Market Forces - Engage Customer · Market Forces How the customer journey took a museum up a brand...

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Market Forces How the customer journey took a museum up a brand new street. Antony Robbins, Director of Communications, Museum of London Customer Engagement Summit 8 November 2016

Transcript of Market Forces - Engage Customer · Market Forces How the customer journey took a museum up a brand...

Market Forces How the customer journey took a museum up a

brand new street.

Antony Robbins, Director of Communications, Museum of London

Customer Engagement Summit 8 November 2016

@antony_robbins

@MuseumofLondon

Instagram: antonyrobbins1906