Mayor and Council Transit Task Force AGENDA · 2/6/2017 · 5. Update on...

Pursuant to A.R.S. § 38-431.02, notice is hereby given to the members of the Mayor and Council Transit Task Force and to the general public that the Mayor and Council Transit Task Force will hold the

following meeting which will be open to the public.

Mayor and Council Transit Task Force AGENDA

Monday, February 6, 2017 at 4:00 p.m. Location: 149 N. Stone, 2nd Floor

Tucson, AZ 85701 SUGGESTED TOPICS TIME ALLOTTED

1. Call to Order

2. Introductions / Roll Call 2 Minutes

3. Approval of November 7, 2016 Minutes 3 Minutes

4. Call to the Audience 10 Minutes

5. Update on Transit/Announcements/Chair’s Report 10 Minutes

6. Frequent Transit Network Policy Update 20 Minutes

7. Five Year Strategic Plan Update 30 Minutes

8. Status of Sun Tran Promotional Fares and Marketing Update 30 Minutes

9. Call to the Audience 10 Minutes

10. Next meeting Date 3 Minutes

• Monday, March 6th

11. Future Meeting Agenda Items 2 Minutes

12. Adjourn

Action may be taken on any item. (Material, if available, can be provided by contacting Karen Rahn at 520-837-6584)

Pursuant to A.R.S. § 38-431.02, notice is hereby given to the members of the Mayor and Council Transit Task Force and to the general public that the Mayor and Council Transit Task Force will hold the

following meeting which will be open to the public.

Mayor and Council Transit Task Force MINUTES

Monday, November 7, 2016, 4:00 p.m. Location: 149 N. Stone, 2nd Floor

Tucson, AZ 85701

1. Call to Order

Meeting was called to order at 4:03 p.m. with six (6) of the eleven (11) members present which established a quorum.

2. Introductions / Roll Call

Members Present: Margot Garcia, Chair (Ward 6) Suzanne Schafer, Vice Chair (Ward 3) Dale R. Calvert (City Manager) David Heineking (City Manager) Lisa Shipek, (Mayor) Robert Medler (Ward 4) James McGinnis, (RTA Advisory Member) Members Absent: Brian Flagg (Ward 2) Vacant (Ward 1) Vacant (Ward 5) Vacant (CTAC)

Vacant (CTAC) Staff Present: Sam Credio, Transit Administrator Nicholas Scherer, Transit Services Coordinator John Zukas, Transit Services Coordinator Kate Riley, General Manager of Sun Tran/Sun Van

Jared Forte, Assistant General Manager of Sun Tran/Sun Van Bob McGee, Scheduling Manager

Pat Richter, Pass Program Manager Davita Mueller, Sun Tran Planning Analyst

3. Approval of October 3, 2016 Minutes

Suzanne Schafer moved to approve the Minutes as submitted. The motion was seconded and passed unanimously.

Transit Task Force November 7, 2016 Page 2 of 3

4. Call to the Audience There were no comments.

5. City Manager’s Transit Stakeholders Group

Margot Garcia reported on the meeting called by the City Manager. The aCity Manager’s Office has compiled a group of Transit Stakeholders to provide input and advice on alternative transit management models. The current agency management options that are under review by the Stakeholders Group include: Joint Powers Organization (JPO), Metropolitan Public Transit Authority (MPTA). San Francisco was used as an example of a Metro Transit Authority. Phoenix Rail was an example of a Joint Powers Organization. Discussion followed on various forms of funding and the present Performance Measures used.

6. Update on Transit/Announcements

Nicholas Scherer reminded task force members that updates are included in the meeting packet. Ronstadt Transit Center – Working on Development Agreement.

7. Frequent Transit Network Policy

Margot Garcia handed out a substitute for the first page of the document. The development of a Frequent Transit Network (FTN) Policy for the City and the criteria used for determining eligibility for routes within the FTN was discussed. Robert Medler moved to approve the Frequent Transit Network Policy as amended. The motion was seconded and passed unanimously.

8. Call to the Audience

Camille Kersher – Ms. Kershner thanked staff for taking a step forward with the

Frequent Network Policy but said that staff should look at augmentation for those routes that are not in the Frequent Network. She said staff should emphasize the good things. She also expressed her concern about the street car signage being confusing. Staff will look into this issue.

9. Next meeting Date The next meeting will be on Monday, December 12, 2016.

Transit Task Force November 7, 2016 Page 3 of 3

10. Future Meeting Agenda Items Some items for the Agenda include:

• Five Year Strategic Plan Update • Stakeholders Group • Sun Tran • Boards Committees and Commissions Review Process

11. Adjourn

The meeting adjourned at 5:38 p.m.

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Item 5: Update on Transit/Announcements Issue – This is a standing agenda item to inform committee members of relevant transit information within the City of Tucson and around the region. Staff Recommendation – None. This is an information item. Background – There are several city departments, interest groups, and committees that are discussing various aspects of public transportation. Committee members as well as staff will have the opportunity to share information with the group and give updates on relevant projects. Present Consideration – A list of projects, committees and stakeholders is provided below for a possible update to task force members. City of Tucson Updates: Ronstadt Transit Center (RTC) Redevelopment Mayor and Council Meeting TTF Suggested Meeting Dates 2017 (attached) Transit Services Division Organizational Chart anf Functions (attached) Sun Tran Updates: none Regional Updates: PAG - High Capacity Transit Implementation Plan (HCTIP) Committees Updates: RTA - Transit Working Group (TWG) Stakeholder Group Updates: City Manager’s Transit Stakeholders Group Broadway Coalition Bus Riders Union Bus Friends Forever Friends of the Streetcar Living Streets Alliance Old Pueblo Trolley Southern Arizona Transit Advocates Financial Considerations – None Attachments – None

TRANSIT TASK FORCE MEMORANDUM

Item 5: Update on Transit/Announcements City of Tucson Updates:

1. Ronstadt Transit Center (RTC) Redevelopment • None

2. Mayor and Council Meeting

• 11/9/16- None • 11/22/16- None • 12/6/16- None • 12/20/16- None • 1/10/17- None • 1/24/16- Two Items:

• 7. b. Approval of Title VI Service Equity Analysis for Major Service Changes to Sun Tran Route 34

• 8. Public Hearing: Proposed Major Bus Service Changes to Sun Tran Sun Tran Updates

1. None

Regional Updates:

1. PAG - High Capacity Transit Implementation Plan (HCTIP) a. 11/16/16-

• Working Paper 2- Summary of Map Changes b. 12/8/16-

• Working Paper 1 – Literature Review • Working Paper 2 – Data Review and Matrix Application (Draft)

1. Transit Maps 2. Tier 1 Evaluation Matrix

c. 1/12/17- • The FTN policy, approved by the TTF, will be used to help with setting the assumptions

for service time table.

Committees Updates:

1. PAG/RTA Transit Working Group (TWG) a. 11/8/16-

• FTA Mobility on Demand Sandbox Grant Award 1. James McGinnis updated the group on the RTA’s grant award from the FTA’s

Mobility on Demand Sandbox program. This two-year award will fund a pilot project in the Rita Ranch area.

b. 12/13/16- Canceled c. 1/10/17- None.

Transit Task Force Suggested Meeting Dates

S M T W T F S S M T W T F S S M T W T F S S M T W T F S1 2 3 4 5 6 7 1 2 3 4 1 2 3 4 18 9 10 11 12 13 14 5 6 7 8 9 10 11 5 6 7 8 9 10 11 2 3 4 5 6 7 8

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31

Nov 10 Veterans Day Nov 23 Thanksgiving DayDec 25 Christmas

City Holidays 1st Monday of the Month that is not a City Holiday

Sep 04

Feb 20 Presidents' DayMar 27 May 29

February March April

Labor DayMemorial Day

Jan 16Cesar Chavez Day Jul 04 Independence Day

Jan 02 New Year's Day M L King Day

June July August

January

May

2017

September October November December

Transit Services Division Organizational Chart and Functions

The Transit Services Division, Tucson Department of Transportation, is responsible for administering and coordinating the activities of the public transportation system, which includes Sun Tran, a fixed-route bus service, Sun Van a paratransit service for persons with disabilities, and Sun Link, a modern streetcar system. An organizational chart of the division is shown below.

The Division has six full-time employees (FTEs). Three employees are assigned to administrating the program while three employees process applications for ADA paratransit eligibility (functional ability to ride the bus) run the ADA for Sun Van customers. The major responsibilities of the Transit Services Administrative are shown in the table below:

City of Tucson Transit Adminstrator

1 FTE

City of Tucson ADA Paratransit Eligibility

Office 3 FTEs

City of Tucson Transit Coordinators.

2 FTEs

Sun Tran/Sun Van General Manager

(Transdev)

Sun Tran Staff 636 FTEs

Special Services Office 5 FTEs

Sun Van Staff 237 FTEs

Sun Link General Manager (RDMT)

Sun Link Staff 35 FTEs

Transit Services Administration Responsibilities Mayor & Council Communications

ADA Paratransit Eligibility Office

PAG/RTA Coordination (Transit Working Group, Project Prioritization, etc)

Transit Task Force Coordination

Federal Transit Administration (FTA) Compliance

Intergovernmental Agreements

Budgets Contractor/Subrecipient Oversight

ADOT Coordination (State Safety Oversight)

RFPs/Contracts Constituent Inquires Travel Reduction Program FTA Real Property Inventory & Utilization Plan

Transit Asset Management (TAM)

Various Committees (e.g. CODI, roadway safety audits, bike & ped, etc)

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Item 6: Frequent Transit Network Policy Update Issue – This is an agenda item to discuss the updates made to the approved Frequent Transit Network (FTN) policy. Staff Recommendation – Review the updated FTN Policy.

Background – The Pima Association of Governments (PAG) approved the contract with Jarett Walker and Associated (JWA) on 12/11/14, and completed a regional transit visioning exercise titles ‘Framing the Questions’ on 4/23/15. This was intended to provide the framework for the development of a transit vision to be included in their 2045 Regional Mobility and Accessibility Plan (RMAP).

The ‘Transit Choices Workshop Report’ was conducted with the goal of collecting input from a variety of stakeholders and members of the public, and completed on 6/11/15. Participants took part in three primary activities that included - answering transit specific questions using silent polling devices, playing a transit planning game with a fictional city to learn basic concepts of transit planning, and lastly performing the same transit planning activity using the City of Tucson. The primary outcomes of the session were a prioritized list of future frequent network improvements, a set of potential study corridors for future High Capacity Transit investment and several study areas for future coverage expansion. Present Consideration – The JWA ‘Transit Choices Workshop Report’ includes a prioritized list of future frequent network improvements. The prioritized list developed by JWA is based on the information that was collected in the stakeholder workshop that was evaluated based on five criteria:

1. Stakeholder Prevalence – Did many stakeholders agree on a particular segment on their maps?

2. Development and Street Pattern – Is there density? Does the street network allow easy access to people?

3. Current Ridership – Is there already strong ridership on existing service or corridors? 4. Network Continuity – Is the segment important to the usefulness of the network? 5. Major Destinations – Does the segment provide service to a major regional destination?

July 13, 2015 Transit Task Force (TTF) members asked staff to bring the item back to the table for discussion to evaluate the routes included in the prioritized list of FTN improvements and their ranking in greater detail. Also the TTF has indicated a discussion around policies for frequent network routes once they are identified and implemented. November 9, 2015 At this TTF meeting it was indicated the TTF would like to discuss potential FTN policies prior to the evaluation and reprioritization of the identified FTN prioritized list.


Transit Task Force Memorandum Agenda Item 6 – Frequent Transit Network Policy Update

Page 2 of 2

January 11, 2016 During this TTF meeting staff presented the goal to create a new policy that will establish minimum criteria for the FTN through three objectives:

1. Define Service Requirements. 2. Identify Performance Measures. 3. Determine Requirements to Change FTN.

Examples of other FTN’s were presented to illustrate how these objectives were met within other transit systems. The TTF requested staff provide a matrix outlining current ridership data and operating schedules to better illustrate how the Sun Tran bus system is operated now. Task Force members Suzanne Schafer and Eugene Caywood also presented their goals, objectives, discussion points and possible approach to a FTN to the TTF and staff. February 8, 2016 Task Force members instructed staff to draft a policy for Objective #1 (Service Requirements), to be brought back for comment during the next meeting. March 7, 2016 A draft policy on the three FTN objectives was presented to the Task Force. Members gave feedback on each policy objective. Future FTN priorities we also discussed, and will be included in as a separate agenda item going forward. November 7, 2016 The TTF unanimously voted to establish the FTN policy. February 6, 2017 Staff is looking for the Task Force members to review the updated FTN policy document. Financial Considerations – None Attachments – Updated Frequent Transit Network Policy

City of Tucson Frequent Transit Network Policy

Adopted by the Tucson Transit Task Force on November 7, 2016

Please Note: Yellow Highlights are changes to the FTN after the 11/7/16 adoption, and need to be reviewed / approved by the TTF at the 2/6/17 meeting.

A. The Purpose of a Frequent Transit Network (FTN) Policy is to support the long-termgoal of developing and maintaining a frequent service grid as a basis for providinghigh quality transit services in the densely populated areas of Tucson where transitdemand is strong.1. A FTN in the densely populated areas makes most efficient use of the

community’s resources by making transit a truly viable option for a large portionof the population.

2. The first phase of the FTN allows for the riders to experience the enhanced transitopportunity, and then support its future improvement and growth. Routescurrently in the FTN must remain at FTN service levels for a minimum for fouryears in order for the network’s full impact on land use and therefore on transitdemand to unfold.

3. New routes may be added if they meet the criteria listed in Appendix D. Routesmay be considered for inclusion based on other factors such as increased densityin underserved areas or the need to improve connections between existing FTNroutes.

B. Criteria for Routes within the FTN.1. To qualify for inclusion in the FTN based current performance, a route must meet

the following Performance Measures:a. The route has had a regular occurrence and/or consistent overcrowding

throughout the day on weekdays.b.The route runs on a corridor of the city with at least one of the following

characteristics:1. High traffic volumes that exceed 20,000 vehicles : Source: PAG

Traffic Count Map:http://www.pagnet.org/docuemnts/rdc/gis/maptrafficcount2012.pdf

2. Strong land-use mix of commercial, office, public services, retailand residential (determined via land-use maps) Source:

http://www.pagnet.org/docuemnts/rdc/gis/maptrafficcount2012.pdf

https://ww.tucsonaz.gov/files/integrated-planning/Chapter3-The BuiltEnvironment_11_13_13.pdf (Existing Land Uses, 2013 page 32)

3. The route serves major employers or employment centers with an employee density of:_______

c. Transit infrastructure is currently in place or able to be built. 1. Transit infrastructure is defined as:

a. Pedestrian infrastructure; which refers to the pedestrians ability to access the stop by sidewalk and the City of Tucson's willingness or ability to acquire right of way if necessary so that customers have physical access to and from the bus stop.

b. Bus infrastructure; which refers to the Bus having sufficient space to turn around if necessary, and/or adequate layover facilities at the end of the route.

d.The route has a grade of at least “M” in 3 of 5 “Performance Indicators” described in Appendix D & E.

2. Requirements and process for changes to the FTN a. All routes are to be reviewed annually according to Performance Indicators

listed in Appendix E. b.Routes Graded with “M” or better in 3 of 5 Performance Indicators are

deemed to be meeting expectations. c. Routes not meeting expectations will be considered “under review” and will

be given three years to meet expectations. 1. After three years of not meeting expectations, routes will either be

augmented to improve the route or extended one more year. 2. If still failing to meet FTN expectations after four years, the route may

be augmented in frequency to reflect demand. d.Routes not currently in the FTN can transition to the FTN after the annual

review if they meet the required criteria.

C. Public Outreach for the FTN. 1. The current FTN will be marketed to the public as the routes that meet or exceed

the following service objectives: a. Frequency: Interval of 15 minutes or less between buses. b.Hours of Service: 6:00 a.m. to 6:00 p.m. Monday through Friday.

Note: Routes in the FTN may operate at varying frequencies outside the

6 am to 6 pm hours of service and on weekends.

https://ww.tucsonaz.gov/files/integrated-planning/Chapter3-The%20BuiltEnvironment_11_13_13.pdf




Appendix A: Criteria for Expanding Frequency and Span

The objective of the FTN is to create a cost-effective, high-ridership fixed-route transit network by improving frequency and span of service. Analysis of the current FTN (Appendix B) reveals how FTN routes can be viewed in three different tiers, based on the following features, and how incremental improvements can be made:

1. Weekday daytime service: Features 1 & 2.

2. Weekday evening service; Feature 3 & 4.

3. Saturday daytime service: Features 5, 6 & 7.

4. Saturday evening service: Features 8, 9 & 10.

5. Sunday daytime service: Features 11, 12 & 13.

6. Sunday evening service: Features 14, 15 & 16.

In the interest of developing the overall utility of the routes in the FTN and thus of the whole transit network, evening and weekend service is emphasized alongside Monday through Friday daytime frequency in defining the tiers of frequent service.

This approach leaves room to upgrade a route within the FTN by improving its evening or weekend frequency or span, as well as to expand the FTN, either by upgrading existing routes to FTN status or by extending the FTN service level area covered by existing FTN routes.

Appendix B: FTN Tier Levels and Features

See Attached

Appendix C: FTN Tier Levels and Features Explained

1. Tier One FTN route offers the following service level: a. Weekday frequency of 15 min or better from at least 6:00 am to 6:00 pm; 30

min or better from 5:00 am. b. Weekday evening frequency of 30 min or better until midnight (i.e., two

scheduled bus runs in the 11:00 pm hour). c. Saturday frequency of 15 min or better from at least 8:00 am to 5:00 pm (i.e.,

four scheduled bus runs in the 4:00 pm hour); 30 min or better from at least 6:00 am to 8:00 pm.

d. Sunday frequency of 20 min or better from at least 8:00 am to 5:00 pm (i.e., three scheduled bus runs in the 6:00 pm hour); 30 min or better from at least 6:00 am to 8:00 pm.

Currently the criteria for Tier One are met or exceeded by Routes 8 (Broadway), 16 (Oracle/Ina), 18 (S. 6th Avenue), and 700 (Sun Link Streetcar).

2. Tier Two FTN route offers the following service level: a. Weekday frequency of 15 min or better from at least 6:00 am to 6:00 pm b. Weekday evening frequency of 30 min or better until at least 7:00 pm.

Saturday frequency of 30 min or better from at least 6:00 am to 8:00 pm. c. Sunday frequency of 30 min or better from at least 7:00 am to 8:00 pm.

Currently the criteria for Tier Two are met or exceeded by Routes 4 (Speedway), 11 (Alvernon), and 12 (10th/12th Avenue) in addition to the Tier One routes.

3. Tier Three FTN route offers the following service level, which is the minimum service level for inclusion in the Frequent Transit Network:

a. Weekday frequency of 15 min or better from at least 6:00 am to 6:00 pm; 30 min or better until at least 7:00 pm.

b. Weekday evening frequency of 30 min or better until at least 7:00 pm. c. Saturday frequency of 60 min or better from at least 7:00 am to 8:00 pm. d. Sunday frequency of 60 min or better from at least 7:00 am to 8:00 pm.

Currently the criteria for Tier Three are met or exceeded by Routes 6 (Euclid/N. 1st Avenue), 7 (22nd Street), 9 (Grant), 15 (Campbell), and 34 (/Craycroft/ Ft. Lowell) in addition to the Tier One and Tier Two routes.

Appendix D: Frequent Transit Network System Performance Metrics

See Attached

Appendix E: Performance Indicators and Grades Defined

Performance Indicators: 1. Passengers per Mile 2. Passengers per Hour 3. Fare Box Recovery Grades Defined:

A = At or above the FTN average. (Above Performance) M = 75% of the FTN average up to the average. (Meets Performance) U = Below 75% of the FTN average. (Under Performance)

4. Cost per Passenger 5. Subsidy per Passenger Grades Defined:

A = At or below the FTN average. (Above Performance) M = From 133% of the FTN average down to the average. (Meets Performance) U = Above 133% of the FTN average. (Under Performance)

AppendixB:FTNTierLevelsandFeatures

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FTN

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Total Total Passenger TotalRoute Passengers Hours Miles Revenue Cost Pass/Mile Grade Pass/Hour Grade Cost/Pass Grade Recovery Grade Sub/Pass Grade

4 112,844 4,112 52,336 56,635$ 320,305$ 2.16 M 27.44 M 2.84$ M 17.7% M 2.34$ M8 126,000 4,159 51,880 62,045 321,193 2.43 M 30.30 M 2.55$ M 19.3% M 2.06$ M11 99,643 2,919 37,321 48,682 227,799 2.67 A 34.14 A 2.29$ A 21.4% A 1.80$ A12 44,704 1,840 19,063 18,790 131,928 2.35 M 24.30 M 2.95$ M 14.2% U 2.53$ M16 114,186 3,827 43,681 57,717 284,933 2.61 M 29.84 M 2.50$ M 20.3% A 1.99$ M18 106,922 2,421 23,866 42,439 170,404 4.48 A 44.17 A 1.59$ A 24.9% A 1.20$ A

604,299 19,278 228,147 286,307 1,456,562 2.65 31.35 2.41$ 19.7% 1.94$


3 68,712 3,096 43,482 33,993$ 251,827$ 1.58 U 22.19 U 3.66$ U 13.5% U 3.17$ U6 48,935 1,659 15,415 24,541 114,297 3.17 A 29.51 M 2.34$ A 21.5% A 1.83$ A7 63,330 2,253 31,916 32,163 183,944 1.98 U 28.11 M 2.90$ M 17.5% M 2.40$ M9 51,790 2,039 23,644 24,794 152,782 2.19 M 25.40 M 2.95$ M 16.2% M 2.47$ M15 28,414 1,744 20,023 14,025 130,178 1.42 U 16.29 U 4.58$ U 10.8% U 4.09$ U34 48,213 1,952 22,681 25,499 146,373 2.13 M 24.70 M 3.04$ M 17.4% M 2.51$ M

309,395 12,742 157,161 155,015 979,401 1.97 24.28 3.17 15.8% 2.66


19 32,712 1,001 9,464 16,155 69,410 3.46 A 32.68 A 2.12 A 23.3% A 1.63 A


1 37,512 1,540 18,890 19,747 118,091 1.99 U 24.36 M 3.15$ M 16.7% M 2.62$ U2 24,740 1,453 19,580 12,676 116,010 1.26 U 17.03 U 4.69$ U 10.9% U 4.18$ U5 21,760 1,403 19,164 10,581 112,685 1.14 U 15.51 U 5.18$ U 9.4% U 4.69$ U

10 29,085 1,154 14,342 14,836 88,969 2.03 M 25.21 M 3.06$ M 16.7% M 2.55$ M17 71,730 2,706 38,157 39,662 220,478 1.88 U 26.51 M 3.07$ M 18.0% M 2.52$ M20 8,560 606 7,699 4,398 47,163 1.11 U 14.13 U 5.51$ U 9.3% U 5.00$ U21 14,452 868 10,233 6,401 65,479 1.41 U 16.65 U 4.53$ U 9.8% U 4.09$ U22 14,278 773 9,982 6,489 60,566 1.43 U 18.48 U 4.24$ U 10.7% U 3.79$ U23 33,265 1,614 19,401 16,963 122,744 1.71 U 20.61 U 3.69$ U 13.8% U 3.18$ U24 14,654 586 7,155 7,721 44,848 2.05 M 25.01 M 3.06$ M 17.2% M 2.53$ M25 43,098 1,708 21,058 22,132 131,241 2.05 M 25.24 M 3.05$ M 16.9% M 2.53$ M26 22,294 976 16,255 12,442 86,025 1.37 U 22.85 U 3.86$ U 14.5% U 3.30$ U27 28,891 1,906 30,135 15,140 163,803 0.96 U 15.16 U 5.67$ U 9.2% U 5.15$ U29 37,129 1,566 20,030 21,771 122,239 1.85 U 23.71 M 3.29$ U 17.8% M 2.71$ U37 15,957 1,045 17,314 9,077 91,912 0.92 U 15.26 U 5.76$ U 9.9% U 5.19$ U50 8,275 641 5,872 4,364 43,950 1.41 U 12.91 U 5.31$ U 9.9% U 4.78$ U61 10,101 791 11,287 5,869 64,779 0.89 U 12.78 U 6.41$ U 9.1% U 5.83$ U

435,781 21,333 286,553 230,268 1,700,982 1.52 20.43 3.90$ 13.5% 3.37$

Base portions of the routes 4, 8, 11 and 16 are all considered frequent routes for weekdays. Routes 8, 16 and 18 have a frequent service on both weekdays and weekends.

Based on the grades as defined below and the frequent route definition also shown below route six would be the next candidate to move to a frequent network

Route 19 would be candidate based on grades but not on the definition of High frequency based on the demand metric

Sun Tran RoutesPerformance Indicators

Route 19 - For Consideration (Example of application of metrics)Performance Indicators

Frequen System Performance Metrics Existing Frequen Routes - 15 Minutes or Greater - YTD November 2015

Performance Indicators

Potential Routes - Currently Not 15 Minutes or GreaterPerformance Indicators

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Item 7: Five Year Strategic Plan Update Issue – Staff will update the Transit Task Force on the Five Year Strategic Plan. Staff Recommendation – None. This is an information item.

Background – Staff was tasked with developing a Five Year Strategic Transit Plan. The purpose of the plan was developed to provide a roadmap for Mayor and Council and City Staff and provides the means to evaluate the performance of the system, determine the direction the community wants to move in the future and outline a process to achieve set objectives.

The Five Year Strategic plan was drafted by Sun Tran/Sun Van staff and presented, reviewed and revised by the Transit Task Force. It was presented to the City Council in November of 2012, suggestions taken and plan revised in January of 2013.

Present Consideration – Discussion on the next steps the TTF would like to take on future strategic plans that fall within their purview (as outlined in the TTF Data Page). Financial Considerations – None Attachments – Five Year Strategic Plan (power point slides)


1

FiveYearStrategicPlan

Background

• PresentedtoMayor&Council– November14,2012

• UpdateprovidedtoMayor&Council– March27,2013

Guiding Principles

Focuson:• IncreasingRidership• Maintainingfarebox recoveryrate• Opportunitiesforincreasingrevenue–outsideofthefarebox

• Developingandmaintainafiveyearfinancialforecast.

FiveGoals

• ImproveServicedeliveryandenhanceamenitiestoretaincurrentridersandattractnewriders.

• Createplantocapturemarkets,increaseridership

• IdentifySustainableFundingStrategy• DevelopSystemWideFarePolicy• Maintenance,monitoringsystemperformancestandards.

Goal#1

• Improveservicedelivery&enhanceamenitiestoretaincurrentridersandattractnewriders– CompletionofCOA– January2014– JarrettWalkerandAssociatesWorkshopandcommitmenttoaHighFrequencyNetwork

– Minorservicechangesimplemented– February2015(FY2015),August2015(FY2016)andFY2017

– Majorservicechanges– approvedforFebruary2017– WorkingwithRTA(TWG)onexpressservicechanges–launchFebruary,2017

– FrequentTransitNetworkincreasesfrom11to13omMarch5,2017

Goal #1 – Frequent Transit Network

2

Goal#1(continued)

• SystemEnhancement&Improvements– Park&Ridelots

• OldVail/RitaRoad• Houghton/Broadway

– TransitCenterupgrades• Informationkiosks‐ TTC• Paving– TTC• Publicrestrooms– LTC• Entrancesignage– LTC• SunShuttlebay/pedestrianaccessimprovements– LTC• Safetyimprovements– RTC

– Busshelters/busstopsigns

Goal#1(continued)

• CostEfficiencies• Replaced2000seriesbuses(CNG)withbuseswithimprovedCNGtechnology• 2500seriesbuses(diesel)willbereplacedin2019withCNGbuses• EliminationofPaperTransferTicketsandrevisedTransferPolicy• Replaced47800seriesvehicles(diesel)atSunVanwithgasolinevehicles– replaced27cutaways/10sedans/10minivans• Replace23900seriesvehiclesatSunVan

Goal#2

• Createplantocapturemarkets,increaseridership– On‐boardsurvey– 2013 (COA)– On‐boardsurvey– 2016(TitleVI/COA)– RegionalMarketingPlan

• Outreach–Communityevents– over80eventsin2016

–Speaker’sBureau–businessclubs,associations

Goal#2(continued)

• DevelopRegionalMarketingPlan– Advertising

• Socialmedia• BusBench/Buswrap• Print,radio,theatre,videoads• Encourageuseofpubictransittoevents

– Promoteuseoftechnologies• SunGOsmartcard– July1,2013• GoTucsonmobileapp• GoogleTransit(GTFSdata)• Online/mobiletripplanning,real‐timeinformation

Goal#2(continued)

• Integratedapproachtomarketing– Webredesign– WebchatFunction– MobileandSmartphoneinteractionandelectronicadvertisements

– Analyzesocialmedia,emailandaddatatomakeinformeddatadrivendecisions

– Continueexpansionofinvolvementincommunityactivities.

SunGo Sales Locations

3

Goal#3

• Identifysustainablefundingstrategy– Dedicatedfundingsource– Public/privatepartnerships– Evaluationofserviceimprovementdistricts– Advertisingopportunities

• Lamarcontract

– SunLinkrevenueopportunities

Goal#4

• Developsystem‐widefarepolicy– ApprovedbyMayorandCouncilonDecember9,2014

Goal#5

• Maintenance,monitoringSystemPerformanceStandards– MonthlyOperatingReport– MonthlyComplianceReport– Establishrouteperformancestandards

• ApprovedbyTTFNovember2016

– CityofTucsonIndependentAuditandPerformanceCommissionaudit• PresentedtoMayorandCouncilin2015

FinancialPlan

• FiveYearFinancialForecast– SegregatingOperatingfromCapitalExpenditures

– SegregatingModesoftransportation

Accomplishments Achieved • Accomplished Comprehensive Operational Analysis and Jarrett Walker

Workshop• Commitment to the Frequent Transit Network. • Between the major and minor services changes x miles of system miles

were added to the existing service • Two additional Park and Rides• Upgrading of transit centers • Development of a regional fare policy• Contracted with an outside vendor to better take advantage of potential

revenue sources.• Developed and Implemented new fare/passenger information technologies• Continue to look for ways to enhance rider experience and to find cost

efficiencies• Established additional avenues of community outreach• Refurbishing existing bus stops/adding bus shelters and stops/Bus Stop

Signs

Questions/Discussion

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Item 8: Status of Sun Tran Promotional Fares and Marketing Update Issue – Sun Tran’s Marketing Director will update the Transit Task Force on promotional fares and marketing efforts. Staff Recommendation – None. This is an information item.

Background – This item has been requested by members of the Task Force.

Present Consideration – None. This is an information item.

Financial Considerations – None. Attachments – City of Tucson, 2017 Transit Fares


EffectiveJanuary 1, 2017

2017TRANSIT FARES

SUN TRAN/SUN LINK/SUN SHUTTLE SINGLE TRIP FARES

Full Fare Cash Full Fare Stored ValueEconomy Fare Cash (Senior/Disabled/Low Income) Economy Fare Stored Value (Senior/Disabled/Low Income)Express Fare

SUN TRAN/SUN LINK/SUN SHUTTLE PERIOD PASSES

Full Fare 1-Day PassFull Fare1-Day Ticket Full Fare1-Day Ticket at Sun Link StopsDiscounted 1-Day Pass Ticket (Non profit agencies only)Full Fare 30-Day PassEconomy 30-Day Pass (Senior/Disabled/Low Income)Express 30-Day PassCollege Semester (UA/PCC)College Annual (UA/PCC)College Semester Express (UA/PCC) College Annual Express (UA/PCC)

UP-CHARGES FOR PREMIUM SERVICE

Full Fare to Express FareEconomy Fare to Express FareFull Fare to Sun Shuttle Deviated and Dial-a-Ride Services*Economy Fare to Sun Shuttle Deviated and Dial-a-Ride Services*

*Green Valley/Sahuarita Dial-a-Ride only

SUN VAN FARES

Regular Fares One-WayLow Income Fares One-WayOptional Service Full Fare One-Way Low-Income One-Way

2017 - Effective January 1, 2017

$1.75$1.50$0.75$0.60$2.25


$3.75$4.15$4.00$2.40$45.00$18.00$60.00$180.00$450.00$240.00$570.00


$0.50$1.40$1.25$0.75


$3.00

$1.50

$5.00$3.50

Revised 11/21/16

Mayor and Council Transit Task Force AGENDA · 2/6/2017 · 5. Update on...

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Transcript of Mayor and Council Transit Task Force AGENDA · 2/6/2017 · 5. Update on...