Market Position Statement Voluntary Sector Forum

26 May 2015

Purpose of the session

Provide updates on progress so far on: Market shaping and Market Position Statement (MPS) Engaging with voluntary sector market

Discuss next steps

Market Shaping The Care Act places new duties on local authorities to

facilitate and shape their market for adult care and support as a whole, so that it meets the needs of all people in their area who need care and support, regardless of the way it is funded.

Voluntary sector has a role as:o Provider of serviceso To help influence and shape the market

• Example: Help to live at home event – April 2015

Market Shaping / making a difference for residents Duty on councils to facilitate diverse, sustainable, high quality services in their area. Benefits will include:Providing people with meaningful choice regardless of who pays for their care Greater focus on outcomes and wellbeingPromoting quality services which include appropriately trained workforceProviding services that respond to the fluctuations and changes in people’s care and support needs

Updates on progress so far

• Market Position Statement (MPS) event held 22 January 2015 • Details on the event:

http://www.richmond.gov.uk/home/services/adult_social_care/adult_social_care_policy/the_care_act/care_act_providers/care_act_providers_events.htm

Provider Reference Group set up and meeting monthly Engagement Plan agreed by the MPS Steering Group and

signed off by the Provider Reference Group (Engagement Plan to be published pending Care Delivery Board approval)

Provider Reference GroupArea Details

Membership • Wide range of providers from following areas : home support, learning disabilities, nursing and residential care homes, personalisation, voluntary sector (e.g. CILS and Carers Hub)

Frequency • Monthly

Role and responsibilities of the group

• Review the current Market Position Statement and highlight areas for development and clarification

• Represent the views of their sector fairly • Develop ideas and generate solutions in order to provide high quality

services for residents of Richmond • Promote innovation and partnership working • Liaise with others outside the Group about ideas for improvement • Promote greater understanding of the total market for care and identify

any gaps in provision. • Be aware of, and actively support improvements in business efficiency

Outcomes of market engagement

How can voluntary sector organisations influence the market shaping process

Engaging with the Council and its partners as part of:Community involvement – influence of users, carers and communitiesStrategic involvement - ensuring that voluntary sector has a voice in shaping the market Ongoing engagement - via regular communication with the provider market via the Provider ForumsThe commissioning cycle for incoming procurement exercises - (information sharing; consultation or engagement; participation and co design)

2015 2016

Level of engagement in 2015/2016

Learning Disabilities Residential and Supported Living Services – Additional Phases

Supporting people (Tenancy Support, Domestic Abuse)

Help to Live at Home

Carers Hub Service

Advocacy Services

Home Maintenance service

Community Equipment

World Rugby Cup

Community engagement Ongoing engagement via different Provider forums

Examples of engagement Event Date Engagement category Symbol

Carers Week 8 -14 June 2015 Community engagement

Elder Abuse Awareness Day

15 June 2015 Community engagement

National Homecare Open Day

20 May 2015 Community engagement

Dignity in Care Awards Tbc - July 2015 Community engagement

Disability Awareness Day

12 July 2015 Community engagement

Disability Week 6 – 14 July 2015 Community engagement

Prudential Ride London 1-2 August 2015 One Off Community engagement

World Alzheimer`s Month

August 2015 Community engagement

National Dementia Carers Day

September 2015 Community engagement

Next steps Refresh the Market Position Statement document

in partnership with the Providers Reference Group by August 2015

Hold a launch event in September 2015 for the Market Position Statement

Continue to work in partnership and co design services with all relevant stakeholders to meet the residents` care and support needs

Questions/suggestions

Anca CostinasJoint Commissioning Manageranca.costinas@richmond.gov.uk