Marketing Strategies of Cococola(1)
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Transcript of Marketing Strategies of Cococola(1)
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PROFIT: Maximizing return to shareowners while being
mindful of overall responsibilities.
PEOPLE: Being a great place to work where people are
inspired to be the best they can be.
PORTFOLIO: Bringing to the world a portfolio of beverage
brands that anticipate and satisfy peoples Desires and needs.
PARTNERS:Nurturing a winning network of partners and
building mutual loyalty.
PLANET: Being a responsible global citizen that makes a
difference.
VISION
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MISSION
The Coca Cola Company creates value by executing
comprehensive business strategy guided by six key beliefs:
Consumer demand drives everything we do.
Brand Coca Cola is the core of our business We will serve consumers a broad selection of the
nonalcoholic ready-todrink beverages they want to drink
through out the day.
We will be the best marketers in the world. We will think and act locally.
We will lead as a model corporate citizen.
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VALUES
Coca-Colais guided by shared values that both the employees as
individuals and the Company will live by; the values being:
LEADERSHIP: The courage to shape a better future
PASSION: Committed in heart and mind INTEGRITY: Be real
ACCOUNTABILITY: If it is to be, its up to me
COLLABORATION:Leverage collective genius
INNOVATION: Seek, imagine, create, delight
QUALITY: What we do, we do well
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MARKETSHARE
Coca-Cola is a leading player in the Indian beverage market
with a 60 per cent share in the carbonated soft drinks
segment, 36 per cent share in fruit drinks segment and 33 per
cent share in the packaged water segment.
In 2004, Coca-Cola sold 7 billion packs of its brands to more
than 230 million consumers across 4,700 towns and 175,000
villages.
The company has doubled its volumes and trebled its profits
between 2001 and 2004.
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Entry strategies
As an entry strategy, CCI took over Parle Foods
Acquisition of local popular Indian brands including Thums Up
(the most trusted brand in India21), Limca, Maaza, Citra and
Gold Spot
This combination of local and global brands enabled Coca-
Cola to exploit the benefits of global branding and global
trends in tastes while also tapping into traditional domestic
markets.
Leading Indian brands joined the Company's international
family of brands, including Coca- Cola, diet Coke, Sprite and
Fanta
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Product line soft-drink:
Coca-cola
Sprite
Fanta Diet coke
Limca
Maaza
Thums up
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Target market
Diet coke: weight consciousness
Maaza: kids , juice loving people Sprite: young people
Thums-up: confident, mature and uniquely masculine
attitude people
Fanta: girls, ladies
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THUMSUP
Thums Upis a leading carbonated soft drink and most trusted
brand in India.
Originally introduced in 1977, Thums Up was acquired by theCoca-Cola Company in 1993.
Thums Up is known for its strong, fizzy taste and its confident,
mature and uniquely masculine attitude. This brand clearly
seeks to separate the men from the boys. Mostly like by the
youngsters specially boys.
The competitor of the brand on same category is Pepsi.
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COCACOLA
Coca cola is the world's favorite drink. It is the world's most
valuable brand and the most recognizable word across the
world.
Coca-Cola has a truly remarkable heritage. From a humble
beginning in 1886, it is now the flagship brand of the largest
manufacturer, marketer and distributor of non-alcoholic
beverages in the world.
The competitor on the cola category is Pepsi.
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The company focuses on understanding the Indianconsumer, and in using these local insights to build
powerfulconnect for its brands. popularity of cricket and movie stars
Activating local Indian festivals and occasions
Creating a distinct identity for each of its flagship brands
'Coca-Cola' is the most recognised trademark,recognised by 94% of the world's population and isthe most widely recognised word after "OK"
IntensiveBrand Building
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Product Positioning
THUMS UP
Thums up of coca cola is targeted to the adventurous and
energetic people that are interested in adventure and love
taking risk to succeed.
MINUTE MAID
Minute Maid of Coca cola are specially targeted to health
conscious customers and want health drink having natural
energy in it.
FANTA
The drink is specially launched for the lady sector of the
population and these drinks are positioned in that way only.
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Market Segmentation
AGE
GENDER
RURAL VS. URBAN MARKET
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BRAND LOCALISATION
STRATEGY: THE TWO INDIAS
INDIA A: LIFE HO TO AISI
This designation Coca-Cola gave to the market segment
including metropolitan areas and large towns represented 4%
of the countrys population.
INDIA B: THANDA MATLAB COCA COLA
INDIA B included small towns and rural areas, comprising
the other 96% of the nations populations.
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Distribution Strategy
Coca cola is worldwide famous for their Distribution
channel. IN India the distribution network of Coca cola had
6.5lakh outlets across the country in 2000 .For the urbandistribution channel these companies adopted the model
like direct store distribution, broker warehouse distribution
and Vending & Food Service (V&FS) systemswhere as these
companies are following the Hub and Spoke model for ruraldistribution channel, in which they divided the different
categories of distributors according to the area they are
covering.
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PRICE
To effectively achieve the stable balance between sales and
covering the production cost
Company has priced the product same as that of its major
competitor of the market leader
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PricingStrategy-1
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Pricing Strategy-2
Coca Cola follows penetration pricing strategy and reasons areas under:
Coca Cola has high market share & competitor pressure has
forced customer
to price to be fairly high
Demand for product is highly flexible , price sensitive and
either new consumers
will be attracted or existing consumers will buy more of
product due to low price
High sales volume with low profit margin as products arefast moving consumer goods
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Pricing Strategy-3
Benefits of good penetration strategy: Large amount of sale and large market share
Promotion of complimentary products i.e. main product
may be priced low to
attract sales and customers are then sold accessories
Promotes re-use of Coca Cola packaging via a beverage
holder of vessel which is
purchased separately and refilled
De-merit of penetration strategy: Likely hood of competitors doing the same by reducing
their prices, therefore
damaging any advantage of the reduced price
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Pricing Strategy-4
Broad factors for considering penetration pricing strategy by
Coca Cola:
High degree of standardization : Coca Cola is trying to create
a standardization
of how customers use beverage container. Coca Cola is likely to face stiff competition soon after
introduction of the product,
although the product that achieves high market penetration
often becomes the
industry and other products, even superior products, become
marginalized.
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Promotion-1
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Promotion-2
Broad channels being considered by Coca Cola are mentionedas under:
Advertising: Coca Cola shall appoint sponsor for non formal
presentation and promotion of its product
Personal selling: Coca Colas sales force shall sell and build
customer relationship
Sales promotion: Coca Cola plans to distribute gift vouchers
for encouraging sales
Public relations: Coca Cola plans to build good relationship
by obtaining favorable publicity, building up goodcorporate image
Direct marketing:Coca Cola shall carefully target individual
customers through direct communication channels to
obtain immediate response and cultivate lasting customer
relationships
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PROMOTION-3Adverti
singform
Strengths/weaknesses Tools or
tactics
Billboar
ds
Strength: Seen by large
audience, hard to avoid, large
presence, people highly
receptiveWeakness: Because it is an
old form of advertising and so
widely used consumers learn
to ignore it, does not target
audience
Coke have
incorporated
interesting
billboardsbefore, they
frequently
advertise on
neon displays
TV
Adverti
sement
Strengths: Seen by large
audience, can be targeted on
specific programs/channels,
good communication deviceWeakness: Watershed on unk
Coke have
good cult TV
adverts, such
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PROMOTION-4Advertis
ing form
Strengths/weaknesses Tools or tactics
Magazin
e/Newsp
aper
Strengths: Target market
specific, readers highly
receptive
Weaknesses: Consumers
have learnt that glossymagazines are full of
adverts and flick through
them
Advertising in
lifestyle magazines
with emphasis on
sports, fitness, health
and crossover incokes lifestyle image
would be a viable
form of advertising
for new product
Public/street
furniture
Strengths: Seen by largeaudience, events or places
e.g. cricket stadium etc
Weaknesses: Not long
timescale, needs to be
updated frequently to
Continue Coca Colassponsorship of
various cricketing
tournaments. Good
for brand image
lifestyle and looks
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PROMOTION-5Advertis
ing form
Strengths/weaknesses Tools or tactics
Online
advertisi
ng
Strengths: Can be targeted
on specific websites, good
and cheap communication
device
Weaknesses: Emails frombusinesses can be flagged
as spam, opportunities in
social networking sites for
viral advertising
In the form of email to
subscribers,
informing them on
new product. TV style
adverts can bedirectly shared with
users on social
networking site You
Tube and good
adverts have createdcult followings on the
video websites
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Promotion-6Factors for finalizing mode of advertisement:
Massive global brand Huge brand awareness
Preferred mode of advertisement:
TV Advertising Campaign on company website
Viral marketing on social websites like You Tube
Benefits of TV mode:
Advert should gain cult status and target market will virally
spread advert to friends in same market Consumers are highly responsive to videos they have
chosen to watch on the web
Reaching target market through more sport sponsorship
promotes coke lifestyle image and new healthier productwell
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PROMOTION-7Personal selling:
Company distributes cooler fridges and vending units
to community centers, sports halls and shops
Company can offer sponsorship deals such as free
tickets to sporting events like football, cricket
Sales
promoti
on form
Strengths/weaknesses Tools or
tactics
Price
deal:
Tempor
ary
reductio
n in
Strengths: Great response in fast
moving consumer goods wherebrand loyalty isnt definitive
Weaknesses: Sales volume might
not reach desired target and profit
margins might not meet
As the
pricingstrategy is
penetrative,
this would be
a well worthy
promotion
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PROMOTION-8Personal selling:
Sales
promoti
on form
Strengths/weaknesses Tools or tactics
Loyalty
rewardsprogram
:
Consum
erscol lect
points,
mi les
Strengths: Provides
incentive to be brand loyal,new customers encouraged
to switch brands to get
reward
Weaknesses: Advertisinghas to be in place about the
scheme
Loyal customers
with the refillablebottle will reap
benefits of price
reduction compared
to competitors
because they wontbe purchasing
packaging
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PROMOTION-9Personal selling:
Sales
promoti
on form
Strengths/weaknesses Tools or tactics
Coupon
s:Coupon
s have
become
standar
dmechan
s ism for
sales
prmot io
ns
Strengths: Encourages
customers to purchase anitem they may not have
before
Weaknesses: doesnt
encourage any loyalty to theproduct
Coupons dont fit
into Coke brandimage and
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PROMOTION-10Personal selling:
Sales
promoti
on form
Strengths/weaknesses Tools or tactics
Coupon
s:Coupon
s have
become
standar
dmechan
s ism for
sales
prmot io
ns
Strengths: Encourages
customers to purchase anitem they may not have
before
Weaknesses: doesnt
encourage any loyalty to theproduct
Coupons dont fit
into Coke brandimage
PROMOTION
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PROMOTION
PUSH STRATEGY
Coca cola is using Push strategy in which they use its sales force
and trade promotion money to induce intermediaries to carry,
promote and sell the product to end users i.e. consumers. For example-as coca cola is giving free pet bottles and other trade
schemes to distributors, agency owners and retailers.
PULL STRATEGY: -
Coca-cola is also using Pull strategy in which they are using advertisingand promotion to persuade consumers to ask intermediaries for the
company brand product by this way coca cola inducing customer to order it
from shopkeeper.
For example-Coca cola is using flanges, display racks, tier racks, standees,
mobile hangers and visicooler brand strips.
SALES PROMOTION ACTIVITIES
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SALES PROMOTION ACTIVITIES
Coca-Cola Cricket Coca-Cola Food Mela
Coca-Cola GO-RED
Coca-Cola & Mc Donalds
Coca-Cola & key account of MC Donalds launchedthe we go together joint promotion to reinstateamongst consumers a real sense of the affinity that,
both shares globally. The promotion kicked off with point of sales material
(Danglers, Bunting etc) displayed at all MC Donaldsrestaurants along with a special offer for coke &fries.
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PLACE
Distribution channel:
Supply chain of coca-cola
C & F agent
Distributor
Retailer customer
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Rural Market Scenario
The rural population in India accounts foraround 627 million, which is exactly 74.3
percent of the total population.
1/3rd of countrys GNP 450 districts, 6,30,000 villages approx.
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Key to success in Rural India
Physical Distribution
Channel Management
Promotion and Marketing Communication
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Challenges for Coke
Poor rural Infrastructure.
Erratic power supply.
Different consumption habits.
Preference for traditional cold beverages
(lassi,lemonade).
Price of the branded beverages.
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CCIs Rural Mktg. Strategy
Three As
Availability:
Capacity expansion25 prod. lines and doubled bottle capacity.
Unique and different distribution strategyhub & spokedistribution.
Coverage of 1,58,342 villages by Aug. 2003 (81,383 in 2001). 2,00,000 refrigerators to rural retailers.
Affordability
Introduction of 200ml bottle (chota coke).
Priced at Rs. 5, closed the gap between Coke and basic
refreshments.Acceptability
Mass media marketing.
Launched TVCs targeted at rural consumers.
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Coke realized that the communication media
used in urban markets would not work in
villages because of low penetration of
conventional media.Way out...
Outdoor advertising and hoardings, etc.
Participation in weekly mandies, haats, &fairs.
Increased ad-spend on Doordarshan .
I t f Ad ti i i R l
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Importance of Advertising in Rural
Marketing
The low level of education that creates problem inbrand identification. Since they can not read thebrand names and price tags it makes it easier forthe clones to launch brands similar in label and
design and spoil the brand image. Unscrupulous retailers are taking the benefit and
damaging the perception of the brands beforethey actually enter in to the rural market.
It helps in acceptability of the product.
It helps in market penetration. To strengthen the brand image of the product.
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Swot analysis
Strengths
Weakness Oppurtunities Threats
Worlds
largest
brand
Negative publicity Acquisition
intense
competition
Intense
competition
Large scale
of
operations
Sluggish performance in
north america
Growing
bottled water
market
Dependence
on bottling
partners
Robust
revenue
growth
Decline in cash from
operation activities
Has
sufficient
capital to
expand
Sluggish
growth of
carbonated
beverages
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SWOT Analysis
STRENGTHS:
Coke Company has a good market reputation and a strong distribution network.
Coke is having a multi brand strategy ad is looking for a great volume opportunity inIndia.
Coke is presently no. 1 player in Indian Carbonated soft drinks market.
Coke was born 11 year before Pepsi (in 1987) ad a century later still maintains thatpioneering least.
Pepsi and coke both have good brand image.
WEAKNESS:
Coke has less no. of retailers
Less force - it has less no. Have owned bottling plant.
It has not planned for setting up of any new plants where their competitor hasplanned to set up several new plants.
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OPPORTUNITY:
A rapidly growing market, which is expanding @ 205 every year.
It can take the market very well with the new investment of Rs. 2400 corers.
It can give a big jerk to its major competitor Pepsi it can increase its number of fountain to asizeable amount.
Increasing trend of cold drink of different brands.
THREATS:
It has a continuous threat from Pepsi as well as various other local soft drinks.
Coke has a major market than Pepsi between the teenager as well as the student due toadvertisement of world cup cricket.
A large amount of expenses on the advertisement.
There is no proper policy of distributing the merchandising assets of the company to the retailers.
The company should search the new target market to expand the market share in this competitiveera.
To meet the demand of the customers the company should set up the new plants as itscompetitors are planning to set up.