Marketing “Fresh From Florida”

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MARKETING “FRESH FROM FLORIDA” MESSAGING STRATEGIES FOR FLORIDA'S FARMERS

Transcript of Marketing “Fresh From Florida”

MARKETING “FRESH FROM FLORIDA”

MESSAGING STRATEGIES FOR FLORIDA'S FARMERS

TOPICS/CONCEPTS WE WILL COVER

• Department Divisions and Offices – Collaboration Works!

• History of the “Fresh From Florida” Program

• Division of Marketing and Development

• Follow “Fresh From Florida” Website

• Lifecycle of a Campaign

• Why Brand - FFF Research

FDACS DIVISIONS AND OFFICES

• There are 19 divisions and offices within the Florida Department of Agriculture and Consumer

Services

• The Division of Marketing and Development works closely with many of these, including:

• Agricultural Environmental Services

• Animal Industry

• Aquaculture

• Consumer Services

• Food, Nutrition and Wellness

• Food Safety

• Plant Industry

“FRESH FROM FLORIDA” PROGRAM

• The Florida Agricultural Promotional Campaign was created by the 1990 Florida Legislature

• Membership is either $50 or free

• Annual renewal due on the first of the anniversary month

• Allows members to access and use the FFF logo on fresh product and signage, social media, etc.

• Allows members who use Florida-grown products to use the FFF Made With… logo on product labels

• Logo Incentive Program pays up to $1,500 to members who use the FFF logo on packaging

• Offer Point of Purchase materials to retailers of FFF products

• Participation in events at trade shows (co-exhibiting and/or discounts)

DIVISION OF MARKETING AND DEVELOPMENT

• Promote the “Fresh From Florida” brand on behalf of industry participants

• Work to connect members with buyers (grocery stores/retailers, consumers)

• Domestic

• International

• Maintain contact with industry to understand issues and latest developments

• Work with industry to develop marketing strategies for commodity promotion

• Attend industry meetings and functions

• Conduct in-depth research to determine upcoming target markets (products and demographics) and logo recognition

MARKETING AND DEVELOPMENT OFFICES AND BUREAUS

Industry Communications

• Member Recruitment in “Fresh From Florida”

• Benefits of Membership• Collaboration• Communicating the Agriculture

Message

Seafood and Agriculture Marketing

• Campaign Development• Partnerships

Trade Development

• Retail Relationships• Trade Shows• SUSTA and Exporting

Strategic Development

• Market Research and Reporting• Surveys and Data Collection• Commodity-specific Reporting

Education and Communication

• Media Campaigns• Social Media• Culinary Development• Graphics Services

State Farmers Markets

• 12 Locations Throughout Florida• Assist Growers with Distribution and

Processing of Florida Products

LOGOS

MARKETING TOOLS

#FOLLOWFRESHFROMFLORIDA WEBSITE

• Join the “Fresh From Florida” Club for recipes, newsletter and special discounts with partners

• See videos featuring Florida farmers

• Recipes and videos featuring delicious Florida products

• Get garden tips and find certified professionals

• Become an agritourist

RECIPE DEVELOPMENTFLORIDA CHICKEN AND VEGETABLE FRIED RICE

LIFECYLE OF A CAMPAIGN

• Identify commodity/agriculture sector

• Set goals for promotion

• Determine what marketing strategies will be used

• Determine a funding strategy

• Work with associations or producers as needed

• Implement each campaign element

• Assess ROI data to determine campaign impact

HORTICULTURE PROMOTION

Social Media #Follow Website

Partner with FNGLA

DIY VideosTrade Events

and Sponsorships

Garden Center

Promotion

SOCIAL MEDIA

DIY VIDEO

TRADE EVENTS AND SPONSORSHIPS

• The Florida Nursery, Growers and Landscape Association, the largest state nursery and landscape association in the country, hosts two trade shows each year

• Tropical Plant International Expo (TPIE) in January

• The Landscape Show in August

• Marketing staff set up and run 20 x 20 exhibit space

• Marketing staff recruit horticulture FFF companies to c0-exhibit

• Department provides sponsorships for events

• Department staff attend and are a sponsor of annual convention

• May include SUSTA Inbound and Outbound missions

GARDEN CENTER PROMOTION

• Garden centers in the Midwest, Texas, Mid-Atlantic, and Northeast regions

• Create promotions that fit into their marketing mix, featuring FFF logo

• In-store signage and circulars

• Social media

• Newspaper/radio ads

• Online and print magazines

• Report sales lift and show proof of deliverables at end of campaign

GARDEN CENTER DELIVERABLES

GARDEN CENTER RESULTS 2020

One retailer saw a 42.5 percent sales increase in first 10 weeks of 2020 and utilized digital advertising twice to 160,000 email subscribers.

One retailer saw the tropical plant category help sales increase 17 percent in April.

MEASURING CAMPAIGN SUCCESS

• Salesforce data entry pre- and post-campaign assists in gauging whether target

goals have been met

• ROI ratio to costs calculations help determine campaign efficiency

• ROR is an important, intangible factor

• How many people have seen the campaign, how have sales and/or awareness

increased, what has been the impact on industry?

• Celebrate, re-evaluate, reconfigure – what is next?

TRADE DEVELOPMENT AND RETAILERS

• Trade Development staff meet with retailers to determine incentive per ad

• Establish whether outside funding will impact incentives

• Set timeline for promotion and offer commodity-specific ideas when applicable

• Be willing to pivot quickly when necessary, e.g. early or delayed harvest,

weather events, pandemic, transportation issues, etc.

• Tracking throughout the promotion is key to gauging promotional depth and

impact

GROCERY STORE PARTNERSHIPS

• Retailers throughout the United States,

Canada, and the world are offered

incentives to promote Florida agricultural

commodities through circular ads, in-store

displays, and sampling events

• The “Fresh From Florida” logo is utilized in

their marketing efforts

CRISIS AND RESPONSE –WHAT HAPPENS WHEN THINGS GO WRONG?

• 2008 food safety incident – 1,442 cases of

salmonellosis

• Fresh tomatoes or Mexican hot peppers?

• Recall wreaked havoc on Florida tomato market

• FDACS retail teams worked with retailers by

increasing incentives to promote Florida tomatoes

• https://en.wikipedia.org/wiki/2008_United_Stat

es_salmonellosis_outbreak

WHY BRAND?

• A company’s brand is its corporate

identity

• How do consumers view it?

• How identifying SWOT components

can keep a company on track

• McDonald’s - #1 market leader in the

fast food category – are you lovin’ it?

“FRESH FROM FLORIDA” LOGO ON THE LABELIMPACT ON PURCHASE INTENT

WILLINGNESS TO PAY MORE FOR “FRESH FROM FLORIDA” ON THE LABEL

CONTACT INFORMATION

Melissa Hunt

Florida Department of Agriculture and Consumer Services

P.O. Box 547946

Orlando, Florida 32854-7946

[email protected]

850-841-0086