Marketing Strategies of Cococola(1)

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    PROFIT: Maximizing return to shareowners while being

    mindful of overall responsibilities.

    PEOPLE: Being a great place to work where people are

    inspired to be the best they can be.

    PORTFOLIO: Bringing to the world a portfolio of beverage

    brands that anticipate and satisfy peoples Desires and needs.

    PARTNERS:Nurturing a winning network of partners and

    building mutual loyalty.

    PLANET: Being a responsible global citizen that makes a

    difference.

    VISION

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    MISSION

    The Coca Cola Company creates value by executing

    comprehensive business strategy guided by six key beliefs:

    Consumer demand drives everything we do.

    Brand Coca Cola is the core of our business We will serve consumers a broad selection of the

    nonalcoholic ready-todrink beverages they want to drink

    through out the day.

    We will be the best marketers in the world. We will think and act locally.

    We will lead as a model corporate citizen.

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    VALUES

    Coca-Colais guided by shared values that both the employees as

    individuals and the Company will live by; the values being:

    LEADERSHIP: The courage to shape a better future

    PASSION: Committed in heart and mind INTEGRITY: Be real

    ACCOUNTABILITY: If it is to be, its up to me

    COLLABORATION:Leverage collective genius

    INNOVATION: Seek, imagine, create, delight

    QUALITY: What we do, we do well

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    MARKETSHARE

    Coca-Cola is a leading player in the Indian beverage market

    with a 60 per cent share in the carbonated soft drinks

    segment, 36 per cent share in fruit drinks segment and 33 per

    cent share in the packaged water segment.

    In 2004, Coca-Cola sold 7 billion packs of its brands to more

    than 230 million consumers across 4,700 towns and 175,000

    villages.

    The company has doubled its volumes and trebled its profits

    between 2001 and 2004.

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    Entry strategies

    As an entry strategy, CCI took over Parle Foods

    Acquisition of local popular Indian brands including Thums Up

    (the most trusted brand in India21), Limca, Maaza, Citra and

    Gold Spot

    This combination of local and global brands enabled Coca-

    Cola to exploit the benefits of global branding and global

    trends in tastes while also tapping into traditional domestic

    markets.

    Leading Indian brands joined the Company's international

    family of brands, including Coca- Cola, diet Coke, Sprite and

    Fanta

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    Product line soft-drink:

    Coca-cola

    Sprite

    Fanta Diet coke

    Limca

    Maaza

    Thums up

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    Target market

    Diet coke: weight consciousness

    Maaza: kids , juice loving people Sprite: young people

    Thums-up: confident, mature and uniquely masculine

    attitude people

    Fanta: girls, ladies

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    THUMSUP

    Thums Upis a leading carbonated soft drink and most trusted

    brand in India.

    Originally introduced in 1977, Thums Up was acquired by theCoca-Cola Company in 1993.

    Thums Up is known for its strong, fizzy taste and its confident,

    mature and uniquely masculine attitude. This brand clearly

    seeks to separate the men from the boys. Mostly like by the

    youngsters specially boys.

    The competitor of the brand on same category is Pepsi.

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    COCACOLA

    Coca cola is the world's favorite drink. It is the world's most

    valuable brand and the most recognizable word across the

    world.

    Coca-Cola has a truly remarkable heritage. From a humble

    beginning in 1886, it is now the flagship brand of the largest

    manufacturer, marketer and distributor of non-alcoholic

    beverages in the world.

    The competitor on the cola category is Pepsi.

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    The company focuses on understanding the Indianconsumer, and in using these local insights to build

    powerfulconnect for its brands. popularity of cricket and movie stars

    Activating local Indian festivals and occasions

    Creating a distinct identity for each of its flagship brands

    'Coca-Cola' is the most recognised trademark,recognised by 94% of the world's population and isthe most widely recognised word after "OK"

    IntensiveBrand Building

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    Product Positioning

    THUMS UP

    Thums up of coca cola is targeted to the adventurous and

    energetic people that are interested in adventure and love

    taking risk to succeed.

    MINUTE MAID

    Minute Maid of Coca cola are specially targeted to health

    conscious customers and want health drink having natural

    energy in it.

    FANTA

    The drink is specially launched for the lady sector of the

    population and these drinks are positioned in that way only.

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    Market Segmentation

    AGE

    GENDER

    RURAL VS. URBAN MARKET

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    BRAND LOCALISATION

    STRATEGY: THE TWO INDIAS

    INDIA A: LIFE HO TO AISI

    This designation Coca-Cola gave to the market segment

    including metropolitan areas and large towns represented 4%

    of the countrys population.

    INDIA B: THANDA MATLAB COCA COLA

    INDIA B included small towns and rural areas, comprising

    the other 96% of the nations populations.

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    Distribution Strategy

    Coca cola is worldwide famous for their Distribution

    channel. IN India the distribution network of Coca cola had

    6.5lakh outlets across the country in 2000 .For the urbandistribution channel these companies adopted the model

    like direct store distribution, broker warehouse distribution

    and Vending & Food Service (V&FS) systemswhere as these

    companies are following the Hub and Spoke model for ruraldistribution channel, in which they divided the different

    categories of distributors according to the area they are

    covering.

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    PRICE

    To effectively achieve the stable balance between sales and

    covering the production cost

    Company has priced the product same as that of its major

    competitor of the market leader

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    PricingStrategy-1

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    Pricing Strategy-2

    Coca Cola follows penetration pricing strategy and reasons areas under:

    Coca Cola has high market share & competitor pressure has

    forced customer

    to price to be fairly high

    Demand for product is highly flexible , price sensitive and

    either new consumers

    will be attracted or existing consumers will buy more of

    product due to low price

    High sales volume with low profit margin as products arefast moving consumer goods

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    Pricing Strategy-3

    Benefits of good penetration strategy: Large amount of sale and large market share

    Promotion of complimentary products i.e. main product

    may be priced low to

    attract sales and customers are then sold accessories

    Promotes re-use of Coca Cola packaging via a beverage

    holder of vessel which is

    purchased separately and refilled

    De-merit of penetration strategy: Likely hood of competitors doing the same by reducing

    their prices, therefore

    damaging any advantage of the reduced price

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    Pricing Strategy-4

    Broad factors for considering penetration pricing strategy by

    Coca Cola:

    High degree of standardization : Coca Cola is trying to create

    a standardization

    of how customers use beverage container. Coca Cola is likely to face stiff competition soon after

    introduction of the product,

    although the product that achieves high market penetration

    often becomes the

    industry and other products, even superior products, become

    marginalized.

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    Promotion-1

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    Promotion-2

    Broad channels being considered by Coca Cola are mentionedas under:

    Advertising: Coca Cola shall appoint sponsor for non formal

    presentation and promotion of its product

    Personal selling: Coca Colas sales force shall sell and build

    customer relationship

    Sales promotion: Coca Cola plans to distribute gift vouchers

    for encouraging sales

    Public relations: Coca Cola plans to build good relationship

    by obtaining favorable publicity, building up goodcorporate image

    Direct marketing:Coca Cola shall carefully target individual

    customers through direct communication channels to

    obtain immediate response and cultivate lasting customer

    relationships

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    PROMOTION-3Adverti

    singform

    Strengths/weaknesses Tools or

    tactics

    Billboar

    ds

    Strength: Seen by large

    audience, hard to avoid, large

    presence, people highly

    receptiveWeakness: Because it is an

    old form of advertising and so

    widely used consumers learn

    to ignore it, does not target

    audience

    Coke have

    incorporated

    interesting

    billboardsbefore, they

    frequently

    advertise on

    neon displays

    TV

    Adverti

    sement

    Strengths: Seen by large

    audience, can be targeted on

    specific programs/channels,

    good communication deviceWeakness: Watershed on unk

    Coke have

    good cult TV

    adverts, such

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    PROMOTION-4Advertis

    ing form

    Strengths/weaknesses Tools or tactics

    Magazin

    e/Newsp

    aper

    Strengths: Target market

    specific, readers highly

    receptive

    Weaknesses: Consumers

    have learnt that glossymagazines are full of

    adverts and flick through

    them

    Advertising in

    lifestyle magazines

    with emphasis on

    sports, fitness, health

    and crossover incokes lifestyle image

    would be a viable

    form of advertising

    for new product

    Public/street

    furniture

    Strengths: Seen by largeaudience, events or places

    e.g. cricket stadium etc

    Weaknesses: Not long

    timescale, needs to be

    updated frequently to

    Continue Coca Colassponsorship of

    various cricketing

    tournaments. Good

    for brand image

    lifestyle and looks

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    PROMOTION-5Advertis

    ing form

    Strengths/weaknesses Tools or tactics

    Online

    advertisi

    ng

    Strengths: Can be targeted

    on specific websites, good

    and cheap communication

    device

    Weaknesses: Emails frombusinesses can be flagged

    as spam, opportunities in

    social networking sites for

    viral advertising

    In the form of email to

    subscribers,

    informing them on

    new product. TV style

    adverts can bedirectly shared with

    users on social

    networking site You

    Tube and good

    adverts have createdcult followings on the

    video websites

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    Promotion-6Factors for finalizing mode of advertisement:

    Massive global brand Huge brand awareness

    Preferred mode of advertisement:

    TV Advertising Campaign on company website

    Viral marketing on social websites like You Tube

    Benefits of TV mode:

    Advert should gain cult status and target market will virally

    spread advert to friends in same market Consumers are highly responsive to videos they have

    chosen to watch on the web

    Reaching target market through more sport sponsorship

    promotes coke lifestyle image and new healthier productwell

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    PROMOTION-7Personal selling:

    Company distributes cooler fridges and vending units

    to community centers, sports halls and shops

    Company can offer sponsorship deals such as free

    tickets to sporting events like football, cricket

    Sales

    promoti

    on form

    Strengths/weaknesses Tools or

    tactics

    Price

    deal:

    Tempor

    ary

    reductio

    n in

    Strengths: Great response in fast

    moving consumer goods wherebrand loyalty isnt definitive

    Weaknesses: Sales volume might

    not reach desired target and profit

    margins might not meet

    As the

    pricingstrategy is

    penetrative,

    this would be

    a well worthy

    promotion

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    PROMOTION-8Personal selling:

    Sales

    promoti

    on form

    Strengths/weaknesses Tools or tactics

    Loyalty

    rewardsprogram

    :

    Consum

    erscol lect

    points,

    mi les

    Strengths: Provides

    incentive to be brand loyal,new customers encouraged

    to switch brands to get

    reward

    Weaknesses: Advertisinghas to be in place about the

    scheme

    Loyal customers

    with the refillablebottle will reap

    benefits of price

    reduction compared

    to competitors

    because they wontbe purchasing

    packaging

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    PROMOTION-9Personal selling:

    Sales

    promoti

    on form

    Strengths/weaknesses Tools or tactics

    Coupon

    s:Coupon

    s have

    become

    standar

    dmechan

    s ism for

    sales

    prmot io

    ns

    Strengths: Encourages

    customers to purchase anitem they may not have

    before

    Weaknesses: doesnt

    encourage any loyalty to theproduct

    Coupons dont fit

    into Coke brandimage and

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    PROMOTION-10Personal selling:

    Sales

    promoti

    on form

    Strengths/weaknesses Tools or tactics

    Coupon

    s:Coupon

    s have

    become

    standar

    dmechan

    s ism for

    sales

    prmot io

    ns

    Strengths: Encourages

    customers to purchase anitem they may not have

    before

    Weaknesses: doesnt

    encourage any loyalty to theproduct

    Coupons dont fit

    into Coke brandimage

    PROMOTION

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    PROMOTION

    PUSH STRATEGY

    Coca cola is using Push strategy in which they use its sales force

    and trade promotion money to induce intermediaries to carry,

    promote and sell the product to end users i.e. consumers. For example-as coca cola is giving free pet bottles and other trade

    schemes to distributors, agency owners and retailers.

    PULL STRATEGY: -

    Coca-cola is also using Pull strategy in which they are using advertisingand promotion to persuade consumers to ask intermediaries for the

    company brand product by this way coca cola inducing customer to order it

    from shopkeeper.

    For example-Coca cola is using flanges, display racks, tier racks, standees,

    mobile hangers and visicooler brand strips.

    SALES PROMOTION ACTIVITIES

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    SALES PROMOTION ACTIVITIES

    Coca-Cola Cricket Coca-Cola Food Mela

    Coca-Cola GO-RED

    Coca-Cola & Mc Donalds

    Coca-Cola & key account of MC Donalds launchedthe we go together joint promotion to reinstateamongst consumers a real sense of the affinity that,

    both shares globally. The promotion kicked off with point of sales material

    (Danglers, Bunting etc) displayed at all MC Donaldsrestaurants along with a special offer for coke &fries.

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    PLACE

    Distribution channel:

    Supply chain of coca-cola

    C & F agent

    Distributor

    Retailer customer

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    Rural Market Scenario

    The rural population in India accounts foraround 627 million, which is exactly 74.3

    percent of the total population.

    1/3rd of countrys GNP 450 districts, 6,30,000 villages approx.

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    Key to success in Rural India

    Physical Distribution

    Channel Management

    Promotion and Marketing Communication

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    Challenges for Coke

    Poor rural Infrastructure.

    Erratic power supply.

    Different consumption habits.

    Preference for traditional cold beverages

    (lassi,lemonade).

    Price of the branded beverages.

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    CCIs Rural Mktg. Strategy

    Three As

    Availability:

    Capacity expansion25 prod. lines and doubled bottle capacity.

    Unique and different distribution strategyhub & spokedistribution.

    Coverage of 1,58,342 villages by Aug. 2003 (81,383 in 2001). 2,00,000 refrigerators to rural retailers.

    Affordability

    Introduction of 200ml bottle (chota coke).

    Priced at Rs. 5, closed the gap between Coke and basic

    refreshments.Acceptability

    Mass media marketing.

    Launched TVCs targeted at rural consumers.

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    Coke realized that the communication media

    used in urban markets would not work in

    villages because of low penetration of

    conventional media.Way out...

    Outdoor advertising and hoardings, etc.

    Participation in weekly mandies, haats, &fairs.

    Increased ad-spend on Doordarshan .

    I t f Ad ti i i R l

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    Importance of Advertising in Rural

    Marketing

    The low level of education that creates problem inbrand identification. Since they can not read thebrand names and price tags it makes it easier forthe clones to launch brands similar in label and

    design and spoil the brand image. Unscrupulous retailers are taking the benefit and

    damaging the perception of the brands beforethey actually enter in to the rural market.

    It helps in acceptability of the product.

    It helps in market penetration. To strengthen the brand image of the product.

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    Swot analysis

    Strengths

    Weakness Oppurtunities Threats

    Worlds

    largest

    brand

    Negative publicity Acquisition

    intense

    competition

    Intense

    competition

    Large scale

    of

    operations

    Sluggish performance in

    north america

    Growing

    bottled water

    market

    Dependence

    on bottling

    partners

    Robust

    revenue

    growth

    Decline in cash from

    operation activities

    Has

    sufficient

    capital to

    expand

    Sluggish

    growth of

    carbonated

    beverages

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    SWOT Analysis

    STRENGTHS:

    Coke Company has a good market reputation and a strong distribution network.

    Coke is having a multi brand strategy ad is looking for a great volume opportunity inIndia.

    Coke is presently no. 1 player in Indian Carbonated soft drinks market.

    Coke was born 11 year before Pepsi (in 1987) ad a century later still maintains thatpioneering least.

    Pepsi and coke both have good brand image.

    WEAKNESS:

    Coke has less no. of retailers

    Less force - it has less no. Have owned bottling plant.

    It has not planned for setting up of any new plants where their competitor hasplanned to set up several new plants.

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    OPPORTUNITY:

    A rapidly growing market, which is expanding @ 205 every year.

    It can take the market very well with the new investment of Rs. 2400 corers.

    It can give a big jerk to its major competitor Pepsi it can increase its number of fountain to asizeable amount.

    Increasing trend of cold drink of different brands.

    THREATS:

    It has a continuous threat from Pepsi as well as various other local soft drinks.

    Coke has a major market than Pepsi between the teenager as well as the student due toadvertisement of world cup cricket.

    A large amount of expenses on the advertisement.

    There is no proper policy of distributing the merchandising assets of the company to the retailers.

    The company should search the new target market to expand the market share in this competitiveera.

    To meet the demand of the customers the company should set up the new plants as itscompetitors are planning to set up.