Maximizing Self Service BI: How Tommy Hilfiger boost ... · PDF fileHow Tommy Hilfiger boost...

27
Maximizing Self Service BI: How Tommy Hilfiger boost Supply Chain performance with Every Angle Richard den Ouden - Global Business Development Director Email: [email protected] ) Mobile: +31 6 511 84 134

Transcript of Maximizing Self Service BI: How Tommy Hilfiger boost ... · PDF fileHow Tommy Hilfiger boost...

Maximizing Self Service BI:

How Tommy Hilfiger boost Supply Chain performance with Every AngleRichard den Ouden - Global Business Development Director

Email: [email protected])Mobile: +31 6 511 84 134

Summary

• Find out how Tommy Hilfiger improved two divergent KPI’s at once: Superior operational excellence reduces Tommy Hilfiger’s transport costs while increasing their customer service levels at the same time.

• During this presentation we’ll connect directly to Tommy Hilfiger’s live production system in order to demonstrate analytics at the speed of light across the entire supply chain.

• Find out how Tommy Hilfiger uses data visualization to analyze bottlenecks in the SAP supply chain as well as detecting the root cause, predicting the impact, and improving customer service levels.

Agenda

1. Introduction

2. Live software demonstration

3. Next steps and summary

Every Angle Software Solutions: The Company

• International software company: HQ in the Netherlands

• 100 employees worldwide

• Founded in 1996 by SAP consultants while doing the first R/3

implementation in the Netherlands, in cooperation with the

University of Eindhoven and TNO

• Thought leader in "in-memory“ technology and >17 years of

experience in BI (Operational Analytics)

• SAP Certified & Partner since 2001

• SAP HANA certified since 2014

• Gartner Cool Vendor 2011

Every Angle: the solution

• “Every Angle” from business perspective

– very flexible solution to help you gain more visibility across your

supply chain

– quick “time to value” solution due to built-in logic and out-of-the-

box content

• “Every Angle” from IT perspective

– Plug & play with out-of-the-box content

– Adapts to customer specific processes (reads SAP customizing)

– Can be easily enhanced with customer specific fields (Z-tables

and Z-Fields)

• Every Angle is not only “another reporting” tool, but an analysis

solution meant for operational reporting

Information provisioning for target groups

Define KPIs

and targets0Top management

Strategic KPIs

Time &

budget

Different IT for

different purposes

Details,

ad hoc,

variance

Execution

Focused Action Info

Act3

Evaluate the Past1

Focus Actions2

Management

Operational KPIs

Closed

Loop

Operational reporting: a gap in IT and the business

BI / BW

Reporting & AnalyticsDisplay layerTop management

Strategic KPIs

Focus Actions

Execution

Evaluate the Past

Act

Business

Suite

Operational

management

What is the status of my process ?

How are my orders actually flowing ?

How can we improve the processes?

How are the processes running?

Where are the bottlenecks?

What should we do today to perform ?

Leads to “Self Made“ Solutions (queries, Z**, Excel, ..)

BI / BW

Reporting & AnalyticsDisplay layerTop management

Strategic KPIs

Focus Actions

Execution

Evaluate the Past

Act

ABAP

Z-

reports

RISKSE16

Business

Suite

Operational

management

Maintainable?

Expert

dependent?

Scalable?

Reliable?

Secure?

(Hidden) costs?

EA = the standard for operational reporting with SAP

Z-reports

RISK

Maintainable?

Expert dependent?

Scalable?

Reliable?

Secure?

(Hidden) costs?

Business

Suite

Display layer

BI / BW

Reporting & AnalyticsTop management

Strategic KPIs

Operational management

Focus Actions

Execution

Evaluate the Past

Act

Business Process

Analysis

Improvement

Action lists

Standard

content

Ad hocanalysis

Clean data

Support

Some reference customers

Food, Pharma

& Chemicals

Wholesale, Retail

& Fashion

Utilities & Energy

Discrete Manufacturing

Results of Every Angle usage (examples)Stock level reduction 16 %

Reduction 2 FTE + 100 days consulting

50% reduction data pollution

Increased end user appreciation of SAP

Stock level reduction 8%

Service level improvement 12%

20% efficiency improvement in production

Reduction of Working Capital with 4%

Big improvement of SAP data reliability

“What it understands and this is the key between Every Angle and

a lot of competition is the cross-process supply chain elements.“ Sean Culey

Use case example (1): Tommy HilfigerCharacteristics

• One European SAP AFS system,

• Large data volume (> 150 million SD documents on SKU level)

• Long lead times (manufacturing in Africa and Asia)

Every Angle usage

• Monitor backorders (sales)

• Improve master data

• Prioritize PO (air freight) and check PO creation and delivery status

• Support of new seasons (order book intake => delivery & billing)

Benefits

• Improved availability => customer satisfaction & reduction lost sales

• Less air freight costs

• Quote Rudy Boogaard (VP Supply Chain): “We are super happy with the

Every Angle tool. We actual had meeting today with several members of

our Senior European management team and they were really impressed

with what we have accomplished so far. We now have supply chain

transparency we never had before (nor dared to dream of)”

Use case example (2): BASFCharacteristics

• One Global SAP GTS system

• Compliance for all inbound (purchasing) and outbound (sales)

• Standard reporting is slow (on-line) and not flexible

Every Angle usage

• Check master data

• Monitor status of licenses (export)

• Provide operational KPIs for management

• Support internal compliance processes

Benefits

• Improved processes

• Ad-hoc reporting capabilities

• Improve compliance

• Significant time savings (replacing old manual data collection & transformation

processes)

Agenda

1. Introduction

2. Live software demonstration

3. Next steps and summary

Every Angle Architecture

Characteristics of Every Angle Architecture

• EAXtractor: data extraction using SAP Certified Function Module

• EAServer: Built-in business process logic and SAP ERP knowledge

• EAClient: Thin-client desktop Windows application

• ZEA03: display of Angles in SAP GUI (view only)

• EA-AC: Automation Client (push of angles, and interfaces to DB/BI-tools)

SAP R/3

or

SAP ECC

(virtual) Windows Server

Every Angle

Extractor

Every Angle

Server

Every Angle

Clients

EA-AC

XLS, SQL, CSV

ODBC, JDBC

Mail, SMS

SAP GUIZEA03

Server: Live Intelligent Objects

Object: Customer- number, name, - address, telephone - district, office, ..

Object: Material- number, description- material type/group - planning parameters

Object: Plant

Object: SD Item- Item category- Status

Object: SD Schedule line

Server RAM

Objects and Pointers

Object: SD header- Number- created on/by- document type-

Windows

server

Extractor Server

EA-

clientBusiness Suite

SAP GUIZEA03

Supply/Demand matching (.. like SAP MD04)

SITE 1200 - Dresden SITE 1000 - Hamburg

SO

Su

pp

lie

r p

rob

lem

PO

Raw materials

WO

Final product

WO

Packaging Sales order

Box

Leaflet

Flask…Raw materials

TO

Dis

sa

tisfie

d c

us

tom

ers

?

End-to-End Supply Chain

Analysis

on thousands of detailed order lines

ZEA03: run angles in SAP GUI

ZEA03: Angle result is displayed in ALV grid

Live demonstrationMaster data

• Address info (vendors, customers)

• Material master

Stock

• Overall stock values (split by stock status. Location, material type, etc.)

• Stock allocation (needed? demand?)

Sales

• Open orders

• Lost sales (cancelled orders)

• Closed sales orders (qty/value and delivery reliability in %)

Sourcing and planning processes

• Purchasing

• Production

Backorders and priorities !!

Agenda

1. Introduction

2. Live software demonstration

3. Next steps and summary

• Every Angle is a standard solution for operational analysis based on SAP ECC

– 99% out-of-the-box => plug & play within 1 day

– No modeling => Every Angle “reads” your business processes directly from SAP

customizing

– Built-in SAP CC knowledge & business process logic

– “Solution for the Business” to enable them to become more “proactive”

• Replacing static (expensive) ABAP Z-Reports or SE16, running directly on

SAP ERP, or Excel reports (manually filled & managed)

• Advantages

Summary

Business IT

• Supply chain performance improvement (service level, inventory level, flexibility)

• Efficiency improvement (less time for corrections and low value adding activities)

• Transparency on detailed level• Become less dependent from IT

• Standard solution (no risk/impact)• Improves SAP DB performance (reduction

load causes by online queries/Z-reports)• Increase Compliance• Supports “Single Source of Truth”• No Data Manipulation as no data

transformation (SAP is the single source)• Free up time to focus on IT related topics

Potential next steps

Purpose• Proof point for technical

promises (installed & up-

and-running in 1 day)

• Proof point for functional

promises (visibility across

supply chain in SAP ECC)

• Proof point for enhancing

data, data models and

calculated fields

• Proof point that Every

Angle is for the business

and creates value for both

business & IT.

Purpose• Evaluate the value of Every

Angle against clear defined

USE CASES

• USE CASES create direct

or derived added value for

organization

• Business can work with

Every Angle and will use it

in daily operations

• Setup up the standards for

rollout & embedding phase

Purpose• Embed Every Angle as

standard solution for

operational analysis across

the organization

• Roll-out to all interested

divisions, affiliates and

production sites

Stage I

Live Demo / PoC

(2 weeks)

Stage III

Roll-out and embedding

(ongoing)

Stage II

Key user implementation

(2 months)

The next generation: EA2

The next generation: EA2

Any questions?

Richard den Ouden

Director

Every Angle Software Solutions

Mobile: +31 6 511 84 134

Email: [email protected]

Thanks for your time,

..and we look forward meeting you at our stand G5

How do you measure your SCOR metrics?

And how do you stimulate “correct” behavior?