Mark Warner Beach Resorts Summer 2015

Beach Resorts 2015

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Still independent and fully bonded

As Mark Warner builds up to its 40th anniversary, I’m

proud, as MD, to introduce you to our 2015 beach

holidays portfolio. We’ve also been celebrating winning

a whole raft of awards over the past couple of years,

including Best Medium Activity/Sports Holiday Company

and Best Medium All Inclusive Holiday Company in the

British Travel Awards.

What’s the secret of our success? We believe it’s our

combination of wonderful hand-picked staff and

carefully selected Mediterranean resorts packed with

fantastic activities, top-notch facilities and highly

regarded childcare, all situated on lovely beaches.

Isn’t it time to discover – or rediscover –

why Mark Warner holidays lead the fi eld?

Book on-line markwarner.co.ukOr call us on 0844 273 6200or visit your local Travel Agent

Welcome to another Summer season with Mark Warner Holidays to make you smile 2

Travel in style 4

Hand-picked resorts 6

Above and beyond 8

Watersports 10

Tennis 14

Mountain biking 16

Aerobics and fi tness 18

Viva and spas 20

Childcare 22

Indy Club 24

Fun for adults too 26

Which Beach Resort? 28

Greece

Levante Beach Resort 32

Lemnos Beach Resort 38

Lakitira Beach Resort 44

Helona Hotel 50

Turkey

Sea Garden Beach Resort 56

Sardinia

Perdepera Beach Resort 62

Corsica

San Lucianu Beach Resort 68

Portugal

Ocean Club Beach Resort 74

Essential information 80 – 97

Contents

David HopkinsManaging DirectorDavid Hopkins

www.markwarner.co.uk Reservations 0844 273 62002

A Mark Warner holiday is no ordinary holiday. Our refreshing ingredients and relaxing approach are the reason so many of our guests return time and time again. You’ll know from the moment you arrive to spectacular views and crystal clear waters that you’re in for a special time.

With so much included, from watersports and activities to fabulous food and professional childcare, you can be as active or laid back as you like. What’s more, with our ever helpful staff on hand, assistance, encouragement and coaching are never far away when you want them.

Whether you’re travelling with your family, solo or as a group of friends, you’ll discover like-minded guests enjoying our unique atmosphere, all summer long.

Holidays to make you smile

5

There’s nothing better than a smooth journey and relaxing start and fi nish to your Mark Warner holiday. So we are pleased to confi rm that we are continuing our successful partnership with British Airways for the 2015 summer season.

You can fl y to Greece, Turkey, Corsica and Sardinia with British Airways and departures leave from Heathrow’s state-of-the-art Terminal 5. Conveniently, most fl ights leave at breakfast time between 7.30am and 9.30am, so you should arrive relaxed and ready for your holiday. If you prefer to travel a little later in the day, our fl ight to Cagliari for Perdepera leaves at lunchtime.

Ocean Club fl ights to Portugal are to and from London Gatwick with Monarch Airlines.

Flights from Manchester Airport to a selection of our Greece and Turkey resorts continue to be operated by Monarch Airlines and Jet2.

Travel in style


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Browse through the resort pages of this brochure and you’ll discover a collection of properties that have been hand-picked by our team to deliver the perfect Mark Warner holiday.

Idyllic locations provide the perfect backdrop for our exhilarating watersports, exciting activities, revitalising health and beauty salons, delicious food, professional childcare and plenty of opportunity to escape it all.

Hand-picked resorts chosen with you in mind


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Our team are here to make your holiday. On hand to help when you need them and unobtrusive when you don’t.

We set high standards so you get only the very best. From our qualifi ed nannies who look after and entertain children of all ages, to the waterfront crew who know their craft, you’ll encounter a desire to deliver and infectious enthusiasm that’s hard to beat.

We’ve chefs who cook with passion, tennis coaches who give ace advice and hotel staff who don’t hide behind their desk. They are all waiting to welcome you.

Above and beyond


1010

For sheer exhilaration, nothing beats being out on the water. And when it comes to watersports, we’ve got everything covered. Our qualifi ed watersports staff are on hand to help with fi rst class FREE tuition, and most of our Beach Resorts are RYA recognised training centres, so you can head home with a qualifi cation as well as a tan.

You will fi nd all the latest equipment including performance dinghies, catamarans and kayaks. If you already have some experience you can sail, windsurf or paddle off, confi dent in the knowledge our safety cover is always on hand. If you are a beginner, you can joinin one of our free group lessons.

Children booked into our Junior, Kidz and Indy clubs enjoy activities out on the water alongside new friends as part of their club’s activity schedule.

All of our Beach Resorts are handpicked for their conditions, suitable for a whole range of watersports. And if there’s something particular that appeals to you, it’s worth checking the individual resorts pages as some resorts are more suited to certain sports than others.

On the crest of a wave


Windsurfi ngWith FREE tuition in windsurfi ng included at most of our resorts, there’s no excuse not to have a go. Whether you are experienced or starting out, our range of clinics, private lessons and RYA courses give you the opportunity to master the sport.

We have a wide selection of boards to suit all abilities for both adults and children, from high volume teaching boards to shorter wide style and low volume free-ride boards. All are highly regarded brands such as Tushingham and Starboard.

Windsurfi ng conditions are usually good at all our beach resorts, lighter winds in the morning are ideal for beginners, and strengthening afternoon winds suit the more intermediate. And if you are keen to learn ‘Stand Up’ Paddle Boarding, we have Paddle Boards at most of our resorts.

Sailing Whether you are an adult or child, a complete novice or simply need a refresher, we can help. We operate a variety of FREE sailing sessions and clinics throughout the week tailored to ability and with the aim to get you out on the water as quickly as possible. Simply come along to an informal briefi ng at the start of your holiday to book your spot.

For those looking to accelerate their progress, we have a full range of RYA courses on offer which can be pre-booked in the UK, as well as private one to one tuition.

We have an impressive fl otilla of dinghies and plenty of craft to go round. Our qualifi ed staff will help you choose the right craft and will rig and de-rig boats and boards for you.

Waterskiing & WakeboardingWe have a wealth of experience when it comes to the sport. Whatever your level of ability, rest assured you are in expert hands.

We operate waterskiing and wakeboarding at Lemnos and Levante Beach Resorts in Greece and also Sea Garden Beach Resort in Turkey (through a third party).

These resorts are particularly well suited for waterskiing and wakeboarding often with calm sea conditions. We offer a high quality range of skis, which include standard and wide combo skis for beginners and a good selection of mono/slalom skis, wakeboards, junior skis and kneeboards.

Waterskiing and wakeboarding are provided on a ‘pay-as-you-go’ basis and are booked in resort.

Scuba DivingWe have PADI dive schools at a number of our Beach Resorts. So if you have a passion for diving, or would like to learn, then let the warm, clear waters of the Mediterranean tempt you.

www.markwarner.co.uk Reservations 0844 273 6200 13

14 www.markwarner.co.uk Reservations 0844 273 6200

Whether you want a gentle knock up, a social game or feel it’s time to improve your strokes, you’ll fi nd our facilities and resident coaching staff are outstanding.

With over 30 tennis courts spread across all our Beach Resorts, there is plenty of FREE* use of courts and we provide free loan of HEAD racquets and balls for coaching and casual play. If you are looking to advance your game or just starting out then we have a number of coaching options to choose from. This includes Intensive Tennis Weeks at our Levante and Lakitira resorts, our signature Academy Course and group coaching tailored to ability.

We are keen to encourage the next generation too, so there’s plenty of mini tennis and junior coaching for our younger players from age 3 years upwards.

Please see pages 85 – 86 for further information.

*Court hire at small additional cost in Sea Garden.

Game, set and match

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Mountain biking at our resorts is FREE* of charge – whether you take a guided tour with our experienced bike team or branch out on your own. What’s more, our fl eet of GT Avalanche 4.0 bikes are all brand new and the latest models.

So, if you’d like to leave the comfort of your sunlounger for the day or just a few hours, our guides will take you out on a ride to suit you. Our planned routes are scenic and vary from gentle to challenging. You set the pace.

The GT Avalanche 4.0 bikes are ideal whether you are tackling the slightly more challenging terrain of Corsica or the scenic coastal rides in Sardinia, Greece and Portugal.

*Extra charge (and different equipment) in Sea Garden.

Get out and ride!


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Sample daily schedule08.00 Morning Run or Gentle Walk09.15 Low Impact Aerobics & Stretch10.15 Circuits 11.00 Volleyball11.30 Aqua Fit15.00 Zumba16.00 Water polo17.00 Legs, Bums & Tums18.00 Ab Attack18.30 Pilates/Yoga* * At extra cost

Feeling fi t


Relax, but not for long! If you fancy taking the opportunity to work on your fi tness while you are on holiday, we have plenty of activities to help you feel good and all are included in your holiday price.

There are yoga sessions for body and mind with aerobics classes designed to get your heart rate up. We run Yoga and Pilates courses* during July and August at our Greek beach resorts – Lemnos, Lakitira and Levante Beach.

Plenty of social volleyball, fi ve-a-side football, water polo and other sports are on offer where you can play as hard as you like.

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Take a little time out to pamper yourself while you are away. We offer a reviving range of treatments at our Viva salons to help you look and feel fresh and re-energised.

From manicures to massages and even personal consultations our Viva sports and beauty therapists, who are extensively trained in Elemis products and treatments, are ready to make your holiday more relaxing than ever.

Our Viva salons are available at Lemnos, Lakitira and San Lucianu Beach Resorts. Most other resorts have their own signature spas. Please see individual resort pages for details.

Just the treatment


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Whatever age your children, from four months to 17 years old, we’ve perfected the art of keeping them entertained. What’s more, childcare is pre-bookable. A half day session, every day, is FREE for children booked into our Toddler 2 and Mini Clubs, and full days for the Junior, Kidz and Indy Clubs. We do make a modest charge for the under twos as our staff/child ratio is high.

Our childcare staff provide an inexhaustible range of activities for younger groups from face painting to pool games and mini tennis.

For the older ones, learning to sail, snorkelling, trying windsurfi ng and playing beach volleyball are all part of the fun time we’ll give them.

With full day childcare and a FREE evening crèche available too, it’s easy to plan each day so that the whole family can make the most of what’s on offer.

See pages 87 – 89 for full information on our childcare and children’s clubs.

It’s fun for the kids!


A day’s typical activities10.00 Group windsurfi ng11.00 Beach volleyball15.00 Water polo 16.00 Beach cricket17.00 Kayaking19.30 Indy dinner21.30 Evening entertainment

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Teenagers love their families but there’s a limit to everything! That’s where the Indy Club comes in – it runs throughout the school summer holidays and again at October half term. It’s the perfect opportunity for 14-17 year olds to make new friends while having a great time and it’s included in your holiday cost.

There’s a full programme of daytime activities and evening entertainment designed to keep teenagers amused and occupied. Supervised watersports such as sailing and kayaking are part of a typical day and ‘Indy dinner’, a team challenge and fl oodlit volleyball keep the atmosphere going well into the evening.

Our Indy Club is very popular and places fi ll up fast so we strongly advise you pre-book your free place in the UK prior to departure.

Independence days


Club Mark Warner Weeks

Levante, Greece 6 June

Sea Garden, Turkey 26 September

Across some weeks, we have a number of rooms available with no single supplement, and superb offers for groups of friends. Please visit our website for details.

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Singles, couples and groups of friends enjoy our holidays just as much as families.

There’s an informal range of activities to enjoy from social barbecues to group dinners and sporting pursuits from sailing to fi tness to try. In the evening the hotel bars are the perfect spot to recount the day.

Our Club Mark Warner weeks, introduced to give adult guests the chance to meet other fellow holiday-makers, are not surprisingly very popular. Local excursions and group nights out in good company, combined with all the usual Mark Warner activities, will make your stay memorable.

Fun for adults too


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Your resort and hotel

Family rooms or suites 3 3 3 3 - 3 3 -Single rooms 3 - - - 3 - - -Apartments - - - - - - - 3Inter-connecting rooms 3 3 3 3 3 3 3 -TV in bedrooms with English channels 3 3 3 3 3 3 3 3Hairdryers in rooms 3 3 3 3 3 3 - -

Our resort facilities What’s included in your holiday priceSwimming pool(s) 5 2 3 3 3 2 2 3Adult pool 3 - 3 3 - - 3 3Children’s pool 3 3 3 3 3 3 3 3Windsurfing 3 3 3 3 3 3 3 -Sailing 3 3 3 3 3 3 3 -Kayaking 3 3 3 3 3 3 3 -Stand up Paddle Boarding 3 3 3 3 3 3 3 -Snorkelling 3 3 3 3 3 - 3 -Tennis courts 3 3 3 3 - 3 3 3Mountain biking 3 3 3 3 - 3 3 3Aerobics/Fitness programme 3 3 3 3 3 3 3 3WiFi connection 3 3 3 3 3 3 3 3

Activities at extra costPrivate waterski tuition 3 3 - - 3 - - -Private wakeboard tuition 3 3 - - 3 - - -RYA windsurf tuition 3 3 3 3 3 3 3 -RYA sailing tuition 3 3 3 3 3 3 3 -Scuba diving 3 3 3 3 3 3 - -Adult & children tennis tuition 3 3 3 3 - 3 3 3Pilates/Yoga 3 3 3 3 - - - -Golf 3 - - - 3 - 3 3

Health & Beauty at extra costViva Salon - 3 3 3 - - 3 -Spa 3 - - 3 3 - - -Health & Fitness Centre 3 - - 3 3 - - -Children’s ClubsBaby Club (4 - 11 months) 3 3 3 3 - 3 3 -Toddler Club 1 (1 years) 3 3 3 3 3 3 3 3Toddler Club 2 (2 years) 3 3 3 3 3 3 3 3Mini Club (3 - 5 years) 3 3 3 3 3 3 3 3Junior Club (6 - 9 years) 3 3 3 3 3 3 3 3Kidz Club (10 - 13 years) 3 3 3 3 3 3 3 3Indy Club (14 - 17 years) 3 3 3 3 3 3 3 -

Which Beach Resort is best for you?


Leva

nte Beach

Rhodes

Lemnos B

each

Greece

Lakit

ira

Greece

Helona

Greece

Sea Garden

Turke

yPerdepera

Sardinia

San Lucia

nu

Corsi

ca

Ocean Club

Portu

gal

Welcome to our Resort hotels

GreeceLevante Beach Resort 32Lemnos Beach Resort 38Lakitira Beach Resort 44Helona Hotel 50

TurkeySea Garden Beach Resort 56

SardiniaPerdepera Beach Resort 62

CorsicaSan Lucianu Beach Resort 68

PortugalOcean Club Beach Resort 74

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Levante Beach Resort

Rhodes

Our 5 star Levante Beach Resort on the island of Rhodes was built to Mark Warner’s very own specification, and is modern and contemporary. The resort’s facilities are first class and include a spa, 4 swimming pools, a large children’s paddling pool, 3 restaurants, 6 tennis courts and a number of spacious family suites, some of which have their own swimming pool.

Situated on a long stretch of beach and only 30 minutes drive from historic Rhodes Town and the picturesque ancient village of Lindos, this fantastic resort has all the facilities one could ask for and what’s more, we offer direct flights to Rhodes with British Airways.

Rhodes

Paradisi

LevanteBeach Resort Rhodes

Paradisi

LevanteBeach Resort

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Levante Beach Resort, Rhodes

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3535

Levante Beach Resort

At Levante Beach Resort we have a wide range of accommodation including 92 suites and 7 suites with their own swimming pool. All the rooms come with balcony or terrace, en-suite bath or shower, air-conditioning, fridge, satellite TV and all are furnished in a contemporary style.

Dining at Levante Beach is on a half board basis with meals taken in the main buffet restaurant. In addition there is an à la carte Pan Asian restaurant and during high season, and a modern Greek Taverna open every evening for a supplement. Full board is available at a supplement for those who wish to add lunch.

There are four swimming pools, one of which is indoor. Complimentary beach towels are offered and all pools have plenty of sun loungers and umbrellas for you to nestle under when you fi nally read that book you’ve been meaning to get round to for months.

We have tailor-made our own waterfront centre on the beach and hotel guests can take their pick from the usual array of excellent craft and water-based activities.

There is a purpose-built tennis centre boasting six courts including a fantastic show court, all of which have an astroturf surface and are fl oodlit. Our team of dedicated Mark Warner LTA-qualifi ed tennis coaches are on hand to put you through your paces whatever your standard.

In addition to watersports and tennis, we have free guided bike tours on offer, or you can opt to take out a bike for the day and enjoy the terrain of this lovely island at your own pace.

And children aren’t left out, as they have their own superb air-conditioned Childcare Centre, a children’s swimming pool and outdoor playground.

The hotel has a gym and signature spa so you can pamper yourself to your heart’s content – why not try the exotic aromatherapy massage, a hand or foot treatment or maybe just a ten-minute restorative break in the sauna or steam room.

Accommodation200 roomsDeluxe and Superior TwinsDeluxe and Superior DoublesDeluxe Inter-connectingDeluxe and Superior SuitesDeluxe and Superior Suites with own poolAccessible Twins

Resort activitiesSailing with tuitionWindsurfi ng with tuitionWaterskiing*RYA watersports courses*PADI scuba diving centre*KayakingStand up paddle boardingTennis with tuition*Mountain/Road bikingAerobics & fi tness programmeBeach volleyballTable tennis

Evening entertainment

*At extra cost

See pages 82 – 86for more information

Intensive Tennis Weeks 16 May, 19 Sept

Club Mark Warner Week 6 June

Regatta Week 20 June


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Levante Beach Resort, Rhodes

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DiningHalf board dining is included in the holiday price or pre-book full board to include lunch for £84 per adult and £77 per child (under 12) per week.

Resort facilities3 Restaurants 3 Bars2 Family PoolsAdult poolChildren’s PoolIndoor Pool6 Tennis CourtsHealth SpaShop/Mini MarketChildren’s playground4 Kids ClubsBaby and Toddler Crèches from 4 monthsEvening Crèche ServiceRoom Service

Free WiFi

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8 9

4

67

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1

25

10

12

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15

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1 Reception2 Main Restaurant/Bar3 Childcare centre4 Childrens Play Park5 Kids’ pool6 Tennis Centre7 Tennis show court8 5-aside Football9 Multi-sport court10 Main pool11 Day: Main pool snack bar Night: Greek Taverna12 Architectural ruins13 Adult pool14 Pool suites15 Pan-Asian Restaurant 16 Beach bar17 Waterfront18 Bike Centre

Childcare clubs prices per week

Baby Club Toddler 1 Club Toddler 2 Club Mini Club Junior Club Kidz Club Indy Club 4 mths – 11 mths 1 yr 2 yrs 3 yrs – 5 yrs 6 yrs – 9 yrs 10 yrs – 13 yrs 14 yrs – 17 yrs

£180 £180 FREE FREE FREE FREE FREE

Prices in £s per person sharing a room – half board.Full board option from £84 per adult and £77 per child per week when pre-booked. Room supplements (per person per night) Superior rooms from £8 – £12, Suites from £2 – £8 (plus superior supplement when applicable) and Suites with Private pool from £12 – £27 (plus superior supplement when applicable). Interconnecting rooms from £7 – £15.

Child prices are for children under 12 on return date of travel. Infants are charged £150 per week, with an additional charge for childcare if applicable.

Flights British Airways Charter flight from Heathrow to Rhodes on Saturdays. Jet2 flight from Manchester on Wednesdays. Flying time is approximately 3hrs 45 mins from Heathrow and 4hrs from Manchester.

Flight supplements from £25 for Manchester.

Transfer time to the resort by coach is approximately 30 mins.

Further travel information on pages 90 – 91.

Baby, Toddler 1 & 2, Mini Club sessions 6 mornings, 9am to 12.30pm or 6 afternoons 2.30pm to 5.30pm. 6 full days available on request.Junior and Kidz Club sessions 9am to 12.30pm & 2.30pm to 5.30pm.Please find further childcare information on pages 87 – 89

27 Apr- 04 May- 11 May- 18 May- 25 May- 01 Jun- 08 Jun- 15 Jun- 22 Jun- 29 Jun- 06 Jul- 13 Jul- 20 Jul- 27 Jul- 03 Aug- 10 Aug- 17 Aug- 24 Aug- 31 Aug- 07 Sep- 14 Sep- 21 Sep- 28 Sep- 05 Oct- 12 Oct- 19 Oct- 03 May 10 May 17 May 24 May 31 May 07 Jun 14 Jun 21 Jun 28 Jun 05 Jul 12 Jul 19 Jul 26 Jul 02 Aug 09 Aug 16 Aug 23 Aug 30 Aug 06 Sep 13 Sep 20 Sep 27 Sep 04 Oct 11 Oct 18 Oct 25 Oct

One weekAdult 595 695 857 1245 991 991 991 991 1195 1455 1595 1595 1595 1595 1595 1595 1595 899 899 863 787 787 787 765 1060 1060

Child 2–11 yrs share 357 417 514 747 595 595 595 595 717 873 957 957 957 957 957 957 957 539 539 518 472 472 472 459 636 636

Child 2–11 yrs 536 626 771 1121 892 892 892 892 1076 1309 1436 1436 1436 1436 1436 1436 1436 809 809 777 709 709 709 688 954 954

Two weeks Adult 973 995 2102 2236 1454 1454 1454 1454 1599 1893 2254 2299 2299 2299 2299 2299 1795 1241 1241 1241 1119 998 998 998 1395 - Child 2–11 yrs share 584 597 1261 1342 872 872 872 872 959 1136 1352 1379 1379 1379 1379 1379 1077 744 744 744 672 599 599 599 837 - Child 2–11 yrs 876 896 1892 2013 1309 1309 1309 1309 1439 1704 2028 2069 2069 2069 2069 2069 1616 1117 1117 1117 1007 898 898 898 1256 -

Levante Beach ResortHoliday prices Flights from Heathrow Terminal 5


3939

Lemnos Beach Resort

Lemnos

A tranquil, unspoilt island in the north eastern Aegean, Lemnos is the perfect family getaway. Its peaceful rural location, spacious crèche, short airport transfer and range of accommodation make it fantastic for families. Conditions here are excellent for water sports, mountain biking and tennis or you can relax with pampering treatments in the Viva salon.

The resort’s location near the pretty harbour town of Myrina, with its ruined Venetian castle and waterfront restaurants, offers the chance to experience traditional Greek culture.

Lemnos

LemnosBeach Resort

Lemnos

LemnosBeach Resort

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Lemnos Beach Resort, Lemnos

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4141

Lemnos Beach Resort

This lovely resort is extremely family friendly, but with its spacious layout and excellent facilities it’s got plenty to offer if you are holidaying with friends or as a couple.

The accommodation is made up of 92 rooms which offers 18 family suites, 29 twin rooms, 8 inter connecting pairs and 29 large twins with space for a cot or child’s bed. Rising in attractive terraces up the hillside, the contemporary style rooms all have en suite bathrooms, air conditioning, TVs, fridges, tea and coffee making facilities, hairdryers and private balconies or terraces with sea views.

Dining is offered on a full board basis, with wine at lunch and dinner included. Delicious breakfast and lunch buffets are served in the hotel’s upstairs restaurant, to stunning bay views. Below is the stylish bar, great for a pre dinner drink. Or put your toes in the sand and enjoy a cocktail at the beach bar. Shaded by a grove of trees, it’s open all day for coffee and drinks. Dinners at Lemnos are rather special, barbecued al fresco and served on the main terrace looking out to sea.

The resort’s sandy and gently shelving beach is excellent for watersports and splashing in the shallows. Calm morning seas entice waterskiers before breezes gradually build to create perfect conditions for sailing and windsurfi ng. Other seafront activities are kayaking, stand up paddle boarding, beach volleyball or simply lazing on a sun lounger.

Mountain bikes are also on hand for exploring the countryside or the sights of nearby Myrina. Alternatively enjoy a game of tennis on one of the resort’s four tennis courts, two of which are fl oodlit. Our fi tness instructor runs a daily programme of exercise including aqua aerobics. After all that activity, unwind with a well deserved treatment in the Viva salon.

For children, there is a large air conditioned crèche with outdoor play area and a small children’s pool which is located beside the main swimming pool. Complimentary beach towels are available for everyone.

Accommodation92 roomsTwinsLarge twins Inter connecting roomsFamily suites

Resort activitiesSailing with tuitionWindsurfi ng with tuitionWaterskiing*RYA watersports courses*PADI scuba diving courses*KayakingStand up paddle boardingTennis with tuition*Mountain bikingAerobics and Fitness programmeYoga and Pilates*Beach volleyballTable tennis


*At extra cost



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Lemnos Beach Resort, Lemnos

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DiningFull board dining includes breakfast, lunch and dinner with wine included in the holiday price.

Resort facilitiesRestaurant and terrace barbecue3 barsSwimming poolChildren’s pool4 tennis courtsViva health & beauty salonChildren’s playground4 kids clubs Baby and toddler crèche from 4 months24 hour baby kitchenEvening crèche service

Free WiFi

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1 Reception/Main Restaurant2 Childcare centre3 Pool Bar4 Hotel Bar5 Waterfront Desk6 Tennis Centre7 Beach bar8 Mountain Bike Centre

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5

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Lemnos Beach ResortHoliday prices




Prices in £s per person sharing a room – full board including wine.Room supplements (per person per night) Premium rooms £5 (low season) £8 (high season). Interconnecting rooms from £5 – £12.


Flights British Airways Charter flight from Heathrow to Lemnos on Sundays. Flying time is approximately 3hrs 30 mins from Heathrow. On Thursdays during July and August we also fly from Gatwick to Lemnos (via Samos on the outbound) with Germania Airways.



Baby, Toddler 1 & 2, Mini Club sessions 6 mornings, 9am to 12.30pm or 6 afternoons 2.30pm to 5.30pm. 6 full days available on request.Junior and Kidz Club sessions 9am to 12.30pm & 2.30pm to 5.30pm.Please find further childcare information on pages 87 – 89.

18 May- 25 May- 01 Jun- 08 Jun- 15 Jun- 22 Jun- 29 Jun- 06 Jul- 13 Jul- 20 Jul- 27 Jul- 03 Aug- 10 Aug- 17 Aug- 24 Aug- 31 Aug- 07 Sep- 24 May 31 May 07 Jun 14 Jun 21 Jun 28 Jun 05 Jul 12 Jul 19 Jul 26 Jul 02 Aug 09 Aug 16 Aug 23 Aug 30 Aug 06 Sep 13 Sep

One weekAdult 1195 899 899 899 899 999 1295 1475 1475 1475 1475 1475 1475 1475 820 820 784

Child 2–11 yrs share 717 539 539 539 539 599 777 885 885 885 885 885 885 885 492 492 471

Child 2–11 yrs 1076 809 809 809 809 899 1166 1328 1328 1328 1328 1328 1328 1328 738 738 706

Two weeks Adult 2094 1345 1345 1345 1345 1445 1699 1959 1999 2099 2099 2099 2099 1745 1128 1128 - Child 2–11 yrs share 1256 807 807 807 807 867 1019 1175 1199 1259 1259 1259 1259 1047 677 677 - Child 2–11 yrs 1885 1211 1211 1211 1211 1301 1529 1763 1799 1889 1889 1889 1889 1571 1015 1015 -

Flights from Heathrow Terminal 5 with British Airways


4545

Lakitira Beach Resort

Kos

Lakitira ticks every Mark Warner box with excellent watersport conditions, an award-winning tennis centre, separate adult-only facilities and an expansive range of accommodation to choose from.

A perfect choice for active adults and families looking for a resort with room to spread out and relax.

Kos

LakitiraBeach Resort

Kos

Helona Hotel

Kos


Kos

Helona Hotel

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Lakitira Beach Resort, Kos

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Set in four acres of fl ower-fi lled gardens and with two separate beach areas, suitable for children and adults alike, Lakitira Beach Resort offers plenty of space and outstanding facilities.

The accommodation at Lakitira is spread out amongst the colourful gardens and offers whitewashed villa-style apartments which have been newly refurbished, ideal for families, or very comfortable balconied rooms in the resort’s hotel. All rooms are en-suite, have air-conditioning, fridge, tea and coffee making facilities, safe and hairdryer.

There are 3 restaurants to choose from. The Terrace restaurant offers delicious breakfast and dinner buffets and grills. Try the superb buffet menu on offer in the Italian Trattoria or mezze and fi sh at the courtyard Greek Taverna. Both speciality restaurants are open in the evenings. The Greek Taverna is at a supplementary cost. Snacks, grills and a light lunch are available from the beach snack bar every day.

For action on the water, Lakitira is our fl agship watersports resort and takes some beating. We offer RYA sailing and windsurfi ng courses for adults and children. Normally consistent winds ensure excellent conditions for all, with gentle winds in the morning rising to force 3-5 in the afternoon. We also have a resident dive school run by Indepth, who offer a range of PADI courses.

Our award-winning 11-court Mark Warner tennis centre offers coaching programmes for adults and children. In addition there is plenty of court time for free and social play.

There’s a daily programme of fi tness activities with everything from outdoor aerobics to beach volleyball.

The resort also has exclusive children’s areas including a separate watersports beach with junior equipment.

Accommodation231 roomsTwinsDoublesInter-connecting roomsSmall Family roomMini ApartmentsJunior SuitesMezzanine SuitesSuites

Resort activitiesSailing with tuitionWindsurfi ng with tuitionRYA watersports courses*PADI scuba diving centre*KayakingStand-up paddle boardingTennis with tuition*Mountain bikingAerobics & fi tness programmePilates or Yoga*Beach volleyballTable tennis


*At extra cost


Intensive Tennis Weeks 13 June, 3 Oct


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Lakitira Beach Resort, Kos

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DiningHalf board is included in the holiday price or pre-book full board to include lunch from £70 per adult per week and £58 per child (under 12) per week.

Resort facilities3 Restaurants Snack Bar4 Bars2 Swimming PoolsChildren’s Pool11 Tennis CourtsViva Health and Beauty SalonShop/Mini MarketChildren’s Playground4 Kids ClubsBaby and Toddler Crèche from 4 months24 hour Baby KitchenEvening Crèche ServiceFree WiFi

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Helona Hotel

Lakitira Suites1

8

4

6

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16

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3

15

1 Lakitira Hotel2 Reception3 The Terrace Restaurant 4 Stars Bar 5 Trattoria di Mauro 6 Barefoot Bar7 Breeze Bar8 Waterfront / Adult Beach9 The Snack Bar10 Tennis Centre11 Taverna Platia12 Astroturf Sports Pitch13 Baby Club14 Mini Club15 Family Beach/Kids’ Waterfront16 Junior/Kidz Club17 Toddler Club18 Village Accommodation19 Adult Pool20 Family Pool21 The Aces Bar 22 Mountain Bikes23 Aerobics Area24 Viva Cabana25 Indepth Dive Centre26 Volleyball Court





Baby, Toddler 1 & 2, Mini Club sessions 6 mornings, 9am to 12.30pm or 6 afternoons 2.30pm to 5.30pm. 6 full days available on request.Junior and Kidz sessions 9am to 12.30pm & 2.30pm to 5.30pm.Please find further childcare information on pages 87 – 89.

Prices in £s per person sharing a room – half board.Full board option from £70 per adult and £58 per child per week when pre-booked. Room supplements (per person per night) Premium rooms £7 (low season) £11 (high season). Junior Suite £5 (plus premium supplement when applicable). Hotel Suite/Mezzanine Suite £9. Village Suite £10 (plus superior supplement when applicable). Mini Apartment £10 (plus superior supplement when applicable). Interconnecting rooms from £10.


Flights British Airways Charter flight from Heathrow to Kos on Saturdays. Jet 2 flight from Manchester on Wednesdays. Flying time is approximately 3hrs 45 mins from Heathrow and 4hrs from Manchester.





11 May- 18 May- 25 May- 01 Jun- 08 Jun- 15 Jun- 22 Jun- 29 Jun- 06 Jul- 13 Jul- 20 Jul- 27 Jul- 03 Aug- 10 Aug- 17 Aug- 24 Aug- 31 Aug- 07 Sep- 14 Sep- 21 Sep- 28 Sep- 05 Oct- 12 Oct- 19 Oct- 02 May 09 May 17 May 24 May 31 May 07 Jun 14 Jun 21 Jun 28 Jun 05 Jul 12 Jul 19 Jul 26 Jul 02 Aug 09 Aug 16 Aug 23 Aug 30 Aug 06 Sep 13 Sep 20 Sep 27 Sep 04 Oct 11 Oct 18 Oct 25 Oct

One weekAdult 595 595 595 1195 899 899 899 899 999 1295 1475 1475 1475 1475 1475 1475 1475 820 820 784 716 716 695 695 922 922

Child 2–11 yrs share 357 357 357 717 539 539 539 539 599 777 885 885 885 885 885 885 885 492 492 471 430 430 417 417 553 553

Child 2–11 yrs 536 536 536 1076 809 809 809 809 899 1166 1328 1328 1328 1328 1328 1328 1328 738 738 706 644 644 626 626 830 830

Two weeks Adult 895 895 1790 2094 1345 1345 1345 1345 1445 1699 1959 1999 2099 2099 2099 2099 1745 1128 1128 1128 999 899 899 1128 1495 - Child 2–11 yrs share 537 537 1074 1256 807 807 807 807 867 1019 1175 1199 1259 1259 1259 1259 1047 677 677 677 599 539 539 677 897 -Child 2–11 yrs 806 806 1611 1885 1211 1211 1211 1211 1301 1529 1763 1799 1889 1889 1889 1889 1571 1015 1015 1015 899 809 809 1015 1346 -

Lakitira Beach ResortHoliday prices

5151

Helona Hotel

Kos

A touch of top-end luxury within easy reach of the fantastic Mark Warner facilities at our Lakitira beach resort. Boutique style accommodation is surrounded by a myriad of infinity swimming pools creating an oasis of calm.

For those wanting a 5 star escape with the option of dipping in and out of the Mark Warner activity programme and childcare just along the beach.

Kos


Kos

Helona Hotel

Kos


Kos

Helona Hotel

52

Helona Hotel, Kos

52

5353

Helona Hotel

Helona Hotel feels grand from the moment you arrive. Wide stone steps lead up to the vast reception area, with its stylish bar within and lavish sofas on the outdoor terrace looking out over a large infi nity swimming pool. The hotel boasts 21 swimming pools in total which are subtly dotted around the resort.

The hotel accommodation is made up of spacious and luxurious suites, double and twin rooms with either balcony or terrace and many have direct access to one of the many swimming pools. All rooms have en-suite marble bathrooms, fridges, fl at screen TVs with movie channel, room service menu, hairdryers, safes and indulgent toiletries. The suites and private villas have their own plunge pools.

Dining at Helona Hotel is on a half board basis, with breakfast and dinner taken from the buffet in the main restaurant. There is the superb ‘Thalassa’ à la carte restaurant which overlooks the beach and serves an international menu for both lunch and dinner. In addition there is a beach snack bar for a lighter lunch. There are 2 bars, one of which has live entertainment 6 nights a week.

No stone has been left unturned when it comes to the health spa. It features a total of four treatment rooms including two VIP cabins, a special chromotherapy room, a double Ayurvedic suite and a wet room with a fl oating bed. The spa also has a Hamman, a sauna, and provides a menu of beauty, manicure and pedicure treatments, plus a heated indoor swimming pool and a gym.

For our guests at Helona Hotel, all Mark Warner watersports, tennis, childcare and mountain biking facilities are available at Lakitira Beach Resort (just next door and only a 5 minute walk along the beach). Most facilities are included in your holiday cost, but some are at a small supplement.

Childcare and crèche places at Lakitira Beach Resort are available for children from 4 months upwards but must be pre-booked in the UK.

Accommodation250 roomsDeluxe and Superior TwinsDeluxe and Superior DoublesDeluxe and Superior Pool sharing Deluxe and Superior Family room

Suite with Private pool

Resort activities(Available at Lakitira Resort)

Sailing with tuitionWindsurfi ng with tuitionRYA watersports courses*PADI scuba diving centre*KayakingStand-up paddle boardingTennis with tuition*Mountain bikingAerobics & fi tness programmePilates & yoga*Beach volleyballTable tennis


*At extra cost


Intensive Tennis Week 13 Jun, 3 Octat Lakitira Beach Resort


54

Helona Hotel, Kos

54

DiningHalf board dining including breakfast and dinner in the main restaurant is included in the holiday price.

Resort facilities2 RestaurantsSnack Bar2 BarsSwimming PoolsChildren’s Pool and Play AreaHealth & Beauty SpaGymShopRoom ServiceFree WiFi

55





Prices in £s per person sharing a room – half board.Room supplements (per person per night) Superior room from £7 – £13; Pool sharing rooms from £21 – £33; Suite with private pool from £178 – £222 (per suite per night); Family rooms from £30 (per room per night on selected dates).


Flights British Airways Charter flight from Heathrow to Kos on Saturdays. Jet 2 flight from Manchester on Wednesdays. Flying time is approximately 3hrs 45mins from Heathrow and 4hrs from Manchester.




Helona HotelHoliday prices

11 May- 18 May- 25 May- 01 Jun- 08 Jun- 15 Jun- 22 Jun- 29 Jun- 06 Jul- 13 Jul- 20 Jul- 27 Jul- 03 Aug- 10 Aug- 17 Aug- 24 Aug- 31 Aug- 07 Sep- 14 Sep- 21 Sep- 28 Sep- 05 Oct- 17 May 24 May 31 May 07 Jun 14 Jun 21 Jun 28 Jun 05 Jul 12 Jul 19 Jul 26 Jul 02 Aug 09 Aug 16 Aug 23 Aug 30 Aug 06 Sep 13 Sep 20 Sep 27 Sep 04 Oct 11 OctOne weekAdult 899 1295 999 999 999 999 1099 1395 1575 1575 1625 1625 1625 1625 1625 920 920 884 816 816 795 795

Child 2–11 yrs share 539 777 599 599 599 599 659 837 945 945 975 975 975 975 975 552 552 531 490 490 477 477

Child 2–11 yrs 809 1166 899 899 899 899 989 1256 1418 1418 1463 1463 1463 1463 1463 828 828 796 734 734 716 716

Two weeks Adult 2194 2194 1445 1445 1445 1445 1545 1799 2059 2199 2299 2299 2299 2299 1945 1228 1228 1228 1099 999 999 -Child 2–11 yrs share 1316 1316 867 867 867 867 927 1079 1235 1319 1379 1379 1379 1379 1167 737 737 737 659 599 599 -Child 2–11 yrs 1975 1975 1301 1301 1301 1301 1391 1619 1853 1979 2069 2069 2069 2069 1751 1105 1105 1105 989 899 899 -



1

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1 Reception2 Ulysses Lounge Bar3 Helona Restaurant 4 Helona Wellness Centre 5 Conference Centre 6 Thalassa a La Carte Restaurant7 Almyra Bar8 Ammos Beach Snack Bar9 Tennis Courts10 Children’s Playground & Pool

11 Reception12 Waterfront / Main Beach13 Tennis Centre14 Astroturf Sports Pitch15 Baby Club16 Mini Club17 Family Beach/ Children’s Waterfront18 Junior/Kidz Club19 Toddler Club

20 Mountain Bikes21 Aerobics Area22 Indepth Dive Centre23 Volleyball24 Adults Pool

11

24

20

22 21

15

171819

1613

14

1223

Helona Beach Resort Lakitira Beach Resort

5757

Sea Garden Beach Resort Aegean Coast, Turkey

Sea Garden Beach Resort is our all inclusive hotel outside the cosmopolitan town of Bodrum.

Tucked into gardens, full of pine trees and bougainvillea, this resort has a private beach. This excellent accommodation is a great choice for a laid back and relaxed holiday with the added bonus of all-inclusive value alongside the popular Mark Warner services.

Turkey

BodrumSea GardenBeach Resort

Turkey

BodrumSea GardenBeach Resort

58

Sea Garden Beach Resort, Turkey

58

5959

Sea Garden Beach Resort

Situated just 30 minutes from the town of Bodrum and 50 minutes from the airport, Sea Garden Beach Resort is run by the Swiss company Hapimag and combines excellent service and fi rst class facilities with friendly Turkish hospitality. The hotel overlooks a pretty crescent shaped beach and beautiful gardens.

The hotel offers 285 well-appointed rooms all with stunning views out to sea or of the gardens. Rooms are made up of twins, doubles and some are inter-connecting. All have balconies, satellite TV, safe, fridge, hairdryer and air-conditioning.

Located in the resort, but set away from the accommodation is the resort’s very own ‘mini’ Bodrum, a cobbled shopping street with bars and shops and an open air restaurant offering local specialities and live evening entertainment.

Dining is on an all-inclusive basis with breakfast and lunch served from the buffet and grill at the Laguna Restaurant overlooking the beach and dinner at the Amphora Restaurant in the main hotel.

Drinks are served from the Sunset beach bar until midnight, the main hotel bar until 23.30pm, the Agora (entertainments) bar until 1am and are included in your holiday price. In addition, on two nights a week dinner is included in any of the speciality restaurants, which include Italian, Turkish, Mexican and fi sh.

At the beach there is a Mark Warner watersports centre and conditions are generally good for every level of sailor with light winds and fl at conditions in the early mornings increasing in strength in the afternoons. There is a waterski centre just a short shuttle bus ride away in the next bay. There are two tennis courts, and a superb wellness centre with Turkish bath, sauna, spa treatments and a fully-equipped gym with indoor swimming pool.

Mark Warner childcare is right in the heart of the resort and is well-equipped, fully air-conditioned and has a novelty paddling pool with slides.

Accommodation285 rooms in resortTwinsDoubles

Inter-connecting rooms

Superior rooms

Resort activitiesSailing with tuitionWindsurfi ng with tuitionWaterskiing*RYA watersports courses*PADI scuba diving centre*KayakingStand-up paddle boardingAerobics & fi tness programmeBeach volleyballWater poloTable tennisEvening entertainmentMountain biking*Tennis*

Weekly gulet cruise*

*At extra cost

See pages 82 – 86for more information Club Mark Warner Week 26 September


60

Sea Garden Beach Resort, Turkey

60

DiningBreakfast, lunch and dinner are included in the holiday price. On two evenings per week dinner is included in one of the 4 speciality restaurants. Also included are selected local spirits, soft drinks, water, beer and house wine from 11am to 1am.

Resort facilities6 Restaurants 3 Bars3 Swimming Pools2 Tennis Courts*Children’s PoolSquash Courts*Wellness Centre with Indoor PoolGym’Mini Bodrum’ with Shops & Bars4 Kids ClubsToddler Crèche from 12 monthsEvening Crèche ServiceFree WiFi

*At extra cost

61

1

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67

2 5

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9

11

1213

14

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3

15


Toddler 1 Club Toddler 2 Club Mini Club Junior Club Kidz Club Indy Club 1 yr 2 yrs 3 yrs – 5 yrs 6 yrs – 9 yrs 10 yrs – 13 yrs 14 yrs – 17 yrs

£180 FREE FREE FREE FREE FREE

Prices in £s per person sharing a room – All Inclusive.Room supplements (per person per night) Sea view rooms from £6 – £10. Interconnecting rooms from £7 – £15 (plus Seaview supplements when applicable)


Flights British Airways Charter flight from Heathrow to Bodrum on Saturdays. Monarch Airlines Charter flight from Manchester on Thursdays with flight supplement from £25. Flying time is approximately 3hrs 50 mins.



Toddler 1 & 2 and Mini Club sessions 6 mornings, 9am to 12.30pm or 6 afternoons 2.30pm to 5.30pm. 6 full days available on request.Junior and Kidz Club sessions 9am to 12.30pm & 2.30pm to 5.30pm.Please find further childcare information on pages 87 – 89.

Sea Garden Beach Resort Holiday prices 18 May- 25 May- 01 Jun- 08 Jun- 15 Jun- 22 Jun- 29 Jun- 06 Jul- 13 Jul- 20 Jul- 27 Jul- 03 Aug- 10 Aug- 17 Aug- 24 Aug- 31 Aug- 07 Sep- 14 Sep- 21 Sep- 28 Sep- 05 Oct- 12 Oct- 19 Oct- 24 May 31 May 07 Jun 14 Jun 21 Jun 28 Jun 05 Jul 12 Jul 19 Jul 26 Jul 02 Aug 09 Aug 16 Aug 23 Aug 30 Aug 06 Sep 13 Sep 20 Sep 26 Sep 03 Oct 10 Oct 17 Oct 24 Oct

One weekAdult 1195 899 899 899 899 999 1295 1475 1475 1475 1475 1475 1475 1475 820 820 784 716 716 695 695 922 922

Child 2–11 yrs share 717 539 539 539 539 599 777 885 885 885 885 885 885 885 492 492 471 430 430 417 417 553 553

Child 2–11 yrs 1076 809 809 809 809 899 1166 1328 1328 1328 1328 1328 1328 1328 738 738 706 644 644 626 626 830 830

Two weeks Adult 2094 1195 1195 1195 1195 1395 1699 1959 1999 1999 1999 1999 1999 1695 1128 1128 1128 999 899 899 1128 1495 -Child 2–11 yrs share 1256 717 717 717 717 837 1019 1175 1199 1199 1199 1199 1199 1017 677 677 677 599 539 539 677 897 -Child 2–11 yrs 1885 1076 1076 1076 1076 1256 1529 1763 1799 1799 1799 1799 1799 1526 1015 1015 1015 899 809 809 1015 1346 -


1 Mini Bodrum2 Tennis Courts3 Spa / Gym4 Buddha Night Club5 Reception6 Mexican / Brazilian Restaurant7 Walk of Fame Bar8 Amphora Restaurant9 Accommodation10 Italian Restaurant11 Laguna Restaurant12 Mark Warner Childcare13 Dive Centre14 Sunset Beach Bar15 Waterfront


6363

Perdepera Beach Resort Ogliastra, Sardinia

Perdepera is an attractive villa-style resort, set on a magnificent beach in ever fashionable Sardinia.

Italian influence runs through the food and laid-back Mediterranean style of this intimate club with watersports, tennis and childcare the icing on the cake.

A hidden gem of a resort in one of Europe’s most desirable destinations.

Sardinia

Perdepera Beach Resort

Cagliari

Sardinia


Cagliari

64

Perdepera Beach Resort, Sardinia

64

6565


Perdepera Beach Resort is situated on a beautiful, white sandy beach, on the eastern coast of Sardinia just south of the village of Cardedu. The scenic drive from the airport at Cagliari takes in the beautiful mountains and red cliffs overlooking the Mediterranean Sea.

The hotel is made up of 120 rooms (comprising doubles, triples and family rooms that comfortably accommodate 4). The accommodation is in attractive terraced villa-type buildings dotted around the gardens and built in traditional style with colour wash and stone rendering. The rooms all have terraces, air-conditioning, fridge, television, safe and en-suite facilities with shower.

Dining is on a full board basis with breakfast, lunch and dinner taken in the typically Sardinian restaurant offering buffets, grills and local and international dishes. Wine, water and soft drinks are included at lunch and dinner.

There is a swimming pool and a separate children’s pool, but most popular is the long sandy beach with crystal clear water perfect for swimming. There are plenty of beach beds and sunshades and complimentary beach towels are provided.

For the more energetic there are 2 tennis courts with our resident coach who is on hand to provide group or private tuition. Mountain bikes are available to hire free of charge, giving you the opportunity to explore this beautiful region.

Protected by a headland the sailing is fantastic for learners and novices in the morning, with the wind picking up in the afternoon making for more challenging sailing. The Mark Warner watersports centre offers free sailing and windsurfi ng tuition throughout the week. There is a local PADI dive centre for those who would like to scuba dive, and for those wishing to keep their feet fi rmly on dry land, a full aerobics and fi tness programme is available and is included in your holiday cost.

Accommodation120 roomsDoublesTriplesFamilyInterconnecting rooms

Resort activitiesSailing with tuitionWindsurfi ng with tuitionRYA Watersports courses*Scuba diving*Stand-up paddle boardingTennis with tuition*Mountain bikingAerobics & FitnessprogrammeBeach volleyballTable tennis

*At extra cost



66

Perdepera Beach Resort, Sardinia

66

DiningFull board dining includes breakfast, lunch and dinner with wine, soft drinks and water included in the holiday price.

Resort facilitiesSwimming PoolChildren’s Pool1 Restaurant2 Bars2 Tennis CourtsChildren’s Playground Boutique/Shop4 Kids ClubsBaby and Toddler Crèche from 4 monthsEvening Crèche ServiceFree WiFi

67

1 Reception2 Baby, Toddler & Mini Club3 Dive Centre4 Beach5 Waterfront6 Children’s pool & play area7 Junior/Kidz Club8 Amphitheatre9 Bar10 Restaurant11 Accommodation12 Tennis courts13 Beach Bar

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13

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Prices in £s per person sharing a room – full board including wine, soft drinks and water at lunch and dinnerRoom supplements (per person per night) Interconnecting rooms from £9 – £12.


Flights British Airways Charter flight from Heathrow to Cagliari on Saturdays. Flying time is approximately 2hrs 35 mins

Transfer time to the resort by coach is approximately 2 hrs.


Perdepera Beach Resort Holiday prices 23 May 30 May 06 Jun 13 Jun 20 Jun 27 Jun 04 Jul 11 Jul 18 Jul 25 Jul 01 Aug 08 Aug 15 Aug 22 Aug 29 Aug 05 Sep 12 Sep 19 Sep

One weekAdult 1095 899 899 899 899 999 1295 1475 1499 1499 1499 1499 1499 1499 859 859 819 716Child 2–11 yrs share 657 539 539 539 539 599 777 885 899 899 899 899 899 899 515 515 491 430Child 2–11 yrs 986 809 809 809 809 899 1166 1328 1349 1349 1349 1349 1349 1349 773 773 737 644

Two weeks Adult 1495 1395 1395 1395 1395 1495 1775 1999 1999 2099 2099 2099 2099 1695 1299 1299 1199 -Child 2–11 yrs share 897 837 837 837 837 897 1065 1199 1199 1259 1259 1259 1259 1017 779 779 719 -Child 2–11 yrs 1346 1256 1256 1256 1256 1346 1598 1799 1799 1889 1889 1889 1889 1526 1169 1169 1079 -







6969

San Lucianu Beach Resort Corsica

An ever popular Mark Warner resort, San Lucianu has been welcoming our guests for over 15 years. Pretty gardens run down to the secluded beach with great watersports.

Corsica awaits those looking for a sociable resort with great food, superb childcare, and a full range of Mark Warner services and activities.

Corsica San Lucianu Beach Resort

Bastia

Corsica San Lucianu Beach Resort

Bastia

70

San Lucianu Beach Resort, Corsica

70

7171

San Lucianu Beach Resort

The ruggedly beautiful East coast of Corsica is the location for San Lucianu Beach Resort. Situated on a long stretch of sandy beach, with soaring mountains as a backdrop, it’s set amongst elegant gardens and Eucalyptus groves. Close by is the picturesque old port town of Bastia, with its fi ne Baroque churches and elegantly crumbling houses. If you fancy exploring, there’s wonderful walking to be had in the mountains, with a chain of waterfalls to visit either on foot or as part of our guided mountain bike tours.

At San Lucianu, accommodation is in the 4-storey hotel, located at the heart of the resort. Each of the cool, airy rooms is decorated tastefully and almost all have spectacular sea or mountain views. There are a number of inter-connecting and family rooms, and a number of the rooms have been refurbished to a superior standard.

Dining at San Lucianu is on a half board basis with breakfast and dinner taken alfresco on the restaurant terrace. Dinner is from the à la carte menu or buffet and one evening a week we organise a barbecue with grilled fi sh and meat. Lunch (at a supplement) can be taken buffet-style in the Terrace Restaurant, which offers fresh pasta cooked to order at the pizzeria and hot salads alongside the gelato station. There is also a snack menu at the beach bar.

San Lucianu offers plenty of activities and has 2 swimming pools. The good mix of wind conditions, ensures great sailing and windsurfi ng for all levels, while the gently shelving sandy beach is reassuring to even the most apprehensive beginner. We offer a range of RYA courses in sailing and windsurfi ng or why not try the popular craze of stand up paddle boarding? There are three tennis courts from which we run a full coaching programme.

This is a great resort for families, with a large air-conditioned childcare centre which is home to our baby and toddler crèches and mini club. Fully equipped with kitchen, baby sleeping area and too many toys to mention.

Accommodation95 roomsTwinsSuperior TwinsFamily Inter-connecting roomsSuites

Resort activitiesSailing with tuitionWindsurfi ng with tuitionRYA watersports courses*KayakingStand up paddle boardingTennis with tuition*Mountain bikingAerobics & fi tness programmeBeach volleyballTable tennisBoulesEvening entertainment

*At extra cost



72

San Lucianu Beach Resort, Corsica

72

DiningHalf board is included in the holiday price or pre-book full board to include lunch from £49 per adult and £35 per child (under 12) per week.

Resort facilitiesTerrace Restaurant2 Bars2 Swimming Pools3 Tennis CourtsViva health and Beauty Salon*4 Kids Clubs24 hour Baby KitchenBaby and Toddler Crèche from 4 monthsEvening Crèche Free WiFi

*At extra cost

73

1 Childcare centre 2 Hotel and Reception3 Restaurant 4 Beach bar5 Waterfront6 Family pool7 Volleyball8 Tennis centre9 Adult pool10 Mountain Biking

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Prices in £s per person sharing a room – half board.Full board option from £49 per adult and £35 per child per week when pre-booked Room supplements (per person per night) Superior rooms £11 (low season) £15 (high season). Interconnecting rooms from £9 – £12.


Flights British Airways Charter flight from Heathrow to Bastia on Saturdays. Flying time is approximately 2hrs 20 mins.



San Lucianu Beach Resort Holiday prices 23 May 30 May 06 Jun 13 Jun 20 Jun 27 Jun 04 Jul 11 Jul 18 Jul 25 Jul 01 Aug 08 Aug 15 Aug 22 Aug 29 Aug 05 Sep 12 Sep 19 Sep

One weekAdult 995 849 849 849 849 949 1195 1299 1399 1399 1399 1399 1399 1399 809 809 769 666Child 2–11 yrs share 597 509 509 509 509 569 717 779 839 839 839 839 839 839 485 485 461 400Child 2–11 yrs 896 764 764 764 764 854 1076 1169 1259 1259 1259 1259 1259 1259 728 728 692 599

Two weeks Adult 1395 1231 1231 1231 1231 1439 1599 1875 1899 1949 1949 1949 1949 1595 1099 1019 999 -

Child 2–11 yrs share 837 739 739 739 739 863 959 1125 1139 1169 1169 1169 1169 957 659 611 599 -Child 2–11 yrs 1256 1108 1108 1108 1108 1295 1439 1688 1709 1754 1754 1754 1754 1436 989 917 899 -




Baby, Toddler 1 & 2, Mini Club sessions 6 mornings, 9am to 12.30pm or 6 afternoons 2.30pm to 5.30pm. 6 full days available on request.Junior and Kidz Club sessions 9am to 12.30pm & 2.30pm to 5.30pm.Please find further childcare information on pages 87 – 89.



7575

Ocean Club Beach Resort Portugal

One of a kind in the Mark Warner portfolio, the Ocean Club offers a more independent feel but with full access to Mark Warner facilities and services. Accommodation is in spacious apartments spread throughout the lovely Algarve village of Luz.

Ocean Club Beach Resort and its superb facilities offers fantastic value for money, and is a great location for tennis players, golfers, mountain bikers and active families.

Portugal

Ocean ClubBeach Resort

Faro

Portugal

Ocean ClubBeach Resort

Faro

76

Ocean Club Beach Resort, Portugal

76

7777

Ocean Club Beach Resort

The Ocean Club is situated in the village of Luz on the stunning western Algarve coast and combines all the Mark Warner fi rst-class facilities with the benefi ts of being in a traditional Algarvian village. Within its cobbled streets are numerous restaurants, cafés and shops which lead down to the lovely wide sandy beach.

Accommodation is in apartments, clustered in different areas around the village and all within a 10-minute walk from the Mill restaurant and bar where all meals are taken. When you want to play tennis, dine or socialise with fellow guests the ‘Mill’ offers a central country club style hub to enjoy as you please.

This is where the childcare centre, family pool, reception and tennis centre are located. There are 2 additional swimming pools with bars, one of which is reserved exclusively for adults and early/late season there is a heated indoor pool. Most apartments overlook the gardens or the pools, others have sea views and each has a balcony or terrace, fully-equipped kitchen and maid service twice a week.

We offer half board dining which includes a delicious daily buffet breakfast and a three-course à la carte dinner on 6 nights per week, leaving you free one night to try one of the many nearby local restaurants.

The bay of Luz is stunning with a pretty promenade dotted with bars and cafés stretching the entire length of the seafront, a lovely place for a stroll and cocktail at sunset.

If you’re a tennis player Ocean Club is perfect. Our Tennis Centre has 5 tennis courts, a full time resident professional and coaching programme. There is also some great mountain biking on offer, which is free of charge. Take off with our mountain bike guide and explore the local area and coastline which provide some outstanding rides.

The Algarve is synonymous with golf and this part of the region has four nearby championship golf courses. We have negotiated discounted green fees at most courses for our guests and are happy to book a tee-time for you.

Accommodation1 bed apartments2 bed apartments3 bed apartments (on request)

Resort activitiesMountain bikingAerobics & Fitness programmeTennis with tuition*Watersports* (not operated by Mark Warner)

Golf* (not operated by Mark Warner)

*At extra cost



78

Lagos

Burgau

Espiche

Rua Direita

Rua do Ramalhete

Ocean Club Beach Resort, Portugal

78

DiningHalf board is included in the holiday price with daily breakfast and dinner (6 nights per week) in The Mill Restaurant.

Resort facilities1 Restaurant2 Family poolsAdult Pool5 Tennis CourtsSupermarket / Shops / Bars4 Kids ClubsToddler Crèche from 12 monthsEvening Crèche ServiceFree WiFi in the Bars

79

Lagos

Burgau

Espiche

Rua Direita

Rua do Ramalhete1 Junior & Kidz Club2 Family Pool3 Mill Restaurant & Bar4 Toddler Club5 Mini Club6 Mark Warner Tennis Centre7 Baby Pool8 Family Pool9 Pool Bar & Restaurant10 Supermarket & ATM11 Adult-only Pool12 Indoor Pool13 24 Hour Reception14 Post Office15 Pharmacy16 Bank & ATM17 Promenade18 Beach

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10

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Prices in £s per person sharing a room – half board (6 nights)Accommodation One bedroom apartments sleep 2 – 3 people in a twin bedroom and on a sofa bed in a separate living area. Two bedroom apartments sleep 4 – 6 people in either two twin rooms or a twin and a double, with space for extra beds in the living area. Three bedroom apartments sleep 6 – 8 people in 3 rooms (available on request).


Flights Monarch Airlines Charter flight from Gatwick to Faro on Saturdays all season. Flying time is approximately 2hrs 40 mins from Gatwick.

Transfer time to the resort by coach is approximately 1 hour.



Toddler 1 Club Toddler 2 Club Mini Club Junior Club Kidz Club Indy Club 1 yr 2 yrs 3 yrs – 5 yrs 6 yrs – 9 yrs 10 yrs – 13 yrs 14 yrs – 17 yrs

£180 FREE FREE FREE FREE FREE

Toddler 1 & 2 and Mini Club sessions 6 mornings, 9am to 12.30pm or 6 afternoons 2.30pm to 5.30pm. 6 full days available on request.Junior and Kidz Club sessions 9am to 12.30pm & 2.30pm to 5.30pm.Please find further childcare information on pages 87 – 89.

Ocean Club Beach Resort Holiday prices 23 May 30 May 06 Jun 13 Jun 20 Jun 27 Jun 04 Jul 11 Jul 18 Jul 25 Jul 01 Aug 08 Aug 15 Aug 22 Aug 29 Aug 05 Sep 12 Sep 19 Sep 26 Sep 03 Oct 10 Oct 17 Oct 24 Oct

One weekAdult 925 785 785 785 785 785 899 999 999 999 999 999 999 999 634 634 634 585 585 536 536 742 742

Child 2–11 yrs share 555 471 471 471 471 471 539 599 599 599 599 599 599 599 381 381 381 351 351 322 321 445 445

Child 2–11 yrs 833 706 706 706 706 706 809 899 899 899 899 899 899 899 571 571 571 527 527 482 482 667 667

Two weeks Adult 1179 1099 1099 1099 1099 1099 1494 1494 1494 1494 1494 1494 1494 1199 999 999 949 849 849 819 934 934 -Child 2–11 yrs share 708 659 659 659 659 659 896 896 896 896 896 896 896 719 599 599 569 509 509 491 561 561 -Child 2–11 yrs 1061 989 989 989 989 989 1345 1345 1345 1345 1345 1345 1345 1079 899 899 854 764 764 737 841 841 -

Flights from Gatwick with Monarch Airlines


8181

Essential Beach Resort InformationWatersports 82Tennis 85Childcare & Children’s Clubs 87Travel information 90Booking conditions 92How to book 96

82

Start Sailing Level 1 3 3 3 3 3 3

Basic Skills Level 2 3 3 3 3 3 3

Better Sailing Level 3 3 3 3 3 3 3

Seamanship Skills* 3 3 3 3 3 3

Sailing with Spinnakers* 3 3 3 3 3 3

Start Racing* 3 3 3 3 3 3

Performance Sailing* 3 3 - - - -

Youth Sailing Scheme

Stage 1 3 3 3 3 3 3

Stage 2 3 3 3 3 3 3

Stage 3 3 3 3 3 3 3

Stage 4 3 3 3* 3* 3* 3*

SailingIntroduction to SailingLearn the basic skills enabling you to get out on the water in a Laser Pico.3 hour courseFREE

Refresher Sailing lesson Refresh your memory and skills in this land-based lesson.1 x 1 hour sessionFREE

Improver Sailing ClinicThis clinic is for sailors who would like to progress to race techniques, trapezing, asymmetrics and catamaran sailing.5 x 11/2 hour sessionsFREE

Private TuitionWe offer private tuition for all levels of sailor 1 x 1 hour lessonCost £50

Sunset ChallengeCome along and participate in a fun race at the end of the day.

RYA Courses (Age 14yrs upwards)

Start Sailing – Level 1Teaching you the basic theory of practical skills in order to get you out on the water sailing by yourself.

Basic Skills – Level 2Teaching you rigging, launching and sailing in all directions. Qualifying enables you to hire equipment at your local sailing club.

Better Sailing – Level 3Improvement of Level 2 sailing skills and taster sessions from the advanced modules including spinnakers, racing and performance sailing.

Seamanship Skills Practice essential skills such as start, stop, sailing in adverse sailing conditions and towing. A useful course if you would like to own your own dinghy.

Sailing with Spinnakers Teaching you new techniques such as ‘fl ying the kite’ and speed. A useful course if you are interested in racing crewed boats.

Start Racing On this course you will learn how to set up, start and sail the best course.

Performance Sailing Further coaching to improve your sailing primarily in two person boats with spinnakers.

All RYA courses are a minumum of 10 hours of tuition spread over the week, and cost £70 per course. Many are pre-bookable in the UK.

■ Oppies■ Bug■ Tera■ Pico■ Topaz■ Laser■ Bahia■ Vago

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■ Dart 16■ CX16■ RS 500■ Stand up paddle boards■ Kayaks

Kit list

Watersports

RYA Sailing Courses Which resort?

We offer FREE sailing and windsurfi ng tuition at all of our Beach Resorts with the exception of Ocean Club Beach Resort, Portugal.

RYA SailingStage 1 or 2 (Age 6-13 years)

10 hours of tuition spread over the week, introducing children to the basics and the fun of sailing with certifi cate awarded, subject to assessment.

Stage 3 (Age 8 years upwards)

10 hours of tuition spread over the week, including teaching rigging, launching, recovery, capsize recovery, sailing techniques and theory.

Stage 4 (Age 10 years upwards)

10 hours of tuition over the week, teaching sailing techniques including launch mooring and recovery, manoeuvres in crewed boats and recovering man overboard.

Parent & Child LessonA gentle sail with an instructor for parent and child to gain confi dence together.

Bookable in resort only

We run the Youth Sailing Scheme Stages 1-4 for our younger sailors up to age 14 years.

Cost £50 per stage

RYA Youth Sailing Courses

*bookable in resort only

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Introduction to Windsurfi ngWe will teach you the basics, how to turn and how to sail across the wind.

3 hour course

FREE

Refresher Windsurfi ng lesson For those who have mastered the basics but would like to refresh their skills.

1 x 1 hour dry land session

FREE

Improver Windsurfer ClinicFor windsurfers who would like to progress to beach starts, using a harness, foot straps, faster tacks and freestyle.

5 x 11/2 hr sessions

FREE

Private TuitionWe offer private tuition for all levels of windsurfer

1 x 1 hour lesson

Cost £50

RYA Courses (Age 14yrs upwards)

Start Windsurfi ngTeaching you the basic theory and skills to controlling your board and rig on the water.

Intermediate Windsurfi ng (Non Planing)The FastFwd formula incorporating slicker launch, turning faster, slipping into the harness and adapting your stance.

Intermediate Windsurfi ng (Planing) The next stage of the FastFwd formula teaching you techniques such as planing and control to enhance your speed on the water.

All RYA are a minumum of 10 hours of tuition dpread over the week, and cost £70 per course.

RYA Youth Windsurfi ngStages 1-3 Courses(Age 10-13 years) 10 hours of tuition over the week. Introduction to the fun of windsurfi ng and moving on to beach starts and basic harness technique. RYA Youth certifi cate awarded, subject to assessment.

Cost £50 per course

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Start Windsurfi ng 3 3 3 3 3 3

Intermediate Windsurfi ng(non-planing) 3 3 3 3 3 3

Intermediate Windsurfi ng (Planing) 3*

3* - - - -

Youth Windsurfi ng Scheme

Stage 1 3 3 3 3 3 3

Stage 2 3 3 3 3 3 3

Stage 3 3* 3* - - - -

RYA Windsurfi ng Courses Which resort?

Windsurfi ng

Guest safety is of utmost importance to us, and with that in mind no craft goes onto the water without adequate safety cover. Buoyancy aids are provided and must be worn whilst sailing. Helmets are also provided for beginner sailors and children. We recommend that you bring your own wetsuit for the early and later months of the season. *bookable in resort only

*bookable in resort only


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Waterskiing & Wakeboarding

Scuba DivingPADI scuba diving is available at the following resorts:

Levante Beach Resort*, RhodesLakitira Beach Resort*, KosHelona Beach Resort*, KosSea Garden Beach Resort, TurkeyPerdepera Beach Resort, SardiniaLemnos Beach Resort*, Lemnos

Dry Land Waterski/Wakeboard lesson This is a FREE lesson on dry land talking you through the basics in order that you are able to maximise your time on the water.

Beginner Waterski/Wakeboard CourseThis course comprises of a 10 minute dry land session and 4 x 10 minute sessions out on the water.Sessions out on the water will start you on the training bar for waterskiing and extended pole for wakeboarders.Cost £70

At three of our Beach Resorts; Levante Beach, Lemnos andSea Garden, waterskiing and wakeboarding are available on a “pay as you go” basis costing from £21 per tow.

For those wishing to learn to waterski or wakeboard this holiday, we offer the following courses at Levante and Lemnos Beach Resorts in Greece:

Free “Try Dive”For those keen to learn to dive, but feeling a little apprehensive, we offer a free trial dive in the swimming pool with our instructor to build your confi dence.

PADI Introduction CourseLearn the theory and all about your dive equipment, progressing to diving in open water alongside your instructor.

PADI Scuba Diver and Open Water CoursesGain your fi rst recognized PADI certifi cation if you are aged 10 or above. You will learn more theory and skills in the swimming pool, followed by either 2 or 4 open water dives with your instructor.

PADI Advanced Open Water Dive CourseThe Advanced Open Water course continues your open water training. It gives an introduction to fi ve specialty areas in diving, under the supervision of your instructor. Underwater Navigation and Deep Diving are two core dives that have to be completed as part of the course. The remaining three dives can be chosen by you and your instructor but are subject to environment and seasonal constraints. Age 12 upwards.

Anyone who wishes to take a scuba dive course on holiday will be required to complete a medical history form. If you are over 45 years of age, or have a previous medical condition, please bring a Doctor’s certifi cate confi rming you are fi t to dive.

Improver Waterski/Wakeboard CourseThis course concentrates on developing and improving your technique and taking you to the next level. The course comprises of a 10 minute dry land session and 4 x 10 minute sessions out on the water.Cost £70

All courses are bookable in resort only.

Junior Snorkeling and Scuba DivingIf you are aged 6 or over, you can learn to snorkel in the safe confi nes of the swimming pool with an instructor who will give you water confi dence and techniques to snorkel safely.

For those aged 8 or above, we offer Bubblemaker and Seal Team courses using full scuba equipment in the swimming pool. With 2-3 Seal Team missions in the pool, you will learn basic scuba skills and become a recognized member of the PADI Seal Team Family.

* Courses can be pre-booked in UK.

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Mark Warner are passionate about tennis and nearly all our resorts have tennis courts and professional coaches.

Whether you’re a regular tennis player or simply enjoy the occasional game, our Tennis Centres cater for all levels of ability and interest.

We offer a number of coaching programmes endorsed by the Lawn Tennis Association and managed by the specialist tennis company Service Line. Tuition is available for complete beginners through to club and county level players. Coaching can be provided in a group of balanced ability or on a one-to-one level for players aged 3 years and upwards. All group coaching and Academy Courses can be pre-booked in the UK, and we would recommend that you book early as places are limited and very popular.

For those who prefer private coaching, we offer single lessons or a package of three lessons all of which are bookable in resort.

In all resorts we ensure there is court time available for those wanting free play. We also arrange evening tennis socials, and a not too serious weekly tournament. We can provide racquets and balls for tuition, social sessions and free play.

Adult Group Coaching(13 years upwards)

Classic Course4 x 1 hour lessons

Cost £80

NEW Classic Combo Course4 x 1 hour lessons1 x 30 minute private lesson

Cost £90Available at Ocean Club, Perdepera and Lemnos Beach Resorts

Private Lessons1-2 persons

1 x 45 minute lesson

Cost from £35

Private Lesson Package Maximum 2 persons

3 x 45 minute lessons

Cost from £100

Intensive Tennis WeeksWe are running intensive tennis weeks in summer 2015 at:

Levante Beach Resort16 May & 19 September

Lakitira Beach Resort andHelona Beach Resort and13 June & 3 October

The course consists of the following:

* 20 hours on court tennis

* Ground stroke, net play, service clinics

* Speed serving competition

* Singles & Doubles tournament

* Social dinners

Cost £250 per person

The Academy Tennis Course Lakitira and Levante Beach Resorts are our specialist tennis centres with no less than 16 tennis courts between them. At these resorts we run the ‘Academy Course’ alongside our usual coaching programme.

This course is ideal for those keen to focus on improving their tennis during their holiday.

Minimum of 3 participants – maximum of 6.

4 x 11/2 hour lessons

1 x 45 minute private lesson

1 x Speciality Shot Clinic or a ball machine session

Faults and Fix list

Cost £150

Tennis Courts

Resort Number Court Floodlit of courts Surface

Levante 6 6 Astroturf 6

Lakitira 10 9 Plexi-pave 9

1 Astroturf

Lemnos 4 2 Astroturf

2 Plexi-pave 2

Perdepera 2 Astroturf 2

San Lucianu 3 Hard-painted -

Ocean Club 5 Hard-painted 2

Tennis


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Mini Drop In Tennis(Age 3-8 years)

We run a drop in tennis session each morning from 8.30-9.00am. Bookable in resort only.

Cost £10 per session.

Junior LTA Courses (Age 6-12 years)

Each Mini course (Red, Orange and Green) consists of 3 x 45 minute lessons and 1 x 30 minute private lesson.

Cost £50 per course.

Mini Red

This course is taught using short racquets and soft balls. It’s just like the real game and their instruction includes learning different shot types and focusing on longer rallies.

Mini Orange

This course teaches players how to develop a more rounded game whilst learning relevant techniques and tactics. Short racquets and soft balls are used in these lessons.

Mini Green

This course concentrates on all aspects of the game and using bigger racquets and the net at full height. This aids the smooth transistion to using full compression yellow balls and playing on a full court.

Private lessons for Juniors (Under 13yrs)

1 x 30 minute lesson for maximum of 2 juniors.

Cost £15 per lesson

Private Lesson Package for Juniors(Under 13yrs)

3 x 30 minute lessons for maximum of 2 juniors.

Cost £40

Kids’ Tennis

We take chlidren’s tennis just as seriously as we do the adults.

Our courses for younger players are all about fun, encouragement and learning new skills. Sessions are made up of small groups, split accordingly to age and ability.

All courses can be pre-booked in the UK (except Mini Drop In Tennis and Private lesssons - which are bookable in resort only).

Available in all resorts except Sea Garden.

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When you are on holiday, you want to know your children are in expert hands, being cared for in a happy and safe environment, whilst you relax.

That’s why all our childcare staff are professional and hold either a DCE, NNEB, NVQ or equivalent qualifi cation or have at least 2 years’ relevant experience.

Our comprehensive facilities and level of care provide a safe and stimulating environment for children of all ages from 4 month old babies through to active 13 year olds.

All our childcare clubs are free, except for our Baby and Toddler 1 Clubs, where the high ratio of childcare staff to children means we make a charge.Childcare has to be pre-booked in the UK for all age groups.

Our English-speaking, professional childcare staff have an inexhaustible supply of fun ways to keep children happy. They organise face painting, art activities, songs, stories and games on the beach for the younger children, whilst older children learn to snorkel, try their hand at windsurfi ng or enjoy a light-hearted game of beach volleyball.

All of this allows you to relax safe in the knowledge that your children are enjoying themselves whilst being safely supervised by our staff.

Childcare & Childrens Clubs

Children’s Clubs Sample Activities

Baby Club 4 - 11 monthsThe Baby Club provides a calm and comforting environment for the tiny ones, and we provide one nanny for two babies. Where possible, your child will have the same nanny throughout the week.

Toddler 1 Club 1 yearThe Toddler 1 Club has lots of room for indoor and outdoor play and plenty of stimulating toys and games. We aim to maintain a ratio of one nanny to every three children.

Toddler 2 Club 2 yearsThe Toddler 2 Club provides plenty of fun and stimulating play for the slightly older toddlers both inside and outside the crèche. We aim to maintain a ratio of one nanny to every four children.

Mini Club 3 - 5 yearsThe Mini Club provides a fun-fi lled activity programme throughout the week and there is always a good ratio of nannies to children.

Junior Club 6 - 9 yearsThe Junior Club offers a varied programme of activities throughout the day including an introduction to sailing and windsurfi ng using junior equipment.

Kidz Club 10 - 13 yearsA lively programme of activities and watersports throughout the day with tuition in windsurfi ng and sailing. As the children are more independent at this age, supervision is provided when an activity is taking place.

Morning Indoor/Outdoor Activity Bubble Play/Sunshine WalkAfternoon Indoor/Outdoor Activity Funky Footprints/Seaside Stroll

9.00am Indoor Activity Under the Sea Collage10.00am Outdoor Activity Bike and Trikes11.00am Outdoor Activity Pool Fun12.00 midday Indoor Activity Songs and Stories2.30pm Indoor Activity Splatter Painting3.30pm Outdoor Activity Sandcastles4.30pm Outdoor Activity Ball Pool Fun

9.00am Indoor Activity String Sea Painting10.00am Outdoor Activity Mini Club Sailing11.00am Outdoor Activity Finding Nemo12.00 midday Indoor Activity Songs and Stories2.30pm Indoor Activity Parachute Games3.30pm Outdoor Activity Wave Jumping4.30pm Indoor Activity Puppet Show

9.00am Outdoor Activity Windsurfi ng/Sailing10.00am Indoor/Outdoor Activity Table Tennis11.00am Indoor/Outdoor Activity Circus Tricks12.00 midday Indoor/Outdoor Activity Show Practice2.30pm Outdoor Activity Pool Gladiators3.30pm Outdoor Activity Beach Volleyball4.30pm Indoor/Outdoor Activity Rip Tag

9.00am Outdoor Activity Rounders10.00am Outdoor Activity Windsurfi ng/Sailing11.00am Outdoor Activity Sea Frisbee12.00 midday Indoor/Outdoor Activity Body Art2.30pm Outdoor Activity Kayaking3.30pm Outdoor Activity Kite Flying4.30pm Indoor/Outdoor Activity Who Am I?


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Childcare details

Evening crèche serviceIn all of our resorts where we have a childcare facility we offer an evening crèche service for younger children (4 months to 5 years) enabling you to have a relaxing dinner. The evening crèche service operates from 7.30pm until 11pm and allows you to drop off your children at our crèche where they will be entertained with films or games or they can go to sleep in a designated quiet area.

Evening entertainmentFor children aged 6 to 13 years, we will be running a fully supervised evening entertainment programme. We ask that you sign children in and out if they wish to join in our entertainment programme whilst you are dining.

Children with special needsWe are happy to assist should your child have any special needs. We would ask that you telephone our Reservations Team prior to booking your holiday to discuss arrangements, including the possibility of one-to-one care should it be required.

Children’s equipment

In our resorts which offer Baby or Toddler Clubs we supply travel cots, steam sterilisers, nappy changing facilities, baby baths and potties. Nappies, processed foods and powdered milk can all be purchased locally but if your child is used to a particular brand, we suggest you bring your own supplies. Please bring a small rucksack (labelled with your child’s name) for your child’s belongings during the day containing all the items from our checklist opposite.

Children’s beds

Children 2 years of age and over will automatically be allocated a bed. If you wish to have a bed side barrier for your child’s bed, please contact our After Sales team.

Parents kitchen

A 24-hour kitchen is provided in Lemnos, Lakitira, San Lucianu and Perdepera Beach Resorts, where you will find a fridge, kettle, microwave, sterilisers and a supply of UHT whole milk. At Levante Beach Resort we provide bottle sterilisers and UHT milk in your room on request. Please let our Reservations team know at time of booking if you require these items.

Children’s mealtimes

We know all about children’s appetites and the need for a healthy balanced diet. With this in mind we ensure appropriate dishes are on offer to suit their taste at every meal. There is a children’s buffet dinner sitting each evening.

BabysittingExtra babysitting can be arranged in resort through the Childcare Manager at additional cost. Please note that babysitters are in high demand, and whilst every effort is made to accommodate requests, this service is subject to staff availability and cannot be guaranteed. Please give at least 24 hours’ notice if you require this service.

Safety in the sun

When holidaying with children in hotter climates we would strongly advise that children always have plenty of sun lotion applied, drink lots of water and wear a UV T-shirt or rash vest and hat at all times.

Illness If your child becomes ill, you will be expected to take over his/her care in order to reduce the risk of transmitting any illness. Your child must be clear of illness before going back into the Children’s Club and re-admission will be at the discretion of the Childcare Manager.

What to bring

* Rucksack – labelled with child’s name

* Suncream – factor 30+

* Sun hat

* Swim suit

* Towel

* Trainers

* Jelly shoes

* UV T-shirt

* Sunglasses

* Nappies and nappy sacs

* Aqua nappies

* Wet wipes

* Comforters/dummies

* Bottles/feeder cups

* Formula milk

* Pushchairs

We supply

* Travel cots

* Highchairs

* Potties

* Baby baths

* Bottle sterilising facilities

* Full fat milk (UHT)

* Purées – fruit at breakfast, meat, veg and fruit at lunch and ‘high tea’. Jars of processed purée available only in Corsica and Portugal.

Available to purchase in resort

* Nappies

* Processed baby food

Children’s clubs operate from 9am to 12.30pm and from 2.30pm to 5.30pm, and are available to book for 6 half or full days a week. With our flexible childcare sessions feel free to choose between our morning, afternoon or full day care.

Baby & Toddler 1 Club sessions 4 months to 1 year

6 Mornings 9am to 12.30pm £180 per week

6 Afternoons 2.30pm to 5.30pm £180 per week

6 Additional half day sessions £180 per week

Toddler 2 & Mini Club sessions 2 years to 5 years

6 Mornings 9am to 12.30pm FREE / Included

6 Afternoons 2.30pm to 5.30pm FREE / Included

6 Additional half day sessions £180 per week

Junior and Kidz Clubs 6 years to 13 years

6 Full Days 9am to 12.30pm

& 2.30pm to 5.30pm FREE / Included

*Please note that clubs’ operating times and number of days offered may vary depending on your transfer day and choice of resort. Children’s club prices will be amended accordingly at the time of booking.

Kids’ activities and coursesFor children booked into our children’s clubs, we provide a weekly programme of watersports and land-based activities from age 4 years and above. Our superb team of instructors, alongside our childcare staff, will introduce younger guests to sailing, windsurfing and kayaking, all with the latest junior equipment and lots of laughter. Outside of the weekly activity programme, there are a number of specialist courses available at extra cost.

Important note:Important Note: Please note that we cannot allow informal supervision in our crèches by nannies who are not employed by Mark Warner as this can affect the operation of the Clubs and may lead to problems of accountability and legal responsibility.


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Travel Information

Flight and transfer detailsAs our travel arrangements are made many months in advance, the flight details shown here, on the accommodation pages and on our website are provisional flight arrangements and approximate flying and transfer times. All flight timings are provisional and may change up to the point of departure. Your flight numbers and timings will be confirmed when e- tickets are issued approximately 7 – 10 days before departure. The airline or likely airline which will operate your flight will be advised at the time of booking. Where we can only advise you of the likely airline at the time of booking, we will confirm this as soon as we are in a position to do so. Bookings are not accepted on the basis that they are conditional on particular flight timings or carriers and a change of flight timing or airline does not entitle you to change or cancel your holiday unless otherwise stated in our Booking Conditions.

On busy dates, it may be necessary to buy in extra seats which may be with different airlines and operate at different times to those shown in our brochure or on our website. Supplements may be payable for these flights. As transfers for these extra flights will often be operated in conjunction with our usual flights, there may be a short additional waiting time at the airport.

Scheduled and regional flightsIn addition to our contracted flights as listed, we can request further seats, subject to availability, from many airports. Price supplements for these will be payable. Please enquire at the time of booking and full details will be given to you. Scheduled international flights may operate at different

times to our charter flights and separate transfers may then need to be arranged and paid for. Please note that if you miss your outbound scheduled flight, you must contact us or notify the airline directly to ensure your homeward flight is not affected.

InfantsPlease note that those under 2 years of age on the date of return travel to the UK are not allocated a seat on the aircraft or transfer coach and will need to sit on a parent’s knee. The cabin crew will be happy to heat up food you have brought with you. It may be possible on some of our charter flights on certain dates to purchase a seat for infants. For details, please ask our reservations staff. Scheduled airlines make charges for infants of which we will advise you at the time of booking, where applicable.

Travel details and e-ticketsE-tickets will be sent to you approximately 7 – 10 days before the start of your holiday. We must have an up to date email address for your booking. Please check your documents carefully as soon as you receive them as flight details can sometimes change from those published in the brochure or detailed on your confirmation invoice. Bookings made within 10 days of departure will be subject to a minimum £15 per person late booking administration fee.

Connecting flightsPlease note that flight timings given at the time of booking are provisional and subject to change. Bookings are not accepted on the basis that they are conditional on particular flight timings. Guests with onward connections should allow plenty of time in the event of a schedule change or flight delay. We strongly recommend that tickets for onward connections are booked on a fully flexible basis to accommodate any changes or delays.

Check-in and securityCheck-in desks are opened at least two and a half hours before the scheduled departure time. As

passengers who attempt to check-in after the last check-in time will not be allowed to do so and queues for check-in can be lengthy, we would ask you to arrive at the check-in desk with plenty of time and we recommend not less than two hours prior to the scheduled departure time. You should do so even if you have checked in online (where available) if you have hold luggage. Please also allow plenty of time to pass through security as this process can be slow. You will generally not be allowed to board the aircraft if you arrive at the gate after this has closed.

PregnancyLadies who are more than 33 weeks pregnant on their return date cannot travel on our charter flights. After the 28th week of pregnancy, a medical certificate confirming ‘fitness to fly’ is required which must confirm the expected date of birth. This must be issued as close to your departure date from the UK as possible. Scheduled airlines have their own policies on pregnancy which will apply. Please check your insurance policy for any restrictions on cover provided.

Airport representativesFor our charter flights, our own Mark Warner representative will be on hand at your departure airport to assist you to get away smoothly. Details of our UK representatives will be sent with your final travel documents. When you arrive at your destination airport, our representative will be waiting to welcome you after you’ve come through Customs and escort you to your transfer coach.

Baggage allowanceAt the time of going to print, baggage allowances per person are as follows:-

British Airways 23kg hold luggage which must be carried in 1 bag. Infants have a 23kg hold luggage allowance.

Monarch Airlines20kg hold luggage which can be carried in more than 1 bag. Infants have a 10kg hold luggage allowance.

Jet 222kg hold luggage which must be carried in 1 bag. Additional bags can be booked directly with Jet 2. Infants do not have a luggage allowance.

Full details of your baggage allowance will be printed on your e-tickets. Size restrictions may apply in addition to weight restrictions. Even if you combine your total luggage allowance for your family / group, there is a weight restriction of a maximum 32kg per item of hold baggage. If you go over this limit, you may be required to split your bags at check-in. One piece of hand luggage which must fit in an overhead locker may also be taken. If you wish to pre-book and pay for luggage in excess of these limits or any sporting items such as a windsurfer, water ski or golf bags, please contact our Flight Operations Department. Please note these items must usually be booked onto the aircraft in advance and there is a charge levied by all airlines.

CateringOur British Airways flights are catered with a meal appropriate to the time of the flight. Our other flights operate a “buy on board” service with a choice of hot and cold beverages, snacks and light meals for you to purchase.

Travel delaysIn the event of a delay departing from your UK airport, we do not provide refreshments, meals or accommodation. However, in certain circumstances, the airline may be required to provide assistance and their airport representatives will be able to advise. For delays on the return journey, we endeavour to arrange for the provision of assistance on the following basis: for a delay of more than 3 hours, light refreshments; for a delay of over 4 hours a meal at the appropriate time and for overnight delays, hotel accommodation and meals as appropriate. The provision of these facilities is generally the responsibility of the airline under the Denied Boarding Regulations (see our Booking Conditions) and cannot be guaranteed as circumstances often change. Where any arrangements

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Flight Information

are to be provided by Mark Warner (rather than the airline), our representative’s decision is final. Transfer coaches will occasionally be meeting more than one flight and any delay in flights arriving can cause a delay in the coach departing from the airport. Delays of more than 12 hours on either the outward or homeward journey may be covered by your personal travel insurance policy.

Own transportFor travellers making their own way to resorts, we may offer a discount on the travel inclusive holiday cost, depending on the date and destination. This discount is only applicable to holidays sold at full brochure price and will only be given if we are advised at the time of booking that you do not require our flight or transfers and cannot be added at a later date. If a coach transfer is required from the overseas airport where you have made your own flight arrangements, there will be a charge for this (subject to space being available). You must request this at the time of booking.

Passports & visa requirementsFor holders of British or EU citizen passports, no visa is required for visiting any of the Mediterranean countries featured in this brochure except Turkey. Citizens of other countries should consult their embassy or consulate for any passport and visa requirements.

Visitors to Turkey please note, there is a visitor’s visa charge levied by the authorities. For Summer 2014 this was 20 US Dollars, payable in advance by visiting www.evisa.gov. At the time of this brochure going to press, the charge for Summer 2015 has not been confirmed. Details will be sent with your e-tickets. Contact our Reservations department if you have any queries.

For British Citizens, adults require a ten year British passport for all the countries we operate to and children a five year British passport. A British passport generally takes approximately 3 to 6 weeks to obtain but can take longer at busy times. You should allow as much time as you can. Passports can be renewed up to 9 months prior to their expiry date with the unexpired time being added to the new passport. If you are 16 or over and haven’t yet got a passport, you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. Full details are available by either telephoning the Passport Office on 0300 222 0000 or visiting their website www.passport.gov.uk

If you are not a British citizen or hold a non British passport, you must check passport and visa requirements with the embassy or consulate of the country(ies) to or through which you are intending to travel.

Please also check the validity of your passport, as some countries require passports to be valid for a certain length of time, which may be up to 6 months, after the end of your holiday arrangements. If you are unsure, please contact the appropriate embassy or consulate of the country you are travelling to. It is the party leader’s responsibility to ensure that all members of the party are in possession of all travel and other documents necessary for your holiday. We cannot be held responsible if guests are prevented from travelling, entering any country or re-entering the UK due to the lack of passports or visas which meet the applicable requirements.

The Foreign Office publishes regularly updated travel information on its website www.gov.uk/foreign-travel-advice which you are recommended to consult before booking and in good time before departure. This includes information on passport and visa requirements.

HealthIt is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure. Details are available from your GP surgery or local travel clinic and from the National Travel Health Network and Centre www.nathnac.org. Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth. You should ensure that

vaccinations or preventative measures such as malaria tablets are taken early enough (which may be a month or more prior to departure). At the time of publishing this brochure, no vaccinations were required for visiting any of the Mediterranean countries featured in this brochure. For holidays in the EU/EEA you should obtain an EHIC (European Health Insurance Card) prior to departure from www.ehic.org.uk. The EHIC may entitle you to reduced cost, sometimes free, medical treatment in public hospitals and clinics while you’re in a European Economic Area, although restrictions apply. It must be noted however that the EHIC is not a substitute for travel insurance which must be taken out before departure. If you are undergoing any form of medical treatment, we recommend that you consult your GP in good time prior to departure and ensure that you take sufficient medication and corresponding prescriptions with you where necessary. In some countries the services and drugs provided may be of a different standard to that received in the UK. Please remember to pack any vital medication in your hand luggage. Health requirements and recommendations may change and you should check the up to date position in good time before departure.

For further travel information details please telephone our Flight Operations Department on 0844 884 3820

Resort Route Day Airline Flight Time Transfer TimeLevante Beach (Rhodes) Heathrow to Rhodes Saturday British Airways 3 hrs 45 mins 30 mins

Manchester to Rhodes Wednesday Jet 2 4 hrs

Lemnos (Lemnos) Heathrow to Lemnos Sunday British Airways 3 hrs 30 mins 30 mins

Gatwick to Lemnos Thursday Germania 3 hrs 30 mins 30 mins

Lakitira/Helona (Kos) Heathrow to Kos Saturday British Airways 3 hrs 45 mins 20 mins

Manchester to Kos Wednesday Jet 2 4 hrs

Sea Garden (Turkey) Heathrow to Bodrum Saturday British Airways 3 hrs 45 mins 50 mins

Manchester to Bodrum Thursday Monarch Airlines 4 hrs

Perdepera (Sardinia) Heathrow to Cagliari Saturday British Airways 2 hrs 35 mins 2 hrs

San Lucianu (Corsica) Heathrow to Bastia Saturday British Airways 2 hrs 20 mins 30 mins

Ocean Club (Portugal) Gatwick to Faro Saturday Monarch Airlines 2 hrs 40 mins 1 hr


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Applicable to sun holidays featured in this brochure and on our website departing from 1st January 2015 to 31st December 2015.

Communications Between UsFor bookings made directly with us online, we will send our confi rmation invoice anyapplicable amendment or cancellation invoice and any other communications to you by email. If you have booked directly with us by phone, we will also send these documents and communications by email unless you have indicated at the time of booking that you would prefer us to send these documents by post. If you contact us by email (for example with a query relating to your booking), you authorise us to reply using the email address you have used to contact us. You must accordingly check your e-mails on a regular basis.We may also contact you by post if we cannot, for whatever reason, contact you by e-mail or you have booked directly by phone and have chosen not to be contacted in this way. References in these Booking Conditions to “send” include e-mail and post, as appropriate. If you wish to and you have booked direct with us, you may contact us by e-mail for any of the reasons mentioned in these Booking Conditions (for example to request an amendment or notify a cancellation) providing you do so to [email protected]. If you have booked through one of our authorised travel agents, all correspondence with us must be carried out via your travel agent. Please note that telephone calls to our reservations department may be monitored/recorded for training and customer services purposes. Except as set out in clause 14, these Booking Conditions only apply to holiday arrangements which you book with us in the UK and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these Booking Conditions to “holiday”, “booking”, “contract”, or “arrangements” mean such holiday arrangements. References to “departure” mean the start date of the holiday arrangements.

1. Making a bookingYour contract is with Mark Warner Limited (‘we’ or ‘us’). In all cases, these Booking Conditions together with our Travel Information and How to Book sections appearing on our website (www.markwarner.co.uk ) or on pages 90 to 97 in our brochure form the basis of your contract. References to ‘you’ and ‘the client’ mean all persons named on the booking (including anyone who is added or substituted at a later date), or any of them as applicable. Please see ‘HOW TO BOOK’ on pages 96 to 97 in our brochure or on our website (www.markwarner.co.uk) for full details. Before making a booking with us, you must ensure you have read and understood these Booking Conditions (raising any queries you may have with us). By asking us to confi rm your booking, you are liable to be regarded as having had the opportunity to do so and to have actually done so before a contract between us comes into existence. When you make a booking, the fi rst named person on the booking must pay us (if booking direct with us) or your travel agent (if you have booked through a travel agent) deposits or full payment as applicable (see “HOW TO BOOK” as set out above). Please note: if booking direct with us, deposit payments (or full balances if booking within 10 weeks of the start of your holiday) must be made by either credit or debit card at the time of booking.A. Bookings made by telephone or in personA binding contract between us comes into existence when: 1) we (if you book direct with us by telephone) or your travel agent (if you book through one of our authorised travel agents) have received all appropriate payments at the time of booking (if you choose to pay by credit or debit card you must have authorised us or your travel agent to deduct the appropriate payments from your card)and 2) we have verbally confi rmed the booking to you or your travel agent over the telephone. A confi rmation invoice will be dispatched to your travel agent or to the fi rst named person on the booking if you have booked direct with us once a binding contract between us has come into existence as set out above.B. Online bookingsA binding contract between us comes into existence when we have received all appropriate payments from you at the time of booking and we have e-mailed our

confi rmation invoice to you. Please note; all bookings are subject to availability.Full payment less any deposit pre-paid must reach us not less than ten weeks prior to departure. The fi rst named person on the booking is liable for making full payment for all persons named on the booking (including anyone added or substituted at a later stage). If payment is not received in full by the due date, we will issue a reminder to you (if you are booking direct with us) or to your travel agent. If, within 7 days of our issuing the reminder, we have not received full payment, we are entitled to assume that you wish to cancel your booking and we will retain the deposit paid. If we do not cancel straight away because you have promised to make payment, you must pay the cancellation charges shown in clause 5 depending on the date we reasonably treat your booking as cancelled. Should you book your holiday through one of our authorised travel agents, all monies paid to the agent for a fl ight inclusive holiday with us will be held on behalf of and for the benefi t of the Trustees of the Air Travel Trust subject to the travel agent’s obligation to pay such monies to us in accordance with our trading terms unless we fail. In the unlikely event of our fi nancial failure, all monies then held by the travel agent or subsequently paid by you to the travel agent for your fl ight inclusive holiday will be held by the agent on behalf of and for the benefi t of the Trustees of the Air Travel Trust without any obligation on the agent to pay such monies to us. For all non fl ight inclusive holidays, all monies you pay to one of our authorised agents will be held by the agent on your behalf until a binding contract between us comes into existence. After that point, your agent will hold the monies on our behalf until they are paid to us.Please note: all credit card transactions incur a handling fee which at the time of this brochure going to print is 2% of the payment value (not applicable to debit cards). If the card issuer increases its charges to us, we reserve the right to increase this handling fee.Please carefully read your confi rmation invoice, tickets and all other documents we send you as soon as you receive them. Contact us (if you have booked direct) or your travel agent immediately if any information appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notifi ed of any inaccuracy (by us) in any

document within 14 days of our sending it out (5 days for tickets). We will do our best to rectify any inaccuracies notifi ed outside these time limits. However, you will be responsible for any costs and expenses involved in doing so except where we made the mistake and there is a good reason why you didn’t contact us within the time limit. See clause 4 if you need to correct any inaccurate information you have provided us with.

2. Medical conditions, disabilities and reduced mobilityIf you have any medical condition or disability or suffer from reduced mobility which may affect your holiday (including any which may affect the booking process), please tell us (if you are booking direct) or your travel agent before you confi rm your booking so that we can advise as to the suitability of the chosen arrangements and, if applicable, assist you with making your booking. In any event, you must give us or your travel agent full details in writing at the time of booking. If you wish to book online you should email or telephone us with these details prior to making your booking online. You must also promptly notify us of any deterioration or adverse change in or development of any medical condition or disability or of any deterioration or change in your mobility which may affect your holiday which occurs after you book.

3. Prices and surchargesThe holiday prices quoted in our brochure are based on exchange rates as taken from the Financial Times Guide to World Currencies published on 19th June 2014 and known costs on that date. The exchange rate is Euro 1.2511.We reserve the right to make changes to and/or correct errors in advertised prices at any time before your holiday is confi rmed. We will advise you of any change or correction of which we are aware and of the then applicable price at the time of booking.Once the price of your chosen holiday has been confi rmed at the time of booking, we will only increase or decrease it in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause, in the event of changes in transportation costs (e.g. fuel, scheduled airfares and any other airline surcharges which are part of the contract

Booking Conditions

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continued overleaf...

between airlines (and their agents) and the tour operator) and/or in any dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports and/or where our costs increase or decrease as a result of any changes in the exchange rates which have been used to calculate the cost of your holiday. Even in the above cases, only if the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges) will we levy a surcharge. We will only levy a surcharge in respect of the amount by which any increase in our costs exceeds 2% of this total holiday cost. If any surcharge is greater than 10% of the cost of your holiday (excluding any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies paid to us (except for amendment charges) or alternatively purchase another holiday from us of a similar standard as originally booked if available (if the alternative we specifically offer you is less expensive, you will receive a refund or price reduction, but if it is more expensive, you will not be asked to pay any more. If you wish to purchase a holiday other than the one we specifically offer you, you will have to pay the applicable price). A refund will only be payable if the decrease in our costs exceeds 2% as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. You have 14 days from the issue date printed on the surcharge invoice to tell us in writing if you want to cancel or purchase another holiday where applicable. If you do not tell us that you wish to do so within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. We promise not to levy a surcharge within 30 days of departure. No refund will be paid during this period either.Please note, changes and errors occasionally occur. You must check the price of your chosen holiday at the time of booking.

4. Amendments by the clientAll amendments to bookings must be requested by telephone to the After Sales Department on 0844 884 3806 (and confirmed in writing if requested by the After Sales Department) or by e-mail to [email protected] or if you have booked through one of our authorised travel agents, through the agent. If we are able to accept the change we will charge an amendment fee of £35 per person per occasion a change is made. Amendment may result in the recalculation of the holiday price and the loss of previously applicable discounts or other special offers if the amendment means the conditions applicable to the previous calculation or a discount or other offer are no longer met (for example, because the number travelling has fallen below the minimum required) or the basis on which the price was calculated has changed (for example, because only one person is occupying a twin or double room). Changes made within 10 weeks of departure and any change of holiday dates will be treated as a

cancellation of the original arrangements by you and cancellation charges will apply as shown in clause 5. However, if the change is to increase the number of persons booked (without any other change) no amendment fee or cancellation charges will apply (although you will of course have to pay any increase in the total holiday cost). Subject to your meeting the conditions set out in clause 5, no amendment fee or cancellation charges will apply for a name change where the holiday arrangements otherwise remain exactly as originally booked unless flight tickets have been issued. In this case, a £35 per person amendment fee is payable. In addition, scheduled airlines may treat any change (including a name change) made to a scheduled flight after tickets have been issued as a cancellation of the original booking and impose 100% cancellation charges. In order to make such a change in this situation, the full cost of the flight(s) affected must be paid again, in addition to the amendment fee of £35 per person. Please also see clause 5 below.

5. Cancellation by the clientCancellation will take effect only when written notification from the first named person on the booking is received by us or your travel agent. In all cases of cancellation the deposit and any amendment charges will be forfeited. If the booking is cancelled 10 weeks or less before departure the following cancellation fees, expressed as a percentage of the total holiday cost excluding amendment charges, will become immediately payable to us. Period before Cancellationdeparture chargewhen we receive per personyour written cancellation cancelling

More than 70 days deposit only43 to 70 days 30%29 to 42 days 50%15 to 28 days 70%14 days or less 100%

Cancellation charges for holidays which include scheduled flights and/or pre-bookable extras may incur additional cancellation costs. Check with our After Sales department. Details are available on request at the time of booking.Written confirmation from us of cancellation by you will be issued within 14 days of our receiving your written confirmation of your wish to cancel. Contact us or your travel agent immediately if you do not receive this.If you are unable to go for any reason or decide that you do not want to take the holiday, you may transfer the whole booking or the place on the booking of the person(s) concerned to someone else/other people suggested by you and acceptable to us providing you meet the following requirements:-(a) You must provide us with full details of who cannot or does not want to go on holiday and who you would like to go instead. We must receive this information from you or your travel agent as applicable at least 14 days before the start of the holiday. (b) Please see clause 4 for details of any amendment fees and other charges/costs which may be payable. Any part of the booking not transferred and/or subsequently cancelled will be subject to cancellation charges as detailed above.(c) Everyone who goes on holiday in place of anyone who was originally due to travel must

agree to these Booking Conditions and any other requirements which apply to the holiday before the change can be finalised. If the full price should have been paid when the change is requested but hasn’t been, this must also be paid before the change can be finalised.

6. Alteration/Cancellation by Mark WarnerArrangements for the holidays featured on our website and in our brochure are made many months in advance. Occasionally, we have to make changes to and correct errors in website and/or brochure and other details before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. The possibility of such changes (which may be significant) is greater for those bookings which are made prior to publication of the brochure. However, in no case will we cancel your confirmed holiday less than ten weeks before departure except where we are forced to do so as a result of an event or circumstances beyond our control or failure on your part to comply with any requirement of these Booking Conditions entitling us to cancel (such as paying on time). Most changes are minor. Occasionally, we have to make a significant change. A significant change is a change made before departure which, taking account of the information you give us at the time of booking and which we can reasonably be expected to know as a tour operator, we can reasonably expect will have a major effect on your holiday. A minor change is any other change. The following changes to your confirmed holiday when made before departure are examples of changes which will usually be significant: • a change of your UK departure airport to one which, in our reasonable opinion, is more inconvenient for you. A change from one London airport to another will not be a significant change (London airports are Gatwick, Heathrow, Luton and Stansted) • a change of scheduled UK departure time by 12 hours or more (not including flight delays)• a change of accommodation for the whole or a substantial proportion of your holiday Please note, a change in flight time of less than 12 hours, carrier, type of aircraft (if advised), destination airport (see also clause 9 below) or resort transfer arrangements will not constitute a significant change but will be treated as a minor change except where otherwise stated in these Booking Conditions. If we have to make a significant change or cancel, we will advise you or your travel agent as soon as we reasonably can and give you the choice of the following options if there is time to do so before departure: (a) (for significant changes) accepting the changed arrangements or (b) purchasing an alternative holiday from us, of a similar standard as originally booked if available (if the alternative we specifically offer you is less expensive, you will receive a refund or price reduction but if it is more expensive, you will not be asked to pay any more, if you wish to purchase a holiday other than the one we specifically offer you, you will have to pay the applicable price) or (c) cancelling or accepting the cancellation in which case you will receive a prompt and full refund of all monies paid to us. If we have to make a significant change or cancel 100 days or less before departure, we will, if and as appropriate depending on

the circumstances and when the significant change or cancellation is notified to you, as a minimum pay you the compensation set out below. Payment of any compensation in the event of a significant change or cancellation is subject to the following general exceptions. Compensation is not payable where we notify you of a change or cancellation more than 100 days prior to your scheduled departure. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care. No compensation will be payable and the above mentioned options will not be available if we cancel as a result of your failure to comply with any requirement of these Booking Conditions entitling us to cancel (such as paying on time) or if the change made is a minor one. No compensation is payable for children aged 2 or under at the date of return travel.

Period before Minimumdeparture when compensation we notify you or per personyour travel agent

More than 100 days Nil71 - 100 days £2029 - 70 days £3015 - 28 days £4014 days or less £50

Very rarely, we may be forced to change or terminate your holiday after departure but before the scheduled end of your time away as a result of ‘force majeure’ (see clause 8). In this very unusual situation, we regret we cannot make any refunds (except where these are obtained from suppliers) or pay any compensation or be responsible for any costs or expenses incurred by you as a result. If, after departure, we are unable to provide a significant proportion of the services we had agreed to provide as part of our contract with you, we will do our best to make suitable alternative arrangements in respect of those services. If we cannot do so or you refuse to accept these for good reasons, we will arrange to fly you back to your UK departure airport (if your holiday includes flights) or to transport you to the point our contracted services commenced (if elsewhere than your hotel) as soon as we reasonably can. Except as set out above, you will in addition be entitled to compensation where appropriate.

7. Denied Boarding RegulationsIf your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation 261/2004- the Denied Boarding Regulations 2004. Where applicable, you must pursue the airline for the compensation or other payment due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The fact


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Booking conditions continued

a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations under the Denied Boarding Regulations. If for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to [email protected] or see www.caa.co.uk – Referring Your Complaint to the CAA.

8. Important Note – Force MajeureExcept where otherwise expressly stated in these Booking Conditions, we regret we cannot accept liability or pay compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. In these Booking Conditions ‘force majeure’ means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events are likely to include (whether actual or threatened) war, civil strife, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, flood, epidemic, technical problems with transport, adverse weather conditions, volcanic eruption, airport, port or airspace closure, restriction or congestion, flight restrictions imposed by any regulatory authority or other third party and all similar events outside our or the supplier’s control. 9. TravelIn accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers that are subject to an operating ban within the EU. The Community list is available for inspection at http://ec.europa.eu/transport/air-ban/list_en.htm We are also required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative, the provisions of clause 6 (Alteration/Cancellation by Mark Warner) will apply. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. The flight timings shown in our

brochure, on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, actual or potential technical problems and the ability of passengers to check in on time. Specific instructions relating to departure and travel arrangements will be sent with your e-tickets approximately 7 – 10 days before departure. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. It is possible that flight times may be changed even after tickets have been despatched - we will contact you as soon as possible if this occurs. Any change in the identity of the carrier, flight timings, and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these Booking Conditions. In the unlikely event of a change to your confirmed overseas airport, we will of course arrange for you to be transported to and from the alternative airport without any additional cost to you. We cannot be held liable for any delay which is due to any of the reasons set out in clause 11(2) of these Booking Conditions (which includes the behaviour of any passenger(s) on the flight who, for example, fails to check in or board on time). In addition, we will not be liable for any delay unless it has a significant effect on your holiday arrangements. Notwithstanding the above, Mark Warner and the carrier will make all reasonable efforts as are practical to reduce the discomfort suffered by you as a result of the delay. See pages 90 to 91 in our brochure or our website (www.markwarner.co.uk) for details of what is usually provided in the event of any delay. All refreshments, meals and other assistance provided at the airport in the event of a flight delay are the responsibility of the airline concerned except where we expressly otherwise agree or advise you. It is the responsibility of the person who makes the booking to ensure that all members of your party are in possession of all necessary travel and other documents before departure. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. If failure to have any necessary travel or other documents results in costs, expenses, fines, surcharges or other financial penalty being imposed on or incurred by us, you will be responsible for reimbursing us accordingly.

10. Damage by and behaviour of the clientMark Warner and its employees shall be entitled to recover from you the cost (reasonably estimated if not precisely known) of any damage or loss caused by you either during or after your holiday. If the actual cost of any damage or loss is less than the amount paid by you at the time where only an estimate could be given, the difference will be refunded. Any extra must be paid if the actual cost turns out to be more than was paid at the time. You agree to behave reasonably and not to disrupt the enjoyment of others on holiday with you or prejudice Mark Warner’s

reputation with its accommodation or other suppliers. We reserve the right to immediately terminate the holiday of any client whose behaviour, in our reasonable opinion or in the reasonable opinion of any other person in authority, causes or is likely to cause distress, danger or significant annoyance to other clients, employees or to any third party or damage to property. In the event of such termination, our responsibility for the client concerned immediately ceases and we will have no further contractual obligations towards that person including return travel arrangements. We shall further be under no liability to make any refunds or meet any costs or expenses incurred by you as a result or pay any compensation.

11. Liability of Mark Warner(1) We promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these Booking Conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). (2) We will not be responsible for any injury, illness, death, loss (for example loss of possessions or loss of enjoyment), damage, expense, cost or other sum or claim of any nature or description whatsoever which results from any of the following:-the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party orthe act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or ‘force majeure’ as defined in clause 8 above(3) Please note, we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised on our website or in our brochure as forming part of your holiday arrangements and we have not agreed to arrange them as part of our contract and any activity or excursion you purchase in resort. Please also see clause 14 “Website and brochure information and outside activities”. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you.(4) The promises we make to you about the services we have agreed to provide or arrange as part of our contract - and the laws and applicable standards of the country in which your claim or complaint occurred - will be used

as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint were provided in compliance with the applicable local laws and standards, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and standards of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holidaymaker to refuse to take the holiday in question. Please note, however, our obligation is to exercise reasonable skill and care as referred to in clause 11(1). We do not make any representation or commitment that all services will comply with applicable local laws and standards and failure to comply does not automatically mean we have not exercised reasonable skill and care.(5) Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money) on any basis, the maximum amount we will have to pay you is £1000 per person. Any payment is subject to your producing appropriate proof of the contents and value of the luggage or personal possessions concerned and demonstrating that you have taken proper care of your property.For all other claims which do not involve death or personal injury, if we are found liable to you on any basis the maximum amount we will have to pay you is twice the holiday price (excluding any amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim under clause 11(6) below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday. (6) Where any claim or part of a claim (including those involving death or personal injury) arises from travel on any aircraft, ship or train (including the process of getting on and/or off the transport concerned) provided by any air, sea or rail carrier to which any international convention or EU regulation applies, our liability (including the maximum amount of compensation we will have to pay you, the types of claim and the circumstances in which compensation will be payable) will be limited as if we were the carrier in question as referred to below. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or EU regulation which applies to the travel arrangements in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air, EC Regulation 392/2009 and the Athens Convention for international travel by sea (as amended by the 2002 Protocol) and COTIF, the Convention on International Travel by Rail). Where a carrier would not be obliged to make any payment to you under the applicable international convention or EU regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have

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received or are entitled to receive from the carrier for the complaint or claim in question. Copies of the applicable international conventions and EU regulations are available from us on request.(7) We cannot accept any liability for any damage, loss, expense or other sum(s) of any description which (1) on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any claims, losses or expenses which relate to any business (including any loss of earnings incurred by any client who is self employed)

12. Airlines and other carriersWhen you travel with any carrier, the conditions of carriage of that carrier will apply, some of which will limit or exclude their liability to you often in accordance with the applicable international convention or EU regulation (for examples, see clause 11(6)). Copies of the conditions of carriage are available from the carrier or ourselves. Our website and brochure are our responsibility. Please note that in accordance with Air Navigation Orders, for a child not to be allocated their own seat on an aircraft they must be under 2 years of age on the date of their return flight.

13. Insurancespecific requirements. We will not be responsible for meeting any sums which would have been covered by such travel insurance. You will further be responsible for paying to and indemnifying us for any such sums which we meet on your behalf. Please read your policy details carefully and take them on holiday with you. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. Please note most travel insurance policies do not cover hazardous activities such as scuba diving and certain water sports etc. If you intend to take part in any such activities, you must obtain appropriate specialist insurance cover. We do not check insurance policies. We do however act as an Introducer Appointed Representative for Citybond Suretravel who may be able to provide you with suitable travel insurance. Please see our brochure/website for further details.

14. Website and Brochure information and outside activities(a) The information contained on our website and in our brochure is correct to the best of our knowledge at the time of publication. Our website and brochure descriptions often refer to other activities and excursions which are available outside the hotel and are bookable directly with the operator/centre concerned. These activities and excursions are not run or controlled in any way by Mark Warner. They do not form any part of your contract with Mark Warner and are not recommended or endorsed by Mark Warner even where we suggest particular operators/centres or other third parties and/or assist you in booking such activities or excursions in any way. Accordingly, we regret Mark Warner cannot accept any liability in relation to these outside activities and excursions and clauses 6 and 11(1) of our

Booking Conditions will not apply to them. We do not however exclude liability for the negligence of ourselves or our employees (providing they were at the time acting within the course of their employment with us) resulting in your death or personal injury. (b) Where we or your hotel make or take any booking for or from you in respect of any activity or excursion available outside the hotel, we or the hotel, as applicable, do so solely as booking agent. This is the case regardless of whether the activity or excursion is advertised or mentioned in our brochure, in resort, on our website or elsewhere. Your contract for any such activity or excursion will be with the supplier or operator of that activity or excursion. Mark Warner has no liability for any such activity or excursion or for any act(s) or omission(s) of the supplier or operator or for any of its/their employees or agents or any other person(s) connected with the activity or excursion. If we or the hotel are found liable in any respect for any such activity or excursion (for example in our capacity as booking agent), that liability is limited to the cost of the particular activity or excursion concerned. We do not limit or exclude our liability for death or personal injury arising from our negligence or that of our employees (providing they were at the time acting within the course of their employment with us). (c) Where your hotel makes or takes a booking for or from you in respect of an activity, facility or service provided by the hotel but which is not advertised in our brochure or on our website as forming part of your holiday arrangements and we have not taken any payment from you for this activity, facility or service, your contract for that activity, facility or service is directly with the hotel and not Mark Warner. This contract will be subject to the hotel’s own terms and conditions. Mark Warner has no liability for any such activity, facility or service or for any act(s) or omission(s) of the hotel or any of its employees or agents or any other person(s) connected with the activity, service or facility. If however Mark Warner is found liable in any respect for any such activity, facility or service, that liability is limited to the price you paid for the particular activity, facility or service concerned. We do not limit or exclude our liability for death or personal injury arising from our negligence or that of our employees (providing they were at the time acting within the course of their employment with us). (d) We cannot guarantee accuracy at all times of information given in relation to any activities and excursions or about the resorts generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity will take place or be available as these services are not under our control. If you feel that any of the activities or excursions mentioned are vital to the enjoyment of your holiday, contact us before making your booking and we will tell you the latest known situation. If we become aware of any material alterations to resort information and/or such activities or excursions which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of booking.

15. ComplaintsShould you have a problem or complaint at any time during your holiday, you must report it immediately to the hotel manager or Mark

Warner representative and, if applicable, the supplier of any other services concerned who will endeavour to put things right quickly. Any complaint which is notified verbally must also be put in writing as soon as possible during your holiday. If you remain dissatisfied, please email our Customer Services department at [email protected] Alternatively, you can write to us at:Mark Warner Ltd20 Kensington Church StreetLondon W8 4EPIn either case, you must do so within 28 days of your return from holiday, giving your booking reference and all relevant information. Please include your e-mail address and daytime and evening telephone numbers (if you are happy for us to contact you in this way) as this will enable us to respond to you more quickly. If you are not satisfied with our response we must be informed within another 28 days from the date of our correspondence. If you fail to follow this simple complaints procedure, your right to claim any compensation you may otherwise have been entitled to may be affected or even lost as a result. 16. Special requestsIf you have any special requests, please inform us (if you have booked direct) or your travel agent in writing at the time of booking. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot promise that any request will be complied with unless we or your travel agent (as applicable) have specifically confirmed this to you. For your own protection, you should obtain confirmation in writing from ourselves or your travel agent on our behalf that your request will be complied with (where it is possible for us to give this) if your request is important to you. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.

17. JurisdictionWe both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) except as set out below. We both also agree that any claim (and whether or not involving any personal injury) must be dealt with by the Courts of England and Wales only unless you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).

18 Financial SecurityWe hold an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 1176). When you buy an ATOL protected flight or flight inclusive holiday* from us, you will receive an ATOL Certificate. This lists what is financially

protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit, you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent or your credit card issuer where applicable. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.*The flights and flight-inclusive holidays we arrange are ATOL protected providing they are made available in the UK. For further information visit the ATOL website at www.atol.org.uk.For any holidays which do not include flights, all monies you pay us will be paid into a trust account which is controlled by an independent trustee. These monies will not be released to us until your holiday arrangements have been completed. These arrangements mean all monies you have paid us will be refunded to you in the unlikely event of our being unable to provide your holiday due to our insolvency.

19 Trade MarkMark Warner is a registered trademark owned by Mark Warner Limited in the United Kingdom (number 2368711) and in the EU (number 003958675).

20. PhotographyIt is possible that while you are on holiday, photographs or video may be taken for inclusion in our brochure or website or for other promotional purposes. Where it is practical to do so, we will seek the consent of any clients who are prominently included in any shots. Consent will not generally be sought from clients who only appear in the background. No clients will be identified by name. You are taken to have agreed to your image being included in any photography.

Date of Publication June 2014

Registered office 20 Kensington Church Street, London W8 4EP


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Reservations0844 273 6200New bookings onlyMonday to Friday 9am to 7pmSaturday 9am to 5pm Sunday 10am to 4pm

After Sales & Payments0844 273 6779Bookings already madeMonday to Friday 9am to 5.30pm Saturday 9am to 4pm

Balance payments0844 884 3812

Booking DirectYou can make a booking either by calling us direct on the number above or online via our website at www.markwarner.co.uk At the time of booking, you will be required to give us credit/debit card details for the deposit(s) (or full balance if booking within 10 weeks of the start of your holiday). For all bookings we will then give you a reference number for you to quote on all correspondence/calls. Please note all payments made by credit card incur a 2% handling fee (not applicable to debit cards). If the card issuer increases its charges to us, we reserve the right to increase this handling fee. Online bookings cannot be made less than 72 hours before departure.

Booking via your Travel AgentCall in and see or telephone your local authorised travel agent who will check availability and make the booking on your behalf. At the time of booking, you will be required to give your travel agent your credit/debit card details or other acceptable form of payment for the deposit(s) (or full balance if booking within 10 weeks of the start of your holiday). They must then send us the deposit(s)/full payment. Please note that bookings made direct with us may not subsequently be transferred to a travel agent.

Deposit payments are £125 per person (excluding infants for whom no deposit is payable). We regret we cannot accept passengers under the age of 18 unless accompanied by an adult. Please note that telephone conversations to our Reservations/After Sales departments may be monitored/recorded for training and customer service purposes.

If you are booking within 10 weeks of the start date of your holiday you must pay or send the whole cost of the holiday immediately you book.

Please note: If booking direct with us, deposit payments (or full payment if booking within 10 weeks of the start of your holiday) must be made by either credit or debit card at the time of booking. We cannot accept personal cheques received less than 21 days before the start of your holiday even where you book through a travel agent. We will send you/your travel agent as applicable a confirmation invoice as soon as practically possible after receiving all appropriate payments.

Address for PaymentPayments (other than those made by credit or debit card over the telephone/online) must be sent to the following address:-

Mark Warner Ltd20 Kensington Church StreetLondonW8 4EP

Please note: All bookings are subject to availability.

Your ContractPlease read carefully our booking conditions on pages 90 – 95 of our brochure and on our website at www.markwarner.co.uk. By asking us to confirm your booking, you are liable to be regarded as having had the opportunity to do so. The booking conditions together with the information contained in this How To Book section and our Travel Information found on pages 90 – 91 of our brochure and on our website at www.markwarner.co.uk form the basis of our contract with you. A binding contract between us comes into existence when 1) we or your travel agent have received all appropriate payments at the time of booking and 2) we have verbally confirmed the booking to you or your travel agent over the telephone or, in the case of online bookings, we have despatched our confirmation invoice to you.

Prices and brochure accuracy

Changes and errorsPlease note that holiday information and prices shown in our brochure and on our website may have changed by the time you come to book your holiday. Whilst every effort is made to ensure the accuracy of the brochure, website and prices at the time of publication, regrettably errors do occasionally occur. We reserve the right to make changes to and correct errors in advertised prices at any time before your holiday is confirmed. We will advise you of any error of which we are aware and of the then applicable price at the time of booking. Your chosen holiday arrangements (including the price) will be confirmed on your invoice. Please note that bookings made prior to publication of the relevant brochure may be subject to significant changes upon confirmation of the programme and publication of the brochure. Please read clause 6 of our booking conditions for more details. During the season it may be necessary on certain dates to purchase extra flights and/or coach capacity. This may result in an increase in costs as we cannot always negotiate the same favourable seasonal rates. We will, however, only pass on such increased costs to you where your booking has not been confirmed. All such extra costs will be advised to you at the time of booking.

For price increases after booking, please see clause 3 of our booking conditions – Prices and surcharges.

Final PaymentPlease send the final payment so that we receive it no later than 10 weeks before the start of your holiday. This date will be clearly indicated on your invoice and failure to pay by this date may mean that your holiday will be cancelled and cancellation charges will apply – see clause 1 of our booking conditions.

Altered BookingsAll amendments to bookings must first be requested by telephone to the After Sales Department on 0844 884 3806 (and confirmed in writing if requested by them) or by email (if you have booked direct with us) to [email protected] or if you have booked through one of our authorised travel agents, through the agent. We will endeavour to assist if we can. Once we have issued the confirmation invoice, there will be a charge of £35 per person per occasion a change is made (if the change can be made) except as set out below. Amendment may result in the recalculation of the holiday price and the loss of previously applicable discounts or other special offers if the amendment means the conditions applicable to the previous calculation or a discount or other offer are no longer met (for example, because the number travelling has fallen below the minimum required) or the basis on which the price was calculated has changed (for example, because only one person is occupying a twin or double room). Changes made within 10 weeks of departure and any change of holiday dates will be treated as a cancellation of the original arrangements by you and cancellation charges will apply, please see clauses 4 and 5 in our booking conditions for further details (note that these cancellation charges apply to all pre-booked elements of your holiday). However, if the change is to increase the number of persons booked (without any other change), no amendment fee or cancellation charges will be payable (although you will of course have to pay any increase in the total holiday cost). Subject to meeting the conditions set out in clause 5 of our booking conditions, no amendment fee or cancellation charges will apply for a name change where the holiday arrangements otherwise remain exactly as originally booked unless flight tickets have been issued. In this case, an amendment fee of £35 per name change will be payable if on charter flights. For scheduled flights, the airline may treat any change (including a name change) made after tickets have been issued as a cancellation of the original booking and impose 100% cancellation charges. Accordingly, you may have to pay the full cost of the flight(s) in question again as well as the amendment fee of £35 per person affected.

How to Book

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Travel Details and TicketsYour e-tickets will be sent to you approximately 7 – 10 days before the start of your holiday. For e-ticketed fl ights we must have an up to date email address for your booking. Please carefully check your documents upon receipt as fl ight timings can sometimes change from those published in the brochure, on our website or detailed on your confi rmation invoice. Bookings made within 10 days of the start of the holiday will be subject to a minimum £15 per person late booking administration fee.

Flight Inclusive HolidaysAll the fl ights and fl ight-inclusive holidays in this brochure and on our website are fi nancially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL Certifi cate. Please ask for it and check to ensure that the holiday you have booked is described on it. Please see our booking conditions for further information or for more information about fi nancial protection and the ATOL Certifi cate go to http://www.atol.org.uk/ATOLCertifi cate

Advance Passenger Information System (APIS)For security reasons, most European and many other countries now require airlines to provide information about their passengers before they fl y. This is known as Advance Passenger Information or API and includes full names, dates of birth, nationality, gender and passport details of all passengers but other details may also be required. The airlines set their own deadlines for receipt of this information which may be well in advance of departure. If it is not provided when required, you may be refused boarding on your fl ight. In this situation, full cancellation charges will apply. Accordingly, you must provide us with all information we ask you for when we ask for it. Where you make your own fl ight arrangements, you are responsible for providing API to the airline, if booking direct, or to your travel agent, when requested to do so. If, as a result of failure to provide information when required or the provision of inaccurate or incomplete details, you are unable to take your holiday, cancellation charges will apply as set out in our Booking Conditions.

Data ProtectionFor the purposes of the Data Protection Act 1998, Mark Warner Ltd is a data controller. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names and addresses of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs (“sensitive personal data”). All references in this section to personal data include sensitive personal data unless otherwise stated. We need to pass on your personal data to the companies and organisations who need to know it (for example your airline, hotel, other supplier, credit/debit card or insurance company or bank) so that your holiday or other services you have requested can be provided to you. The information may also be provided to government/public authorities such as customs or immigration if required by them, or as required by law. On occasions, we may use other companies to provide services on our behalf, such as mailing brochures and marketing material. We only provide third parties with the personal data they require in order to deliver their services. Other than in relation to government/public authorities (over whom we have no control), we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure and only uses it for the purposes of providing their services. If we cannot pass personal data to the relevant suppliers or any other third party as applicable, whether in the EEA or not, we will be unable to fulfi l your booking. In making your booking, you consent to personal data being passed on to the relevant suppliers and other third parties.

Your personal data may be stored, used and otherwise processed within the UK and/or any other country(ies) of the European Economic Area (EEA). EEA countries are all member states of the European Union together with Norway, Iceland and Liechtenstein. We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in the EEA. Personal data will not be transferred to a country outside the EEA unless (1) the country to which it is transferred is one which the European Commission consider to provide an adequate level of data protection or (2) the personal data is transferred to a United States company which has signed up to the Safe Harbour scheme or (3) the personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfi ed they have or (4) we are obliged to provide the personal data to a government/public authority in order to provide your holiday.We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure or details of a promotion). All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept but we will use only names and contact details for marketing purposes.If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. You may opt out of marketing communications at any time by e-mailing [[email protected] where permitted by the Data Protection Act, we will only deal with the personal details you give us as set

out above unless you agree otherwise. We take appropriate technical and organisational measures which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data.You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately.Our privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement. As our privacy statement may change due to developments in the law, we would encourage you to reread our privacy statement from time to time so that you are aware of any changes in how we gather and use personal information.Our website uses cookies. We may use a feature of your browser called a cookie to assign your computer a ‘User ID’. Cookies do not contain information by which Mark Warner can identify you. They identify your computer to our servers. You may confi gure your browser so that you are notifi ed before a cookie is downloaded or so that your browser does not accept cookies. Mark Warner may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising or content services which Mark Warner believes may be of interest, based on that information. To disable your cookies, please refer to the help menu within your Internet browser.


Feel free to call us to make a reservation or contact your travel agent

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markwarner.co.ukMark Warner Ltd 20 Kensington Church Street London W8 4EP

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Mark Warner Beach Resorts Summer 2015

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