May 2013 Intake Course Induction

Teng Kwok KheongFCIOB FBEng FSIB FHKICE PCEng CMILT CBIFM

Singapore RepresentativeFellow of Heriot Watt University

FM 28

CPM 30

QS 25

* Please quote your class , full name and registration

number when an enquiry is made.

DENOTATION OF CLASS

a) Very Brief on the University

b) Brief Introduction of New Students

c) Briefing of the School,

d) CPE guidelines ( www.cpe.gov.sg)

e) Briefing on Procedures, Instruction etc on the Course

f) Questions and Answers

TIMETABLE FOR THE DAY

Commemorating two champions of commerce, education and technology

George Heriot, financier to King James VI and benefactorof education in Edinburgh(1563 - 1623)

James Watt, the great 18th-Century Scottish engineer and pioneer

of steam power

HERIOT-WATT– THE NAME

8th Oldest Higher Education Institution in UK. Origins dated back to 1821 through the School of Arts of EdinburghObtained Royal Charter in 1966The name Heriot-Watt, commemorates George Heriot, the renowned 16th century jeweller and financier to James VI (and James I of England) and James Watt, the great 18th century inventor and engineer.

Ranked 20th in 2012 and 22nd in 2010 (Guardian Universities League)

NATIONAL STUDENT SURVEY 2012

Number 1 University in Scotland (Up from number 3 last year)

Number 4 University in UK (Up from number 29 last year)

The Scottish University of the Year (The Sunday Times University Guide 2011-2012 & 2013)

HWU Student Union has been named as University Student's Union of the Year 2012 (National Union of Student, Scotland Awards 2012)

HWU Civil Engineering and Building/Town and Country planning were ranked second in Scotland (Guardian Universities  Guide 2012) 

A distinctive university:1. Research

World class research

A long and successful track record in knowledge transfer

Innovative research for business and industry

Results of 2008 Research Assessment

Top two categories are4-star - World Leading3-star - Internationally

Excellent

50% of our research was assessed as in these top categories.

87% of our research was rated as of international quality

Innovative research for business and industry

Subjects assessed as having more than half of their research activities “World Leading” or “Internationally Excellent”, include:

Chemistry Physics

Pure & Applied Mathematics Computer Science

Electrical & Mechanical Engineering Petroleum Engineering

Civil Engineering Built Environment

Town & Country Planning Art & Design

Maxwell Institute: mathematics collaboration with Edinburgh Univ. – ranked 3rd in UK

General & Petroleum Engineering research – ranked 6th in UK

The Heriot-Watt University Research Park

1971 – First University science park in Europe

Now – More than 2,000 graduate jobs

Combined turnover in excess of £70 million

62 Acre site with room for expansion

Aerial picture of campus and research park

A distinctive university:2. Teaching

Unique courses, for example:

George Davies Centre for Fashion Retailing,MSc in Logistics, Actuarial Mathematics, Brewing and Distilling,

Housing Studies (South East Asia).

Major contribution to the supply of science and engineering graduates in Scotland:

Heriot-Watt is Scotland’s top producer of graduates in:

Physical Sciences, Mathematics, Engineering & Technology, - 13% of totalBuilt Environment

Student statistics - Scotland 7,000 students on-campus in Scotland

1,100 postgraduate taught students

400 postgraduate research students

5,500 undergraduate students

A pioneer in distance and distributed learning At Higher Education level, including postgraduate degrees

And through initiatives such as SCHOLAR: 60,000 students studying Heriot-Watt SCHOLAR programmes in 400 Scottish high schools

A distinctive university:3. International

Scotland’s most international University and the only Scottish University with global presence

33% of students on-campus in Scotland are from outside the UK

Extensive network of external programmesin 150 countries world-wide

Student Statistics - global

19,500 registered students in total

7,000 students on campus in Scotland

12,500 on international (transnational) programmes,including Heriot-Watt Dubai Campus

- independent learners

- students studying at Approved Learning Partners

- Joint programmes

A RESEARCH-LED TECHNOLOGICAL UNIVERSITY

Providing high quality education and training for modern professional employment

Meeting the needs and aspirations of students and helping them realise their potential

Delivering world-class innovative research relevant to the needs of business and industry

Exploiting knowledge transfer and commercial opportunities for economic and social benefit

University mission

The Edinburgh campus

Heriot-Watt University – where we are

Scotland

Orkney Campus

Scottish Borders Campus

+ Dubai Campus

University’s four locations

Scottish Borders Scottish Borders Campus, Campus, Galashiels, 620 Galashiels, 620 studentsstudentsDubai Dubai

CampusCampus1,000 1,000 studentsstudents

Orkney Campus, Orkney Campus, Stromness (50)Stromness (50)

Main Edinburgh CampusMain Edinburgh Campus6,787 students6,787 students1.5km square parkland site 1.5km square parkland site

A modern setting for a mature institution

On-Campus postgraduate

6%

On-campus undergraduate

32%

Distance Learning

62%

TOTAL 15,200

Total Student Profile (2000/01)

All campus-based students (2000/01)

EU

9%

Overseas

13%

Other UK

22%

Scotland

56%

International Dimension

Heriot-Watt has over 75 years experience of receiving international students

We have students from more than 70 countries with more than 9,500 international graduates.

International students represent between 15 and 20% of our student population.

First Singaporean building graduate in 1967.

Singapore Graduates through Trent Global since 2004-1286

Map of the world with Campuses and ASCs

Heriot-Watt UniversityCampuses

3 in UK

Map of the world with Campuses and ASCs

Heriot-Watt UniversityApproved Learning Partners

13 in UK

Heriot Watt has business partners to

deliver administrative, financial and

other services.

Trent Global College of Technology is an

Approved Support Centre for Singapore.

Interactive University• Eikon• EBS Americas• Arab International Education

Heriot-Watt Business Partners

Heriot-Watt structure

Management

SupportServices

Board

ResearchCo-ordination

Board

Learning& Teaching

Board

Senate

Schools and Support Units

Quality Enhancement& StandardsCommittee

PostgraduateStudies

Committee

UndergraduateStudies

CommitteeOthers

Court

Senate• Approves courses• Makes awards• Assures quality

Heriot-Watt structure

Admin• Registrar• Director of student

services• Recruitment and

Admissions

School• Nominated school

contact

Senior Management• Secretary (signs contracts)• Deputy Principal (approves

Quality)• Director of Communications

(approve marketing)

• MBA• Management Programme• Built Environment• Petroleum Engineering• IT• Urban studies• Food Science• Energy Engineering

Heriot-Watt Programmes

Heriot-Watt MUST take full responsibility

for

• Academic standards• Programme quality• Student experience

No matter where the student is studying

UK Code of Practice

Heriot-Watt University WILL

• Maintain the reputation of all awards and

ensure comparability across all modes of

study• Ensure that all students accepted have a

reasonable chance of success• NOT discriminate on the basis of race,

religion, gender, disability

Heriot-Watt ethics and values

Heriot-Watt• Set curriculum• Prepare course

materials• Matriculate students• Assess student

works• Provide feedbacks• Make awards

Academic Partner responsibilities

Academic Partner• Recruit

applicants• Tutor students• Support

students• Provide context• Provide

feedback

• All exams outside the Scottish campuses

are held in an independent location

(International Centre of Examinations)• All invigilations (including on-campus) is

by independent people• All student assessments that contribute

to a final grade are marked by HWU staff

.

Academic standards

• Sustainable growth• Enhance learning and teaching• Student learning experience• Employability

Learning and Teaching Strategy

• Develop processes to allow students

from around the world to share

experience Vision (VLE)• Student exchange• Balance between international and Scottish

experience

Student learning experience

• Ensure that all courses help all students

to develop professional careers• Cross cultural skills• Links to international Alumni

Employability

An undergraduate year of study has 1200

hours of student effort (30 weeks at 40

hours per week)

A postgraduate year of study has 1800 hours of

student effort (45 weeks at 40 hours per week)

UK national framework

To ensure consistency of applications and

to ensure that all students have a fair

chance Heriot-Watt has the final decision

in determining who can be matriculated

as a student

Heriot-Watt will work with partners to

ensure that we understand local student

needs and qualifications

Programme quality : Admissions

For Students from China –

Certification from the Embassy for verification of Heriot-Watt University degree

Trent Global College A Private School registered with CPE (Council of Private

Education), under the Private Education Act. Registration number: 200400538K Validity Date: 08/7/2011 to 7/7/2015

• Trent Global College also achieved Provisional EduTrust Certification (EduTrust No. : EDU-3-3084 & Validity : 02/03/2013 - 01/03/2014).

School website: www.trentglobal.edu.sg HWU: Largest ALP ( in terms of student number) of HWU

since 2009. HWU 2010 & 2011: The performance of the students

studying at Trent Global College continues to be of high standard.

Mission, Values, Facilities( ISO 9001, ERF, )

Managers

Student Handbooks

TGC Student Handbook

TGC Student Handbook

ABOUT TRENT GLOBAL 1.1 Brief History 1.2 Our Vision & Mission 1.3 Our Creed 1.4 Academic & Examination Board 1.4.1 Objective 1.4.2 Frequency of Meetings 1.4.3 Members 1.5 Organisational Set-up 1.6 Important Contacts & Helpline 1.6.1 Helpline 1.6.2 Health & Safety

2.0 PROGRAMME INFORMATION 3.0 ACADEMIC ADMINISTRATION

3.1 Withdrawal 3.2 Deferment 3.3 Transfer 3.4 Progression & Assessment 3.5 Award of Degree 3.6 Examination Process, Re-assessment & Appeal Procedures 3.7 Medical Certificates

TGC Student Handbook

TGC Student Handbook

4.0 ACADEMIC INTEGRITY 4.1 Plagiarism Procedure

5.0 STUDENT MATTERS5.1 Fee Protection Scheme 5.2 Medical Insurance5.3 Refund Policy & Procedure

5.3.1 Notification and Arrangement 5.3.2 Withdrawal for Cause 5.3.3 Refunds for Withdrawal for Cause 5.3.4 Refunds for Withdrawal without Cause 5.3.5 Non-refundable Fees 5.3.6 Cooling-Off Period 5.3.7 Refund Procedure 5.3.8 Dispute Resolution Procedure

TGC Student Handbook

5.4 Student Privacy Policy 5.5 Student’s Pass Requirements

5.5.1 ICA Rules & Regulations 5.5.2 Attendance requirement

5.6 Student Support Services 5.6.1 Academic Support 5.6.2 Student Services & Counselling

5.7 Email Communication 5.8 Absenteeism 5.9 Student Complaint Procedure 5.10 Student Feedback 5.11 Home Leave Application 5.12 Official Letter 5.13 Health & Safety Policy Statement 5.14 Change of Personal Particulars

TGC Student Handbook

6.0 EXPULSION 6.1 Attire and Grooming 6.2 Code of Conduct

7.0 Other relevant Information 7.1 Standard PEI Student Contract 7.2 College’s Website

TGC Student Handbook

The new Private Education Act — 21 Dec 2009

All students must sign a standard Student Contract

All fees are protected — AXA Fee Protection Insurance, $20 BSc and $50 for MSc (per installment payment)

Students Contract & Student Handbook are available at PEI Act (www.trentglobal.edu.sg)

Fees Protection Scheme (AXA Insurance Scheme and HSBC Insurance)

Payment information(Equal Installments)

Fee Protection Insurance

Payment Information

3 interest free equal installments BSc payment schedule (every 4 months)

1st Payment : by 15/04/2013 2nd Payment : 23/08/2013 – 31/08/2013 3rd Payment : by 23/12/2013 – 31/12/2013

All fees are under the AXA FPS protection scheme Bank Loan: Please sign letter of release early. All late payments: 2% interest per month.

* Refund of Course Fees – Please refer to Refund Procedures

Miscellaneous Fees (as per your student contract)

Registration fees: $250, upon registration Re-exam per module(2nd attempt): $75 Repeat per module (3rd attempt): $1,500 Re-issue of student card, Vision password: $30 Course Transfer Fees: $375 Deferment of study: $100 per term Late payment of course fees: 2% per month Graduation fees: $220 (Singapore graduation) / $100 (in absentia) Replacement for Degree certificate: $100

* ALL Miscellaneous Fees are Non-Refundable.

Refund Policy Procedures (TGC Website)

Refund Policy Procedures (In TGC Handbook)

Medical Insurance

It is compulsory for all students studying at Private Education Institutions (PEI) in

Singapore to have medical insurance coverage through CPE approved insurance

provider for hospitalisation, outpatient and related medical treatment for the entire

course duration. Liberty Insurance Pte Ltd has been appointed as the

insurance provider for Trent Global College’s students.

 

The following students can choose to opt out of the medical insurance scheme if

they can show that they are already covered by their own medical insurance:

  Singapore citizens, permanent residents and international students not on the

Student's Pass, and Students under corporate sponsorship or corporate agreement signed between the

private education institution and the sponsor organisation. Medical insurance is not applicable to part-time students and students taking

courses with duration of not more than one month or 50 hours.

ENROLMENT- Registration documents

Enrolment Form:

Which includes Registration Numbers — used in all exams and queries

Vision Access Student Cards

Email to info@trentglobal.com if you do not receive, after commencement of study.

HWU will send to TGC the enrolment form

Registration No.

Vision Access details

Student Card— HWU will send to TGC

Change of Personal Particulars

Students are required to fill the request form in order to inform the college if there is a change in their personal particulars (such as name, address and contact numbers).

Note: Request form can be downloaded from TGC webpage Forms

Online Enrollment

New students : The University will register on line for you after you sign and submit the Declaration Form to TGC.

You need to re-enroll in September 2013 as long as you have not graduated. Need to log in to on-line to enrolment, via Vision then the relevant link will appear.

If students fail to enrol, Academic Registry will deem these student to be inactive and will withdraw them from their programmes.  So please be fully aware of the consequence of not enrolling.

HWU continuing student (September 2013 online enrolment)

Teaching Methods:

a) Average 27 contact hours by lecturing

b) 60 (90) minimum hours self study

c) 40 hours (60) on

coursework/assignment

Attendance: 90% for student Pass Holders,

75% for F/T & P/T students (Non Student

Pass). Attendance sheets are sent back

to the University.

Study expectations

Attendance Requirement

Local students attendance are monitored monthly basis. Students who fall below Attendance requirement (75%) will be issued warning letter immediately.

Counseling will be carried out after 2 consecutive warning letters and students are unable to submit acceptable reason. Counseling will be carried out by telephone calls by the Manager/Director. Subsequent absentees will be referred to the University.

Lecturing

Please read course notes and prepare questions before-hand.

Prepare questions on assignment approximately the 4th lesson.

Assignment submission around the 12th week. Form study group yourself. Attempt all past year examination questions. Practice assignment questions. NO standard answers will be provided Reassessment will be taken in next assessment

date

Module Arrangement

2012/13 Exam Window periods

Examination in August 2013: 01 – 09 Aug 2013

Examination in December 2013: 09 - 20 Dec 2013

Examination in April 2014: 28 Apr – 23 May 2014

Examinations

Only window periods are given (Students Notice-board) exact dates and venues only known 14 days before Actual dates and seating plans will be published at the

Students Notice Boards, and at the College Notice Board, there is no separate alert individually.

Exam letter for exam leave --- students need to request from TGC Results: one term lapse (about 3 months) Results will be publish on Students Notice Board Reassessment (Resit - 2nd attempt): Payment of $75 and have to

apply on the prescribed reassessed form. Reassessment (Repeat - 3rd attempt): $1,500 per module, with fees

protection scheme Results of all attempts will be shown on transcript.

Courseworks / Assignments

10-month duration Courseworks D39DC Design for Construction (DC):

1st submission: 31 Aug 2013 [CD copy submission ONLY] Final submission: 15th March 14 [‘TURNITIN’ via Vision & CD copy to the

College]

D39PZ Procurement & Contracts (P&C): 1st submission: 31 Aug 2013 [CD copy submission ONLY] Final submission: 15th march 14 [‘TURNITIN’ via Vision & CD copy to the

College]

No extension allowed. Late submission:

Penalty — marks deduction Late Submission more than 7 days —The University reserves the

right Not to Mark.• For 1st submission --- TURNIN is NOT required.

* DO NOT submit into the wrong folder!

Grading(Available @ SBE-ALP Student Handbook)

Note:

E = Conditional Pass (for BSc)

F = Fail Re-Assessment is required

For MSc — D is conditional Pass & E, F are failed grades

Assessment Process (In TGC Student Handbook)

Counseling

Compile your questions and forward to info@trentglobal.com

Do not raise last minute questions Do not ask for “how to answer” type of

question Make appointment with Mr Teng for individual

discussion or small group discussion (it will be during office hours)

Special Circumstances

When to send in Application for consideration of‘Special Circumstances’?

Absent from Exam Unable to make the Final Submission of Coursework

Students are required to attach documentations (e.g. MC / Doctor’s letter / Company Letter).

Special Circumstances Policy

Special Circumstances Policy

Special Circumstances Policy

Special Circumstances Policy

The guidelines for student appeals can be found on the academic registry website at the link below. This explains what constitutes a valid appeal against a grade or award decision.

http://www.hw.ac.uk/registry/resources/guidelinesappealprocedures.pdf

Appeals

Appeals: Results / Progression

All students are entitled to make an appeal, but this should be done only in circumstances  where  a clear  case can be made which  supports the appeal. This may, for example, be if there are mitigating circumstances, usually medical in nature (either affecting the student directly or a close family member), that has affected performance. This should be submitted as soon as possible. A student may also feel they have grounds for appeal if something has gone wrong in the delivery of their course that has disadvantaged the student and adversely affected their performance. Such circumstances tend to be exceptional and there must be clear “cause and effect” within the appeal i.e. material events that support their case.

The marking, moderation and assessment board processes that are in place in arriving at the grade that the students receive, mean that the course leader and other academics in the assessment board are satisfied that the mark awarded is correct and appropriate for the quality of the work presented (assignment and/or exam for the course).

Reasons like “pressure of work” and “studying very hard but not achieving as good a grade as expected” are not grounds for Appeal.

Appeal Procedure (In TGC Handbook)

Information Locations

1) Student Noticeboard

2) TG Resources

3) Vision @ HWU website (link available on TGC website)

@ TGC website

Student Noticeboard

Publish important information Not password protected.

Changes in Timetable Exam dates and Venue Exam results Graduations Notifications etc

TG Resources

User name & Password : tgstudentjan11 General info:

Coursework Guide Web based resources/library Guides Forms User names and password of web based sites.

Lecturers Slides (Local) Past year exam questions Past year courseworks

VisionCourse Notes, E Library, Email account

Vision Access: Virtual Learning Environment

1. Access the HWU course materials, power point slides etc used at the campus, for the modules taken by you.

2. The Vision access details will be sent to Trent Global and we will issue to you.

3. The same access details allow you to access your email account. (xx@hw.ac.uk)

4. If you lose it, the new issue cost is $30.

xx@hw.ac.uk email

Please access your email regularly, Forward the emails from this address to your

favorite email address. Details of changing password and forwarding

are available at the TG Resources. The University will send you emails for any

updates of courses, examination requirements etc.

Communications

All notifications on the Notice-Board at website. No individual notification including exam details Office hours: 1030 to 1930 Monday to Friday Saturday: 1230 to 1530 Telephone: 6372 1464/5 HP: 97228051 Call during office hours Email: info@trentglobal.com

Student Feedback

There are principally two options open to students to communicate their views on courses and the college’s service standards.

Module feedback : Questionnaires are regularly issued for students to complete at the end of each module, allowing students to give feedback on the quality of the modules and teaching.

Post Course Feedback: is also sought from graduating students to assess the college’s overall standards of service.

Random survey: carried out by walking around by the CEO to gather feedbacks from students in non-structured and structured ways.

Suggestion Box : Available in the TGC webpage

Dispute Resolution Procedure (In TGC Handbook)

Library and resources

Library and resources

Library and resources

NUS Library ($300 per year) NTU Library ($300 per year) Lectures slides (at Trentglobal web-page) Virtual Learning : “Vision” HWU E-Library: user name (example: daxl,

password: krisipia) ; “pre-expired” www.info4education.com

User name: heriotwatt; password: harlaw (common username and password in General

Information, Lecturers Slides)

Off Campus Library access

From off campus:  The VPN should no longer be used to access Library resources

– this should be done via the Library website.  The first time you access an electronic resource you will be

prompted to login (using your Heriot-Watt University username and password). 

With a very few exceptions, for the remainder of the browser session, you won’t be asked to login again.

E Library Access

Details are at:

http://hwlibrary.wordpress.com/2011/01/27/changes-to-off-campus-access/

http://www.trentglobal.com/docs/Noticeboard/SBE%20electronic%20info%202011.pdf

Steps to access (simplified)

Go to Vision Log in using your Vision password Go to Library Home Page

Library home page

When you have accessed the home page just follow the tabs to navigate your way around the library resources

Library comments page

We do want to hear from you so use the on line form if you want to feedback your comments on the library

How to find information

What is at the LEARN tab

Now follow each link in turn to see what is useful for you

Library guides

Advice on how to search for information

Study guides

Subjects available

FORMS

All forms available here

Forms: Available at website under Student Info, “Forms”

Re-assessment Form

Reassessment Procedure (In TGC Handbook)

Deferment

Deferment of Studies: (try not to)1. 14 days before the term commences

2. on standard form

3. State period of deferment

4. Reasons & Supporting documents

5. Deferment Fees - $100

Subject to approval from HWU.

Deferment Form

Transfer

Relevant modules to accumulate 120 UCAS points

A transfer fee of $375. Payment of additional module fee All transfers are treated as withdrawal from

the original course of study, and new application has to be made.

Credits from the previous study can be transferred.

The Success Study P-Model

The right 3 Ps Persistent Perseverance Patient

The wrong 3 Ps

Plagiarism Panic Procrastinations (20/80 %

syndrome)

Planning Partnering Present

Pride Prestigious Promotions

Balancing Act

www.hw.ac.uk