Material Management #08 - Information System

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    Information System (MM-IS)

    MM Vendor Evaluation

    Uses

    The Vendor Evaluation component supports you in optimizing your procurement processes in thecase of both materials and services.

    Integration

    In the SAP System, Vendor Evaluation is completely integrated into the Purchasingcomponent !ithin aterials anagement. This means that information such as delivery dates,

    prices, and "uantities can be ta#en from purchase orders.

    Vendor Evaluation also uses data from the $uality anagement component, such as the resultsof incoming inspections or "uality audits.

    Vendor Evaluation accesses basic aterials anagement data, Inventory anagement data%such as goods receipts&, and data from the 'ogistics Information System %'IS&. The 'IS data isstored in the information structure S()*.

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    Customizing

    +efore you can !or# !ith the Vendor Evaluation component, the system settings must bemaintained.

    Scope of Functions

    rocurement of Materials

    The Vendor Evaluation component helps you select sources of supply and facilitates the continualmonitoring of eisting supply relationships. It provides you !ith accurate information on prices,and terms of payment and delivery. +y evaluating vendors, you can improve your enterprise-scompetitiveness.

    n the basis of detailed information, and in collaboration !ith the relevant vendors, you can"uic#ly identify and resolve any procurement problems that may crop up from time to time.

    rocurement of Services

    /ou can chec# the reliability of the vendors from !hom you procure services on a plant by plantbasis. /ou can determine !hether the vendors perform the services !ithin the specifiedtimeframes and appraise the "uality of the !or# carried out.

    Scores and Criteria

    The standard SAP System offers you a scoring range from ) to )(( points, !hich is used tomeasure the performance of your vendors on the basis of five main criteria.

    /ou can determine and compare the performance of your vendors by reference to their overallscores.

    The main criteria available in the standard system are0

    Price

    $uality

    1elivery

    2eneral service3support

    These four main criteria serve as a basis for evaluating vendors from !hom you procurematerials.

    Eternal service provision

    This main criterion serves as a basis for evaluating those vendors you employ as eternalservice providers.

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    /ou can also define other or further main criteria, as re"uired./ou can assign different !eights to the individual criteria. The vendor4s overall score is computedta#ing into account the !eighted scores a!arded for each of the main criteria.

    The Vendor Evaluation System ensures that evaluation of vendors is ob5ective, since all vendorsare assessed according to uniform criteria and the scores are computed automatically.

    In this !ay, sub5ective impressions and 5udgments can be largely eliminated.

    To create a detailed evaluation, each main criterion can be divided into several subcriteria.

    The standard system provides you !ith certain subcriteria !hich suffice as a basis for evaluation./ou can also define your o!n additional subcriteria.

    The scores for the subcriteria are calculated in different !ays.

    Scoring Met!ods

    Scoring met!od "escription

    6ully automatically Scores are calculated by the system on the basis of eisting data.

    Semi7automatically /ou enter individual scores for important materials, or for the "ualityand timeliness of a service performed, yourself. The system thencalculates the higher7level score from these.

    anually /ou enter a blan#et score for a subcriterion per vendor.

    /ou can decide yourself !hich of these methods to use.

    #nalyses

    The results of vendor evaluation are displayed in the form of analyses. 6or eample, you cangenerate ran#ing lists of the best vendors according to their overall scores or ran#ing lists forspecific materials.

    8hanges to evaluations are recorded in logs, and you have the option of printing out evaluationsheets.

    See also$

    Purchasing

    MM External Services Management

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    urc!asing groupThe purchasing organization is further subdivided into purchasing groups %groups of buyers&,!hich are responsible for day7to7day buying activities.

    'rganizational evel for Vendor Evaluation

    The organizational level for Vendor Evaluation is the purchasing organization0

    Each purchasing organization evaluates the vendors that have been assigned to it.

    The system does not support a comparison of Vendor Evaluations at the higher company codelevel.

    6or further information, please refer to the Purchasingdocumentation.

    & Master "ata

    Use

    Vendor Evaluation uses the follo!ing master data0

    Vendor master record

    aterial master record

    Purchasing info record

    Vendor Master *ecord

    The vendor master database contains information on an enterprise-s vendors. This information isstored in individual vendor master records. As !ell as the name and address of the vendor, a

    vendor master record contains the follo!ing information0

    Vendor-s currency

    Terms of payment

    8ontact persons %sales personnel&

    Since, as a rule, vendors are simultaneously creditors of the enterprise, a vendor master recordalso contains accounting data %for eample, a control account&.

    Vendor master records are therefore maintained by both Accounting and Purchasing.

    Material Master "ata+ase

    The material master database contains descriptions of materials that an enterprise procures,produces, and stores. The material master record is an enterprise4s central source of informationon a specific material. The individual material master records contain data such as the order unit,responsible purchasing group, and over3underdelivery tolerances.

    1etailed information on this topic is available in the documentation ' anaging aterial aster

    1ata7 aterial aster.

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    The Vendor Evaluation system supports you in optimizing your procurement processes in thecase of both materials and services.

    urc!asing Info *ecord

    Purchasing info records %also referred to simply as info records& are used as a source of

    information for Purchasing. A purchasing info record represents a specific vendor7materialrelationship.

    It enables buyers to "uic#ly determine0

    9hich materials have been previously offered or supplied by a certain vendor

    9hich vendors have offered or supplied a certain material

    Content of t!e Info *ecord$

    An info record includes0

    8urrent prices and pricing conditions :umber of the last purchase order

    Tolerance limits for overdeliveries and underdeliveries

    The vendor4s planned delivery time for the material

    An info record also contains "uotation and ordering data.

    6or further information, please refer to the Purchasing.documentation.

    See also$

    Purchasing 7 Vendor aster 1ata

    Purchasing 7 aterial aster 1ata

    ,& Introduction to Vendor Evaluation

    The follo!ing sections introduce you to the concept of vendor evaluation. They discuss the

    function of the individual elements that you must be familiar !ith in order to evaluate a vendor,and give you an overvie! of the process of computing scores.

    6or more detailed information on the internal computations the system performs once you haveinvo#ed the vendor evaluation function, please refer to the section ;o! the System 8omputesScores.

    ;o! you proceed in order to perform a vendor evaluation is described in the section EvaluatingVendors

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    ,&%& Elements of Vendor Evaluation

    The follo!ing graphic sho!s the scores at various levels of Vendor Evaluation0

    The most important elements of vendor evaluation are0

    ,&%&%& 'verall Score

    "efinition

    The overall score represents the general evaluation of a vendor. It is a combination of the scoresthe vendor has achieved for all the main criteria.

    /ou can compare different vendors on the basis of their overall scores !ithout generating adetailed analysis of their evaluations.

    Vendor 'verall score out of %

    Smith

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    >ones ?@

    Thompson =

    9ilson B(

    At a glance, you can see that out of the five vendors, Smith received the bestoverall score, and 9ilson the !orst. Smith and +ro!n scored almost the samepoints.6or a more detailed analysis, you can compare Smith and +ro!n at the maincriteria level.

    ,&%&& Main Criterion

    "efinition

    The main criteria form the basis for assessing the performance of a vendor. The systemcalculates the vendor-s overall score from the scores achieved for the main criteria.

    Use

    /ou can evaluate vendors according to several main criteria that you consider important. Thescores for the main criteria are a more accurate representation of the performance of a vendorthan the overall score.

    +y comparing scores at main criteria level, you can determine that vendor >ones achieved alo!er overall score than vendor Smith, but vendor >ones scored better in the main criterionCPriceC. If the price of the material !ere the decisive factor for ordering purposes, you !ouldselect vendor >ones %see the eample in verall Score&.

    Structure

    /ou can determine the type and number of main criteria yourself. The system supports amaimum of @@ main criteria. /ou can specify the number of main criteria for each purchasingorganization and decide !hich main criteria are to be covered by the overall score.

    The follo!ing five main criteria are available in the standard system0

    Price

    $uality

    1elivery

    2en. service3support

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    These four main criteria serve as a basis for evaluating vendors from !hom you procurematerials.

    ,&%&,& Su+criterion

    "efinition

    Subcriteria are the smallest units for !hich scores are a!arded in Vendor Evaluation.

    The system calculates a score for the relevant higher7level main criterion based on the scores avendor receives for the various subcriteria.

    Structure

    There are three types of subcriterion0

    anual

    /ou enter the score into the system yourself before carrying out an evaluation.

    Semi7automatic

    /ou enter scores for "uality and timeliness of delivery or performance at info record level%for a material& or in the service entry sheet %for an eternally performed service&.

    6ully automatic

    /ou do not enter any data yourself. The system calculates the scores for automatic subcriteria onthe basis of data from other areas of the enterprise outside the Vendor Evaluation system %foreample, 2oods Deceiving or $uality anagement&. The individual scoring methods fulfilldifferent purposes and involve different #inds of maintenance. 6or more information on this topic,please refer to the section 1etermining Scores.

    .ecessary Su+criteria

    The automatic subcriteria provided in the standard system suffice for the evaluation of a vendorfrom !hom you procure materials. That is to say, you do not necessarily have to maintain scoresfor manual or semi7automatic subcriteria in order to perform evaluations.

    The system allo!s for a maimum of t!enty subcriteria for each main criterion. In the standardSAP System there are t!o automatic subcriteria for the main criterion CPriceC, three for the main

    criterion C$ualityC, and four for the main criterion C1eliveryC. This means that you can determineup to )

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    9hen defining manual subcriteria, please note that you !ill retain a better overvie! if you #eepthe number of criteria lo!. +y doing this, you !ill also minimize your maintenance effort.

    /rief "escription of t!e #utomatic Su+criteria

    This section briefly describes the individual automatic subcriteria.

    Price

    Price level

    Price history

    $uality

    2oods receipt

    $uality audit

    8omplaints3re5ection level

    1elivery

    n7time delivery performance

    $uantity reliability

    8ompliance !ith shipping instructions

    8onfirmation date

    rice evelThis subcriterion compares relationship of a vendor-s price to the mar#et price. If the vendor-sprice is lo!er than the mar#et price, he3she receives a good score if it is higher than the mar#etprice he3she is assigned a poor score.

    n the basis of the subcriterion CPrice 'evelC you can compare a vendor-s price to the currentmar#et price at a certain point in time.

    rice 0istoryThis subcriterion compares the development of the vendor-s price !ith the mar#et price.

    n the basis of the subcriterion CPrice ;istoryC, you can determine !hether the vendor-s price hasincreased or decreased over a certain period in comparison !ith changes in the mar#et price overthe same period.

    1oods *eceiptThis subcriterion is used to evaluate the "uality of the material that the vendor delivers. $ualityinspection ta#es place at the time of goods receipt.

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    2uality #uditThis subcriterion is used to evaluate the "uality assurance system used by a company inmanufacturing products.

    Complaints3*e4ection evelThis subcriterion is used to evaluate !hether the materials delivered by the vendor are regularly

    found to be faulty subse"uent to incoming inspection %for eample, on the shop7floor& leading toadditional epense and loss of time %due to loss of production, re!or#ing etc.&.The score %$ #ey "uality figure& is calculated in $ $uality anagement and the data passedon to Vendor Evaluation. This #ey "uality figure is converted for use in the Vendor Evaluationscoring system.

    'n-5ime "elivery erformanceThis subcriterion is used to determine ho! precisely a vendor has adhered to the specifieddelivery dates.

    2uantity *elia+ilityThis subcriterion is used to determine !hether a vendor has delivered the "uantity specified inthe purchase order.

    Cn7Time 1elivery PerformanceC and C$uantity DeliabilityC al!ays have to beseen in con5unction. /ou can specify for each material %in the material masterrecord& or for all materials %in the system settings& the minimum "uantity of theordered materials that must be delivered in order for a goods receipt to beincluded in the evaluation. This enables you to avoid a situation in !hich apunctual goods receipt involving only a small "uantity of ordered materials isincluded in the evaluation !ith a good score for Cn7Time 1elivery PerformanceC.If this minimum "uantity is not delivered, the vendor is not a!arded a score.;o!ever, in this case the vendor receives a bad score for C$uantity DeliabilityC.

    Compliance 6it! S!ipping InstructionsThis subcriterion is used to determine ho! precisely a vendor complies !ith your instructions forthe shipping or pac#ing of a material.

    Confirmation "ateThis subcriterion is used to determine !hether a vendor adheres to a previously confirmeddelivery date %that is, !hether the goods are actually received on the date previously confirmedby the vendor&.

    ,&%&7& Scoring *ange

    "efinition

    To compare the performance of one vendor !ith another, it is necessary to establish a range %orscale& of possible scores.

    /ou can define your o!n scoring range from the !orst7 to the best7possible achievable score.

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    The eamples in this documentation are based on a scoring range of ) to )(( points. This scaleprovides you !ith a good overvie! and also permits "uite a finely differentiated rating of individualvendors.

    The scoring range is defined !hen the system is configured.

    ,&%&8& 6eig!ting of Scores

    "efinition

    The scores a vendor is a!arded for main criteria can be !eighted differently to reflect differencesin the significance of the criteria.

    Structure

    6eig!ting Factor

    +y using !eighting factors, you can increase or reduce the importance of certain criteria !hen ascore is calculated at the net highest level.

    Suppose a vendor receives

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    Fey () permits the e"ual !eighting of all criteria.

    Fey (G enables you to evaluate vendors supplying small parts, for eample.The !eighting factors under this #ey are distributed as follo!s0

    Price =

    $uality *

    1elivery G

    2en. service3support )

    Eternal service provision G

    ,&& "etermining Scores

    The follo!ing sections give an overvie! of the sources of the data used in Vendor Evaluation andeplain ho! the system uses this data to calculate scores for main and subcriteria in order toarrive at an overall score for a vend

    ,&&%& "etermining t!e 'verall Score

    Use

    The system calculates the overall score for a vendor from the scores for the individual maincriteria, ta#ing into account the !eighting factors you assigned to each main criterion.

    ,&&& "etermining Scores for Main Criteria

    Use

    The system calculates a vendor-s score for a main criterion from the scores for the subcriteria into!hich the latter has been subdivided.If you do not define any subcriteria for a main criterion, the system cannot calculate a score. Inthis case, you must manually enter a score for the main criterion.

    /ou can !eight subcriteria in the same !ay as main criteria, ecept that subcriteria do not have a!eighting #ey.

    There are no automatic main criteria. 6or eample, if you !ant to have a maincriterion called Cn7Time 1eliveryC for !hich the score is calculatedautomatically, you must define the automatic subcriterion Cn7Time 1eliveryC asthe only subcriterion for the main criterion. The score calculated for thissubcriterion then corresponds to that for the main criterion.

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    ,&&,& "etermining t!e Scores for Su+criteria

    Use

    The scores for subcriteria can be determined manually, semi7automatically, or fully automatically.

    This note concerns the semi7automatic subcriteria0

    Evaluations of materialsare recorded at info record level. There is no field in theinfo record in !hich evaluations are stored.9hen info records are referred to, the evaluation records at info record level aremeant.

    Evaluations of servicesare entered in the service entry sheet.

    The follo!ing graphic provides an overvie! of the three methods %!ith regard to the semi7automatic subcriteria, the representation is restricted to the info record level&0

    Information is available on the follo!ing topics0

    anual Scoring

    Semi7Automatic Scoring

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    6ully Automatic Scoring

    Manual Scoring

    Use

    9ith this method, you enter the vendor-s score for a subcriterion in the Vendor Evaluation systemyourself before carrying out an evaluation. The system includes this score in the computation ofthe score for the higher7level main criterion.

    The follo!ing graphic outlines the manual scoring method0

    If you enter a manual score for a vendor from !hom you procure materials, the score is a blan#etscore for the vendor, applicable to all the materials supplied by the latter.

    This method is recommended for evaluations in !hich you are not especially interested inparticular materials. It does not need much maintenance, since you are not re"uired to enterindividual scores over longer periods of time.

    +efore each ne! evaluation, you should chec# %and, if necessary, change& the scores for manualsubcriteria.

    Semi-#utomatic Scoring

    Use

    The semi7automatic scoring method is applied in evaluation at info record level and in evaluationat the level of the service entry sheet. Instead of a!arding a vendor a single blan#et score for allhis materials or services, you maintain0

    A number of scores %at info record level& for each material you consider to be particularlyimportant.

    Scores for the "uality and timeliness of each eternal service performed for you. Thesescores are updated at the time of service acceptance.

    The follo!ing graphic outlines the semi7automatic scoring method. %It is limited to the info recordlevel.&

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    This method allo!s the score for a subcriterion to be calculated from a broader base of data.Scores obtained in this !ay are more meaningful and ob5ective.

    #ctivities

    9hen you carry out a vendor evaluation after a certain period of time, the follo!ing occurs0

    In determining the scores, the system ta#es all the scores you previously entered at inforecord level into account and computes the average.

    Hpon service acceptance, the scores you entered in the service entry sheet areincorporated %after smoothing& in the eisting scores for the current month. The systemno! determines the scores for the current month for each plant and computes the

    average. See also $uality of Service Provision, Timeliness of Service Provision %ain8riterion CEternal Service ProvisionC&.

    aterial7specific evaluations also afford the advantage that you can run analyses comparing thevarious vendors of a certain material.

    6or more on this topic, see also the section Deports and Analyses in Vendor Evaluation.

    Fully #utomatic Scoring

    Use

    In contrast to the manual and semi7automatic methods, !ith this method you do not enter anydata or scores yourself. This method is not used for evaluating eternal services.

    The follo!ing graphic outlines the fully automatic scoring method0

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    The system calculates the scores for automatic subcriteria on the basis of data from other areasof the enterprise %for eample, 2oods Deceiving or $uality anagement&. This data is entered inVendor Evaluation !hen the statistics files are automatically updated.

    Each automatic subcriterion is based on one calculation approach.6or eample, the system chec#s all purchase orders and goods receipts, then it calculates a

    vendor-s score for the subcriterion Cn7Time 1elivery PerformanceC on the basis of the averagevariance bet!een actual and planned delivery dates.

    The follo!ing table lists the automatic subcriteria for the main criteria CPriceC, C$ualityC, andC1eliveryC in the standard system0

    Main Criterion Su+criteria

    rice

    Price level

    Price history

    2uality

    2oods receipt

    $uality audit

    8omplaints3re5ection level

    "elivery

    n7time delivery performance

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    $uantity reliability

    8ompliance !ith shipping instructions

    8onfirmation date

    6or the main criterion C2eneral Service3SupportC, the semi7automatic subcriteriaCDeliabilityC, CInnovationC, and C8ustomer %After7Sales& ServiceC are available. 6orthe main criterion CEternal Service ProvisionC the semi7automatic criteriaC$uality of ServiceC and CTimeliness of ServiceC can be used.

    ,&&7& C!anging Scores Manually

    Use

    In certain cases, you may !ish to change scores.

    6or eample, suppose a vendor has missed delivery dates because of a lengthy stri#e. Thisresults in the vendor achieving a very poor score for the automatic subcriterion Cn7Time 1eliveryPerformanceC. If you do not !ant this eceptional situation to ma#e a significant difference to thevendor-s score, you can over!rite the score !ith a better one.

    rere:uisite

    +efore you can change a score for a subcriterion, the field must be ready to accept input and you

    must be authorized to ma#e changes.

    Authorizations and field attributes are maintained in 8ustomizing.

    7& Evaluating Vendors

    7&%& Evaluating Vendors$ Steps

    The follo!ing graphic sho!s the steps you must carry out to evaluate a vendor0

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    7&& rere:uisites for Vendor Evaluation

    Use

    The evaluation of vendors is sub5ect to certain preconditions.

    rere:uisites

    /ou can start the vendor evaluation process if the follo!ing "uestions have been clarified0

    ;ave you maintained the system settings

    1o you have the re"uired authorizations

    9hich vendor do you !ant to evaluate %vendor #ey&

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    9hich purchasing organization is to evaluate the vendor%Purchasing organization #ey.&

    Is this the first time the vendor has been evaluated

    If not, !hen !as the last evaluation

    7&,& Evaluation Using Fully #utomaticSu+criteria

    Use

    The follo!ing sections eplain ho! to evaluate a vendor purely on the basis of automaticsubcriteria. 6or this type of evaluation, you are only re"uired to carry out the most basic steps.

    #ctivities

    Scoring ethods for Subcriteria

    Dunning a Vendor Evaluation

    8alculating the Score for an Individual ain 8riterion

    Scoring Met!ods for Su+criteria

    Use

    "etermining t!e Scoring Met!od for Su+criteria

    /ou can determine !hich scoring method has been assigned to a subcriterion on the screensho!ing the subcriteria for a main criterion.

    The #eys for the different scoring methods can be found in the Mcolumn of the Evaluation ofsubcriteria area. The follo!ing table sho!s ho! they are assigned.

    Scoring Met!od 9ey

    anually -J-

    Semi7automatically ), 8, and 1

    6ully automatically G 7 @, A, and +

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    Scoring Met!ods for #utomatic Su+criteria

    Scores for automatic subcriteria can be calculated as follo!s0

    Su+criterion Scoring met!od

    Price level B

    Price history =

    2oods receipt inspection lot

    $uality audit @

    8omplaints3re5ection level Materials management -> Purchasingandthen Master data -> Vendor evaluation

    Maintain. The initial screen appears.2. Enter the #eys for the purchasing organization and vendor and then press E:TED. An

    overvie! of the main criteria for this purchasing organization is displayed.

    If the SAP 8lassification System is active, you can enter a vendor class instead of avendor. /ou then obtain a list from !hich you can select a vendor from the class forevaluation. Hse the Possible entriesfacility or the matchcode ;

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    3. aintain the mandatory7entry field Weighting e!.If you do not #no! the !eighting #ey, use the Possible entriesfacility.

    ". 6rom the menu bar, choose Edit

    #uto. re-evaluation

    The system first calculates the scores for the automatic subcriteria, then the scores forthe main criteria, and finally the overall score for the vendor.

    $. Save the evaluation.

    The overvie! screen also contains the follo!ing0

    o The %eletion indicatorfield.

    6or more information, please refer to the section %eleting a Vendor Evaluation.

    o The data under the group headingEvaluation of Main &riteria.

    6or more on this topic, please refer to the section Entering or &hanging a Vendor

    Evaluation Manuall!.

    og of Computation of Scores for #utomatic Su+criteria

    The log provides a brea#do!n of the vendor-s score for a subcriterion. It displays the automaticsubcriteria scores for all the info records included in the current calculation.

    After you have carried out an evaluation !ith regard to the automatic subcriteria for some or all ofthe main criteria, you can display the log.To do so, choose 'oto #ll logs from the menu bar.%r 'oto %etailed log if you !ant to see

    5ust one specific log.&

    If you have not started a ne! evaluation, no log is generated.

    See also$

    8alculating the Score for an Individual ain 8riterion

    aintaining Scores for Semi7Automatic Subcriteria

    Evaluating !ith anual Subcriteria

    Storing Tets for ain 8riteria

    1eleting a Vendor Evaluation

    Entering or 8hanging a Vendor Evaluation anually

    Calculating Score for Individual Main Criterion

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    If you !ant the system to compute a score for an individual main criterion rather than an overallscore based on all the main criteria, use the#utomatic (e) Evaluation*Main &riteriafunction.

    rocedure

    1. n the overvie! screen, double clic# on the main criterion for !hich the score is to be

    calculated or select the main criterion and choose Main criterion

    %etails.2. 8hoose Edit

    #uto.ne) eval.*main crit., to calculate the score for this main criterion.

    /ou can display the log for the calculation of the scores !ith regard to the automatic subcriteriafor this main criterion by choosing 'oto %etailed log.

    7&7& Evaluation Using Semi-#utomatic

    Su+criteria

    Use

    The follo!ing sections eplain ho! to evaluate a vendor purely on the basis of semi7automaticsubcriteria.

    rere:uisites

    If you !ant to calculate scores for main criteria on the basis of automatic subcriteria andsemi7automatic subcriteria, you must first maintain scores for the semi7automatic criteria over a period

    of time.

    #ctivities

    aintaining Scores for Semi7Automatic Subcriteria

    De7Evaluations for All Semi7Automatic and Automatic 8riteria

    Evaluating Vendors in the +ac#ground

    Maintaining Scores for Semi-#utomatic

    Su+criteria

    /ou can enter scores for semi7automatic subcriteria per material and vendor at info record level or!hen entering a service. The net time you carry out a vendor evaluation, the system !ill ta#eaccount of automatic andsemi7automatic criteria in determining the scores.

    Maintaining Scores at Info *ecord evel

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    /ou can maintain scores for a material7vendor combination in t!o !ays0 in Vendor Evaluation, or!hen maintaining a purchasing info record. To access Vendor Evaluation from an info record,choose E+tras

    Vendor evaluation.

    To enter scores for semi7automatic subcriteria via the Vendor Evaluationmenu, proceed asfollo!s0

    ). 6rom the overvie! screen for main criteria choose 'oto Evaluation ,er info recordtoaccess the info record level.

    A bo appears in !hich you enter the number of the material for !hich you !ish to enterthe scores.If a non7stoc# material !ithout a material number is involved, you can enter the inforecord.

    G. Enter the material number or info record and press E:TED. The screen for the first maincriterion appears.

    *. Enter scores for your subcriteria.B. +ranch to the screen for the net main criterion and maintain the scores.=. Depeat this procedure for the other main criteria. Save your evaluation.

    Maintaining Scores at t!e 5ime of Service Entry

    To enter the scores for an eternally performed service, proceed as follo!s0

    ). 6rom the system menu, choose Logistics Materials management ervice entr!sheet.

    The ervice entr!screen appears.

    G. 8hoose ervice entr! sheet

    Maintain.

    The initial screen for entering services or !or# performed appears.

    *. Enter the purchase order number and any other relevant parameters, and press Enter.

    The maintenance screen for service entry sheets appears.

    B. Position the cursor on an item and create an entry sheet %via the menu path Edit

    &reate.

    Hnder the group heading Vendor evaluation/ enter the scores for the "uality and

    timeliness of service provision.

    =. Save the entry sheet.

    These scores only become available to Vendor Evaluation after the relevantservices have been accepted.

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    *e-Evalns& for #ll Fully = Semi-#utomaticCriteria

    In the Maintain Vendor Evaluationfunction, the scores for the subcriteria, subdivided according tomain criteria, are displayed on different screens.

    In contrast, the#utomatic 0e-Evaluationfunction enables you to re7evaluate a vendor4s scores5ust for the semi7automatic and automatic subcriteria and thus find out ho! a vendor-s scores forsemi7automatic and automatic subcriteria have changed since the last evaluation. The manuallymaintained scores from the last evaluation are included unchanged in the calculation so that theresults remain comparable.

    If the manually maintained scores !ere not included in the calculation, the result !ould be verydifferent. It !ould not be possible to compare the ne! result !ith the old one.

    To give you a better overvie!, the scores for the semi7automatic and automatic subcriteria aredisplayed toget!er in a list.

    A comparison of the old and ne! scores is also displayed. If you !ish, you can replace the oldscores by the ne! ones.

    rocedure

    ). 6rom the Purchasing menu, choose Masterdata

    VendorevaluationListdis,la!s#utomatic re-evaluation.G. Enter the #eys for the vendor and purchasing organization.*. Perform the function in order to obtain a comparison of the old and ne! scores.B. If you !ant to replace the old scores by the ne! ones, press Save. The old scores !ill

    then be over!ritten.

    Via 'oto ndividual log or#ll logs/ you can branch to the display of the logs.

    1enerating a ist of Vendors to +e Evaluated

    /ou can also use this function to generate a !or# list of vendors to be evaluated.

    Enter a date in the (ot evaluated since field and leave the Vendorfield empty. 9hen you pressE+ecute, the system generates a list of all the vendors that have not been evaluated since thisdate.The list may include both vendors !ith obsolete evaluations and vendors !ho have never yet

    been evaluated.

    6rom this list you can branch into the screens for maintaining evaluations and adopt or over!ritethe ne!ly computed scores.

    7&8& Evaluating Vendors in t!e /ac

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    /ou can evaluate your vendors on a regular basis by means of bac#ground processing. TheEvaluation in the acgroundfunction can be found in the Purchasing menu.

    rere:uisites

    If you !ant to start a bac#ground processing re"uest for vendor evaluation, you need a variant %to

    limit the number of vendors to be evaluated, for eample&.

    Maintaining and "isplaying Variants

    9hen you invo#e the Evaluation in the acground function/ you can display eisting variants inediting mode of the step list, and create ne! variants or change eisting ones.

    To do so, choose Edit te,s and then

    'oto

    Variant %to display&, or

    'oto

    Variant maintenance %to create&

    rocedure

    1. 8hoose Master data

    Vendor evaluation. ollo)-on functions Evaluation in the bacground.

    2. n the initial screen, enter a 5ob name and the name of the variant. Specify !hen thebac#ground evaluation should ta#e place and ho! often it should be repeated.

    3. Save the bac#ground processing re"uest.

    /ou re"uire certain authorizations in order to carry out evaluations in thebac#ground and define ne! variants. If you have any "ueries in this connection,please consult your system administrator.

    If you re"uire more detailed information about !or#ing !ith bac#groundprocessing re"uests, please refer to the documentation 2etting Started !ith D3*.

    Su+se:uent Maintenance of /ac

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    The evaluation records in "uestion can be determined using the analysis report Vendors WithoutWeighting 4e!s.

    This function can be found in the purchasing menu under Master data Vendor Evaluation

    ollo)-on functions Vendors )ithout )eighting e!

    6rom this report you can branch directly into the screens for maintaining evaluations.

    7&>& Evaluating ?it! Manual Su+criteria

    rere:uisites

    +efore you can evaluate vendors on the basis of manual subcriteria, you must maintain thescores for these subcriteria.

    rocedure

    ). +ranch from the overvie! screen to the screen for the first main criterion.G. Enter scores for the manual subcriteria.*. +ranch to the net subcriterion and enter scores for manual subcriteria here.B. Depeat this procedure for all your other main criteria.

    If you then carry out the net vendor evaluation via Edit#utomatic re-evaluation, the system

    calculates the scores on the basis of the automatic, semi7automatic, andmanual subcriteria.

    7&@& Maintaining a Vendor Evaluation

    Use

    This follo!ing sections eplains ho! to display, change, and delete a vendor evaluation, ho! todisplay change documents, and ho! to generate a vendor evaluation sheet.

    #ctivities

    1isplaying a Vendor Evaluation

    Entering or 8hanging a Vendor Evaluation anually

    Storing Tets for ain 8riteria

    1eleting a Vendor Evaluation

    1isplaying and Printing a 8hange 1ocument

    2enerating and Printing an Evaluation Sheet

    7&@&%& "isplaying a Vendor Evaluation

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    1. 6rom the system menu, choose Logistics -> Materials management -> Purchasingandthen Master data -> Vendor Evaluation.

    %is,la!. The initial Vendor Evaluation screen appears.

    2. Enter a purchasing organization and the vendor !hose evaluation you !ant to display.3. Press E:TED.The overvie! screen appears.

    The follo!ing data is displayed on the overvie! screen0

    Field 3 1roup !eading Contents

    ;eader data Purchasing organization, vendor

    Evaluation data 9eighting #eyverall score1eletion indicator

    :ame of person responsible1ate of last evaluation

    Evaluation of main criteria Scores for main criteria and the !eighting factorsapplied to the scores for the individual maincriteria in arriving at the overall score

    To vie! the brea#do!n of the score for a certain main criterion into the scores for the relevantindividual subcriteria, double7clic# on the desired main criterion.

    To display the brea#do!ns of the scores for several main criteria one after the other, select thedesired main criteria and choose Main criterionirst main criterion. The screen for thesubcriteria for the f irst main criterion is displayed. To display the subcriteria for all other selectedmain criteria one by one, choose Main criterion (e+t main criterion.

    7&@&& Entering or C!anging a Vendor EvaluationManually

    A re7evaluation of a vendor usually results in a change in the vendor4s scores.There are also cases !hen you !ill !ant to manually correct individual scores calculated by thesystem.

    In certain cases you might !ant to enter scores manually before carrying out an evaluation.

    rere:uisites

    /ou must obtain certain authorizations and the score fields must be ready to accept input beforeyou can enter scores directly or over!rite scores calculated by the system. Authorizations andfield attributes are determined in 8ustomizing.

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    Suppose your main materials vendor had delivery problems during the last simonths.Since you could not procure the material from another vendor on a short termbasis, you said that the vendor could deliver ordered materials in seven !ee#s

    instead of the usual three.

    The vendor !as able to #eep to these ne! delivery dates eactly. ;e thusreceives @* out of )(( points for the automatic subcriterion Cn7Time 1eliveryPerformanceC and a very good score for the main criterion C1eliveryC.

    ;o!ever, you do not !ant the vendor in effect to be re!arded by a good scorefor considerably eceeding the original delivery period. So you over!rite thescore for the main criterion C1eliveryC !ith a lo!er score.

    7&@&,& Storing 5eAts for Main Criteria

    In the Vendor Evaluation system there is a Clong tetC field for storing additional information oneach individual main criterion. To obtain the long tet field, choose 'oto5e+ts for maincriterion on the initial screen. If you !ant to enter more than one line of tet or !ish to format thetet, choose'oto Long te+t.

    7&@&7& "eleting a Vendor Evaluation

    1. 6rom the system menu, choose Logistics -> Materials management -> Purchasingandthen Master data -> Vendor evaluation

    Maintain. The initial screen appears.2. Enter the #eys for the purchasing organization and the vendor !hose evaluation you

    !ant to delete.3. Press E:TED.The overvie! screen appears.". Set the indicator in the %eletion indicator field.

    9hen you net run the reorganization program, the evaluation record for this vendor !illbe deleted.

    7&@&8& "isplaying and rinting a C!ange"ocument

    The system creates change documents for each evaluation. /ou have the follo!ing options todisplay these documents0

    n the initial screen for Purchasing, choose Master data Vendor evaluation

    &hanges. a#e the desired changes and then choose Program E+ecute.

    n the initial screen for Purchasing, choose Master data Vendor evaluation

    Maintain or %is,la!and then 'oto &hanges.A bo !ill then appear, in !hich you can

    enter the date as of !hich you !ish to display change documents. Press E:TED

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    A list appears, giving you the follo!ing information0

    Person responsible

    Desponsible purchasing organization

    1ate and time of change

    8omparison of old and ne! values

    /ou can print the list by choosing List Print.

    7&@&>& 1enerating and rinting an EvaluationS!eet

    /ou can generate and print the results of a vendor evaluation carried out by the system in theform of an evaluation sheet.

    An evaluation sheet header contains the name of the person !ho generated the sheet, the

    creation date, and the name of the vendor.The overall evaluation and scores for the individual main criteria appear belo!. The scores for thesubcriteria belonging to each main criterion are listed under %etailed evaluation.

    rocedure

    1. 6rom the Purchasing menu, choose Master data

    Vendor evaluation ollo)-on functions Print evaluation sheet.

    2. Enter the #eys for the vendor and the purchasing organization, and the name of a printer.3. 8hoose Program

    E+ecuteto display the evaluation sheet, or E+ecute and ,rintto print it.

    If you !ant to print an evaluation sheet !hile maintaining or displaying a vendorevaluation, choose Vendor evaluation Print evaluation sheet.

    7&B& 1rap!ical "isplay of Vendor Evaluations

    Use

    This section provides you !ith the most important information on the use of the SAP graphicsfunctionality.

    /ou can display vendor evaluations !ith the SAP hierarchy or presentation graphics. This !illgive you a better overvie! of your main and subcriteria. The graphical display provides you !ith aclear overvie! of your main and subcriteria and allo!s you to easily and "uic#ly determine ho!vendors have scored.

    6rom the overvie! screen in Vendor Evaluation, choose 'oto

    'ra,hics. A graphical overvie!is displayed.

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    The graphic display is divided into t!o areas0

    "isplay area

    The display area contains the evaluation. If you have many main criteria and manysubcriteria, the !hole graphic may not fit on the screen. In this case, you can use the

    navigation area for orientation purposes.

    .avigation area

    The navigation area represents the complete graphic in reduced size. It serves thepurpose of orientation in voluminous graphics !ith many details.

    #ctivities

    .avigation Function

    /ou can move and change the size of the graphic in the display and navigation areas0

    In the "isplayarea you can move the graphic !ith the aid of the horizontal and verticalscroll bars. This allo!s you to display parts of the screen that go beyond the pagemargins.

    /ou can also change the size of the graphic.

    In the .avigation area you can shift, enlarge or reduce the size of a section of the !holegraphic. To do so, clic# on the right corner of the selected area and drag it !ith themouse.

    1rag the corner up or do!n to change the size of the section being vie!ed.

    If you !ant to enlarge the navigation area, ma#e a choice from the menu Vie) (avigation. To

    return to the standard setting, select Vie) 6ser.

    "isplaying Criteria ?it! t!e S# resentation 1rap!ics

    After you have performed the function#utomatic ne) evaluation, you can proceed directly fromthe evaluation display to the graphic mode.

    Position the cursor on the desired main7 or subcriterion and choose 'oto 'ra,hics. Thegraphical representation of the lo!er7level scores of !hich the overall score for this criterion is

    composed is then displayed.

    It is possible to display graphics for the follo!ing subcriteria0

    2oods receipt

    $uality audit

    n7time delivery performance

    $uantity reliability

    8ompliance !ith shipping instructions

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    Adherence to confirmation date

    $uality of eternal service provision

    Timeliness of eternal service provision

    8& 0o? t!e System Computes Scores

    8&%& Calculating 'verall Score3Scores for MainCriteria

    Use

    This section describes ho! the Vendor Evaluation system calculates a vendor-s overall score andthe scores for the main criteria.

    #ctivities

    Calculating t!e 'verall Score

    The system derives the overall score from the scores for the various main criteria, ta#ing the!eighting factors assigned by Purchasing in the system settings for each main criterion intoaccount.

    The follo!ing eample eplains this process0

    EAample

    The table belo! sho!s the scores for a vendor and their !eighting factors0

    Main criterion Score 6eig!ting factor

    Price ( B(

    $uality

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    ). The system adds the factors together and e"uates the total !ith )(( K0

    B( L G= L )( L = M Be"uals )(( K

    G. To epress the individual !eighting factors as percentages of )((K, the system firstdivides )((K by the sum of the !eighting factors0

    )(( 3

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    =( = M G=( points

    G. Total points M =?=.*. This total is divided by the sum of the !eighting factors0

    =?= 3

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    If you have defined a smoothing factor of (.), the individual score for a ne!goods receipt counts as a tenth of the score for the subcriterion. The previousscore counts as nine tenths of the ne! score for the subcriterion. The formula isas follo!s0

    Previous score %) 7 (.)& L :e! score (.)

    6or eample, the previous score !as

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    8&,& Calculating Scores for #utomatic Su+criteria$'vervie?

    Use

    This section eplains ho! the Vendor Evaluation system calculates the scores for automaticsubcriteria.

    6or each automatic subcriterion in the SAP Standard System there is a specific pre7definedscoring method.These methods cannot be changed by the user.

    This section outlines the methods for the follo!ing subcriteria0

    Su+criterion Main criterion

    Price level

    Price historyPrice

    2oods receipt

    $uality audit

    8omplaints3re5ection level

    $uality

    n7time delivery performance

    $uantity reliability

    8ompliance !ith shipping instructions

    Adherence to confirmation date

    1elivery

    rere:uisites

    This section provides you !ith additional information on ho! the system calculates scores.

    arameters in Customizing

    9hen the system calculates the scores for automatic subcriteria, it uses the control parametersdefined in 8ustomizing. 8hec# that all the parameters are correctly maintained.

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    Validity eriod of "ata9hen calculating scores, the system only includes data !hose dates lie !ithin the validity perioddefined in 8ustomizing %for eample, a period of )=( days etending from the current date bac#into the past&.

    Updating and Calculating

    6rom the time of the last evaluation, the system continues to record scores for the automaticsubcriteria for the main criterion C$ualityC %2oods Deceipt, $uality Audit and 8omplaints3De5ection'evel& and the main criterion C1eliveryC %n7Time 1elivery Performance, $uantity Deliability,8ompliance !ith Shipping Instructions, and Adherence to 8onfirmation 1ate&.

    The score for the main criterion C$ualityC is updated !hen inspection lot results are entered in theSAP $uality anagement module. $uality is chec#ed either at the time of goods receipt%subcriterion C2oods DeceiptC&, during the "uality audit at the vendor4s site %subcriterion C$uality

    AuditC&, or during production !hen a "uality notification is entered %subcriterionC8omplaints3De5ection 'evelC&.

    The score for the main criterion C1eliveryC is updated !hen goods are received against purchase

    orders. A ne! individual score is calculated after each goods receipt. This is then included in theprevious score !ith the application of a smoothing factor.

    Hpdating is only carried out at statistical level. That is to say, the scores of thelast evaluation are not automatically updated. If you display the last evaluation,this !ill still sho! the ColdC scores. /ou !ill not see the current scores until youcarry out a re7evaluation.

    Each time you run a ne! evaluation, the system calculates the average score for allthe materialsyou have procured from the vendor.

    The result of the calculation is the vendor-s score for the relevant subcriterion.

    #ctivities

    The follo!ing graphic outlines the procedure the system goes through in calculating the scoresfor automatic subcriteria.

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    8&,&%& rice evel (Main Criterion DriceD)

    Use

    This section describes ho! scores are calculated by the system for the automatic subcriterionPrice Level.

    #ctivities

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    To determine a vendor-s price level, the system compares the vendor-s effective price !ith themar#et price for the material.

    ). The system first chec#s !hether the buyer has maintained a mar#et price for the materialor the material group.

    G. If not, the system calculates the mar#et price !hich is e"ual to the average of theeffective prices for all vendors supplying this material. Prices from purchase orders andprices for subcontracting are dealt !ith separately.

    *. The system then applies the effective price for the vendor from the conditions.B. The vendor-s effective price is then compared !ith the mar#et price and the percentage

    variance determined.=. The system then assigns a score to the variance in accordance !ith the settings made in

    8ustomizing.?. This score is valid for the material, that is, at info record level. Since the score the vendor

    receives for a subcriterion is based not on an individual material, but on the total of all the

    materials he supplies, the follo!ing steps are necessary0. The system repeats the comparison bet!een effective price and mar#et price for each ofthe vendor-s materials.

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    So that you can determine !hether sole or single sourcing puts you at a disadvantage or !hetherthe vendor deserves a particularly good score for above7average performance, maintain theingle*sole vendorindicator in 8ustomizing.

    If you set this indicator, the vendor-s effective price is regarded as the mar#et price !hen thesystem calculates the score for the criterion Price Level. 8onse"uently, the mar#et price and the

    effective price are identical. +ecause there is a variance of zero percent, the vendor receives agood score

    If you do not set the indicator, the single3sole7sourcing situation is not ta#en into account. Thesystem does not determine a score for the price level based on this material

    +efore you can calculate the price level, the mar#et price has to be maintained inthe system.

    To do this, choose Masterdata&onditionsPricesMaret ,rice from thePurchasingmenu.

    8&,&& rice 0istory (Main Criterion DriceD)

    Use

    The follo!ing section eplains ho! the system calculates the score for the automatic subcriterionCPrice ;istoryC.

    #ctivities

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    To determine ho! a vendor-s price for a material has changed over the last fe! years, thematerial-s price history is compared !ith the mar#et price history.

    ). The system first chec#s !hether the buyer has maintained the current mar#et price andlast year-s mar#et price for the material.

    If not, the system uses the price for the material group to !hich the material belongs.If this price is not maintained either, the system uses the effective prices from theprevious year and the current year. Prices from standard purchase orders for materialsand prices from subcontract orders are dealt !ith separately.

    G. The system then calculates the percentage variance bet!een the old and ne! mar#etprices.

    *. The vendor-s effective price is re7calculated !ith this percentage variance. The resultrepresents the effective price the vendor should be as#ing if his price had changed over

    time in the same !ay as the mar#et price.B. This calculated effective price is then compared !ith the actual effective price, and a

    percentage variance is determined.=. The system then a!ards the vendor the score you have maintained in 8ustomizing for

    this percentage variance.?. The system repeats this process for all the materials you procure from the vendor. Each

    time you start an evaluation, the system calculates the average score for all thematerials. The result is the vendor-s score for the subcriterion CPrice ;istoryC.

    8&,&,& 1oods *eceipt (Main Criterion D2ualityD)

    Use

    This section describes ho! scores are calculated by the system for the automatic subcriterionC$uality InspectionC.

    #ctivities

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    The score is calculated as follo!s0

    ). If a material is sub5ect to incoming inspection, part of the delivered material is chec#ed bythe "uality assurance department !hen goods are received against a purchase order.

    G. An inspection lot is created. After the inspection or testing, the person responsible in$uality anagement then enters a result and ma#es a decision as to !hether thematerial can be used.

    *. All the incoming inspection lots are stored in a file !ith their scores.B. 9hen you run an automatic re7evaluation for a vendor, the system selects all the

    incoming inspection lots for the vendor that lie !ithin the validity period and calculates theaverage of the scores.The result is the vendor-s score for the "uality of goods received.

    8&,&7& 2uality #udit (Main Criterion D2ualityD)

    Use

    This section describes ho! scores are calculated by the system for the automatic subcriterionC$uality AuditC.

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    #ctivities

    The score is calculated as follo!s0

    ). A "uality audit has ta#en place in one of your vendor-s plants. This means that either youro!n company has carried out a chec# to determine ho! the vendor ensures that hisproducts are of a high "uality, or the vendor has carried out the audit himself.

    G. An audit lot is created by $uality anagement. 9hen the audit has been completed, theperson responsible determines a score for this audit lot.

    *. All the audit lots are stored in a file !ith their scores.B. 9hen you run an automatic re7evaluation of a vendor, the system selects all the audit lots

    for the vendor !ithin the validity period.

    =. The parameter 7ualit! auditis read from 8ustomizing.?. If the indicator is set, the system calculates the average score for all the "uality audits in

    the validity period. The result is the vendor-s score for the "uality audit.If the indicator is not set, only the most recent audit lot is included. This then representsthe vendor-s score for the subcriterion.

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    The score for the subcriterion &om,laints*0e8ection Levelis computed by the SAP component7M 7ualit! Managementand passed on to the MM Vendor Evaluationcomponent.

    If the scale for the #ey "uality data in the $ system does correspond to the scoring range in

    Vendor Evaluation, the Vendor Evaluation system converts the $ data for use in the VendorEvaluation scoring system.

    The score is calculated as follo!s0

    ). n the shop7floor, material A supplied by vendor A8E is being processed in the courseof production.

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    G. If the material is F %that is to say, no "uality notifications have been entered for materialA during the entire validity period&, the vendor is a!arded the highest score for thematerial %)(( points&.

    *. If the material is found to be defective, a "uality notification %such as a re5ection note ornonconformance complaint sent to the vendor& is entered.

    B. 1uring the vendor evaluation process, the system chec#s !hether the costs associated!ith the faulty delivery eceed the maimum percentage of business volume defined inthe 8ustomizing system.

    In the above eample, your business volume !ith %value of purchases from& A8Eamounts to one million dollars annually. The costs associated !ith defective deliveriesmay not eceed (.) percent of business volume, i.e. N)((,(((. The costs associated !itha "uality notification are estimated at N=((.

    =. If the costs that your company incurs as a result of the faulty materials are lo!er than thedefined proportion of business volume, the system calculates a score bet!een ) and @@points.

    To do this, the system multiplies your annual business volume !ith the vendor

    %N),(((,(((& by the parameter usiness volume share %(.)&.

    The number of accumulated "uality notifications %)( in all& multiplied by the cost of eachnotification %N =((& is subtracted from this.

    The result is divided by the annual business volume multiplied by the proportion ofbusiness volume.

    The result of this is a factor !hich, multiplied by a hundred, gives a percentage.

    This percentage indicates the "uality provided by the vendor in relation to the particularmaterial. The value @=K in the above eample means that complaints or re5ectionsinvolving the vendor A8E only resulted in =K of the maimum costs allo!ed, i.e. the"uality is very good.

    .ote on Scoring *ange and Conversion 2M - MM$Since the minimum points score that can be obtained is not ( %( means Cnot evaluatedC&but ), only @@ points are available in the range ) to )((.

    This is !hy the system !or#s out ho! many points out of @@ the value @=K correspondsto.The result is @B points.

    Since the bottom of the scoring range has been moved up by one point %) point is the!orst score not (&, the system adds on ) point.

    A8E therefore achieves a score of @= points for the subcriterion 8omplaints3De5ection'evel for material A.

    ?. If the cost of defective or non7conforming deliveries eceeds the share of businessvolume defined in 8ustomizing %in this case N)((,(((&, the vendor is a!arded the lo!estscore %) point&.

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    8&,&>& 'n-5ime "elivery erf& (Main CriterionD"eliveryD)

    Use

    This section describes ho! the system calculates the score for the automatic subcriterion Cn7Time 1elivery PerformanceC.

    rere:uisites

    The system uses the statistics7relevant delivery date in the purchase order and the goods receiptdate to calculate date variances.

    /ou use the statistics7relevant delivery date, for eample, if you #no! that the vendor !ill notdeliver the material as scheduled on September )= but on September *(. Enter the delivery dateas September *(, but enter the statistics7relevant delivery date as September )=.

    In calculating the score for on7time delivery performance, the system !ill then not use the actualdelivery date, but the statistics7relevant delivery date. This has a negative effect on the score forthis goods receipt.;o!ever, materials planning and control uses the realistic delivery date %September *(& !hich thevendor !ill actually adhere to.

    The system considers only goods receipts against purchase orders and scheduling agreementsinto stores and the release of 2D bloc#ed stoc# into stores. In the standard system, these are themovement types )() and )(=.

    Minimum "elivery ercentage

    If you do not !ant a vendor to receive a very good score if he delivered the goods on time, but didnot deliver the re"uired "uantity, you can maintain a minimum delivery percentage in8ustomizing.

    Assume you set the Min. del. ,erc.parameter to ?(K and the vendor delivers the goods on time,but only ==K of the ordered "uantity. Although the goods receipt is punctual, it is not included inthe calculation of the vendor4s score for on7time delivery performance. So that the non7scoring ofthe on7time delivery performance criterion in this case does not bring an unfair advantage incomparison !ith a poor score, the vendor is a!arded a lo! score for "uantity reliability. n7timedelivery performance is thus al!ays to be seen in con5unction !ith "uantity reliability.

    Standardizing "elivery "ate Variance

    To rate delivery date variances in days, maintain the td.del.time var.parameter.

    If you assign a lo!er standard value, this means that relatively lo! date variances produce highpercentage variances. If you set a higher standard value, this results in a relatively lo!percentage variance0

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    The td.del.time var. parameter has the value G(. The goods receipt too# placeon :ov. G the statistical delivery date !as :ov. )=. There is thus a difference of)G days.

    The system calculates the percentage variance as follo!s0)G 3 G( )(( M ?(

    If the td.del.time var. parameter had the value ?(, the variance !ould be G(K%)G 3 ?( )(( M G(&.

    If you do not maintain this parameter, the system calculates the delivery time variance via the firmzone in the case of scheduling agreements, and via the order date and the statistics7relevantdelivery date in the case of purchase orders.

    Minimum "elivery ercentage and Standardizing t!e "ate Variance from t!e MaterialMaster *ecord

    If you do not !ish the same values to be applied for all materials %Minimum deliver! ,ercentageand tandardi9ing value for deliver! time variance parameters&, you can set the Minimumdeliver! :uantit!*standardi9ing value for deliver! time variance from material indicator in8ustomizing. In such case, the values from the relevant material master record %purchasing value#ey& are used.

    #ctivities

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    ). At the time of a goods receipt against a purchase order, the system chec#s !hether thedelivery !as on time or late0

    2D date 7 delivery date M date variance

    G. If the delivery !as on time, the system chec#s !hether a minimum delivery "uantity is tobe ta#en into account.

    It chec#s the Minimum deliver! :uantit!*standardi9ing value for deliver! time variancefrom materialindicator.

    O If the indicator !as +een selected, it chec#s !hether a value has been maintained inthe material master record.

    If a value eists, it is used. If no value eists, the value from the Minimum deliver!,ercentage field is used. If there no such value in this case either, goods receipts of

    fractions of the order "uantity are included in the calculation of the score.

    O If the indicator !as not +een selected, the value from the Minimum deliver!,ercentage field is used. If no value eists, goods receipts of fractions of the order"uantity are included in the calculation of the score.

    If the minimum delivery "uantity is not reached, the system does not determine a scorefor the goods receipt.

    If the minimum delivery "uantity is reached and the delivery date adhered to, the varianceis zero and the system a!ards the highest points score for the relevant goods receipt.

    *. If the delivery is not on time, the system calculates the date variance in days andconverts it into a percentage variance.

    In the process, the system searches for the standardizing value as follo!s0

    It chec#s the Minimum deliver! :uantit!*standardi9ing value for deliver! time variancefrom materialindicator.

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    Use

    This section describes ho! the system calculates the score for the automatic subcriterionCAdherence to confirmation dateC.

    rere:uisites/ou can define the type of confirmation to !hich this subcriterion relates, e.g. transportconfirmation, loading confirmation, or shipping notification.

    Minimum "elivery ercentage

    If you do not !ant a vendor to receive a very good score if he delivered the goods on time, but didnot deliver the re"uired "uantity, you can maintain a minimum delivery percentage in8ustomizing.

    Assume you set the Min. del. ,erc.parameter to ?(K and the vendor delivers the goods on time,but only ==K of the ordered "uantity. Although the goods receipt is punctual, it is not included in

    the calculation of the vendor4s score for on7time delivery performance.

    Standardizing "elivery "ate Variance

    To rate delivery date variances in days, maintain the td.del.time var.parameter.

    If you assign a lo!er standard value, this means that relatively lo! date variances produce highpercentage variances. If you set a higher standard value, this results in a relatively lo!percentage variance0

    The td.del.time var. parameter has the value G(. The goods receipt too# placeon :ov. G the statistical delivery date !as :ov. )=. There is thus a difference of)G days.

    The system calculates the percentage variance as follo!s0)G 3 G( )(( M ?(

    If the td.del.time var. parameter had the value ?(, the variance !ould be G(K%)G 3 ?( )(( M G(&.

    If you do not maintain this parameter, the system calculates the delivery time variance via the firmzone in the case of scheduling agreements, and via the order date and the statistics7relevant

    delivery date in the case of purchase orders.

    The system considers only goods receipts against purchase orders and scheduling agreementsinto stores and the release of 2D bloc#ed stoc# into stores. In the standard system, these are themovement types )() and )(=.

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    This section describes ho! the system calculates the etent to !hich a vendor adheres to adelivery date he has previously confirmed %in this case, using an Inbound 1eliveryon the basis ofa shipping notification as an eample&.

    Scores are calculated in the same !ay as in the case of on7time delivery performance.

    ). 9hen a goods receipt is posted for an order item, the system chec#s !hether open inbounddeliveries eist for the order item, i.e. inbound deliveries for !hich no goods receipts have yetbeen recorded.

    If open inbound deliveries eist, the system chec#s !hether the date previously notifiedby the vendor has been adhered to or !hether the goods receipt date differs from thedate thus confirmed0

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    2D date 7 date confirmed by vendor in shipping notification M date variance

    G. If the delivery !as on time, the system chec#s !hether a minimum delivery "uantity has beendefined in 8ustomizing.

    a. If you have not set a minimum delivery "uantity, goods receipts representing partial

    deliveries !ill also be included in the calculation of the score.

    b. If the minimum delivery "uantity is not reached, the system does not determine a scorefor the goods receipt.

    c. If the minimum delivery "uantity is reached and the delivery is on time, the variance iszero. This means that the system a!ards the maimum score for the goods receipt.

    *. If the delivery date is not in accordance !ith the notified one, the system calculates the datevariance in days and converts it into a percentage variance.

    B. The system then a!ards the score you defined in 8ustomizing for this percentage variance.

    =. The ne! score is then merged !ith the vendor-s previous score for the subcriterion. Tocalculate the ne! score for the subcriterion from the already eisting composite score and thisne! individual score, the system applies the smoothing factor ;n-time deliver!

    ,erformance*5imeliness of service ,rovision

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    This section describes ho! the system calculates the score for the automatic subcriterionC$uantity DeliabilityC.

    rere:uisites

    A vendor-s score is updated in the statistics file !hen a purchase order is closed. A purchase

    order is considered to be closed !hen one of the follo!ing has occurred0

    Although the full order "uantity has not been delivered, the buyer signifies that delivery ofan order item has been completed by setting the %eliver! com,leted indicator

    If )(( pieces of a material are ordered but only @( pieces are delivered, and the buyerchanges the order "uantity to @(

    The buyer deletes an order item by setting the deletion indicator

    The goods receipt "uantity is e"ual to or larger than the order "uantity

    The system considers only goods receipts against purchase orders and scheduling agreementsinto stores and the release of 2D bloc#ed stoc# into stores. In the standard system, these are themovement types )() and )(=.

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    ). 9hen goods are received against a purchase order, the system chec#s !hether the

    "uantity received is the same as the "uantity ordered. If this is not so, the system !or#sout the difference and converts it into a percentage variance using the follo!ing formula0The formula is as follo!s0

    2D "uantity 7 order "uantity 3 order "uantity )((

    G. The system assigns a score for this percentage variance as defined in 8ustomizing.*. The ne! score is then merged !ith the vendor-s previous score for the subcriterion. To

    calculate the ne! score for the subcriterion from the already eisting composite score

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    and this ne! individual score, the system applies the smoothing factor 7uantit! variancedefined in 8ustomizing.

    B. 9hen you run a ne! evaluation, the system calculates the average of the individualscores for all materials. The result is the vendor-s score for "uality reliability.

    *eversals of 1oods *eceipts

    SeeCancellation of Score in Case of GR Reversal.

    8&,&& S!ipping Instructions (Main CriterionD"eliveryD)

    Use

    In Purchasing, you can specify shipping or pac#ing instructions for each order item. The vendormust follo! these instructions to obtain a good score for the subcriterion C8ompliance !ithShipping InstructionsC.

    The system considers only goods receipts against purchase orders and scheduling agreementsinto stores and the release of 2D bloc#ed stoc# into stores. In the standard system, these are themovement types )() and )(=.

    #ctivities

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    ). 9hen goods are received against a purchase order, the system chec#s !hether thepurchasing department has specified any shipping instructions.

    G. If so, the receiving cler# must enter a score for the vendor-s compliance !ith the shippinginstructions before posting the goods receipt.

    Feys !ith corresponding scores are maintained for shipping instructions in 8ustomizing.

    /ou !ant the vendor to deliver material A in pac#s of si. /our system is configured insuch a !ay that this pac#aging unit corresponds to the #ey () M )(( points.If the vendor delivers the goods in pac#s of )(, !hich is less practical for your purposes,you a!ard the vendor @( points only.If the goods are delivered loose %i.e. not pre7pac#ed&, this involves more !or# for your!arehouse employees. In this case, the vendor is assigned #ey (@ %*( points&.

    *. The ne! individual score is then merged !ith the vendor-s previous score for the

    subcriterion. To calculate the ne! score for the subcriterion from the already eistingcomposite score and this ne! individual score the system applies the smoothing factor&om,liance )ith shi,,ing instructionsdefined in 8ustomizing.

    B. 9hen you run a ne! evaluation, the system calculates the average from the individualscores for all the materials.The result is the vendor4s score for the subcriterion C8ompliance !ith ShippingInstructionsC.

    *eversals of 1oods *eceipts

    See8ancellation of Score in 8ase of 2D Deversal.

    8&,&%& Cancellation of Score in Case of 1**eversal

    Use

    The system ta#es reversals of goods receipts %2Ds& into consideration in calculating the scoresfor the criteria Cn7Time 1elivery PerformanceC, CAdherence to 8onfirmation 1ateC, C1elivery

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    DeliabilityC, and C8ompliance !ith Shipping InstructionsC. The reversals relate to one purchaseorder item.

    The system considers only reversals affecting goods receipts against purchaseorders and scheduling agreements into stores and the release of 2D bloc#edstoc# into stores. In the standard system, these are the movement types )(G and)(?.

    This function is intended to cater for input errors that are immediately correctedby the receiving cler#, since the system only considers the last goods receipt thatcaused the score to be updated.

    Scores for D'n-5ime "elivery erformanceD and D#d!erence toConfirmation "ateD

    The last score recorded for a goods receipt is cancelled if0

    The 2D !as unpunctual %2D date differs from statistical delivery date& and a reversaldocument is then posted.

    The 2D !as p