1 Chapter 9 Integrating Marketing Communications 1: Mass Communications Techniques.
Marketing chapter 9[1]
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Transcript of Marketing chapter 9[1]
Ch 9 -1 Copyright © 2011 Pearson Education
Principles of Marketing, Arab World Edition
Philip Kotler, Gary Armstrong, Anwar Habib, Ahmed Tolba
Presentation prepared by Annelie Moukaddem Baalbaki
CHAPTER NINENew-Product Development and Product Life-Cycle Strategies
Lecturer: Insert your name here
Ch 9 -2 Copyright © 2011 Pearson Education
New-Product Development and Product Life-Cycle Strategies
Topic Outline
9.1 New-Product Development Strategy
9.2 New-Product Development Process
9.3 Managing New-Product Development
9.4 Product Life-Cycle Strategies
9.5 Additional Product and Service Considerations
Ch 9 -3 Copyright © 2011 Pearson Education
New-Product Development Strategy
Acquisition refers to the buying of a whole company, a patent, or a license to produce someone else’s product.
New product development refers to original products, product improvements, product modifications, and new brands developed from the firm’s own research and development.
Two ways to obtain new products
Ch 9 -4 Copyright © 2011 Pearson Education
New-Product Development Strategy
Ch 9 -5 Copyright © 2011 Pearson Education
Reasons for new product failure
The New-Product Development Process
Ch 9 -6 Copyright © 2011 Pearson Education
The New-Product Development Process
Idea generation is the systematic search for new-product ideas.
• Sources of new-product ideas- Internal- External
Idea Generation
Ch 9 -7 Copyright © 2011 Pearson Education
The New-Product Development Process
Internal sources refer to the company’s own formal research and development, management and staff, and “intrapreneurial” programs.
External sources refer to sources outside the company such as customers, competitors, distributors, suppliers, and outside design firms.
Idea Generation
Ch 9 -8 Copyright © 2011 Pearson Education
The New-Product Development Process
• Identify good ideas and drop poor ideas
• R-W-W Screening Framework:– Is it real?– Can we win?– Is it worth doing?
Idea Screening
Ch 9 -9 Copyright © 2011 Pearson Education
The New-Product Development Process
Product idea is an idea for a possible product that the company can see itself offering to the market.
Product concept is a detailed version of the idea stated in meaningful consumer terms.
Product image is the way consumers perceive an actual or potential product.
Concept Development and Testing
Ch 9 -10 Copyright © 2011 Pearson Education
The New-Product Development Process
The marketer’s task is to:
• Develop the new product into alternative product concepts
• Find out how attractive each concept is to customers
• Choose the best one
Concept Development
Ch 9 -11 Copyright © 2011 Pearson Education
The New-Product Development Process
Concept testing refers to testing new product concepts with groups of target consumers.
Concept Testing
Ch 9 -12 Copyright © 2011 Pearson Education
The New-Product Development Process
Marketing Strategy Statement
Marketing strategy development refers to the initial marketing strategy for introducing the product to the market. It consists of three parts:
1st: Describes the target market; planned value proposition; sales, market share, and profit goals for the first few years.
2nd: Outlines the product’s planned price, distribution, and marketing budget for the first year.
3rd: Describes the planned long-run sales, profit goals, and marketing-mix strategy.
Marketing Strategy Development
Ch 9 -13 Copyright © 2011 Pearson Education
The New-Product Development Process
Business analysis involves a review of the sales, costs, and profit projections to find out whether they satisfy the company’s objectives.
Business Analysis
Ch 9 -14 Copyright © 2011 Pearson Education
The New-Product Development Process
Product development involves the creation and testing of one or more physical versions by the R&D or engineering departments.
• Requires an increase in investment.
Product Development
Ch 9 -15 Copyright © 2011 Pearson Education
The New-Product Development Process
Test marketing is the stage at which the product and marketing program are introduced into more realistic marketing settings.
Provides the marketer with experience in testing the product and entire marketing program before full introduction.
Test Marketing
Ch 9 -16 Copyright © 2011 Pearson Education
The New-Product Development Process
Test Marketing: Types of Test Markets
Ch 9 -17 Copyright © 2011 Pearson Education
The New-Product Development ProcessTest Marketing
Ch 9 -18 Copyright © 2011 Pearson Education
The New-Product Development ProcessCommercialization
Commercialization: Introducing the new product into the market. The company must decide on:
• Introduction timing
• Where to launch the product
Ch 9 -19 Copyright © 2011 Pearson Education
Managing New-Product Development
Successful new-product development should be:
• Customer centered
• Team based
• Systematic
Ch 9 -20 Copyright © 2011 Pearson Education
Managing New-Product Development
Customer-centered new product development focuses on finding new ways to solve customer problems and create more customer satisfying experiences.
• Begins and ends with solving customer problems.
Customer-centered new product development
Ch 9 -21 Copyright © 2011 Pearson Education
Managing New-Product Development
Sequential new-product development is a development approach where company departments work closely together individually to complete each stage of the process before passing it along to the next department or stage.
• Increased control in risky or complex projects
• Slow
Sequential new-product development
Ch 9 -22 Copyright © 2011 Pearson Education
Managing New-Product Development
Team-based new-product development is a development approach where company departments work closely together in cross-functional teams, overlapping in the product-development process to save time and increase effectiveness.
Team-based new-product development
Ch 9 -23 Copyright © 2011 Pearson Education
Managing New-Product Development
Systematic new-product development is an innovative development approach that collects, reviews, evaluates, and manages new-product ideas.
• Creates an innovation-oriented culture
• Yields a large number of new-product ideas
Systematic new-product development
Ch 9 -24 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
Ch 9 -25 Copyright © 2011 Pearson Education
Product development
• Sales are zero and investment costs mount.
Introduction
• Slow sales growth and profits are nonexistent.
Growth
• Rapid market acceptance and increasing profits.
Maturity
• Slowdown in sales growth and profits level off or decline.
Decline
• Sales fall off and profits drop.
Product Life-Cycle Strategies
Ch 9 -26 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
Ch 9 -27 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
Style: A basic and distinctive mode of expression.
Fashion: A currently accepted or popular style in a given field.
Fad: A temporary period of unusually high sales driven by consumer enthusiasm and immediate product or brand popularity.
Product Life Cycle
Ch 9 -28 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
• Slow sales growth
• Little or no profit
• High distribution and promotion expense
Introduction Stage
Ch 9 -29 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
• Sales increase
• New competitors enter the market
• Price stability or decline to increase volume
• Consumer education
• Profits increase
• Promotion and manufacturing costs gain economies of scale
Growth Stage
Ch 9 -30 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
• Slowdown in sales
• Many suppliers
• Substitute products
• Overcapacity leads to competition
• Increased promotion and R&D to support sales and profits
Maturity Stage
Ch 9 -31 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
• Market modifying
• Product modifying
• Marketing mix modifying
Maturity Stage: Modifying Strategies
Ch 9 -32 Copyright © 2011 Pearson Education
Product Life-Cycle Strategies
• Maintain the product
• Harvest the product
• Drop the product
Decline Stage
Ch 9 -33 Copyright © 2011 Pearson Education
Additional Product and Service
Considerations
Public policy and regulations regarding developing and dropping products, patents, quality, and safety.
Product Decisions and Social Responsibility
Ch 9 -34 Copyright © 2011 Pearson Education
Additional Product and Service
Considerations
Determining what products and services to introduce in which countries.
• Standardization versus customization
• Packaging and labeling
• Customs, values, laws
International Product and Service Marketing
Ch 9 -35 Copyright © 2011 Pearson Education
Summary of Product Life-Cycle Characteristics
Ch 9 -36 Copyright © 2011 Pearson Education
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Ch 9 -37 Copyright © 2011 Pearson Education