Matthew Lawson - One Way or Another - Managing Support for Partners and Overseas Campuses

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Matthew Lawson Assistant Director, Library & Student Support, Middlesex University One way or another : managing support for collaborative partners and overseas campuses

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JIBS Licensing event - One Way or Another - Managing Support for Partners and Overseas Campuses at Middlesex University

Transcript of Matthew Lawson - One Way or Another - Managing Support for Partners and Overseas Campuses

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Matthew Lawson

Assistant Director,

Library & Student Support,

Middlesex University

One way or another : managing support for collaborative partners and overseas campuses

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Partnerships around the world

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Four international campuses

MAURITIUS

DUBAI

LONDON

MALTA

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• Library not involved in discussions

https://www.flickr.com/photos/swanksalot/8131047555/

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• Lack of clarity about library services offered

http://commons.wikimedia.org/wiki/File:Two_girls_reading_map_of_NYC.jpg

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Problems with past practice

• Library access offered to partners on an individual basis

http://www.geograph.org.uk/reuse.php?id=122440

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What to do?

http://blog.concentra.co.uk/2012/10/18/making-improvement-real-how-we-work-with-clients-to-ensure-their-projects-are-successful-and-deliver-real-value/

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Electronic resources

• Publishers didn’t understand collaborative partners• Discussions were time consuming and complex• Attitude differed by publisher and type of collaboration

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Mapping access

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Other services available

• Library can also offer: Reference access to our libraries Borrowing Inter library loans Expertise from staff Computer access

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Types of partnership

Joint & Franchised:

Validated:

But there are exceptions…

Overseas campuses: it varies

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Menu of services

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Working with the University

https://www.flickr.com/photos/yorksranter/4384372375/

Once we were clear of the limitations then had to explain to University-

• There may be costs involved• We needed to be involved at an early stage• Consistent message from all University staff

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Collaboration

Consistent messages

Expert Library staff

Working with CAP

Working with Schools

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Too many cooks?

http://commons.wikimedia.org/wiki/File:Bundesarchiv_Bild_102-13334,_Fritz_Kampers,_Paul_Westermeyer,_Paul_Graetz.jpg

• Expertise spread amongst several staff• Time consuming• Easy to lose track of projects

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• We needed a specialist who can concentrate on only this work

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http://upload.wikimedia.org/wikipedia/commons/6/69/Human_evolution.svg

Transnational Libraries Liaison Manager

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Any questions?

Matthew Lawson

[email protected]

020 8411 4126