Materials - Health Actuarial (B) Task ForceCraig Wright Florida . Weston Trexler Idaho . Nicole Boyd...

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HEALTH ACTUARIAL (B) TASK FORCE 2019 SPRING NATIONAL MEETING ORLANDO, FLORIDA TABLE OF CONTENTS PAGE 3 5 7 9 11 13 17 16 21 23 24 33 34 116 199 200 202 204 205 207 289 Friday, April 5, 2019 Long-Term Care Actuarial (B) Working Group Agenda Long-Term Care Actuarial (B) Working Group Nov. 14, 2018 Meeting Minutes Long-Term Care Pricing (B) Subgroup Feb. 14 Conference Call Minutes Long-Term Care Pricing (B) Subgroup Jan. 24 Conference Call Minutes Long-Term Care Pricing (B) Subgroup Jan. 10 Conference Call Minutes Attachment A – LTC Rate Review & Final Rate Decision Survey Long-Term Care Pricing (B) Subgroup, Nov. 29, 2018, Conference Call Minutes Attachment A – ACLI/AHIP Comment Letter Health Actuarial (B) Task Force Agenda Health Actuarial (B) Task Force, Mar. 5 Conference Call Attachment A – 2008 Group Life Waiver of Premium Survey Health Actuarial (B) Task Force, Jan. 10, Conference Call Attachment A – UHC Comments on MACRA Attachment B – MACRA Compliance Manual Draft (Adopted) Health Actuarial (B) Task Force, Dec. 21, 2018, Conference Call Attachment A – AHIP Comment Letter Attachment B – MO Comment Letter Attachment C – NV Comment Letter Attachment D – UHC Comment Letter Attachment E – GHR Consulting Comment Letter SOA Research Update

Transcript of Materials - Health Actuarial (B) Task ForceCraig Wright Florida . Weston Trexler Idaho . Nicole Boyd...

  • HEALTH ACTUARIAL (B) TASK FORCE 2019 SPRING NATIONAL MEETING

    ORLANDO, FLORIDA TABLE OF CONTENTS

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    Friday, April 5, 2019

    Long-Term Care Actuarial (B) Working Group Agenda

    Long-Term Care Actuarial (B) Working Group Nov. 14, 2018 Meeting Minutes Long-Term Care Pricing (B) Subgroup Feb. 14 Conference Call Minutes Long-Term Care Pricing (B) Subgroup Jan. 24 Conference Call Minutes

    Long-Term Care Pricing (B) Subgroup Jan. 10 Conference Call Minutes Attachment A – LTC Rate Review & Final Rate Decision Survey Long-Term Care Pricing (B) Subgroup, Nov. 29, 2018, Conference Call Minutes Attachment A – ACLI/AHIP Comment Letter

    Health Actuarial (B) Task Force Agenda Health Actuarial (B) Task Force, Mar. 5 Conference Call Attachment A – 2008 Group Life Waiver of Premium Survey Health Actuarial (B) Task Force, Jan. 10, Conference Call Attachment A – UHC Comments on MACRA Attachment B – MACRA Compliance Manual Draft (Adopted) Health Actuarial (B) Task Force, Dec. 21, 2018, Conference Call Attachment A – AHIP Comment Letter Attachment B – MO Comment Letter Attachment C – NV Comment Letter Attachment D – UHC Comment Letter Attachment E – GHR Consulting Comment Letter SOA Research Update

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  • © 2019 National Association of Insurance Commissioners 1

    Date: 3/6/19

    2019 Spring National Meeting Orlando, Florida

    LONG-TERM CARE ACTUARIAL (B) WORKING GROUP

    Friday, April 5, 2019 1:00 – 3:00 p.m.

    JW Marriott Orlando—Coquina Ballroom South—Lobby Level

    ROLL CALL

    Perry Kupferman, Chair California Steven Ostlund Alabama Paul Lombardo Connecticut Craig Wright Florida Weston Trexler Idaho Nicole Boyd Kansas Marti Hooper Maine Kristi Bohn Minnesota Rhonda Ahrens Nebraska Anna Krylova New Mexico Bill Carmello New York Laura Miller Ohio Andrew Schallhorn Oklahoma Tracie Gray Pennsylvania Andrew Dvorine South Carolina Mike Boerner Texas Tomasz Serbinowski Utah NAIC Staff Support: Eric King

    AGENDA 1:00 – 1:05 p.m. 1. Call to Order/Roll Call—Perry Kupferman (CA) 1:05 – 1:10 p.m. 2. Consider Adoption of its 2018 Fall National Meeting Minutes—Perry Kupferman (CA) 1:10 – 1:40 p.m. 3. Hear an Update from the American Academy of Actuaries (Academy) on Long-Term Care Insurance (LTCI) Working Group Activities—Academy 1:40 – 2:30 p.m. 4. Consider Adoption of the Long-Term Care Pricing (B) Subgroup Report—Paul Lombardo (CT) 2:30 – 2:45 p.m. 5. Consider Adoption of the Long-Term Care Valuation (B) Subgroup Report —Fred Andersen (MN) 2:45 – 3:00 p.m. 6. Discuss Any Other Matters Brought Before the Working Group—Perry Kupferman (CA) 7. Adjournment W:\National Meetings\2019\Spring\Agenda\LTCAWG.docx

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  • Draft Pending Adoption Attachment Four

    Health Actuarial (B) Task Force 11/14/18

    © 2018 National Association of Insurance Commissioners 1

    Draft: 11/26/18

    Long-Term Care Actuarial (B) Working Group San Francisco, California

    November 14, 2018 The Long-Term Care Actuarial (B) Working Group of the Health Actuarial (B) Task Force met in San Francisco, CA, Nov. 14, 2018. The following Working Group members participated: Perry Kupferman, Chair (CA); Steve Ostlund (AL); Paul Lombardo (CT); Craig Wright (FL); Weston Trexler (ID); Nicole Boyd (KS); Marti Hooper (ME); Fred Andersen (MN); Rhonda Ahrens (NE); Anna Krylova (NM); Laura Miller (OH); Andrew Schallhorn (OK); Joe Cregan (SC); Raja Malkani (TX); and Tomasz Serbinowski (UT). 1. Adopted its Oct. 2, Sept. 25, Sept. 18 and Summer National Meeting Minutes Ms. Miller made a motion, seconded by Mr. Serbinowski, to adopt the Working Group’s Oct. 2 (Attachment Four-A), Sept. 25 (Attachment Four-B), Sept. 18 (Attachment Four-C), and Aug. 3 (see NAIC Proceedings – Summer 2018, Health Actuarial (B) Task Force, Attachment Four) minutes. The motion passed unanimously.

    2. Heard an Update from the Academy on LTCI Work Group Activities Warren Jones (PricewaterhouseCoopers LLP) gave an update (Attachment Four-D) on recent activities of the American Academy of Actuaries’ (Academy) Long-Term Care Valuation Work Group regarding long-term care insurance (LTCI). Dave Plumb (John Hancock Life Insurance Company) gave a summary of the Academy’s Issue Brief, Long-Term Care Insurance: Considerations for Treatment of Past Losses in Rate Increase Requests (Attachment Four-E). 3. Adopted the Report of the Long-Term Care Pricing (B) Subgroup Mr. Lombardo said, since the Summer National Meeting, the Long-Term Care Pricing (B) Subgroup met via conference call Oct. 4, Sept. 27, Sept. 20 and Aug. 30. He said the calls focused on the development of a resource document that explains and compares different LTCI rate increase review methodologies. He said the document was developed to assist the Long-Term Care Insurance (B/E) Task Force with its charge to increase the transparency and predictability of LTCI rate increase reviews for insurers, consumers and state insurance regulators. He said the draft resource document was adopted by the Subgroup on its Oct. 4 conference call. Mr. Lombardo said the Subgroup plans to resume conference calls after the Fall National Meeting to continue discussion of issues related to rate increases on small remaining blocks of LTCI policies, and to address any pricing issues that may be identified by the Long-Term Care Insurance (B/E) Task Force, the Health Actuarial (B) Task Force or the Long-Term Care (B) Actuarial Working Group. Mr. Lombardo said Ms. Ahrens will present a concept for a multistate LTCI rate increase review process during one of the conference calls. He said he wants to gain a better understanding of each state’s LTCI rate review process and any constraints associated with the processes, and the Subgroup will conduct a survey of the states to accomplish this. He said the Subgroup will discuss rate increase review processes on employer group LTCI policies, and how the states review the computation of the actuarial value of landing spots offered by insurers to policyholders to mitigate the effects of LTCI rate increases. Mr. Malkani gave a summary of the LTCI rate increase review methodologies resource document. Mr. Lombardo made a motion, seconded by Mr. Wright, to adopt the report of the Long-Term Care Pricing (B) Subgroup, including its Oct. 4 (Attachment Four-F), Sept. 27 (Attachment Four-G), Sept. 20 (Attachment Four-H) and Aug. 30 (Attachment Four-I) minutes. The motion passed unanimously.

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  • Draft Pending Adoption Attachment Four

    Health Actuarial (B) Task Force 11/14/18

    © 2018 National Association of Insurance Commissioners 2

    4. Adopted an LTCI Rate Increase Review Methodologies Resource Document Mr. Lombardo made a motion, seconded by Mr. Wright, to adopt the LTCI rate increase review methodologies resource document presented by Mr. Malkani (Attachment Four-J). The motion passed unanimously. Mr. Kupferman said the document will be posted to the “Related Documents” tab of the Working Group’s NAIC web page 5. Adopted the Report of the Long-Term Care Valuation (B) Subgroup Mr. Andersen said the Health Actuarial (B) Task Force’s 2019 proposed charges were modified to remove charge B: “Study the minimum standards applicable to statutory reserves for LTCI. Ensure the Health Insurance Reserves Model Regulation (#10) remains open to accommodate any necessary changes to the standards. Enhance a principle-based framework for a set of minimum standards.” He said the Subgroup and the Long-Term Care Actuarial (B) Working Group determined the charge has been completed with the adoption and implementation of Actuarial Guideline LI—The Application of Asset Adequacy Testing to Long-Term Care Insurance Reserves (AG 51). Mr. Andersen said the Subgroup will revisit the reserving issue after a study on reserving methodology and experience is developed by the Academy and the Society of Actuaries (SOA). He said any results of further investigation of reserving will likely involve changes to VM-25, Health Insurance Reserves Minimum Reserve Requirements, of the Valuation Manual instead of Model #10 if it is imbedded in VM-25. He said a model law request to modify Model #10 will no longer be needed, and any reserve standard changes can be implemented through the Valuation Manual. Mr. Andersen said the Subgroup developed guidance for year-end 2018 AG 51 filings. He said the guidance document has been posted to the “Related Documents” tab of the Subgroup’s NAIC web page. Mr. Andersen said morbidity as it relates to LTCI comprises both claim incidence and claim continuance. He said, in the context of “morbidity improvement” as discussed by the Subgroup and the Working Group, only reductions in claim incidence are being considered. Mr. Andersen made a motion, seconded by Mr. Malkani, to adopt the report of the Long-Term Care Valuation (B) Subgroup, including its Oct. 12 minutes (Attachment Four-K). The motion passed unanimously. 6. Heard an Update from the SOA on LTCI Morbidity Improvement Research Dale Hall (SOA) and Matt Morton (LTCG) presented an update (Attachment Four-L) on LTCI morbidity improvement research. Having no further business, the Long-Term Care Actuarial (B) Working Group adjourned. W:\National Meetings\2018\Fall\TF\HA\LTCAWG 11-14-18.docx .

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  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    Draft: 3/12/19

    Long-Term Care Pricing (B) Subgroup Conference Call

    February 14, 2019 The Long-Term Care Pricing (B) Subgroup of the Long-Term Care Actuarial (B) Working Group of the Health Actuarial (B) Task Force met via conference call Feb. 14, 2019. The following Subgroup members participated: Paul Lombardo, Chair (CT); Steven Ostlund (AL); Perry Kupferman (CA); Benjamin Ben (FL); Weston Trexler (ID); Marti Hooper (ME); Fred Andersen (MN); William Leung (MO); David Yetter (NC); Rhonda Ahrens (NE); David Sky (NH); Anna Krylova (NM); William Carmello (NY); Lilane Fox (OH); Andrew Dvorine (SC); Raja Malkani (TX); Tomasz Serbinowski (UT); and Timothy Sigman (WV). 1. Discussed All-State LTCI Rate Review Survey Mr. Lombardo said the Subgroup is conducting a survey of the states for information on their long-term care insurance (LTCI) rate review processes. He said survey responses were due Jan. 31. He said 28 states have responded, and he is compiling a summary of the responses. He said a follow-up request to those states that had not responded by the Jan. 31 deadline asking for the reason the state has not responded will be sent soon. 2. Discussed Potential Cross-State Policyholder Subsidization Mr. Lombardo said the Subgroup will discuss the potential subsidization of rate increase amounts for policyholders in the states with lower rate increases by policyholders in the states with higher rate increases. He asked Subgroup members, interested regulators and interested parties to state their concerns related to rate subsidization and offer possible solutions. He said he has reviewed rate increase filings in Connecticut, and he observed that carriers show nationwide earned premium using the rates approved only in Connecticut as the basis. However, he said the incurred claims submitted are on a nationwide basis. He said he has asked carriers that submitted such premium figures to resubmit the filing using actual nationwide premium received. Ms. Ahrens said Nebraska asks for incurred claims on a nationwide basis, due to Nebraska claims experience not being fully credible, and earned premium on a Nebraska-only basis. Mr. Lombardo said Connecticut does not ask for claims projections using Connecticut-only morbidity, and he asked if other states request claims using state-specific morbidity. Mr. Leung said Missouri requests claims projections on a Missouri-only basis. He said if a carrier’s Missouri-only experience is not credible, Missouri will accept nationwide experience as the basis for a rate increase request. Mr. Serbinowski said Utah believes that rates for the same policy should be the same in all states. He said Utah requests Utah-only experience. However, it is used only for informational purposes, as it does not enter into the rate-approval decision. Mr. Andersen said the issue of cross-subsidization is less of a problem now than it was four or more years ago due to changing state rate review practices. Mr. Ostlund said Alabama requests carriers to submit rate action information for states other than Alabama. He said some carriers do not file for rate increases in smaller sates, resulting in even higher increases in the remaining states. Mr. Serbinowski said he recently reviewed a rate increase for a carrier that has two policyholders in Utah. He said the rate increase request was filed in Utah before it was filed in other states that represent almost all of the carrier’s policyholder volume. He said this does not seem to make sense. Ray Nelson (America’s Health Insurance Plans—AHIP) said it is possible that some states not approving rate increases when other states do could result in fairness issues for policyholders in different states. He said there might be issues that prevent a company from filing rate increases in all applicable states at the same time, such as a lag in some states’ approval of a first rate increase request when a second rate increase request is being considered by other states, or the inability to file a rate increase request in a state that has previously approved a multi-year phased-in rate increase.

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  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 2

    Jan Graeber (American Council of Life Insurers—ACLI) said the use of a prospective present value approach to rate review could lessen the problem of cross-state subsidization of rate increases, as this approach determines an adequate rate on a going-forward basis. Mr. Lombardo asked if it is appropriate for those states with too few policyholders credible for rating purposes to defer to the rate increases that a carrier has received approval for in larger, more credible states. Ms. Ahrens said Nebraska does this to some extent, but it is selective as to which states’ rate increase decisions it considers, based on the state’s rate review methodologies and how they compare to the rate review protocol in Nebraska. Mr. Serbinowski said the risk of Utah approving an inappropriate rate increase, given that the rate increase is based on the bulk of a carrier’s experience in other states, is small. Mr. Andersen suggested pursuing a pilot program of applying the Texas and Minnesota rate review methodologies to rate increase filings, and then using the Texas and Minnesota methodologies’ assessment of the rate increase request as a proxy for other states to use for their own rate review determinations. Instead, Ms. Graeber suggested that Minnesota and Texas review the validity and appropriateness of the assumptions used in the rate filing, and individual states could then use these assumptions in conjunction with their respective rate review methodologies to arrive at the appropriate rate increase for that state. Having no further business, the Long-Term Care Pricing (B) Subgroup adjourned. W:\National Meetings\2019\Spring\TF\HA\Conference Calls\2-14 LTCPSG\02-14-19 LTCPSG min.docx

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  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    Draft: 2/13/19 Long-Term Care Pricing (B) Subgroup

    Conference Call January 24, 2019

    The Long-Term Care Pricing (B) Subgroup of the Long-Term Care Actuarial (B) Working Group of the Health Actuarial (B) Task Force met via conference call Jan. 24, 2019. The following Subgroup members participated: Paul Lombardo, Chair (CT); Greg Campbell (AK); Steven Ostlund (AL); Perry Kupferman (CA); Marti Hooper (ME); Fred Andersen (MN); William Leung and Mary Mealer (MO); David Yetter (NC); Rhonda Ahrens (NE); David Sky (NH); Anna Krylova (NM); Bill Carmello (NY); Andrew Dvorine (SC); Raja Malkani (TX); Tomasz Serbinowski (UT); and Joylynn Fix (WV). 1. Discussed All-State LTCI Rate Review Survey Mr. Lombardo said the Subgroup is conducting a survey of the states for information on their long-term care insurance (LTCI) rate review processes. He said survey responses are due Jan. 31. 2. Discussed Solvency Impact on LTCI Rate Increase Decisions Mr. Lombardo said the Subgroup will continue its discussion from its Jan. 10 conference call about whether regulator LTCI rate increase decisions should consider whether the company has a solvency concern. He said responses during the Jan. 10 conference call indicate that most states do not consider a company’s solvency position when conducting LTCI rate increase reviews. Mr. Serbinowski said company solvency should not be considered when making a rate increase decision. He said delving into a company’s solvency is not the role of a regulator conducting a rate increase review. Ms. Ahrens said she agrees with Mr. Serbinowski. She said a single reviewing state cannot assess a company’s nationwide solvency or the impact that a rate increase in one state has in conjunction with rate increases in other states. She said such solvency analysis will require involving the solvency regulator for the company’s state of domicile, and one way this can be accomplished is via a multi-state rate review structure. Mr. Kupferman said California state law allows a rate increase to be approved if it is necessary to protect company solvency. Mr. Andersen said he believes it should be very infrequent that solvency is used to determine the level of an approved rate increase. Ms. Mealer asked whether states allow guarantee associations to increase rates based on insolvency if a block of LTCI policies that has not been granted a rate increase based on insurer solvency concerns is transferred to a state guarantee association after insolvency. Mr. Lombardo said this is allowed in Connecticut in order to reduce taxpayer liabilities to the guarantee association. Ms. Ahrens said Nebraska also allows this. Mr. Lombardo asked if regulators believe a multi-state rate review process would be beneficial for companies with solvency issues that may be alleviated through rate increases. Mr. Carmello said such a review process would be appropriate. Ms. Ahrens says she believes that states currently often consult with the domiciliary state solvency regulator when solvency is presented as an argument for a rate increase request. Mr. Lombardo asked if the Subgroup wants to bring the issue of multi-state rate review in cases of insolvency to the attention of the Long-Term Care Insurance (B/E) Task Force. Jan Graeber (American Council of Life Insurers—ACLI) said the ACLI agrees that solvency should not be a consideration in the review of a rate increase request, but the ACLI believes the approval of actuarially-justified rate increases will prevent insolvencies from occurring. Mr. Sky said he believes it may be preferable for a company to not receive a rate increase that is actuarially-justified and subsequently have its LTCI policies assumed by a guarantee association rather than have its policyholders face very large rate increases. Mr. Lombardo said the issue of some states and their policyholders subsidizing other states and their policyholders as a result of inconsistent rate increases being approved amongst the states will be discussed during the Subgroup’s next conference call. Having no further business, the Long-Term Care Pricing (B) Subgroup adjourned. W:\National Meetings\2019\Spring\TF\HA\Conference Calls\1-24 LTCPSG\01-24-19 LTCPSG min.docx

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  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    Draft: 1/23/19

    Long-Term Care Pricing (B) Subgroup Conference Call January 10, 2019

    The Long-Term Care Pricing (B) Subgroup of the Long-Term Care Actuarial (B) Working Group of the Health Actuarial (B) Task Force met via conference call Jan. 10, 2019. The following Subgroup members participated: Paul Lombardo, Chair (CT); Greg Campbell (AK); Steven Ostlund (AL); Craig Wright (FL); Marti Hooper (ME); Fred Andersen (MN); William Leung (MO); David Yetter (NC); Rhonda Ahrens and Michael Muldoon (NE); David Sky (NH); Anna Krylova (NM); Tracie Gray (OH); Andrew Dvorine (SC); Raja Malkani (TX); Tomasz Serbinowski (UT); and Joylynn Fix (WV). 1. Discussed All-State LTCI Rate Review Survey Mr. Lombardo said the Subgroup is conducting a survey of the states (Attachment A) for information on their long-term care insurance (LTCI) rate review processes. He said survey responses are due Jan. 31. He said the survey requests information on actuarial rationale and non-actuarial, or policy, rationale for decisions on rate increase requests. He said that if there are many states where non-actuarial criteria, such as rate caps or policy rationale, outweigh actuarial considerations, then obtaining consistency and transparency in the rate review process nationally will be very difficult. Mr. Lombardo said one purpose of the survey is to use the results to inform the Long-Term Care Insurance (B/E) Task Force as to how the states arrive at rate increase determinations after reviewing rate filings. He said he also wants to present any issues identified through the survey to interested commissioners, possibly at the Spring National Meeting. He said the results of the survey will be summarized, with no contributing state’s information being identifiable. He said the only individuals who will see state-specific information are NAIC staff members responsible for collecting and compiling the responses. Ms. Ahrens and Mr. Lombardo said they are concerned that if responses available to regulators are not linked to a state, then it will be difficult to ask a state for additional information related to any given response. Mr. Lombardo said that if a state is unwilling to provide the information requested via the survey, various insurers have indicated they can provide this information to the Subgroup. Mr. Lombardo said there are states that have approved requested increases for national insurers in full, or nearly in full, for many years. Some of these states are encouraging such insurers to aggressively pursue rate increases in the balance of the states that have denied rate increase requests over the same time period. Mr. Lombardo said this is being done because the states that have consistently approved rate increase requests believe that their policyholders are unfairly subsidizing the rates for policyholders in the states that have not historically approved rate increase requests. Mr. Ostlund requested that subsidization of policyholders in one state by policyholders in other states be an agenda item on a future call. 2. Discussed Solvency Impact on LTCI Rate Increase Decisions Mr. Lombardo asked whether regulator LTCI rate increase decisions should consider whether the company has a solvency concern. He asked if solvency positions should in any way be considered when determining what level of rate increase will be approved. Mr. Andersen said that since 2016, he has approved 108 rate increases, and solvency was not a determining factor in any of them. He said, however, it may be in the best interest of all parties to consider granting larger rate increases when there are extreme company solvency concerns, all other things being equal. He said most LTCI rate review regulation calls for LTCI blocks to be reviewed in isolation, rather than in the context of a company’s overall portfolio of products. Mr. Serbinowski said Utah does not take company solvency into consideration when conducting its LTCI rate increase reviews, but he does not believe solvency, in extreme circumstances, should be prohibited from consideration. Ms. Ahrens said Nebraska will not approve a rate increase that is not actuarially justified, irrespective of solvency issues. She said two companies with identical circumstances, with the sole exception of differing levels of solvency, should receive approval for the same level of rate increase.

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  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    Mr. Lombardo said Connecticut has not asked for information about, or considered, company solvency when conducting its LTCI rate reviews. Mr. Lombardo asked, if solvency is to be considered, whether there should be an NAIC mechanism to let the states know when a specific company is in a compromised solvency position so that this can be considered when conducting an LTCI rate increase review. He said there may already be such a mechanism in place that he is not aware of. Ms. Ahrens said she believes there are existing NAIC mechanisms that can be utilized for this purpose. Mr. Andersen asked, if solvency is to be considered, whether the size of the remaining block of policyholders should be considered in conjunction with solvency. If the size of the remaining block of policyholders is large enough, then a rate increase would be effective in mitigating solvency issues. Having no further business, the Long-Term Care Pricing (B) Subgroup adjourned. W:\National Meetings\2019\Spring\TF\HA\Conference Calls\1-10 LTCPSG\01-10-19 LTCPSG min.docx

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  • Attachment A Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    All-State LTC Rate Review and Final Rate Decision Survey

    1. Is your state requiring LTC carriers to submit rate filings consistent with the LTC Pricing Subgroup Review Template (see email attachment LTC_Price_SG_Review_Template_030118_Final.docx)?

    2. What methodology is your state using for LTC rate review: Prospective PV Approach (Texas), Blended If-Knew/Make-up Approach (Minnesota) or Other? If Other, please describe in more detail your methodology. (Descriptions of the Texas and Minnesota approaches can be found in the email attachment Approaches to LTC Rate Increases Final from Pricing Subgroup.docx)

    3. If answer to #2 is not the Prospective PV Approach or the Blended If-Knew/Make-up Approach, is your state considering either methodology? If the answer is yes, then please let me know via email, when your state has made a final decision ([email protected]).

    4. Has your state adopted the NAIC rate stabilization model? Has your state adopted the 2014 update to the Model Regulation and has your state issued the Model Bulletin that was finalized shortly after the Model Regulation? If yes, is the 2014 update and the Model Bulletin applicable to new business only or all business, including inforce?

    5. Does your state use lifetime loss ratios as the primary aspect of an LTC rate increase review? If yes, is this combined with any other methodology and if so, please describe in more detail.

    6. For final LTC rate decisions, does your state apply caps? If so, are these caps based upon statutes, regulations or are they applied via an administrative position (point of clarification, if your state requires the spreading of an increase, say over 3 years or more, this isn’t considered the same as a cap)? Please explain all aspects of the cap process in more detail.

    7. For final LTC rate decisions, does your state spread the approved rate increase over a certain period of time through a phase-in mechanism? If so, is this phase-in mechanism based upon statutes, regulations or are they applied via an administrative position. Please explain all aspects of the phase-in mechanism in more detail.

    8. Does your state apply any restrictions regarding the frequency of rate increases? If so, how often is such a restriction applied and for how many years?

    W:\National Meetings\2019\Spring\TF\HA\Conference Calls\1-10 LTCPSG\LTC Rate Review and Final Rate Decision Survey.docx

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  • Attachment A Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 2

    9. Is the final decision solely based upon actuarial analysis (i.e. reviewing actuaries decision), a combination of actuarial and policy decision making or a policy decision? If policy decision making is considered, is it specified in state law or other specified rule or at the discretion of the Commissioner/Director/Superintendent?

    10. Explain how your state handles the LTC rate review process for multiple form series. Are they reviewed as one large filing or do you require information to be submitted for each form and review the need for a rate increase by form?

    11. How does your state evaluate rate increase requests that vary by allowable cells, such as age, with inflation, without inflation, etc?

    12. Does your state allow/require limited pay and paid up policies data/experience to be excluded from the experience used to justify the rate increase? Please explain in more detail.

    13. Does your state require that LTC renewal rates for closed forms be limited to no more than the company’s new business rates on their currently sold form? If so please explain in more detail.

    14. Does your state allow “landing spots or other extra-contractual benefit reduction options”, if so provide detail as to what is preferred/allowed/required in consideration of increases, what additional information your state is interested in, in accepting these options and whether your state prefers/allows/requires something special, like Contingent Nonforfeiture.

    15. Does your state consider adjustments for prior rate increase requests that were actuarially justified but were denied, partially denied, and/or delayed by your state? Does your state consider adjustments for pre-rate stability products where the prior rate increase request was voluntarily reduced by the company? If so, please explain your state's method for computing these adjustments.

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  • Attachment A Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 3

    Please Note: The LTC Pricing Subgroup is not requesting individual company-specific information through this survey, and the requested information should not be considered to be confidential under either state examination authority or the NAIC Standard Valuation Law (#820). State-specific answers to this survey will be held as regulator-only information, and not shared with other state regulators or the general public. Responses to this survey will be aggregated and reported back through the NAIC LTC Actuarial Working Group and the LTC (B/E) Task Force.

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  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    Draft: 12/12/18

    Long-Term Care Pricing (B) Subgroup Conference Call

    November 29, 2018 The Long-Term Care Pricing (B) Subgroup of the Long-Term Care Actuarial (B) Working Group of the Health Actuarial (B) Task Force met via conference call Nov. 29, 2018. The following Subgroup members participated: Paul Lombardo, Chair (CT); Perry Kupferman (CA); Marti Hooper (ME); Fred Andersen and Kristi Bohn (MN); William Leung (MO); David Yetter (NC); Rhonda Ahrens and Michael Muldoon (NE); David Sky (NH); Anna Krylova (NM); Andrew Dvorine (SC); Raja Malkani (TX); Tomasz Serbinowski (UT); and Joylynn Fix (WV). 1. Discussed a Multistate Coordinated LTCI Rate Review Proposal Mr. Lombardo said that a concept for a multistate coordinated long-term care insurance (LTCI) rate review was presented to the Long-Term Care Insurance (B/E) Task Force at the Summer National Meeting. Ms. Ahrens provided a summary of the presentation (Attachment A). 2. Discussed an All-State LTCI Rate Review Survey Mr. Lombardo said the Subgroup will conduct a survey of states for information on their LTCI rate review processes. He said the survey will be used to answer a question concerning consistency in information received by states posed by the co-chair of the Long-Term Care Insurance (B/E) Task Force, Director Dean L. Cameron (ID). He said the survey will also attempt to assist the Task Force in completing the following charge: “Assess state activities regarding the regulatory considerations on rate increase requests on blocks and identify common elements for achieving greater transparency and predictability.” Mr. Lombardo said results from the all-state LTCI rate review survey could be used to assist in the further development of the multistate coordinated LTCI rate review proposal. He said a drafting group, composed of members of the Subgroup, will develop the survey. Having no further business, the Long-Term Care Pricing (B) Subgroup adjourned. W:\National Meetings\2019\Spring\TF\HA\Conference Calls\11-29 LTCPSG\11-29-18 LTCPSG min.docx

    17

  • Long-Term Care InsuranceMulti-State Rate Increase Review Examinations

    Proposal to LTC(B/E) CommitteeNAIC Summer National MeetingAugust 5, 2018

    Current Process for Long-Term Care Rate Increases

    ▪ Generally sold and marketed on a nationwide basis

    ▪ Original rates filed in each state

    ▪ Rate increases filed in each state▪ Rate increase review is complicated▪ Requests for additional information often vary by state▪ Some states have limited resources and/or expertise for review▪ Some states have minimum exposure requirements for review

    2

    Existing Coordinated Examination Processes

    General multi-state coordination process for market conduct and risk-focused financial examinations▪ Lead state

    ▪ Participating states

    ▪ Memoranda of understanding

    ▪ Combined review resources based on expertise

    ▪ Coordinated findings reports and action items

    3

    Multi-State Coordination through IIPRC

    ▪ ~40 states participate in the IIPRC for LTC

    ▪ Advisory committees consider and adopt standards for uniformity

    ▪ LTCi standards introduced 2010, updated 2017

    ▪ Currently, the 2nd IIPRC LTCi rate increase request under review▪ Increases over 15%

    ▪ IIPRC reviews and produces Advisory Findings Report▪ Insurer files increase individually in each state

    ▪ Only available to compacting states on forms approved by IIPRC

    4

    1 2

    3 4

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  • Proposal for Coordinated Multi-State LTCi Rate Increase Review

    ▪ Establish new NAIC subgroup

    ▪ Initial charge▪ Develop process for coordinated LTCi rate increase reviews

    ▪ Ongoing charge▪ Coordinate future multi-state LTCi rate increase review examinations▪ Enhance the process as needed

    ▪ Potential coordination with other subgroups

    5

    Potential Multi-State LTCi Rate Increase Review Examination Process

    ▪ New NAIC subgroup calls for examination

    ▪ States elect to participate

    ▪ Lead State determined based on available resources and expertise among participating states

    ▪ Oversight Group established with LTC expertise in policy and/or actuarial areas

    6

    Potential Multi-State LTCi Rate Increase Review Examination Process (cont.)

    ▪ Lead State engages Actuarial Review resource – either from participating state resources or consultant▪ Evaluates if projected adverse experience is justifiable

    ▪ Oversight Group produces Advisory Findings Report ▪ Summary of Actuarial Review findings▪ Considerations of fairness/reasonableness▪ Recommended increase percentage

    ▪ Insurer files individually with participating states

    7

    Benefits of Multi-State LTCi Rate Increase Review

    ▪ One review for insurer

    ▪ Leverages state resources and expertise▪ Enhances resources and expertise domestic utilizes in reviewing reserve

    adequacy

    ▪ Uniformity in review and results▪ More equitable treatment of policyholders nationwide

    ▪ Preserves state by state implementation or legal considerations

    ▪ May reduce insolvency risks

    8

    5 6

    7 8

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  • Summary

    ▪ Clear benefits for states, policyholders and industry

    ▪ State regulation is already enhanced by multi-state coordination

    ▪ Coordinated LTC rate review is within reach

    Recommendation – Create NAIC subgroup to establish process

    9

    9

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  • © 2019 National Association of Insurance Commissioners 1

    Date: 4/1/19

    2019 Spring National Meeting Orlando, Florida

    HEALTH ACTUARIAL (B) TASK FORCE

    Friday, April 5, 2019 3:00 – 5:00 p.m.

    JW Marriott Orlando—Coquina Ballroom South—Lobby Level

    ROLL CALL

    AGENDA

    1. Call to Order/Roll Call—Kevin Dyke (MI) 2. Consider Adoption of the Report of the Health Care Reform Actuarial (B) Working Group

    —David Shea (VA) a. Hear an Update from the Federal Center for Consumer Information and Insurance Oversight (CCIIO)

    —Megan Mason (CCIIO) 3. Consider Adoption of its March 5, 2019; Jan. 10, 2019; and Dec 21, 2018 Minutes—Kevin Dyke (MI)

    Member Representative State Anita G. Fox, Chair Kevin Dyke Michigan Jim L. Ridling, Vice Chair Steve Ostlund Alabama Lori K. Wing-Heier Greg Campbell Alaska Peter Fuimaono Elizabeth Perri American Samoa Ricardo Lara Perry Kupferman California Michael Conway Rolf Kaumann Colorado Andrew N. Mais Paul Lombardo Connecticut Stephen C. Taylor Efren Tanhehco District of Columbia Dean L. Cameron Weston Trexler Idaho Stephen W. Robertson Karl Knable Indiana Vicki Schmidt Nicole Boyd Kansas Eric A. Cioppa Marti Hooper Maine Steve Kelley Kristi Bohn Minnesota Bruce R. Ramge Rhonda Ahrens Nebraska Barbara D. Richardson Annette James Nevada Marlene Caride Seong-min Eom New Jersey John G. Franchini Anna Krylova New Mexico Mike Causey David Yetter North Carolina Jillian Froment Laura Miller Ohio Glen Mulready Andrew Schallhorn Oklahoma Jessica Altman Katie Dzurec Pennsylvania Kent Sullivan Mike Boerner Texas Todd E. Kiser Jaakob Sundberg Utah Scott A. White David Shea Virginia Mike Kreidler Lichiou Lee Washington James A. Dodrill Joylynn Fix West Virginia NAIC Support Staff: Eric King

  • © 2019 National Association of Insurance Commissioners 2

    4. Consider Adoption of the Report of the Long-Term Care Actuarial (B) Working Group —Perry Kupferman (CA)

    5. Hear an Update from the American Academy of Actuaries (Academy) Council

    on Professionalism—Mary D, Miller, Godfrey Perrott, and Kathleen A. Riley (Academy) 6. Hear an Update from the Academy Health Practice Council—(Academy) 7. Hear an Update from the Society of Actuaries (SOA) on Health Research—Dale Hall (SOA) 8. Hear an Update from the SOA and Academy on the 2005 Group Life Waiver of Premium Table Update

    — (SOA) and Academy) 9. Discuss Any Other Matters Brought Before the Task Force—Kevin Dyke (MI) 10. Adjournment W:\National Meetings\2019\Spring\Agenda\HATF.docx

  • Attachment Health Actuarial (B) Task Force

    4/dd/19

    © 2019 National Association of Insurance Commissioners 1

    Draft: 3/14/19

    Health Actuarial (B) Task Force Conference Call March 5, 2019

    The Health Actuarial (B) Task Force met via conference call March 5, 2019. The following Task Force members participated: Anita G. Fox, Chair, represented by Kevin Dyke (MI); Lori K. Wing-Heier represented by Greg Campbell (AK); Ricardo Lara represented by Perry Kupferman (CA); Michael Conway represented by Rolf Kaumann (CO); Andrew N. Mais represented by Paul Lombardo (CT); Stephen W. Robertson represented by Karl Knable (IN); Vicki Schmidt represented by Nicole Boyd (KS); Steve Kelley represented by Kristi Bohn (MN); Bruce R. Ramge represented by Michael Muldoon (NE); John G. Franchini represented by Anna Krylova (NM); Barbara D. Richardson represented by Annette James (NV); Jillian Froment represented by Lilane Fox (OH); Kent Sullivan represented by Mike Boerner (TX); Todd E. Kiser represented by Jaakob Sundberg (UT); Scott A. White represented by Craig Chupp (VA); Mike Kreidler represented by Lichiou Lee (WA); and James A. Dodrill represented by Joylynn Fix (WV). 1. Adopted a Request to Develop a Replacement for the 2005 Table Mr. Dyke said the Task Force will consider a proposal from the Society of Actuaries (SOA) to update the 2005 Group Term Life Waiver Mortality and Recovery Tables (2005 Tables). Cindy MacDonald (SOA) and Amy Whinnett (The Hartford Life Insurance Companies) gave a presentation (Attachment A) on the 2018 Group Life Waiver Study conducted by the SOA Group Life Experience Committee. Ms. MacDonald said the SOA will develop a valuation basic table and work with the American Academy of Actuaries (Academy) to add margins to the basic table and produce a final valuation table. She said the SOA and the Academy will give an estimate of when their work can be completed at the Spring National Meeting. Mr. Dyke said the evaluation of the proposed updated 2005 Tables will be the responsibility of the Health Reserves (B) Subgroup. The Subgroup will report its findings to the Task Force. Mr. Boerner made a motion, seconded by Mr. Lombardo, to request that the SOA and the Academy develop a replacement for the 2005 Tables and provide progress updates to the Health Reserves (B) Subgroup. The motion passed unanimously. Having no further business, the Health Actuarial (B) Task Force adjourned. W:\National Meetings\2019\Spring\TF\HA\Conference Calls\3-5 HATF\03-05-19 HATF min.docx

    23

  • 2005 Group Life Waiver of Premium Table Survey

    March 5, 2019SOA Group Life Experience Committee

    2005 Group Life WP Survey• Surveyed the participating study companies and Group Life Experience Committee members

    • 76% of the companies who responded rely on the 2005 table 

    2

    USAGE # Responding Companies  %

    Use own experience – 100% Credibility 4 24%

    Use a blend of own experience and the 2005 table 9 52%

    Use the 2005 table – no experience adjustment 4 24%

    TOTAL COMPANIES 17 100%

    • Responses from companies participating in current study, based on exposure by count:  33% ‐ blend, 29% ‐ own experience, 3% ‐ 2005 table, 35% no response.

    AppendixGroup Life Waiver of Premium StudyAMY WHINNETT, FSA MAAA

    November 14, 2018SOA Group Life Experience Committee

    1 2

    3 4

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  • • Study of Group Life Waiver of Premium terminations (mortality and recoveries)

    • Study performed by the SOA’s Group Life Experience Committee. Data validated and compiled by MIB.

    • Update to 2005 Group Life Waiver Study (“2005 GLW”) and 1970 Kreiger Table

    • Group Life Waiver Study Results

    Ungraduated mortality and recovery rates by lives and amounts

    A/E mortality and recovery rates (“E” = 2005 GLW and Kreiger)

    Confidence Intervals for mortality and recovery by lives

    New segmentation variables not available in prior studies (i.e, elimination period, LTD linking)

    Experience report and pivot tables on SOA website

    5

    2018 Group Life Waiver Study Overview

    Group Life Waiver Study Background and Methodology

    7

    History of Group Life Waiver StudiesKreiger Table 2005 GLW 2018  Study

    Year Published 1970 2005 2018

    Study Years 1955‐1965  1993‐2002 2000‐2016Companies Included

    12 18 (24 submitted) 20

    Life Years Exposure 125,000 750,000 2,800,000

    Gender Unisex (Est 15% F) M and F (39% F) M and F (50% F)

    Elimination Period 9 Months 9 Months6 Month, 9 Month, 

    other

    8

    History of Group Life Waiver Reserve Bases

    1970 Kreiger Table

    • Not formally adopted by NAIC

    • De facto valuation standard for 35 years

    2005 GLW

    • Current NAIC minimum reserve guideline (Actuarial Guideline XLIV)

    • Waivers incurred from 1/1/2009 on

    2018 GLW

    • Recommend development of new valuation table(s)

    • Updated experience• Broader study• Greater segmentation

    5 6

    7 8

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  • 9

    Study Methodology• Source data collected from companies by MIB

    • Audited through a self-audit guide, MIB follow-up, and a sub-committee

    • No carrier dampening needed

    • MIB provided committee with pivot tables similar to publicly available table

    Waiver Study High Level Results and Comparison to Prior Studies

    11

    Waiver Study High Level ResultsDeaths 150,996

    Recoveries 199,110

    Expirations 60,110

    Mortality Rate 53.9 per 1,000

    Recovery Rate 53.8 per 1,000

    A/E Mortality 104.9%

    A/E Recovery 205.1%

    12

    Comparison of Rates to Past Studies7‐9 Month EP Plans, by Count

    Death                 Males  Females 

      2018 Deaths 

    2018 Rate 

    A/E 2005 

    A/E Krieger 

    2018 Deaths 

    2018 Rate 

    A/E 2005 

    A/E Krieger 

    Select  21,410  58.0  102%  68%  17,152  48.0  107%  56% Ultimate  16,606  64.0  120%  67%  6,814  42.1  119%  52% Total  38,016  60.5  109%  67%  23,966  46.2  110%  55%                  Recovery                 Males  Females 

      2018 

    Recoveries 2018 Rate 

    A/E 2005 

    A/E Krieger 

    2018 Recoveries 

    2018 Rate 

    A/E 2005 

    A/E Krieger 

    Select  24,826  67.1  191%  170%  30,915  85.4  173%  190% Ultimate  3,929  15.5  301%  418%  2,470  15.5  180%  307% Total  28,755  46.1  201%  185%  33,385  64.0  173%  196% 

    9 10

    11 12

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  • 13

    0%

    50%

    100%

    150%

    200%

    250%

    300%

    350%

    Q04 Q05 Q06 Q07 Q08 Y03 Y04 Y05 Y06 Y07 Y08 Y09 Y10 Y11+

    Male A/E Deaths and Recoveries by Count2018 GLW/2005 GLW

    A/E Death 4‐6 Mth EP A/E Death 7‐9 Mth EP A/E Recovery 4‐6 Mth EP A/E Recovery 7‐9 Mth EP

    14

    0%

    50%

    100%

    150%

    200%

    250%

    300%

    Q04 Q05 Q06 Q07 Q08 Y03 Y04 Y05 Y06 Y07 Y08 Y09 Y10 Y11+

    Female A/E Deaths and Recoveries  by Count2018 GLW/2005 GLW

    A/E Death 4‐6 Mth EP A/E Death 7‐9 Mth EP A/E Recovery 4‐6 Mth EP A/E Recovery 7‐9 Mth EP

    15 16

    13 14

    15 16

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  • 17 18

    Study Results by Segmentation Variables

    20

    17 18

    19 20

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  • 21 22

    23 24

    21 22

    23 24

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    Next Steps

    • SOA Group Life Experience Committee strongly encourages discussion of the development of a new valuation standard

    • Joint effort of SOA, AAA and volunteers

    • Formation of Group Life Waiver Valuation Table Committee

    • Include members with valuation expertise and leverage LTD table development process

    • Develop graduated mortality and recovery assumptions

    • Determine level of segmentation (Age at Disability, Duration, Gender, EP, other)

    • Assess appropriate level of margin

    • Publish valuation tables

    • Formal adoption by NAIC

    27

    Next Steps

    Questions/Comments

    25 26

    27 28

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  • 29

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  • 32

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    Draft: 1/22/19

    Health Actuarial (B) Task Force Conference Call January 10, 2019

    The Health Actuarial (B) Task Force met via conference call Jan. 10, 2019. The following Task Force members participated: Patrick M. McPharlin, Chair, represented by Kevin Dyke (MI); Lori K. Wing-Heier represented by Greg Campbell (AK); Jim L. Ridling represented by Steven Ostlund (AL); Ricardo Lara represented by Ali Zaker-Shahrak (CA); Michael Conway represented by Rolf Kaumann (CO); Paul Lombardo (CT); David Altmaier represented by Craig Wright (FL); Dean L. Cameron represented by Weston Trexler (ID); Stephen W. Robertson represented by Karl Knable (IN); Eric A. Cioppa represented by Marti Hooper (ME); Bruce R. Ramge represented by Michael Muldoon (NE); Marlene Caride represented by Seong-min Eom (NJ); John G. Franchini represented by Anna Krylova (NM); Jillian Froment represented by Tracie Gray (OH); John D. Doak represented by Nicolas Lopez (OK); Jessica Altman represented by Katie Dzurec (PA); Raymond G. Farmer represented by Andrew Dvorine (SC); and Todd E. Kiser represented by Jaak Sundberg (UT). 1. Adopted Draft Changes to the Manual Mr. Dyke said the Task Force will continue its discussion of comments received on the draft changes to the Medicare Supplement Insurance Model Regulation Compliance Manual (Manual), necessitated by the federal Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), from its Dec. 21, 2018, conference call. He presented comments received from UnitedHealthcare (UHC) (Attachment A). Don Sheak (UHC) gave a summary of UHC’s comments. Mr. Trexler made a motion, seconded by Mr. Sundberg, to adopt the draft changes to the Manual (Attachment B), including changes agreed upon during the conference call. The motion passed unanimously. Mr. Dyke said the draft will be forwarded to the Health Insurance and Managed Care (B) Committee for its consideration. Having no further business, the Health Actuarial (B) Task Force adjourned. W:\National Meetings\2019\Spring\TF\HA\Conference Calls\1-10 HATF\01-10-19 HATF min.docx

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  • © 2019 National Association of Insurance Commissioners 3

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  • NAIC Medicare Supplement Insurance Model Regulations Compliance Manual

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  • © 2019 National Association of Insurance Commissioners 7

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  • Model Regulation to Implement the NAIC Medicare Supplement Insurance Minimum Standards Model Act

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  • #1: Simplification

    .

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  • #2: Medicare Supplement Policies Must Be Guaranteed Renewable

    © 2019 National Association of Insurance Commissioners 11

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  • #3: Medigap Open Enrollment

    © 2019 National Association of Insurance Commissioners 12

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  • #4: Portability/Use of Preexisting Conditions Exclusions

    #5: Medigap Guaranteed Issue Rights for Certain Eligible Persons

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  • #6: Requirements under the Medicare Modernization Act of 2003 Prohibition Against Use of Genetic Information and Requests for Genetic Testing

    #7: Rates Must Be Reasonable in Relationship to Benefits

    #8: Annual Filing and Approval of Rates

    #9: Permitted Compensation Arrangements

    © 2019 National Association of Insurance Commissioners 14

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  • Annual Filing of Premium Rates

    Refund or Credit Calculation

    Additional Experience Reports

    © 2019 National Association of Insurance Commissioners 15

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  • Medigap Open Enrollment

    Medigap Open Enrollment and Medigap Guaranteed Issue Rate Differentials

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  • Rate Schedules

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  • Subsidies

    Subsidies of In-Force Blocks

    Rating Methodology Options

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  • a. New business rates

    b. Renewal business

    Changes to Rating Characteristics

    Definition of Claims/Premium

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  • Period for Which Rates Computed

    Reporting Basis

    Rate Revisions

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  • Change in Methodology

    Rating Methodology Requirements

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  • Area Factors

    Compensation Arrangements

    Replacement Compensation

    Group-Specific Rates

    © 2019 National Association of Insurance Commissioners 25

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  • Conversion Requirements and Rates

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  • Conversion Policies

    Refund

    de minimus

    Filing Timing

    Credibility

    Payment

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  • Recipients

    Refund State

    Escheat

    Premium Credit

    Data

    2

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  • Life Years Exposed

    Experience Loss Ratio

    Benchmark Ratios

    Pre-Standardized Plans

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  • Forms Subject to Annual Filing

    Distinction from Rate Revision Filing

    Loss Ratio Standards

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  • Applicable Ratios

    Timing and Approval

    Purpose of the Filing

    General Description

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  • Rate Sheets and Rating Factors

    Rate History

    In-Force Counts

    Historical Incurred Claims by Duration

    Historical Earned Premium by Duration

    Experience and Loss Ratio Projection

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  • Premium Adjustment for Medicare Supplement forms with Prescription Drug Benefits Issued Prior to January 1, 2006

    Non-credible Experience and Closed Blocks

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  • Loss Ratio Demonstration

    Actuarial Certification

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  • Relative Costs by Age

    Relative Costs by Benefit

    considered

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  • Reasonable

    Equitable

    Adequate

    In Compliance With Standards

    Consistency in Format

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  • Consolidated Policy Filings

    Purpose of the Filing

    General Description

    Methodology and Assumptions Used to Determine the Rates

    Rate Sheets and Rating Factors

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  • Loss Ratio Projections

    Loss Ratio Demonstration

    Actuarial Certification

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  • Purpose of the Filing

    General Description

    Scope and Reason for Rate Request

    Methodology and Assumptions Used to Determine the Rates

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  • Demonstration of Equivalence for Change in Rating Methodology

    Rate Sheets and Rating Factors

    Rate History

    In-Force Policy Counts

    Historical Incurred Claims

    Historical Earned Premiums

    Experience and Loss Ratio Projection

    Loss Ratio Demonstration

    © 2019 National Association of Insurance Commissioners 42

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    75

  • Actuarial Certification

    © 2019 National Association of Insurance Commissioners 43

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    76

  • Filing Date

    Distribution Date

    Business Covered

    Assigned State

    © 2019 National Association of Insurance Commissioners 44

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    77

  • Individual and Group Benchmark Worksheets

    Refund Calculation Form

    Benchmark Loss Ratio

    © 2019 National Association of Insurance Commissioners 45

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    78

  • Experience Loss Ratio

    Cumulative Refund Credits

    Ratio 1

    Ratios 2 and 3

    Credibility

    Refund Calculation

    © 2019 National Association of Insurance Commissioners 46

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    79

  • Refund Test

    Refund Amount

    De Minimus Test

    de minimus

    de minimus

    Pre-Standardized Plans

    Number of Forms

    Correct Date

    © 2019 National Association of Insurance Commissioners 47

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    80

  • Individual vs. Group Worksheets

    Earned Premium

    Consistency of Experience

    Prior Refunds

    Life Years Exposed

    © 2019 National Association of Insurance Commissioners 48

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    81

  • Tolerance Factor

    De Minimus Test

    de minimus

    de minimus

    Distribution Methodology

    when

    Potential Forms

    de minimus

    Certification

    © 2019 National Association of Insurance Commissioners 49

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    82

  • Annual Statement Experience Exhibit

    Duplicative Policies

    © 2019 National Association of Insurance Commissioners 50

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    83

  • Required Offers of Coverage

    otherwise offered by the issuer

    offered by the issuer

    © 2019 National Association of Insurance Commissioners 51

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    84

  • Plan of Operation

    Network List

    Non-SELECT Option

    Continuation of Coverage

    New Form Filing

    Annual Filing

    Rate Increase Filing

    Refund Filing

    © 2019 National Association of Insurance Commissioners 52

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    85

  • New Form Filing

    Annual Filing/Rate Revision Filing

    Refund Filing

    Incurred Claims Definitions

    Capitations

    Withholds and Other Incentive Payments

    © 2019 National Association of Insurance Commissioners 53

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    86

  • does not

    does

    [pertaining to effective dates of 1990 Plans versus pre-standardization plan]

    © 2019 National Association of Insurance Commissioners 54

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    87

  • Relative Costs by Age [These were originally developed in 1992 and updated in 1996 but have not been updated thereafter. Thus, they have historical relevance but may not be appropriate for current use.]

    © 2019 National Association of Insurance Commissioners 55

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    88

  • © 2019 National Association of Insurance Commissioners 56

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    89

  • © 2019 National Association of Insurance Commissioners 57

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    90

  • © 2019 National Association of Insurance Commissioners 58

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    91

  • © 2019 National Association of Insurance Commissioners 59

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    92

  • Reporting Year 1992

    Reporting Year 1993

    de minimus

    Reporting Year 1994

    © 2019 National Association of Insurance Commissioners 60

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    93

  • © 2019 National Association of Insurance Commissioners 61

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    94

  • © 2019 National Association of Insurance Commissioners 62

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    95

  • © 2019 National Association of Insurance Commissioners 63

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    96

  • © 2019 National Association of Insurance Commissioners 64

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    97

  • © 2019 National Association of Insurance Commissioners 65

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    98

  • De minimus De minimus

    © 2019 National Association of Insurance Commissioners 66

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    99

  • © 2019 National Association of Insurance Commissioners 67

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    100

  • De minimus De minimus

    © 2019 National Association of Insurance Commissioners 68

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    101

  • © 2019 National Association of Insurance Commissioners 69

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    102

  • De minimus De minimus

    © 2019 National Association of Insurance Commissioners 70

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    103

  • © 2019 National Association of Insurance Commissioners 71

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    104

  • © 2019 National Association of Insurance Commissioners 72

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    105

  • © 2019 National Association of Insurance Commissioners 73

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    106

  • De minimus De minimus

    © 2019 National Association of Insurance Commissioners 74

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    107

  • © 2019 National Association of Insurance Commissioners 75

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    108

  • De minimus De minimus

    © 2019 National Association of Insurance Commissioners 76

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    109

  • © 2019 National Association of Insurance Commissioners 77

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    110

  • De minimus De minimus

    © 2019 National Association of Insurance Commissioners 78

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    111

  • © 2019 National Association of Insurance Commissioners 79

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    112

  • © 2019 National Association of Insurance Commissioners 80

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    113

  • © 2019 National Association of Insurance Commissioners 81

    Attachment A Health Actuarial (B) Task Force

    4/5/19

    114

  • © 2019 National Association of Insurance Commissioners 82

    Attachment A Health Actuarial (B) Task Force

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    115

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    116

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 2

    117

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 3

    118

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 4

    119

  • NAIC Medicare Supplement Insurance Model Regulations Compliance Manual

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 5

    120

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 6

    121

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 7

    122

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 8

    123

  • Model Regulation to Implement the NAIC Medicare Supplement Insurance Minimum Standards Model Act

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 9

    124

  • #1: Simplification

    .

    #2: Medicare Supplement Policies Must Be Guaranteed Renewable

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 10

    125

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 11

    126

  • #3: Medigap Open Enrollment

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 12

    127

  • #4: Portability/Use of Preexisting Conditions Exclusions

    #5: Medigap Guaranteed Issue Rights for Certain Eligible Persons

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 13

    128

  • #6: Requirements under the Medicare Modernization Act of 2003 Prohibition Against Use of Genetic Information and Requests for Genetic Testing

    #7: Rates Must Be Reasonable in Relationship to Benefits

    #8: Annual Filing and Approval of Rates

    #9: Permitted Compensation Arrangements

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 14

    129

  • Annual Filing of Premium Rates

    Refund or Credit Calculation

    Additional Experience Reports

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 15

    130

  • Medigap Open Enrollment

    Medigap Open Enrollment and Medigap Guaranteed Issue Rate Differentials

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 16

    131

  • Rate Schedules

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 17

    132

  • Subsidies

    Subsidies of In-Force Blocks

    Rating Methodology Options

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 18

    133

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 19

    134

  • a. New business rates

    b. Renewal business

    Changes to Rating Characteristics

    Definition of Claims/Premium

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 20

    135

  • Period for Which Rates Computed

    Reporting Basis

    Rate Revisions

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 21

    136

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 22

    137

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 23

    138

  • Change in Methodology

    Rating Methodology Requirements

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 24

    139

  • Area Factors

    Compensation Arrangements

    Replacement Compensation

    Group-Specific Rates

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 25

    140

  • Conversion Requirements and Rates

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 26

    141

  • Conversion Policies

    Refund

    de minimus

    Filing Timing

    Credibility

    Payment

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 27

    142

  • Recipients

    Refund State

    Escheat

    Premium Credit

    Data

    2

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 28

    143

  • Life Years Exposed

    Experience Loss Ratio

    Benchmark Ratios

    Pre-Standardized Plans

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 29

    144

  • Forms Subject to Annual Filing

    Distinction from Rate Revision Filing

    Loss Ratio Standards

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 30

    145

  • Applicable Ratios

    Timing and Approval

    Purpose of the Filing

    General Description

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 31

    146

  • Rate Sheets and Rating Factors

    Rate History

    In-Force Counts

    Historical Incurred Claims by Duration

    Historical Earned Premium by Duration

    Experience and Loss Ratio Projection

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 32

    147

  • Premium Adjustment for Medicare Supplement forms with Prescription Drug Benefits Issued Prior to January 1, 2006

    Non-credible Experience and Closed Blocks

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 33

    148

  • Loss Ratio Demonstration

    Actuarial Certification

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 34

    149

  • Relative Costs by Age

    Relative Costs by Benefit

    considered

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 35

    150

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 36

    151

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 37

    152

  • Reasonable

    Equitable

    Adequate

    In Compliance With Standards

    Consistency in Format

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 38

    153

  • Consolidated Policy Filings

    Purpose of the Filing

    General Description

    Methodology and Assumptions Used to Determine the Rates

    Rate Sheets and Rating Factors

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 39

    154

  • Loss Ratio Projections

    Loss Ratio Demonstration

    Actuarial Certification

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 40

    155

  • Purpose of the Filing

    General Description

    Scope and Reason for Rate Request

    Methodology and Assumptions Used to Determine the Rates

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 41

    156

  • Demonstration of Equivalence for Change in Rating Methodology

    Rate Sheets and Rating Factors

    Rate History

    In-Force Policy Counts

    Historical Incurred Claims

    Historical Earned Premiums

    Experience and Loss Ratio Projection

    Loss Ratio Demonstration

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 42

    157

  • Actuarial Certification

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 43

    158

  • Filing Date

    Distribution Date

    Business Covered

    Assigned State

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 44

    159

  • Individual and Group Benchmark Worksheets

    Refund Calculation Form

    Benchmark Loss Ratio

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 45

    160

  • Experience Loss Ratio

    Cumulative Refund Credits

    Ratio 1

    Ratios 2 and 3

    Credibility

    Refund Calculation

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 46

    161

  • Refund Test

    Refund Amount

    De Minimus Test

    de minimus

    de minimus

    Pre-Standardized Plans

    Number of Forms

    Correct Date

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 47

    162

  • Individual vs. Group Worksheets

    Earned Premium

    Consistency of Experience

    Prior Refunds

    Life Years Exposed

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 48

    163

  • Tolerance Factor

    De Minimus Test

    de minimus

    de minimus

    Distribution Methodology

    when

    Potential Forms

    de minimus

    Certification

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 49

    164

  • Annual Statement Experience Exhibit

    Duplicative Policies

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 50

    165

  • Required Offers of Coverage

    otherwise offered by the issuer

    offered by the issuer

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 51

    166

  • Plan of Operation

    Network List

    Non-SELECT Option

    Continuation of Coverage

    New Form Filing

    Annual Filing

    Rate Increase Filing

    Refund Filing

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 52

    167

  • New Form Filing

    Annual Filing/Rate Revision Filing

    Refund Filing

    Incurred Claims Definitions

    Capitations

    Withholds and Other Incentive Payments

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 53

    168

  • does not

    does

    [pertaining to effective dates of 1990 Plans versus pre-standardization plan]

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 54

    169

  • Relative Costs by Age [These were originally developed in 1992 and updated in 1996 but have not been updated thereafter. Thus, they have historical relevance but may not be appropriate for current use.]

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 55

    170

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 56

    171

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 57

    172

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 58

    173

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 59

    174

  • Reporting Year 1992

    Reporting Year 1993

    de minimus

    Reporting Year 1994

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 60

    175

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 61

    176

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 62

    177

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 63

    178

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 64

    179

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 65

    180

  • De minimus De minimus

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 66

    181

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 67

    182

  • De minimus De minimus

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 68

    183

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 69

    184

  • De minimus De minimus

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 70

    185

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 71

    186

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 72

    187

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 73

    188

  • De minimus De minimus

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 74

    189

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 75

    190

  • De minimus De minimus

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 76

    191

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 77

    192

  • De minimus De minimus

    Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 78

    193

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 79

    194

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 80

    195

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 81

    196

  • Attachment B Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 82

    197

  • 198

  • Attachment Health Actuarial (B) Task Force

    4/5/19

    © 2019 National Association of Insurance Commissioners 1

    Draft: 1/8/19

    Health Actuarial (B) Task Force Conference Call

    December 21, 2018 The Health Actuarial (B) Task Force met via conference call Dec. 21, 2018. The following Task Force members participated: Patrick M. McPharlin, Chair, represented by Kevin Dyke (MI); Mike Chaney, Vice Chair, represented by Bob Williams (MS); Lori K. Wing-Heier represented by Greg Campbell (AK); Dave Jones represented by Joe Williams (CA); Katharine L. Wade represented by Paul Lombardo (CT); David Altmaier represented by Craig Wright (FL); Dean L. Cameron represented by Weston Trexler (ID); Stephen W. Robertson represented by Karl Knable (IN); Eric A. Cioppa represented by Marti Hooper (ME); Jessica Looman represented by Kristi Bohn (MN); Bruce R. Ramge represented by Michael Muldoon (NE)