Mark Schwab - The "JOINT" In The Joined Up Journey
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Transcript of Mark Schwab - The "JOINT" In The Joined Up Journey
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The
"JOINT"
in the Joined up Journey
2015 Air Transport IT Summit
Mark Schwab, CEO Star Alliance
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One airline alone can't cover the world.
Correct as of 11th of July 2014
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An Alliance can.
Countries
Airports
Daily Departures
1 9 3
1 3 2 1
1 8 5 0 0
Correct as of 11th of July 2014
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We feed to each other
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A closer look
LH 1125
BCN-FRA
JP112
LJU-FRA
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A closer look
Page 6
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A closer look
HNDYYZZAGARNCPHSFOYUL
WAWPEK
TTL: 130
LOCAL: 64
Connect: 66
AMS
LHR
SFO
ARN
HND
YYZBKK
TTL: 53
LOCAL: 20
Connect: 33
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Hand in hand
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The "Joint" in the joined up journey
• Our joint customers
• Our joint solutions
• Our joint experiences
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Our Joint Customers
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The changing passenger
Modern
Global
Demanding
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The changing passenger
Quick
Mobile
Informed
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9.15 pm – China
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What the passenger wants
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What the passenger wants
Worldwide
Recognition
Lounge
Access
Priority
Services
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Seamless
Connections
What the passenger wants
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What the passenger wants
Access
Control
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What our airlines want
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Our Joint Solutions
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Complexity in our industry
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An Alliance Terminal
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New processes and technologies
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Connecting systems and processes
Star Alliance Confidential | CEO Briefing TG | FEB 2015, Bangkok |
Hub
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Breakthrough IATCI hub
Star Alliance Confidential | Name, Date And Location Of Presentation | Valid as of 2013 | Page 24
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Standardization
NNNN QK RIOSTUA ORDKKUA.GIGKKUAMVTUAL0123/09.UA707A.GIGAD1245/1253 EA2231ORDPX323
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NDC
New Distribution Capability
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Keep me informed
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Web and mobile presence
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App overload
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Learning from experience
Connectivity StandardizationCooperation
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Thank You
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DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Mark Schwab, Star Alliance
at the 2015 SITA Air Transport IT Summit, Brussels.
2015 Air Transport IT Summit