Marketing from Source - Turn ON Your Marketing Engine, Attract Customers, Light Up Your Business

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Unlock Your Success Digitally Marke&ng from Source How to Turn ON Your Marke&ng Engine to A:ract Customers and Light Up Your Business @justONbrommel © 2014

description

What is the highest form of marketing? Find your brand's source, sweet spot, and place of power. Turn ON your customers and turn ON viral marketing. (Get out of your head, and INTO YOUR HEART.) Learn how to bridge Conscious Capitalism with Digital Marketing to attract customers - Lean Business Canvas - Customer-centric Marketing Automation - Top 10 KPIs for eCommerce, Blogs/Publishers, Lead Generation Sites - Recommended SMB Technology Stack (CMS, cart, email, affiliate, tracking, analytics, social, optimization) - Remarketing = 1000% ROI - s Tarot deck

Transcript of Marketing from Source - Turn ON Your Marketing Engine, Attract Customers, Light Up Your Business

Page 1: Marketing from Source - Turn ON Your Marketing Engine, Attract Customers, Light Up Your Business

Unlock Your Success Digitally

Marke&ng  from  Source  How  to  Turn  ON  Your  Marke&ng  Engine  to  

A:ract  Customers  and  Light  Up  Your  Business  

@justONbrommel    ©  2014  

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Founder,  Advisor,  Investor,  CEO,  CMTO  Juston  Brommel  is  dedicated  to  shi<ing  the  trajectory  of  life  on  planet  earth  through  an  inspired  transformaBon  of  the  business  sector.    His  inspiraBon  comes  from  a  lifelong  journey  of  self-­‐discovery  and  a  deep  reconnecBon  with  heart-­‐based  wisdom.    

Brommel  is  a  results-­‐driven  business  professional  and  serial  entrepreneur  who  has  been  in  leadership  roles  in  venture  funded  businesses  since  1998.    His  proven  ability  to  unlock  success  in  digital  channels  in  Fortune500's  and  high-­‐growth  startups  empowers:  Responsys,  (acquired  by  Oracle),  StubHub  (acquired  by  eBay),  Philosophy  (acquired  by  Coty,  Inc.)  and  Virgin  America.    

He  has  launched  numerous  startups  including  INBOX  MarkeBng  which  was  acquired  by  Responsys  and  later  went  public  (NASDAQ:  MKTG)  prior  to  being  acquired  by  Oracle.    Brommel's  IP  fuels  Responsys's  award-­‐winning  "Interact  Program"  enterprise  so<ware  module.    

He  went  on  to  serve  as  CMO/COO  at  Xfire,  where  he  increased  moneBzaBon  twenty-­‐fold  to  bring  the  company  to  break  even  on  cash  flow  within  90  days.    This  was  accomplished  through  a  new  conversion  funnel  and  viral  program,  an  enBrely  new  UI/UX  for  Xfire's  program,  the  implementaBon  of  a  complex  business  analyBcs  infrastructure  and  the  gathering  of  several  million  dollars  in  Venture  Capital.      

Juston’s  leading-­‐edge  direct  response  markeBng  methodologies  and  user  interface  designs  are  widely  recognized  as  industry  standards.    He  currently  spends  his  Bme  invesBng  in  and  advising  startups,  managing  his  poreolio  of  business  ventures,  and  speaking  at  industry  events.  

@justONbrommel    ©  2014  

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@justONbrommel    ©  2014  

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What  is  Conscious  MarkeBng?  

@justONbrommel    ©  2014  

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Conscious  Business  

@justONbrommel    ©  2014  

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Finding  Your  Sweet  Spot  

@justONbrommel    ©  2014  

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Speak  from  Your  Source  of  Power  

@justONbrommel    ©  2014  

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Part  I  –  Marke7ng  from  The  Sweet  Spot  

Finding  Your  Source  of  Power  

@justONbrommel    ©  2014  

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Mastery  Tip  #1  -­‐  Conduct  Business  from  Source  InspiraBon  

Warning:  results  may  exceed  expecta7ons  

@justONbrommel    ©  2014  

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Many  Reflec7ons…  Powered  from  One  Light  

The  Disco  Ball  Effect….  

@justONbrommel    ©  2014  

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How  Do  I  Market  from  Source?  

@justONbrommel    ©  2014  

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Step  2  –  Tap  Into  Your  Deepest  Inspired  Guidance  (from  the  Universal)  

©  alexgrey.com  @justONbrommel    ©  2014  

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Step  3  –  Share  Your  Most  AuthenBc  InspiraBon  with  the  Marketplace  

©  Markhensonart.com  @justONbrommel    ©  2014  

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Step  4  –  Watch  the  Marketplace  Come  Alive  and  Market  Your  Business  for  You  

@justONbrommel    ©  2014  

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Examples  of  Life  Suppor7ng  Companies  

DemocraBzed  Resource  Sharing   Customers  First  

Nurture  Employees   Sustainable,  Transparent   One  for  One   Beqer,  Cheaper  

Open  Source,  Eco   Not  Wal-­‐Mart   TransformaBonal   Local,  Organic,  Healthy  

@justONbrommel    ©  2014  

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Master  Tip  #2  –  Want  to  Turn  On  Your  Business…  Turn  on  Your  

Customers!  Warning:  produces  best  results  

possible  

@justONbrommel    ©  2014  

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A  BUSINESS’S  HIGHEST  PURPOSE  is  to  Reconnect  the  Marketplace  with  Source  (of  Life)  

•  If:  Experience  =  disconnecBon  from  Source  

•  Then;  Fulfillment  =  reconnecBon  with  Source  @justONbrommel    ©  2014  

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There  are  Two  Energies  in  Life:  Living  &  Dying  Which  Does  Your  Business  Foster?  

@justONbrommel    ©  2014  

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So  How  Do  I  Grow  My  Business  Digitally?  

@justONbrommel    ©  2014  

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Part  II  –  The  Digital  Marke7ng  Playbook  

10  Tools,  Tips,  Tricks  to  Implement  in  Your  Business  Immediately  

@justONbrommel    ©  2014  

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MarkeBng  Starts  with  a  Corporate  “Go2Market  Strategy”  

Don’t  Go  Chasing  Rainbows….  SBck  to  Your  Corporate  Strategy!  

What to Sell

Where to Sell

How to Sell

Business Model

@justONbrommel    ©  2014  

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Every  Business  Should  Have  3  Separate,  Sequen-al  Levels  of  Planning  

•  Step  1  -­‐  Corporate  Strategy  –  The  C-­‐Level  Hats  should  decide:  

•  Business  Model,  Financial  Plan,  Go-­‐to-­‐Market  Strategy,  •  Clearly  Defined  Goals  •  Resource  Levels  &  LimitaBons  •  Matched  to  Market  Timing  

•  Step  2  -­‐  Tac&cal  Strategy  –  The  VP  Hats  should  decide:  

•  How  to  Execute  the  Plan  

•  Step  3  -­‐  Tac&cal  Execu&on  –  The  ExecuBon  Hats  should  execute  

@justONbrommel    ©  2014  

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WAIT!  My  Company  Doesn’t  Do  That!  

Before  Compartmentalized  SequenBal  Planning  

@justONbrommel    ©  2014  

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Compartmentalize  Your  Thinking  and  Separate:  Corp  Strategy,  TacBcal  Strategy  and  TacBcal  ExecuBon  

AVer  Compartmentalized  SequenBal  Planning    

@justONbrommel    ©  2014  

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Lean  Tools  Are  a  Framework  for  TesBng  Corp  Strategy  in  Marketplace  

Lean  Canvas  

Strategy  &  Risk  Board  

Validated  Learning  Board  

 Vision  Tac&cal  Strategy  

Tac&cal  Execu&on  

www.leanstack.com  

@justONbrommel    ©  2014  

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Lean  /  Customer-­‐Centric  MarkeBng  OpBmizaBon  

1.  Set/Reset  Goals  

2.  Hypothesize  Path  to  Success  

4.  Listen  &  Measure  

5.  Op&mize  Approach  

• Target  Audience  • Message  /  Offer  • Medium  /  Channels  • Timing  • Budget  • Resources  

@justONbrommel    ©  2014  

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o  ü  o  ü  

o  ü  o  ü  

Lean  Methodologies  

TIP:  Watch  YouTube  vids  and  SlideShare  presentaBons  from  these  authors  

Must  Read  for  Every  SMB  

@justONbrommel    ©  2014  

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Set  KPIs  to  Measure  Results  eCommerce  Site   Lead  Genera&on  Site   Blog  /  Content  Site  

#1   CPA  (Cost  Per  AcquisiBon)    

(Media  Costs  /  #  New  Customers)  

CPA  (Cost  Per  AcquisiBon)    

(Media  Costs  /  #  New  Leads)  

Subscriber  Rate    

(#  Subscribers  /  Unique  Visitors)  

#2   Conversion  Rate  2%  Industry  Avg.  

(#  Orders  /  #  Unique  Visitors)  

Conversion  Rate    

(#  Leads  /  #  Unique  Visitors)  

Leads  /  Sales  Generated    

(#  Leads/Sales  aqributed  to  Blog)  

#3   Cart  Abandonment  Rate    

(%  of  orders  started  &  not  finished)  

Lead  Form  Abandon  Rate    

(%  of  forms  started  &  not  finished)  

Avg.  Ad  Income  Per  Page    

(Total  Ad  Income  /  Total  Pages)  

#4   Average  Order  Value  (AOV)    

(Total  Sales  /  #  Orders)  

Leads  Per  Day/Week/Mo.    

(#  Leads  over  Bme  period)  

Avg.  Ad  Income  Per  Visitor    

(Total  Ad  Income  /  Unique  Visits)  

#5   Products  Per  Order    

(Total  Products  Sold  /  #  Orders)  

Content  Downloads    

(#  Downloads  of  PDFs,  etc.)  

Return  On  Time    

(Total  Time  Invested  /  Benefits)  

#6   Customer  LifeBme  Value    

(Sales  Over  Time  /  #  Customers)  

Revenue  Per  Lead    

(Total  Revenue  /  Total  Leads)  

Return  Visitor  Rate    

(#Return  Visitors  /  Total  Visitors)  

Learn  more:  analy&csacademy.withgoogle.com  @justONbrommel    ©  2014  

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Digital  MarkeBng  is  MulB-­‐channel  

gartner.com/dmtransitmap  @justONbrommel    ©  2014  

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Digital  MarkeBng  Is  a  Bit  Technical  

@justONbrommel    ©  2014  

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“Typical”  Small  Business  Technology  Stack  

Email  Service  Providers  

All-­‐in-­‐One  SoluBons  (Cart,  Affiliate,  Email,  CRM)  

CMS  (Content  Management  Systems)  Shopping  Carts  

Ecommerce  Pla[orms  

ü  ü+   ü-­‐  

ü+  Social  Media  Management  

@justONbrommel    ©  2014  

Bad  Deliverability  Poor  Deliverability  

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“Typical”  AnalyBcs  &  OpBmizaBon  Stack  

Tracking  and  AnalyBcs  

Landing  Pages,  Conversion  Funnels  

Website  User  Experience  OpBmizaBon  (A/B  tesBng)  

ü+  

Web  AnalyBcs   Customer  /  MarkeBng  AnalyBcs   Affiliate  Tracking  

Google  Link  Tracking  

@justONbrommel    ©  2014  

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Conversion  

Acquisi-on  

Persuasion  

Reten-on  

Loyalty/  Referral  

$  

$$$  

$$$$$  

Customer  “Lifecycle”  Management  

Sizeable Opportunity

*Includes  email  opt-­‐in  from  web  and  call  center  (in-­‐bound)  

Social   Direct   Affiliate  Search   Paid  Media   Carbon  World   Other  

Map  Out  Your  Customer  Lifecycle  

@justONbrommel    ©  2014  

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ABC’s  of  SEO  

Search  Engine  Ranking  Factors  

2104  vs.  2013  

•  Link  Farms  R.I.P  •  White  hat  –  

–  Quality,  relevant  content  –  Links  from  authoriBes  on  

your  subject  (“link  juice”  aka  authority  in  Google’s  eyes)  

•  Grey  hat  –  VERY  QUIETLY  buy  links  from  authority  sites  

•  Black  hat  –  AVOID  AT  ALL  COSTS.  Google  blacklist  for  3  years  is  too  costly  

Everything  SEO  -­‐  hqp://slidesha.re/1l9M9yn  @justONbrommel    ©  2014  

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@justONbrommel    ©  2014  

Want  1,000%  ROI?  Start  RemarkeBng!  

Web  Surfer  

Your  Website   User  Leaves  w/out  Purchasing  

Popular  Sites  Online  

User  Comes  Back  

1.  User  Visits  BMW  

Site  

2.  User  Sees  BMW  Ads  Online  

Vendors  

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Facebook  Ad  Buying  Traffic  Hack  –  Get  Clicks  Under  $0.10!  

•  Target  Facebook  Ads  to  your  email  or  phone  list  

@justONbrommel    ©  2014  

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Inbound  MarkeBng:  Landing  Pages  &  Conversion  Funnels  

@justONbrommel    ©  2014  

Landing  Page  #1    

Presell  Benefits  

Landing  Page  #2  Sell  Features  

Cheap  Entry  Product  (i.e.  $7  PDF)  

Landing  Page  #4  

 

Sell  Features  (i.e.  $100  Info  Prod.)  

Landing  Page  #3    

Presell  Benefits  

Landing  Page  #5  

 

Upsell  (i.e.  $300  Coaching)  

YES  (5%)  

YES  (50%)  

YES  (30%)  

YES  (10%)  

YES  (30%)  

Tip  #2  –  Tripwire  

Main  Product/Offer  

Tip  #1  –  Lead  Magnet  

Tip  #3  –  Profit  Maximizer  (Upsell)  

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Lifecycle  MarkeBng:  Right  Message,  Right  Channel,  Right  Time  (1:1  RelaBonships)  

Why  build  a  newsleqer  and  send  it  once?  Instead  build  a  drip  email  to  send  daily!  

@justONbrommel    ©  2014  

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@justONbrommel    ©  2014  

Social  News  Feed,  

Pay2Play  (2%  organic  visibility),    

Brands  &  People  create  

circles,  Great  for  SEO  

 

A  Social  Pic  Timeline,  Mobile,  Lifestyle  Brands,  

90%  <  35yrs  a  

A  Tag-­‐based  Group  Message  Board  (140  characters)  

Professional,  B2B  (Business),  RecruiBng,  Business  Publishing  

68%  Women,  AspiraBonal,  Discovery,  Visual,  CreaBve,  

I  Want  to  be  Validated/

Heard/NoBced    

I  Am  sBll  trying  to  Figure  G+  

Out  

I  Want  to  be  Seen  

I  Am  part  of  a  Group  

ConversaBon    

I  Want  a  Job  or  Business  Deal  

 

I  Want  Stuff…  

Past   Present   Future  

State  of  Presence  

People   Groups/SEO   Pics/Vids   PercepBons   Jobs   AspiraBons  

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The  Age  of  the  Influencer  

@justONbrommel    ©  2014  

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Copy  &  Messaging  are  King  &  Queen  

What  We  Want  to  Say   How  We  Want  to  Say  It  

Primary  Message  

Secondary  Message  

TerBary  Message  (opBonal)  

SupporBng  Points  (opBonal)  Fill  this  out  1st   Fill  this  out  2nd  

Messaging  Matrix  (Your  Guide  for  All  Copy  WriBng,  Social  Media,  PR  MarkeBng)  

Write  Longer  Copy  Using  9-­‐Step  Process  1.  SituaBon  2.  Problem      3.  SoluBon      4.  Benefit  5.  Economic  Value  6.  Comparison      7.  ValidaBon      8.  Procedure  9.  Call-­‐to-­‐AcBon  

@justONbrommel    ©  2014  

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@justONbrommel    ©  2014  

The  Vision-­‐Strategy-­‐ExecuBon  Pyramid  Mapping  MoBvaBons  to  ExecuBon    

Simon  Sinek’s,  Golden  Circle  

 Vision  Tac&cal  Strategy  

Tac&cal  Execu&on  

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QuesBons  &  Answers  

@justONbrommel    ©  2014  

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Resources  •  25  MarkeBng  Terms  You  Should  Know    

@justONbrommel    ©  2014