Maximizing Self Service BI: How Tommy Hilfiger boost ... · PDF fileHow Tommy Hilfiger boost...
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Maximizing Self Service BI:
How Tommy Hilfiger boost Supply Chain performance with Every AngleRichard den Ouden - Global Business Development Director
Email: [email protected])Mobile: +31 6 511 84 134
Summary
• Find out how Tommy Hilfiger improved two divergent KPI’s at once: Superior operational excellence reduces Tommy Hilfiger’s transport costs while increasing their customer service levels at the same time.
• During this presentation we’ll connect directly to Tommy Hilfiger’s live production system in order to demonstrate analytics at the speed of light across the entire supply chain.
• Find out how Tommy Hilfiger uses data visualization to analyze bottlenecks in the SAP supply chain as well as detecting the root cause, predicting the impact, and improving customer service levels.
Every Angle Software Solutions: The Company
• International software company: HQ in the Netherlands
• 100 employees worldwide
• Founded in 1996 by SAP consultants while doing the first R/3
implementation in the Netherlands, in cooperation with the
University of Eindhoven and TNO
• Thought leader in "in-memory“ technology and >17 years of
experience in BI (Operational Analytics)
• SAP Certified & Partner since 2001
• SAP HANA certified since 2014
• Gartner Cool Vendor 2011
Every Angle: the solution
• “Every Angle” from business perspective
– very flexible solution to help you gain more visibility across your
supply chain
– quick “time to value” solution due to built-in logic and out-of-the-
box content
• “Every Angle” from IT perspective
– Plug & play with out-of-the-box content
– Adapts to customer specific processes (reads SAP customizing)
– Can be easily enhanced with customer specific fields (Z-tables
and Z-Fields)
• Every Angle is not only “another reporting” tool, but an analysis
solution meant for operational reporting
Information provisioning for target groups
Define KPIs
and targets0Top management
Strategic KPIs
Time &
budget
Different IT for
different purposes
Details,
ad hoc,
variance
Execution
Focused Action Info
Act3
Evaluate the Past1
Focus Actions2
Management
Operational KPIs
Closed
Loop
Operational reporting: a gap in IT and the business
BI / BW
Reporting & AnalyticsDisplay layerTop management
Strategic KPIs
Focus Actions
Execution
Evaluate the Past
Act
Business
Suite
Operational
management
What is the status of my process ?
How are my orders actually flowing ?
How can we improve the processes?
How are the processes running?
Where are the bottlenecks?
What should we do today to perform ?
Leads to “Self Made“ Solutions (queries, Z**, Excel, ..)
BI / BW
Reporting & AnalyticsDisplay layerTop management
Strategic KPIs
Focus Actions
Execution
Evaluate the Past
Act
ABAP
Z-
reports
RISKSE16
Business
Suite
Operational
management
Maintainable?
Expert
dependent?
Scalable?
Reliable?
Secure?
(Hidden) costs?
EA = the standard for operational reporting with SAP
Z-reports
RISK
Maintainable?
Expert dependent?
Scalable?
Reliable?
Secure?
(Hidden) costs?
Business
Suite
Display layer
BI / BW
Reporting & AnalyticsTop management
Strategic KPIs
Operational management
Focus Actions
Execution
Evaluate the Past
Act
Business Process
Analysis
Improvement
Action lists
Standard
content
Ad hocanalysis
Clean data
Support
Some reference customers
Food, Pharma
& Chemicals
Wholesale, Retail
& Fashion
Utilities & Energy
Discrete Manufacturing
Results of Every Angle usage (examples)Stock level reduction 16 %
Reduction 2 FTE + 100 days consulting
50% reduction data pollution
Increased end user appreciation of SAP
Stock level reduction 8%
Service level improvement 12%
20% efficiency improvement in production
Reduction of Working Capital with 4%
Big improvement of SAP data reliability
“What it understands and this is the key between Every Angle and
a lot of competition is the cross-process supply chain elements.“ Sean Culey
Use case example (1): Tommy HilfigerCharacteristics
• One European SAP AFS system,
• Large data volume (> 150 million SD documents on SKU level)
• Long lead times (manufacturing in Africa and Asia)
Every Angle usage
• Monitor backorders (sales)
• Improve master data
• Prioritize PO (air freight) and check PO creation and delivery status
• Support of new seasons (order book intake => delivery & billing)
Benefits
• Improved availability => customer satisfaction & reduction lost sales
• Less air freight costs
• Quote Rudy Boogaard (VP Supply Chain): “We are super happy with the
Every Angle tool. We actual had meeting today with several members of
our Senior European management team and they were really impressed
with what we have accomplished so far. We now have supply chain
transparency we never had before (nor dared to dream of)”
Use case example (2): BASFCharacteristics
• One Global SAP GTS system
• Compliance for all inbound (purchasing) and outbound (sales)
• Standard reporting is slow (on-line) and not flexible
Every Angle usage
• Check master data
• Monitor status of licenses (export)
• Provide operational KPIs for management
• Support internal compliance processes
Benefits
• Improved processes
• Ad-hoc reporting capabilities
• Improve compliance
• Significant time savings (replacing old manual data collection & transformation
processes)
Every Angle Architecture
Characteristics of Every Angle Architecture
• EAXtractor: data extraction using SAP Certified Function Module
• EAServer: Built-in business process logic and SAP ERP knowledge
• EAClient: Thin-client desktop Windows application
• ZEA03: display of Angles in SAP GUI (view only)
• EA-AC: Automation Client (push of angles, and interfaces to DB/BI-tools)
SAP R/3
or
SAP ECC
(virtual) Windows Server
Every Angle
Extractor
Every Angle
Server
Every Angle
Clients
EA-AC
XLS, SQL, CSV
ODBC, JDBC
Mail, SMS
SAP GUIZEA03
Server: Live Intelligent Objects
Object: Customer- number, name, - address, telephone - district, office, ..
Object: Material- number, description- material type/group - planning parameters
Object: Plant
Object: SD Item- Item category- Status
Object: SD Schedule line
Server RAM
Objects and Pointers
Object: SD header- Number- created on/by- document type-
Windows
server
Extractor Server
EA-
clientBusiness Suite
SAP GUIZEA03
Supply/Demand matching (.. like SAP MD04)
SITE 1200 - Dresden SITE 1000 - Hamburg
SO
Su
pp
lie
r p
rob
lem
PO
Raw materials
WO
Final product
WO
Packaging Sales order
Box
Leaflet
Flask…Raw materials
TO
Dis
sa
tisfie
d c
us
tom
ers
?
End-to-End Supply Chain
Analysis
on thousands of detailed order lines
Live demonstrationMaster data
• Address info (vendors, customers)
• Material master
Stock
• Overall stock values (split by stock status. Location, material type, etc.)
• Stock allocation (needed? demand?)
Sales
• Open orders
• Lost sales (cancelled orders)
• Closed sales orders (qty/value and delivery reliability in %)
Sourcing and planning processes
• Purchasing
• Production
Backorders and priorities !!
• Every Angle is a standard solution for operational analysis based on SAP ECC
– 99% out-of-the-box => plug & play within 1 day
– No modeling => Every Angle “reads” your business processes directly from SAP
customizing
– Built-in SAP CC knowledge & business process logic
– “Solution for the Business” to enable them to become more “proactive”
• Replacing static (expensive) ABAP Z-Reports or SE16, running directly on
SAP ERP, or Excel reports (manually filled & managed)
• Advantages
Summary
Business IT
• Supply chain performance improvement (service level, inventory level, flexibility)
• Efficiency improvement (less time for corrections and low value adding activities)
• Transparency on detailed level• Become less dependent from IT
• Standard solution (no risk/impact)• Improves SAP DB performance (reduction
load causes by online queries/Z-reports)• Increase Compliance• Supports “Single Source of Truth”• No Data Manipulation as no data
transformation (SAP is the single source)• Free up time to focus on IT related topics
Potential next steps
Purpose• Proof point for technical
promises (installed & up-
and-running in 1 day)
• Proof point for functional
promises (visibility across
supply chain in SAP ECC)
• Proof point for enhancing
data, data models and
calculated fields
• Proof point that Every
Angle is for the business
and creates value for both
business & IT.
Purpose• Evaluate the value of Every
Angle against clear defined
USE CASES
• USE CASES create direct
or derived added value for
organization
• Business can work with
Every Angle and will use it
in daily operations
• Setup up the standards for
rollout & embedding phase
Purpose• Embed Every Angle as
standard solution for
operational analysis across
the organization
• Roll-out to all interested
divisions, affiliates and
production sites
Stage I
Live Demo / PoC
(2 weeks)
Stage III
Roll-out and embedding
(ongoing)
Stage II
Key user implementation
(2 months)
Any questions?
Richard den Ouden
Director
Every Angle Software Solutions
Mobile: +31 6 511 84 134
Email: [email protected]
Thanks for your time,
..and we look forward meeting you at our stand G5