Marketing ion
Transcript of Marketing ion
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Group Members
Gaurav Jyoti (Leader)
Geeta Sharma
Gaurav Tyagi Manjeet
Kapil Setiya
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Marketing Organization
Designing its appropriate structure.
Evolution of Marketing Organization in IndianFirms
Indian Scenario.Its Importance,
Factors affecting organizational structure inOrganizations.
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Marketing Organization
Organization is not an end in itself, but means to
end of business performance and business
results. Organizational structure is an
indispensable means and a wrong structure willseriously impair business performance and may
even destroy it. The structure must be so
designed as to make it possible to attain the
business objective even Five, Ten, and Fifteenyears hence.
Peter F. Drucker
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Types of Marketing
Organizational Structures. Functional Organization.
Geographic Organization.
Product or Brand management
Organization.
Market management Organization.
Matrix management Organization.
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Functional Organization
Marketing Vice
President
Marketing
Administration
Manager
Advertising and
Sales
Promotion
Manager
Sales Manager
Marketing
Research
Manager
New Product
Manager
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Additional specialists can be
added as- Customer Service Manager Marketing Planning Manager
Marketing Logistics Manager Internet Marketing manager
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Advantages
Simplicity
Answerability
Administration
Disadvantages
Challenge to develop a working relation Inadequate planning
One superior for many specialists
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Geographic Organization
Geographic Lines
National Sales Manager
Regional Sales Manager Zonal/Branch Manager
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Product or Brand Management
Organization
Variety of Products.
Another layer of Management.
Product Manager supervises product
category Managers.
Product Manager emanating out to various
departments.
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Research
&
Development
Packaging
Publicity
Purchasing
Publicity
Sales Force
Market Research
Fiscal
Legal
Media
Promotion
Services
Advertising
Agency
Product
Manager
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Advantages
Specifically Brand Managers.
Expert in their Product area.
Manage a Brand for a Short Time.
Focus on building Market Share.
Disadvantages Not have enough authority.
Rely on Persuasion of other departments.
Rarely achieve Functional Expertise.
Costly.
More focus on building market share not on
Customer relationship.
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Market Management
Organization
Companies that produces many products blowing into
many markets.
Customer falls into different user groups with different
buying preferences and practices.
Canon sells its fax machines to Consumers, Business
and Govt. Markets.
U.S Steel sells its steel to Railroad, Construction and
Public Utility Industries.
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Matrix Management Organization
Many products flowing into many markets.
Multiproduct, Multimarket company.
Costly
Creates conflicts.
Cost of supporting all the managers.
Questions about where authority and responsibility
should reside.
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Product Management
Sales Manager(North)
Sales Manager
(South)
Sales Manager
(East)
Sales Manager
(West)
P.M 1 P.M 2 P.M 3 P.M 4
Sale s
Manag
eme
nt
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Evolution of Marketing Organization in
Indian Firms
The Manufacturing Era : In this government decidedthat what
and how much had to be produced. When the government initiated the
Five Year Plan, the country had to import almost everything and hencethe focus was on creating a manufacturing base in the core sector and
also in other areas. Hence, while public sector units were created in
product groups like steel, cement, petrochemicals etc., private sector
units came forward to set up up-stream units. Since licenses arerequired to set up manufacturing units and governmental policys focus
was on providing the basic needs of the teeming millions in the
country .
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Structure of Marketing Organization in The
Manufacturing Era
Chairman/Managing
Director
Manufacturing Finance Commercial
PurchaseSales/
Distribution
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.The Sales Era : As India entered in 1970s, the scenario started
changing. Though government continued to suspect the foreign privateinvestment and the import policy was still restricted, domestic firms were
allowed to enter many sectors. Example, in commercial steel tube
manufacturing, may units like Bharat Steel Tubes, Jain Steel Tube,
Zenith Steel Tube, and so on were allowed to set up shop and thus
complement to the Indian Tube Companys manufacturing base.
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Structure of Marketing Organization inThe SalesEraChairman/Managing
Director
General Manager
(Manufacturing)
General Manager
(Finance)
General Manager
(Commercial)
Purchase
ManagerManager
Taxation
Plant
Production
Manager
R & D
Manager
Manager
(Sales)
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The Era of Technology and Price Wars: The 1980s
were characterized by the technology push, the desire to upgrade
ones standard of living, and more disposable incomes all of
which helped creating new demand and competition in the
industry.
The technology push, the desire to upgrade ones standard of
living, and more disposable incomes all helped create new
demand and competition in the industry. More and more firms
came in. Indian firms responded to the changing environment by
penetrating the market through an expanded distribution network,offering low-priced products. Heavy advertising and promotions
were now considered essential ingredients of Marketing.
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V.P Production
Chief Executive
V.P R&D V.P. Finance V.P Marketing
Marketing Services Sales
Production Management and
Marketing ResearchAdvertising and Promotion Distribution
(A)
Chief Executive
V.P R&D V.P Finance V.P Marketing
Production Manager
(Advertising and Promotion)
Sales
Manager
V.P ProductionGeneral Manager
Purchase
Marketing Research Manager
(More Common in Pharmaceutical
Companies)
(B)
Structure of Marketing Organization in Technology
and Price Wars
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The Information and Marketing Era : Thegovernment opened the doors of the Indian economy to
foreign private investment. These changes in the Indian
Market now pose newer threats to Indian Firms. Nowincreasingly important that both quantitative and qualitative
market research be carried out before taking any strategic
decision. The strategic role of product manager is now being
realized.
Chief Executive
R&D Finance Marketing
General Manager Sales
Advertising Manager (Deciding
on Advertising Strategies)
Manufacturing General Manager HRD
Service Manager
(for Training or Personnel)Product Manager (Pricing, Product
and Distribution, Decisions, and
Marketing Research )
Present Marketing Organization
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Present Marketing Organization
Chairman
R & D Finance Marketing Manufacturing
StaffServices
Line Operations Engineering Production
AdvertisingProduct
Planning
Marketing
Research
Public
Relation
Warehousing Sales Force Product ServiceCustomer
Service
Transport Inventories
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Importance of Marketing Organization
Earning Maximum Profit
Vehicle for Marketing Decision
Convert Customer desire into product
Shift in Environmental Factor
Integrating and Coordination
It provides flexibility
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Factors Affecting Marketing
Organization
Relationship between Line and Staff
Level and Spans must be carefully planned
Effective Coordination
Clear Job Specification
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