Mass notifications

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Inform employees worldwide Completely web-based product

Transcript of Mass notifications

Page 1: Mass notifications

Inform employees worldwideCompletely web-based product

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2What DeskAlerts is?

• DeskAlerts messages cannot be missed

• Can be delivered to everyone worldwide

• Provides a dedicated channel for critical

information

• Reduces staff load and call volume

• Module system enables to build your own

communications strategy

DeskAlerts is a one-way desktop alert notification system that combines ease-of-use withComprehensive security, tracking and customization options for fail-safe communications.

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3How it works?

• DeskAlerts Console is a web-based

interface to send all types of content,

track statistics, manage publisher accounts

etc. It is hosted inside the company and

can share the server with other web

applications

• DeskAlerts Agents are deployed to end

users’ machines in order to receive

desktop notifications

DeskAlerts is a client-server software. That means it consists of two parts:

Typical DeskAlerts pop-up notification

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4Reach employees worldwide

• Messages can be delivered across

corporate network and outside of it

• Notify employees away from their

desktops via SMS or mobile alerts

• Multiple OS support

• Multiple languages support

• Special feature to send the same message

with different translations

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5Integrate with your corporate environment

• DeskAlerts is fully configurable

• Can be integrated with Active Directory

• Can be integrated with other corporate systems

• Alerts can be sent from 3rd party systems via API

• Custom branding service

• Custom development on demand

• Deployment and initial setup service is provided

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6User-friendly publisher interface

• User interface is intuitive and filled with

hints for beginner users

• Publisher’s console is web-based and can

be accessed from any place

• Publisher’s rights can be limited to the

required scope of activities

• Integrated product help is available

• No special training required

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7Convenient content grouping

Use the v8 exclusive Campaigns feature to

group the different types of messages into a

single entity:

• Send desktop alerts, surveys, screensavers

and wallpapers in a single campaign

• Schedule the campaign start date and be

prepared beforehand

• Easily duplicate campaigns to create sets

of messages for celebrations, product

releases and other company events

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8Secure solution

• Internal hosting for enhanced control and

protection

• Administrator (full) and publisher (limited)

access policies

• 128-bit strong key message encryption

• Centralized data storage for full data control and

easy backups

• Transparent source code

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9End user comfort ensured

• Automatic user registration mechanisms

are available

• Employees may be allowed to use

“Unobtrusive mode” in which only urgent

alerts will pop up on user’s desktop

• Ability to share custom company manuals

• Optional feedback channel from end users

to product administrators / publishers

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10Mobile devices support

• Send the notifications to DeskAlerts

Mobile applications for Android and iOS

• Send the text notifications via SMS

gateways

• Send notifications to employees’ email

inboxes

All from a single interface

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11Branded solution for your company

• As an additional service, order custom

software skins to get branded solution

• Add your company logo and colors to pop-

up windows and publisher console

interface

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12Multilingual editions

Companies with the employees speaking

different languages can employ the

Multilanguage alert feature:

• Compose the message on different

languages manually or with the help of

automatic translation engine

• End users receive the messages in their

preferred language

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13Approval workflow

Companies with heightened security concerns

or strict communication policies will benefit

from content approval feature:

• Publishers with no rights to send

messages to end users will have to submit

their content for approval

• Approval managers will review and

approve/reject any content created via

DeskAlerts system.

Tip: for the companies with no need for such workflow, the feature is easily disabled.

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14Multiple communication channels• Pop-up messages and scrolling tickers on

employee desktops

• Desktop wallpapers

• Windows Screensavers

• E-mail notifications

• SMS messages

• Social channels – LinkedIn shares, tweets and

blog entries

• Digital signage

Same message can be posted to multiple

channels from a single publisher interface

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15Various types of content

• Text and images

• HTML

• Video, audio, Flash animation

• Attaching documents

• Desktop alerts generated from RSS newsfeeds

• Complex employee surveys, quizzes and polls

• Meeting invitations in iCal format

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16Extensive range of features• Advanced audience targeting – sending

messages by broadcast or to specific

groups

• Unlimited number of message templates

to define

• Alert appearance skins to display the

message priority

• Customizable message editor

• Reading confirmation

• Delivery confirmation

• Reports generation

and much more

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17DeskAlerts modules

DeskAlerts software has a block structure.

Additional modules provide extended

functionality, enabling you to build a solution

for your communications strategy and to pay

for only what you need.

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18Modules for fast deployment• Active Directory module is the single most

used module of all. It enables companies

to integrate their Active Directory

structure with DeskAlerts. As a result,

deployment drastically speeds up and

publishers get convenient groups

structure to target notifications

• Computer Name Registration was

designed for companies with some users

outside of Active Directory domains.

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19Additional communication channels• Corporate Screensaver notifications

module

• Corporate Wallpaper notifications module

• E-mail alerts

• SMS alerts

• Posting alerts to WordPress blogs

• Posting notifications to corporate Twitter

• Sharing notifications on LinkedIn

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20Solution for emergency communications• Instant Send alerts (one button alerting

module) is a DeskAlerts solution for

emergency notifications. It enables user to

create message templates with pre-

defined audiences that can be later sent in

just one click.

• It also enables company to develop and

use hospital-like emergency color codes

system for even quicker alerts sending

process

The whole concept of Instant Send alerts is to

minimize the time needed to send alert. It

makes notifying right people in case of specific

emergency as simple as pushing a one button.

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21Desktop Alerts Enhancement modules

• Generating alerts from RSS news feeds

• Scrolling News Ticker module – enables to

display information in a less obtrusive way

• Fullscreen Alert module – enables to

deliver fullscreen notifications

• Delivery of pop-up messages to the

screens of Locked machines

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22DeskAlerts Surveying tool

Surveys module enables publishers with

corresponding rights to create and send

different kinds of surveys.

Advanced statistics for checking exact user’s

answers are included. Reports in a convenient

form can be displayed in user’s widgets.

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23Overall system improvement modules

• Extended Reports module – provides

more detailed statistics on content

delivery. Comes with charts and additional

user widgets

• Encryption module – encrypts the

messages between server and client. Must

have feature for a companies which have

to deal with public networks

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24DeskAlerts System Requirements

Server Requirements:Windows 2003 Server or higherIIS 5.1 or higher (ASP required)MSSQL 2008 or higher2GHz CPU or faster1024 MB RAM200 MB free hard drive space

Workstation requirements:256 MB RAM20 MB free hard drive spaceWindows Vista and higher orOS X 10.6.4 and higher orLinux (Ubuntu 10.4+)

Performance & TrafficDeskAlerts desktop agent take ~0.01% of CPU time on systems with medium configurations (Celeron 1,8 GHz / 512 MB RAM).On average, 1 workstation generates 33Kb of traffic per hour with 1min delay between requests.

Tip: server requirements may vary depending on the number of users connected. Actual requirements may be obtained from the deskalerts.com website or from technical support.

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25Our clients

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Avoid critical information loss in a clutter of internal emails

Sign up for 1-on-1 product presentation:

http://deskalerts.co/Schedule_sdJust 20 min to learn how to keep employees informed at all times

– dramatically reducing workload.

Contact us:http://alert-software.com/[email protected]+44 207 193 21 01Sino Sharipovhttps://www.linkedin.com/in/sino-sharipov