Marketing ion

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    Group Members

    Gaurav Jyoti (Leader)

    Geeta Sharma

    Gaurav Tyagi Manjeet

    Kapil Setiya

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    Marketing Organization

    Designing its appropriate structure.

    Evolution of Marketing Organization in IndianFirms

    Indian Scenario.Its Importance,

    Factors affecting organizational structure inOrganizations.

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    Marketing Organization

    Organization is not an end in itself, but means to

    end of business performance and business

    results. Organizational structure is an

    indispensable means and a wrong structure willseriously impair business performance and may

    even destroy it. The structure must be so

    designed as to make it possible to attain the

    business objective even Five, Ten, and Fifteenyears hence.

    Peter F. Drucker

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    Types of Marketing

    Organizational Structures. Functional Organization.

    Geographic Organization.

    Product or Brand management

    Organization.

    Market management Organization.

    Matrix management Organization.

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    Functional Organization

    Marketing Vice

    President

    Marketing

    Administration

    Manager

    Advertising and

    Sales

    Promotion

    Manager

    Sales Manager

    Marketing

    Research

    Manager

    New Product

    Manager

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    Additional specialists can be

    added as- Customer Service Manager Marketing Planning Manager

    Marketing Logistics Manager Internet Marketing manager

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    Advantages

    Simplicity

    Answerability

    Administration

    Disadvantages

    Challenge to develop a working relation Inadequate planning

    One superior for many specialists

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    Geographic Organization

    Geographic Lines

    National Sales Manager

    Regional Sales Manager Zonal/Branch Manager

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    Product or Brand Management

    Organization

    Variety of Products.

    Another layer of Management.

    Product Manager supervises product

    category Managers.

    Product Manager emanating out to various

    departments.

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    Research

    &

    Development

    Packaging

    Publicity

    Purchasing

    Publicity

    Sales Force

    Market Research

    Fiscal

    Legal

    Media

    Promotion

    Services

    Advertising

    Agency

    Product

    Manager

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    Advantages

    Specifically Brand Managers.

    Expert in their Product area.

    Manage a Brand for a Short Time.

    Focus on building Market Share.

    Disadvantages Not have enough authority.

    Rely on Persuasion of other departments.

    Rarely achieve Functional Expertise.

    Costly.

    More focus on building market share not on

    Customer relationship.

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    Market Management

    Organization

    Companies that produces many products blowing into

    many markets.

    Customer falls into different user groups with different

    buying preferences and practices.

    Canon sells its fax machines to Consumers, Business

    and Govt. Markets.

    U.S Steel sells its steel to Railroad, Construction and

    Public Utility Industries.

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    Matrix Management Organization

    Many products flowing into many markets.

    Multiproduct, Multimarket company.

    Costly

    Creates conflicts.

    Cost of supporting all the managers.

    Questions about where authority and responsibility

    should reside.

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    Product Management

    Sales Manager(North)

    Sales Manager

    (South)

    Sales Manager

    (East)

    Sales Manager

    (West)

    P.M 1 P.M 2 P.M 3 P.M 4

    Sale s

    Manag

    eme

    nt

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    Evolution of Marketing Organization in

    Indian Firms

    The Manufacturing Era : In this government decidedthat what

    and how much had to be produced. When the government initiated the

    Five Year Plan, the country had to import almost everything and hencethe focus was on creating a manufacturing base in the core sector and

    also in other areas. Hence, while public sector units were created in

    product groups like steel, cement, petrochemicals etc., private sector

    units came forward to set up up-stream units. Since licenses arerequired to set up manufacturing units and governmental policys focus

    was on providing the basic needs of the teeming millions in the

    country .

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    Structure of Marketing Organization in The

    Manufacturing Era

    Chairman/Managing

    Director

    Manufacturing Finance Commercial

    PurchaseSales/

    Distribution

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    .The Sales Era : As India entered in 1970s, the scenario started

    changing. Though government continued to suspect the foreign privateinvestment and the import policy was still restricted, domestic firms were

    allowed to enter many sectors. Example, in commercial steel tube

    manufacturing, may units like Bharat Steel Tubes, Jain Steel Tube,

    Zenith Steel Tube, and so on were allowed to set up shop and thus

    complement to the Indian Tube Companys manufacturing base.

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    Structure of Marketing Organization inThe SalesEraChairman/Managing

    Director

    General Manager

    (Manufacturing)

    General Manager

    (Finance)

    General Manager

    (Commercial)

    Purchase

    ManagerManager

    Taxation

    Plant

    Production

    Manager

    R & D

    Manager

    Manager

    (Sales)

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    The Era of Technology and Price Wars: The 1980s

    were characterized by the technology push, the desire to upgrade

    ones standard of living, and more disposable incomes all of

    which helped creating new demand and competition in the

    industry.

    The technology push, the desire to upgrade ones standard of

    living, and more disposable incomes all helped create new

    demand and competition in the industry. More and more firms

    came in. Indian firms responded to the changing environment by

    penetrating the market through an expanded distribution network,offering low-priced products. Heavy advertising and promotions

    were now considered essential ingredients of Marketing.

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    V.P Production

    Chief Executive

    V.P R&D V.P. Finance V.P Marketing

    Marketing Services Sales

    Production Management and

    Marketing ResearchAdvertising and Promotion Distribution

    (A)

    Chief Executive

    V.P R&D V.P Finance V.P Marketing

    Production Manager

    (Advertising and Promotion)

    Sales

    Manager

    V.P ProductionGeneral Manager

    Purchase

    Marketing Research Manager

    (More Common in Pharmaceutical

    Companies)

    (B)

    Structure of Marketing Organization in Technology

    and Price Wars

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    The Information and Marketing Era : Thegovernment opened the doors of the Indian economy to

    foreign private investment. These changes in the Indian

    Market now pose newer threats to Indian Firms. Nowincreasingly important that both quantitative and qualitative

    market research be carried out before taking any strategic

    decision. The strategic role of product manager is now being

    realized.

    Chief Executive

    R&D Finance Marketing

    General Manager Sales

    Advertising Manager (Deciding

    on Advertising Strategies)

    Manufacturing General Manager HRD

    Service Manager

    (for Training or Personnel)Product Manager (Pricing, Product

    and Distribution, Decisions, and

    Marketing Research )

    Present Marketing Organization

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    Present Marketing Organization

    Chairman

    R & D Finance Marketing Manufacturing

    StaffServices

    Line Operations Engineering Production

    AdvertisingProduct

    Planning

    Marketing

    Research

    Public

    Relation

    Warehousing Sales Force Product ServiceCustomer

    Service

    Transport Inventories

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    Importance of Marketing Organization

    Earning Maximum Profit

    Vehicle for Marketing Decision

    Convert Customer desire into product

    Shift in Environmental Factor

    Integrating and Coordination

    It provides flexibility

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    Factors Affecting Marketing

    Organization

    Relationship between Line and Staff

    Level and Spans must be carefully planned

    Effective Coordination

    Clear Job Specification

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