Mazour Ivan, Ecommerce - The Future
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Transcript of Mazour Ivan, Ecommerce - The Future
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Ecommerce – The Future
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE MOSCOW, JUNE 4-5, 2015
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Ometria lets online retailers truly understand their customers
It then powers automated personalized marketing
Which increases engagement and drives extra revenue
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 2
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EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 3
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EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 4
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RaaS
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 5
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 6
[Small company logotype]
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 7
[Small company logotype]
![Page 8: Mazour Ivan, Ecommerce - The Future](https://reader031.fdocuments.in/reader031/viewer/2022032620/55cea82ebb61eb13138b4657/html5/thumbnails/8.jpg)
[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 8
[Small company logotype]
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 9
[Small company logotype]
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RaaS
Ecommerce
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 10
CMS
PIM
Inventory
Payment
CRM
ERP
Analytics
Marketing
Personalisation
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Customer Centricity
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 11
And how far you can take it
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Customer Centricity
“By 2016, 89% of companies believe that customer experience will be their primary basis for competition, versus 36% four years ago.” - Gartner
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 12
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Customer Centricity
“By 2016, nearly 90% of consumer product companies will have appointed a Chief Customer Officer.” - Gartner
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 13
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 14
[Small company logotype]
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Customer Centricity
"We predict that companies will use insights from CRM data to acquire more profitable customers through better targeting, to reduce the cost of acquisition in the early stages of the relationship, to cross and upsell to the right customers, and to increase wallet share through loyalty, retention, and recovery programs. They will support these activities through various analytical solutions deployed across the customer lifecycle." - Forrester
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 15
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 16
[Small company logotype]
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 17
[Small company logotype]
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[Title of Part 1]
[Text in Arial, ideal font size 24 - 36]
• First,• Second,• Third.
[Illustration if any]
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 18
[Small company logotype]
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EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 19
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EDAYS INTERNATIONAL E-COMMERCE CONFERENCE – MOSCOW, JUNE 4-5, 2015 20
Thank you!