTCL, Bhubaneswar, effectiveness of the programs, and

if there is a need of any other welfare program in OPTCL, Bhubaneswar and to

introduce other employee welfare and terminal benefits required by the

employees.

This study is of great importance since it deals with the satisfaction level of

executives and non-executives. It assesses and determines the effectiveness of

the employee welfare benefits provided by OPTCL, Bhubaneswar. It generally

examines the level of satisfaction with respect to motivation due to employee

welfare benefits.

The scope of this study is very vast especially because of the fact that

worker class is composed of dynamic in individuals with complex need. In the

world of changing values, where ideologies are rapidly undergoing

transformation, rigid statements about the field of Employee welfare need to be

revised.

From the survey we get the feedback from the employees and understand

the effectiveness of the employee welfare programs provided in OPTCL,

Bhubaneswar. The overall feedback for the effectiveness employee welfare

programs is very good and quite satisfactory and the further development could

make the welfare programs more active and efficient.

CHAPTER – I

COMPANY PROFILE

Power sector reform in the state – OPTCL

Structure of OPTCL

OPTCL’s operation

Objectives of OPTCL

Infrastructure of OPTCL

State Load Despatch Center

Central Sector Generation

State Sector Generation

POWER SECTOR REFORM IN THE STATE - OPTCL.

The Power Sector Reforms in the State of Orissa was started during

November 1993 in an organized manner. The main objective of the reform was

to unbundle generation, transmission and distribution and to establish an

independent and transparent Regulatory Commission in order to promote

efficient and accountability in the Power Sector.

In order to implement the reform, in the first phase, two corporate

entities namely Grid Corporation of Orissa Limited (GRIDCO) and Orissa

Hydro Power Corporation Limited (OHPC) were established in April 1995.

GRIDCO was incorporated under the Companies Act, 1956 in April 1995 to

own and operate the transmission and distribution systems in the State.

Similarly OHPC was incorporated to own and operate all the hydro generating

stations in the State.

The State Government enacted the Orissa Electricity Reform Act, 1995

which came into force with effect from 1.4.1996. In exercise of power under

Section 23 and 24 of the Orissa Electricity Reform Act, 1995,the State Govt.

notified the Orissa Electricity Reform (Transfer of Undertakings, Assets,

Liabilities, proceedings and Personnel ) Scheme Rules 1996. As per the scheme,

the transmission ,distribution activities of the erstwhile OSEB along with the

related assets, liabilities, personnel and proceedings were vested on GRIDCO .

Simultaneously the hydro generation activities of OSEB along with related

assets, liabilities, personnel and proceedings were vested on OHPC.

Restructuring of GRIDCO & Formation of OPTCL:

GRIDCO has 3 functioning:

# The transmission and bulk supply activities in the activities in the State of Orissa.

# Sale of energy outside the State of Orissa.

# The State load dispatch functions.

Keeping in view the statutory requirement of the Electricity Act 2003 for

separation of Trading and Transmission functions into two separate entities, the

State Govt. on 27.03.2004 incorporated Orissa Power Transmission Corporation

Limited (OPTCL) to take over the transmission, STU/SLDC functions of

GRIDCO.

In order to privatize the distribution functions of electricity in the

State, four Distribution Companies namely Central Electricity Supply Company

of Orissa Limited (CESCO), North Eastern Electricity Supply Company of

Orissa Limited (NESCO), southern Electricity Supply Company of Orissa

limited (SOUTHCO) & Western Electricity Supply Company of Orissa Limited

(WESCO) were incorporated under the Companies Act, 1956 as separate

corporate entities. During November 1998 the State Govt. issued the “Orissa

Electricity Reform (Transfer of Assets, Liabilities, Proceedings and Personnel

of GRIDCO to distribution Companies) Rules 1998” wherein the electricity

distribution and retail supply activities along with the related assets, liabilities,

personnel and proceedings were transferred from GRIDCO to the four

Distribution Companies. Through a process of international Competitive

Bidding (ICB), the four Distribution Companies were privatized during 1999.

After separation of Distribution business, GRIDCO left with electricity

Transmission and Bulk Supply/Trading activities. GRIDCO was also declared

as the State Transmission Utility and was discharging the functions of State

Load Despatch Centre (SLDC).

ORISSA POWER TRANSMISSION CORPORATION LIMITED

(OPTCL)

One of the largest Transmission Utility in the country was incorporated in

March 2004 under the Companies Act, 1956 as a company wholly owned by the

Government of Orissa to undertake the business of transmission and wheeling

of electricity in the State. The registered office of the Company is situated at

Bhubaneswar, the capital of the State of Orissa. Its projects and field units are

spread all over the State.

The Government of India enacted the Electricity Act, 2003 which came

into effect from 10th June 2003. Under the provisions of the said Act, trading in

electricity has been recognized as a distinct licensed activity, which can only be

undertaken by a licensee to be granted by the appropriate commission. The Act

specifically prohibits the STU and Transmission Company in the State from

engaging in the business of trading. GRIDCO being a State Transmission Utility

was not permitted to engage itself in the trading in electricity and was required

to segregate its activities in a manner within the transional period allowed under

the Act that, the entity which will undertake transmission STU and SLDC

function will not undertake the activities of Trading and Bulk Supply of

Electricity.

Keeping in view the statutory requirement of the Electricity Act for

separation of trading and transmission functions into two separate entities, the

State Govt. incorporated Orissa Power Transmission Corporation Limited

(OPTCL) to take over the transmission, STU/SLDC functions of GRIDCO.

In exercise of the power conferred under Section 39,131, 133 & 134 of

the Electricity Act, 2003, read with Section 23 & 24 of the Orissa Electricity

Reform Act, 1995, the State Govt. issued the notification “Orissa Electricity

Reform (Transfer of Transmission and Related Activities) Scheme 2005” on

9.6.2005. The Scheme was made effective from 1.4.2005.

By virtue of the Transfer Scheme, 2005, OPTCL now undertaking the

functions of transmission of electricity in the State of Orissa and has been

declared as the State Transmission Utility. GRIDCO is also discharging the

functions of SLDC.

Presently the Company is carrying on intra state transmission and

wheeling of electricity under a license issued by the Orissa Electricity

Regulatory Commission. The Company is also discharging the functions of

State Load Despatch Centre. The Company owns Extra High Voltage

Transmission system and operates about 9550.93 ckt kms of transmission lines

at 400 kV, 220 kV, 132 kV levels and 81 nos. of substations with

transformation capacity of MVA.

The day-to-day affairs of the Company are managed by the Managing Director

assisted by whole-time Functional Directors as per the advice of the Board of

Directors constituted. They are in turn assisted by a team of dedicated and

experienced professionals in the various fields.

OPTCL became fully operational with effect from 9th June 2005

consequent upon issue of Orissa Electricity Reform (Transfer of Transmission

and Related Activities) Scheme, 2005 under the provisions of Electricity Act,

2003 and the Orissa Reforms Act, 1995 by the State Government for transfer

and vesting of transmission related activities of GRIDCO with OPTCL. The

Company has been designated as the State Transmission Utility in terms of

Section 39 of the Electricity Act, 2003.

Started commercial operation from 01.04.2005 only as a Transmission

Licensee. (a deemed Transmission Licensee under Section 14 of

Electricity Act, 2003)

Notified as the State Transmission Utility (STU) by the State Govt. and

discharges the State Load Dispatch functions.

Number of employees as on (10.05.2010) : 3145

Executives-759, Non-Executives - 2836

Number of posts vacant as on 01.05.2009: 1782

Executives-845, Non-Executives- 937

Number of Pensioners as on 01.05.2009: 6600

Number of Grid S/S including switching stations – 95

Length of EHT lines – 10,902.479 Ckt-Kms.

Number of Bays – 1597(30th Oct 2010)

Objectives:

To effectively operate Transmission lines and Sub-Stations in the State

for evacuation of power from the state generating stations feed power to state

distribution companies, wheeling of Power to other states, maintenance of the

existing lines and sub-stations for power transmission and to undertake power

system improvement by renovation, up-gradation and modernization of the

transmission network.

OPTCL being a State Transmission Utility Public Authority has set

the following objectives.

Undertake transmission and wheeling of electricity through intra- State

Transmission system.

Discharge all functions of planning and coordination relating to intra State,

inter State transmission system with Central Transmission Utility, State

Govt. Generating Companies, Regional Power Board, Authority, Licensees

or other person notified by State Govt. in this behalf.

Ensure development of an efficient and economical system of intra state and

inter State transmission lines for smooth flow of electricity from generating

station s to the load centers.

Provide non-discriminatory open access to its transmission system for use by

any licensee or generating company or any consumer as and when such open

access is provided by the State Commission on payment of transmission

charges/surcharge as may be specified by the State Commission.

Exercise supervision and control over the intra-state transmission system,

efficient operation and maintenance of transmission lines and substations

and operate State Load Despatch Centers to ensure optimum scheduling and

despatch of electricity and to ensure integrated operation of power systems

in the State.

Restore power at the earliest possible time through deployment of

emergency Restoration system in the event of any Natural Disasters like

super cyclone, flood etc.

Mission & Vision:

MISSION:

Plan & operate the Transmission system so as to ensure that transmission

system built, operated and maintained to provide efficient, economical and

coordinated system of Transmission and meet the overall performance

Standards.

(i) To upgrade the transmission system network so as to handle power to the

tune of 3000 MW by the year 2009 for 100% availability of power to each

family.

(ii) To maintain the system losses at par with that of National level.

(iii) To impart advanced techno managerial training to the practicing engineers

and work force so as to professionalism them with progressive technology and

capable commercial organization of the country so as to build up the most

techno-commercially viable model of the country.

VISION:

To build up OPTCL as one of the best Transmission utility in the Country

in terms of uninterrupted power supply, minimizing the loss, contributing to

state's Industrial growth.

Development of a well coordinated transmission system in the backdrop

of formation of strong National Power Grid as a flagship, endeavor to steer the

development of Power System on Planned path leading to cost effective

fulfillment of the objective of ‘Electricity to All at affordable price.

CORE OBJECTIVES:-

Discharge all Functions of planning and coordination relating to Inter-

State, Inter-State Transmission system with Central Transmission utility,

State Govt. Generating Companies, Regional Power Board Authority,

Licensees or other persons notified by State Govt. in this behalf.

Ensure development of an efficient and economic system Intra-State and

Inter-State Transmission Lines for smooth Flow of electricity from

Generating Stations to the Load Centers.

Provide non-discriminatory open access to its Transmission System for

use by any Licensee or Generating Company or any Consumer and when

such open access is provided by the State Commission on payment of

transmission charges/surcharges as may be specified by the State

Commission.

OPTCL – The State Highway for Power:

Well – Coordinated Power Transmission System,

Intra and Inter – State Transmission of Electricity,

Grid Operation and Maintenance,

Ultra Modern Load Dispatch (SLDC)

Quality Manpower,

Operator about 10489 Ckt. Km of Transmission Lines at 400 KV, 220

KV levels and 86 Grid Sub – Station including Switching Station (As on

01.01.2009).

COMMITMENT:

Electricity to all in an affordable price,

Steer power growth on a planned path,

INFRASTURE: (AS on 01.01.2009)

Extra High Voltage Transmission System,

86 Grid Sub – Station including Switching Stations with 1517 Bays,

10489 Ckt of Transmission Lines at 400 KV, 220 KV and 132 KV levels,

8945 MVA of Transmission Capacity,

Length of Transmission Lines:

400 KV DC lines : 442.703 Ckt-Km



We are the pioneer

We are the pioneer in implementing dynamic reforms in Power sector in

order to ensure judicious distribution or power which lead to overall economic

progress in the state.

New Challenges

Large Scale Industrialization

Massive Rural Electrification through RGGVY and BGJY

Accelerated Growth in Generation Capacity

Towards 765 KV Power Transmission

Comprehensive Integrated Plans for Intra-State and Inter-State Power

Transmission (January 2009).

A. Strengthening of Intra-state Transmission System

Establishment of 400/220 KV sub Station at Bolangir by LILO of

Meramundali – Jeypore 400 KV S/C Line

Establishment of 400/220 KV Sub Station at keonnjhar by LILO of

Rengali-Baripada 400 KV S/C Line

Establishment of 400/220 KV Sub Station At Sundargarh by LILO of

both circuits of the existing Talcher-Rourkela 400 KV S/C Line

Instalation of 2x315 MVA, 400/200 KV Transformer at Berhampur

Suitable Inter Connection for providing 2nd feeder to Duburi 400 KV

Sub-Station of OPTCL

400 KV Purulia-Jamshedpur-Baripada-Mendhasal D/C Line

B. Strengthening of Inter-state Transmission System

Establishment of 765/400 KV Pooling Station at Jharsuguda

Establishment of 765/400 KV Pooling Station at Dhenkanal

Establishment of 765/400 KV Pooling Station at Angul

Dhenkanal Pooling Station - Angul Pooling Station 765 KV 2xS/c

Angul Pooling Station – Jharsuguda Pooling Station 765 KV 2xS/c

LILO of Rourkela – Raigarh 400 KV 2xD/C at jharsuguda Pooling

Station

*LILO of Meramundali – Jeypore 400 KV 2xD/C at jharsuguda Pooling

Station

*LILO of one circuit of Talcher - Meramundali 400 KV 2xD/C at Angul

Pooling Station

*LILO of Meramundali – Chandaka 400 KV 2xD/C at Dhenkanal

Pooling Station

[* These LILO would be later disconnected when Angul and Dhenkanal

Pooling Stations are developed as 765 KV as otherwise it would cause

increased short levels in the Grid]

State Load Despatch Centre (SLDC)

State Load Despatch Centre (SLDC) is the apex body to ensure integrated

operation of the power system. It is responsible for the real time Load Despatch

fuctions, O&M of SCADA system and Energy Accounting.

As System Operation, it involves operational planning, Protection

coordination, designing of safety net, frequency control, voltage

control, issuing switching instruction, restoration of equipments, post

disturbances etc.

As Market Operator, it involves generation resources scheduling-

facilitating open access, energy accounting and settlements.

As an Agent for achieving economy and efficient, it facilitates sharing

of State Resources.

Utilizing IT Advancement

Major IT Dimension

o Business Application System (ERP)

The ERP Implementation focuses on modules in the Key Areas viz.

Energy Accounting and Settlement (EAS), Energy Trading/Building,

EHT operation and Management, EHT Construction Projects, Finance

and HR.

o Data Centres

Exclusive Data Centres for OPTCL, GRIDCO and SLDC.

o Wide Area Network

Common Private OPTCL-GRIDCO-SLDC Wide Area Network.

o Facility Management Service (FMS) Outsourcing.

ORISSA POWER SCENARIO:

Power Potential In Orissa

Thermal Generation

45000 MT power grade coal deposits in Mahanadi Coal Field and Talcher

coal Fields area.

Can sustain 75,000 MW of power for 100 Years.

Location identified for Thermal Power Plants

1. NARAJ 2 X 250 = 500 MW Cuttack Dist.

2. HIRMA 8 X 660 = 5280 MW Sambalpur Dist.

3. GOPALPUR 6 X 500 = 3000 MW Sundargarh Dist.

4. RENGALI 4 X 250 = 1000 MW Sambalpur Dist.

5. LAPANGA 2 X 250 = 500 MW Sambalpur Dist.

6. BOMLAI 2 X 250 = 500 MW Sambalpur Dist.

7. KAMALANGA 2 X 250 = 500 MW Dhenkanal Dist.

Hydro Potential

Ten important river systems.

Mahanadi, the fifth largest river in the country in terms of flood discharge

(45000 Cusecs) flows in the center of the state from west to east.

To the north of Mahanadi are Brahmani, Baitarani, Salandi,

Budhabalanga & Subarnarekha flowing from west to east.

To the south of Mahanadi is Rushikulya flowing from west to east.

Indravati, Kolab (Saberi), Machhkund (Sileru) lie on the southern part of

the state flowing from east to south-west to join Godavari and finally

driven into the Bay of Bengal.

The Hydro Potential of the state at 60% load factor is assessed to be 2850

MW (equivalent to an annual generation of 15,000 MU).

BOARD OF DIRECTORS

1. Sri C.J. Venugopal, IAS Chairman-cum-MD, OPTCL

s

CHAPTER - II

EMPLOYEE WELFARE

A precise definition of the term “welfare” somewhat difficult as Mr.

Arthur James Told remarks aptly: “A series of the sharply diverse opinions exist

on the motives and merits of industrial welfare work “Broadly spiking ,

measures and activities undertaken by the state, employers and association

workers for the improvement of workers standard of life and for the promotion

of their economics and social well being are labeled as welfare work”

According to a report of the” international labor Organization,” workers welfare

should be understood as meaning such series, facilities and amenities which

may be established in or in the vicinity of undertaking to enable the persons

employed in them t perform their work in healthily, congenial surround dings

and provided with amenities conductive to goods health and high morale.

So, we can say the whole field of welfare is one in which much can be

done to combat the sense of frustration of the industrial worker, to reliever him

of personal and family worries, to improve his health to afford him a means of

protection, to offer him some sheer in which he can excel others. Hence welfare

work may therefore be considered to include anything done for the intellectual,

physical, moral and economic betterment of the workers. Welfare work may be

classified into following three categories: - Statutory Welfare Work. Voluntary

Welfare work and Mutual Welfare work.

Statutory Welfare Work:

With a view to maintain a minimum standard of health and safety of the

workers, govt. of a country enacts certain rules under various acts or audience

which have to be abided by the employees in respect of their workers. Such

rules may be related to certain essential working condition eg: hours of work

sanitation etc.

Voluntary Welfare Works:

This category includes all those activates conductive to the welfare of the

workers which are undertaken by the employers themselves of their own free

will.

Mutual Welfare Work:

It signifies a corporate enterprises of the workers with a view to improve

their a lot. Activities of the trade unions which are conductive to the welfare of

their members are included under this category.

Further a distinction maybe made between the welfare work relating to

conditions of employment and that confined to living conditions of the workers

work relating to hours of work, rest pauses, wages, holiday with pay etc. it

constitutes the first category and the latter comprises various schemes of

benefits to the workers, housing cooperative societies, medical facility etc. The

necessary and importance of the welfare work in India is greater than in the

west. For building up a stable and efficient labour force, it is essential to bring

about a marked improvement in the conditions of the workers life and work.

The beneficial effects of the welfare activities are.

Welfare measures influence the sentiments of the workers. Welfare

activates such as educational facilities, sports, entertainment and the like

influence the sentimental atmosphere in the factory. The development of the

feeling of friendly relationship between the groups of the industry paves the

way for industrial peace.

The social advantage of the welfare activities are considerable provision

of canteen where cheap, clean and balanced food is available to workers must

prove their strong physique, entertainment must reduce the incidence of vices,

medical aid and maternity and child welfare must improve the health of the

workers and their families and bring down the rates of general, maternal and

infant mortality and educational facility and economy productivity.

The provision of various welfare measures will make the workers feel

and realize that they also have some stake in the undertaking in which they are

engaged and therefore any reckless action on their part which may perjuries the

interest of undertaking is likely to have reaction upon their own interest. The

development of such a feeling helps to minimize further the chance of a conflict

between labor and capital in the industry on flimsy ground and all round

increase is possible.

Adequate provisions of welfare activities can reduce if not eliminate all to

gather the prevalence of high rate of absenteeism and labor turn over in Indian

industry.

Welfare measures have a content and reality in the contest of the poor standard

of living of the workers.

Welfare work will undoubtedly rise the standard and efficiency of the

workers in various industries. As a matter of facts every little has been done to

improve the efficiency of the workers in this country. But the state has

introduced measures for social security of the workers in the Employees state

insurance Act, 1948, Employees state provident fund and miscellaneous act

1952 and the payment of Gratuity Act, 1972 . These measures provide financial

assistance to employees inside and outside the work establishment.

However state alone cannot be expected to provide measures to overcome

the difficulties of the workers, the employees in their own interest must provide

services for the welfare of the workers and their families

TERMINAL BENEFITS

Several large government organizations and public sector undertakings

offer terminal benefits to their employees. These include provident fund

Gratuity, Pension etc. These benefits depend on monthly basic pay, years of

serves put by the employee and the amount set- off by the organization towards

its contribution. Many enterprises provide a range of benefits including medical,

transportation, housing food and other allowances. These regulations, which are

considered the applicable minimum, have been put in place for the purpose of

establishing uniform set of rules of general application, procedures, regulations

and standards in relation to the application of the relevant sections of the

pension reform act, 2004 by pension fund operators in the administration of

terminal benefits under the contributory pension scheme.

The majority of employees who attained the age of superannuation are

paid terminal benefits like leave encashment, gratuity, provident fund,

communication of pension etc by several large organizations. They also provide

the basic frame work for administering specific issues regarding retirements,

death and missing persons. But in many organizations terminal benefits are not

paid to any employees if they have an outstanding overpayment. Various

functions that terminal benefits provide to the employees are as follows:

Developing and coordinating public service policy governing terminal

and retirement benefits, and operational guidelines.

Providing professional guidance and direction to ministries and

departments on the implementation of the policy governing the public

service terminal and retirement benefits.

Interpreting the public service Pension Act and Regulation, Pensions and

provident fund act and the rules of pension fund

Facilitating administration of the pension fund

DEEINITION OF EMPLOYEE WELFARE

Labor welfare has been defined by various way by many distinct people.

But not a single definition has got the universal acceptance. Following are some

of the definitions for employee welfare:-

1. According to ILO, Asian Regional conference Report /1947 such

services, facilities and amentias and amenities, which may be established

in or in the vicinity of undertaking to enable persons employed there in to

perform their work in healthy congenial surroundings and to provide

them with amenities conductive to good health and good moral.

2. According to N.M joshi, welfare work converse al the efforts which

employee make for the benefit of their employees over and above the

minimum standard of living working condition fixed by the factories act

and over and above the provision of the social legislation providing

against accident, old age employment and sickness.

3. According to encyclopedia of social Sciences, Vol. XV, 1935 the

voluntary efforts of the employers to establish within the existing

industrial system, working and sometimes living and cultural conditions

of the employees beyond what is required by law, the customs of the

industry and the conditions of the market.

4. In the Report / of the ILO Asian Regional Conference, it has been stated

that worker’s welfare be understood to mean “such services, facilities and

amenities, which may be established outside or in the vicinity of

undertakings to enable the persons employed there in to perform their

work in healthy congenial surroundings and to provide them with the

amenities conductive to goods health and moral”

5. The International labor organization defines labor welfare in these worlds

worker’s welfare should be understood as meaning such services facilities

and amenities which may be established in our in the vicinity,

undertaking to enable the person employed in them to perform their work

in healthily, congenial surroundings and provided with amentias

conductive to the good health and high morale. In this way “labor

welfare” implies schemes and activities that produce condition that

improve the health of the workers as well as those circumstances that

improve their morale.

In short measures and activities undertaken by the state employers

and association of workers for the improvement of workers standard of

life and for the promotion of their economic and social well being are

called employee welfare work.

OBJECTIVE OF THE STUDY:

To identify the benefits that is being given to employee in current

welfare benefits of OPTCL.

To identify the terminal benefits that is being given to employee at

present in OPTCL

To analyze the effectiveness of the terminal benefits and welfare program

given to employees of OPTCL through questionnaires.

To suggest whether any other welfare programs and terminal benefits can

be introduced in OPTCL to increase effeteness of the employees welfare

programs and terminal benefits.

LIMITATION:

There is a limitation of time constraint for employees.

There is every possibility of different perception of viewing the

questionnaires among the executives / non-executives to fill up the

questionnaire sheet.

May be biased feedback is given.

DIFFERENT TYPES OF WELFARE ACTIVITIES FOUND IN OPTCL

1. RECREATIONAL AND CULTURAL FACILITIES: Recreation is a

leisure time activity which is healthy diversion and a spare time

occupation. It refreshes an individual mentally, lessens the monotony and

drudgery of their every day work and develops their personality

wholesome basis. The physical, social, cultural and intellectual benefits it

help the employees to properly use their leisure. Therefore recreational

facilities are provided more in the companies.

OPTCL also allow the employees to celebrate all cultural days, sports day

in Kalinga Stadium, Bhubaneswar which includes all tranck and field

events and also encourages competition between employees and children

on 15th august and 26th January. Cultural days include song, dance, drama,

comic act competition etc. Orissa is divided into 4 zones within which the

employees intercompetition is held. OPTCL also have OPTCL

Recreational Club where there is gym with gym instructor, aerobic

facility, table tennis, volley ball, carom, chess, yoga Kendra etc. OPTCL

Colony at Unit-9 where mainly drama is held and there is also a SLDC

recreational club at Mancheswar.

2. CANTEEN FACILITY : The Royal Commission on labor and the labor

investigation committee have laid considerable emphasis on the provision

of canteen at work place. The observation of Labour Investigation

Committee is” The works canteen is increasingly recognized all over the

world as an essential part of the industrial establishment from the point of

view of health, efficiency and well being.”

But in OPTCL though a large number of employees are working but there

is no canteen facility.

3. OPTCL TRANSIT HOUSE: OPTCL Transit House is situated at the

heart of the city adjacent of OPTCL head quarter office. It has around 10

A.C rooms with attached bathroom and dressing room. The charge of one

room is Rs. 200/- per each.

4. HOUSING: Housing is the one of the important aspect for the employee.

According to the report of 1961 housing facilities in our country is not

provided properly. In the year 1946, the sub-committee on industrial

housing laid down certain minimum standards relating to living space,

ventialation, lighting, water supply, drainage etc. In 1952, a subsidies

industrial housing scheme was introduced. Many housing act have been

passed for the benefits of industrial employees. OPTCL Colony consists

of duplex, 5R, 4R, 2RB, 3R, E-type, D-type quarter which is provided to

the employees according to their rank and grade. The colony is centrally

located at Unit-9 adjacent to the OPTCL head quarter office.

5. PERSONNEL COUNSELING:- By means of this service employees are

able to receive advice and counted on some of the personnel and

sometimes also on personal problems inside and outside their place of

work. Since the approach is human counselling it often helps employee to

overcome their anxiety and troubles. This service is provided by many

companies.

But in OPTCL there is no facility for personnel counselling.

6. COOPERATIVE CREDIT SOCIETIES AND SAVINGS FACILITIES:-

Credit facilities on a cooperative basis will help the employee family

budget and encourage savings. The cooperative movement therefore has

to be propagated among industrial employers and workers with the help

of central and state governments. Employers can provide subsidies and

other kinds of financial help to encourage this movement and appoint

well trained and experienced staff to look after the effective running of

credit societies.

In the context of prices and the rising cost of living the importance

of fair price shop and supply schemes can not be over emphasized. The

cooperative plays very important role in family welfare has been widely

accepted. This scheme was recommended by the labour conference, 1962.

Accordingly employers could assist in the establishment of cooperative

stores in their industries by –

Participating in their share capital

Providing loans for working capital

Granting a managerial subsidy.

In OPTCL it is privately cooperated but it is not of OPTCL.

7. LIBRARY :- In OPTCL there is a large library for employees containing

different types of books relating to finance, IT, HR, training and

development, electronics, electrical, CA pension etc. Different magazines

relating to business, recent conditions of OPTCL and power supply etc.

Newspapers includes Times of India, Economic Times etc.

8. TOWNSHIP SECURITY :- OPTCL’s township security is very poor. All

employees complained about the anti-social activities inside the colony.

There is no common boundary for the colony.

9. MATERNITY LEAVE :- According to Central Govt. maternity leave

increased to 6 months with facility to avail additional leave till a child

become 18 years of age but in OPTCL still 3 months leave is given to the

employees.

10. SCOLARSHIP :- if the child of the employee are of good carrear theywill

get free loan for higher education from the organisation. The organisation

bear all the expenses for study in abroad also.

11. SUMMER CAMP :- The organisation provide summer camp for the

employee and their children, in this camp there are two groups, junior

group which consists the age group of 5-15 and senior group consists of

people 15 onwards. In this camp various programme like personality

development and health camp like Yoga is also placed.

12. RECREATION CLUB :- There is a recreation club for the employee of

OPTCL. Here various sports instruments are available for the employee.

The employees are provided with facility like table tennis court, basket

ball court, ground for out door games like football, volley ball etc. There

is also a gym available for the employee for their physical fitness.

In this club facility also given to the employee for their family

function like, marriage party and birthday party with a lower cost.

13. CONVENCE ALLERT :- For the benefit of the employee in OPTCL the

organisation has announced Rs.150 per month for non-executive,

Rs.400/- for executive (MT to AM E1 to E2) and Rs.1200/- for E3

employees, as convence alert.

But these amounts will increase as follows i.e.

Non executive Rs.400/-

Executive Rs.900/-

E3 Executive Rs.2500/-

Which is under consideration.

14. Medical Reimbursement :- Both executive and non-executive employee

of OPTCL has provided a monthly medical reimbursement which is 5%

of the basic salary.

WELFARE PROGRAMME UNDER CONSEDERATION

There are some welfare programmes for the employee which are not

implemented fully but they are under consideration. They are as follows.

1. Birthday wishes to the employees:- In this scheme wishes is given with

a birthday card and a rose to the employee who have his/her birthday.

This programme is implemented in the headquarters only.

2. Employee Suggestion Scheme :- This scheme entails that if any

employee have any new and innovate idea for the improvement of the

organisation as well as employees then he/she can suggest this idea as per

the scheme. Through this both the organisation and employee are

benefited.

3. Contributory medical facility scheme for retair employee in

OPTCL:- The scheme is titled as contributing Medical facilities scheme

for retired employees of OPTCL aimed at providing reimbursement of

hospitalisation expenses to retired employees of OPTCL and their spouse

during their indoor hospitalisation in government and referral hospital

only. This is purely a welfare/social security measure for providing then

medical facility in their old age.

DIFFERENT TYPES OF TERMINAL BENEFITS FOUND IN OPTCL

1. PENSION: - Pension is the periodic payment given to one who has

retired from work because of age or disability especially in government

organizations and public sector undertakings. In OPTCL different types

of pension are provided to its employees. They are

Superannuation pension.

Retiring pension (pre-matured retirement).

Invalid pension.

Compensation pension.

Pension on voluntary retirement on completion of 20 years qualifying

service.

Pension in case of compulsory retirement from service as a measure of

penalty and provisional pension.

2. GRATUITY: - A tip or gratuity is a payment to certain service sector

workers beyond the advertised price. The amount of a tip is typically

computed as a percent of the transaction minus taxes. These payments

and their size are a matter of social custom. Gratuity is given to all

employees of the organization. Different types of gratuity are given to the

employees of OPTCL. They are

Service gratuity

Retirement gratuity

Death gratuity

Residuary gratuity

3. COMMUTATION OF PENSION: - Every pensioner is eligible to

commute a portion of his monthly pension for a lump sum payment

which is the commuted value of that portion of the pension. This is

applicable for all government employees.

A government servant on retirement is entitled to commute a fraction

not exceeding one-third of his pension.

Persons nominated to receive the commuted value of pension in the

event of death of pensioner.

A pensioner is entitled to have the commuted portion of pension

restored on the expiry of 12 years from the date on which the amount

of pension was reduced on account of commutation.

E AND M CELL OF OPTCL

1. MEDICAL ADVANCE AND REIMBURSEMENT: - Some of the

organizations provide various medical facilities including the first-aid.

These of facilities include providing medical facilities to the employees

and to their families. Some of the organizations have their own hospital

with well and modernized equipment. Sometimes regular health check up

is also there which aims at to keep their employees healthier. In OPTCL

there is a dispensary called as power hospital. Medicines, cost for x-ray,

blood test, check up are given to the employees and to their families at

free of cost. Medical cards are also to the employees of OPTCL medical

advances reimbursement is given to employees for treatment of self

family members at Govt. hospital/referral hospital as per OPTCL medical

attendance role.

2. LOAN SANCTION / ADVANCE:- Loan means an arrangement in which

a lender gives money or property to a borrower, and the borrower agrees

to return the property or repay the money, usually along with interests, at

future in time. Usually, there is a predetermined time for repaying a loan,

and generally the lender has to bear the risk that the borrower may not

repay a loan. Since a loan entails the redistribution of financial assets

over time between the lender and borrower for which we may also call it

a debt.

The loans are also sometimes referred to as cash advances though that

term can also refer to cash provided against a prearranged line of credit

such as a credit car.

OPTCL provides various advances to its employees. They are

MOPED ADVANCE:- In OPTCL Rs. 25,000/- is currently given to the

employees as moped advance and is recovered in 25 consecutive

instalments i.e. (25+5) or by 11.5% simple interest.

MOTOR CYCLE ADVANCE:- Recently all employees are eligible to

apply motor cycle advance in OPTCL. Employees are provided with

Rs.50,000/- for motor cycle advance which is recovered at 40 consecutive

instalments i.e. (40+8) or by 11.5% simple interest.

MOTOR CAR ADVANCE :- Only executives i.e. deputy managers and

above are eligible to apply motor car advance in OPTCL. They are

provided with 40 times basic pay or Rs.4,00,000/- is directly given to

them which is returned at 50 consecutive instalments i.e. (50+10) or by

15% simple interest.

HOUSE BUILDING ADVANCE : House building advance is given to

the both permanent employees, temporary employees who have rendered

at least 10 years continuous service. It is to be granted once during the

entire service.

The scheme of house building advance to central government employees

is aimed at providing assistance to the government employees to

construct/acquire house/flats of their own. This scheme was introduced in

1956, as a welfare measure. House building advance given basic pay

minimum Rs. 5,00,000 and maximum Rs.25,00.000.

CHAPTER – III

RESEARCH METHODOLOGY

Types of research

The researcher adopted the descriptive research design method to do the

survey at OPTCL. A survey is conducted for obtaining the feedback of

employees about the Employee Welfare program at OPTCL. Descriptive

research includes survey and fact finding enquiries of different kinds. The

search used this research design to find out the respondents and attitude inside

the organisation, by the research the researcher can only give suggestions but

implementing these suggestions depends upon the interest of the company.

1. Sampling Technique:

A questionnaire is prepared for doing the survey about analysis of Employee

Welfare at OPTCL.

Step-1: Define the population

Elements: Employees of OPTCL,

Sampling unit: Employee of OPTCL

Step-2 Specify sampling frame

The executive and non-executive employees of OPTCL are taken

as sampling frame.

Step-3 Sampling Design

It is the process of obtaining information about an entire population

is known as sample.

Judgmental sampling, random sampling and convenience sampling

are being used.

Step-4 Sample Size

Sample size is being taken as (including executive and non-

executive)

2. Sample Size:

The researcher is being done by taking the sample size of 20

executive. This will represent the OPTCL whole employees.

3. Sampling Description:

In this research sample size is 20. It includes only executives

a. Data Collection:-Data is being collected in the form of questionnaire.

1. Instrumentation technique

Based on descriptive research design method for achieving the

objective of the study the researcher adopted instrumental tool as the

questionnaire.

2. Collection of Data

Taking the help of the questionnaire i am able to collect

information about the organisation. At OPTCL I collected the information

or data by interacting with the employees. The information required for

our project was collected mainly from the primary sources and even from

the secondary sources. The primary source consists of the data analysed

from the questionnaire and interaction with the user at that time only.

And internet is used as secondary source.

Here in this project the method used by me for collecting

information the plans are:

Primary method

Secondary method

Primary method:

It is the direct respondents to employees of collecting information.

Primary data are generated in an investigation according to the needs of the

problem in hand. Here i collected the information from distributing

questionnaire to the people.

Secondary method:

This is the method, which is collected through some other external

sources. Secondary data can be defined as the data collected by someone else

for purposes other than solving the problem. In this method i have collected the

information from internet.

DATA ANALYSIS AND INTERPRETATION

QUESTIONNIRE FOR WORKERS

Q.1 Are you aware of the welfare progrmme in OPTCL ?

Yes No Don’t know

95 00 05

Q.2 Does trade union helps in receiving welfare facility ?

Yes No Not Help

60 40 00

Q.3 Does the company provide any accidental benefit to the employees ?

Yes No Don’t know

60 20 20

Q.4 Does the company provide pension to the retired employees?

Yes No Don’t know

90 10 00

Q.5 Do you want to recommended any further development in welfare

activities ?

Yes No

80 20

Q.6 If there any welfare fund ?

Yes No

100 00

If yes, then please suggest :

Ans. Staff welfare fund, cultural programme.

Q.7 Are you aware of the terminal benefits of OPTCL ?

Yes No

100 00


Ans. Pension, gratuity, staff welfare fund.

Q.8 Is there any insurance scheme ?

Yes No

100 00


Ans. There is group insurance scheme for the employees.

Q.09 Apart from pension. What other terminal benefits do you received ?

Yes No

100 00


Ans. Other than pension benefit the employees are provided with gratuity,

unutilized leave, salary, provident fund etc.

Q.10 Are the Medical facilities up to satisfaction ?

Yes No

90 10

Q.11 Do you think that these benefits are sufficient ?

Yes No

20 80

Q.12 How do you rate OPTCL welfare activities in compressions with other

companies ?

Below Average Average Good Excellent

10 65 20 5

Q.13 How do you rate the welfare activities at OPTCL ?

Below Average Average Good Excellent

15 70 10 5

CHAPTER - IV

FINDING, SUGGESTION AND

RECOMMENDATION

FINDINGS:

This study is quite important as it deals with the motivation of the

employees and the attrition rate of an organization that is the employee welfare

programs and terminal benefits.

The feedback provided by the employees gave important findings which can

help in the enhancement of the employee welfare programs and terminal

benefits.

POSITIVE FINDINGS:

It is found that after the study, the following programs are mostly

recognized and satisfied those are:

Cultural activates engaging in OPTCL

Recreational activities engaging in OPTCL

Library

Housing facilities

OPTCL Transit house

Educational help for children

Medicals facilities

Pension scheme as per OCS pension rules, 1992

Different types of insurance schemes and gratuity

Levee travel concession

Unutilized leave salary

Staff welfare fund

Rehabilitation find

Leave encashment

Different types of loan/ advance provided to employee in OPTCL

It is fund that most of the employees are satisfied with cultural and

recreational activities engaging in OPTCL, library, insurance schemes, staff

welfare fund provided by OPTCL, Bhubaneswar.

Most of the employees have good level of satisfaction for welfare

activities found in OPTCL.

It is also found that most of the employee is satisfied with the terminal

benefits provided in OPTCL. But there are some employees who have negative

feedback due to late submission of pension papers and providing provisional

pension to the employees lately.

NEGAIVE FININGS:

Most of the employees have given negative response for medical facilities

provided in OPTCL, Bhubaneswar

Crèche’s are not found in OPTCL Colony

The living facility and sanitation of OPTCL colony is not well maintained

Safe drinking water is not supplied in office premises.

There are no canteen facilities in OPTCL

Less allowance is given to the employees in OPTCL

Loans are given to the employees at high interest rate.

Promotional benefits and scope are not given to the employees

The onetime payment is not enhanced according t the gradation of the

employees.

SUGGESTION:

The employees of OPTCL, Bhubaneswar have suggested these

recommendations:

Surroundings and environment of OPTCL colony should be improved by

providing better facilities for living and sanitation.

By extending actives for all employees.

Providing play ground for volley ball, Football and badminton.

The employees should be provided with higher educational facilities awards

and promotions.

More allowances should be given to the employees

Loans should be gene to the employees at low interest rate.

There should be 24hrs dispensary and treatment facilities for employees and

their families.

Health insurance scheme should be introduced for the employees

There should be birthday and anniversary celebrations in the organization

RECOMMEDNDATIONS:

EXISTING PROGRAMS

The company should provide some facilities to the working lady who have

kids and have some problem to get them rearing up as they are employed.

Instead of giving only 3 months, the company should give 6 months of

maternity leave to the women worker to rear up their kids.

There should be more cultural and recreational programs for the employees.

There should be a proper play ground for volley ball, football and badminton

OPTCL’s yoga Kendra Should be well developed with more facilities. There

should also be the participation of children and women in all activities.

The company should provide well maintained living facilities and sanitation

to the employees. For safety of the employees and their family members

there should be boundary with security guards.

There should be more insurance schemes for the employees such as health

insurance scheme etc. Pension should be given to the employees as quick as

possible.

NON – EXISTING PROGRAMS

It will be better if the birthday and anniversary of the employees should be

included in recreational programs so that employees would become happier

and satisfied.

There should be a well developed canteen with god quality of food. The

price of the food should be at reasonable prices.

It will be better if all the employees will get transport facilities with low

prices

For the betterment of the employees, the company should provide one to one

help desk for all the employees.

CHAPTER - V

CONCLUSION:

The study which is based on measuring the effectiveness of employee

welfare programs and terminal benefits for the manager and associates has been

quite successful.

To conclude the report the main point of discussions to enhance the

effectiveness of employee welfare programs and terminal benefits provided in

Orissa power transmission corporation limited (OPTCL), Bhubaneswar.

Keeping the above mentioned point in mind I have consciously suggested this

should be the areas of further improvement and up gradation.

For the improvement of the company there should be well developed

canteen with better facilities for the employees. Canteen facilities include

reasonable price, good quality of food and availability of food for every

time.

There should be a proper play ground for sports. Cultural activities and

recreational activities can also be enhanced so that the employee would

be happy and satisfied.

The transport facilities have to be provided to all employees without any

delay. Get rear up their kinds.

The company should provide better living facilities and sanitation with

any delay

The company can provide a program which will help the working women

more to get rear up their kids.

The company should provide better living facilities and sanitation with

security guards, safe drink water for the employees in office premises.

The company should provide with higher educational facilities awards

and promotions.

The company should introduce 24 hrs 24hrs dispensary and treatment

facilities for employees and their families.

BIBLIOGHARPHY:

BOOKS AND WEBSITES BOOKS:

R.L ynn, “the Pension Crisis (1983)” article; the Columbia Encyclopedia, sixth

edition, 2009

Joseph L. Matthews, “Social Security , Medicare and pensions” (1988) Nolo

press, 1999

R..L Deaton, “The political Economy of Pensions” (1989)

R.L Mehr, “ Principles of insurance” (1986)

Punekar, Deodhar, Sankarn “ LABOUR WELFARE AND SOCIAL

SECUIRTY” (Himalayas Publication ) thirteenth revised edition, 2003

D. LONG “Principles of Life and Health insurance” (1988)

A.M Sarma, “ASPECTS OF LABOUR WELFARE AND SOCIAL

SECUIRUTY ( Himalaya Publication eighth edition, 2003

WEBSITES: -

www.optcl.co.in

www.gridco .co. in

www.en. Wikipedia. Org

www. Encyclopedia 2 the free dictionary .com

www. Pencom.gov. ng

www. Obfs. Uillinois.edu

www.dpsm.gov.bw

www.thehindu.com

www.admin.gov.ms

http://www.admin.gov.ms/

http://www.thehindu.com/

http://www.dpsm.gov.bw/

http://www.en/

http://www.optcl.co.in/

CHAPTER - VII

QUESTIONNARIRE

OPTCL EMPLOYEE WELFARE QUESTIONNARIRE

Name : ....................................................

Designation : ....................................................

Department : ....................................................

Sex : ....................................................

Respected Sir & Madam,

I am doing the survey on the topic “EMPLOYEE WELFARE IN OPTCL

for my academic purpose only. So kindly co- operate with me in this regard

1. Are you aware of the welfare programe in OPTCL?

Yes

No

To the some extent

2. Does trade union helps in receiving welfare facility?

Highly helpful

To smaller extent

Not helpful

3. Does the company provide pension to the retired employee?

Yes

No

4. Does the company provide any accidental benefit to the employees?

Yes

No

To the some extent

5. How do you rate the welfare activities at OPTCL

Average

Good

Excellent

6. Do you want to recommend any further developments in welfare

activities?

Yes

No

If yes then please suggest:

7. If there any welfare fund?

Yes

No


8. Are you aware of the terminal benefits of OPTCL?

Yes

No


9. Is there any insurance scheme?

Yes

No


10.Apart from pension. What other terminal benefits do you receive?


11. Are the medical facilities up t satisfaction?

Yes

No


12. Do you think that these benefits are sufficient?

Yes

No


13. How do you rate OPTCL welfare activates in comparison with other

companies?

Below average

Average

Good

Excellent

MBA Project 1

Documents

Transcript of MBA Project 1