MBA IV Sem Report

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2008-2010Submitted in partial fulfillment for the Award of Degree of MASTER OF BUSINESS ADMINISTRATION Submitted To: Mr. Sharad MaheshwariH.O.D. Govt. Engineering College, Jhalawar(AFFILIATED TO RAJASTHANTECHNICAL UNIVERSITY)

Submitted By: Abhishek VijayM.B.A. Part II

PREFECEIt is a matter of great satisfaction and privilege for me to place before the esteemed reader this report aimed at comparative analysis of other Depository Participant with FUTURE GENERALI INDIA LIFE INSURANCE CO. LIMITED.

This project report is a concrete form of the knowledge, which is an acquired during the Summer Training, during this training, which is a part of full time two year Management course, the student gets the opportunity to apply his\her theoretical knowledge in the corporate world, in short it emphasizes on Learning by Doing.

The Training paves the way for the student for his\her successful entrance in the corporate world. The experience is very valuable for the student and plays a leading and important role in the carrier life of the student.

Future Generali India Life Insurance Co. Limited is the insurance joint venture of the Generali Group of the Italy & Future Group of India, in both life & General Insurance Businesses. Future Generali is also registered with Insurance Regularity & Development Authority (IRDA) situated in Delhi.

The Generali Group is one of the most significant participants in global insurance and financial product markets and is ranked as the 30th largest company in the world by fortune (2007). The Groups parent and principal operating Company is Assicurazioni Generali, market leader in Italy, founded in 1831 in Trieste. Characterized from the outset by a strong international outlook with presence in over 40 countries. Generali has consolidated its leadership position Western Europe and has emerged strongly centraleastern European and Far East markets, among which HK, Japan, Philippines, Thailand, China and now India.

The Future Group is a diversified conglomerate with presence in multiple consumer-centric businesses like retail, consumer finance, insurance, media, brands, and logistics. The groups Flagship Enterprise, Pantaloon Retail (India) Limited, Indias 1


organized retailer, owns and manages multiple retail formats including

Pantaloons, Big Bazaar, Central, Food Bazaar, Home Town, among others.

With the feedback which I gathered from the clients of depositorys services, I have tried to provide some of the fruitful suggestions that would necessarily of utmost importance for the organization.

I hope that the suggestion provided by me would prove to be useful source of information for the FUTURE GENERALI INDIA LIFE INSURANCE CO. LIMITED, and would facilitate its growth.



ACKNOWLEDGEMENTThis report bears the imprint of many people that have been the source of inspiration during the entire training and are helpful in the preparation of this report. I owe to Mr. Rajeev Ranjan Sinha (Regional Manager), Future Generali India Life Insurance Co. Limited, Jaipur for his generous support throughout the Summer Training. I also wish to acknowledge my debt to Mr. SURESH JAT.

I express my heartful gratitude to Mr. Shashikant Jain (Training & Operations) for their help and advice during the training session.

My over riding debt continues to be the H.O.D., Mr. SHARAD MAHESHWARI. And all the faculty members who provided me with the time, support and inspiration needed to prepare this report.

Last but not the least, I am fortunate enough to express my heartiest thanks to the entire staff of Future Generali India Life Insurance Co. Limited. For their cordiality. For so mission of Credit, where due, regrets are expressed.



EXECUTIVE SUMMARYOver the last few years, the Indian economy has been slipping. Companies have been shaken up and are now faced to wake up from the days of deep slumber. Now, as the top echelons of India Inc some to grip with the continuing recession in the Indian economy and as the prolonged fall in demand across industries becomes more evident, the mood is subdued. A total change of mindset has taken place, as the chieftains of corporate India wake up and come to terms with reality.

The Insurance sector has also not been alienated from the effects of widespread recession and is vying hard to cope with the ever-changing environment as well as competitive aura. As a result, the trio- convergence, competition and consolidation, has been continuously dominating the insurance segment, and the same phenomenon is envisaged in the forthcoming years as well.

This would however mean wider and better services for the customers. The term insurance has now acquired a much larger meaning than just dealing with protection. For the past few years, companies have been actively focusing on increasing their distribution channels by introducing facilities, like Banc assurance partners and Corporate Agency.


INTRODUTIONS OF RTU UNIVERSITYABOUT USRajasthan Technical University setup in 2005 by Govt. of Rajasthan to enhance technical education in Rajasthan. The University is situated on Kota-Rawatbhata Road, about 10 Km from Kota Bus Stand and 14 Kms from Kota Railway Station.

The university aims to cater almost all discipline related to technical education in Rajasthan. At present 60 Engineering Colleges, 08 M.Tech Colleges, 21 MCA Colleges, 69 MBA Colleges and 03 Hotel Management and Catering Institute are affiliated to the University.

MISSION1. Providing vibrant, dynamic and cutting edge academic leadership for the growth of Technical Education in the State. 2. Developing Centers of Excellence in Emerging and Thrust areas, in particular, Biotechnology, Nanotechnology and Disaster Management. 3. Providing highly transparent, lean, professional and e-Governance system of the administration in the University. Bringing all the existing / new technical institutions / colleges in the State under one umbrella 4. Providing all the Institutions with a state - of - the art Curricula and Syllabi with a provision for periodic/faster updating. 5. Preparing Providing excellent atmosphere and breeding ground for ideas and talent 6. Course Material Packages for all the Programmes. Providing quality input to students through combination lecture, print and electronic media. Promoting entrepreneurship amongst the students of the University and its constituent / affiliated colleges. Provide facility for distance education in consonance with changing socioeconomic needs and emerging demands of the knowledge era. 7. Training of all Teachers and orient them towards resource persons. 8. Career Development of Faculty through Post Graduate and Ph.D.Programmes.


9. Effective, efficient and transparent system of examination, evaluation and publication of results. 10. Promoting Industry - Institute partnership and setting out time bound agenda for updating curricula as per the need of the industry. Provide efficient service to all the stake holders in particular the students community. 11. Providing non-negotiable academic calendar. 12. Making the University self sufficient.

Administration Chancellor: H.E.Sh. Shailendra Kumar Singh, Honb'le Governor Honb'le Vice Chancellor - Dr. P.L. Agrawal Pro. Vice Chancellor - Dr. G.S.Raghuwanshi Registrar - Shri Dwarka Lal Meena , R.A.S. Finance Officer - Shri Devraj Director University College of Engineering - Prof O.P. Chhangani Controller of Examination - Dr. N.P. Kaushik Pof. Training & Placement - Prof. R.C.Gaur Coordinator RPET-08 -Prof. K. V.S.Rao Coordinator RMAT-08 - Prof. S. K. Rathore Coordinator RMCAAT-08 - Prof. R. C. Gaur Director Academics - Dr. G.S.Raghuwanshi Chief Warden - Dr. H.D.Charan Chief Proctor - Dr. D.M. Metha ESF Advisor - Rajeev Rajora Chairman Sports - Prof. K. V.S.Rao Web Master - Deepak Bhatia


TopicsCertificate of Future GeneraliPreface Acknowledgement Executive Summary Introduction of RTU UNIVERSITY Abstract Profile of Organization a) Overview of Insurance b) Overview of Future Generali c) Overview of IRDA d) Organization Structure e) Organization Chart f) Products of Future Generali Project Work a) Past Performance of Company b) Sales Forecasting c) Market Analysis d) Industry Sales & Profitability e) Ratios of Future Generali f) PEST Analysis g) Michael Porter's Five Forces Analysis Results a) Conclusions b) SWOT Analysis c) Sample Questionnaire d) Insurance Glossary e) Market Concentration for Life Insurance Industry References of Report a) Bibliography

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8 9-12 13 14 15-34





PROFILE OF ORAGANIZATIONA) OVERVIEW OF INSURANCEInsurance, in law and economics, is a form of risk management primarily used to hedge against the risk of a contingent loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for a premium, and can be thought of as a guaranteed small loss to prevent a large, possibly devastating loss. An insurer is a company selling the insurance; an insured or policyholder is the person or entity buying the insurance. The insurance rate is a factor used to determine the amount to be charged for a certain amount of insurance coverage, called the premium. Risk management, the practice of appraising and controlling risk, has evolved as a discrete field of study and practice.

It is one of those things that one would not like to think and talk about but if you dont you may leave your family unprotected. In simple term