Martin Taylor

Integrating Information and Communications

From 111 to the Integrated Hub: The Healthy Burrito

Digihealth UK 2016

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Integrating Information and Communications for Health

Mancunian Consumption Model

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Integrating Information and Communications for Health

Mexican Consumption Model

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We Are Content Guru

Part of the Redwood Technologies Group

Communications Integration

Overlaying and Supercharging

Digital Health & Social Care Hubs

From Our Secure storm® Cloud

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What People Think About Us

Standards & Awards

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What the Analysts Say

Gartner Magic Quadrant – CCaaS (Western Europe)

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What Makes It All Possible

The storm® Platform – A National Integration Umbrella

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Who We Work With

Example Public Sector End Users

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But Enough About Us . . .

Bring On The Burrito

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NHS 111

NHS London PRM

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Building the Healthy Burrito

The Base: Ground Corn Tortilla

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Communications Integration for the Health & Social Care Hub

The Base: NHS 111 & Primary Care

Multi-channel-enabled

patient

Voice-enabled patientMulti-channel-enabled

patient

ProviderNHS Pathways

Primary Care Information Systems

E.g.TPP / EMIS / LMPS

Primary Care DataGP

GPGP

111 National Routing

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The First Filling: Refried Beans

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The First Integration: storm Dashboard, Repeat Caller, Dentistry


patient


patient

NHS PathwaysProvider


VIEW™ ReportingPrimary Care

Information SystemsE.g.

TPP / EMIS / LMPS

Primary Care DataGP

GPGP

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The Second Filling: Fried Rice

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The Second Integration: PRM – Long Term / EoL, Alerting


patient


patient

Specialised Clinical Information Systems

E.g. My Brain Book, Pateint Knows Best, Coordinate My Care, Health Analytics etc

Long Term Condition & End of Life Care Plans

NHS Pathways


Provider

Patient Relationship Management

N3



TPP / EMIS / LMPS

Primary Care DataGP

GPGP

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The Third Filling: Pulled Pork

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The Third Integration: PRM to Further Clinical Systems


patient


patient







NHS Pathways


Provider


N3N3



TPP / EMIS / LMPS

Primary Care DataGP

GPGP

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The Fourth Filling: Spicy Mexican Chicken

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The Fourth Integration: Primary Care Lookup


patient


patient





GPGP

NHS PathwaysProvider







Specialised Clinical Information Systems N3N3

VIEW™ Reporting

N3

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The Fifth Filling: Sliced Beef

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The Fifth Integration: Route to Self-Care










NHS Pathways


patient

Multi-channel self-care option

GPGP


Provider


N3N3

VIEW™ Reporting

N3

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The Sixth Filling: Grated Cheese

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The Sixth Integration: Social Care







NHS Pathways

GPGP

GPMulti-channel-enabled

patient

Social Care


Provider






patient


N3

NSF / PSN

N3

VIEW™ Reporting

N3

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The Seventh Filling: Guacamole

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The Seventh Integration: Wireless Home Health Devices










Telehealth IoT

NHS Pathways

M2M IoT integration


patient

GPGP


patient

Social Care


Provider


N3

NSF / PSN


N3

VIEW™ Reporting

N3

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The Eighth Filling: Sour Cream

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The Eighth Integration: Video Consultations










Telehealth IoT

NHS Pathways

M2M IoT integration


patient

Multi-channel self-care

VideoWebRTC

VideoWebRTC

GPGP


patient

Social Care


Provider


N3

NSF / PSN

N3

VIEW™ Reporting

N3

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The Ninth Integration: Hot Salsa

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NHS Pathways Evo


patient


The Ninth Integration: Artificial Intelligence and Learning










Telehealth IoT

M2M IoT integration


patient

VideoWebRTC

VideoWebRTC

GPGP

AI

Social Care

Multi-channel self-care


Provider


N3

NSF / PSN

N3

VIEW™

N3

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Risks of Experimentation?

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Is This Cloud Model Safe?

The Big Concerns

• Data Security

• Reliability

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Is This Cloud Model Safe?

Can We Do it?

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Protecting the Healthy Burrito

Foil Security Wrap

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storm Platform – Security

Data Security Wrap

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Reliability and the Healthy Burrito

Multi-Burrito Redundancy

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storm Platform – Reliability

Multiple Resilient UK Locations

Watford

Park RoyalDocklands

Slough

NOC

(Network Operating Centre), Bracknell

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Build Your Own Health & Care Communications Technology?

Mexican Refried Beans

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Or Come to the storm Food Hall

The Full Array of Mexican Delights

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The Healthy Burrito

Guaranteed End-to-End Service Delivery

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The Healthy Burrito

Advantages Recap

Speed and Cost of Delivery

Continuous Development

Several Fillings at Once

Integrate Healthy Garnishes

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Advantages Recap

Speed and Cost of Delivery

Continuous Development

Several Digital Channels at Once

Integrate Health & Care Systems

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Content Guru Limited, Radius Court

Eastern Road, Bracknell RG12 2UP

t: (44) (0)1344 852 350

f: (44) (0)1344 852 351

w: www.contentguru.com

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Thank You

Questions & Answers

Martin Taylor

Government & Nonprofit

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