Marketing from Source - Turn ON Your Marketing Engine, Attract Customers, Light Up Your Business
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Transcript of Marketing from Source - Turn ON Your Marketing Engine, Attract Customers, Light Up Your Business
Unlock Your Success Digitally
Marke&ng from Source How to Turn ON Your Marke&ng Engine to
A:ract Customers and Light Up Your Business
@justONbrommel © 2014
Founder, Advisor, Investor, CEO, CMTO Juston Brommel is dedicated to shi<ing the trajectory of life on planet earth through an inspired transformaBon of the business sector. His inspiraBon comes from a lifelong journey of self-‐discovery and a deep reconnecBon with heart-‐based wisdom.
Brommel is a results-‐driven business professional and serial entrepreneur who has been in leadership roles in venture funded businesses since 1998. His proven ability to unlock success in digital channels in Fortune500's and high-‐growth startups empowers: Responsys, (acquired by Oracle), StubHub (acquired by eBay), Philosophy (acquired by Coty, Inc.) and Virgin America.
He has launched numerous startups including INBOX MarkeBng which was acquired by Responsys and later went public (NASDAQ: MKTG) prior to being acquired by Oracle. Brommel's IP fuels Responsys's award-‐winning "Interact Program" enterprise so<ware module.
He went on to serve as CMO/COO at Xfire, where he increased moneBzaBon twenty-‐fold to bring the company to break even on cash flow within 90 days. This was accomplished through a new conversion funnel and viral program, an enBrely new UI/UX for Xfire's program, the implementaBon of a complex business analyBcs infrastructure and the gathering of several million dollars in Venture Capital.
Juston’s leading-‐edge direct response markeBng methodologies and user interface designs are widely recognized as industry standards. He currently spends his Bme invesBng in and advising startups, managing his poreolio of business ventures, and speaking at industry events.
@justONbrommel © 2014
@justONbrommel © 2014
What is Conscious MarkeBng?
@justONbrommel © 2014
Conscious Business
@justONbrommel © 2014
Finding Your Sweet Spot
@justONbrommel © 2014
Speak from Your Source of Power
@justONbrommel © 2014
Part I – Marke7ng from The Sweet Spot
Finding Your Source of Power
@justONbrommel © 2014
Mastery Tip #1 -‐ Conduct Business from Source InspiraBon
Warning: results may exceed expecta7ons
@justONbrommel © 2014
Many Reflec7ons… Powered from One Light
The Disco Ball Effect….
@justONbrommel © 2014
How Do I Market from Source?
@justONbrommel © 2014
Step 2 – Tap Into Your Deepest Inspired Guidance (from the Universal)
© alexgrey.com @justONbrommel © 2014
Step 3 – Share Your Most AuthenBc InspiraBon with the Marketplace
© Markhensonart.com @justONbrommel © 2014
Step 4 – Watch the Marketplace Come Alive and Market Your Business for You
@justONbrommel © 2014
Examples of Life Suppor7ng Companies
DemocraBzed Resource Sharing Customers First
Nurture Employees Sustainable, Transparent One for One Beqer, Cheaper
Open Source, Eco Not Wal-‐Mart TransformaBonal Local, Organic, Healthy
@justONbrommel © 2014
Master Tip #2 – Want to Turn On Your Business… Turn on Your
Customers! Warning: produces best results
possible
@justONbrommel © 2014
A BUSINESS’S HIGHEST PURPOSE is to Reconnect the Marketplace with Source (of Life)
• If: Experience = disconnecBon from Source
• Then; Fulfillment = reconnecBon with Source @justONbrommel © 2014
There are Two Energies in Life: Living & Dying Which Does Your Business Foster?
@justONbrommel © 2014
So How Do I Grow My Business Digitally?
@justONbrommel © 2014
Part II – The Digital Marke7ng Playbook
10 Tools, Tips, Tricks to Implement in Your Business Immediately
@justONbrommel © 2014
MarkeBng Starts with a Corporate “Go2Market Strategy”
Don’t Go Chasing Rainbows…. SBck to Your Corporate Strategy!
What to Sell
Where to Sell
How to Sell
Business Model
@justONbrommel © 2014
Every Business Should Have 3 Separate, Sequen-al Levels of Planning
• Step 1 -‐ Corporate Strategy – The C-‐Level Hats should decide:
• Business Model, Financial Plan, Go-‐to-‐Market Strategy, • Clearly Defined Goals • Resource Levels & LimitaBons • Matched to Market Timing
• Step 2 -‐ Tac&cal Strategy – The VP Hats should decide:
• How to Execute the Plan
• Step 3 -‐ Tac&cal Execu&on – The ExecuBon Hats should execute
@justONbrommel © 2014
WAIT! My Company Doesn’t Do That!
Before Compartmentalized SequenBal Planning
@justONbrommel © 2014
Compartmentalize Your Thinking and Separate: Corp Strategy, TacBcal Strategy and TacBcal ExecuBon
AVer Compartmentalized SequenBal Planning
@justONbrommel © 2014
Lean Tools Are a Framework for TesBng Corp Strategy in Marketplace
Lean Canvas
Strategy & Risk Board
Validated Learning Board
Vision Tac&cal Strategy
Tac&cal Execu&on
www.leanstack.com
@justONbrommel © 2014
Lean / Customer-‐Centric MarkeBng OpBmizaBon
1. Set/Reset Goals
2. Hypothesize Path to Success
4. Listen & Measure
5. Op&mize Approach
• Target Audience • Message / Offer • Medium / Channels • Timing • Budget • Resources
@justONbrommel © 2014
o ü o ü
o ü o ü
Lean Methodologies
TIP: Watch YouTube vids and SlideShare presentaBons from these authors
Must Read for Every SMB
@justONbrommel © 2014
Set KPIs to Measure Results eCommerce Site Lead Genera&on Site Blog / Content Site
#1 CPA (Cost Per AcquisiBon)
(Media Costs / # New Customers)
CPA (Cost Per AcquisiBon)
(Media Costs / # New Leads)
Subscriber Rate
(# Subscribers / Unique Visitors)
#2 Conversion Rate 2% Industry Avg.
(# Orders / # Unique Visitors)
Conversion Rate
(# Leads / # Unique Visitors)
Leads / Sales Generated
(# Leads/Sales aqributed to Blog)
#3 Cart Abandonment Rate
(% of orders started & not finished)
Lead Form Abandon Rate
(% of forms started & not finished)
Avg. Ad Income Per Page
(Total Ad Income / Total Pages)
#4 Average Order Value (AOV)
(Total Sales / # Orders)
Leads Per Day/Week/Mo.
(# Leads over Bme period)
Avg. Ad Income Per Visitor
(Total Ad Income / Unique Visits)
#5 Products Per Order
(Total Products Sold / # Orders)
Content Downloads
(# Downloads of PDFs, etc.)
Return On Time
(Total Time Invested / Benefits)
#6 Customer LifeBme Value
(Sales Over Time / # Customers)
Revenue Per Lead
(Total Revenue / Total Leads)
Return Visitor Rate
(#Return Visitors / Total Visitors)
Learn more: analy&csacademy.withgoogle.com @justONbrommel © 2014
Digital MarkeBng is MulB-‐channel
gartner.com/dmtransitmap @justONbrommel © 2014
Digital MarkeBng Is a Bit Technical
@justONbrommel © 2014
“Typical” Small Business Technology Stack
Email Service Providers
All-‐in-‐One SoluBons (Cart, Affiliate, Email, CRM)
CMS (Content Management Systems) Shopping Carts
Ecommerce Pla[orms
ü ü+ ü-‐
ü+ Social Media Management
@justONbrommel © 2014
Bad Deliverability Poor Deliverability
“Typical” AnalyBcs & OpBmizaBon Stack
Tracking and AnalyBcs
Landing Pages, Conversion Funnels
Website User Experience OpBmizaBon (A/B tesBng)
ü+
Web AnalyBcs Customer / MarkeBng AnalyBcs Affiliate Tracking
Google Link Tracking
@justONbrommel © 2014
Conversion
Acquisi-on
Persuasion
Reten-on
Loyalty/ Referral
$
$$$
$$$$$
Customer “Lifecycle” Management
Sizeable Opportunity
*Includes email opt-‐in from web and call center (in-‐bound)
Social Direct Affiliate Search Paid Media Carbon World Other
Map Out Your Customer Lifecycle
@justONbrommel © 2014
ABC’s of SEO
Search Engine Ranking Factors
2104 vs. 2013
• Link Farms R.I.P • White hat –
– Quality, relevant content – Links from authoriBes on
your subject (“link juice” aka authority in Google’s eyes)
• Grey hat – VERY QUIETLY buy links from authority sites
• Black hat – AVOID AT ALL COSTS. Google blacklist for 3 years is too costly
Everything SEO -‐ hqp://slidesha.re/1l9M9yn @justONbrommel © 2014
@justONbrommel © 2014
Want 1,000% ROI? Start RemarkeBng!
Web Surfer
Your Website User Leaves w/out Purchasing
Popular Sites Online
User Comes Back
1. User Visits BMW
Site
2. User Sees BMW Ads Online
Vendors
Facebook Ad Buying Traffic Hack – Get Clicks Under $0.10!
• Target Facebook Ads to your email or phone list
@justONbrommel © 2014
Inbound MarkeBng: Landing Pages & Conversion Funnels
@justONbrommel © 2014
Landing Page #1
Presell Benefits
Landing Page #2 Sell Features
Cheap Entry Product (i.e. $7 PDF)
Landing Page #4
Sell Features (i.e. $100 Info Prod.)
Landing Page #3
Presell Benefits
Landing Page #5
Upsell (i.e. $300 Coaching)
YES (5%)
YES (50%)
YES (30%)
YES (10%)
YES (30%)
Tip #2 – Tripwire
Main Product/Offer
Tip #1 – Lead Magnet
Tip #3 – Profit Maximizer (Upsell)
Lifecycle MarkeBng: Right Message, Right Channel, Right Time (1:1 RelaBonships)
Why build a newsleqer and send it once? Instead build a drip email to send daily!
@justONbrommel © 2014
@justONbrommel © 2014
Social News Feed,
Pay2Play (2% organic visibility),
Brands & People create
circles, Great for SEO
A Social Pic Timeline, Mobile, Lifestyle Brands,
90% < 35yrs a
A Tag-‐based Group Message Board (140 characters)
Professional, B2B (Business), RecruiBng, Business Publishing
68% Women, AspiraBonal, Discovery, Visual, CreaBve,
I Want to be Validated/
Heard/NoBced
I Am sBll trying to Figure G+
Out
I Want to be Seen
I Am part of a Group
ConversaBon
I Want a Job or Business Deal
I Want Stuff…
Past Present Future
State of Presence
People Groups/SEO Pics/Vids PercepBons Jobs AspiraBons
The Age of the Influencer
@justONbrommel © 2014
Copy & Messaging are King & Queen
What We Want to Say How We Want to Say It
Primary Message
Secondary Message
TerBary Message (opBonal)
SupporBng Points (opBonal) Fill this out 1st Fill this out 2nd
Messaging Matrix (Your Guide for All Copy WriBng, Social Media, PR MarkeBng)
Write Longer Copy Using 9-‐Step Process 1. SituaBon 2. Problem 3. SoluBon 4. Benefit 5. Economic Value 6. Comparison 7. ValidaBon 8. Procedure 9. Call-‐to-‐AcBon
@justONbrommel © 2014
@justONbrommel © 2014
The Vision-‐Strategy-‐ExecuBon Pyramid Mapping MoBvaBons to ExecuBon
Simon Sinek’s, Golden Circle
Vision Tac&cal Strategy
Tac&cal Execu&on
QuesBons & Answers
@justONbrommel © 2014
Resources • 25 MarkeBng Terms You Should Know
@justONbrommel © 2014