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ISSUE 03MAY/JUN 2015
newBIG
GER & B
ETTER!
STRATEGIC LEADERSHIP Are you Super Strategic?
Pg 1
4
New Trends in businessWhats the future look like
Pg 1
8
Leading ChangeUsing Kotters 8 Steps
Pg 3
8
Leadership Agility How do you know you have it?
Pg 3
8
Why Apple WATCH will CHANGE HR FOREVER
Recruit HubRecruiting for ambition
Pg 0
5
Be prepared for Interviews
WorldJobs
Pg 41
PAGE
2
ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
Contents
08 18
RECRUIT HUBHow to recruit people with ambition
NEW TRENDSThe Future of Business
10
SOHO Setting boundaries for work
14
STRATEGY Values-led Leadership
20
FRONTSIDEExamining Kotters Change Model
03 EDITORS NOTES Bringing you the latest in Human Capital Management.
06 RECRUIT HUB Discover how to hire people with ambition.
07 APPLE WATCH learn how this personal device will change the face of HR.
09 SOHO - Working from home needs boundaries.
11 TWILIGHT - It is amazine what you can learn from a vampire.
14 STRATEGIC LEADERSHIP -Values led leadership is critical to being strategic.
16 COACHING EXECUTIVES Discover the importance of coaching executives.
18 NEW TRENDS Learn all about the future of business from Deloittes.
19 LEADING CHANGE Discover Kotters 8 steps to leading change. Part 1.
23 LEADERSHIP AGILITY Career Birds is the quickest way to learn leadership agility.
25 8 QUESTIONS That you should ask a life coach.
28 PROFESSIONALISM - Get the guidelines you need on how to behave.
30 TOP 10 Behaviours to avoid when you are working.
31 PROFESSIONAL DECORUM and professionalism are two separate things
32 COMMUNICATION - Commonly held misconceptions about communicating.
34 POLITICAL SAVVY is a competence that is definitely worth having in your toolkit.
35 SENSITIVITY TO CRITICISM can you take feedback?
37 WORKPLACE WELLNESS 5 tips for a health workplace.
39 RESUME WRITING How to make a great resume.
41 JOB INTERVIEWS how to be prepared for a job interview.
43 RECRUITMENT COSTS What is the total cost of recruitment.
45 RETAIL BUSINESS focus on hiring staff for retail business.
47 SOCIALMEDIA RECRUITMENT What’s going on in the metaverse.
48 WORLD JOBS a list of jobs you will find all over the world.
*-----------
SEE US @
COLLISION5-6 May
2015 34
PAGE
3
ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
28
PROFESSIONALISM A feature on the guildlines
22
LEADERSHIP AGILITYThe new homestudy from CareerBirds
36
8 QUESTIONSYou’ll want to ask a life coach
16
COACHING EXECUTIVESlearn why it is important to keep coaching executives
CO-FOUNDERMartin Staael
DIRECTOR -CMO/Editor Azhar Khan
INVESTOR RELATIONSJeremy Stewart
PHOTOGRAPHY Paul Cohen
CONTRIBUTORSLisa Boorer MBA/MNLP
Paul Cohen
Maria Cucinotta
Dr. Scott Lichtenstein
Shareen Michopolous
Jeremy Stewart
Martin Staael
CONTACTSStudio - [email protected]
Sales - [email protected]
Editorial [email protected]
Advertising - [email protected]
PRODUCED BY BSOCRE8IVE
EDITORS NOTEWe are thrilled to bring you another Edition of our magazine and thank you all for your kind words and support for our publication. We certainly hope you enjoy this next issue which we have crafted from your feedback and is much easier to read on an iPhone or iPad. Keep those suggestions coming in and we will aim to try and bring you the latest information on careers, recruitment, human resources and human capital management.
Azhar Khan
WATCHhow it will change your work forever
“this watch is clearly the most personal product we’ve made...” Jony Ive
Limits of Liability/Disclaimer Of Warranty
The publishers and author of this magazine and all products related to this magazine have used their best efforts
in creating this product. Neither the publisher nor the authors make any representation of warranties with
respect to the accuracy, applicability, fitness, or completeness of the contents of this program. They disclaim
any warranties that are either expressed and/or implied merchantability, or fitness for any particular purpose.
The Editor and the publisher shall in no event be held liable for any loss or other damages, including but not
limited to special, incidental, consequential, or other damages. The advice of a competent legal, tax, accounting
or other professional should be sought. You do not have the right to give this magazine away, include it in any
membership site, or offer it as a bonus! You may not sell this magazine unless granted permission or have
become one of our authorised affiliates. Violators will be prosecuted to the full extent of the law.
Published by Sabistar Pty Ltd
World Jobs.Where do you want to be? This feature section displays any job using the OneRecruit applicant tracking system across the globe. Get OneRecuit today and get your Recruitment adverts listed for FREE.
Applicant tracking
Hosted Careers Site
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Add notes
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Candidate workflow
Fields control in Applicant Form
Custom screening questions
Notifications
Talent pool
Unsolicited applications
Resume keyword search
Advanced searching
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Application acknowledgment e-mail
Notifications to unsuccessful candidates
Face detection
Social Media integration
Tiered Permission Levels
Email Support
Storage tiers
Startup Plan includes
More than 1000+ fast growing companies use OneRecruit for tracking applicants.
1 user
2 positions
Unlimited candidates
300MB of space
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Support
Screening questions
Analytic’s
Interview scheduling
Experience the power!
Great people achieve extraordinary results, now you have the power to find and recruit them,
With OneRecruit’s Applicant Tracking Software
Recruit HubWha
t's h
ot this
mon
th
The latest news stories from the HR community
TOP STORY RECRUIT
Seeking people that are self
motivated and have a propensity
for working without the need for
supervision can be inspire others within
the team and boost performance
“Where do you see yourself in five years time” is a common question that is asked in interviews. The equally common response is “In a position of responsibility because I enjoy a challenge and want to discover more about the company and industry.”
When you ask a silly question you’ll get a silly answer. However inquiring about a persons influences and aspirations has merit. It turns out that the degree to which an employee is ambitious has significant impact on their productivity and performance. Heres what we discovered when comparing below average, average and top performers.
Recruiting for ambition?Why you should hire those with ambition and taste for responsibility
70% of top performers make it a point to learn new skills, aside from those they learn in school and during job training (compared to 66% for average performers and 53% for below average performers).
88% consistently look for ways to improve their performance or complete tasks more efficiently (compared to 71% and 61%).
73% strive to achieve top honours at work, like Employee of the Month (compared to 46% and 31%).
89% set high work standards for themselves (compared to 73% and 64%).
58% have a long-term career plan (compared to 47% and 46%).
87% are “very motivated” to improve themselves and become a better person (compared to 77% and 58%).
94% believe that they can achieve whatever they set their mind to (compared to 75% and 70%).
Only 21% of top performers have turned down an opportunity because they didn’t believe they could live up to the challenge it offered (compared to 31% and 49%).
Only 13% would be content with a “Satisfactory” job performance rating (compared to 20% and 29%).
CLICK HERE and book a
coach to take an ambition test
PAGE
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ONERECRUIT MAGAZINEwww.onerecruit.com Issue 03 - May | June 2015
Targeting candidates that have ambition is a strategy that starts with the interview process. To discover if the person you interview is an underachiever is a matter of asking the right questions. Try to avoid the standard interview questions that most job candidates will be able to answer. Ask open ended questions and fill in the blank type questions to see if they play along and are paying attention.
Add these to your interview questions to your verbal questions. Watch for body language signals and test for comfort in replying :
1. Describe a goal you achieved that no one else believed you could. Why didn’t they believe in you, and what made you want to keep trying?
2. What does failure mean to you? How would you define success?
3. In the past two years, how have
you upgraded your work skills and abilities? Tell me about any classes, extra reading, or training you have taken part in.
4. Would you prefer to work with a group of people who are less accomplished than you, or a group of people who are just as, if not more successful than you?
5. What is the most disappointing feedback you received in a performance review? What changes did you make as a result?
6. What type of initiative have you taken in previous jobs? Have you ever approached a manager with a new idea or task that you wanted to work on?
7. Name a famous person that inspires you and tell me why they are the one person in the world that you would follow?
How to identify ambition?
35% of Top Performers are doubters.
To find the right candidates, ask the right questions.
INTERVIEW
StreamlinedProject Reports OneRecruits status timeline process.
Hot off the press is
OneRecruit’s new project
report that allows you to
see in a glance the status of any role
recruitment status. This is a feature
that we have added to the reports
section of OneRecruit that provides
the job poster with a birds eye view of
the stages each job role is currently at
and how long its taking to fill the role.
Holding your breath and crossing your fingers is not the thing to do you must have well thought out answers to questions like :
“Why do you want this job?”Be passionate about the values of the company and demonstrate that you are aligned to the mission and vision of the company. “Why should we hire you?” Know precisely what the job entails and clarify the position by asking questions that allude to you understanding the job role requirements. Demonstrate your skill set or competencies in this area by sharing stories of your background or project experience and remember, keep it positive.
Whilst sometimes it may appear that top performers are able to perform miracles, there was one little enlightening statistic that revealed an
interesting element to ambitious performers. 35% of top performers indicated that they are discouraged when faced with obstacles to their
goals. What differentiates them is their persistence and refusal to let obstacles stop the wheels of motion to achieve results.
How to answer Screening Questions
Tip.. .
High performers are not immune to self doubt and insecurity. The also are easily discouraged.
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ONERECRUIT MAGAZINEwww.onerecruit.com Issue 03 - May | June 2015
How WATCH will change HR
The new watch from Apple is the most advanced timepiece ever
created and a revolutionary way to connect with others. The
device has the most comprehensive health and fitness detail of
any device in its category. With such great resources available its no
doubt that such a device can be used to ensure that people in high risk
industries will benefit from its capacity to track and monitor people in
roles that require supervision and attention.
Take for example the highly stressed role of Flight Traffic controllers
known the world over to be the most stressing job for any person.
Through this device, HR have the capacity to monitor and record the
most stressful situations and how they affect people in the organisation.
They can provide chronicling and counselling when situations appear
to be critical and can even go as far to provide alerts to support staff
and floor managers if a persons heart rate goes over the required stress
levels.
Above: It’s never too late to change your habits, and by establishing a healthy lifestyle now, you’ll continue to reap the rewards in the future. This timepiece will help you monitor your health and nutrition so you can make informed choices, understand how BMI, or body mass index, affects you, or take part in monitoring diet and exercise programmes
It’s the most personal device we have ever created. Tim Cook
For most people its just another watch, but the vision for this personal device has far greater reaching consequences for people and how they feel about work
BY AZHAR KHAN
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7
ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
Health alertScheduling staff can be a hassle at
the best of times and not knowing
when to schedule people at any
given time can have a systematic
downturn in customer service
when suddenly everyone calls
in sick. Devices like this will
be able to monitor your staffs
health levels and help maintain
optimum efficiency around people
and their activities. Wellness
in the workplace will take on a
whole new meaning as staff and
management will be able to look
out for one another in ways that
will not bring the business to a
grinding halt if half the staff call
in sick. Monitoring outbreaks will
be an essential human resource
function and alerts can be set up
to ensure that relevant staff are
notified if the situation is about to
get critical.
Unfortunately many people suffer
from depression and this was
recently highlighted in the tragic
case of pilot that took his life and
the lives of everyone on board
the plane. Imagine if all pilots
had to wear one of these devices
that monitored their heart rates
and brain activity to determine
whether the pilot was fit to fly. A
serious situation like this could
have been avoided.
There are so many health
applications that Watch will
come in hand in monitoring staff
health and fitness that workplace
wellness will mean more than just
eating right.
FitnessRecruiting people in retail and
customer facing roles is another
reason why Watch will be
an essential tracking device.
Especially where breaks are
concerned and keeping staff
engaged. Standing on your feet
all day is not the ideal situation
and most retailers eventually find
staff walking off the floor just to
grab a break from the maddening
crowd, especially during busy
times. Being fit for workplace
health and safety is regulatory in
some countries. By monitoring
staff performance retailers will be
able to quickly and easily assess
the optimum time have staff
rostered and schedules can auto-
plan breaks to ensure that anyone
working is always performing at
their peak.
Activity monitors how much
a persons daily movements
reflect their personal fitness. It
even reminds you if you have
been sitting too long. Weekly
reports provide you with a wrap
up of your activity and even
make recommendations for the
following week. Workout apps
will provide you tracked metrics
of your workouts so you are up to
date . It’s like having a personal
trainer on your wrist.
Communicate Every Watch has built in
communication services that
range from traditional SMS
and email to more cutting edge
voice activated SIRI enabled
functionality that will keep
people all over the world highly
connected. Not having to reach
into your pocket and check an
email on your phone or respond,
will save people heaps of time and
effort. The device has a feature
called Glances that provides quick
and easy access to information
when you swipe up from the
bottom. Information like weather,
your calender, control your
music, check your own heart rate,
creating a whole new dimension
to timekeeping than ever before.
Plus you can even accept calls,
notifications and social media
alerts on your watch. The watch
can also track apps like Salesforce
Wave providing dashboards to
monitor sales in the organisation.
One great feature for
communication is Digital Touch.
This feature allows you to
connect to other Watch users
and animate a drawing exactly as
you draw it on the touch screen.
You can tap your watch to just
communicate or even send your
heart beat as an intimate way to
show you care.
Travel SmartTravelling around for work will
be super exciting as HR can track
where you are and provide you
with great ways for you to quickly
take advantage of the company
benefits that you are entitled
to whilst you’re away. They can
even notify you on your device of
the change in your hotel that you
are staying at if circumstances
changed. If you are checking
in late you’ll be able to by-pass
reception and head straight to
your room where your watch
will be able to unlock your room
door at the hotel granting you
access. You can pay for company
lunches using Pay and even
charge the entire trip directly to
the company using technology
that exists today and fits right
on your wrist. This is just the
beginning. Knowing your doctor
had a good night sleep before he
operates and that pilots are in the
right condition to fly planes is just
the start. Imagine what it can do
for your industry. §
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ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
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ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
Setting boundariesIt goes without saying that if you do not differentiate your workspace from your play space you will end up miserable and burnt out...
In a troubled economic condition wherein many
people are losing their jobs, many have opted for self-
employment. This has become a reliable prospect
knowing that many people have also experienced financial
success with work from home businesses. There are several
benefits and yet the earning potential is quite promising as well.
If you are one of these people, then you might want to consider making your home
business legitimate with the establishment of your home office. Home business
owners might fail to give this priority, especially if they start to enjoy the cost
savings entailed with working from. However, creating a home office will offer
added benefits for your business.
Your Professional Image
If you intend to make your home business grow, then it only makes sense to set up a
home office. You will be able to establish a professional image behind your business
that will convince your clients to do more business with you in the future.
Moreover, your home office will serve as the best place where you could hold
professional meetings with your client if they wish to discuss business with you or
entertain potential customers. Indeed, image plays such a vital role in every form
of business as it increases the client’s confidence in your ability to deliver work.
SOHO Turn Your Home Business into a Home Office
PAGE
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ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
This is your first opportunity at
impressing them.
Separation From Home Life
Most individuals who are self-
employed or work from home are
easily distracted in their work
with activities at home. Therefore,
several tasks are put off and
you fail to deliver work on time.
Setting up your home office will
build that separation from your
home life. Although at home, you
can still attend to your work from
your home office, free of any
form of distraction. And yet, when
emergencies come up, you’d still
be easy to contact.
The idea here is not entirely to
separate yourself from family.
However, it helps to create a
boundary and let the members
of your family know that even
though you are at home, you need
to attend to work and must be
freed off any distraction. Make
sure you inform them of your
working schedule so they won’t
be disturbing you during those
hours. This is also one reason
why you should opt for a separate
room in the house to convert as
your home office. This creates the
necessary separation from work
and home life.
Business Growth
With a home office, you are able
to open up opportunities for
expanding your business and its
reach. In a professional setting,
there are people assigned to
work for a certain aspect of your
business. Hence, companies
hire people to attend to human
resource, technical support,
finance, and some other important
departments. But with home
businesses, especially starting
ones, deciding whether to hire
employees is a tricky one. There
are compensation and insurance
coverage that you need to take
care of. And yet, you cannot fail
to consider the benefits of having
employees working for your home
business and its success.
Convenience
This is probably the most obvious
reason as to why you should
legitimize your home business
by setting up a home office. You
can get savings in your time,
energy, and effort. Moreover, you
have one specific area in your
house that is designed for the
purpose of doing business. Here,
you can have all the materials
and furniture you need to make
doing work convenient. And if you
want to step out of the pressure-
filled world of your work life,
then stepping out to your home
life is literally a few steps away.
Alternatively you could always
invest in a purpose build office
pod for your garden. These
designer office pods are becoming
all the rage with work at home
people, consultants and telephone
support virtual assistants.
Space efficient work spaces are great for maintaining a regular office away from the office. They are private and secure and can also be stylish and custom made. These miniature studios are big enough to fit in any back yard and you can use them as a getaway space, art studio or external office. More recently these structures are being referred to online as shedquarters as people convert their old sheds into office space or as a rental on AirBnB to earn extra income whilst working from home.
Do you work from home. Send us a picture of your office space and tell us in no more than 500 words what makes your space work for you. All entries will go into a draw to win US$100
VAMPIRE RESULTSLessons in life can come
from the most unusual
of circumstances,
and usually when
you least
expect it.
Start
Have you
read the best
selling novel
Twilight?
A lot o
f
people were goin
g
crazy over E
dward and
Bella. W
hat does th
is have to
do with
life coachin
g? Read on to
find out.
Bella Swan
Bella is
the heroin
of the series. S
he is bright,
shy, insecure, in
tellig
ent, quiet,
clum
sy, and
beautiful. T
he book begins w
ith B
ella m
oving in
to
the to
wn of forks to
live w
ith her dad because her m
om
have to m
ove a lot b
ecause of her ste
p daddies job. O
n her
first d
ay of school B
ella sees E
dward and with
out meanin
g to
she seems pulle
d into
a trance, s
he can’t help
her self he has th
is
magnetic
presence. Despite
the danger and w
arning signs B
ella goes
for E
dward. Let u
s pretend th
at Bella
is our heart.
Edward Culle
n
Oh m
y gosh!!! E
veryone is gushin
g! He really
is
handsome anyone can adm
it th
at. M
ysterio
us, is
what every girls dream
and yet In tu
rmoil b
ecause
of his undeniable gra
vitatio
n towards B
ella,
Edward fights
an inner dem
on: Him
self.
He distinguishes betw
een his passion
for B
ella and his appetit
e for her.
Successfully
he is able to
choose
to be w
ith her w
ithout h
armin
g
her. Equip
ped with
min
d
reading powers it
is
appropriate fo
r us to
say that E
dward
represents our
min
ds.
Twilight&
LIFE COACHING
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ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
FORKS
Gloomy, rainy and quiet little
town forks is our lives. The
rain is the constant trials
in our lives just as it is an
annoyance to Bella.
The Exercise
With
all our assum
ptions le
t us
make an analysis. L
ooking fo
r
excitem
ent in our oth
er wise
boring liv
es we delve hungrily
into
the sto
ry and see ourselves
as Bella
. What w
e fail t
o realize
is that o
nce in th
e history of o
ur
lives w
e were in
fact a
nd might
even be “Bella
” right n
ow. Why is
it th
at people alw
ays fall s
hort of
appreciating th
eir lives? I
nstead
they put s
tock on fi
ction. T
hey
want to be B
ella because th
ey
believe she liv
es an exciting lif
e.
Just like w
e let o
ther people te
ll
us what t
o do. Rem
ember th
e part
where in Jam
es used an old vid
eo
tape of B
ella to
lure her in
to
Pathways are clearwhere does your road lead?
PAGE
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ONERECRUIT MAGAZINE
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the dance studio? That’s you! Despite a warning signal from Edward you still go through with things which you know will get you into trouble.
Then there’s Edward, constantly battling with himself. That’s you also. Our lives are a constant battle with ourselves. We battle with laziness, being tired, being hurt, and pretty much everything else. What we fail to realize is that if we don’t like forks then we can leave anytime we want to. See the thing is, if we keep on leaving all we do is transfer a lot. Life is not playing the cards you’re dealt with, its making the cards you were given win!
If Forks are gloomy, instead of going surfing, try gardening! If you don’t find contentment in this, sit and ponder. What do you really want? What do you feel? What if you have no way of getting put of forks, what will you do? We are so out of touch with reality that we forget to touch base with the most basic things in our lives that we forget what’s right in front of us.
Life coaching makes us correlate, internalize, and really get into ourselves. They make us do certain activities in order to provoke us into action. It’s like when you’re angry and you do something spontaneously. �
“Finding the balance in your life might be like a swan. On the surface all appears calm, but beneath
the water lies two legs that furiously propel it forward and keep it going.”
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ONERECRUIT MAGAZINEwww.onerecruit.com Issue 03 - May | June 2015
In times of austerity organisations tend to fall into
the trap of focusing on resources to the neglect of
the resourcefulness of their own talented employees.
Think about the reasons people give when they fail to
achieve their goals. Answers typically include money,
time, technology, management or some other claim to
resources they don’t have. You can already predict the
reasons organisations will give for not achieving their
targets and goals. What will your competitors’ excuses
be? We all have our blame list, but might the answer lie
in something deeper?
In focusing on scarce resource we fail to
utilise our employees’ resourcefulness. What
can’t be achieved when you are curious,
passionate, creative and determined? When
employees are being resourceful, the ‘how’
takes care of itself. To get employees and
organisations to achieve targets and goals
you need to understand the forces that drive
them. Research shows it is probably not
what you think it is. If you answered ‘money’,
you’ve misread what moves a majority of the
workforce in western societies.
When was the last time you stopped to think
about what motivates you to action, those
who have authority over you, your peers and
Are you super-strategic?
How are you resourceful?
Strategic LeadershipBy Dr. Scott Lichtenstein
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ONERECRUIT MAGAZINEwww.onerecruit.com Issue 03 - May | June 2015
Values-led
your mislabelled ‘subordinates’? When it
comes to moving talent to action most of us
make it up as we go along, or misguidedly
assume that what fulfils us fulfils others.
Is it any wonder the record on strategy
implementation is so abysmal?
The record on trying to harness the
emotional resources of talent, for
example, through core value statements,
is also decidedly mixed. Very few of us see
ourselves as not ‘walking the talk’ - where
authentic talk is our personal values - yet
we can readily see it in other institution we
are involved in. Even when organisations
‘walk the talk’, research into the core quality
for board directors, ‘integrity’, revealed
that it varies by peoples values. For some,
integrity meant fiduciary duty: crossing
the ‘t’s and dotting the ‘i’s. For others it
meant ‘shareholder value’: making money
and pushing the boundaries to exceed
shareholder expectations. To them, winning
was an ends in itself. For others, it meant
stewardship, what we leave to the next
generation, and ethical behaviour. So if
integrity differs so widely in organisations,
how can authentic ‘talk’ be harnessed to
get our talented employees to ‘walk’ farther
and faster to implement our strategies to
create value for the company and other
stakeholders?
To harness the resourcefulness of those
tasked with implementing strategy you need
to be focused on changing or re-enforcing
existing behaviour. You can’t change what
drives them, but you can change their
behaviour by communicating to them in a
language that resonates with what drives
them. If you want to influence someone you
need to know what already influences them.
Their values are controlling their thoughts
and emotions whether they know it or not:
values work at an unconscious level so most
likely they are unaware of the invisible forces
that have a visible impact.
Next, visions, strategies and missions need
to be translated into the personal operative
values and underlying needs of those
implementing strategy. Executives’ operative
values are those dominant personal
values that influence choice behaviour as
opposed to adopted values, those that are
espoused by the organisation which talent
recognise is important to ‘get on’ but are not
internalised or subscribed to and therefore
do not directly influence behaviour to any
great degree. The difference between
operative and adopted was highlighted
by a high potential senior executive who
several times a week ‘walked-and-talked’
the halls, greeting as many employees as
possible while they worked. In her 360
degree assessment, subordinates and
peers described her as cold and uncaring,
shallow and self-centred. After hearing the
comments she agreed 100%. She explained
that she did the ‘walk the halls’ only because
it was an organisational requirement and
that she didn’t really care how the employees
felt. Resourcefulness requires translating the
adopted values into their operative values.
Strategic leadership research found that
owner-, senior- and middle managers’
personal values had a significant impact
on organisational performance, both
financial and operational performance,
and an even greater impact when aligned
to organisational goals. Strategic leaders
have to focus on the ‘hard’ and the ‘harder’
aspects of performance: the ‘softer’ factors
are harder.
In values training workshops for top teams
it’s common to hear, ‘I’ve repeated the
strategy five times to my team and they
still don’t get it, now I know why’. Once
people have a framework to uncover what’s
driving them and others, they realise that
they’ve been talking from their own values
as opposed to those of their direct report.
Values drive meaning that drives language.
It’s also worth noting that managers manage
from their own values; leaders have to lead
a whole culture with people who espouse a
diversity of values. With training, executives
become adept at accommodating their
style to communicate to those with values
other than their own whist staying true to
themselves. Effective leaders don’t ‘align’
themselves, they accommodate whilst being
congruent.
Whether you are a certainty freak or crave
autonomy, understanding what moves you
and others to action is the key to developing
policies, practices and strategies to create
more shareholder value faster. It also allows
employees to contribute more by being
more effective with their direct reports.
This is facilitated by quantitative tools
to measure, benchmark and track those
invisible forces driving choice behaviour.
Driven to understand employees and
leadership behavior as well as the marketers
understand consumer behaviour, I’ve helped
devise quantitative values instruments to
translate ‘woolly’ concepts into numbers -
the language of management. Let’s face it,
what gets measured gets done.
Unleash the resourcefulness of your
employees and they will take your company
to the next level. Just make sure you’re
talking their language. µ
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the importance of LIFE Coaching Executives BY AZHAR KHAN
ome human resource personnel wonder why fortune 500 companies have one of the best executives in the country. What they don’t
know is that top businesses have been using a secret weapon for years now. Justifying the Need for a Coach cause you’re successful,
and in a high ranking position with a ridiculously large amount of salary, you’re happy. What they fail to realise is that the bigger the
wage, the more elevated the post, the greater the responsibility. What’s even more difficult in this situation is that an executive has to
smile and bear it even if their heads are exploding with all the problems, and complications they have to handle. Seeking support is not
a sign of weakness, instead in strength because it takes a lot of courage to admit that “no man is an island.”
High Rise Pressure Cooker
A ranking company officer is expected to
perform well, and to deserve the designation
given to him/ her. People below and above
you bank on your leadership abilities, skills,
and excellent decisions. They will continually
expect that you will always be the best. In fact
you will be called upon to speak in behalf of the
company; to give advices on success, business
and marketing strategies, and how to handle
complex dilemmas. All these and more is
expected of you. It is presumed that you handle
your professional and personal life in manner
of unequalled grace.
Personal and Emotional stress
Quite naturally there may be times when all
you want to do is hide underneath the sheets
and be invisible. Unfortunately if you are
one of those people who set high standards
for other people and an even higher one
for yourself, then hiding is not an option.
Putting pressure on oneself is not uncommon.
Many people who achieve a great level of
accomplishment are there not because they
give themselves a pat on the back when they
do something right. Instead, they are on top
because every time they triumph they dissect
the situation and look for ways to do things
better. The downside to being good at what
you do is that despite reaching far more than
How do you measure self esteem in yourself and for others in your team?
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the expectations of others, most
achievers never seem to be
contented of their performance.
Hence, these people fail to see the
flowers that bloom from the roses
they have planted.
A superior executive coach will
recognise all these and help
draw out the client. Putting the
pressures in a different aspect
will help the client see things in a
different perspective.
Life Coaching Benefits
The benefits of life coaching
cannot be measured. Employing a
life coach is like having a friend to
talk to and a guidance counsellor
all rolled into one. Life coaching
makes you feel interactive, and
open without having to delve in
the past. The present and the
future is what matters the most. A
life coach is a professional listener
who helps people internalise and
realise their wants and needs to
better set goals and maintain a
sense of self without having to
change careers and antagonise
family.
It is a sure bet that you probably
needed a friend one time or
the other but was too afraid of
being judged and later betrayed.
A life coach is duty bound to
be professional in handling
all confidential matters. Life
coaching is a synergy between
client coaches.
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Building an effective team can take time, energy and money. Ensuring people are a cultural fit is usually too hard to consider...
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Your CULTURE is your Brand
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newtrendsThe future of businessExploring how leaders will face new challenges, receding boundaries and emerging opportunities
Deloitte’s new 108 page business trends report suggests that companies who don’t evolve to work within an ecosystem will cease to exist as processes, rules, business models, best practices and everything that has worked for organisations in the past are no longer as effective as they once were.
The report entitled Business Ecosystems Comes of Age, reflects a sense of urgency as in James Moores Predators and Prey (1993) , a new ecology of competition written for the Harvard Busines review which contemplates that stakes are high and only the strongest and fittest with particular ecosystems designed to be fierce and fair competition to each other will prosper and survive, whilst the others will amalgamate, be acquired or dissipate.
What is a business ecosystem?Most people would align a metaphoric description to an ecosystem distinct as that of
a biological or botany based subject, but in this case the complexity is expanded to reflect a social order of business communities made up of people who make decisions. They are made up of co-evolving beings with a complex network of choices that depend entirely of their view of the world and its surrounding structures and mind reads. Thus as an increasing number of executives become more aligned to the notion of co-evolving and its repercussions the pace of business may accelerate vastly as shareholders and directors sense the shifts and remove the the bounds of tradition that are holding back almost
every industry. Unfortunately there are still those that won’t change or change too quickly that will be deeply damaged or dominated by their industries. As the report states “Ecosystems are dynamic and co-evolving communities of diverse actors that creates an capture new value through both collaboration and competition.” The report goes as far as to say that this way of thinking will affect all types of businesses, whether you are in retail, manufacturing, indie or multinational .
What does this mean for talent?Traditional staffing structures
will give way to more on-demand services and highly synchronised contingent based solutions. Scheduling will combine contractual or part time roles that offer niche specialities with freelance and casuals. Low level work will be automated or out-sourced to parts of the world where it can be done cheaply through freelance platforms like Odesk, Freelancer and DesignCrowd or crowdsourcing sites like Pozible, Indiegogo, Tongal or Quirky.
Get the full report:
Click here!
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FrontS I D E
MODEL CHOICE
Kotter’s 8 step model
Given the pace of change in todays’ business arena and the importance of organisations being able to adapt to changing legal, political, social, economic and market environments, effectively managing change is essential for business survival. Yet despite the importance to change and adapt, the process of change remains a difficult prospect for many organisations with a staggering number, up to 70% according to Harvard Business Review, of change efforts failing.
Fortunately, there are models that can significantly enhance the chances of succeeding at change initiatives. These various models and frameworks typically follow an Un-freeze – Change – Re-freeze, or UCR process.
One such model that is touted as a widely used, effective and simple model is Kotter’s eight
steps, a model I like for its step by step nature which provides a clearer process to follow. In this article, the first of a three part series, I’ll cover steps one to three, the unfreezing component, of Kotter’s eight step change model.
For those not familiar with change models, it should be noted that the managing change requires thoughtful planning, careful implementation and most importantly, the consultation and involvement of the people who will be affected by the change.
Unfreezing
1. Establish a sense of urgency
Regardless of the perception of the change, be it positive, negative or indifferent, people often fear change because the nature of the change can threaten their interests,
upset their established way of doing things and disturb the status quo, or conflict with the existing culture of the team or organisation.
One of the reasons why change initiatives fail is that the reason for the change can logically appeal to people, but the emotional connection may be lacking and the motivation for the change can be absent.
For example, the business case may be there, yet the fears and anxieties surrounding the change can act as a barrier to the change. Consequently, the first step to overcome a reluctance to change is to establish a powerful sense of urgency that reinforces the reason for the change
Change can be easier to implement when the motivations behind the change are current as opposed to a need for change that is
LEADING CHANGE
Jeremy StewartTHE PROCESS OF OVERCOMING RESISTANCE TO CHANGE IS NOT ALWAYS EASY, YET IS A CRITICAL FIRST STEP IN SUCCESSFULLY CHANGING ESTABLISHED NORMS. CHANGE LEADERS WHO INVEST IN CONDUCTING STAKEHOLDER ANALYSIS AND WHO TAILOR THEIR APPROACHES TO OVERCOMING RESISTANCE ARE MORE LIKELY TO SUCCEED IN SUCCESSFULLY EXECUTING THE CHANGE.
WKDSTUFF
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perceived as being required at some undefined point in the future,
This is not to say that change cannot be achieved when the recognised need is more distant, rather, when the sense of urgency is diminished, the resistance to change may be higher and communication, vision, motivation and persuasive tactics may need to be increased.
It follows then, that creating a sense of urgency that is related to a current situation and an opportunity that may be missed will likely reduce resistance to change.
Organisational and team leaders need to communicate this sense of urgency broadly and dramatically as it is at this first step, the inception of the change, that requires the cooperation of many individuals.
2. Form a Powerful
Guiding Coalition
Change initiatives can be the brain child of just one or two people within an organisation who recognise the need for change however successful change efforts are rarely managed by individuals alone. Rather, they require a coalition of people who are skilled and possess positional power, expertise, credibility and leadership - change agents if
you will.
These change agents, committed in mind and soul to realize the change, must be capable of influencing the people, team member perceptions of the social environment and the culture of the team or greater organisation.
In an organisation that sought to introduce a balanced scorecard to assist in employee development and performance management, the results of the stakeholder perceptions analysis found that one particular stakeholder group had a very low total perception of the proposed change.
Senior leadership and those charged with leading the implementation invested the time to explain, listen and consult with stakeholders in the early stages. Consequently, the change leaders overcame the negative perceptions and succeeded in recruiting change champions from within the group. These individual change champions, once they were comfortable and supportive of the change, were able to the garner the support for the initiative from other individuals within their stakeholder group.
Forming a guiding coalition will serve to actively show support for the initiative and encourage more followers. Support from the initiatives leaders and also the ‘first followers’ is key to
attracting more individuals who support and embrace the change.
Step 3. Creating a Vision
The purpose of a vision is to guide the change process towards the desired goal. As such that vision needs to be consistent, clear and well communicated to all members of the team. Kotter states that the guiding vision needs to be clear and deliver a picture of the future that is relatively easy to communicate otherwise there is the risk that the change effort could disintegrate into a series of incompatible projects, increasing chances of creating confusion.
Well-crafted and communicated guiding visions serve to unify the organisation towards the common goal, regardless of the work group. Often this vision can be a component of a larger strategy or plan.
Take for example an organisation looking to implement a new remuneration strategy as part of a larger business strategy. The initial guiding vision for the initiative was proposed by just two members of the senior HR management team, yet once approved by executive management, the entire executive leadership team and regional HR managers got involved in the development,
support and communication of the final guiding vision.
To aid in embedding the reasons for the change and creating a vision for the future, it helps to give people a story and use powerful metaphors and analogies. The reason being is that people may well forget the specifics of a story but are far more likely to remember the message behind the story.
Metaphors and stories can be used to encourage different ways of thinking amongst team members which can enable them to focus, explain, and influence different aspects of the organisation.
The well-crafted and communicated visions that leverage the power of metaphors, are supported by management at all levels and are adopted by the team, serve as powerful guides for aligning and unifying the efforts of individuals, groups and business units towards the change.
Establishing a sense of urgency, building a coalition of change agents who support the change and creating a vision of what will be are three steps that will help those charged with managing change. Next issue in OneRecruit Magazine, we will look at the process of change, steps four, five and six.
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BSoCre8iveThe world of digital marketing has changed the dynamics of business and companies that have learnt to
embrace the challenges associated with new media are the ones that are consistently wining.
BSoCre8ive is a company that can help connect your company to the digital marketing space. We make things easy to understand and build strategies for social media, client engagement, campaign planning,
producton and lead nurturing.
Visit our website and book yourself a specialist that can helpout with your plans.
www.bsocre8ive.com
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Applicant Tracking
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A
B
D
E
C
F
The Foundation of
Leadership Agility and the 12 practices...
The most interesting leaders throughout history can earn their accolades from being agile.You can discover how to be agile through a new home study course designed at CareerBirds.com that helps you to identify and assess yourlevel of agility within the frameworkof the 12 practices of agile leaders.
A. PEACOCK PURPOSE LEADERProvides motivational drivers, communication signals and ways of interacting.
C. OWL WISDOM LEADER Creates learning and addresses complex problems. Knows how to leverage opportunities.B. OSTRICH
VISION LEADERKnowledgeable and insightful about the world, makes uncertainty understandable for others.
D. HUMMINGBIRDCRISIS LEADERAware of personal impact. This leader reflects, seeks counsel and waits for critical events to unfold.
E. PARROTFEELINGS LEADERThis leader is able to connect with others fears, hopes, dreams and potential to produce emotional resilience.
F. GOOSERESOURCE LEADERThis leader creates skill connections and uses external thought leaders to achieve teamwork and agility.
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Take the assessmentTo find out about your leadership agility career bird click the link and take the assessment. Then take the Home Study -Foundation in Leadership Agility Practice (FLAP) to lean more about becoming an agile leader
L. DOVEROLE MODELLING LEADERConsistent and authentic this leader uses informal and formal communication for role modelling change. they represent the reputation of the team or organisation.
K. FALCON COMPETITION LEADERCreates a culture where everyday performance feedback is normal. frankness is the norm. Small improvements to equally large gains. A no surprise culture allows people preparation time for change.
J. SWAN VIABILITY LEADERHas the resilience for reinvention and has adaptive self management skills, is responsive and great with breaking habits
I. COCKATOOCOMMUNICATION LEADERAble to spread priorities, facilitate reviews, provide mediation and process consulting, ask critical questions, resolve conflict.
H. PENGUIN CONNECTING LEADERCapable of honing knowledge and insight, facilitate adaptation to changing circumstances whilst providing emotional resilience.
G. DUCKDIVERSITY LEADERCreates different and unconventional insights by providing alternative views of the world to promote renewal.
J
H
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I
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L
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8QUESTIONSTO ASK COACHES 20 13INTERIOR
DESIGN AWARDS
What to ask your Life CoachAre you considering getting yourself a life coach? Getting a coach can be seen as proactive and critical for anyone who is considering leadership development. We all have coaches in our lives, some in school, others on the sports field. But a life coach can provide you with perspectives and realities that you may not be able to get from other sources. The quality of your life is determined by the quality of questions you ask in the right company. There are many definitions of coaching ; fundamentally coaching provides a safe environment in which the client has a support system that enables him/her to move forward with their life or business more effectively and more efficiently in order to achieve their ultimate goal. So here are some questions you should be asking your coach...
QUESTION 2What exactly is it that you do? Coaches use proven methodology to guide and support their client on a journey. It should be noted that Coaching is not therapy, Coaches do not provide the answers, they are just a tool the client uses to help him/her find their own answers or solutions. A good coach should be very clear on all these points.
QUESTION 1How will your coaching help me?Coaching provides a one of a kind, tailored solution especially to help you understand who you are, what you want and how to get there. Your coach should be able to give you a fair outline of the methodology he/she uses to identify clients characteristics and strong points in order to implement this into a future focused goal plan. A good majority of coaches incorporate psychometric testing etc some which you might already be familiar or interested in.
SHAREEN VALI-MAHOMMED-MICHOPOULOS
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QUESTION 4How flexible is your Coaching method? Always remember this is a relationship based on getting the best possible results for YOU! Coaches are not your buddies nor are they your critical peers; they are there to guide you to a realistic achievable goal, whatever that goal may be. However, during your sessions you might find some other things might crop up that need attention, hence changing goals and herein flexibility comes to play. Your coach should be able to help you go beyond your boundaries and encourage your growth.
“ A credible coach will have undergone some significant course work as well as practical assessments, training sessions all under the supervision of qualified and experienced coaches within a reputable company/ coaching body. They should have professional certification validated by their affiliated coaching company and the local coaching association or governing body. They should also provide references from past clients.”
SHAREEN
QUESTION 3What qualifications do you have?
Let me qualify this as it’s just as important to also know what you are looking for. A quick example is this; I personally have never held a job as a top executive in a multi- national or international company, however I have had much success in coaching such executives to a high level of satisfaction on both parts. What’s the secret to my success? Objectivity!!! The ability to access the situation, departmentalise it, and get to the root of the situation (please note “situation” not “problem”) then move forward and pinpoint specific parts that require attention, always with input from my clients. I then court dialogue, back and forward like tennis play, designed with questions geared to stimulate my clients thinking process. The end result will be a game plan with time lines and goals (short term and long term) supported by me. Does this qualify me? If what you want is an effective outcome, the qualifications help, but the rapport is far more important, because you’re less likely to let down people you have rapport with that coach you.
QUESTION 5Why have you chosen this profession?You want some one who is dedicated or passionate about coaching. Someone who really believes in the value created for someone by being coached, top athletes use coaches all the time to improve their results, why shouldn’t you too in y our personal life. An added benefit is a coach who has been coached himself or herself - nothing can beat personal experience!
8 QUESTIONSTO ASK COACHES
QUESTION 6What area of expertise do you coach in?So that you have total clarity and are both able to focus on a success goal, you need to be clear that your requirements can be fully understood and met by the coach you choose. Therefore research and study their profile online or on their business website, ask open questions and be clear in your own mind that there is some synergy in the parameters you’ve laid out and/or in the parts of your life/business you seek to improve. Coaching is not therapy or a substitute for mental health counselling - use your introspection to be totally sure of your needs.
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QUESTION 8How will I know if the coaching sessions are successful ??
A good coach should go through a quick re-cap of your last session, check whether any short term goals have been met and get your insight on how you feel regarding these achievements or lack of? This in turn helps you realise where you’re at and provides a time line situation wherein you’re able to look back at where you started on your journey compared to where you’re at currently in the moment. Time lines, check points and open discussions should all give you a fair assessment on how successful your coaching sessions are and what value they add to your decisions.
“ I’ve worked with people all over the world, in Africa, Australia and Europe. One thing that resonates with me every time is the sheer will people show then they have the courage of their convictions. Seeing people resonate with their own inner expression is far greater than any accolade bestowed on them from an external source. When you begin every day by validating yourself, you begin to live an extraordinary life.”
SHAREEN
QUESTION 7What are the practicalities of the Coaching session, how long is a session time and how often?
Most coaches will explain their personal coaching style and after your initial meeting they should give you a fair idea of how long each individual session will be based on your personality /character, the issues or problems you might want to resolve and your availability. I think one session a week for 45 minutes is fair as this gives adequate time during the session to outline, discuss and define as well as allowing the client enough time to digest the information and complete, any short-term goals by the next weekly session. Another thing you should ask is whether they work on a local, regional or international basis, this can be very helpful for top executives who travel a lot and therefore are often in different time zones as well as for international companies who are looking for group coaching sessions.
8 QUESTIONSTO ASK COACHES
RECAP & REVIEWHow to be ready for life coaching.
Life Coaching is a two way street, It is easy to seek out a coach and spend your life trying to find a coach that’s just right for you. The honest truth is that when the student is ready, the master appears. What this means is that you should prepare for what you want in your life. Whether it is change or achievement. The role you play is equally, if not more important to your relationship you have with your coach. Consider the following:
1. Are you open to change? Tell your coach if you are not so they are prepared to help you.
2. Are you prepared to discover new insights about yourself?
3. Do you have a list of self-help books you like or have tried?
4. Have you crafted and written down why you want a coach to help you?
5. What’s your objective?
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Guidelines for ProfessionalismProfessionalism
Professionals in modern business circles understand that “success” requires insight
as well as the right attitude. As you climb the corporate ladder you will need to
acquire knowledge and skills that set you apart from the competition. Knowing how
to look and act like a professional is synonymous to being a professional.
by Maria Cucinotta
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Knowing what is expected and
accepted behaviour for every
business and professional
situation is vital. There’s more to
personal presence than an expensive
suit- grooming, posture, poise and
attitude all play important roles.
Knowledge about how to present
yourself professionally helps give you a
powerful edge over the competition.
Professionalism is directly related to
each of the following:
• How credible people think we are
• How confident we look
• The level of customer service
• How well we interact with co-
workers
• Team productivity
• How much value an action/behaviour
has
• How much someone will pay for your
services
Indicators of Professionalism
Your Professional Greeting
Makes deliberate effort to extend a
hand, smile, makes eye contact and
welcome guests. Makes introductions.
Builds Relationships
Initiates interactions, blends people
into teams when needed; creates strong
morale and spirit in individuals and
across his/her team; shares wins and
successes; fosters open dialogue; lets
people finish and be responsible for
their work; defines success in terms
of the whole team; creates a feeling of
belonging to the team.
Knowledge of Industry
Knows how childcare industry works;
knowledgeable in current and possible
future policies, practices, trends,
technology and information affecting
his/her job, association, industry,
community; is aware of how strategies
and tactics work in the real world.
Service Attitude
Is dedicated to meeting the expectations
and requirements of internal and
external customers; gets first hand
customer information and uses it for
improvements of products and services;
acts with customers in mind; establishes
and maintains effective relationships
with customers and gains their trust and
respect.
Makes Decisions Based on Business
Priority
Makes good business decisions (without
considering how much time it takes)
based upon a mixture of analysis,
wisdom, experience, and judgment; most
of his/her solutions and suggestions turn
out to be correct and accurate when
judged over time; sought out by others
for advice and solutions. Does not let
personal opinion or emotion impact
decision.
Manages Time
Uses his/her time effectively and
efficiently; values time; concentrates
his/her efforts on the more important
priorities; gets more done in less time
than others; can attend to a broader
range of activities.
Ethics and Values
Adheres to an appropriate (for the
setting) and effective set of core values
and beliefs during both good and bad
times; acts in line with those values;
rewards the right values and disapproves
of others; practices what he/she
preaches.
Communicate With Others
Provides the information people need
to know to do their jobs and to feel
good about being a member of the team,
unit, and/or the organization; provides
individuals information so that they can
make accurate decisions; is timely with
information.
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01
02
03
04
0506
07
08
09
10
TOP 10 BEHAVIOURS TO AVOID
Being late to work and/or scheduled workplace meetings and events.
Using inappropriate language or a harsh tone or rude gestures.
Lounging at work (i.e. putting your feet up on desks, lying on the floor, lazy or slovenly behaviour)
Chewing gum (or eating) when engaged in face-to-face interactions or on the phone.
Taking care of personal hygiene in work place including at your desk; things like filing nails, combing hair
Personal telephone calls, email correspondence,or visiting on company time.
Coming to work or meeting sun prepared or deliberately leaving others unprepared.
Gossiping, bad mouthing and general negativity
Ignoring co-workers or encouraging/ prolonging stressful situations.
Being too casual or overly familiar.
BY MARIA CUCINOTTA
“You only ever have one chance to make a good first impression.”
Oscar Wilde
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What the “business priority” is and why it’s important
Business priority means that business comes first. So the guest is most important. Your personal wants, Say no to ideas not to individuals.
How to be respectful when giving directions to others
Try not to single people out or criticise them. Give credit for what people know and then fill in the blanks. Ask people rather than tell them, show that you appreciate their attention rather than demanding it. You have to earn their respect.
Tips for building confidence and trust with co-workers
Be positive, do more than you are expected to and help when you can. Don’t bad mouth or turn on people. Be honest and do what you’ll say you’ll do, don’t take advantage of others.
When honesty is not the best policy
Be honest when it is your job to be honest and also when being honest could save someone some long term discomfort or harm. BUT there is no point being honest when it will only hurt someone and/or he can’t do anything to change the situation. For example, rather than say, “You are the worst salesman I’ve ever met” or “You couldn’t negotiate your way out of a paper bag” say, “I may be able to help you generate more sales”, or “May I show you a trick for getting more feedback?”
How to lead by example and how to maintain a personal standard
Be consistent and have good personal habits. Just because everyone else is dirty or lazy doesn’t mean you have to be.
To effectively communicate problems and concerns to the boss
Be positive, you are a team. What reflects badly on the boss reflects badly on you so you have to work together. Don’t accuse or pass blame, simply state the facts. If you are asked your opinion, be honest.
Practice customer service with your internal customers and co-workers
Treat everyone in the same respectful courteous manner. Don’t expect to treat your co-workers badly just because you are tired and stressed. Don’t take things out on each other.
How to get yourself out of messy situations; apologies and repair behaviour
If you made a mistake, say so. You don’t have to go on and on but if you did something wrong or offended someone be the bigger person and repair the behaviour. Don’t wait until someone says something, if you know you did something wrong, fix things as soon as you can.
Communication is essential to professionalism because although you can express a positive, respectful attitude through body language, and maybe a smile or eye contact, the reality is you must be able to communicate effectively verbally as well.
Professional Decorum and Professionalism BY MARIA CUCINOTTA
Go out of your way to maintain a high personal standard and always do at least what is expected, and then some. It is very important to not rely on “high-tech” modes of communication to build relationships, focus on what you can do rather than what you can’t do. Stick to the old adage of saying nothing if you cannot be positive.
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1. If I cannot be understood I need to speak louder as I am
sure that the problem is no one can hear me.
2. If I continue to tell my stories and overwhelm myself
and others with my fascinating life I will be the hit of
every meeting and work function.
3. When others have an opinion that I do not agree with I
must debate with them until they see my point of view
or even better.... I change their opinion completely.
4. If a co-worker is trying to explain to a group an idea or
situation and is talking a little too slow for your liking
help them out by finishing their sentences.
5. The quicker you speak the more information you can
share with others in a shorter period of time.
6. As long as I nod my head or say “u hum” occasionally no
one will know if I am listening or not.
7. Ask questions that stump my peer group or even better
my superiors. This will impress everyone and give me
the recognition I deserve.
8. Ask questions of those who are explaining a situation
or telling a story to ensure the others around know that
you are well versed in all subjects.
Try to remember these few tips and you will become an exceptional communicator.
• Ask questions that show interest in the speaker and their topic.
• Use words that others understand and that help to improve the direction and tone of the conversation. This does not mean you have to use simple words during all discussions but that making up words or using them out of context will only make you look unprofessional.
• Keep all the people in your group involved with the conversation by asking for their opinion. Always remember that an opinion is merely that and being right is not always part of the equation.
• Compliment others on their ideas and keep the conversation as positive as possible. Remember, the best conversationalist is a good listener.
Commonly held misconceptions about communicatingBY MARIA CUCINOTTA
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How do you know if you are considered to be politically savvy
in the work environment that you are placed in? Some people
disregard the concept as being cunning, blunt or shrewd ,
however without it you may be navigating a boat without a rudder.
Becoming politically savvy is fundamental to realising the value of
cultural, social and professional actions and increasingly key to success
in strategic business initiatives.
You may have noticed at some point when working with people that its quite rare to meet a 100% totally objective manager or leader. Most of the time they have their own agenda to follow or are following instructions from key stakeholders in order to maintain a brand or keep standards passed down to them from a higher authority. They have vision and milestones to achieve and try to align everyone to a specific strategic direction, or at least have everyone focused on one dimension of the business, the most common being the metric. But according to Peter Drucker, the founder of modern management, says that leaders wanting to get better organisational results should apply a social-science based approach using both objective metrics and social skills.
Corporate politics has a bad
name full of back-stabbing, double crossing, self promoting tactics that influence and destroy at the same time. Finding a productive use for political savvy starts with the sincerity to turn strategic gain into tangible results
KEEPING IT
SAVVY...then have their own agenda to follow
or are following instructions
Some people think you have to be cunning, blunt or shrewd!
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Some people follow leaders who are politically savvy because they
exude a charm and charisma that few lack in social situations . These
leaders are skilled negotiators, great at conflict and sublime at deal
making. They know how to earn respect and not demand it because
of title and historical experience. Their reputation precedes them and
they know how to be political in order to obtain strategic objectives.
Todays workforce consists of cultural diversity, generational gaps
and tech savvy employees with little to no care for seniority. They
work for the value they bring and will not stop at manipulation to
obtain the upper hand through internal rivalry. But with the proper
skills development aligned to personal goals within the organisation,
succession planning, learning and development providing a foundation
for positive organisational politics, leaders have a better chance of
driving a competitive landscape for organisational productivity and
fair practices for strategic gain and tangible results for both employee
and organisation.
Social competence is a charismatic skill that when interacting with cultural organisations constructs a framework for office politics to contribute to a pool of mutually beneficial engagements. These foundations in turn set about attracting people with a purpose of aligning strategic agility and the characters, behaviours and personalities needed by leaders to form productive groups and empathetic, passionate employees.
LAS VEGAS - May 5 - 7Meet us at our boothMay 5 - 6 Downtown Las Vegas
Where the tech industries high priests meet startups
Eveything is set for OneRecruit to be in Las Vegas this may and for the opportunity to finally meet some of our US based clients.
As you may already be aware, OneRecruit was one of 25 companies in the world to be sponsored to attend from Australia.
“OneRecruit are thrilled to be one of 25 companies to be sponsored to attend the conference from Australia. Our aim is to find and secure a local partner/investor in America where the majority of our clients are now based. This is a meet and greet tour for us and so feel free to stop by our booth and introduce yourself, “ said Martin Staael founder and CTO. “ Being based in Australia for R&D gives us an advantage
over other startups seeking investors at Collision as we don’t come with the overheads of American startups. Plus its much cheaper to scale R&D in Australia whilst still being a global company, just like Atlassian have done,“ said Staael.
Australian tech companies are certainly turning investors heads after Atlassian raised US$60million after selling a minority stake to large US venture capital firm Accel, who later invested between $70 and $110 million in Oz Forex and another $55million in 99designs.
It’s awesome validation for the Australian industry of the technology that’s being created. Freelancer, Half Brick(creators of Fruit Ninja), Google Maps and Flight Control are other Australian successes.
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For most people learning how to
except and take criticism can be a
feedback process that they are just
not prepared to take. But your role will
always be tested by customers, other staff,
your peers and certainly your managers
and leaders. How you react to people can
make your job enjoyable or pleasurable.
Statistics from the Sensitivity to Criticism Test reveal that people who become defensive by negative feedback, even when its offered in a constructive way are more likely to dislike their job. On the other hand, less defensive employees tend to be happier within their roles. Here are some interesting statistics from the study.
29% of unsatisfied employees believe that their poor performance is due to the fact that the expectations and standards that their customers, colleagues, or manager set for them are too high (compared to 15% of satisfied employees).
30% of unsatisfied employees perceive most people as being “cut-throat,” and believe that these same people intentionally use criticism to bring others down (compared to 16% of satisfied employees).
After receiving negative criticism, 43%
of unsatisfied employees respond by becoming disengaged from their job. They put in the bare minimum effort to get tasks done (compared to 18% of satisfied employees).
44% of unsatisfied employees feel insulted when someone rejects their ideas (compared to 29% of satisfied employees).
When they do recognize that the criticism is justified, 47% of unsatisfied employees indicate that this realization makes them feel like a failure (compared to 23% of satisfied employees).
48% of unsatisfied employees feel degraded when people point out their mistakes (compared to 24% of satisfied employees).
48% of unsatisfied employees indicate that others will often avoid offering them advice or an opinion for fear that they will get offended (compared to 31% of satisfied employees).
55% of unsatisfied employees don’t like being given orders or being told how to do something (compared to 38% of satisfied employees).
59% of unsatisfied employees get discouraged when they’re told that they haven’t done their best work on a project (compared to 39% of satisfied employees).
66% of unsatisfied employees have an Average or Below average performance rating (compared to 23% of satisfied employees).
74% of unsatisfied employees are very hard on themselves when they fail (compared to 54% of satisfied employees).
79% of unsatisfied employees have self-esteem issues (compared to 46% of satisfied employees). Whilst there may be several other factors that potentially contribute to job dissatisfaction, an inability to accept negative feedback can be a major cause for recruitment challenges.
Knowing how to handle feedback is a critical skill in almost any role. The higher you climb the career ladder or the more successful you become, the thicker your skin will become and less empathetic. Recognising the roles and the requirements for each team member is essential when recruiting staff that are satisfied with getting, taking and even asking for feedback.
Sensitivity to Criticism?
If you hate your job, there’s a big chance that you may not be able to take criticism.
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ONERECRUIT MAGAZINE
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On-site and Online Training
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Workplace Wellness
Simple practices that can lead to a healthy work environment.
Written by: Amanda Attard
Employers are beginning to
understand the importance
of a healthy workplace. There
has been a much greater
acknowledgement of the fact that healthy
employees tend to be happier and more
productive employees. Conversely, a lack
of wellness initiatives in the workplace can
lead to absenteeism as well as a decrease
in productivity.
Employment packages may include such
things as fruit bowls in the lunch room,
gym memberships, health checks, even
having adequate rest areas to be assured
that a break really is a break.
Workplace wellness initiatives are an
important benefit to employees and
employers alike. But what if an employer
does not have any specific programs in
place?
Here are five simple practices that
employees can put in place to create a
healthy work environment.
1. Take your breaks
You may be on schedule or perhaps
behind schedule on a task, but a break,
even a short one, can boost your alertness
and your productivity. Taking a short
break allows you to clear your mind
from blockages that may be preventing
you from attacking a project with 100%
clarity. A short break can re-energise you,
improve your lucidity and redirect your
focus to the task at hand.
“What if an employer does not have any
specific programs in place.”
Exercise: Some
companies offer a gym
membership.
Snacks: Take a break when you snack to avoid overeating
5
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2. Eat nutritious food
Eating food that is as close to natural as
possible is best to ensure you remain
bright and alert at work. There are many
inner-city fruit merchants outside large
corporate buildings and smaller centres
often have fruit shops close by to get fruit
and vegetables to snack on. If you can’t
always have fresh fruit, ensure you keep a
container of nuts at your desk to snack on.
Be mindful when you are eating, don’t eat
and work at the same time. Take a minute
or two to eat a piece of fruit or a handful
of nuts. That way you won’t overeat, you’ll
be getting a mini-break and you’ll improve
your energy rather than falling into a mid-
afternoon slump.
3. Get up, away from your desk and
move around
Set a timer and for a minute or so each
hour, get up and move away from your
desk. Take some deep breaths and as you
breathe out try to let go of any tension
that you are holding in the neck and
shoulder area. Tension in the muscles
can tire you out and lead to lethargy.
Movement increases the oxygen in your
blood which promotes alertness and
provides you with more energy.
4. Get as much fresh air and sunshine as
possible
Depending on where you work, this may
not always be possible. But it is well
documented that sunshine and fresh
air are some of the best ways to create
a positive outlook on life. If you are
spending most of your time inside in an
air conditioned office, you are forcing your
body to use stale air, making it harder for
your body to stay healthy. If you can’t get
outside during the day consider putting
some indoor plants in your office to take
in some of the carbon dioxide and release
it as oxygen.
5. Create positive relationships with
those around you
Statistics show that people who get
along with other team members are
more likely to be satisfied in the
workplace. Cultivating feelings of trust,
mutual respect, mindfulness and open
communication can go a long way to
ensuring your work life is enjoyable and
satisfying.
Everyone has a responsibility to contribute
positively to the workplace environment
and be responsible for their own wellness.
Implementing some small changes in the
workplace can ensure a productive and
satisfying work environment, even if the
company does not provide any wellness
initiatives specifically.
Relationships Cultivate a feeling of
trust
Amanda Attard is a freelance author and writer of “The Little Book of Vegan Recipes” book series available on Amazon. She has been cooking and creating recipes for over 35 years. An avid runner, cyclist and triathlete, Attard takes a personal interest in both wellness and health.
“Sunshine and fresh air are some of the best
ways to create a positive outlook”
“be mindful of what you are eating and don’t eat and work at the same
time”
Click here to get 3 free
secret recipes
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person needs a key
to open the door that
would bring him to the other
side. The key should be the
right key, because if not, any try
would not make the door open.
This is the same with applying
for a certain position. Before you
can enter, you need to have the
right key and that right key is
your resume.
Resume is very vital for a job
interview. It will either make or
break your chances in getting
in. So, resume should be well
crafted in order for you to
proceed to the next step and all
the way in. Writing a top-notch
resume is not difficult. Here are the
ways you can follow to get those
interview appointments flowing.
The first thing you should know is
to advertise yourself. Since all you
want is attention, make a resume
that involves personal advertising.
Clarification: a resume, no matter
how excellent and well written it
is would not guarantee you the
job. Getting hired all in the hands
of the interviewer. So your aim in
writing a resume should be getting
your way to the interviewer.
A
“Emphasize your strengths on your resume, in your cover letters and in your interviews. It may sound obvious, but you’d be surprised how many people simply list everything they’ve ever done. Convey your passion and link your strengths to measurable results. Employers and interviewers love concrete data.” - MARCUS BUCKINGHAM
your resume is your calling card that defines your academic achievement, experience and will take you to interview.
How to Make a resume
Most people have a problem selling or talking
about themselves. So if you can’t craft a story around your life experiences you
are not alone.
Writing RESUMES
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How your resume cover should look
“I asked all of our recruiters to give me all resumes of prospective employees with their name, gender, place of origin, and age blacked out. This simple change shocked me, because I found myself interviewing different-looking candidates - even though I was 100% convinced that I was not being biased in my resume selection process.” ERIC RIES
How to do that?
Make a resume that would represent the whole
you. But this does not mean you have to
include everything from your childhood dreams
to your pet’s name or else you won’t be getting
any interview.
As a form of advertisement, state in your
resume all the relevant information that would
make you fit to the job description you are
applying.
If you are a fresh graduate or do not have any
working experiences, mentioning your college
achievements, award, special skill, seminars,
trainings, and other positive things you have
acquired would impress your interviewer. If
you have several work experiences, you should
include your past employment.
Resume should include your objectives why
you apply for the job, addresses, personal
information data, memberships, educational
achievements, and other relevant information
you think would help the potential employer to
include you to the roster of interviewees.
Make a resume that contains brief description
and informative sentences. These descriptions
and sentences should summarize your
achievements and experiences. Contain
everything in one page. Add another if it is an
absolute necessity.
Be creative but not to the point you are using
scented papers and colourful text. Keep it
formal and clean and would definitely grab the
attention of the interviewer.
Remember that your resume is piled up with
several other resumes, so you better make yours
a good one and make a difference.
Your resume cover letter together with your CV is the first contact that you are making with a potential employer.
The purpose of a resume cover letter, just like the resume, is to convey the message that you meet the
minimum requirements of a job that you have in mind.
Resume cover letters are most
effective when it addresses a
particular job opening but whether
it is directed as a response to a
particular advertisement or to an
employment agency the format is
the same.
When writing a cover letter, it will be very helpful to keep in mind that the person on the other side is scanning hundreds of resumes and resume cover letters and is doing a shortlist. It will help you a lot if you help the person on the other side by following simple guides
• Your resume cover letter must be
brief, concise and to the point. It
should only state facts that are
of interest to the one reading the
resume cover letter. It should be
very readable. Fonts used must
have clean and clear appearance.
Tahoma and Arial are some of the
most favoured fonts for this.
• Your resume cover letter should
be worded in a positive tone.
Leave the negatives out like the
reason for quitting a job, the gaps
in the dates between jobs; these
are better reserved during the
interview when you have the time
to counter them when asked.
• It should be friendly enough but
formal. Being informal will cost
you the interview as you could be
interpreted as unprofessional.
• Your resume cover letter should
fit in one page. As much as
possible, aim for three paragraphs
that are tightly knit and organised.
Nothing is as frustrating to the
person scanning the resumes
as cover letters that look like
autobiographical sketches, and
styles that the reader will have
to flip pages from time to time to
follow what is being said. Long
cover letters and long resumes
could cost you the job.
• Avoid exaggerations, clichés and
superfluous language. These may
sound good and well written but
it is not original and will not make
you stand out. The hiring manager
has heard all this already. Copying
and pasting from other well-
written resume cover letters are
also a risk. Many have tried it and
to the hiring manager, they are not
original. Write with confidence,
be original and that could even be
appreciated.
• During the salutation be a little
more personal. There is very little
excuse not to know the name and
designation of the person that you
are addressing.
Yours sincerely. That is a safe and
accepted way to end a resume cover
letter.
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BE PREPARED FOR JOB INTERVIEWS
Are you prepared for a job interview with a prospective
employer? Have you recently landed a job interview, from
one of the job listings that you applied to? If you have, when
is your interview scheduled? If your interview is scheduled
to take place in a few days or even in a few hours, are you
prepared for it?
What you may not know is that most job applicants aren’t. To make
sure that you are forensically prepared for your interview, you will want to continue reading on.
When it comes to hiring an applicant, there are many interviewers who do place a large magnifying glass on personal appearance. This focus on personal appearance doesn’t just focus on beauty, but hygiene as well. Employers want to hire workers who will give their business a good public perception. That is why it is important that you give that good perception, especially in an interview. When attending a job interview, you will want to make sure that you are professionally dressed, either in a pant suit or a dress. Make sure that your hair is well kept as well. In fact, you may want to think about buying a new outfit or getting your hair done before your interview is scheduled to take place.
Before your interview, you may also want to make a trip to the store to purchase some needed supplies, if you don’t already own them. These supplies may include a notebook, writing utensils, and a thank you note. As for the notebook and a writing utensil, you may want to take notes during your interview. If you applied to more than one job listing, you may have multiple interviews scheduled. Taking notes during your interviews will help you keep all of them straight. Also, taking notes during a job interview makes you look as if you are more interested in the job. It is also shows a side of you that says “I am professional and always prepared.”
As for the thank you note, which was mentioned above, you will want to send
a thank you note to your interviewer. A thank you note may also help to create a good, positive impression of yourself. With thank you notes, many have intentions of sending them, but not everyone ends up doing so. Having a standard thank you note already filled out and ready to go is ideal. In fact, you may also want to drop it off at the post off right after your interview has been completed. Of course, make sure that you don’t drop it off beforehand. Should the mail be delivered early or your interview needs to be rescheduled, you may be embarrassed with the early delivery of a thank you note, for an interview that never even occurred yet.
As you likely already know, job interviews are where hiring employers are able to learn as much as they can about you. This is often done by asking a series of questions. The questions that you are asked during a job interview will tend to vary, but most are likely focused around your goals and your work ethics. For instance, you may be asked to describe you strengths and your weaknesses, your goals in life, your desire to move up the corporate ladder and such. Even if these questions are expected to be asked, it can be nerve-wracking when they are actually asked. That is why you may want to do a number of practice interviews. These practice interviews work best with another person, like a family member or a friend, but you can also do them by yourself, like in front of a mirror. Practicing your responses before a job interview is one of the best ways to make sure that your answers come out exactly the way that you wanted them to.
During the interview, you will be asked a number of different questions
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by the interviewer. One of the most common questions asked is about your strengths and your weaknesses. One of the biggest mistakes that a job applicant makes is stating that they don’t have any weaknesses. Everyone has at least one weakness or something that they wish that they could change about themselves. You will want to be honest and admit this. Of course, you don’t want to go overboard. What you will want to do is try and make your weakness a strength as well.
At the end of most interviews, most interviewers ask the interviewee, which would be you, if you have any questions. You are advised to ask questions. In all honesty, even if you don’t have any questions to ask, you are advised to come up with some. Many interviewers use the “do you have any questions,” as a ploy. Many are turned off by interviewees who do not have
any questions. Some even associated it with not be interested in the job or the company. Even if you ask about how the company got started or what the chances are for moving up the company ladder, you are advised to ask questions. Of course, be careful with the questions that you do ask. You don’t want to sound too pushy or overbearing.
At the end of your interview, it is extremely important that you shake the hand of your interviewer and thank them for the opportunity. This is very important. It is hard for some to imagine, but a simple thank you actually goes a long way nowadays, as it is hardly spoken anymore. It is also advised that you send a thank you note
the interviewer you met with. This may not necessarily increase your chances of landing the job, but it will make you look professional.
By keeping the mentioned tips in mind, you should be able to have a successful interview. Remember, the interview process is one of the most important part of job hunting successfully.
Manage your social media. Just because you have privacy settings does not mean no one can get access to your profiles. Privacy setting change all the time and if you do not regularly check them or adjust them, then chances are your profile is left wide open. If you do have those pictures of your last office party, with a cigar out your mouth and lipstick all over your shirt, floating in the metaverse you may want to find a way to remove or block them. But what if they are seen and brought up in the interview? Well for one do not try to deny they exist. Everyone has made a mistake in their lives and you should explain why the photo is there in the first place. In any event, if your social life appears to be not aligned to the culture of the business, that picture will certainly do tremendous damage in your interview or application. Remember that when a company hires you there is something known as the total cost of hire. It does not just involve the interview process. Hiring anyone costs a great deal of investment. An employer wants to know you’re the right investment.
These preparation tips are just a few of the many that you may find useful, when it comes to preparing for a job interview. If you think you will be going to a lot of job interviews it may be wise to master the interview process so you land a job quicker.
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The Total Cost of RECRUITMENT
Having a structured, sophisticated and formal hiring process can sometimes ensure that a company could potentially reduce and often eliminate the possibility of a bad hire.
Having a structured, sophisticated and formal hiring process can sometimes ensure that a company could potentially reduce and often eliminate the possibility of a bad hire. Most business owners calculate the cost based on the tangible direct costs. But a bad hire can be costly if you add up all the hidden costs.
According to a study by the Corporate Leadership Council, hiring the wrong executive can cost an organization as much as three times their annual salary. The Gallup Organization has noted that the cost of poor hiring decisions may even be
much higher than previously estimated. Some researchers have calculated the cost of a bad hire can be as high as twenty four times the position’s base salary.
In every hire there are direct and indirect costs that affect the hiring decision, It’s often the in-direct costs that are ignored, yet these costs have the most significant impact to an organisations culture and bottom line. Hiring the wrong personality can change the dynamics of an organisation and derail projects, processes and even force good staff to seek alternative employment.
Screening is done by various staff
Research and development begins for new project or ideas
New Project or ideas
Recruitment Advertising
Responses are received
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Some of the direct and indirect costs noted in various studies reviewed include:
• lost recruitment fees and on-boarding costs,
• training, mentoring and coaching wasted benefits, and severance packages
• lower moral and dissension.
• lower personal productivity among dissatisfied employees
• disruptions caused by dissatisfied employees
• higher turnover rates among productive employees
• damages to reputation and market share
• lost management time
• increased stress and anxiety from people problems
Shortlist candidates
Beh
avio
ura
l In
terv
iew
s
Pre-Hire Testing
Appointment
Onboarding and Training
Development and Retention
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When you are hiring people to work in
your store/business, you want to ensure you are promoting your ideals through the right people.
Having a person who is not approachable, doesn’t “look the part”, is rude or sarcastic, doesn’t smile, or is generally incompetent will hurt your business.
There are skills and attributes to consider whenhiring staff, some of these are:
• Congenial and fun personality; an outgoing individual who appears confident and posses a polite demeanour gives the customer a feeling of comfort. If a customer is comfortable with the agent they are speaking
with, they are more apt to stay and return producing the sales you are looking for.
• An aptitude for managing difficult situations is a good thing. If your employee takes everything to heart, it may be hard to keep that employee feeling comfortable, and this may reflect on the customer.
• An aptitude for presenting merchandise that will help your customer takes a great person. Customers want people who are knowledgeable and can ensure they will get the item they need.
• A strong team player is a good quality in an employee. If your
Recruitment for retail is totally different then for any other role. Yet store owners
often will throw a person on the floor without any training or forethought
Focus on RetailBy Paul Cohen
BU
SIN
ES
S
Don’t just tell them how, show them.
Customers will notice too.
employee cannot work well with others it will be hard on everyone, including the customer.
Consider who it is you are hiring, they represent yourcompany. You will want to have people working for you who can bring your customers back again and again.
Customer Service Tips
Ensuring the customer who keeps you in business is satisfied is critical. Here are some simple tips on how to maximise your customer service:
• Keep in mind the quality of customer service can never surpass the quality of the people who provide it. Keeping
those who work for you happy will improve the quality of service your customers experience.
• Do for your customer as you would want to have done to you. It’s an easy principle really, knowing that your Employees take their cue from management. If you the employer don’t set the services expected by example, you are into going to find your employees doing as you would like. Don’t just tell them how, show them. Customers will notice it too.
• Remember you regulars. Remember to acknowledge those who make regular visits. They appreciate it when you have an understanding
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of who they are. Their regular attendance pays your wages. Treat them with the respect they deserve, you will keep them happy and returning again.
• Make a good impression. When your regulars come in, they will seek you out again and again. Your good service makes them want to return for your service. There’s a sense of trust and contentment knowing you’ve been a good representative of the company to them. Your smile and kind words will leave a lasting impression, and impression that will ensure they return.
• Go the extra mile.
Customers appreciate feeling like VIP’s when they are being served. Giving then you attention and any “special” treatment will go a long way on how they view the service they received. Ensure you always thank the customer for their business and a smile can go a long way.
• Are your customers greeted when they walk in the door or at least within 30-40 seconds upon entering? Acknowledging your customer with a welcome and a hello, accompanied by a smile will have a huge impact on the rest of your service. If a customer feels ignored they will
leave and give their business to another company.
• Give customers the benefit of the doubt. The customer is always right attitude goes a long way.Even when you believe they are mistaken, give them the courteously of listening go their complaint. Then do what you can to resolve their concerns.
• If a customer is looking for something specific, it goes a long way if you can go out of your way to ensure you can provide their request. For instance a customer really wants an outfit you have in the store, but their size is sold out. Making efforts to bring
in that item will really impress your customer. This will in turn bring about repeat sales.
• Training staff on the proper customer handling procedures so all are on the same page will add an overall good impression of the customer service you have in your store.
• Talk to your customer, if you know a few things about them, you may be able to suggest items they could use in addition to the products they are considering. Don’t be pushy, just suggestive. Keep in mind that the big money isn’t as much in winning customers as it is in keeping your customers.
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ONERECRUIT MAGAZINE
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How the role of women has changed
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Jul/Aug 2015
• Internships – What’s the best way to enter the workforce after grad.
• Casual or Part time – why taking a role in another firm serves you.
• Screening and Behavioural Interviews
• Mobile and Online training
Sep/Oct 2015
• Headhunting – why aren’t you being head hunted?
• Social Media Recruitment – Mobile talent management systems
• Recruitment Agencies – How to use them effectively
• Migration - What’s happening to leaders?
• Boutique Agencies – Why they deal exclusively with certain clients
Nov/Dec 2015
• Crafting the perfect advert
• On-boarding and training
• Are your people happy?
• How to measure productivity, KPI’s that count
• Retaining great people.- Why investing in training keeps good people?
• Development Plans –why you need all staff to have one?
Jan/Feb 2016
• Resolutions- New Year
• Psychometric Testing
• Applicant Tracking Systems ATS
• Job Boards
Mar/Apr 2016
• Resolutions- New Year
• Psychometric Testing
• Applicant Tracking Systems ATS
• Job Boards
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ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
AUSTRALIA
Project ManagersDialog Information Technology
Hair Transplant DoctorDHI Australia
Junior Hair Transplant SpecialistDHI Australia
Private Clinic NurseDHI Australia
UI/UX DesignerOneRecruit
ATS Cloud Sales SpecialistOneRecruit
Payroll OfficerHaycroft Workplace Solutions
AUSTRIA
.NET Softwareentwickler/in mit Schw-erpunkt Frontendtalent 2 talent GmbH
BANGLADESH
Software EngineerTherap
BRAZIL
Deixe seu cv conosco para futuras oportunidadesKEYS TALENT CONSULTING
Professor de LÃ_ngua EstrangeiraInstituto de LÃ_ngua e Cultura Brasileira
CANADA
Junior Unity ProgrammerArchiact Interactive Ltd.
Software Developer in TestArchiact Interactive Ltd.
DENMARK
Sales managerE-recruit
Uopfordret ansøgningAPCOA PARKING Danmark A/S
Uopfordretansøgning - Parkeringsser-vicemedarbejderAPCOA PARKING Danmark A/S
Uopfordret ansøgningRD-huset
Uopfordret ansøgningADVODAN
Salgskonsulent (Fuldtid)BluePhone
Salgskonsulenter til salg af 3BusinessMondo Rekruttering
Salgskonsulenter til salg af e-cigaret startpakkerMondo Rekruttering
Salgskonsulenter til salg af online markedsføringMondo Rekruttering
Salgskonsulenter til salg af 3Business eller SEASMondo Rekruttering
Mødebooking for konsulentvirksom-hederMondo Rekruttering
P-Servicemedarbejder Viborg 10 timerAPCOA PARKING Danmark A/S
Parkeringsservicemedarbejder 15 timer OdenseAPCOA PARKING Danmark A/S
Parkeringsservicemedarbejder EsbjergAPCOA PARKING Danmark A/S
Freelance detektivBoysen Investigations
Mustache søger iOS udviklerMondo Rekruttering
Produktchef - CarlettiMindbiz
Stud JurADVODAN
PICCOLINE M/K SØGESAPCOA PARKING Danmark A/S
FAROE ISLANDS
Rov-pilot generalFaroe Maritime Services
Chief Cook GeneralFaroe Maritime Services
Captain GeneralFaroe Maritime Services
Chief Officer GeneralFaroe Maritime Services
Navigator (1st and 2nd) GeneralFaroe Maritime Services
Chief Engineer GeneralFaroe Maritime Services
Jr. Engineer GeneralFaroe Maritime Services
Electrician GeneralFaroe Maritime Services
Pipe fitter GeneralFaroe Maritime Services
Rigger GeneralFaroe Maritime Services
Lossingarfólk Faroe Maritime Services
Lossing kranaførariFaroe Maritime Services
Lossing Truck førariFaroe Maritime Services
GREAT BRITAN
Home Support Worker LincolnshireLibertas
Coaching JobsCricket Vision
Value Added ResellersCareerBirds.com
Software EngineerLifebook
User Research LeadLifebook
Support AgentLifebook
INDONESIA
Graduate Development Program (GDP) 2015PT Freeport Indonesia
Lowongan Kerja Terbaru 2015 PT Free-port Indonesia
PT Freeport Indonesia
Lowongan kerja Staff Administrasi PT.Freeport IndonesiaPT.Freeport Indonesia
VOIP CARRIER RELATION MANAGER/NOC ENGINEERIPAGE
INDIA
HTML DeveloperCV Ease
MALTA
MechanicParagon Office
MAURITIUS
Customer Service RepresentativesAttestado
POLAND
Intern - RecruitmentEurope Solutions
USA
InternsMcCann Torre Lazur Group
Talent PoolmatchPeople
RVRS VolunteerRichmond Volunteer Rescue Squad
Se Solicita Personal para Restaurantes.Meseras
Accounting ManagerMarcus Robinson .Ltd
Sales & Customer Success SpecialistHostyoo
Entry level / Full time positionResults Consulting
Entry Level Customer ServiceResults Consulting
Dog Walkers and Pet SittersPrance Around Pet Services
Flagship Station Manager - San FranciscoFlightCar
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ONERECRUIT MAGAZINE
www.onerecruit.com Issue 03 - May | June 2015
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